Office assistant jobs in wood green, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
ABOUT US – THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.
OUR VALUES
- Awareness and personal responsibility.
- Diversity, equality, inclusion and anti-discrimination.
- Kindness and respect for each other and the space we cohabit.
- Collaboration and community: every person matters and so does the collective.
Ready to make a difference? Join us!
We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.
✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways
✔ deliver a diverse role with opportunities to grow as a professional
✔ join the Gestalt Centre, a beacon of excellence in the therapy world
✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives
✔ flexible working and hybrid with home working and convenient office location when you’re in the office.
ABOUT THE ROLE
FINANCE MANAGER JOB DESCRIPTION
Role Purpose
The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.
As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.You’d also be supported by the Finance Manager Assistant and the Bookkeeper.
Main Objectives
- Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations.
- Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
- Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
- Lead on enhancing procedural efficiencies and streamlining in finance operations.
- Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
- Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
- Work with and manage the Finance Manager Assistant and Bookkeeper.
MAIN RESPONSIBILITIES AND ACCOUNTABILITIES
The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.
Financial Planning
- Lead on financial planning, budgeting and forecasting.
- Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
- Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.
Financial Management
- Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
- Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
- Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.
- Prepare quarterly management accounts and reports for decision-making and planning.
- Advise on and manage investments and cashflow.
Governance: Policies, procedures and financial controls
- Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
- Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
- Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
- Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
- Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.
Accounting
- Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
- Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
- Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
- Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.
Payments and Payroll
- Manage effectively payroll, tax and pension submissions, banking and associated procedures.
- Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
- Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.
Contracts Management
- Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
- Prepare and issue employee contracts (working with the CEO/HR).
Support service delivery
- Calculate and prepare courses fees and other financial information for reviews and to support decision-making
- Liaise with students to offer and manage payment plans
- Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
- Support the integration of financial and operational systems.
People Management
- Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
- Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.
ABOUT YOU
PERSON SPECIFICATION
Qualifications and experience
- Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
- Minimum 3 years relevant financial management experience working with a charity/not for profit.
- Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
- Sound knowledge and experience of leading and managing the audit process.
- Thorough practical up-to-date understanding of management accounting principles and techniques.
- In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
- Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
- Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
- Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
- Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
- Good experience with organisational realities, challenges and opportunities in the charity sector.
- Experience of working well within a multidisciplinary team (desirable).
- Experience facilitating or leading change and growth (desirable).
Qualities
- Awareness of self and others alongside a learning and growth mindset
- Leadership and management with kindness, integrity and collaboration
- Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
- Proactive dynamic leadership and project management skills and ability to apply big picture thinking.
- Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills.
- Ability to be flexible and adaptable in a dynamic organisation.
- Ability to receive and provide feedback, learn and grow as a professional
- Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
- Ability to work under pressure and to tight deadlines.
- Passion and commitment to the Gestalt Centre values, work and direction
- Commitment to equality, diversity, inclusion and anti-discrimination.
- Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
- Competency using MS Office, email, online platforms and learning management systems
To apply, please ensure you submit your up-to-date CV along with a mandatory cover letter (no longer than 2 pages). Your cover letter should clearly outline how you meet the job requirements and person specification, and highlight the unique value you will bring to our team. We look forward to receiving your application!
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £51,000 - £56,000 per annum
Location: Harlow Essex, 2 days per week in the office, flexible working available. Easily commutable from London, with a free company minibus from Harlow Town station.
Hours: Open to conversations around flexible/compressed working, minimum 4 days working per week, 2 days per week in the office.
About the role
At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
This role is an exciting new opportunity to shape and deliver on Motability Foundation’s aims to become more insights led and to systematically involve disabled people in our decision making. You will support the Head of Insight and Evaluation in providing the organisation with insight drawn from existing research, primary research, business data and through user insight. The role will lead development of a user insight approach and clear mechanisms to involve disabled people in the Foundation’s decisions systematically. The role will establish a user insight research community (akin to a customer panel but broader in scope), which the organisation can draw from for user insight.
The role is also responsible for delivering a strategic research and insight plan for the organisation to inform operational and strategic decisions, including feeding into our strategy mid-term review. Others in the organisations will also carry out research and hence this function has a role in setting standards for quality research, a coordinating role in ensuring a cross-organisational understanding of ongoing research to avoid duplication, and to draw insights and disseminate these to relevant internal and external audiences.
What you’ll be doing
- Support the head of team by developing a strategic insight research plan.
- Lead the delivery of the insight research plan, including developing clear research briefs, working with external suppliers to deliver research and where appropriate deliver research in-house.
- Establish a user insight capability in line with good practice and mature this capability over time.
- In collaboration with key internal customers, establish a framework for when and how to engage with disabled people regarding decisions.
- Develop and set standards for good quality research and insight for the organisation, including ensuring disabled people can fully and equitably participate in research/user insight exercises.
- Ensure that planned research and insight generation by the insight function is completed to a high standard, aligned with good practice.
- Set up and lead a cross-organisational research forum and ensure this mechanism is effective in avoiding duplication and creating alignment.
- Lead development and implementation of a communications plan to ensure insight generated reaches the right internal and external audiences.
- Ensure a framework to monitor and evaluate the usefulness and impact of insight generated is in place.
- Ensure all research carried out by the function meets GDPR requirements.
- Line-manage and develop your line-report(s).
- Be ‘hands on’ as necessary, by leading and delivering research personally.
What will make you great in this role?
The insight capability is a new function in the organisation and as a result this role will lead on its development over time. This presents great opportunities and will require an individual who is comfortable with starting things anew, while delivering on insight requirements and shaping the function along the way.
Your experience
Must haves:
- Experience of delivering user insight and/or running customer/consumer panels and/or working with supporter panels.
- Ability to design and develop research programmes and have highly developed analytical skills.
- Highly developed ability to work collaboratively with other teams across the organisation.
- Exceptional written and oral influencing skills, including the judicious use of data and the compelling presentation of insights, through engaging reports, infographics, and dashboards.
- Relevant qualification in an analytical discipline such as social sciences, economics or evidence of significant relevant professional experience.
- Experience managing research projects or commissioning external consultants.
- Strong project management skills and the ability to balance multiple priorities.
- Line and/or team management experience.
We feel that experience of setting up and/or managing consumer, customer or supporter panels is relevant. However, please note that as a Foundation we do not fundraise and as such are not looking to develop a supporter panel.
Nice to haves
- Experience of disability inclusive research – this is essential to the role. However, we will ensure appropriate training for those who do not have these skills.
- Proficiency in qualitative and quantitative data analysis tools (e.g., MAXQDA, R) and data visualisation platforms (e.g., Power BI).
- Proven quantitative and qualitative research skills and familiarity with working with large datasets.
Reporting lines and relationships
Reports to: Head of Insight and Evaluation.
Key relationships: Heads and programme managers in Charitable Operations, Head of Communications team and relevant managers, Policy team colleagues and over time other teams across the organisation looking for (user) insight. Relationships with external agencies and suppliers.
Direct reports: Initially 1 direct report in the form of a Research Manager with plans for a further junior role to be added to the team in future years.
Extra Information
- The role is based In Harlow, Essex at Motability’s offices, easily commutable from London, 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station. We offer a shuttle bus from the Harlow Town train station to the office.
- We offer flexible and blended working within this role. The Insight and Evaluation team ordinarily works a minimum of two days a week from the office.
We are building a future where all disabled people have the transport options to make the journeys they choose.

Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, migration, trans rights, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.
We’re looking for a passionate and creative programme manager with TV experience to join our Climate team and lead the television strand of our Climate Stories That Work programme.
As programme manager, you’ll work closely with broadcasters, production companies, writers, and creatives to spark climate stories that resonate with audiences and inspire action.
You don’t need to be a climate expert. What matters most is that you understand how great TV gets made and that you're motivated to help translate climate and sustainability themes into narratives that people genuinely want to watch.
You’ll oversee the TV-focused work of the climate programme from concept to delivery. That includes shaping strategy, running story consultations, developing creative decks, facilitating workshops, and building partnerships that bring impact both on-screen and behind the scenes. You'll also play a key role in connecting climate issues with entertainment, working alongside campaigners, public figures, and cultural influencers to develop meaningful, relatable stories.
You’ll be supported by the senior programme manager, programme coordinator, and a network of consultants to ensure smooth delivery. You’ll also contribute your insights and experience to the executive team, helping guide the future direction of the programme.
At Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
OVERVIEW
Job Type: Fixed term contract (until 29 May 2026 with possibility of extension)
Working: Full time (35 hours per week, not including breaks)
We’re ideally looking for someone full-time, but we’re open to part-time or flexible options for the
right candidate.
Reporting to: Senior Programme Manager
Based at: Heard, The Green House, 244-254 Cambridge Heath Road, London, E2 9DA. Hybrid -- Staff are able to work from home for part of their week, and are required to be in the office for 2 days a week as we think it is important to stay connected as a team.
Salary: £36,720 pro rata
Staff benefits: 7.5% pension contribution and salary sacrifice scheme, 30 days holiday (pro-rata) plus bank
holidays, mentoring scheme, annual training budget, and hybrid working.
See job description for full details.
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for two full-time Paralegals to join us: one on a 12-month fixed-term contract supporting the Safeguarding with Third Parties Project, and the other in a permanent position, both roles working within our Legal team.
The Benefits
-
Salary of up to £35,000- £37,000 per annum, depending on experience
-
26 days' annual leave ) plus public holidays, increasing to 29 days after 3 years’ service
-
Pension scheme (3% employee contribution; up to 10% employer contribution)
-
Hybrid/agile working options
-
Private medical insurance and healthcare cash plan
-
Employee assistance programme and access to mental health first aiders
-
Learning and development opportunities
-
Cycle to work scheme
-
Offices in a beautiful location.
This is a fantastic opportunity for qualified paralegals with strong administrative skills and legal experience to join our high-profile charity managing some of London’s most treasured public spaces.
You’ll gain valuable exposure to a wide range of legal processes, projects and stakeholders, accelerating your experience within a nationally celebrated charity at the heart of public life.
All of this while surrounded by the natural beauty and historic charm of London’s Royal Parks – offering a truly inspiring, one-of-a-kind working environment.
So, if you want to build on your legal expertise in a role where your work has a real purpose and directly impacts the protection and enjoyment of our parks, read on and apply today!
The Roles
As a Paralegal, you will support our legal team and internal stakeholders to ensure legal documentation is prepared and maintained appropriately.
Specifically, you will assist in drafting contracts, liaising with third parties to gather information, providing updates, and advising on the use of appropriate contract templates.
Alongside this, you’ll support a variety of wider responsibilities, including proofreading and formatting documents, monitoring external spending, and helping to manage internal resources.
Additionally, you will:
- Support with redaction exercises under the Procurement Act 2023
- Draft non-standard agreements with Legal colleagues
- Help create and maintain a ‘Legal’ intranet page
- Book rooms and schedule meetings for Legal colleagues
About You
To be considered as a Paralegal, you will need:
- A Law degree, Graduate Diploma in Law or equivalent paralegal qualification
- Strong organisational and administrative experience, with great attention to detail
- Excellent time management skills and the ability to meet deadlines
- Strong written and verbal communication skills and stakeholder rapport
- The ability to collaborate effectively across teams and external organisations
Other organisations may call this role Legal Assistant, Legal Administrator, Junior Legal Executive, Legal Support Officer, Legal Contracts Officer, or Legal Co-ordinator.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you want to make an impact as a Paralegal, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Are you looking for the opportunity to work for a leading charity that makes a real difference to the lives of people experiencing homelessness?
This post is offered as a fixed term contract until 30 November 2025, or a secondment for internal applicants.
We are looking for a proactive Rent Services Partner to join the dynamic and friendly Rent Service Team, playing a key role in the organisation to support clients to rebuild their lives. This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and collect over £45 million in rent and service charge.
In the role of Rent Service Partner, you will:
- Deliver a high quality rent collection and arrears recovery service, supporting our clients by working towards minimising rent arrears and maximising client income.
- Complete accurate court applications and present cases to court.
- Oversee a busy and varied case load of rent arrears cases ensuring outcomes are achieved in a timely manner.
- Provide an accurate, sensitive and responsive rent account enquiry and information service.
- Work closely with key stakeholders, being the lead liaison with Local Authorities for a designated caseload.
You will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for someone with good problem solving skills and the ability to work as part of a team. If you can demonstrate the below, we encourage you to apply.
- Experience of working in a rent service, income collection or credit control team and overseeing a case load of rent arrears cases providing quality advice and support in a busy target driven role.
- Experience of presenting cases to court and knowledge of the court system and legal process relating to debt recovery.
- Excellent communication skills with the ability to build effective liaison with tenants, internal and external stakeholders.
- Proven ability of using relevant software packages (e.g. Pyramid Rent Accounting) and other IT applications and databases, such as Microsoft Office.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 29 April 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty.
Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.
Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued.
This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.
Who are we looking for?
We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships.
The ideal candidate will have:
-
Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising.
-
Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.
-
Strong planning and organisation skills, with the ability to handle multiple activities simultaneously.
-
Proven record of being results-driven and achieving agreed fundraising targets ad outcomes.
-
Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: 19 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
We are working with a prestigious heath charity. They are looking to recruit a HR Advisor. This is initially a 12-month fixed term contact position working 35 hours per week
They offer a flexible working approach with 3 days per week on site in their Sutton office with the remainder of the week working remotely.
£39,000 - £43,000 per annum
Role
You will be providing HR advice on operational services across the employee lifecycle, in line with HR policies and procedures.
Key Responsibilities
- To provide expert advice to line managers and staff on the application of policy and procedures and Employee Relations matters.
- To support line managers with a range of complex Employee Relations case management
- Look to develop, review and implement HR policies, procedures, guidance documents and templates while ensuring legal compliance and best practice.
- Provide information and give guidance on new and updated policies to line managers and staff
- To advise line managers on a range of change management issues, including non-renewal of fixed-term contract procedures, restructures, redeployment / redundancy procedures and TUPE transfers
- To assist the HR Business Partner with the delivery of HR related training, including managing your people series, probation and induction training,
- Liaise with the training team on any outcomes of ER cases
- To manage the performance of the Assistant HR Adviser and HR Administrator throughout the year via regular meetings and the annual appraisal process
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Programmes Coordinator
We are seeking a passionate and highly organised Programmes Coordinator to help deliver impactful, inclusive music education across our flagship London schools
Position: Programmes Coordinator
Salary: £27,846 + 5% pension contribution
Location: Hybrid – Remote & Office-based (Kennington, London SE11)
Hours: Full time, 35 hours per week (8am start during term-time)
Contract: Permanent
Closing Date: 5pm, Wednesday 7th May 2025
Interview Dates: Monday 12th or Tuesday 13th May (1st round), Friday 16th May (2nd round)
About the Role
As Programmes Coordinator you will be a vital member of the Programmes Team, supporting the smooth coordination of Schools and Teacher Training programmes. You’ll play a key part in ensuring the charity’s award-winning music education initiatives run efficiently and inclusively across their Flagship Schools and national training network.
Some Key Responsibilities Include:
• Coordinate schedules, lessons, events and exams across central London Flagship Schools.
• Manage communications via the Programmes inbox, responding to parents, teachers, and stakeholders.
• Administer resources, instruments, payments, bursaries, and teacher invoices.
• Support student transitions, assessments, and reports in partnership with programme leads.
• Organise concerts and major events including M-Fest and seasonal showcases.
• Coordinate logistics for national training initiatives like Musicians of Change (PGCEi), including scheduling, recruitment, venue booking, and graduation processes.
• Manage data and systems including a Virtual Learning Environment (VLE) and evaluation tools.
• Assist with financial tracking, freelancer contracting, and administrative support across all programme areas.
About You
You will need to be an efficient, proactive organiser who thrives in a collaborative environment. Have a keen eye for detail, a calm approach under pressure, and a passion for inclusive education or the arts.
Essential Skills & Experience:
• Excellent organisation, time management and multitasking abilities
• Confident communicator with strong interpersonal and written communication skills
• Experienced in coordinating timetables, meetings, and resources in busy teams
• Skilled in Microsoft Office and able to manage data securely and effectively
• Financial administration experience, including working with budgets and invoices
• A belief in equity, diversity and inclusion and a willingness to learn and grow
Desirable:
• Knowledge of music, education, or the non-profit/arts sector
• Experience using tools like Trello, Mailchimp, Jotform or similar
About the Organisation
The organisation is a bold and inclusive music education charity transforming lives through music. Working nationally to challenge inequity in music education, train the next generation of inclusive teachers, and inspire children through long-term musical learning. From their work in diverse London schools to the postgraduate teacher training programme, they’re building a more equitable future for music.
The charity are proud of the warm, inclusive culture and are committed to staff well-being, development and flexible working. The team is passionate, kind, and united by the belief that every child deserves access to high-quality music education.
Other roles you may have experience of could include:
Project Coordinator, Education Administrator, Music Administrator, Programme Officer, School Liaison Officer, Arts Project Assistant, Events Coordinator, Training Administrator etc.
Senior Housing & Welfare Advice Worker’s post
The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.
The Senior Housing & Welfare Advice Worker must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £33,775 to £41,359. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).
Those applying for this post should have:
Ability to manage a team
Housing & welfare advice experience
Experience of undertaking housing & welfare casework
Ability to prioritise and manage a busy caseload.
Experience of working with homeless & vulnerably housed people.
The closing date for applications for this post is Sunday 8th June 2025.
The client requests no contact from agencies or media sales.
Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Finance, Operations & Compliance, and support people to find a safe, affordable home.
We’re on the lookout for an experienced finance and operations professional, with the energy and drive to lead a team focused on excellent service delivery, continuous improvement and sustainable growth. This is your chance to take charge of a support services team with a real purpose—helping families build a better future through safe and affordable housing.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
Job Title: Director of Finance, Operations & Compliance
Department: Finance, Operations & Compliance
Reports to: National Director/CEO
Budget responsibility: Yes
Line management: Team of 6, with 3 direct reports (Head of People, Finance Manager, Finance Business Partner)
Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB. As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.
Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m.
Job Purpose
The Director of Finance, Operations & Compliance will be a key member of the Senior Leadership Team, working to ensure the impact, sustainability, diligence and productivity of the organisation, with a commitment to organisational transformation within the framework of a values-led approach to people and culture.
Taking a lead on all financial, support and compliance activities, the role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of their team to deliver high quality services and to thrive in their roles.
Key responsibilities include:
-
All aspects of financial strategy, planning and control.
-
Providing oversight of organisational priorities, productivity, performance, people & HR, risk and due diligence.
-
Support to fundraising and programmes.
-
Being an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
-
Co-creating ways of working to enable an adaptive, collaborative and high performing organisational team.
-
Leading and managing a team of 6, including 3 direct reports.
Key Accountabilities and Responsibilities:
Financial Strategy, Planning and Control:
-
Accountable for organisational financial strategy, working with senior staff and trustees to ensure multi-year planning, target setting and monitoring in line with Habitat GB’s strategic objectives.
-
Accountable for all aspects of financial management and control, including budgeting, reforecasting, treasury management, cashflow, management information, performance and statutory reporting.
-
Accountable for the development and continuous improvement of reporting frameworks, including leading regular reviews with Senior Leadership team and providing quantitative and qualitative reports for the Board including clear and accessible narrative analysis.
-
Provision of financial management and accounting services, management information, and statutory reporting.
-
Lead the organisation of quarterly Finance, Audit & Risk Committee meetings, in line with the Committee Terms of Reference and in consultation with the Treasurer, and National Director/CEO.
-
Responsible for the preparation and submission of annual statutory accounts in accordance with SORP and legal requirements and coordinating the external audit exercise and seeing the process through to Board approvals and filing with statutory bodies.
-
Lead a positive and collaborative relationship with HFHI Finance teams and ensure that Habitat GB meets its regular reporting requirements.
-
Lead Habitat GB’s relationship with relevant external partners, including auditors, bankers, insurers, pension providers, HMRC, Charity Commission and Companies House.
GB Homes Subsidiary Entity:
-
Working closely with the National Director/CEO on planning for the future wind-up of the entity, providing all financial management, reporting and compliance resources as required in the interim.
-
Working with the Director of Programme Delivery, provide financial resource and support to the management of the former GB Homes asset portfolio, developing appropriate reporting mechanisms that provide data which can be included into the combined budgeting and reporting of Habitat GB
-
Accountable for integration and ongoing provision of the operational requirements of the GB Homes subsidiary, including insurance, technology, and communications requirements.
Fundraising & Programmes support:
-
Work closely with the Directors of Fundraising & Partnerships, and of Impact & Influence to set ambitious and achievable targets across restricted and unrestricted fundraising, track performance, and ensure high quality forecasting, reporting and budget management.
-
Be responsible for the development and oversight of policies, protocols and systems required for restricted fund management which align with Habitat for Humanity International and external donor requirements.
-
Work collaboratively across Habitat GB to agree service delivery expectations and ensure the timely provision of relevant inputs from the Finance, Operations & Compliance team across partnership and programme cycles. For example, audit or financial reporting requirements from donors, up to date policies, review of proposal documents, grants and contract agreements.
-
Work closely with the Directors of Programme Delivery & Retail to ensure Habitat GB has the specialist knowledge and financial skills relevant to our diverse types of programmes, including a new and growing retail operation, as well as construction project delivery.
Risk Management and Compliance:
-
Lead on the development and maintenance of the organisational Risk Register, being responsible for the management and mitigation of financial, regulatory and operational risks and coordinating with others on the reporting and review of other risk areas.
-
Ensure Habitat GB is fully compliant and up to date with all its data protection and insurance requirements and has access to appropriate legal and other expert resources where necessary.
-
Be responsible for technology infrastructure, hardware and the management of outsourced support services.
People Policies and HR Administration:
-
Support the Head of People to deliver a high-quality People and HR service to the organisation and our partners, including efficient HR administration, pension and payroll, people management, safeguarding, strategy and leadership.
-
Working closely with the National Director and others, have overall responsibility for the provision of up to date, user-friendly and legally compliant policies and procedures which support an efficient and effective organisational culture and environment.
Leadership & Management:
-
Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners through the provisional of excellent functional and subject matter expertise.
-
Develop, lead and focus the Finance, Operations & Compliance team, its budget, activities and performance, to ensure the delivery against targets.
-
Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
-
Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and others and effectively monitor progress towards agreed targets.
-
Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
-
Support the National Director/CEO in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
-
As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
-
Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
-
Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
-
Deputise for the National Director when required and represent HFHGB in external meetings and forums.
Person profile:
-
Holder of a relevant professional or accounting qualification: e.g. ACCA or equivalent.
-
Expertise in charity sector compliance (FRS102) reporting requirements.
-
Expert knowledge of financial strategy, management and reporting, with experience relevant to funding and grants, retail, commercial or construction.
-
Proven track record of developing and leading complex financial strategies and supporting teams to deliver high quality functional inputs in an inclusive, collaborative environment.
-
Hands-on experience with relevant accounting systems and the ability to quickly learn new systems (Habitat GB uses SUN and SAGE systems).
-
Experience working in and leading teams responsible for operational and people related functions.
-
Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
-
Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
-
Understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
Skills and competencies:
-
You have excellent interpersonal skills and can communicate with impact across diverse audiences.
-
You are a strategic, analytical and details orientated thinker who can also appreciate the big picture, be pragmatic, collaborative and focus on increasing impact in line with Habitat GB’s mission.
-
You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
-
You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others.
-
You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
-
You are confident and able to work across different and competing priorities which require you to flex between hands on activities and strategic leadership.
-
You can demonstrate business planning acumen, decision-making, and problem-solving skills.
The role and responsibilities will be carried out in a way which reflects:
-
Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
-
A commitment to Habitat GB’s vision, mission, values and approach.
-
A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
----------------------------------------------------------------------------------------
If this role sounds like it could be a good match for you, please take a look at the Candidate Pack.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. The sucessfull candidate will be required to have a DBS check before starting the role.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (see website>vacancies for this email address).
Applications without both cover letter and C.V will not be considered.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Description
Location: London SE1
Contract: Permanent, full-time
Salary: £18k
Closing Date: 6th May 2025
Are you looking for an apprenticeship opportunity? We are national charity based in central London providing a range of services to the maritime sector. We are looking for someone to assist in the administration of all our services, from seafarer training courses to ship libraries. You will learn about this amazing industry and gain a broad range of skills working within our small team.
About the role
Responsibilities
- To support the Head of Seafarer Learning and Welfare in the effective administration and development of Marine Society training and mentoring programmes.
- To act as first line contact for all internal and external enquiries and to respond to these in a timely manner.
- To receive and process seafarer bursary applications and forward to the Head of Seafarer Learning and Welfare for assessment and approval.
- To accurately track and monitor beneficiaries of the Coming Ashore programme and to provide administrative support to programme mentors.
- To take minutes for team meetings and maintain records and files
- To work with the Digital Marketing Coordinator in the administration and promotion of all Marine Society services through social media and press publications
- To maintain the use of Google Classroom as a communication hub for programme users and bursary recipients and to track their progress and outcomes.
- To input data that will support the production of reports by the Head of Seafarer Learning and Welfare to funders and stakeholders as required.
- To assist the Apprenticeship Delivery Manager in all aspects of administering the apprentice and adult skills programmes.
Requirements
- Good general level of formal education (including English and mathematics GCSE Grade 4/C or above)
- Proficient user of Microsoft Office applications and virtual meetings software
- Good standard of written and spoken English
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Additional Information
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Navigators are the first point of contact into the Recovery and wellbeing pathway in the Recovery and Wellbeing Service.
Our Navigators signpost people to services within the borough that are tailored to their goals, needs and aspirations. Service users may be provided with information and advice or be signposted internally and/or externally. Follow up calls are made to service users to ensure signposted services have been accessed. The Navigators also support people who may need support in small steps towards connecting with resources and opportunities available.
If you are passionate about providing support to individuals and are dedicated to promoting mental health awareness, we would love to hear from you.
The client requests no contact from agencies or media sales.
We are seeking a driven and dedicated Lead Community Advice Worker to join our community advocacy and advice service centred on the community that gathers in Gillett Square in Dalston, Hackney. This is an opportunity to make a real impact on the lives of people facing complex challenges, including poverty, homelessness, poor mental and physical health, disability, and racism and discrimination.
About Side by Side
Our Side by Side service has developed through several years of outreach on Gillett Square in Dalston. Recognising that many in the community that gathers there face severe disadvantages on multiple levels yet rarely seek support, we set about getting to know people, listening to their stories, and slowly building trust whilst offering practical help, advice and support. Now, our community advice workers are considered part of the community themselves and without hesitation, people refer themselves and their friends, neighbours and families to us for support.
The Role
As our Lead Community Advice Worker, you will provide holistic advice, advocacy, and practical support to people connected to the marginalised and excluded Gillett Square community in Dalston. You will help them access essential services, navigate welfare benefits and housing issues, and challenge decisions they believe are unjust. You will also provide guidance and supervision to one Community Advice Worker. This role involves occasional outreach in Gillett Square and through home visits.
The role is offered on a part-time, 4 day week basis (0.8 FTE) with a salary of £36,050 pro rata per annum.
We are looking for someone with:
-
Experience in supporting people with complex lives who face multiple disadvantages and social exclusion.
-
A proven ability to build trust and positive relationships with individuals who may be distrustful of services.
-
A strong understanding of social justice and a commitment to working side by side with people in a way that empowers them to claim their rights.
-
Knowledge of welfare rights and housing regulations.
-
Excellent communication and advocacy skills.
-
An understanding of the effects of racial discrimination and the ability to work effectively with diverse communities.
-
Leadership skills and the ability to drive the service forward with service users’ needs at the forefront.
If you are passionate about social justice and meet the requirements, we encourage you to apply or get in touch to arrange an informal chat about the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports about 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
We have set ourselves ambitious targets to support thousands more children by 2029, and this role, with responsibility for managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve not only this target, but also to develop other innovative pilot programmes.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the role
Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Manager to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner and volunteer experience.
Reporting to our Head of Corporate Partnerships, and responsible for the line management of our Corporate Partnerships Officer, you’ll deliver on our annual volunteer and income targets and maintain our strong partner retention rate (target 87%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners
This is an opportunity for an experienced partnerships manager to take on a more senior role and demonstrate their sales acumen and creativity in a dynamic, flexible and agile charity.
Key Responsibilities
Partner Stewardship
-
Lead the account management of a selected portfolio of corporate partners, ensuring Chapter One achieves its annual retention and growth targets
-
In collaboration with the Head of Corporate Partnerships, devise effective schemes of delegation and partner allocation within the Corporate Partnerships Team
-
Focus, in all corporate partnership discussions, on maximising income
-
Identify opportunities to increase a partner’s support eg by identifying other regional/divisional opportunities or inclusion of Chapter One as a social value partner in public sector bids
-
Conduct regular partnership meetings, including mid and end of year reviews, proactively proposing tailored opportunities to retain and grow partner support
-
Lead on producing high quality written communications, reports, proposals and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and Fundraising team as needed
-
Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings
-
Proactively network to deepen and strengthen external relationships with Chapter One partners, identifying speaking opportunities for Chapter One where possible
-
Strategically use LinkedIn to identify, connect with, and actively engage key stakeholders within corporate partner organisations,
-
Attend conference and events to represent Chapter One and talk about its work to existing and potential new partners
-
Keep up to date with relevant business news and strategic shifts or developments at key partners and sectors, proactively seeking opportunities to broaden knowledge
-
Regularly analyse data in Microsoft Excel / Google Sheets, working with formulas, pivot tables and data analysis tools to aid decision-making and create dashboards.
-
Oversee and maintain all Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal platform databases
-
Ensure, in conjunction with the Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner
Line management
-
Line manage and develop the Corporate Partnerships Officer, ensuring adherence to all Chapter One’s HR Policies and Procedures
-
Be a source of advice and guidance for the Corporate Partnerships Officer as they manage their allocated partner relationships
-
Supervise the Corporate Partnerships Officer to lead volunteer recruitment meetings, including stepping in if necessary
-
Supervise the Corporate Partnerships Officer to manage new partner onboarding meetings, stepping in to lead them if required
Partner/volunteer onboarding and experience
-
Alongside the Head of Corporate Partnerships, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met
-
Develop proactive, supportive relationships with Volunteer Coordinators in partner organisations, providing high-quality data and information in a timely manner
-
Work closely with the Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth, time-efficient experience
-
Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets
-
Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.
Marketing and Communications
-
Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials
-
Create and provide content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles
-
Work closely with the Marketing and Communications team to develop ways to promote, showcase and celebrate partnerships and individual volunteers across our social media channels and other digital platforms
-
Encourage corporate partners to promote Chapter One through their own social media and channels
-
Support the organisation of online and in person partner and volunteer recognition events
We are looking for the following key skills, though you might be more experienced in some areas than others:
Account Management Skills:
-
Experience of managing Corporate Partnerships, or equivalent relationship-based roles in a fundraising, events, sales or marketing environment
-
Excellent interpersonal skills with the ability to build relationships with business professionals at all levels
-
Expert meeting facilitation skills
-
Strategic thinker, able to maximise income and growth opportunities
-
Understanding of CSR / ESG partner policies and social value trends
Communication Skills:
-
Able to eloquently express commitment to Chapter One’s mission and values
-
Outstanding presentation and storytelling skills, with the ability to excite and inspire an audience
-
An ability to create compelling, attractive written pitches, ensuring messaging and brand are consistent
-
Experience of engaging partners on social media (particularly LinkedIn)
-
Experience of representing organisations at events
Technical Skills:
-
Excellent proficiency in Microsoft Excel/Google Sheets (including formulas, pivot tables, dashboard creation)
-
CRM management (specifically Salesforce)
-
Experience of complex data analysis
You’ll be more successful in the role if you have:
-
Experience of working in the charity/non-profit sector
-
Line management experience
-
Experience of mentoring and developing staff
-
Experience of process oversight and improvement
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have grown over time, how much investment you secured and what you personally did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Are you a proactive and creative Marketeer with significant, demonstrable experience of drafting and delivering effective consumer marketing strategies for a visitor attraction or a high-profile organisation?
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692, is seeking a Marketing Manager to help raise public awareness and support for the organisation, including increasing footfall to our year-round site tours and events programme, to help meet its core objectives.
The successful candidate will have a strategic mindset and proven experience of managing impactful multi-channel campaigns for a respected national institution, ideally in the cultural, charity, military or public sectors. You'll be responsible for marketing a wide range of projects including the recently opened Soane Stable Yard, which is open to the public 7 days a week, working with our partners to promote the Chelsea Heritage Quarter, and further afield with the launch of our Veterans' Outreach programme.
We're looking for:
We are looking for a proactive and creative marketing professional with at least five years’ experience marketing key initiatives for a recognised public institution or national brand. You’ll be hands-on, and equally comfortable planning campaigns and creating content yourself, with an excellent editorial eye across our different channels and a strong understanding of what drives public engagement.
You must be:
- A proactive strategist and executor, who is experienced in marketing a wide range of projects including ideally events to the public.
- Skilled in creating compelling marketing content across our owned channels.
- Experience of delivering effective advertising campaigns including liaising with suppliers, designers, photographers etc.
- An experienced marketeer - and experience of working in a cultural, charity, military or public organisation would be particularly desirable.
How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.