Office Manager Jobs

This is an exciting opportunity for an enthusiastic and creative individual to join our small but dedicated team, helping to develop our current activities to reach our ambitious fundraising income targets. We are currently at the start of developing our new income strategy for increasing and diversifying our income and is an opportune moment to join the team.

This varied and challenging position involves working on different aspects of fundraising and event coordination to secure funds so the Trust can continue our vital work across the country.

We are seeking an enthusiastic and motivated individual, who is passionate about our work and enjoys building relationships. Working closely with the fundraising team, senior volunteers and wider colleagues you will take a leading role to deliver fundraising events, activities and campaigns and expand the Trust’s portfolio of events and challenges. 

The post holder should be a proactive and a great team player, have great organisational and communication skills, be a strategic thinker and hands on implementer, be committed and dedicated, and enjoy working in a supportive and flexible manner. 

The successful candidate should be able to demonstrate the following:

· Experience planning, coordinating and delivering events to a high standard, preferably within the non-profit sector.

· Exceptional written and verbal communication skills, able to communicate to a wide range of stakeholders.

· Highly organised with excellent attention to detail.

· Able to work under pressure with the ability to prioritise workload effectively.

· Can do attitude and a team player, willing to get involved with all aspects of fundraising.

· Experience working with committees and forming and maintaining relationships with individuals and organisations.

· Confident using CRM databases (preferably Raisers Edge or similar).

· High-level working knowledge of Word and Excel.

· Ability to use initiative and be proactive in achieving results.

· High level numeracy and experience working with budgets.

· Knowledge of the Third Sector.

During your time with us you will:

Events

· Plan, coordinate and deliver our calendar of fundraising events including logistics and administration, to ensure events are meticulously planned and delivered.

· Help organise our annual Appeal Dinner, the Trust’s flagship fundraising event, overseeing all administration, liaising with internal and external stakeholders and oversee adverts in Appeal Dinner brochure.

· Liaise with companies to arrange corporate events with Holocaust survivor speakers and develop relationships with existing and new companies to increase income in this area.

· Work with other colleagues to market events through targeted messaging (print, email, social media).

· Develop ideas for new fundraising campaigns, initiatives and events to grow income and cultivate new donors.

Community Fundraising

· Support fundraising campaigns including the coordination of appeals, newsletters and mailouts.

· Establish a programme of fundraising challenges (such as marathons and sporting events) to generate income and supporter engagement, building key relationships.

· Work with our Education and Outreach teams to oversee support from schools, synagogues and other institutions.

· Work with the Ambassador team to encourage and support young people to fundraise for the Trust.

· Lead on digital fundraising campaigns and prepare content for social media.

· Contribute to the upkeep and development of the organisational website, ensuring information is up to date.

General

· Build effective and appropriate internal and external relationships including donors, table hosts, and committee members.

· To manage the acknowledgment and thanking of donations where needed.

· Work collaboratively with the Fundraising team on current and future fundraising strategy and activities to shape fundraising priorities.

· Support one off events or individual supporters for ad-hoc fundraising initiative.

· Help to ensure the database is kept up to date and maintained.

· Comply with relevant legislation with regards to data protection including General Data Protection Regulation and the Data Protection Act 2018.

Like the rest of the team, you will also benefit from:

· Flexible working 

· A generous annual leave policy including an office closure between Christmas and New Year.

· Enhanced Parental leave packages for employees with more than eighteen months service

· Pension

· Private medical insurance

· Sick Pay, Income Protection and Life assurance policies

· Employee Assistance Programme 

· Season ticket loans

Please Note:

All applicants must be eligible to work in the UK at time of application.

The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Therefore, all applicants will undergo strict vetting procedures and safeguarding checks before appointment and relevant pre-employment checks (this includes but is not limited to: DBS checks, qualification checks, reference checks and identity checks). This role involves regulated activity relevant to children, therefore It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. 

Head of HR & Operations

Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? 

If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!

This is an exciting opportunity for a Head of HR & Operations to become part of the Senior Leadership Team at a new Youth Zone where no two days are ever the same!

As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Head of HR & Operations

Location: Grimsby

Salary: £35,000 to £40,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.

Closing Date: 9am on Monday 16th September

First stage interviews (in person in Grimsby): Daytime Tuesday 1st October

Young People Panel including a virtual tour of a Youth Zone (in person in Grimsby): Evening of Tuesday 8th October

About the Role

We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.  We need someone who can roll up their sleeves and embrace each new day with a positive attitude.

The Head of HR & Operations role is a key position within a Youth Zone, you’ll wear lots of different hats, leading and managing the back-office functions, overseeing monthly payroll administration to serving as the secretariat for the Board of Trustees.  It’s up to you to ensure the team deliver the best possible service to the thousands of young people who rely on them.

This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!

Before the Youth Zone opens and during its construction, there will be elements of hybrid working in place and opportunities to visit Youth Zones across the Network.

About You

We’re looking for an experienced and professional operational manager with HR expertise, who is passionate about making a positive difference in young people’s lives and thrives in a fast-paced, varied environment.

You will have experience of:

• General HR functions, including HR practices, procedures and policies.
• Basic accounts work and/or payroll
• Working in a senior administrative roles within a busy office environment
• Operational management & line management responsibility for a large, varied staff team
• Managing budgets
• Providing support at Board or Chief Executive level
• Working with external stakeholders and partners, e.g. contracts, service agreements, commissioning

To apply, you will be asked to submit a CV and cover letter via the company website.

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Other roles you may have experience of could include HR, Human Resources, Personnel, HR Manager, Human Resources Manager, Personnel Manager, HR and Operations Manager, Human Resources and Operations Manager, Personnel and Operations Manager, HR and Finance Manager, Operations, Finance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Governance and Compliance Lead

This is an exciting opportunity for a Governance, Compliance and Policy specialist to join a small, friendly and growing charity.

Position: Governance and Compliance Lead

Location: Remote – Occasional visits to the Office in the South East

Hours: 15 Hours per week, Flexible

Salary: Pro rata £13,991.20 (Full time equivalent : £34,978)

Contract: Permanent

The role

The Governance and Compliance Lead will support the CEO to ensure the organisation is fully compliant with appropriate laws, charity governance, and organisational policies.

Key Responsibilities:

• To work as part of a dynamic team and contribute to the overall aims and objectives of the Charity.

• To champion and promote the values and behaviours set out in the Competency Framework and act as an ambassador for the Charity.

• Demonstrate a commitment to on-going learning and development and to participate in any training relevant to the role and to improve performance against the Competency Framework.

• To work flexibly in response to changing organisational needs and be willing to undertake any other duty in line with the level of the job as may be required by the Charity.

• To operate in accordance with the organisations values, policies and procedures, including but not limited to, Health and Safety, Data Protection, Equality and Diversity, and Safeguarding Policies.

About you

You will be an experienced specialist in policies, governance and compliance ideally within the charity sector.

As well as this, you will be confident updating and implementing existing and new policies, making sure they are compliant.

You will have:

• Demonstratable experience and accountability of managing compliance and governance within an organisation.
• Experience working in the charity sector.
• Demonstrated extensive expertise in formulating innovative compliance processes and policies.
• Compliance processes and policies.
• Has the ability to utilise a systems approach to ensure efficient delivery, monitoring and reporting.
• Significant experience of committees, including minute taking and reporting on actions.
• Proven ability to educate teams on intricate subjects, facilitating comprehension and relevance to their job role.
• Must have a clear understanding of data protection laws and requirements.

You may have experience in other areas such as Policy, Public Affairs, Policy and Public Affairs, Policy Advisor, Public Affairs Advisor, Policy and Public Affairs Advisor, Policy Officer, Public Affairs Officer, Policy and Public Affairs Officer, Public Policy Adviser, Public Policy Officer, Governance and Compliance, Governance Officer, Governance Manager, Governance and Compliance Officer, Compliance Officer, Compliance Manager, Governance Lead, Governance and Compliance Lead, Compliance Lead, Compliance Advisor.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Charity People are partnering with IRM - Institute of Risk Management to recruit a new Exams Executive.

"IRM are the leading professional body for Enterprise Risk Management (ERM). Providing globally recognised qualifications and training, publishing Thought Leadership and running insightful events, all of which are underpinned by our professional standards, defining the requirements risk managers need to meet."

This is a predominantly home-based / remote position with a requirement to work from the London office for two days per week in the initial induction period.

Role: Education Administrator

Salary: £30,000

You and your team will play a key role in supporting IRM's Members and third-party partners across the IRM examinations programme.

Main duties include:

• Liaison with third party suppliers, in relation to test centres and preparing multiple choice questions and assessment forms.
• Support candidates with test centre bookings and enquiries.

• Supporting examiners with passwords, deadlines and other queries.
• Assisting in the preparation of exam materials, meetings, data and reports.
• Process applications for assessment review, feedback and appeals.
• Input examination and assessment data onto the membership database.
• Process, collate and despatch examination results to students.
• Support candidates with assessment related queries.

• Answer incoming telephone calls and general emails.
• Attend IRM events, as required.

About you:

You will have administration experience and possess a high digital literacy and confidence in using Microsoft Office packages.
You will have the ability to manage a varied workload, prioritise tasks, and meet deadlines efficiently.
You will demonstrate a high standard of communication skills, including written, verbal, and listening, and will be capable of working accurately with excellent attention to detail.

How to Apply:

If you are interested in this opportunity please apply without delay as we are reviewing applications on a rolling basis.

Closing date: ASAP

Start: ASAP

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The IDVA team works within a multi-agency system to provide a proactive, person-centered independent service for victims of domestic abuse, empowering choice through informed decision making.

Key elements of the role include:

• Providing priority support to service users.
• Risk assessing and helping to keep service users safe through safety planning.
• Enabling victims to access statutory and other services.
• Engaging with and supporting the MARAC process, to ensure that the voice of victims is heard.
• Managing a caseload of high-risk victims and working proactively to support them and their families.

Key responsibilities:

· Provide a high-quality service to those at the highest risk.

· To provide practical and emotional support to service users, working jointly with them to carry out, implement and review needs assessments and support plans.

· To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.

· Identify and assess the risks and needs of service users using an evidence-based risk identification checklist.

· Work with high-risk service users to help them access services, to keep them and their children safe.

· Advocate for high-risk service users with agencies who can help to address the domestic abuse.

· Understanding the role of all relevant statutory and non-statutory services available to service users and how your role fits into them.

· Providing information to service users in relation to legal options, housing, health and finance.

· Working directly with all key agency partners to address the safety of high risk service users and ensuring that their safety plans are coordinated particularly through the MARAC.

· Manage a case load ensuring each person receives the appropriate support, tailored to their needs.

· Support the empowerment of the service user - assisting people to recognise the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.

· Support service users to maintain existing accommodation and to advocate on their behalf, in order to access accommodation and additional support.

· Develop and maintain working relationships with specialist agencies, both statutory and voluntary, to support those with multiple support needs.

· To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people, those with complex needs and other groups which services have found difficult to reach.

· Provide practical and emotional support in relation to criminal and civil remedies, housing, health, education, employment, welfare benefits, counselling, legal aid and children’s support.

· Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.

· To work alongside colleagues to deliver a whole family approach.

· Be proactive with your line manager to carry out periodic case reviews.

· Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

· Help maintain accurate and confidential case management records and contribute to monitoring information for the service.

General

· Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.

· Attend and contribute to team meetings.

· Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.

· Undertake agreed training and keep updated on changes in legislation, policy, and best practice

· To support additional duties at your team managers discretion.

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 23rd August 2024.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Summary

WE ARE HIRING!

ABOUT THE DEPARTMENT

The Ministry Department aims to serve and renew lay and ordained ministry throughout the Church of England. We do this by providing advice and support to vocational enquirers, ordinands, curates, lay ministers, leaders at every level, dioceses, and theological colleges.

The team works at a national level to provide the stewardship of resources, the development of policy, and the expertise, guidance and leadership needed to sustain the ministry of the Church of England and to ensure its growth and flourishing. We oversee the discernment, formation and deployment of ordained ministers, ensuring the Church is well-equipped to serve God in living out its mission for many generations to come.

We support dioceses to develop proactive plans to grow vocations to ministry, by convening networks of practitioners, sharing good practices, ensuring proper resourcing and providing quality training for diocesan directors of ordinands and advisers.

We support and steer ministry and leadership development for the entire clergy and lay ministries life cycle, including clergy HR and senior leadership development.

ABOUT THE ROLE

The Vocation Communications and Marketing Officer role is part of the National Communication Teams which sits with the National Development.

Your major responsibility is to engage, inspire, and influence all sectors of the Church to foster a vocational culture in which all persons, regardless of age or background, are encouraged and assisted in considering the entire variety of ministerial vocations for themselves and others.

You will mainly be responsible for:

1. Developing, delivering and leading a marketing, communications and engagement strategy; this requires the post holder to have excellent communication skills with the ability to engage with all stakeholders at a national, diocesan and local level clearly and concisely
2. You will work with stakeholders and communicate as widely as possible the ministerial needs of the church and a plethora of opportunities to discern, learn, grow and serve.
3. Produce and/or commission excellent written and video content and updates; this includes supporting the preparation and development of online and in-person engagement events.

Key Requirements

The Church of England is for everyone and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course, we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

Please refer to the Job Description for more information about the role and person specification.

WHAT WE OFFER

Your Salary

• A salary of £56,833, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits:

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangements requests with locations with an expectation of just 1-2 days per week in the Church House office/base office location. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

ABOUT THE NATIONAL CHURCH INSTITUTIONS

The National Church Institutions is a hybrid working organisation comprising a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. We welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Vacancy Application Closing Date - 03 September 2024

Please note: This is a fixed-term contract for three years.

To find out more about this role, please contact Helen Fraser, at for an informal chat.

Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working that build on our collective strengths. We provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community support, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives. Our integrative approach is based on the concept of ‘Recovery Capital’, a whole-person approach taking into account physical, cultural, social, human and spiritual factors and assets.

With a new corporate strategy and ambitious plans to develop a new brand, new services, and a new innovative approach to charity retail and building links with the community, it’s an exciting time to join SCT.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.

Role and responsibilities

We are recruiting for a Community Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT. As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The successful candidate will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.

Your duties will include the following in order to assist the Assistant Shop Manager and Shop Manager:

• To achieve maximum sales at all times.
• To ensure that a high standard of service to customers is maintained at all times.
• To maintain a high standard of display both in the shop and in the windows.
• To ensure that the shop is clean and tidy at all times.
• To ensure merchandise is clearly ticketed, sized and priced.
• In consultation with the Shop Manager and Assistant Shop Manager, arrange shop fittings to make the best use of space and to maximise sales.
• To rotate stock so that no garment remains on the rails for longer than the specified rotation period.
• To open and close the shop as specified by the Shop Manager.
• To recruit and train volunteers to ensure they are able to perform tasks efficiently and effectively.
• To complete all paperwork correctly and promptly.
• To reconcile each day’s takings, keeping a clear and accurate record and pass them onto the Administrator for banking.
• To control all shop expenses within the budget agreed with the Shop Manager.
• To ensure adequate stocks of necessary supplies are available by ordering on a regular basis.
• To ensure that all sales are correctly recorded.
• To ensure all money is kept secure.
• To keep valuable donations in a secure place.
• To be flexible when tasks not covered by the job description have to be undertaken.
• To comply and follow SCT policies and procedures.
• To be willing to cover at other shops when, and if, necessary.
• To keep stock rooms clean and tidy.

Person Specification

Skills and Knowledge

• Good literacy and numeric skills
• Good team working and interpersonal skills
• Good verbal and communication skills
• Flexible approach to work with the ability to co-operate with other members of staff.

Experience

• Retail experience
• Experience of working with donated goods
• Charity shop background
• Working with and recruiting volunteers

Job Title: Fundraising Administration Internship
Organisation: Self Help Africa
Department: Fundraising
Contract Type: Fixed Term Contract, 4-6 months, to start ASAP – possibility to extend
Hours: 22.5 hours, 3 days a week – 9am to 5:30pm
Salary: £24,000 FTE, pro-rata
Location: Shrewsbury, United Kingdom – based in the office
Reports to: Fundraising Manager UK

About Self Help Africa

Self Help Africa is an international development organisation that works through agriculture and agri-enterprise development to end hunger and extreme poverty. The organisation has programmes in 15 countries in sub-Saharan Africa and also implements projects in Brazil and Bangladesh.

In early 2023 we launched a new five-year organisation strategy, which defines shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise- focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.

Our wider organisation also includes social enterprise subsidiaries Partner Africa, which provides ethical auditing and consultancy services, TruTrade, an innovative trading platform in East Africa, and CUMO, Malawi’s largest micro-finance provider.

Our three core values are:
▪ Impact: We are accountable, ambitious and committed to systemic change.
▪ Innovation: We are agile, creative and enterprising in an ever-changing world.
▪ Community: We are inclusive, honest and have integrity in our relationships.

Job Purpose:

To deliver excellent administrative support to the Fundraising team, volunteers and supporters within the UK, including the provision of high-quality donor care. Ensure accurate data input and support fundraising activities to maximise Self Help Africa’s income.

Key Responsibilities:

• To be the first point of contact for the Fundraising Department, answering the phones and meeting and greeting people who arrive to the office.
• Respond to enquiries from supporters, prospective supporters and volunteers including telephone, post and email responses to donations, queries and information requests.
• Correctly and efficiently process donations on Salesforce – these are received daily by post, online and via telephone.
• Ensure timely and appropriate acknowledgments, using both standard and bespoke correspondence.
• Bank cheques and cash and process credit card and CAF donations.
• Record and reconcile petty cash expenditure.
• Scan and upload credit card statements, receipts and invoices for payment by the Finance team.
• Create and maintain accurate records of supporters, contacts and income using the Salesforce database, paper systems and/or other systems as required.
• Oversee existing public collections and support the delivery of fundraising events – including volunteer co-ordination (please note, occasional evening and weekend working required).
• To adhere to administrative procedures to ensure the delivery of a high-quality service which is compliant with all relevant legislation, policies, regulations and guidelines.
• Manage fundraising equipment, to ensure always in full working order.
• Order office stationery and supplies.
• Co-ordinate general office maintenance when required.

Key Relationships:

Internal

• UK Fundraising Manager (line-manager)
• Interim Fundraising Executive
• Fundraising Team in Ireland
• Volunteers

External

• Self Help Africa supporters and donors

Knowledge, Experience and Other Requirements:

Essential

• Experience in a customer-facing role.
• Enthusiastic and positive attitude; flexible and adaptable.
• Excellent keyboard and numeracy skills, with a high-level of accuracy.
• Excellent planning, administrative, organisational and time management skills to deliver and cope with a busy workload.
• Excellent written and verbal communication skills (English).
• High-level of computer literacy, specifically Microsoft Office
• Strong customer service and interpersonal skills.
• Commitment to Self Help Africa’s vision of an economically thriving and resilient rural Africa.

Desirable

• Office/administration experience in a busy environment
• Working knowledge of marketing/relationship CRM databases such as Salesforce.
• A relevant qualification from a further educational institution.

Competencies:

• Managing yourself: Holds an awareness of own abilities and areas for development; adapts and uses abilities to work well with others and to help achieve objectives.
• Communicating and working with others: Uses the most appropriate channel to share information with others both inside and outside Self Help Africa; adapts the message to meet the communication needs of the audience.
• Delivering results: Systematically develops plans towards achieving Self Help Africa’s objectives and delivers on commitments; uses appropriate techniques to help achieve agreed objectives.
• Planning and decision-making: Systematically develop plans towards achieving Self Help Africa’s objectives and delivers on commitments; makes clear, informed and timely decisions appropriate to role, in the interests of Self Help Africa and those we work with.

Only applications submitted via our website will be considered for this role.

Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

Self Help Africa strives to be an Equal Opportunities Employer.

Kentown Programme Project Lead

£29,000 - £34,000 DOE + benefits (including company car, 25 days annual leave, reward scheme and pension)

Lancaster and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing!

We are looking to appoint a Programme Project Lead who will be responsible for the day to day development and management of the Kentown Children’s Palliative Care Programme.

Reporting to the Director of Care and based at our Kentown Care Team office in Lancaster, you will work in partnership with health, education and social care professionals, specifically Together for Short Lives to lead the project and to raise awareness of the programme and of children’s palliative care.

You will take responsibility for delivering a high-quality family support service, managing the Kentown Family Support Team and will be a member of the Rainbow Trust Care Managers group, contributing to service development across the wider organisation and providing management and leadership to the team in relation to all safeguarding issues.

Having worked within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· An experience project manager – you recognise the importance of effective partnership working to successfully lead a project of scale and importance

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.

· Strong networking skills and confident use of MS Office - Educated to A-level (or equivalent) with a project management qualification.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Closing date: 31 August 2024

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

City & Hackney Carers Centre is a warm, welcoming and inclusive organisation which aims to improve the quality of life for unpaid carers. A cornerstone of our organisation is the provision of high-quality information and advice, enabling carers to understand their rights and entitlements.

We are seeking a Carers Support and Information Officer to provide carers with information on their rights, a friendly listening ear and the opportunity to meet other carers in similar situations through coffee mornings and online workshops. 

This post would suit someone who enjoys working with people, is a good listener and communicator and who is looking to develop their knowledge of carers rights, statutory services and welfare benefits. 

This post is client facing and will be based at our office in Dalston, Hackney which we share with 6 other local charities.

We seek a motivated, enthusiastic person who enjoys working with teams and with people generally and who is passionate about delivering the highest quality information to unpaid carers. A second language is desirable but not essential.

We are interviewing on a rolling basis as soon as suitable candidates apply, so please send in your CV and covering letter as soon as possible. 

Who we’re looking for

Job title

Early Years Coordinator
 

Reporting to

Creative Producer: Learning
 

The role

To drive the coordination and enable the practical delivery of The Spark’s early years programmes, organising the programmes efficiently and building strong stakeholder relationships.
 

Key responsibilities

Project coordination

• Coordination and delivery of The Spark Early Years programme, including the following projects - Small Wonders and Music Champions
• Plan and coordinate the delivery of projects within the timelines and budget agreed, including artist, partner and venue liaison and administration
• Support the Small Wonders lead artist in developing, recruiting to, and coordinating the parent champion element of our early years projects
• Work closely with partners (colleagues at children’s centres and libraries) to plan and agree activity schedules and dates for early years sessions in children’s centres, libraries and community venues
• Support the contracting of artists and sourcing of materials/resources for activities
• Support the planning and delivery of events (e.g. family fun days), including budgeting, scheduling, sourcing equipment and materials, delivery, and evaluation. This includes supporting the development and coordination of an early years symposium in 2025
• Coordinate and support the monitoring and evaluation of the project and support the Creative Producer in reporting.
   

Administration and communications

• Oversee the lead and support artists’ schedules
• Budget administration and monitoring
• Collate project materials for publication on various platforms (e.g. website or marketing materials) 
• Work with the wider Spark team to promote events via print and online media • Coordinate and administrate the systems for data collection, registration and permissions, with participants and partners, ensuring data collected is in line with funding requirements and GDPR regulations
• Ensure the project work operates within the context of delivering best practice around safeguarding, and that staff and volunteers work to the Spark Safeguarding Policy
• Represent The Spark at project partner or funders meetings as required.
   

General

• Work with the Creative Producer and partners to gather data and promote and celebrate learning from our projects
• Work with the Creative Producer to plan and risk assess activities (including ensuring all work adheres to best practice in terms of safeguarding)
• Attend relevant events, projects and meetings within and on behalf of The Spark Arts for Children
• Carry out the duties of the post with due regard to the organisation’s Equality and Diversity Policy and in line with core values, promoting equality, diversity, inclusion and access
• Ensure the project work operates within the context of delivering best practice in environmental responsibility in line with the organisation’s Environmental Policy
• Ensure your own health and safety and that of members of the public, staff, and contractors by complying with organisational health and safety
• Undertake training as required to ensure appropriate levels of skills and knowledge
• Other duties and responsibilities as may be reasonably required, commensurate with the overall remit of the post.
   

Person specification

The Spark is seeking to work with an individual that has the following knowledge and skills.
 

Essential

• At least two-years experience of working in with young children and families
• Experience of working with early years professionals in schools, children’s centres, libraries or nursery settings
• Experience and understanding of good practice in relation to child-led learning 
• Project and event coordination experience
• Budgeting skills and experience of monitoring budgets
• Experience of monitoring and evaluation, data collection, analysis and project reporting
• Strong communication and interpersonal skills with the ability to maintain good contacts and relationships
• Project communication and advocacy skills, e.g. collating data and testimony and development case studies
• Good organisational skills with a flexible approach to working patterns
• Ability to prioritise workload whilst dealing with conflicting demands
• Understanding and working knowledge of Safeguarding good practice.
   

Desirable

• An understanding of the role creativity plays within early childhood development
• Experience of working alongside artists in educational or community settings
• Experience of developing training for early years practitioners and/or artists.
   

Contract type

Fixed term to 30th September 2025.
 

Salary

£28,121 FTE plus contributory stakeholder pension, pro rata for part-time.
 

Hours

Full-time 37.5 hours per week (excluding an unpaid lunch hour) plus occasional evening and weekends.
 

Location

The role is based at the LCB Depot in Leicester and will require travel to a variety of children’s centres, libraries and community settings across the city. Hybrid working Is it expected that this role will be required in the office or at activity locations in Leicester for typically 30 hours and 7.5 hours available for home working, each week.
 

Start date

Immediate
 

Probation

One month
 

Pension

The Spark Arts for Children operates a contributory pension scheme provided by NEST.

This post is subject to a satisfactory enhanced DBS disclosure.
 

Questions

If you have any questions about this role please contact Hazel Townsend for an informal chat (contact details available in the attached job pack).

We will also be holding an online information session on: Tuesday 20th August 2024 6.00-6.45pm.

You can also come along and meet some of the team, at a Leicester City Council summer family event we will be taking part in, on Wednesday 21st August 2024 11-3pm at Victoria Park, Leicester.
 

How to apply

You can apply in a variety of formats and we encourage you to use the format you are most comfortable with. You’ll apply for the role using our online portal. When you arrive in the application portal you will be able to complete your personal details in the form, then choose to either:

• Answer the questions by typing or copying and pasting your answers from a word processor of your choice
• Upload a video file that answers the questions.
• Upload a voice recording that answers the questions.

If you want to submit a video or voice application you can use the additional guidance sheet which will guide you through the process.

When your application is ready, use the link on our website access the application portal.
 

The closing date for applications is 12.00 (midday) Monday 2nd September 2024.

Interviews will take place on Tuesday 17th September 2024 in person in Leicester.
 

We look forward to hearing from you.

A leading Multi-Academy Trust comprised of 11 primary and secondary schools in the East Midlands is seeking a minimum of 2 Senior Finance Business Partners for full-time, permanent roles.

With a salary of £55,000 per annum plus an excellent local government pension scheme, the roles will be largely onsite at the Trust’s Head Office in Kettering and onsite at the schools – either in Kettering, Corby or Wisbech.

The roles will involve producing management accounts and genuine strategic finance business partnering to a range of budget holders in schools – headteachers, senior leadership team members, catering and IT Managers etc. There may also be some budgeting and analysis at central Trust level in addition to working with the schools.

The role also involves costing and cost analysis, interpreting complex financial data, journal postings and assisting with year-end close.

Being a qualified accountant (CIMA, ACA, ACCA) is an essential criteria for these roles. Prior experience within a Multi-Academy Trust or from within the Education sector would be advantageous. Experience working with facilities, catering or IT budgets and departments would also be of interest – but not essential.

The roles are responsible for enhancing strategic financial analysis and insight to enable the understanding, of financial reporting on Trust performance to key stakeholders, including the Trust Executive Team, Heads of Professions and school leadership teams. The roles will ensure the efficient and effective allocation of resource, integrating finance and curriculum planning, allocating and managing finance in line with ESFA and academy handbook financial requirements.

The positions report to the Head of Finance Business Partnering and do not line manage anyone.

Duties will include:

-Develop excellent working relationships with key stakeholders across the Trust, ensuring KPIS, professional strategic financial advice and guidance is provided and applied effectively

-Ensure monthly reporting is accurate, fit for purpose and facilitates effective decision making at school and Trust level in conjunction with the requirements of the CFO and best practice

-Provide analysis and insight, linking financial reports to School and Trust strategies

-Provide ongoing higher-level support and guidance on financial matters to relevant stakeholders

-Support and advise budget holders on the development and submission of business cases as and when required, maximising the link and priority of good financial stewardship and front-line education delivery

-To undertake project- based work for specific projects and programmes

-Provide quality information as required for external bodies for example to the ESFA or the external auditors

-To undertake any other duties, commensurate with the level of the post, as may be required from time to time.

Candidate requirements:

-Fully-qualified CIMA / ACCA / ACA accountant essential

-Demonstrable experience in a similar Senior/Strategic Finance Business Partnering role – ideally dealing with multiple cost-centres and a diverse range of budget holders

-The ability to be hands-on and produce management accounts, journal entries etc

-Experience with costing / cost analysis

-Creative and pragmatic problem solver with the ability to interpret and present back on complex financial data

-The ability to work onsite at the Trust’s Head Office in Kettering on a Wednesday, and spend the rest of the week onsite at the allocated schools in Kettering, Corby or Wisbech (it may be possible to work from home 1 day per week)

-An interest in the Education sector is highly desirable

Closing date: Ongoing / ASAP

The roles represent a chance to join a fantastic Trust, in a busy-faced paced environment and to work alongside some high calibre finance professionals.

Please send your CV for further consideration.

Working 2 days per week in our London office.

Purpose of job:

The Process Improvement Analyst will join the Business Services team at an exciting time as we launch new projects to improve our ways of working across the organisation. This role will be instrumental in reviewing, improving and streamlining key operational and business processes across Comic Relief.

The successful candidate will work closely with a range of stakeholders across the organisation to identify inefficiencies, bottlenecks and areas for improvement in existing processes. This will include completing analysis of current processes and identifying opportunities for optimisation and improvement.

Once areas for improvement are identified, the successful candidate will work across the organisation to develop and implement new processes, procedures and tools that will help to improve the overall efficiency and effectiveness of the organisation.

This role would suit someone who can earn trust and respect from stakeholders, manage relationships, understand challenges across the organisation, come up with creative solutions and communicate information effectively.

Key responsibilities:

Organisational Change

• Work alongside the rest of the Business Services team to understand how different teams work, considering the people, processes, data and technology needs of each team, identifying areas of improvement and exploring solutions.
• Work with specific areas of the organisation to:
• Analyse and document current ‘As is’ business processes, workflows and procedures to identify areas for ‘To Be’ improvements
• Develop and implement optimised processes and procedures to enhance efficiency, productivity and stakeholder satisfaction.
• Design and execute process improvement initiatives aligned with Comic Relief’s strategic priorities.
• Monitor and evaluate the effectiveness of implemented process changes, measuring key performance indicators and making necessary adjustments for continuous improvement.

Ways of Working Projects

• Conduct a thorough analysis and mapping of chosen business and operational processes to identify obstacles, inefficiencies and opportunities for improvement.
• Develop and implement relevant processes and supporting tools to optimise the organisation’s internal operations.
• Collaborate with cross-functional teams to implement process changes.
• Communicate with stakeholders to ensure alignment on proposed changes. Monitor process improvements and evaluate the effectiveness of implemented process changes, gathering feedback and making necessary adjustments.
• Create process documentation and guidelines, including standard operating procedures and workflow diagrams.
• Provide training and support to team members on new processes and best practices
• Identify and lead on opportunities to optimise the use of internal tools and systems to best support teams across the organisation.

Person specification

Essential criteria

• Collaborative worker – able to work closely with leadership and other teams.
• Effective relationship builder with strong stakeholder management skills, including senior leaders.
• Curious and creative thinker – to create a learning organisation committed to continuous improvement and always striving to do things better.
• A desire to help and encourage continuous improvement to Comic Relief’s processes and ways of working.
• Familiarity with process mapping and modelling techniques.
• Strong analytical skills with the ability to collect, study and interpret information in a range of formats.
• Demonstrable communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.

Desirable criteria

• Previous Business Analyst or Process Analyst experience preferred.
• Ability to manage and perform multiple complex tasks on a daily basis.
• Relevant certification in business process management or a related field.
• Experience in project management and change management.
• Familiarity with visualisation tools such as MS Visio.

Perks and benefits:

• Flexible working hours
• Work from home option
• Life Insurance
• Wellness programs
• Employee Assistance Programme
• Enhanced maternity and paternity leave
• Paid emergency leave
• Sabbatical Opportunities
• Professional development
• Mentoring/coaching
• Paid volunteer days
• Payroll giving
• Salary sacrifice
• Team social events
• Extracurricular clubs
• Cycle to work scheme
• Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 29th Aug 2024 BST

Interviews will provisionally take place in our London Offices on the 9/9/2024

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

Role Purpose

The main purposes of the Head of Curriculum and Growth role are:

• Overseeing the design and maintenance of consistently high-quality workshops and resources (Tender’s curriculum) across all programmes, incorporating drama and the arts and appropriate subject matter expertise
• Developing a strategic plan for expanding Tender’s reach and impact, and working in collaboration with the Director of Services to execute expansion plans
• Overseeing the recruitment, training and ongoing development and management of Tender’s freelance workshop facilitators

Main Responsibilities and Duties

Curriculum and quality assurance

• Overseeing the development and introduction of all new content in Tender’s curriculum, working in collaboration with internal and external stakeholders to ensure secondary research, beneficiary need, subject matter expertise and beneficiary voice (in particular, youth voice) is appropriately incorporated and content is evidence-based
• Developing, reviewing, updating and implementing Tender’s quality assurance framework to ensure Tender’s curriculum remains of a consistently high quality
• Overseeing the regular review of existing curriculum to ensure content remains internally consistent across Tender, up to date and incorporates new information and best practice teaching methods
• Working in collaboration with the Research & Impact Manager, ensuring relevant primary and secondary research and learnings from Tender’s programmes are incorporated into Tender’s curriculum to maximise the impact of Tender’s programmes
• Championing excellence in the design and delivery of Tender’s curriculum across the organisation, including building strong relationships with other Heads of Departments and Programme Managers

Workshop leader oversight

• Working in collaboration with the Head of Schools & Youth Settings and Head of Adult Services, identifying gaps in workshop leader pools and overseeing the timely recruitment of a sufficient number of workshop leaders across all regions to deliver all planned projects
• Developing and implementing a consistent and robust workshop leader induction plan for all new facilitators
• Developing and implementing an ongoing training and development plan for workshop leaders to ensure consistently high quality and current standards of delivery to all beneficiary groups, and ensuring any gaps in existing skills and knowledge are addressed
• Working in collaboration with the Director of Services, Head of Schools and Youth Settings and Head of Adult Services, develop and implement processes to monitor workshop leader performance
• Overseeing the provision of wellbeing support for workshop leaders, including regular check-ins and gathering formal and informal feedback

Growth

• Researching and identifying potential geographic areas and target populations for expanding Tender’s reach and impact in a planned and targeted manner
• Working in collaboration with the Research & Impact Manager, assessing the need for, and potential impact of, Tender’s work in new geographic areas or with new target populations
• Working in collaboration with the Development team, identifying and developing new partnerships, collaborations and funding opportunities to ensure any growth can be properly resourced and sustained
• Developing and supporting the Director of Services to execute a strategic plan for expanding Tender’s work to new geographic regions and to new target populations in 2024-26

Administration

• Supporting the SLT in effective risk management by proactively and regularly identifying potential risks and recommending mitigating actions to the Director of Services
• Completing all mandatory training, and proactively seeking opportunities for ongoing professional development
• Following all Tender policies and procedures, including safeguarding, data protection and equal opportunities
• Working as a member of the Tender team and carrying out other duties that may be required to meet the needs of the organisation