Office Support Jobs

Reporting
This role reports to the Director of Finance and Administration.

Responsibilities

 Office and facilities administration

o  Liaison with office owners about accommodation, facilities, services and supplies to ensure smooth running of charity HQ.

o  Ordering office stationery and supplies.

o  Off-site storage oversight and organisation.

o  Printer supplier contract management.

o  Implementation of the Health and Safety action plan and obtaining landlord documentation on a timely basis.

o  Maintaining a log of laptops, organising new laptops where required and the return of laptops from leavers.

o  Maintaining company credit card and petty cash records.

 Lead responsibilities

o  Office Fire Warden.

o  Office First Aider.

Senior Leadership Team support

o  Researching, organising and booking travel.

o  Support for diary management.

o  Meeting venue sourcing research, organisation and booking.

o  Expenses administration.

o  Project implementation support as required.

o  Venue sourcing, travel, accommodation and refreshment support for staff and team away days as required.

Trustee Board support

o  DBS checks for new Trustees.

o  Updating Trustee induction pack.

o  Maintaining contact details.

o  Booking training for Trustees and maintaining Trustee training records.

o  Supporting Trustees travel to meetings, including researching and booking travel and accommodation.

o  Sending diary invites for Board and Committee meetings as required.

These responsibilities may change depending on the needs of the organisation and as agreed with the line manager.

Experience

Experience is sought in the following areas:

· General administration in a busy office environment, ideally with a dispersed workforce working in the office and at home throughout the UK.

· Meeting logistics organisation including venue identification; venue booking liaison; travel booking; accommodation booking.

· Processing confidential information about staff and partners in compliance with GDPR.

· Working with international partners would be ideal but not essential, including multiple cultures and currencies.

Bristol Hub Support/Executive Assistant 

£28,831 per annum (pro rata for part time hours) 

(Ref: SUS4287) 

Full Time 37.5 hours per week – happy to talk flexible working 

Base: Full-time in the Sustrans Bristol Hub. 

About the role 

This is an exciting opportunity to join Sustrans as part of the People and Organisational Development (POD) team based in the charity’s head office. Our city centre hub has been recently refurbished and you will be working in a friendly, supportive, environment in a role where you can enjoy professional contact with colleagues at all levels. The Hub is in a fantastic location, based in a vibrant area of central Bristol. 

This is a varied role providing support in the day to day running of the Bristol Hub and performing an Executive Assistant function, delivering high quality and confidential support to the Executive Director (ED), with duties such as diary and email management, administration of the ED travel and expenses and other duties. 

You will be supporting the Bristol Hub Manager, taking the lead on administrative functions at the Bristol Hub, including the delivery of a friendly and efficient reception service, answering all queries from colleagues and visitors to the Hub, assisting in the support of all facilities management and liaising with contractors and suppliers. 

You will proactively seek opportunities for improvement to the smooth running of a dynamic, modern, flexible office environment that works for everybody, considering both efficiency and accessibility that fall in line with our strong EDI values. 

Building internal relationships with colleagues across the organisation and the Senior Leadership Team, you will support with the organisation of team days and events.

About you 

You should have experience providing high quality, proactive PA support to senior leaders, including high-level decision-making groups, through effective administration. This will include dealing with confidential and sensitive information. 

We also ask that you are experienced in office management systems and procedures including facility management and can demonstrate your knowledge of basic office health and safety. 

You should be highly organised and have excellent administration skills, including the ability to make summary notes during meetings and a high level of competency using equipment and various software, showcasing your excellent attention to detail. You will have the ability to effectively summarise and communicate information. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 07 July 2024. 

Face to face interviews will take place at our Bristol Hub on Tuesday 16 July 2024. 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

About us:

Together for Short Lives is the UK charity to make sure the 99,000 seriously ill children and their families can make the most of every moment they have together - whether that's for years, months or only hours.

We work with families and the brilliant people and services that support them - in hospitals, in children's hospices and in the community - to ensure that children and families get the support they need.

About the role:

A fantastic opportunity has arisen to join our highly successful, passionate, and driven Family Support Hub Team.

As a Family Support Hub Officer, you will work within our Family Support Hub, liaising with identified partners to provide enhanced support to families caring for a child with a life limited illness. In addition, you will support those families contacting Together for Short Lives through the Helpline, website and from partner referrals. The purpose of this role is to help Together for Short Lives reach and support more families - responding appropriately to their needs by listening, signposting or referring onto internal and external support eg grants, peer support, events and engagement opportunities.

The Family Support Hub Officer will help us to deliver our programme of work for children’s health and social care services to improve and expand the range of support that they can offer to families.

Please note this role is home based but it will be necessary to occasionally travel to Together for Short Lives' Bristol Office and to other locations across the UK.

About you:

You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.

You will have helpline, support work or lived experience which evidences your ability to work empathetically with parents caring for a child with a life-limiting condition, have excellent communication skills, in particular an excellent telephone manner and be a skilled active listener.

Please note this role is home based but it will be necessary to travel to Together for Short Lives’ Bristol Office and sometimes to our three project sites across the UK - Manchester, Birmingham, Bedford/ Luton/Milton Keynes.

We offer a great reward package, which includes generous annual leave entitlement, pension scheme, life insurance and a staff assistance programme.

We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds, as these groups are underrepresented throughout the charity sector.

Legal Support Coordinator

Our client seeks to recruit a Legal Support Coordinator to support clients facing complex additional vulnerabilities and communication problems. This role is a great opportunity to learn from accomplished professionals and legal practitioners: and is open to a wide variety of candidates who have the core skills required, from those looking for a career change to law graduates seeking experience.

Their vision:

Our client was founded in partnership with, and for the benefit of, Gypsy, Roma and Traveller communities. They believe in a world where everyone is included and afforded respect, dignity and justice. There must be no exceptions on account of ethnicity, religion, gender, disability, sexuality, social background – or indeed anything else. They believe that this full inclusion is possible for Gypsy, Roma and Traveller communities and they look forward to being part of a society where this is realised.

Summary of role – purpose and duties:

Gypsy, Roma and Traveller communities have some of the poorest outcomes out of any ethnic groups in the UK (House of Commons, 2019). Their communities face multi-faceted barriers to accessing services, advice and legal representation. To that end, they are recruiting an Advocacy and Legal Referrals Coordinator to:

- Work within a collaborative, multi-disciplinary team to empower and meet the needs of clients.
- Referring vulnerable clients to trusted law firms where needed and supporting them through their legal case.
- Undertaking direct advocacy on behalf of vulnerable clients, on issues such as housing,debt, ombudsman appeals, DVLA and benefits appeals.
- Empower clients to engage with other third sector advice organisations, such as their local law centre and Citizens Advice Bureaux.
- Work with our Service Manager to develop bespoke advocacy pathways for victims of Domestic Abuse.

Person specification:

The successful candidate will be committed to achieving excellent outcomes for clients and be aligned with the vision and values of the charity. They will be warm and compassionate, yet also able to demonstrate healthy boundaries and professionalism. Crucially, they will be able to demonstrate exceptional verbal and written communication, in addition to sound critical thinking and IT skills. They will have resilience – and a sense of humour is also a must!
Please note that we celebrate potential as much as experience.

Working with them:

They believe their team are their greatest asset, placing a premium on staff welfare and providing staff excellent professional development opportunities for people to take forward in their careers. Everyone demonstrates a personal commitment to serving others and working towards their vision. They are a relaxed and collaborative team, with a big sense of humour.

Start date: ASAP

Location: Hybrid with some home working. Office at Badgemore Park, Henley on Thames, Oxfordshire. Some visits to clients throughout parts of Southern England.
Job type: Part time, 0.4fte, 16 hours p.w.
Accountable to: Head of Advocacy and Legal Affairs
Salary: £11,456 p.a. (£28,643 fte.)
Benefits: pension scheme; personal training budget; generous paid holiday equivalent to 7 weeks plus p.a. bank holidays.

Please note they will be interviewing on a rolling basis, so it is advisable to submit your application as soon as you are able.

Applicants must have use of own car and a valid UK driving license.

They recognise it has no greater responsibility than to safeguard the children and vulnerable adults that it works with. Recruitment processes will include a DBS check.

You may have experience of the following: Paralegal, Advocate, CAB Advisor, Housing Officer, PALS, Benefits Advisor, Advice, ISVA, IDVA, Independent Domestic Violence Advisor, Third Sector, Public Sector, Homelessness, Safeguarding, Healthcare, Education, Not for Profit, Care Coordinator, Charities, Volunteer Officer, Education Officer, Support Worker, Legal Assistant, Legal Executive, Law Graduate, Law Student, Ombudsman, Complaints.

REF-214 685

Business Administrator

Salary: £27,527 - £30,831 per annum + 6% pension

Employment type: Permanent contract

Hours: 36 Hours per week

Location: Haringey, North London including some hybrid working

Closing date: 15 July 2022, 12noon

Interviews: 26 July 2024

Do you thrive in a busy and dynamic environment? Are you passionate about supporting a cause that makes a difference?

The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.

We are seeking an experienced Business Administrator to oversee our day-to-day administrative functions, including human resources and office management. You will provide administrative and operational support to Chief Executive and the senior management team with the goal of streamlining administrative processes, improving consistency across the organisation, and enhancing organisational efficiency and effectiveness. This role is pivotal in improving the quality of services provided to the diverse communities in Haringey, at a time when our support is needed more than ever.

First and foremost, we are looking for an ambitious and competent professional with a strong track record of executive administrative experience; excellent organisational and time management skills with the ability to prioritise workload and meet deadlines; and strong communication and interpersonal skills, with the ability to build rapport with staff and volunteers at all levels.

We operate flexible working practices, and depending on work commitments, the post holder may utilise some hybrid working arrangements as appropriate including working from our offices or at home.

Are you ready to join our growing team and be part of positive change? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.

For a full job description, please visit the Bridge Renewal Trust website.

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

Company registration No:  06949568, Registered Charity No:  1131941

Join our dedicated team and play a vital role in ensuring everyone affected by Motor Neurone Disease (MND) has access to the care and support they need. As a Policy and Campaigns Assistant, you will support the Campaigning, Policy, and Public Affairs Team in achieving their strategic goals. Your contributions will help develop our campaigning community, keep our records and communications up to date, and produce impactful, tailored communications.

You will be the primary point of contact for policy and campaigns enquiries received via email, phone, and post. This role involves monitoring and maintaining the policy and campaigns sections on our internal and external websites, as well as our social media channels. You will assist in drafting content for publications, online platforms, and promotional materials for events.

Managing and maintaining databases for contact management will be a key part of your responsibilities. You will support national and local campaigns and assist in planning and delivering campaigning events. Additionally, you will help organise communications for the All-Party Parliamentary Group on MND, involvement and advisory groups, and policy focus groups.

If you are ready to contribute to a meaningful cause and be part of a supportive, engaged team, we would love to hear from you. Apply now to help us create a better future for everyone affected by MND.

Hybrid Working Expectations: up to 2 days per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

We seek an organised, proactive individual with excellent communication skills and a passion for making a difference. Your role will be crucial in ensuring our campaigns reach and resonate with our audience, driving forward our mission to support those affected by MND.

Demonstratable campaigns experience is important. You should be adept at using digital and social media to promote campaigns and communicate effectively with a range of stakeholders, from senior politicians to local volunteers.

You will need excellent written and verbal communication skills, with experience in writing for diverse audiences. Being a good team player is essential, as is the ability to plan and coordinate events. Strong computer skills, including database management, are required.

Flexibility is key, as occasional evening and weekend work may be necessary. You must also be able to travel to external meetings and events.

An understanding of health, social care, and welfare structures in England, Wales, and Northern Ireland is desirable, as is knowledge of neurodegenerative diseases like MND. Experience with digital campaigning software and parliamentary processes would be an advantage.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Campaigns experience within a voluntary organisation.
• Experience of working with digital and social media.  
• Excellent written and verbal communication skills, including experience of writing for a range of audiences.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Safeguarding and Quality Practice Business and Administration Support Officer (BASO)

Permanent

35 hours per week

£23,488.66 National or £26,631.76 in London per annum/ pro rata (plus allowances)

Flexible working, family-friendly policies, 28 days holiday (plus bank holidays_

Home Based

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are most vulnerable and in desperate need of help. We're there for children every step of the way.

This role is within our Youth Impact Directorate. It will support the team in a range of activities, but predominantly in overseeing external and internal enquiries into the team relating to safeguarding and adults accessing records who have previously been adopted through or historically in the care of The Children's Society.

We are seeking an organised person to join our dynamic, ambitious team.

A key part of this role will be your ability to:

-Provide high-quality business administration across the activities of the Safeguarding and Quality Practice team

-Oversee, process, and record all external enquiries by adopted or care adults to access their records

-Process and link with the Safeguarding and Quality Practice Advisors on safeguarding enquiries managed through a duty inbox

-Support the team in creating and delivering audit materials for quality assurance activities

-Finance processing and oversight

-Administrating a calendar of learning and development opportunities

-Minutes and administration of meetings, training and events

To be successful in this role, you must have:

-Experience in office management and business and financial administration

-Experience in managing sensitive data and information

-Understanding and working knowledge of data protection

-Excellent proven organisational skills within complex environments

-Ability to communicate sensitively and professionally

-Project management skills

-Minute taking skills

-Advanced IT skills in Microsoft Word, Excel, and PowerPoint

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support. We also campaign to change laws and policies to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people we work with. As such, all posts are subject to a safer recruitment process, including disclosing criminal records and vetting checks. We ensure that we have a range of policies and procedures that promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain must complete an “Employment history_template” document before the interview. The fully completed document should be uploaded by the candidate when uploading their CV.

The closing date for applications is the 29th of July 2024. If after 14 days, we have received enough applications, we reserve the right to close this vacancy from the 15th July onwards.

Interviews will be held on the week commencing the 29th July 2024

Job Title: Family Support & Community Engagement Worker

Salary: £21,391 per annum (£20,791 Salary plus £600 Homeworking Allowance per annum)

Hours & Contract: 28 Hours per week (including some evenings and weekends)

Contract Type: Fixed Term Contract for 12 Months

Location: Homebased working across Hampshire, West Sussex and Southampton

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

This is an exciting opportunity to join TACT London & The South in a new role as Family Support & Community Engagement Worker and be part of an exciting project embedding community support, parent and child activities and deepen engagement across the region.  The Family Support & Community Engagement Worker will be leading on the establishment of community hubs for foster carers where we can provide sustained local assistance,  encourage peer to peer support,  host family activities, training and identify other interventions that will consistently enhance the skills, knowledge and engagement of our foster carers.

The Family Support & Community Engagement Worker will be expected to work flexibly including some evening and weekend hours, as well as being able to travel throughout the region, working face to face with carers in a number of locations as well as joining colleagues for training and team wellbeing events.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Family Support & Community Engagement Worker will include:

• Establishing local hubs across the region
• Liaising with carers to establish peer groups and support
• Providing one to one support where needed
• Source and engage local providers and third party suppliers
• Innovating new ways of working and establishing local community groups amongst carers
• Working closely with the team to enhance inclusion and engagement and raise awareness of our services

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Wednesday 3rd July 2024

Interview Date: Thursday 11th July 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Job Title: Patient Support & Advocacy Officer (2 vacancies)

Location: Home based with travel to renal units around Greater London

Hours: Full time opportunity 35 hours pw Monday to Friday | Part time opportunity 25 hours pw Monday to Friday

(must be sufficiently flexible to work irregular hours as demanded by the requirements of the post)

Role purpose
To engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients. This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place. The role will cover the main renal unit and satellite dialysis units across your designated area, and regular travel and attendance is expected across all sites.

You will be expected to deliver Kidney Care UK’s Patient Support & Advocacy Service across the region, raise awareness of the service and the charity and build strong relationships with kidney patients, professionals and other kidney stakeholder groups in the region.

Responsibilities

• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to other services
• To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• Essential skills, experience and knowledge
• Experience of working within advocacy, social work or health and social care sector
• Excellent PC skills including Microsoft Office Word, PowerPoint and Excel. Ability to capture and record data in a central database
• Excellent communication skills including the ability to communicate effectively in writing and verbally to a wide range of people
• Excellent interpersonal skills including the ability to listen
• Experience of assessing individuals needs accurately and sensitively
• Ability to deal professionally, calmly, and sympathetically with people affected by kidney disease
• Ability to travel independently throughout the area

Employee Benefits

Pension | Flexible working | Retail discounts | Generous annual leave | Cycle 2 work scheme | Employee Assistant Programme | Health cash plan | Family leave

An opportunity has arisen for a lead Support worker to work within our Sanctuary crisis intervention and prevention service, based in Fore Street in Enfield. We act as a short-term A&E and Emergency services alternative, providing support to individuals in the Enfield Borough aged 18+. 

This role is to provide leadership and support to the Sanctuary team on shift. The role will:

• Lead shifts during the week, providing support to team members via case management support, escalation, Health and Safety guidance
• Support the Sanctuary Manager to embed processes within the service, and ensure that these are carried out
• Work alongside the Manager and team to ensure that the service is operating to high quality standard.
• Provide support in times of emotional distress for clients. The support worker will provide a calm, supportive presence.

 The role will support clients through co-producing support plans with practical and therapeutic support offerings, as well as contributing to the development of a warm welcoming environment and ‘safe space’ to be.

This position would suit someone with a minimum of 2 years experience of working with people with mild, moderate and severe mental health issues. Ideally experience of supporting people experiencing suicidal ideation. Should have previous experience of supervising or managing staff.

Please see attached job description for further information on this position.

The Sanctuary Service runs Monday - Friday, 5pm-10pm and at weekdays, 12-5pm. We would require the successful applicant to be able to work 4 shifts (21 hours per week) covering these days/times.

This role will be based at our Enfield office is based at 275 Fore Street Enfield N9 0PD.

Training and Partnerships Officer

Part-Time 28 hours per week over 4 days | Permanent | Hybrid | Closing Date Sunday 28 July 2024

Salary: £22,400 pa (pro rata to £28,000 FTE)

Job Reference: TPO1 (Please quote this on any correspondence)

The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.

We have an excellent opportunity for a permanent Training and Partnerships Officer to make a major contribution to the success of the leading professional body for librarians and information professionals.

This is a fantastic role working with a small team supporting the planning and delivery of a sector-leading training offer, CILIP Learn.  CILIP Learn is an exciting new platform under development for CILIP’s learning and CPD offer to members and the sector.

CILIP prides itself on presenting high quality training events, often in partnership with external training providers. Training sessions are specifically designed for those working across the information, knowledge and library professions. Sessions are currently half-day, online training programmes: making them affordable and flexible to fit in around work commitments, and with the attention to detail to gain valuable skills. All our training events are delivered by experienced trainers, with specialist subject knowledge. This role directly supports the delivery of CILIP training, specifically training contracted by employers, and training delivered through partnerships.

The role

Reporting to the Director of Sector Development and working closely with the CILIP Learn Development Manager the Training and Partnerships Officer will support in the delivery of CILIPs training offer. 

The ideal candidate will have a broad experience in delivering or overseeing training delivery, online events and webinars, managing successful relationships with stakeholders and have strong IT skills.  The main responsibilities of the role include:

• To work with the Director of Sector Development and the CILIP Learn Development Manager to deliver a market-leading training offer for CILIP within CILIP Learn. To deliver and evaluate a portfolio of training events, building effective relationships with training providers.
• To support successful contract and stakeholder management related to the training partnerships and training contracts.
• To develop and maintain systems and processes which ensure that the development of the CILIP Learn offer is based on data, evidence and market intelligence.

It is not essential for the candidate to possess prior knowledge of the sector but they will have the right level of knowledge and enthusiasm to learn rapidly and bring their transferable skills to the role.

The role is 28 hours per week, ideally worked over 4 days but we are open to discussions around the working pattern for delivery of this role. 

We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession. 

About CILIP

The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.

Our office is conveniently located in The British Library, just a short walk from St Pancras and Kings Cross stations.  Embracing the future of work, CILIP supports hybrid working, allowing the successful candidate the option to work from home three days a week.

Why work for CILIP

• Hybrid working
• 25 days' annual leave plus public holidays (increasing after 3 years’ service) pro-rata for part-time employees
• Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
• Access to CILIP’s Employee Assistance Programme
• Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
• The option to buy up to 5 days' additional annual leave
• Cycle to work scheme
• Contribution to eye tests and flu jabs

Registered Charity No 313014

About Article 19

For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination.

Together with our partners, we:

THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.

DO: We lead work on the frontlines of expression through our nine regional hubs across the globe.

PROPEL: We propel change by sparking innovation in the global freedom of expression movement.

When you work with ARTICLE 19, you’re not just joining an organisation – you’re joining a movement for a freer, fairer world.

About the role

We are seeking an IT Tech Support Team Lead to support ARTICLE 19 during its migration to the MS365 platform and applications. The ideal candidate will be responsible for overseeing A19’s technical support operations, including deploying, optimising and supporting applications and users across the organisation. The candidate will play a crucial role in managing user accounts within Azure AD (Microsoft Azure Identity) and maintaining A19’s Microsoft 365 ecosystem. The candidate will also do device management, including the use of Microsoft Intune, and play an integral role in the rollout of new policies and procedures following A19’s migration to the MS365 platform.

What you will be doing day to day

• Lead the IT Support Team in providing exceptional technical assistance across Windows and Mac platforms.
• Provide comprehensive software support, including installation, configuration, maintenance, and troubleshooting application-specific issues, including management of user accounts, permissions, and access controls within Azure AD.
• Oversee the deployment, maintenance, and troubleshooting of Microsoft 365 applications and services, including Teams, OneDrive and SharePoint.

What you will bring to the role

• Expertise in managing Azure AD and Microsoft 365 solutions.
• Proficiency in supporting both Windows and Mac environments.
• Exceptional communication and training skills, capable of engaging with a wide range of stakeholders and empowering staff with varying levels of technical expertise.
• A problem-solver who is proactive in identifying challenges and opportunities within IT/security environments and agile in implementing solutions.

Our culture

Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.

We are a people-centred and flexible employer and a friendly and passionate global organisation that lives and breathes the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.

Our reward package

We offer comprehensive benefits, including a range of wellbeing plans, generous paid leave and public holidays, family-friendly policies, and generous sickness and absence leave.

How to apply

If you want to contribute to a world where people can freely express their voice and to support colleagues in this journey, please visit our careers page and complete our online application form.

Closing date: Friday, 12th July 2024.
Interview date: w/c 15th July 2024.

Please note that we will be reviewing applications on a rolling basis; we reserve the right to close the vacancy before the stated closing deadline.

We appreciate that no candidate will meet every requirement of the role; if your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to hear from you. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact us.

We are recruiting for two Peer Support Leads: 

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C, or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Alongside a growing team, these posts will continue the development and delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Bristol, and also Bath, Weston, and surrounding areas. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care. 

These posts will require extensive travel across the region and it’s desirable the postholders have a clean driving licence and have their own vehicle for work related travel. 

If you would like to apply, please visit our website.

Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames.

Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.

As Young Carers Support Worker you will be part of a small, dedicated team which directly deliver a range of services for young carers, including information and advice, emotional support and mentoring, promoting awareness of young carers and delivering a wide selection of group activities, both term-time and in the school holiday programme. Using all your skills, you will work with the young carers’ team to deliver, review, and continually develop services for young carers to best meet their identified needs.

With your proven knowledge of working with children and young people, families, carers or other vulnerable groups on an individual and/or group basis, you will recognise the importance of being client focused and have a commitment to enhance the lives of young carers and their families, including knowledge and awareness of sibling young carers and vulnerable families. You will be able to demonstrate a broad knowledge of young carer’s needs, a wide range of skills in relation to service delivery to support young carers and have a sound understanding of social care provision in both statutory and voluntary sector environments.

You will be self-motivated and positive in your approach to working with both young carers, their families and team members, and have a willingness to embrace our organisational values.  Being innovative and creative, you will identify and implement a range of support mechanisms for young carers, enhancing their wellbeing and supporting them to achieve identified goals.  Strong administrative, time management, IT and organisational skills are essential.  Your ability and willingness to regularly work outside normal working hours is required.

In return, we offer regular supervision, training and professional development for this rewarding position, along with generous annual leave, work-based pension or employer’s contribution to your pension scheme and above all, a supportive and friendly working environment. 

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Staff retention grant to support with wellbeing
• Access to shared resources and training opportunities
• Supportive and friendly working environment

Closing date: Midnight on Monday 7th July 2024

First round of shortlisting will be ongoing

Second round of shortlisting with Richmond Carers Centre – Week commencing Monday 15th July

Provisional interview dates – Week commencing Monday 22nd July

Provisional job starting date – End of August / early September