Network Development Manager Jobs

About Resource Futures

Our vision is to create a sustainable world delivered through environmental consultancy and community action. We work collaboratively with governments, businesses and the third sector to help speed up the transition to a circular economy and manage resources and waste in a more sustainable way.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world. We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of a creating a sustainable world. We are ranked in the top 5% worldwide for all B Corps in our size group, and were named a ‘Best for the World’ 2021 B Corp for our company governance.

The opportunity

As the Project Officer, you will be supporting the smooth running and development of the Community Action Groups (CAG) network in Devon. The CAG Devon network empowers community groups to act towards a more sustainable future, focussing on the areas of waste reduction, composting, sharing, reuse and repair, community energy, biodiversity and wider sustainability. CAG Devon provides community groups with the tools and support they need to thrive such as support with insurance, guidance, and training, and opportunities for networking, collaboration and sharing skills with other groups. You will be joining CAG Devon at an exciting time, as we have expanded in the last year to offer support across the whole county and with a wider sustainability focus.

What you will be doing

Day to day project support

• Responding to enquiries from groups and other organisations.
• Co-ordinating the booking of training and events, using systems such as Ticket Tailor.
• Attending CAG events and planning meetings (including evenings and weekends where required).
• Assisting with group and event risk assessments, insurance documents and related administration.
• Creation and dissemination of guides and resources to support the projects.

Publicity and communications

• Supporting development of the CAG Devon website, ensuring it is well maintained and up to date.
• Keeping social media channels up to date, generating content and building online audiences.
• Assisting groups with effective publicity for their events, including 1-2-1 social media clinics.
• Producing a regular newsletter, encompassing news, events, funding, etc. for CAG Devon.
• Producing publicity material, news releases, stories/case studies and articles for CAG Devon.
• Occasionally speaking in public about CAG Devon and the work of its members.

Administration

• Ensuring communications with CAG groups are logged within the project database.
• Ensuring mailing lists are up to date (MailChimp, SurveyMonkey, Outlook, etc.).
• Monitoring projects, utilising tools such as Excel, SurveyMonkey and our bespoke monitoring system.
• Liaising with groups and gathering documentation as part of the membership joining process.
• Supporting with quarterly and annual reporting.
• Gathering and reporting on regular website and social media analytics data.
• Assisting the project team with any other administrative tasks that they require.

The essentials

• Knowledge of the community/voluntary sector.
• Experience of maintaining and developing websites (WordPress) and social media.
• Competent IT user, particularly Microsoft packages and web.
• Previous experience in a role in communications and/or public engagement.
• Excellent organisational and time management skills to meet deadlines.
• Good communication skills (e.g. written, verbal, presentation).
• Ability to take and edit photos/videos.
• Great people skills.
• Ability to work on own initiative and as part of a team.
• Willingness to work evenings and weekends to support community engagement (approximately one to two times a month).
• Current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County.

Great to haves

• Knowledge of sustainability issues such as resource use, waste and recycling, biodiversity/wildlife, energy and active travel.
• Knowledge of Devon and Devon communities.
• Experience of running or being actively involved with a community group.
• Experience of working with schools and/or businesses.
• Knowledge/experience of Social Enterprise Development.

Benefits

• Embedded flexi working culture.
• 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use bank holidays for annual leave.
• One volunteer day each year (half a day for those working less than 19 hours per week).
• Enhanced maternity and paternity pay.
• Enhanced sick pay.
• Scottish Widows pension plan – the company will match up to 7% of your contribution.
• Life assurance cover.
• Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
• Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
• Cycle to work scheme for all and on-site showers at the Bristol office.
• On-site charging points for electric vehicles at the Bristol office.
• Subsidised professional membership such as CIWM or IEMA.
• An opportunity to become a company member, contributing to decision making and the future of our business.
• Consultative Group – a representative group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
• Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
• Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime briefs’ and other sessions to share skills and knowledge across all roles.
• Two annual team activity days, each followed by evening socials.
• Green Bristol location, surrounded by nature, and only 10 minutes’ walk to the harbourside.
• An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment. We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance. We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs. We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.

This role combines community engagement with active participation opportunities for local people. Being a trusted and influential presence locally this role will seek to create spaces that enable people from a diverse range of backgrounds to share their experiences. The role requires bringing together other community organisations and facilitating opportunities that get people talking and involved in activities they may not have tried before. These roles play a pivotal role in contributing insight to the wider place expansion work programme being coordinated by Together Active.

Role outcomes

• Improve wellbeing outcomes for families as part of place expansion work.
• Increase in number of people attending community activities.
• Mechanism in place for hearing experiences of least heard people in priority communities.
• Contributed to increased community cohesion.

What does this mean day to day?

• Co-produce programme of activities complementary to HAF and other initiatives operating locally.
• Build strong relationships with local providers and influencers
• Work with Together Active development team to embed action research approach into work.
• Support the development of peer researchers to assist activities.
• Be an active and visible presence locally proactively identifying opportunities for informally listening and learning to take place.
• Support local community organisations to test activity provision as part of their offer.
• Collate and analyse feedback and insights gained to place expansion programme board.

How we value you

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
• Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
• Death in service scheme up to the value of three times actual salary
• Wellbeing Grant - £50 voucher per year to spend on health and wellbeing
• Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
• Up to 8% employer contribution to pension scheme
• Reimbursement of the cost of a standard eye test as a user of visual display equipment
• Access to Cyclescheme
• Annual CPD courses offered by Staffordshire University
• Online skills training platform - for employees to use to broaden their professional and personal development across a range of online courses.
• Access to counselling service.
• We are also currently developing a scheme with staff to ongoing costs related to staying well/being active.

The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership including academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education as well as members from the school community.  

Contract and Salary ; Permanent and Salary Band D (£45k FTE)

Hours: 0.6 or 0.8 FTE i.e. over 3 or 4 days each week

Reports to the PSA’s Chief Executive

Location: All roles are based at our offices in Camden London but the PSA staff work hybrid  and supports its staff to work remotely. Post-holders will be required, however, to come into our offices regularly and The whole team is endeavouring to collaborate in our offices regularly, especially on Wednesdays each week.

Job purpose: The postholder will support our aim to be the leading advocate for and supporter of Political Studies in the UK. Working with the CEO, the rest of the PSA Team and trustees you will lead the association’s membership services, communications, outreach programmes, and events including:  

· Teaching and Learning Network

· Postgraduate students and Early Career Network

· Schools & Student programmes

· Specialist Groups 

· Recognising professional contributions including our prizes and awards

· Advocacy for Political Studies.  

The PSA is the home of Political Studies and in doing so the PSA’s staff and trustees work to bring our community together and advocate its importance to achieve our mission. This role plays a vital role in achieving this.

You will build and sustain a team of motivated and skilled staff and contractors and support them to continuously develop, innovate and enjoy their work. You will reflect the values of sustainability, diversity, advocacy and excellence in everything that you and your team do.

The post-holder will also contribute to the association’s income and membership targets, work within assigned budgets and creatively with partners as well as monitoring and reporting performance to trustees.

Operational priorities in the first year in being in post will include:

· Embedding a new website and CRM

· Implementing a new PSA 2025+ Strategic Plan including reviews of our membership offer and specialist groups

· Delivering the association’s annual conference

· Recruiting new team members to successfully deliver this strategy.

Team Structure & Context: The post will line manage a team of membership, communications and events personnel including the services of several external expert suppliers. You will also, on occasion, deputise for the CEO.  This role works closely with the Operations & Finance team on governance, budgeting, grants and awards, digital systems and delivery.

Interview: There will be a two-stage interview process, first stage interview with be on either 6th or 8th November via teams and second stage will be in person in Camden on 15th November.

Main responsibilities:

Governance, Strategy and Leadership:

• Work with the PSA’s trustees and PSA team to shape and deliver the PSA’s strategy and annual business plans and support our aim to be the leading advocate and scholarly community for Political Studies in the UK
• Ensure key performance indicators relating to your work area are monitored, reported and used to continuously improve our operations.
• Work with trustees and lead by example to embed the values of sustainability, diversity, advocacy and excellence throughout the organisation
• Lead, support, and motivate staff so they are engaged and committed to delivering the organisation’s culture, values and objectives while meeting their individual potential and enjoying their work
• You will be able to approve expenditure in accordance with the PSA’s Scheme of Delegation and finance policies and procedures
• On occasion, co-ordinate the PSA’s response to government and other consultations and represent the association while engaging stakeholders.

Membership Services and Communications: 

Lead and support your Membership, Events, Communications & Programmes line-reports to develop and deliver the following:

• Devising the PSA’s membership, marketing and communications strategies with the wider PSA Team and trustees so that the association maintains and enhances its profile, size, and impact
• Manage team members and contractors to ensure the development and delivery of these strategies including the organisation’s membership services, codes of conduct, professional standards and package of member benefits
• Work with your team and trustees in shaping our membership offer which supports our members as they progress through their studies and careers. This includes the development and delivery of new membership categories including the PSA Fellowship
• Work with your team members to continuously improve the PSA’s member communications and content ensuring that all web and other digital and printed content and data is timely and good quality. You will ensure an ongoing programme of content and calls for action including promotion of Political Insight magazine and journals, the PSA Blog, e-newsletters, and social media as well as the efficient and effective deployment of the CRM so we can give our members, donors and stakeholders the best experience possible
•  Work with your team to ensure the membership recruitment, renewal and services run smoothly and achieve the continued growth in the association and that expectations are met
• Run the annual academic prizes programme as a part of our PSA member benefits package and in partnership with others including the American Political Science Association and the Academy of Social Sciences
• Support the CEO and Head of Operations and Finance with implementing the PSA’s grant and other support programmes as part of our member benefits package
• Support the PSA’s Chair and CEO on wider engagement with the higher education and learned society sectors including supporting heads of department gatherings and communications. 

Programme Management:

Deliver the PSA’s Schools programme: 

• Support PSA trustees in creating a programme in line with the PSA’s strategy
• Lead team members, suppliers, and partners to deliver this programme to as wide a range of teachers and pupils as possible
• Promote the teaching and study of Politics particularly post-16 and at undergraduate level
• Develop and deliver an offering for teachers and students (particularly post-16 resources and events) involving input from academics in line with PSA Strategy
• Support the PSA’s trustees on engagement and advocacy concerning post-16 curriculum and assessment.

Supporting Students, early career academics and those focussed on higher education teaching and learning: 

• Support your team members in managing member networks including the PSA’s Teaching and Learning Network (TLN) and Early Career Network (ECN), its volunteer convenors (committee members) and programme of communications, resources and events and imbed these as a clear part of our membership offering
• Support your team members in undertaking the election and training of incoming committee members and ensure the development of appropriate procedures and annual actions plans so that they adhere to the byelaws of the association and agreed budgets
• Support the PSA’s trustees with engagement and advocacy concerning Higher Education teaching and learning and the content of Politics courses
• Work with team members to organise and develop the annual PSA undergraduate Conference, and develop a wider programme of work with opportunities to undergraduate students to engage with the PSA
• With support from the team, ensure the effective operation of the PSA’s family of specialist groups in particular the management and growth of their own membership and communications as well as supporting their events and, in liaison with the Finance Manager, their own income and expenditure
• Work with team members, trustees and association members on the provision of developmental activities including mentoring and training programmes.

Delivering the PSA’s Annual Conference, annual lecture, and other events: 

• Devise in consultation with colleagues and trustees, a conference and events strategy for the organisation aimed to bring our community together, further our strategy and maximise revenues. This should include events supporting all membership types, specialist groups and our networks.
• Manage the team responsible for delivery and ensure productive relationships between staff and suppliers as well as academic and commercial partners
• Develop and manage project budgets including the Annual Conference from inception to completion in consultation with team members and the Operations and Finance Team, reporting to the Chief Executive and Trustees.
• Oversee existing systems to monitor progress and expenditure through the regular scrutiny and review of budgets and project plans, from proposal though implementation and delivery
• Support team members in the delivery of PSA’s annual conference and the wider events programme, ensuring that all of these are of the highest quality and linked to the PSA’s wider strategic priorities ensuring all these events are risk-assessed, insured, delivered cost-effectively, on time and to a high professional standard
• Exploit opportunities to increase membership, profile, reach, and income including sponsorship and advertising as well as opportunities to increase inclusion through technology. This will include you and your team building relationships with potential sponsors, advertisers and exhibitors to maximise the opportunities available at PSA events and in our publications including selling sponsorship/stand/exhibition space to potential exhibitors/partners
• Conduct post-event evaluation to ensure continuous improvement and assess impact
• Ensure a pipeline of future annual conferences and other events through effective engagement with trustees and university Politics departments and other stakeholders.

 Other duties and responsibilities: 

The above role description is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative, and flexible in line with the needs of the post and the organisation

• On occasion, this may entail supporting colleagues in work areas outside of this job description including deputising for the CEO
• These duties are subject to change from time to time as determined by business priorities and communicated by the CEO. As and when duties and responsibilities change the job description will be reviewed and amended in consultation with the post holder
• The post-holder is expected to provide general support in running the PSA offices and line-manage their team members to do likewise
• Compliance with PSA policy including absence, appraisal, health & safety as well as the GDPR. 

Are you a senior leader looking for a move into the charity sector OR already in the sector looking for your next challenge?

If so get in touch with us!

At West Devon CVS, we are looking for a new Chief Officer to provide leadership, direction and overall mangement of the charity and our friendly team of 12 staff. 

The role of Chief Officer in a VCSE infrastructure support organisation is wide-ranging and requires an agile leader, adept in relationship and people management and multi-tasking as well as being fearless in furthering the aims and objectives of the VCSE sector in West Devon. Someone who is capable of operating at both a strategic and an operational level.

Our Services and Projects

• Leadership and advocacy: We provide leadership in our community, strengthening our sector’s voice and influence on key decision-makers and funders.
• Partnerships and collaborations: We create and nurture opportunities for collaborative working by building networks and partnerships between local organisations and strategic partners so that communities are better equipped to collaborate and work together to develop and deliver projects; to respond in times of crisis; to understand need and develop solutions
• Community Development: Practical support to local voluntary and community organisations so that people and communities become more resilient and able to flourish. We provide training, resources and advice to strengthen the capabilities of local groups, enabling them to develop and strengthen their services.
• Active Citizenship: Active Citizenship and Volunteering is integral to thriving communities. We encourage and nurture volunteering opportunities, so that people can build connections and work together on things they care about, driving positive change locally.
• Health and Wellbeing Projects: Our projects deliver improved health and wellbeing outcomes where they can be supported by services from the not for profit sector.  Current projects are Social Prescribing, Hospital Discharge and HOPE workshop facilitation. Whilst these projects are aimed at individuals it is with the explicit aim of re engaging them with their communities. The understanding of the services required and the ability to support services provide a wrap around service to the groups concerned.

If you enjoy a challenge then this is the role for you. 

Remote based with travel, part-time role - an exciting opportunity - at a busy, dynamic and growing cancer charity – as part of ABC UK's Patient Support Programme.

Part-time flexible (likely minimum 18.5 Hrs p/w), salary £27,000 pro-rata, 20 days annual leave pro-rata, 3-month probationary period.

Bladder cancer is not a rare cancer – but it does have a low profile, lack of awareness, low research investment and desperately needs new treatments. Over 22,000 people are diagnosed each year in the UK – there is a high level of recurrence. There is a lack of information and support for patients.  With your help, Action Bladder Cancer UK can radically improve this. 

The role

ABC UK is an established charity, with exciting new projects. We have an active network of volunteers, a full time Chief Executive and core staff and a range of project staff.  You will report to Chief Executive ABC UK and will work closely with our ABC UK Patient Support team, ABC UK trustees and patient volunteers.

The role supports ABC UK’s core Patient Support Programme.  We provide information and support for those with bladder cancer, a direct patient support service, help establish and sustain support groups for bladder cancer patients, provide patient information about bladder cancer to patients and major centres of bladder cancer treatment, and run bladder cancer information events (both online and face to face).  We also work to increase our networks with health professionals, to help them support their patients.  We run the ABC UK Education Programme for health professionals and you will be involved in planning and delivering nurse education events.  We want to build our networks both regionally and nationally and to be responsive to the need for information, awareness and support for those with bladder cancer, and the health professionals treating them. We now want to add to the team to increase our impact even further.

You will work remotely, however very much working as part of the Patient Support team, and working closely with other colleagues and volunteers, with regular catch-up meetings (online) and occasional face to face team meetings.  You will also be required to travel as necessary for meetings and patient or health professional events and to help create and sustain our networks with health professionals and cancer support services.  You will be based in the North of England and within easy travelling distance of centres such as Sheffield, Leeds, Hull and further North and adjacent counties.  We may consider candidates outside of these regions, if they have directly appropriate experience and skills.

 Who we are looking for…

You will be in contact with a range of different people including volunteers, patients, health professionals and other organisations.  The successful candidate will:

• be friendly and approachable, able to work flexibly, with resilience and efficiency and to be professional at all times and be able to work to our very high standards;
• be empathetic and understanding of the needs of cancer patients and how best to deliver this in practical terms;
• ideally have some health service or charity experience - not essential but preferable;
• be required to understand the structure of the NHS;
• have experience of working from home – a self-starter and organised – you will be a worker and willing to get stuck in and show results;
• be able to work remotely with line manager, other team colleagues, volunteers, patients and ABC UK administration office;
• be able to attend meetings as required and also travel as necessary for engagement with hospitals/patient support groups, events etc;
• be good at building networks and maintaining useful relationships;
• promote the work of ABC UK and work to raise awareness of bladder cancer;
• be confident at presenting and talking to groups of people – whether general public, patients or health professionals;

have experience and understanding of working for a small organisation.

A varied role, you will have the opportunity to work to develop and shape your role as part of our team.There is potential for the role to grow, or hours worked to increase over time.

Skills

You will need to:

• be able to communicate effectively with health professionals, other charity professionals and bladder cancer patients both face to face and via phone or email;
• have good organisational skills and be disciplined about working from home (it is likely you will already have experience of remote working);
• be comfortable communicating and carrying out a lot of your work by phone and email and online platforms (eg Zoom), you will have excellent verbal and written skills;
• be an excellent team member – we all work closely together as well as on own work;
• have good computer skills: Outlook, Word, basic Excel, maintaining a database, Zoom etc;
• have experience of organising and attending events (preferably for patients or within a health environment); be happy to speak at events. Have experience of online events;
• be able to work with and organise volunteers;
• be able to travel for meetings and events as required (occasionally out of office hours);
• possess a clean driving licence and have easy access to a car (mileage will be paid).

Key Responsibilities

 Networking

• Contact point for Hospitals/Urology Depts/Cancer Centres. Making pro-active contact and arranging supply of bladder cancer patient information and building relationships on a regional basis;
• Building contacts with specialist urology/cancer nurses, making them aware of ABC UK and our resources;
• Maintaining up-to-date contact database: including major urology departments, cancer centres, regional cancer networks etc;
• Regional contacts (working with volunteer patient advisors) – including regional cancer networks/charities etc – to build local networks;
• Co-ordinating periodic mailings of ABC UK patient information materials to hospitals/urology services (mailing handled by central admin).

Events

• ABC UK runs both face to face and online events.  Organising and attending ABC UK patient and health professional events, working as part of a team with other ABC UK Patient Support Officers and volunteers;
• Occasional attendance at/involvement with regional cancer events, health professional and/or patient or well-being events (including taking the ABC UK stand to such events);
• You will also be required to present at events on occasion – both online and face to face;
• Organising, development of (with colleagues) and participation in ABC UK online patient events and face to face events, and ABC UK health professional events both online and face to face.

Patient Support Groups

ABC UK works to help set up and maintain support groups for bladder cancer patients – these groups are self-running, often linked to a major hospital. 

• Help maintain database of Groups: contact details, details of meeting etc – including information for updating ABC UK website and ABC UK social media;
• Acting as ABC UK contact point for bladder cancer patient support groups, including making presentations;
• Pro-actively maintaining regular contact with PSG’s – re supply of ABC UK materials, updating info, ascertaining needs re other materials or support required and developing best practice case studies;
• Working with health professionals wanting to set up new groups, periodically attending group meetings and meeting volunteers.

Patient Materials

Working with ABC UK Executive, ABC UK Patient Support team and patient volunteers on the development of patient information materials both on-line and in print.

Communications

• News Updates: contributing as part of a team on regular news updates for health professionals, support groups and patients;
• Social media: working as part of a team on increasing ABC UK social media presence.

This job description defines the main areas of work, although as we are a small organisation and are also developing new activities, you may be asked to help with other areas of ABC UK's work from time to time.

Harris Hill are delighted to be working with a national charity to recruit for the Senior Fundraising Operations & Prospect Development Executive in order to support the implementation and management of the charity’s world-class fundraising operations model and working with the charity internal teams to review and improve key processes and policies which support the organisation fundraising activities.

As a Senior Fundraising Operations & Prospect Development Executive you will:

• Manage prospect research subscriptions, acting as account manager as needed and liaising with internal and external stakeholders to review these as needed, in line with agreed budget.
• Provide research to identify new high net-worth prospective donors and give insight on existing donors (individuals and organisations) who have the capacity and propensity to donate at a high level. Make evidenced recommendations on the type of approach and levels of ask to maximise income.
• Deliver a range of research including data mining and cold prospecting, qualification, in-depth profiles, network/stakeholder mapping, event guest list prospecting and briefs.
• Work with key stakeholders to identify new ways of working, enhance and improve fundraising operations processes and systems and support the management of central process resources.
• Support the management of the processes which underpin our prospect identification, qualification, and development. Working with teams to ensure the records are updated and accurate.
• Assist with the reporting on team performance based on Key Performance Indicators (KPIs), as well as project deliverables within the fundraising operations remit.
• Support the management of the wider team’s prioritisation process and ensure information is available for periodic reviews.
• Where required support the implementation of a new Customer Relationship Management (CRM) system.

To be successful, you must have experience:

•Previous experience working within a fundraising operations role or similar field (supporter care, data, insight, or prospect research).

•An understanding of the role of fundraising operations within a charity environment.

•Previous experience in driving forward process improvements, implementing new processes or systems, and working with colleagues to embed such change.

•Understanding of what good supporter (or customer) experience and stewardship looks like and the role it plays.

•Proficiency in using relationship management databases and an understanding of data management best practice.

•Desirable previous experience in using CRMs (Customer Relationship Management) or other data analysis tools to create reports, prospect supporters and monitor KPIs.

•Developed knowledge of Microsoft Office programs, in particular SharePoint, Word, Excel, PowerPoint, Outlook, and an understanding of how they can be used to improve processes.

•Knowledge of prospect research strategies, specialist tools and techniques and the role it plays within a fundraising context.

•Experience in identifying and qualifying potential new high-value funding prospects, including major donors, corporate partners, trusts and foundations.

•Experience in providing high-quality in-depth prospect research, including full profiles and due diligence assessments.

Salary: £30,000 - £40,000 per annum

Contract type:Full-time, permanent

Location- London , hybrid, flexible travel to the office

Closing date: on rolling basis

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

To apply please send your CV and a covering letter to our email address.

Your covering letter should outline why you feel you are suitable for the role, using the job description as a guide. Unfortunately, unless we receive these, we will not be able to take your application any further.

The closing date is midday on 23rd October 2024.

We particularly welcome applicants from the underrepresented and diverse communities we support in Buckinghamshire/ Milton Keynes.

JOB DESCRIPTION

Job title: Young Carers and Young Adult Carers Team Leader

Job aim: Our carers, aged between 5 and 25, provide support to a parent, sibling or other family member due to disability, a long-term illness, poor mental health and/or addiction. You will lead and provide day to day operational management to the Young Carers (YC) and Young Adult Carers (YAC) team so that they can effectively provide support to these young people, whilst also raising awareness of Carers Bucks services across Buckinghamshire.

Location: Hybrid. A minimum of 2 days a week from home with the other days working flexibly from home or in the community, as agreed by your line manager, with attendance at our Aylesbury office as and when required.

Annual Leave: 25 days annual leave (which increase with long service) + bank holidays.

Benefits: 3 Christmas closure days

Up to 5 days paid Carers Leave

               Employee Assist Programme

Free annual flu jab

Free annual eye test

Work equipment (laptop/phone)

Salary: £27,918/ annum

Hours: 37 hours per week (you will need to have flexibility to work on occasional weekends and the evenings for pre-planned events for which you will receive TOIL

Duration: Fixed Term for 1 year, with possible extension.

Responsible To: Young Carers and Young Adult Carers Service Manager

Main Responsibilities:

These include, but are not limited to:

• Act as the Designated Safeguarding Lead and attend regular training and refesher courses.

• Day to day management of the YC/YAC team- establishing and maintaining a positive and effective working environment and dealing promptly with any interpersonal issues

• Day to day operational responsibility for the effective running of the YC/YAC services.

• Ensure that all new referrals, and all queries from current registered YC/YAC, are dealt with in a timely and efficient manner, and to the highest possible standard.

• Carry a caseload, both individually and alongside your team.

• Ensure that staff have the support and resources they need to run targeted sessions, clubs and activities which effectively meet the needs of YC/YAC.

• Ensure there are enough staff to cover the service at all times and assist with recruitment when required.

• Ensure that staff work in an integrated way with their colleagues in the Adult Carer Team, and at our sister charity Carers MK, in order to achieve the best possible outcomes for carers of all ages across the region.

• Ensure that all data relating to carers is stored correctly using our internal database, Charity Log.

• Create and review reports using Charity Log, for the purposes of monitoring and to help identify gaps in the service.

• Work with the Service Manager to develop services and maintain an in-depth understanding of the needs of the YC/YAC who are accessing our services.

• Actively promote inclusive practice.

• Lead and facilitate team meetings.

• Provide staff with feedback regarding their individual performance via quarterly supervision sessions and annual performance reviews.

• Provide staff with information relating to the organisation’s performance against operational targets during your regular team meetings.

• Work with the team to support and supervise volunteers recruited on behalf of the YC and YAC service.

• Ensure the team have had all the training they require to perform their duties and liaise with the Service Manager to source external training (or deliver internal training) where appropriate.

• Be proactive in assessing your own training needs and undertake relevant training accordingly.

• Be committed to representing and supporting the diverse communities in the local area and actively promote our services to those communities and groups who may not currently be accessing them, ensuring that our offer is in line with their specific needs.

• Develop and maintain relationships and referral pathways with Health and Social Care, Education and other voluntary sector organisations, and ensure staff have a good understanding of these.

• Check and authorise staff expenses, supplier invoices and credit card spend and liaise with the Operations Manager on these matters as needed.

• Manage activity budgets in line with Service Manager’s requests.

• Represent Carers Bucks at promotional events, conferences and relevant networking meetings, and actively participate in activities that we run ourselves e.g. our AGM, Carers Week and Young Carers Action Day.

• Work cooperatively with the fundraising and communications team in order to maximise donations and ensure that our website and social media presence remains relevant and up to date.

• Deputise for the Service Manager when required.

• Any other duties as reasonably required by Carers Bucks.

Person Specification

Qualifications and Experience

• Experience of managing a team (E)

• Experience of working with young people (D)

• Experience of working with educational and social care professionals (D)

• Ability to communicate effectively in writing and verbally with both professionals and service users (E)

Knowledge and Understanding

• A clear understanding of the issues affecting YCs and YACs and their support needs (E)

• Demonstration of a commitment to, and a good working knowledge of, equality, diversity and inclusion (E)

• Experience of Children’s and Adult’s Safeguarding policies (D)

This is an exciting opportunity to join The Royal College of Radiologists (RCR) in our Governance team working on our Global activities and supporting our work in the Devolved Nations. 

The Governance team are seeking a brilliantly organised and enthusiastic self-starter to make a significant contribution to the College’s involvement in global activities. Alongside a focus on supporting planning activities, the Global and Devolved Nations Coordinator will help coordinate staff and doctors attending national and global events, liaise with our overseas partners and arrange member gatherings. A high level of cooperation and teamwork between staff members is necessary to fulfil this role’s functions effectively and efficiently.

The successful candidate will be an excellent communicator, able to work collaboratively with external customers across time zones, colleagues and senior members.

They will also have first rate administrative and organisational skills and the ability to plan and prioritise a varied workload. It is important that as a Global and Devolved Nations Coordinator, the successful candidate has a commitment to providing a professional, positive and responsive service, as well as an understanding of cultural differences.

A willingness to travel both in the UK and overseas is a requirement of the job, although this will be planned in advance and likely to be three or four times a year.

What you’ll do:

• Lead the organisation and coordination of RCR’s global events activities
• Organise and commission briefings and/or speeches for the RCR President and Vice Presidents
• Support liaison with external partners/organisations
• The administration of and support to the RCR’s Devolved Nations Standing-Committees, and other RCR Boards and Committees 

What you’ll need:

• Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues and external contacts
• Experience of coordinating events 
• Good understanding of administrative process, systems and procedures including financial administration
• Accurate use and understanding of English including excellent written skills
• Great organisation skills with the ability to multi-task and work under pressure whilst maintaining a high level of accuracy and attention to detail

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

This vacancy closes midnight 27 October 2024. Shortlist interviews are scheduled for 1 November 2024 with selection interviews scheduled for 7 November 2024.

Job Summary 

The primary role of the Area Dean’s PA is to provide high quality and professional administrative support to the Area Dean of Hackney in their work. The job requires someone who is a self-starter, who is able to prioritise a busy workload, meet deadlines and work as part of a dynamic team.  

Job responsibilities 

PA duties  

• To support Area Deans with the administrative aspects of the Hackney and Islington Projects: Hackney Area Dean oversees the catholic mission stream of work

• To support the Area Dean with administration related to their parish and deanery responsibilities in partnership with local colleagues, ensuring that all documents and briefing materials are prepared and collated.

• Dealing sensitively and confidentially with mail, email and telephone calls. To respond as far as possible on the Area Dean’s behalf, and, where appropriate, draft emails and letters.

General Duties  

• To develop and maintain efficient filing systems, both in hard copy and electronically.

• To be responsible for the ordering of office supplies and equipment.

Support to Mission Project  

• Assist the Area Dean with organising meetings with colleagues, planning mission and training events

• Liaise with the Archdeacon and Dean of Mission and Associate Area Dean

• Communications with the Stepney Area Team.

• Provide administrative support to the Parish and Deanery (rotas, minutes, agendas etc) in a way that releases capacity of the ministry of the Area Dean

• Processing of Area Dean’s expenses.

Finance 

• Support the parish finance processes where required.

The postholder may be required to undertake any other duties that are commensurate with the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Excellent administrative skills with proven relevant experience 

• Experience of email management and electronic filing 

• Ability to innovate, initiate and maintain good and effective administrative procedures 

• Proficient user of Microsoft Office and Eventbrite with the ability to master quickly other software packages 

• Database experience   

• Good interpersonal and social skills: Good communication skills with the ability to communicate effectively in written and spoken English, and able to relate to the wider public 

• The ability to work well with others, as well as independently when required (This post will be located in a satellite office) 

• Efficient and organised with an eye for detail and an ability to anticipate what needs to be done 

• Sympathetic to the aims and ethos of the work of the Church of England 

• Be willing to turn their hand to a variety of tasks as the need arises 

• Good judgment, discretion and confidentiality 

• Self-motivated with the ability to remain calm under pressure 

• Willingness to work flexibly with occasional evening and weekend attendance required (Time off in lieu given) 

Desirable 

• Experience of running and overseeing events and courses 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Interviews will be held on 5th November 2024.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers.  Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities.  Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

The Family Team Lead will assist the Family Service Manager in overseeing the operational running and leadership and management of our Family Team at our centre in Eastcote.

The Family Team Lead will be responsible for the line management of some of our Family Support Workers, as well as the direct delivery of services, including being the lead facilitator on some of our parenting courses.  As such, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure everyone who seeks support from us has the best possible experience. If you’re passionate about supporting neurodivergent people and their families, then this is an ideal opportunity for you.

There is no requirement for any experience of, or understanding of, autism / ADHD, as we will provide training on the conditions.  This role will best suit someone who is very organised, who is able to task switch easily between line management, project management, client facing support work, group facilitation, course content creation and strategic and operational planning activities, and who is able to interact with a high number of clients and staff each week in order to ensure the sufficient number of appointments are provided to meet our funder requirements. 

The ideal candidate will possess experience working with vulnerable individuals and demonstrate confidence, composure during crises, quick thinking, and adaptability. A genuine acceptance of diversity and a keenness to learn are essential.

This role would suit someone with a key worker, social worker or teacher background.

Key Responsibilities – Project Lead

Line Management

· Organise and lead regular meetings for team members, including case management and monthly performance review meetings, fostering a culture of continuous improvement.

·Supervise the Family Team staff in fulfilling their own job descriptions, supporting their professional development and ensuring the effective use of resources

· Develop good knowledge and understanding of the services for which you are accountable, and to ensure the implementation of better practice initiatives

· To ensure that the Family Team work collaboratively to manage and lead their clients in an effective way, in line with best practice and CAAS values, making a positive difference to the people we support whilst improving their outcomes

Project Management

· Support the Family Services Manager in planning, mobilising and delivering projects to better support clients across NW London

· Develop key relationships with professionals and funders in NW London to ensure effective mobilisation, communication, delivery and evaluation of projects

· Prepare risk management, quality assessment and process documents to ensure projects are delivered safely, effectively and in line with our policies and procedures.

Family Services Development

· Support the Family Services Manager in driving forward the family team strategic and operational plans, so that our family services remain impactful, user led, accessible and current.

· Ensure output, outcome and impact measures are considered, maintained and evaluated across staff and across projects to ensure continuous performance improvements.

· Provide first line safeguarding guidance to the team, to support them in delivering appropriate, safe and compliant safeguarding of all who access family services

· Deliver a programme of ongoing resource review and development, to ensure the PowerPoints, resources and tools used by the team in the delivery of their work are up to date, appropriately branded and effectively stored on our system

· Lead a programme of ongoing professional development within the team, to ensure that the different skills, knowledge and experience within the team is cascaded throughout the team, and new learnings and ways of doing things incorporated. 

· Support the development of a ‘Client Voice’ project to identify how best we can hear and respond to feedback from family clients that we serve – and those that we don’t currently serve – so that our services can be tailored and effective for our wide community. 

Key Responsibilities – Supporting Families – Direct support of families

Providing individualised support

· Offer one to one support as requested by families and professional agencies, e.g. by supporting families in preparing for or attending meetings with schools/health/social services etc. 

· Diligently record actions and monitor client progress using live reporting software, and assess risk and accommodation needs of the clients, to support their individual needs and protect them.

·Promote CAAS parenting resources, both in person and online.

· Develop knowledge and relationships of regional voluntary and statutory organisations and be able to signpost families to local agencies as necessary. 

Facilitating Workshops and Training

· Deliver training to professionals in schools, education settings and the community.

· Facilitate CAAS specialist parenting courses, such as our Understanding Autism course. 

Drop-In Support Co-ordination

· Our drop-in support service is the bedrock of our family support work, and we have offered drop-in support sessions for parents for over 20 years.  Our drop-in support service has grown in the last year, and now encompasses daytime and evening groups, both in our centre and online.  You will act as the lead facilitator for the overall project, sharing best practice across the different elements of the service, evaluating its effectiveness for those we serve.

Key Responsibilities – Liaison and Consultation

Outreach and Representation

· Serve as a representative of CAAS to advocate for organisational interests and services, as well as to voice client concerns and ensure their needs are addressed.

·Participate in community outreach efforts, including attending SEND specific local events

· Liaise with local professionals to create and sustain partnerships and coordinate services.

· Engage with statutory and volunteer services within the borough, such as health, social care, and Carers support services, to establish a support network.

· Attend charity events, networking promotions, and exhibitions to maintain and develop professional relationships.

Knowledge Management and Advocacy

· Remain up to date with all organisational services for accurate representation and consultation.

· Stay informed about existing support services in NW London.

· Keep abreast of national and local trends and developments affecting ADHD / autistic children and their families, identifying opportunities to raise awareness and develop suitable services and support.

Key Responsibilities - Organisational

Client Documentation and Communication

· Provide written reports as required by professional agencies and CAAS and develop appropriate project-specific monitoring or reporting requirements.

· Enforce and comply with GDPR standards for all data handling and communications.

· Uphold a neuroaffirmative approach in all communications, aligning with CAAS brand language and aesthetics.

Professional Development and Team Collaboration

· Comply with policies, procedures, guidelines, and codes of practice as laid down by CAAS and the Law.

· Participate in monthly supervision to enhance service quality and personal development.

· Attend, contribute to and lead a range of meetings with colleagues across the organisation, offering insights and feedback.

· Attend and deliver staff training throughout the year to remain updated with best practices and organisational procedures.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Family Services Manager.

· To actively participate in and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role.

Person Specification - Essential

· Previous experience managing people and projects.

· Experience of co-production that values the expertise and experiences of all stakeholders, ensuring that services are more responsive to the actual needs and preferences of those they are intended to benefit.

· Have clear and confident communication skills, to represent the organisation effectively both internally and externally.  Demonstrate openness and authenticity through communication, embodying CAAS Values including integrity, valuing difference and foster trust and respect.

· Robust knowledge and experience of safeguarding practices and risk management.

· Be well-informed about reasonable adjustments, strategies, and coping mechanisms to support the needs of neurodivergent people.

·Show the ability to manage a diverse workload with competing demands

· Exhibit the ability to monitor and evaluate work effectively.

· Be proficient in computer software, as much of the work is managed through technology and computer systems.

Person Specification - Desirable

· Have experience or knowledge of working with neurodivergent children and their families, including an understanding of the challenges faced.

· Qualified facilitator / demonstrable experience in facilitating groups and delivering training.

· Voluntary Sector Experience.

· Counselling, facilitation, or coaching skills.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis. 

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure. 

PLEASE NOTE WE FOLLOW SAFER RECRUITMENT PROCESSES, SO WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE

We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

Our current services include:

• Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services. 

• Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.

• Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience. 

As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model. 

Position: Volunteer Coordinator

Responsible to: Deputy CEO

Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London. 

Hours: 14 hours per week (part-time), around volunteer availability and access needs.

Salary: £27,000 per year pro rata to 14 hours per week

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification. 

Interviews will take place at our Anerley office on Thursday 21st November. 

Closing date: Sunday 10th November 2024.

What you will do:

• Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
• Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs. 
• Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
• Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.

This job is for you if:

• You have personal lived experience of Disability.
• You have a strong local presence within Bromley Borough.
• You are highly motivated and practical, with a 'can-do' approach to work.
• You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
• You have experience of delivering work to meet targets.

SMART is a vibrant and busy Charity supporting people affected by mental illness. Our main hub is in Chelsea where we run a number of work and training projects for members to learn new skills, build confidence, and develop a strong network of support. We also work in partnership with members to develop and deliver a programme of social, healthy and holisitic recovery activities in a friendly and enabling environment.  Good food is the heart of SMART's work and we are looking for a Food Project Supervisor who can help us develop our food-related social enterprises so that they feed minds, bodies and souls.

Purpose of the job

Are you the right person to lead a team who are passionate about improving mental health and wellbeing for the people of Hammersmith, Fulham, Ealing, and Hounslow?

We are seeking an interim Chief Executive to cover maternity leave. This role will have shorter term goals namely:

1. Supporting the SLT
2. Developing an annual business plan
3. Reporting to the board
4. Identifying areas for growth and income generation
5. Recovering reserves to ensure financial resilience over the next year

With strong strategic and leadership skills to continue to support the charity, the interim Chief Executive will continue to lead and inspiring our passionate and dedicated team as we work through our 2023-2026 strategy. The interim Chief Executive will act as the main link between the charity and Board. Together with the Chair, they will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the charity.

The right candidate will have a strong focus on business development, financial stability, thinking creatively and courageously about opportunities for growth and new income streams. You will be a passionate advocate for mental health and wellbeing, ensuring the charity is a place where people feel valued, listened to, and supported.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Key Responsibilities​

• Strategy and Vision 
  • Ensure that business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
  • Identify and assess strategic risks, issues and opportunities and take responsibility for leading an effective response to each.
• Organisational Development
  • Ensuring the charity has an appropriate organisation structure and management system to fulfil strategic objectives. 
  • Identifying and prioritising funding and commissioning opportunities.
  • Ensuring the charity is aware of best practice and maintains a high quality of work. 
• People & Culture
  • Continue building a staff culture where everyone is valued, clear on their role and equipped to do their job.
  • Provide leadership, supervision, annual appraisals and mentoring of the SLT. 
  • Maintain a diverse workforce that reflects the community, and working towards being a anti-racist organisation.
• Finance
  • Be responsible for overall financial health of the charity. 
  • Recover reserves and identify further areas of cost saving. 
  • Have an overview of finances and resources, ensuring to operate within agreed annual budget.
  • Ensure robust financial management of Charity's resources.
  • Consult with Board and Treasurer to prepare an Annual Budget, to be approved by the Board.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• Governance, Reporting and Risk
  • Review major risks which charity is exposed to regularly by the Board and the management team. 
  • Ensure Board are appropriately informed and involved in organisational activities and the organisation benefits from their experience, skills and expertise.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• External and internal relations
  • Foster good communication throughout charity and externally. 
  • Actively develop charity's public profile, professional networks and foster good relationships with external stakeholders.
  • Set up mechanisms for listening to the views of current and future beneficiaries. 
  • Regular one-to-one meetings with the Chair. 
• Legal and regulatory compliance 
  • Ensure charity fulfils all its legal, statutory, and regulatory responsibilities.
  • Engage with National Mind. 
  • Ensure organisation continues to deliver the Mind Quality Mark accreditation. 

The successful candidate will need to evidence the following:

You will have knowledge and experience in:

• Demonstrable track record of operating at CEO level or similar, managing, and embedding change.
• Proven track record of managing, growing, and developing support services in line with best practice in different and diverse communities, ideally in health or social care sectors (within Mental Health specifically preferred).
• Experience in recovering reserves and developing cost-saving efficiencies.
• Experience in restructures.
• Experience working with statutory and non-statutory bodies to achieve commissioning and grant targets and to grow the charity.
• Experience of working strategically to source and secure sustainable funding solutions working within tight financial constraints.
• Building effective partnerships with internal and external stakeholders including service users based on principles of co-production.
• Educated to degree level or equivalent, with demonstrable evidence of continuous professional and personal development.
• Excellent people management and conflict resolution skills, and the ability to lead, delegate appropriately, motivate and support the performance of staff. 
• Excellent understanding of safeguarding legislation and processes, safety, and quality management.

Your qualities will include:

• An inspiring and empathetic leader, strategist, and communicator, ideally from a mental health background, who can cultivate a culture of learning, creativity, inclusion, and excellence.
• Able to demonstrate passion and commitment for HFEH Mind’s mission (lived experience a plus).
• Strong financial experience and abilities.
• Clear and inspirational leadership and people management skills with the ability to build and lead teams across multiple locations.
• Ability to think and act strategically, developing practical, innovative, and creative solutions to the management of issues and complex problems.
• Ability to identify opportunities to improve business outcomes through partnership at all levels.
• Energy and passion to deliver at pace and cut through obstacles. 
• Highly effective influencing and negotiating skills, with the ability to develop partnerships and alliances across a diverse range of stakeholders.
• Politically astute and resilient, with the ability to manage conflict and ambiguity.
• Outcome focused, with the capability and tenacity to drive the agenda forward. 

Benefits & Support

We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities.  We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.

Employee benefits include:

• Opportunities for flexible working
• 25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
• Workplace pension scheme
• Occupational sick pay scheme
• Employee Assistance Programme
• Regular supervision
• A variety of learning and development opportunities
• Access to “Perkbox” employee benefits
• Cycle to Work Scheme

HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

This is a fantastic opportunity to join and lead Learn English at Home (LEAH), a small and dynamic charity who have been supporting ethnically and culturally diverse adults to learn English for forty two years.

As Charity Director, you’ll be working in a multi-cultural environment supporting vulnerable people with limited English across Kingston, Hounslow and Richmond. Our client group includes refugees, asylum seekers, and migrants, and our volunteer-led services support them to learn English and gain access to vital local services, including housing, education, healthcare.We provide a ‘blended’ service for our clients which includes in-person and on-line support as well as class-based teaching, all of which is dedicated to helping those with the lowest language skills to progress into volunteering, education and work.

LEAH has experienced a period of growth, having doubled its staff team across the last 5 years to meet demand for our services. We have no shortage of clients, a strong and enthusiastic volunteer base and a dedicated and experienced staff team.

LEAH is at an exciting time, and we are aiming to expand our service impact and reach across London.  The new Director will lead the development of the new 2025-28 strategic plan which will be the key to our future development and success.