North East Jobs

HR Services Manager – Maternity Cover

Salary: Band 7 £46,104 - £58,724 per annum inclusive

Contract Type: Fixed Term until June 2026

Hours of work: 37.5 per week – Hybrid, 3 days in the office

About the job role

We have an exciting opportunity for a HR Services Manager in our Human Resources team at St Joseph’s Hospice.

We are looking for someone who has experience in HR Management and working in either an NHS or charity environment. The HR department is a small dynamic and close-knit team focused on continuous improvement. This year will be an exciting year of innovation and transformation, which will see new processes and practices implemented to respond to the changing needs of the Hospice. The HR Services Manager leads a team of 4 and will be responsible for all HR Operational Matters. Previous NHS or Hospice experience would be an advantage.

You will oversee and manage the work of the HR team, carry a full HR generalist case load including supporting the medical team, understand payroll and be able to ensure rigour is applied to all Payroll and HR activities. You will be up to date with UK employment law and lead HR Workshops for Managers. You will own projects such as Gender Pay Gap Reporting, and work closely with the HR Director to deliver the stretch targets for the team as we move into a new strategic cycle.

About you

You will need:

• Effective communication and interpersonal skills
• A forensic eye for detail
• Extraordinary organisation skills
• Understanding of the HR Business Partner philosophy

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the Apply button.

Closing date: 30 March 2025

Interviews: 10 April & 11 April 2025

This is an exciting opportunity to join and lead a dynamic and successful NHS charity which makes a difference to the lives of patients and staff at our hospitals every day.  As Head of Charity you will be at the forefront of our fundraising efforts, driving campaigns, appeals and activities, as well as ensuring that we demonstrate the benefits of fundraising to NHS patients and staff.

At the Royal Devon Hospitals Charity, we are dedicated to enhancing the lives of NHS patients and staff through impactful fundraising and community engagement. Our charity shops, vibrant community events, and strong local support are just the beginning. Your responsibilities will include:

•  Leading fundraising campaigns - launch and manage compelling appeals, including our current Super Theatre appeal, that inspire and engage donors.

•  Organizing memorable events - create and oversee events that bring people together to have fun, foster a sense of community and raise money for causes, close to people’s hearts.

•  Building community awareness - ensure that our community understands the Charity’s mission, what it is here to do and how to get involved.

•  Acting as an ambassador – act as an ambassador for the Charity with potential donors, grant organisations, public, patients and staff.

•  Strategic planning - think strategically to align the Charity’s resources with the priorities of the NHS Trust, supporting Trustees in making long- term and effective investment decisions.

The team covers Northern Devon and Exeter and Eastern Devon, offering a diverse and supportive environment where you work will directly benefit patients and staff, improving their experiences and outcomes.

Working Pattern: 37.5 hours across Monday to Friday

Interview Date: Week commencing 12th May 2025

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Prison Facilitator - HMP Portland

Location: HMP Portland
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Job Type: Part time
Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Portland. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.
‍Interviews are planned for: 15th April 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-220445

Prison Facilitator - The Mount

Location: HMP The Mount
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

‍Interviews are planned for: 25th April 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-220497

Job Title: Head of Brand Marketing, Communications and Digital

Reporting To: Director of Income Generation and Marketing

Salary: £55,000 to £65,000 

Contract Type: Full-time, Permanent.

Location: Across Felix’s sites in London (Deptford, Enfield, Poplar, Park Royal, Western International Market, Greenford) with hybrid working available and office space at Canary Wharf.

About The Felix Project

The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste.

In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living. 

Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory.

Overview of role:

We are seeking a Head of Brand Marketing, Communications, and Digital to support The Felix Project’s growth plans. You will both lead business-as-usual (BAU) delivery and drive strategic development and direction setting – including leading on new strategy, evaluation of current brand, marketing and communications toolkit and strategies. You will devise and deliver operational plans with key milestones, supported by budget and resource and organisational strategy.

You will lead a team of PR, internal communications, brand, campaign and digital experts to grow awareness and support for The Felix Project, making a motivating case for support that prompts action from potential individual donors, event participants, institutional funders, food suppliers, policy makers and volunteers.

In this role, you will:

• Lead a new team to deliver against a marketing & communications strategy and deliver new strategies and plans for years ahead.
• Own departmental business plans and budget for delivery of all brand, marketing and communications-led activity for The Felix Project, including digital strategy.
• Work with agency support (often pro bono) to deliver marketing, communication, and digital plans.
• Use media partnerships and celebrity endorsements to enhance the organisation's visibility.
• Lead on thought leadership for the organisation, including working with senior leadership on opinion pieces
• Oversee integrated campaigning and communications through the whole suite of media channels.
• Deliver an agency-style service to a broad range of in-house customers from volunteering to supply to fundraising to operations to community.
• Lead crisis communications for the organisation

Duties and Accountabilities

Leadership

• Champion the organisation’s strategy and values
• Collaborate with key internal and external stakeholders to build brand awareness and impact.
• Represent the organisation at industry and Felix Project events.
• Be a member of the Income Generation and Marketing Senior Management Team, supporting cross team (and key stakeholder) management.

Strategy and Action Planning

• Lead the delivery of strategic brand marketing, communication, and digital plans.
• Define brand and comms strategy to maximise fundraising income potential.
• Contribute to SLT business planning, influencing Brand Marketing, Communication, and Digital investment.
• Be accountable for yearly Brand Marketing, Communications, and Digital Plans and targets, supported by detailed budget projections.

Relationship Management

• Collaborate with key stakeholders to establish annual marketing, communication and digital plans and identify need across the organisation.
• Manage partnerships with creative, branding, reputation management and other communications related agencies.
• Oversee media partnerships and secure commitment from celebrities and influencers.

Growing and Supporting a High Performing Team

• Nurture a talented team to achieve their best, ensuring their satisfaction and development.
• Recommend resource planning and investment, as well as efficient management of workflow across the team
• Collaborate with staff to agree on objectives/KPIs and personal development plans (PDRs).

Person Specification

• Ability to thrive in a fast-moving, ambitious environment.
• Experienced in evolving brand, communication, and digital strategies.
• Passionate about using data to inform business planning.
• Excellent communicator and collaborative worker, capable of leading your team and uniting stakeholders around shared goals.
• Understand the importance of a unified approach across internal and external communications.
• Energised by the potential of The Felix Project brand and able to channel this into effective approaches.
• Respected by internal and external stakeholders, including Trustees, media partners, celebrities, influencers, and charitable alliances.
• Experienced with high-performing fundraising teams with a can-do, one-team attitude.
• Motivated and enthusiastic about our work.
• Results-focused with a problem-solving approach to challenges.​​​

Committed to organisational values of The Felix Project:

• We will solve it differently: we succeed by thinking outside the box, being solutions driven and trying new things.
• We make it happen: we set the standard in what we do, with the commitment to getting things done.
• We do it together: we pull together as one, recognising the power of diverse experiences, skills and perspectives.
• We do it with heart: We are driven by our care for each other, the environment and the communities we serve.

Essential Criteria

• Extensive marketing, communication, and digital experience.
• Have strong experience developing integrated and audience-led multi-channel communications and campaign strategies.
• Developing effective branding and messaging that motivates key audiences.
• Appreciation of charity and the challenges of creating cut through to drive income.
• Building and leading high-performing teams.
• Managing reputational risk and crisis communications.
• Excellent writing, communication, and influencing skills, including influencing senior stakeholders.
• Business planning and auditing current strategies, recommending strategic refreshes with supporting budgets and milestones
• Experienced in internal/external communications planning
• Experienced leader with an expert understanding of the media landscape.

Desirable Criteria

• Passionate about food waste and the environment.
• The Felix Project has just created a policy unit. Advantageous to have experience of advocacy.

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team.  This role requires working across the various Felix’s London depots as well as frequent external engagement. The salary is £55,000 to £65,000 per annum, 25 days annual leave + bank holidays.

Application procedure

Please apply via this recruitment portal. Please upload your CV a supporting statement is required for your application to concidered for the role (and please make sure that they’re both uploaded before submitting your application). 

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. is uploaded correctly.

Recruitment timeline

Applications close: 31/03/2025

We may assess candidates and arrange interviews as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

We may close the advertisement and no longer accept applicants at an earlier date.  

Due to the large number of applicants, if you do not hear from us within four weeks of the closing date, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback

EDIB

The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce.  We understand that certain groups (for example disabled people, women, and people from ethnic minorities) are less likely to apply to roles where they do not meet all of the criteria. For this reason, we actively encourage people to apply if they think they can do the role, even if they do not meet all of the requirements. We are also keen to encourage applications from those with identities that are currently underrepresented within the charity sector.

Our Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club.

The Felix Project can only employ applicants who currently have the right to work in the UK.

About Outward

Outward is celebrating 50 years of providing high-quality support and care services, supported housing, respite breaks, and community support services to people with learning disabilities, autism, or other support needs due to age, circumstance, or disability to vulnerable people in London, predominantly across North and East London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

Our vision is that every person should have the opportunity to be valued, active participants in their communities; living the life they choose and breaking down barriers they face by support which engages, enables, and empowers people towards further independence.

As we strive to provide innovative, person-centred care and excel in the delivery of high-quality, sustainable support services, we’re seeking a talented Service Improvement Manager, Care & Support on a permanent contract to join the Care and Support department, conducting audits, leading on organisational improvement projects, and directly managing services in crises when required, championing best practice and service excellence.

About the Role

Are you experienced and knowledgeable about working with adults with a learning disability/autism and complex needs or Positive Behaviour Support needs? Are you an enthusiastic, motivated, and committed manager able to multitask, line manage, and work under pressure?

This is an exciting opportunity to utilise your skills to support the Care and Support Operational Excellence and Practice Development Lead in ensuring Service Improvement across Outward by embedding high standards in the running of the services. This hybrid role requires you to directly manage and improve frontline services in need for short periods, floating operationally across a range of services delivering workshops and centrally leading on audits as directed.

You will be working closely with other Central team Outward employees, Outward- Care and Support Senior Management team, as well as family carers, professionals, and various Local Authorities-wide services to ensure Outward’s People We Support have an enjoyable and meaningful life whilst living in our services.

Job Description

• Conduct a busy schedule of Quality audits and improvement reviews and support visits across care and support services
• Assist in tendering for and setting up new business
• Support services to maintain Good or achieve Outstanding ratings with CQC
• Support and assist services that are underperforming (actively participate in performance analysis, collaborate with Operational Excellence Lead to develop Service Improvement Action Plans, monitor and measure implementation success)
• Analyse inspection reports, produce thematic reports, share lessons learned, and implement and embed changes throughout services
• Review and update organisational policies and procedures
• Deliver in-house training and workshops to frontline staff as required
• Uphold the rights of people we support to be involved at all levels of decision-making
• Provide line management and conduct timely supervision, probations, inductions, or appraisals for staff as directed by the area manager
• Effectively manage employment relations cases, including investigations and chairing hearings and appeals as required
• Take on project work for the care and support department as required
• Take part in internal investigations, fact-finding, and disciplinary hearings
• Treat customers with dignity and respect at all times, prioritising their needs in decision-making
• Take personal responsibility for safety at all times

This job description is not exhaustive and other duties may be assigned as directed by your line manager within the role’s scope.

Requirements

Essential:

· Strong understanding of the Care & Support sector, supported by professional qualifications or equivalent experience

· Demonstrable experience managing high-quality services for vulnerable people

· Proven ability to lead successful change management programmes in a care environment

· Track record of engaging and working collaboratively with external stakeholders, including commissioners and regulators

· Knowledge and understanding of Positive Behaviour Support (PBS)

· Strong knowledge of care regulations, funding mechanisms, and legal frameworks

· Excellent communication and interpersonal skills, including report writing

· IT literate, with proficiency in Microsoft Office applications

· Ability to monitor and improve quality and performance across services

· Strategic thinker with the ability to respond effectively to risks and challenges

· Proactive and collaborative approach, with strong problem-solving skills

· Commitment to Outward’s values of engaging, enabling, and empowering people

Other Requirements

· Willingness to work out of hours, including evenings and weekends

· Ability to travel across multiple sites within a broad geographical area

Desirable:

• Extensive experience managing budgets and financial performance
• Experience in co-production, involving people supported and their families in designing and delivering services
• Knowledge and experience in delivering environmental sustainability
• Knowledge of trends and innovations in the care sector, including digital transformation initiatives
• A sharp commercial focus with the ability to balance financial sustainability and quality care
• Enthusiastic about assistive technology and driven to implement relevant aids and platforms
• Passionate about personalised home environments, functional spaces, and high standards of accommodation for the people we support
• Familiarity with assistive technologies and their application in care delivery
• Knowledge of change management principles and strategies for embedding digital culture.

Benefits

We value our staff and offer a comprehensive benefits package, including:

• 25 days annual leave (excluding Bank Holidays)
• Comprehensive Learning & Development Programme
• Cycle-to-Work Scheme
• Employee Assistance Programme (Health Assured)
• Pension Scheme and Death in Service Benefit

How to Apply

If you’re ready to make a difference and have the skills and experience for this role, please send your CV and a covering letter (preferably in one document). In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.

The closing date for all applications is 31/03/2025, however it is only an indicative date.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

We are committed to equal opportunities and welcome applications from all sections of the community.

As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting an Employability Events and Partnerships Manager based in West London to aid our team in delivering our unique programme supporting young people into further education and employment. If you….

•Have a keen enthusiasm for working with young people and facilitating engaging and inclusive employability activities to equip ThinkForward young people for further education and sustained employment​

•Are process driven and organised, with experience in planning and delivery across multiple programmes and projects ​

•Possess the ability to develop new and maintain our strong external business partnerships that support the delivery ​

•Can ifluence ThinkForward’s careers advice through expertise and insight around the local educational and employment landscape​

•Have the skills to use data to plan, analyse and evaluate employability and progression activities ​

•Can lead on cultivating and onboarding new business partnerships in the West London area

…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.

Your cover letter should be no more than 1 page and should outline your suitability for the role, with reference to experience you have facilitating employability events for young people and cultivating business partnerships. We’re especially interested in hearing from candidates with lived experience relevant to the Future Leaders programme. 

We look forward to hearing from you.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose
Women in Prison’s Advocates deliver high-quality, trauma-informed, independent
advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women's offending.

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams.

Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system.
2. Maintain case management systems to ensure accurate and timely data recording.
3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies.