Office Support Jobs
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking an individual with a background in finance, and a proven ability to manage projects, a team and relationships with stakeholders. This is an excellent opportunity for someone self-driven, energetic and proactive looking to take on the challenge and responsibility of managing a small finance team in an organisation making a difference in the lives of LGBT+ survivors of abuse and violence.
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
At Galop, we believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans staff and staff members of colour. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
Galop is a charity registered in England and Wales, with around £4m of income and 65 employees.
About the Role
As the Financial Controller you will be part of the Senior Leadership Team (SLT) and report into the Chief Executive Officer. You will lead a small team and manage the relationship with our existing outsourced finance team, payroll provider and auditors to deliver high quality professional finance services to the charity. You will be responsible for the financial systems and processes and ensuring the quality and timeliness of work delivered.
Galop has gone through a period of rapid growth and you will be continuing the work to align its financial practices to its new operating model. Personally, you will be resilient and driven to develop, implement and improve financial policies. You will be working with the Treasurer and SLT to improve financial management and controls. Your financial analysis and reporting skills will be exceptional and you’ll have the ability to manage people setting clear goals and priorities for your team whilst providing support and challenge where needed.
You will work closely with other teams to establish regular, clear, and consistent channels of communication at all levels within the organisation. You will build and maintain strong relationships with senior managers and their teams and will; improve the understanding of charity’s performance; influence decision-making; deliver analysis and insight on business opportunities and support options and scenarios planning including funding applications.
Location
Hybrid – this role requires some working days to be in our central London office, and some days working from home.
Hours
0.8 - 1 FTE, Part-time (28 hours per week) or Full-time (35 hours per week)
Contract
Permanent
Reports to:
Ben Kernighan – Interim CEO
Salary
Salary scale - £47,369.25 - £54,010.33 (including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop office in central London). Dependent on experience and pro-rated for part time roles.
Closing Date
Applications should be submitted by midnight on Sunday 4th August 2024.
Interviews will be held on a rolling basis with the first sets during week commencing July 22nd. Further rounds will be conducted through August.
Please visit our website to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VCSE Strategic Lead (Living Well and Wider Wellbeing)
30 hours per week (0.8 post) – over 4 or 5 weekdays, core hours between 8am – 6pm (excluding a 30-minute break)
NJC Point 31 - £39,186 per annum (£31,349 per annum for 30 hours per week)
2-year fixed-term contract
Location: Salford CVS’ office Eccles and various community venues across Salford
The VCSE Strategic Lead for Living Well and Wider Wellbeing is an exciting new role that will be focused on ensuring that the VCSE sector has voice and influence so that Salford people are supported to live well, with a focus on mental health and wellbeing.
The role will be aligned with Salford’s Living Well programme and the city’s Mental Health Collaborative. These are the cornerstones of the design and development of innovative solutions to adult mental health provision in the City. As well as the alignment with Living Well, the lead will also focus on creative health, placed-based working, and physical activity.
The Strategic Lead will work across a broad spectrum of VCSE and public sector partners that design, commission, or deliver activities and services that support the Mental Health and Wellbeing of Salfordians. This spectrum includes NHS Greater Manchester, Greater Manchester Mental Health Trust, Salford City Council, START, Mind in Salford, Salford Community Leisure, Salford Sport, and Physical Activity Alliance.
The Strategic Lead will play a key role in ensuring that there is collaborative working and effective communication within Living Well. This also includes key stakeholders, strategic partners in Salford, Local Authority, VCSE, and NHS organisations.
Living Well
Living Well is an innovative new service created and delivered by a partnership between START, Mind (Salford), Six Degrees, and Greater Manchester Mental Health Trust. A multi-agency team, collaborating to provide positive, humanistic, and safe experiences for those experiencing poor mental health who are unable to meet the threshold for community mental health services.
This post requires an enhanced level DBS check.
The successful candidate will need to demonstrate extensive experience of building multi-sectoral partnerships and relationships, as well as having outstanding communication skills. They will also have a clear understanding of the VCSE sector, preferably in Salford, and mental health and wellbeing context across Greater Manchester.
If that sounds like you – then we want to hear from you!
Closing date: Friday 26th July 2024 at 12 noon
Interview date: Thursday 15th August 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Position: Outreach Support Worker - Domestic Abuse
Location: Southampton
Employment Type: Permanent
Full-time Salary: £24,969.60 - £25,614.24
About the Role:
We are seeking a dedicated and compassionate Community Support Advisor to join our team. The primary focus of this role is to prevent domestic abuse by offering support, advice, and assistance to adults within the community who have experienced or are at risk of domestic abuse. This is an opportunity to make a significant impact by empowering and supporting victims and survivors to make positive life choices.
Key Responsibilities:
- Provide safety planning, support, advice, and assistance to adults in the community to help them stay safe and maintain their current or new accommodation.
- Empower and support all victims and survivors of domestic abuse to make informed and positive choices.
- Collaborate with the Southampton IDVA service to deliver Pippa (Prevention, Intervention, and Public Protection Alliance), providing initial advice, information, and guidance to victims, professionals, and family members.
- Participate in the on-call out-of-hours rota.
- Engage in fund raising activities to support our mission.
- Publicise the support available to women, children, and men at risk of domestic abuse.
- Record and maintain up-to-date statistics of enquiries and referrals.
- Monitor and evaluate projects to ensure the effectiveness of our services.
- Adhere to organisational policies and procedures, demonstrating a commitment to our values and ethos.
- Work with volunteers to extend our reach and impact.
- Establish effective working relationships with colleagues in other services, including education, social services, local authorities, police, and voluntary agencies, to enhance their understanding of domestic violence issues.
- Act as an advocate for children and young people when necessary.
- Participate as a member of our staff team, including regular attendance at team meetings, supervision and appraisal sessions, training, and other events.
- Take responsibility for continuous professional self-development.
- Respond to emergencies outside office hours on a rota basis.
- Ensure client confidentiality is maintained in accordance with our confidentiality policy.
- Provide cover for absent colleagues during periods of sickness, holidays, etc., as requested by a manager.
- Perform other duties appropriate to the scope and grade of the post as may be requested from time to time to meet the needs of clients and the service.
Qualifications and Skills:
- Previous experience in a similar role, preferably within domestic abuse prevention or related fields.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Commitment to continuous professional development.
- Ability to handle sensitive information confidentially and with integrity.
- Flexibility to respond to emergencies and participate in the on-call rota.
How to Apply:
If you are passionate about making a difference and meet the qualifications and skills required for this role, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and why you are the ideal candidate for this position.
Application Deadline:
Applications will be reviewed on a rolling basis until the position is filled.
Join us in our mission to support and empower victims and survivors of domestic abuse. Together, we can make a difference.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Fixed term contract to 28th February 2025
Full-time / Part-time / Job share available
We have been awarded a significant grant from the Defra Trees Call to Action Fund for #Defra Heart of England: growing momentum, capacity, skills and trees. In partnership with Stratford-on-Avon, Warwick, and Wychavon District Councils, the Heart of England Forest is leading this three year project to engage with landowners and local communities to increase tree cover across the landscape. Working together to identify suitable areas for trees to be planted, facilitate tree planting, and support woodland maintenance, new woodlands will be created that benefit the environment, boost biodiversity, and provide havens for communities to enjoy.
We are looking for two candidates with widespread experience of project delivery and good team working skills. The successful candidates will work closely with project partners to engage with local communities and larger scale landowners to identify suitable areas for tree planting. Working with them to understand their needs, you will provide information on different types of planting and support them through the regulatory and funding process.
You will be passionate about landscape-scale conservation and the benefits this brings to both people and wildlife and have a demonstrable track record in successful team working.
The post will be based in the Heart of England Forest head office in Dorsington, but due to the nature of the project hybrid working will form part of the role. Each project delivery post has been assigned a particular geographic area – Warwick, Stratford-on-Avon or Wychavon district – and will be expected to travel extensively across their project area. However, both posts will contribute to delivery across the wider project area as applicable, working on a collaborative manner with the existing project team.
Our commitment to Equity, Diversity and Inclusion
The Heart of England Forest is committed to encouraging equity, diversity and inclusion amongst our current and future workforce. We are a Disability Confident Employer and part of The Race Report, driving diversity in the environment sector. We want our workforce to be truly representative of all sections of society and welcome applications from all qualified candidates.
Closing date: Sunday 14th July 2024 - midnight
Interview date: Friday 26th July 202
The client requests no contact from agencies or media sales.
Family Action is a great place to work, and we were recently awarded an accreditation from Best Companies as a reflection of “very good” levels of employee engagement. In addition, we recently placed on the Sunday Times Best 100 not-for-profit organisations to work for 2020. In recent years we have created an organisational atmosphere that is forward-looking, entrepreneurial, and focused on impact and excellence. We want talented, creative, motivated people to join us and make us even better.
The role is based in our Swaffham Office but there will be occasional working across other sites in Norfolk.
Our Values: People Focus, Mutual Respect, Excellence in all we do and a Can-Do attitude. If you can relate to these and have the necessary skills and attitude we can offer you: • A competitive salary, leave entitlement and pension scheme. • Career development opportunities. • A full induction and on-going quality training. • The opportunity to become part of national Family Action initiatives. • Managed workloads and regular supportive and reflective supervision. Family Action offers good working conditions, a comprehensive training programme and a matched Group Personal Pension Scheme (GPPS). We welcome applications from all sections of the community.
The successful candidate will have good IT skill and experience of using Microsoft Office and web-based databases and be highly motivated. You will be working across multiple teams as well as supporting our Operations and Service Managers so good communication skills are key and the ability to work to tight deadlines and multitask are essential.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse any reasonable travel costs associated with attending an interview.
The client requests no contact from agencies or media sales.
Are you an organised professional with strong administration skills? Join our team as a Service Improvement & Transformation Team Administrator and play a key role in supporting our mission.
As a Team Administrator, you will be responsible for efficient completion of all administrative tasks of our Service Improvement & Transformation Team. You will work closely with the Head of Service Improvement & Transformation, the Programme Lead, the Lead Research Nurse, and Project Managers, ensuring that projects are delivered on time and within budget.
Your role will include assisting in the preparation of proposals, reports, and other communications, ensuring that all necessary documentation is received prior to Committee meetings. You will also accurately review, process, and approve grant applications for our Care Centre & Network, Community Service Programme, and Research Nurse Network, ensuring compliance with our Guidance Policy. You will need to identify requests that should be treated as exceptions and escalate appropriately.
In managing support grant payments, you will handle tasks such as checking and authorising invoices, dealing with invoice queries, raising purchase orders, and maintaining precise records. Additionally, you will record actions and minutes from team meetings when required and ensure that all correspondence and actions are accurately logged in our CRM database.
This role requires a professional who can undertake various tasks with a commitment to our core values. If you are dedicated, meticulous, and ready to contribute to a vital part of our Association, we invite you to apply and become a valued member of our team.
Hybrid Working Expectations: up to 2 days per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
An organised and detail-oriented individual with strong IT skills and proficiency in Microsoft Office packages. Experience with CRM databases is essential.
You should be capable of managing and prioritising your workload effectively, even in a busy environment. Accuracy and attention to detail are crucial in this role.
Strong communication skills, including an excellent telephone manner, are a must. You should possess excellent interpersonal and negotiation abilities, with the tact and diplomacy to persuade, influence, and appropriately challenge.
A proactive approach to work and problem-solving is vital. Knowledge of relevant GDPR legislation and the ability to work within its guidelines are also required.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Strong IT skills and knowledge and experience of Microsoft Office packages.
- Ability to use CRM databases.
- Excellent level of accuracy and attention to detail.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Tearfund is looking for an Enquiries Officer who is enthusiastic about serving those living in poverty by providing excellent customer service to our supporters.
The successful candidate will be working on one of Tearfund's front lines providing a personal link and building relationships between our supporters and ourselves. You'll spend most of the day answering telephone calls from supporters, and also answering supporter queries by email, letter and on social media.
The successful applicant will demonstrate a desire to serve our supporters with professional excellence in a busy environment. They will set themselves high standards of working with speed and accuracy as they record information on our supporter database.
We are looking for:
- an excellent communicator
- a flexible team player
- quick to learn
- possess good organisational skills
- able to juggle competing priorities
Are you ready to help Tearfund maintain our reputation as one of the industry's best organisations for customer service? Then this could be the role for you!
All applicants must be committed to Tearfund's Christian beliefs.
Please note: This is a full time role and the salary is £29,668 FTE.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office two days per month and from your home by agreement with the line manager.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Mental Health Support Worker
Are you passionate about making a positive impact on the lives of individuals facing mental health challenges?
Do you thrive in a supportive and compassionate environment, where you can truly make a difference?
If so, we have an exciting opportunity for you! We are looking for a driven person to join the Mental Health Team to support our members from the Gypsy and Traveller community across West Yorkshire.
Position: Mental Health Support Worker
Location: Office working at Cross Green Leeds and travel to other areas of West Yorkshire
Hours: 35 hours per week
Salary: £27,412.50 per annum
Contract: 12 months in the first instance (subject to funding)
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.
Closing Date: 8th July 2024
Interview days: 15th and 16th July
The Role
The Mental Health Support Worker will provide flexible, practical, holistic, and accessible support to Gypsies and Travellers across West Yorkshire to improve and promote mental wellbeing. The provision will be based on the organisation’s values including helping people to help themselves and the organisation believes everyone is equal and can be included.
You will be part of a small and dedicated mental health team at the organisation, contributing to its effective running through outreach and good communication with colleagues and members. You will be working in partnership with other agencies in the field of mental health, the post holder will work to ensure increased accessibility to mental health support services, reflecting on and implementing best practices. The post holder will work within an agreed monitoring framework for the service and for the organisation.
About You
As Mental Health Support Worker you will need to live and breathe the charity’s values through your work and have the following experience/skills:
- Mental health assessment skills including risk assessment and support planning
- Case management experience including managing referrals and case load to agreed targets and timescales
- Experience of working with people experiencing enduring mental health issues, mental distress and complex needs
- Experience of recording, monitoring and evaluation
Ideally, you will be a car driver with valid driving licence as the role may include meeting members, partners or external services in other venues in Leeds
Training can be provided for the right candidate and you will receive a comprehensive and supportive induction. Support and professional development will be there throughout.
PLEASE NOTE: CV’s will not be accepted for this role, you will be redirected through to the charity’s website where you will need to complete their application form
About the Organisation
You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.
You may also have experience in areas such as Advocacy, Human Rights, Community Work, Housing, Safeguarding, Mental Health, Support Worker, Inclusion Health, Crisis Support, Welfare Rights, Advice, Accommodation, Outreach. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Director of Finance and Operations is at the heart of Severn Wye’s programmes to tackle climate change and fuel poverty. By ensuring the effective management of the charity’s finances and core services you will guarantee all our programmes grow and have real impact.
The Director of Finance & Operations is responsible for the good financial management and smooth operations of Severn Wye. In turn ensuring Severn Wye projects and programmes are as effective and efficient as they can be in tackling Climate Change and Fuel poverty through the energy system. Responsibilities include finance management, budgeting, forecasting, reporting to the board of trustees, producing annual accounts, liaison with auditors and acting in the role of Company Secretary. The role manages a staff team responsible for HR, Health and Safety, GDPR, office management and legal compliance.
The role reports directly to the CEO and is a member of the executive team, sharing collective responsibility to deliver Severn Wye’s work and plan for its future.
The successful candidate will have substantial management and financial experience, with relevant accountancy qualifications, preferably with a proven track record in the charity sector.
In return for your skills and hard work we offer a competitive salary, training and a company pension scheme. If you’re looking to strengthen your career, broaden your experience and contribute to a sustainable future, we’d love to hear from you.
This role will include
- Organisational development and management:
- In partnership with the CEO, the executive team and Trustees, ensuring the development and implementation of the charity’s strategic plan.
- Being an active member of the charity’s leadership team and play a proactive role in the management of the charity.
- Being responsible for financial planning, budget setting and financial reporting.
- Ensuring operational support is effective, to review and develop organisational systems and ensure staff are well supported to be able to work effectively.
Finance:
- Developing and managing the charity’s financial processes, reviewing and developing policies, procedures and systems to ensure sound financial management and control.
- Being responsible for all financial reporting including preparing annual budget, quarterly reports for trustees, monthly management accounts and cashflow forecasting.
- Being responsible for all project fund reporting, income, budget planning, resources and staff planning.
- Preparing for and liaising re annual audit with the charity’s auditors, ensuring the preparation of the annual accounts for audit and ensure compliance with any audit recommendations.
- Overseeing effective financial record keeping and reporting, including to the Board and external stakeholders.
- Supporting the development team with bid writing including developing budgets and providing financial reports for bids or fundraising.
- Adhering to the Financial Regulations and to good financial practice.
JOB DESCRIPTION
Line management:
- Managing a team delivering day to day financial, HR, office management functions.
Operations:
- Overseeing all areas of the charities operational support including responsibility for:
- HR.
- H&S and Safeguarding.
- Office infrastructure,
- Policies & procedures.
- Ensuring compliance with employment, company and charity law.
- Ensuring Operational overhead expenditure is kept within budget.
Governance:
- Acting as Company Secretary, to attend Board meetings and providing secretariat support.
- Supporting the CEO and Trustees in all matters relating to the governance of the charity.
- Making the Annual Returns to Companies House and Charity Commission.
PERSON SPECIFICATION
We are looking for someone with
- Qualified or part-qualified accountant, ACA, CCAB or CIMA;
- Proven experience of organisational financial management;
- Proven ability to think strategically and lead on organisational improvement;
- Experience of managing the HR requirements of an organisation;
- Excellent communication skills both verbal and written, with an ability to communicate and translate complex financial matters to non-financial staff and stakeholders
Desirable skills and experience include
- Understanding of charity accounting, VAT, the charity SORP, the Charities Act, tax, payroll, National Insurance and pensions legislation
- Understanding of strategic risk management, finance audit and internal controls
- Sound knowledge of regulation and legislation affecting charities including H&S, Safeguarding, GDPR.
- Ability to work collaboratively with Trustees, colleagues and external advisors
- Proven experience of leading continuous improvement in relation to finance, HR, IT, & relevant areas
- Experience of managing and developing staff
- Ability to demonstrate a positive approach and to champion organisational change
- Highly self-motivated and able to work autonomously, take initiative and make recommendations to the management team
- Experience of using accounting software (we use Iplicit & Sage Payroll)
- Ability to implement and improve financial & HR management systems
- Excellent Excel skills in formulating and linking spreadsheets
- Commitment to Severn Wye’s charitable objectives, core values and strategic direction
Severn Wye Energy Agency is a charity working in Wales and England with a vision to live in a stable climate with energy for all.
We achieve this by working with people to overcome fuel poverty and act on climate change by putting energy at the heart of everything we do.
We work with residents and households to help them use energy more efficiently and lead healthier, more affordable lives. We work with businesses to reduce their carbon footprint. We work with communities to help them meet the challenges of the future, take control of their energy use and implement ideas that reduce fuel poverty and energy use. We work in research and development to pilot innovative renewable technologies. We work with local authorities, government departments and policymakers to promote environmental sustainability through renewable energy and low carbon development.
As Supporter Care and Reception Officer, you will be responsible for a broad range of tasks within the team, including a high level of customer service through all channels of communication while building and maintaining relationships. You will be responsible for donor processing and daily office functions such as administration support, post management, and data processing.
To be an excellent Supporter Care and Reception Officer, you will need:
- Experience working in a customer service environment
- Experience processing donations
- Excellent communication and interpersonal skills
- Excellent IT skills
Salary: £15.00-£18.00 phr
Contract: Temporary
Location: Onsite
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Specialist Caseworker Violence and Exploitation
Location: London / Agile working
Contract: permanent, subject to funding
Hours: 32 hours over a 4 day week)
Starting salary: £27,445 rising to £33,220
As Safer London enters a dynamic new stage of development looking at the next phase of its organisational strategy, we have an exciting opportunity for a motivated and experienced individual to join our dedicated team of practitioners. We are currently seeking a Specialist Caseworker Violence and Exploitation to work alongside those young Londoners affected by violence and exploitation.
About you:
Do you have the expertise and knowledge to support young Londoners impacted by violence and exploitation? Do you have an understanding and curiosity about the diverse experiences and challenges young Londoners face? Are you committed to social justice, equity, and inclusion? Are you resilient? If yes, then you could be who we are looking for.
About us:
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families, and peers in the places where they spend their time, we can create a safer London not just for them but for everyone.
About the role:
In this impactful role, you will cultivate strong trusting relationships with young Londoners, offering personalised support on a one-to-one basis. Your responsibilities will encompass a diverse range of direct support and advocacy, with a focus on safeguarding and the wellbeing of young Londoners affected by violence and exploitation.
What we offer:
Safer London continually reviews its pay and offers a competitive benefits package to all employees, including the following benefits:
- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working: flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces).
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- New modern offices.
- A contributory Pension Scheme.
- Enhanced family leave.
- Reduced caseloads compared to statutory services.
- Interest-free Season Ticket Loans.
- Cycle to Work Scheme.
- Free access to a confidential 24/7 helpline service with a specialist range of support and information.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of learning courses.
- Initial Annual Leave allowance of 28 days’ holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro rata entitlement. From April 1st, the annual leave benefit will be pro rata in line with a 32-hour working week.
Additional Information:
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidate.
We encourage people from all sections of our community to apply for jobs with us. We particularly welcome disabled, male and LGBTQIA+ applicants because these communities are currently under-represented in our workforce. We know that to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
Sound good? Here’s how to apply:
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As an agile working organisation, shortlisting will take place on a rolling basis and the closing date is subject to change at any time. Interviews will take place in person in Central London.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 12 July 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
Reporting
This role reports to the Director of Finance and Administration.
Responsibilities
Office and facilities administration
o Liaison with office owners about accommodation, facilities, services and supplies to ensure smooth running of charity HQ.
o Ordering office stationery and supplies.
o Off-site storage oversight and organisation.
o Printer supplier contract management.
o Implementation of the Health and Safety action plan and obtaining landlord documentation on a timely basis.
o Maintaining a log of laptops, organising new laptops where required and the return of laptops from leavers.
o Maintaining company credit card and petty cash records.
Lead responsibilities
o Office Fire Warden.
o Office First Aider.
Senior Leadership Team support
o Researching, organising and booking travel.
o Support for diary management.
o Meeting venue sourcing research, organisation and booking.
o Expenses administration.
o Project implementation support as required.
o Venue sourcing, travel, accommodation and refreshment support for staff and team away days as required.
Trustee Board support
o DBS checks for new Trustees.
o Updating Trustee induction pack.
o Maintaining contact details.
o Booking training for Trustees and maintaining Trustee training records.
o Supporting Trustees travel to meetings, including researching and booking travel and accommodation.
o Sending diary invites for Board and Committee meetings as required.
These responsibilities may change depending on the needs of the organisation and as agreed with the line manager.
Experience
Experience is sought in the following areas:
· General administration in a busy office environment, ideally with a dispersed workforce working in the office and at home throughout the UK.
· Meeting logistics organisation including venue identification; venue booking liaison; travel booking; accommodation booking.
· Processing confidential information about staff and partners in compliance with GDPR.
· Working with international partners would be ideal but not essential, including multiple cultures and currencies.
Bristol Hub Support/Executive Assistant
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4287)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Full-time in the Sustrans Bristol Hub.
About the role
This is an exciting opportunity to join Sustrans as part of the People and Organisational Development (POD) team based in the charity’s head office. Our city centre hub has been recently refurbished and you will be working in a friendly, supportive, environment in a role where you can enjoy professional contact with colleagues at all levels. The Hub is in a fantastic location, based in a vibrant area of central Bristol.
This is a varied role providing support in the day to day running of the Bristol Hub and performing an Executive Assistant function, delivering high quality and confidential support to the Executive Director (ED), with duties such as diary and email management, administration of the ED travel and expenses and other duties.
You will be supporting the Bristol Hub Manager, taking the lead on administrative functions at the Bristol Hub, including the delivery of a friendly and efficient reception service, answering all queries from colleagues and visitors to the Hub, assisting in the support of all facilities management and liaising with contractors and suppliers.
You will proactively seek opportunities for improvement to the smooth running of a dynamic, modern, flexible office environment that works for everybody, considering both efficiency and accessibility that fall in line with our strong EDI values.
Building internal relationships with colleagues across the organisation and the Senior Leadership Team, you will support with the organisation of team days and events.
About you
You should have experience providing high quality, proactive PA support to senior leaders, including high-level decision-making groups, through effective administration. This will include dealing with confidential and sensitive information.
We also ask that you are experienced in office management systems and procedures including facility management and can demonstrate your knowledge of basic office health and safety.
You should be highly organised and have excellent administration skills, including the ability to make summary notes during meetings and a high level of competency using equipment and various software, showcasing your excellent attention to detail. You will have the ability to effectively summarise and communicate information.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 07 July 2024.
Face to face interviews will take place at our Bristol Hub on Tuesday 16 July 2024.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
About us:
Together for Short Lives is the UK charity to make sure the 99,000 seriously ill children and their families can make the most of every moment they have together - whether that's for years, months or only hours.
We work with families and the brilliant people and services that support them - in hospitals, in children's hospices and in the community - to ensure that children and families get the support they need.
About the role:
A fantastic opportunity has arisen to join our highly successful, passionate, and driven Family Support Hub Team.
As a Family Support Hub Officer, you will work within our Family Support Hub, liaising with identified partners to provide enhanced support to families caring for a child with a life limited illness. In addition, you will support those families contacting Together for Short Lives through the Helpline, website and from partner referrals. The purpose of this role is to help Together for Short Lives reach and support more families - responding appropriately to their needs by listening, signposting or referring onto internal and external support eg grants, peer support, events and engagement opportunities.
The Family Support Hub Officer will help us to deliver our programme of work for children’s health and social care services to improve and expand the range of support that they can offer to families.
Please note this role is home based but it will be necessary to occasionally travel to Together for Short Lives' Bristol Office and to other locations across the UK.
About you:
You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.
You will have helpline, support work or lived experience which evidences your ability to work empathetically with parents caring for a child with a life-limiting condition, have excellent communication skills, in particular an excellent telephone manner and be a skilled active listener.
Please note this role is home based but it will be necessary to travel to Together for Short Lives’ Bristol Office and sometimes to our three project sites across the UK - Manchester, Birmingham, Bedford/ Luton/Milton Keynes.
We offer a great reward package, which includes generous annual leave entitlement, pension scheme, life insurance and a staff assistance programme.
We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds, as these groups are underrepresented throughout the charity sector.
The client requests no contact from agencies or media sales.