Office Administrator Jobs
JOB PURPOSE
UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships.
Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website.
This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.
One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.
The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
Planning, coordination and growth
- Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.
- Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.
- Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.
- Adapt content from UNHCR’s head office and field communications to localise for UK audiences.
- Develop social media editorial plans to amplify campaigns, milestones and events.
- Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.
- Flag and navigate political sensitivities in line with UNHCR and charity policies.
- Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager.
- Update and maintain community management guidelines on a regular basis.
- Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.
- Other support for digital communications as required, such as helping cover website activities when colleagues are on leave.
Analytics, reporting and best practice
- Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026.
- Create and lead on a testing roadmap, leveraging new features across all social media channels.
- Keep up to date with social media content trends, news and tools to inform best practice and strategy.
- Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects.
- Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.
- Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.
- Experience of identifying and driving iterative improvements to digital channels through testing and analytics.
Essential Skills/Knowledge
- Proficient in using social media tools to evaluate performance and identify improvements.
- Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.
- Researching images and writing compelling copy for different audience profiles.
- The ability to prioritise multiple tasks, working proactively and sometimes under pressure.
- Good attention to detail, strong ability to proofread and pick up inconsistencies.
- Understanding of data protection principles.
- Excellent stakeholder and relationship management skills.
- Proficient in Microsoft Word, Excel and PowerPoint.
- An interest in global humanitarian affairs.
Desirable Skills/Experience
- Working in a not-for-profit or advocacy organisation.
- Experience with refugee issues or field work.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 9th December 2024
First stage interviews: Week commencing 9th December 2024
Second stage interviews: Week commencing 16th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
People & Culture Advisor
GENERAL FUNCTION:
The People and Culture Advisor will be instrumental in delivering efficient, timely and effective HR support and advice to employees, managers and leadership throughout the company. The role will be crucial in ensuring consistent and effective application of HR policies, procedures, and initiatives, thus having a positive contribution to a productive workplace.
General People & Culture Support:
· Acting as the primary point of contact for all IEU staff enquiries regarding policies, procedures, staff benefit, leave balances, and other general queries.
· Supporting implementation of key P&C projects and facilitating ongoing process improvements.
· Support employee engagement initiatives, including recurring surveys and engagement sessions.
· Recommending new approaches, processes and procedures to effect continual improvements in efficiency of the People & Culture department and services performed.
· Remaining abreast of changes to UK specific legislation and Employment Law and communicating relevant changes to UK based staff in a timely manner.
· Partnering with People & Culture Manager to deliver relevant training, ‘AMA’ sessions, and other initiatives as required.
· Coordinating P&C responses on behalf of IEU to internal and external audit requests.
· Supporting process and workflow development and data management within the Human Resources’ Information System as needed.
· Ensuring timely update of relevant databases, including group life cover, SMS Home Office system, and others
· Supporting, developing, and conducting staff trainings on People & Culture topics, policies, and processes
· Working closely with other members of the global People & Culture team to ensure the completion of standardized, efficient, streamlined People & Culture processes that supports a cohesive staff experience.
· Other duties as assigned by the People & Culture Manager
· In all duties, upholding Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
Employee Relations
· Providing first-level advice to employees, managers and leadership in line with UK employment law, best practice, internal policies and procedures and ACAS guidelines.
· Managing casework including, but not limited to: disciplinaries, grievances, absence reviews, flexible working requests, conflict resolution, redundancies, departmental changes, occupational health queries, performance improvement plans, etc.
· Producing and maintaining casework documentation, including Terms of Reference, minutes, notices, and follow-up correspondence.
· Escalating complex and/or unusual casework to People & Culture Manager.
· Providing coaching for managers on employee relations issues as requested.
· Ensuring all company policies remain up to date, periodically reviewing policies in order to implement relevant changes.
· Advising managers and leadership on the most appropriate casework steps, providing sound reasoning behind suggested options and clearly outlining potential risks.
· Maintain good working relations with all stakeholders, ensuring a discreet, diplomatic approach to Employee Relations issues as they arise.
· Maintaining excellent level of knowledge of current, recent and upcoming developments in UK employment law at a HR practitioner level.
· Managing all employee leave processes, including annual leave, sickness absence, maternity, paternity, adoption, TOIL, compassionate leave, etc.
· Escalating complex and/or unusual cases to People & Culture Manager
· Conducting exit interviews, identifying patterns and communicating to management in an aggregate form
· Producing periodic reports surrounding volume and nature of casework.
Payroll
· Processing timely updates of the payroll system records, including new joiners, leavers, student loan and salary sacrifice information and all variable changes.
· Ensuring all associated processes have been carried out in line with the supplier agreement and in good time.
· Serving as a liaison between the third-party payroll provider, P&C and Finance functions
· Producing all payroll related documentation including LoE changes, pay increases, maternity leave letters, deduction letters and other change letters as required.
· Generating a monthly pension report and timely uploading to the pension provider portal.
· Addressing all employee payroll and pay related enquiries.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
· Degree, preferably in Human Resources or a closely related field or minimum 5 years’ prior relevant experience.
· In possession of or working towards a CIPD Level 5 or higher
· Experience with Human Resources information systems
· Excellent communication and interpersonal skills, including written and verbal.
· Ability to independently manage casework in line with ACAS guidelines.
· Proven knowledge of UK employment law and best practice.
· Proven ability to handle confidential / sensitive information.
· Proven ability to successfully communicate and mediate with both management and staff.
· Ability to champion diversity, equity, and inclusion.
· Proven ability to successfully operate in multi-cultural environments.
Preferred:
· Fluency in a second language other than English, such as French or Arabic
· Experience of working in an International organization or NGO
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.
Vacancy Timeframe:
Deadline for applications: Wednesday, 11 December 2024
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Project Support Officer to join us on a part-time basis, working 21.6 hours per week, for a 16-month fixed term contract.
The Benefits
- Salary of £32,666 - £36,000 per annum pro rata, depending on experience
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a brilliant opportunity for an administration and project support professional to join our prestigious and impactful organisation.
You’ll have the chance to be part of transformative landscape projects, gaining practical experience as you support the delivery of innovative and high-profile initiatives that enhance London’s historic green spaces.
Alongside this, you’ll have plenty of scope to fulfil your commitments in other areas of your life as you work 21.6 hours per week.
So, if you want to join a collaborative team, develop your skills and contribute to preserving and enriching some of the most treasured landscapes in the world, then apply today.
The Role
As a Project Support Officer, you will provide support to a range of flagship projects, including the £3 million Diana Princess of Wales Memorial Playground refurbishment.
Supporting the Head of Landscape and project managers, you will assist with programme and project management tasks such as scheduling, minute-taking, and co-ordinating project meetings.
You will also manage procurement and tender processes, maintain financial records, process invoices and monitor project budgets.
Additionally, you will:
- Provide administrative and logistical support for events, workshops, and professional development activities
- Prepare reports and maintain project documentation to meet governance requirements
- Develop and update project schedules
- Act as a key contact for co-ordinating between work streams, consultants, and contractors
About You
To be considered as a Project Support Officer, you will need:
- Experience of providing administrative and project management support
- Excellent IT skills with experience of using Microsoft Project, Word and Excel
Other organisations may call this role Project Support Assistant, Project Co-ordinator, Project Officer, Administrator, Administration Officer, Project Administrator, or Project Administration Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are passionate about working in London’s iconic Royal Parks and interested in this unique opportunity as a Project Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.
Interviews for this role will be held on Monday 16th December, and we are aiming to reach out to successful candidates on Wednesday 11th December.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic individual who can develop, lead and grow our volunteer strategy, community engagement and marketing activity in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.
We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteer and community engagement team and lead and collaborate with our marketing and communication team to raise awareness and increase engagement to grow our vital work.
Main duties include:
¨ Be an effective manager, line managing our Volunteer, Community Outreach and Marketing and Communications teams.
¨ Working with various partner organisations, building relations while exploring possible funding/joint working/event opportunities, and supporting our Outreach Team to make sure they are best placed to have the biggest impact for the people we enable and empower.
¨ In collaboration with the Marketing and Communications team, oversee the production of high quality communications to raise awareness, increase engagement and grow support for our vital work.
¨ Organise and facilitate our Breaking Down Barriers Workshops three times a year.
¨ Lead on key projects around Communications, Volunteering and Engagement, including:
- Co-produce a strategic volunteering plan for the team aligned to our strategy
- Review and develop the charity policies for volunteering and ensure volunteers are up to date with our relevant policies, legislative requirements and our needs and requirements
- Co-produce a strategic communications plan for the team, aligned to our strategy
- Review all current communications and revise annual marketing plans to strengthen our presence in the community
¨ Working with colleagues in other teams and departments, develop a strategic Community Engagement plan aligned to our strategy
¨ Ability to work flexibly according to the business need which may include evening and weekends
Skills and Qualifications:
- Direct experience of line managing a team of staff
- Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
- Knowledge and understanding of volunteering best practice, strategy and policy
- Demonstrable experience of community engagement and building relationships with partner organisations
- Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
- Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
- Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
- Experience in MS Office and confident in using a database
- Understanding of data protection requirements and confidentiality
- Able to champion the role and contribution of volunteers
- Ability to engage and influence colleagues
Competencies Required:
1. Strategic and Operational Management
Understand the five year Strategic Plan and objectives and how it contributes to our mission. Think ahead and develop, lead and grow a busy programme of recruitment and encouragement of volunteers to meet the needs of the charity. Develop innovative approaches to recruitment and service delivery and make recommendations and suggestions to senior managers. Implement a communications plan to improve and increase our visibility and awareness.
2. Inspiration
Create new roles and tasks for volunteers working with colleagues across the charity. Increase the potential of the Outreach team as they build relationships across the county. Develop imaginative and effective ways to raise our profile and reach new audiences. Value and motivate volunteers to help them provide quality services and support for the charity.
3. Making Things Happen
Plan resources effectively and manage any crises effectively within laid down policies. Demonstrate a consultative and informed approach to problem solving, using patience and understanding. Liaise with charity colleagues and senior managers, and externally with other groups.
4. Record keeping
The people we support are often vulnerable so it is essential that all volunteers have an appropriate Disclosure and Barring clearance, and that our records of all other relevant paperwork such as driving licence details and insurance is kept up to date and properly recorded.
5. Managing Change
The post holder must be open to new ways of working, adapt well to change and be able to feed back the impact of changes to volunteers, their team and to senior managers.
6. Personal Impact
Make a positive impression on people as a consequence of your personal style, abilities and credibility. Act with integrity and strive to develop the competencies required to meet organisational objectives and to adapt to changing and sometimes uncertain needs and circumstances.
7. Focus on the people we support
Volunteer services are built around the needs of the people we support and the needs of the charity. The post holder must maintain good relations with people we support, seek their views on our services, and respond effectively to their comments to recommend improvements. Encourage volunteers to constantly reflect on service standards and how to deliver effectively. Ensure all marketing and communications reflects our charity and how we want to be positioned in the community.
8. Use of Information Technology
Must be familiar with MS Office programmes and other relevant IT and use it proactively and effectively to do the job.
Full time annual leave entitlement is 28 days per annum. Sensory Services by Sight for Surrey complies with auto enrolment, we match contributions up to 6%. using the Pensions Trust. We offer training opportunities suitable for each role. We pay for annual flu vaccinations and for an eye test every two years with a contribution towards work related glasses.
About us
Dementia Together Wirral is an established charity, currently in a period of rapid growth and strategic development and now have an exciting opportunity for a dynamic, forward thinking and experienced Operations Manager to join our team of paid staff and volunteers. The Steve Morgan Foundation has generously agreed to provide a grant towards the salary costs of this new fixed term post for 3 years.
Who we are looking for
We are seeking somebody who is a confident communicator, with strong analytical, IT and critical thinking skills, able to build and maintain relationships internally and externally, write accurate and concise reports and with excellent interpersonal and financial management skills. You will provide the 'link' between the paid staff and volunteers, and the Board of Trustees, and be comfortable as the public face of the charity when needed. Yes, we asking for a lot but in return we are offering a competitive salary, plus 3% pension contribution and the chance for you to join a friendly, supportive charity at a pivotal point in our development where your input can help shape our future direction.
This is a remote working position but will involve regular travel to meetings and locations where our user activities are held.
Please see the attached job description for full details.
If you think you have the skills, experience and the 'can do' attitude that we are looking for, send your CV and covering letter by the closing date of 28th November 2024.
The client requests no contact from agencies or media sales.
What makes Goldsmiths unique?
Goldsmiths, University of London is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the Department
The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths’ values of civic engagement, social inclusion and educational excellence.
The Alumni Relations and Regular Giving programme aims to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through donations or volunteering. Through our multi-channel regular giving campaigns, we seek donations via single gifts, monthly direct debits and legacy gifts.
About the Role
This role will work closely with the Head of Alumni Relations and Regular Giving to implement the individual giving and legacy fundraising programme that will increase funds raised to support education at Goldsmiths.
The postholder will responsible for the project management of and writing copy for individual giving and legacy fundraising campaigns, and donor stewardship communications, via email, web, social media, and/or direct mail.
About the Candidate
You will be able to demonstrate an entrepreneurial approach to identifying new opportunities and developing ideas. You will also be able to demonstrate the ability to project manage fundraising campaigns and build personal relationships with alumni donors. You will be skilled in writing engaging fundraising copy for email, web and print. Ideally you will have experience of individual giving and/or legacy fundraising from the Higher Education or Not for Profit sector. However transferrable skills from exceptional candidates looking to move into the Higher Education sector are also welcomed.
Benefits
We have generous benefits – an agile working environment, 28 days’ annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of well-being initiatives such as staff choir, running club and creative writing classes. Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Officer will form part of the Jigsaw4u Front of House team. They will be responsible for all HR administration, including staff training and staff wellbeing and communications. In addition they will lead on office maintenance issues, and support the delivery of operational projects.
Jigsaw4u is proud of its 26+ year history providing specialist wellbeing support services for children, young people and families across South West London.
The Operations Officer is a new role for the charity and will bring vital support to the Operational and HR functions of Jigsaw4u, to ensure smooth administration of these areas so staff are enabled to continue delivering services of the highest quality to our service users.
1. Purpose of job
Be responsible in the designated area for:
· Performing HR administration, and maintaining HR records
· Arranging DBS checks for staff and volunteers.
· Coordinating training, wellbeing activities and events for staff.
· Creating staff newsletters and other staff communications.
· Supporting the Director of Operations in delivery of operational projects.
· Overseeing office maintenance and Health & Safety.
· Forming part of the Jigsaw4u Front Office team.
2. Main duties
HR administration
· Maintain personnel records on HR platform
· Log staff absences
· Create and circulate adverts for vacancies
· Create and update Job Descriptions and Person Specification documents
· Support staff recruitment processes i.e. responding to job enquiries, managing CV database, arranging interviews
· Produce HR reports e.g. turnover, absences, annual leave
DBS checks for staff and volunteers
· Maintain database of DBS checks for staff and volunteers.
· Perform DBS checks for new members of staff and volunteers, and renewal checks for existing staff and volunteers
· Produce assurance letters for staff
Organise training, wellbeing activities and events for staff
· Research and arrange staff training as required, keeping within training budgets
· Maintain records of all staff training, including Child Protection training for staff and volunteers.
· Coordinate programme of staff wellbeing activities and events, ensuring value for money.
Other responsibilities
· Support the Director of Operations in delivery of operational projects.
· Creating staff newsletters and other staff communications.
· Lead on ensuring Jigsaw4u’s premises are a safe and appropriate office environment.
· Maintain records of Health & Safety checks and Fire Risk Assessments
· Resolve office maintenance issues, sourcing reliable and cost effective suppliers
· Undertake Emergency First Aid at Work training and act as nominated First Aider.
Front office
· Answer telephone, emails and enquiries.
· Work as a team with Front Office colleagues.
· Represent Jigsaw4u effectively to service users and visitors.
3. Generic responsibilities
· Manage personal resources and own professional development
· Ensure a continuous improvement approach is taken to all aspects of the role
· Work in a manner that promotes equality and values diversity
· Promote a health and safety culture within the workplace
· Follow the Jigsaw4u Safeguarding Policy at all times and respond to safeguarding concerns to a high standard
· All information must be maintained in accordance with the Jigsaw4u Data
Protection Policy and GDPR
· Undertake other activities as required
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join the Cornwall Community Foundation as Philanthropy Director, based in Cornwall and able to attend the CCF office in Bodmin weekly.
Salary: £39,000-£43,000 FTE depending on experience
At the Cornwall Community Foundation, we want Cornwall and the Isles of Scilly to be a great place to live for everyone. Our mission is to raise sustainable funds from individuals and businesses and distribute them to community and grassroots non-profit organisations who are changing people’s lives across the county.
This is a rare opportunity to join our team in an interim capacity as Philanthropy Director where you will be responsible for managing and developing relationships with our long-term supporters.
If you have a strong major donor fundraising background we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall.
To apply for this post please read the application pack on our website.
Closing date Thursday 5th December 2024.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Filming and Events Manager to join us on a full-time, permanent basis.
The Benefits
- Salary of £34,000 - £39,187 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an exciting opportunity for an passionate individual with knowledge of filming best practices and trends to join our vibrant organisation and bring London’s most iconic parks to life on screen!
Working with us means you’ll be right in the heart of the action, collaborating with film crews, event organisers, and our brilliant park teams to deliver unforgettable experiences.
What’s more, you’ll have the freedom to use your passion for the arts to build exciting partnerships and craft moments that bring The Royal Parks’ stunning scenery to the world.
So, if you want to play a pivotal role in balancing commercial success with conservation, ensuring that our parks continue to be magical places for everyone to enjoy, then apply today!
The Role
As our Filming and Events Manager, you will manage filming and photography activities across our parks and green spaces.
Overseeing the filming office, you will handle inquiries, contracts and permits, whilst managing logistics and liaising with production teams and local stakeholders to ensure compliance with park regulations.
Ensuring high standards and effective project co-ordination, you will draft legal agreements, oversee unit base applications and, when needed, manage events to maintain a balanced use of park spaces.
Additionally, you will:
- Collaborate with the Communications, Marketing, and Engagement team to attract new filming opportunities
- Recommend and monitor fee structures, track revenue and support the Head of Events & Filming in achieving income targets
- Assess applications for health and safety
- Liaise with relevant authorities to ensure safe, organised filming activities
About You
To be considered as a Filming and Events Manager, you will need:
- Working knowledge of filming best practices and trends
- The ability to identify the complexities of holding filming shoots in The Royal Parks and consequently ensure standards are upheld during shoots
- Strong commercial acumen
- Effective communication, mediation and stakeholder engagement skills
- Excellent attention to detail and organisational skills
Due to the nature of the role, there will be some weekend and evening work required.
Other organisations may call this role Senior Film and Events Co-ordinator, Location and Events Manager, Events and Location Manager, Senior Events and Filming Co-ordinator, Parks Events Manager, or Location Management Lead.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Filming and Events Manager, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
It's a really exciting time to join Marie Curie as we expand the capacity of the social media team and have a refreshed brand and social strategy. We have a highly ambitious and creative team ready to rise to all the opportunities and challenges Social Media in 2024 brings.
We are looking for a motivated individual with a passion for social media and a creative eye to join our team! It's an opportunity for someone at the beginning of their career to work with a highly motivated and passionate social media team at a National charity.
You will be responsible for:
- Social Media Customer Service.
- Support Hospice Social Media managers across the UK.
- Support National Social media team with content creation, campaign planning, influencer management and evaluation.
- Facebook Donate: support Facebook fundraisers with excellent customer service and manage the data administration.
- Work closely with stakeholders across the organisation, at a national and regional level, to build awareness, capabilities and competencies for the delivery of a fully integrated social strategy.
Key Criteria:
- Passionate about the charity sector.
- A strong team player.
- An advocate for all things digital, viewed though a technology lense.
- Excellent communication skills - confident in dealing with people at all levels, demonstrating professionalism and diplomacy.
- Ability to work on own initiative.
- Demonstrable experience of developing and maintaining relationships.
Application & Interview Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: 8th December 2024. We encourage early applications as we will be conducting screenings in advance of the deadline.
Salary: £25,600-£28,444 per annum pro rata
Contract: Permanent, part time 14 hours per week
Based: This role is predominantly home-based and can be based anywhere within the UK. You will be expected to travel to our sites across the UK occasionally. For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan offices in Embassy Gardens (1 day per week in office).
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Job Title: Volunteer Support Officer
Contract: Full time, permanent
Salary: £30,00-£32,000 (depending on experience)
Reports to: Head of Membership Services
Place of Work: BSH Headquarters, 100 White Lion Street, London, N1 9PF. (Hybrid working)
Founded in 1960, The British Society for Haematology is a registered charity and professional membership body. The object of the Society is to advance the practice and study of haematology and to facilitate contact between persons interested in haematology. The Society has over 3000 members consisting of doctors, scientists, nurses and allied health professionals specialising in the field of haematology. The Society has the British Journal of Haematology as its official journal and supports the haematology community through its educational resources, events, grants and guidelines as well as advocating for the profession.
The Role
The Volunteering Support Officer is a new role and will work as part of a small friendly team. They will be the lead administrator for the Early Careers Forum and the Global Haematology Special Interest Group (SIG). The post holder will work with volunteers to arrange and minute meetings and prepare agendas and papers for distribution. They will be responsible for SIG webpages and co-ordinating ebulletins to keep members up to date with SIG activities.
The post holder will recruit volunteers for committees and Special Interest Groups (SIGs) following our governance rules. You will act as the main point of contact for volunteering queries and ensure volunteers’ records and SIG membership are up to date using subscriber database.
The successful candidate will be an excellent communicator, both verbally and written. You will have the ability to work on your own initiative and prioritise workload. You will have experience of organising and minuting meetings, updating website pages, using a database and GDPR experience and awareness.
Please note, although this role is hybrid you will be required to be office based as and when the business requires. You will also have to occasionally travel and stay away from home to support volunteers’ meetings including at our ASM which includes weekend working.
To Apply
To apply, please submit an up-to-date CV and covering letter outlining your suitability for the role according to the job description and person specification.
Closing Date: 12pm on 2nd December 2024
Interview dates: W/C 9th December 2024
No agencies please.
The British Society for Haematology is committed to equal opportunities and values diversity in its workforce.
REF-217 880
Who we are
Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.
Role Description
Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.
Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.
What you’ll deliver:
Membership
· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.
· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.
· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.
· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.
· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.
· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.
· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.
Corporate Partnerships
· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.
· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).
· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.
· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.
Regenerative Tourism
· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.
· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.
· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.
General
· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.
· Support for GCT events such as our annual Galapagos Day.
· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.
· To support other team members as required at busy times.
About You: Person Specification
Who we are looking for:
· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.
· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.
· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.
· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.
· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate
Work Experience & Skills Required:
o Experience delivering six figure annual income targets.
o A demonstrable track record in membership management and/or corporate fundraising.
o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.
o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.
o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.
o Excellent written and verbal communications skills, experience in best practice customer service.
o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).
o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.
Desirable:
o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.
o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.
o Spanish language ability is an advantage but not critical to this role.
o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.
Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).
Hours of work: 35 hours (5 days) per week.
Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays
Reports to: CEO
Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management
Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos
The client requests no contact from agencies or media sales.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
Our Events team is looking for someone who’s hard-working, diligent and enthusiastic to become the new Events Co-ordinator at The King’s Trust!
You will support the team across a range of exciting and diverse events which will raise funds to help young people across the UK. Your role will be essential to ensuring the success of these events as you will provide high quality administrative support across the team; dealing with the financial aspects of events, stewarding supporters and managing inboxes. You will have experience working in a events, customer services role, or equivalent.
This role is perfect for you if you enjoy working in a fun, fast-paced environment, supporting across multiple projects and can effectively multi-task, prioritise and have excellent interpersonal skills.
Why we need this role:
Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training.
Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.
The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law.
We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.
Perks for working at The Trust:
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
- Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
- Interest free season ticket loans
- Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- In-house learning platform! Develop your skills for your career and your role
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- Generous life assurance cover (4 x annual salary)
Here at The King's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Oxford is seeking a Benefits Adviser to join our supportive team. This role is intended to address the needs of our local residents, particularly those who may struggle to access advice through online, telephone, or email channels.
- Holiday: 28 days per annum pro-rata and bank holidays pro-rata
- Pension: 5% employer pension contribution.
- Location: Our offices at Wesley Memorial Hall in central Oxford, outreach locations and remote.
- Responsible to: Projects & New Projects Manager.
- Closing date for applications: 2nd December 2024 at 9am. We may close applications early if a suitable candidate is found, so please apply promptly.
Key responsibilities:
This role is designed to meet the benefits advice needs of Oxford residents. The post holder will provide benefits advice including benefit checks, benefits applications, mandatory reconsiderations and appeals. Advice will be given by telephone/email, by appointment in person at our office, and to drop in clients at outreaches. A fully remote position may be considered for the right candidate.
We're looking for:
- Experience in benefits advice work, preferably with CA or similar agencies
- Sensitivity in working with a diverse range of clients
- Methodical and independent approach to work and case recording
- Excellent communication skills and empathy
Why join us?
As a Benefits Adviser, your work will directly impact the lives of our clients, helping them navigate challenging situations and find the solutions they need. Our staff get 28 days holiday per annum pro-rata, plus pro-rata bank holiday allowance, access to our Employee Assistance program, and a 5% employer pension contribution. You will get to work with our friendly and dynamic team, all committed to making a positive change in our community.
Apply now
If you are dedicated to making a positive difference, we would love to hear from you. We may close applications early if a suitable candidate is found, so apply now!
Service Delivery Campaign Co-ordinator - 18-month Fixed Term Contract
Location: Oxfordshire
Salary: £30,000
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract
Background
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen in our Service Delivery Team for a Campaign Co-ordinator who will be responsible for the administration and development of RABI’s grant campaigns.
Key Purpose:
Contribute to the implementation and administration of RABI’s grant campaigns leading to a significant positive impact on the delivery of these services.
Key Responsibilities:
- Process grant requests and ensure timely and accurate payments.
- Maintain accurate records and produce management information as required.
- Liaise with partners to ensure a seamless delivery of services.
- Support the Senior Service Delivery Co-ordinator in the development of systems for individual campaigns.
- Provide cross functional support across RABI departments during campaigns.
- In the absence of other co-ordinators, support the wider administrative duties of the Service Delivery Team.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Person Specification:
Essential
- Highly organised and efficient, with the ability to multitask and prioritise effectively.
- Exceptional attention to detail.
- A proactive problem solver.
- Excellent communication and collaboration skills, capable of naturing strong working relationship.
- Proficient in Microsoft Office (Excel, Word, Teams).
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
Desirable
- Experience of working in a grant making organisation.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-217996