Mental Health Support Worker Jobs in London
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Service in Redbridge.
£29,500.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Support Workers provide information, social inclusion, and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
Well House is a crisis house supported accommodation service that supports individuals for between 14 and 28 days as an alternative to requiring hospital admission for their mental health needs. The service works closely in partnership with a multi-disciplinary team in order to meet individual needs, manage risk and support individuals to achieve positive outcomes. The service operates 24 hours a day, 7 days a week to ensure members of the local community are able to access critical mental health support at all hours. The service receives referrals primarily from a local hospital emergency department and crisis lines, and may receive these referrals at anytime of day or night.
This role involves shift working including weekends, evenings and bank holidays.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
About you:
Plans and encourages involvement in local activities.
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and emotionally resilient in the face of challenging situations
Confident in the completion of regular paperwork and is well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience supporting people with their mental health
Specialist knowledge relevant to supporting people with a Mental Health diagnosis
Desirable:
We welcome and value applicants with lived experience of mental health services in our communities
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Redbridge.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Well House is a crisis house supported accommodation service that supports individuals for between 14 and 28 days as an alternative to requiring hospital admission for their mental health needs. The service works closely in partnership with a multi-disciplinary team in order to meet individual needs, manage risk and support individuals to achieve positive outcomes.
The service operates 24 hours a day, 7 days a week to ensure members of the local community are able to access critical mental health support at all hours. The service receives referrals primarily from a local hospital emergency department and crisis lines, and may receive these referrals at any time of day or night.
A Waking Night Support Worker will work to support people throughout the night at the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Involving young people in the design, development and delivery of the service
- Encouraging and enabling tenants to pay their rent and avoid personal debt
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
For our full Job Description please visit our website
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
Desirable:
- Experience working in complex mental health environments
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Birchall Wood Service in Hertfordshire.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
We are looking for a specialist behavioural support worker of skilled, creative and experienced support workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.
A full driving licence is required for this position.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer.
Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Supporting the customer in their sensory routine, trialling and testing new sensory experiences.
Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way.
Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer's (manual) vehicle to support them to go about their daily life.
Communicating with a range of other key stakeholders including social work, psychology, and commissioning teams.
Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements.
Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them.
Supporting the customer with personal care.
Reporting any observations relating to customer welfare.
Maintaining records as required at the project.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
NVQ Level 2 or equivalent
Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
Driving licence and a willingness to drive as part of support duties
Experience of engaging vulnerable people with complex needs in meaningful activities.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for 2 kind, compassionate and resilient Housing Support Workers to work across our Learning Disability Services in London, Hertfordshire and Kent.
£32,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of a Housing Support Worker is to provide housing related support across learning disability services to assist customers to maintain their tenancies and to ensure that services are compliant with Housing, H&S, Fire Safety and Care Regulations.
Main duties will include ensuring that all Complex LD services are compliant with living standards and other H&S checks. Ensuring that fire inductions are adequate and fire safety checks are completed in line with P&P for all sites.
As Housing Support Worker, you will be responsible for ensuring the services within your patch maintain high quality standards for H&S, fire safety and living standards audits/checks and that HB claims are all submitted in a timely manner and any tenancy issues are effectively addressed working alongside the Look Ahead Housing Management Team. You will be responsible for ensuring that all support is delivered in compliance with Look Ahead's policy and procedures.
This is a fixed term contract until 31st March 2025.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Operational Accountabilities:
Familiarise yourself with customers needs and profiles
To model Look Ahead values, policies & procedures
Organise and provide appropriate support for tenants preparing to move-on to greater independence, including applying for any grants to support the move and resettlement into their new home.
In line with P&P, be proactive in Safeguarding customers
Housing Management:
Monitor non payment of rent, liaise with support team/manager and where appropriate propose action that can be taken to improve the situation in line with the agreed policy and procedures on arrears.
Assist to sort out complicated HB claims
Ensure that good practice and equality of opportunity is followed
Property Maintenance:
Report, order and inspect day to day repairs and estate maintenance, monitoring the performance of Look Ahead contractors.
Ensure that fire and other equipment is regularly serviced, tested and complies with health and safety requirements.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Have housing management and support experience
Have the ability to deliver excellent housing and support services
Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement
Be practical and methodical
Have excellent organisation skills and be able to work effectively under pressure
What you'll bring:
Essential:
Knowledge of Safeguarding, MHA, DOLs, MCA and regulatory frameworks
Experience of delivering housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Desirable
Other relevant professional memberships and/or specialist qualifications
Holds relevant Health and Social Care management qualification - eg QCF Level 5
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Homelessness & Complex Needs service in Kensington & Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
On a rota basis 4 on and 4 off and will work with security
please note that the shift pattern can change when being reviewed
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Report any observations relating to customers welfare.
Assisting in the recording and reporting of customer incidents
Updating the database on each customer when necessary.
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Carry out security duties through locality checks to ensure the safety of the customers and premises.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager.
Be the lead person on a delegated task.
Being responsible for the handover of key information between shifts
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning Disability Service in Newham.
£27,727.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Behavioural Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. This will include providing physical, emotional, domestic, and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The shift pattern for this role will consist of early shifts (07.00-15.00) and late shifts (14.00 -22.00). Candidates would need to demonstrate flexibility to ensure that they are able to carry out both early & late shifts, including some weekend and bank holiday working.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005952
What you'll do:
Behaviour Analysis:
Observing and monitoring the customer's behaviours, their duration, intensity, as well as factors that may alleviate or trigger the behaviour
Planning appropriate intervention to modify and resolve the behaviour
Employing superb interpersonal and relationship skills to handle psychological and behavioural changes
Understanding and collaborating with the different support organisations accessible in the community
Exhibiting a concrete basis in behavioural analysis
Presenting and giving feedback to other professionals in a formal setting
Reporting possible cases of abuse, neglect, or endangerment appropriately
Actively participating in the design and review of behavioural intervention plans
Implement behaviour support plans
Measuring goals and objectives of behaviour support plans to ensure they are being met
Communicating with families and care managers regarding customer's progress in the absence of management
Analysing the behavioural interventions to determine their success
Assisting customers in identifying inappropriate behaviours and develop better behaviour alternatives
Assisting newly recruited staff in facilitating behavioural interventions
Maintaining up to date accurate records of customers, service being provided and behavioural data
Assessing a person's preferences and understanding what motivates them
Using strategies to help customers predict, understand, and control their environment and implementing service-wide strategies to support consistent environments
Supporting customers' physical and mental health
What you'll bring:
NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
Good IT skills
Training or experience with PBS Approach and Capable Environments framework
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Type: Part time, 21 hours per week
Contract Type: Fixed Term Contract
Salary: £27,800 per annum 0.6 FTE prorated to £16,680 per annum
The Senior Support Worker will coordinate and lead the Bromley by Bow Centre’s, day care service for adults with a range of abilities and needs, including those with learning disabilities, physical disabilities, autism, dementia and mental ill health.
The role will oversee the day-to-day running of the service and lead a small team of support staff, workshop tutors, volunteers and student placements. They will be responsible for ensuring all current and newly referred individuals receive high-quality, person-centred support. They will lead and support training and development within the team and provide ongoing coaching and mentoring to staff.
To ensure the Senior Support Worker establishes and maintains contact and involvement with those accessing the service, an element of their role will be direct support provision. They will be responsible for preparing and maintaining up to date support plans and coordinating the provision of high-quality, personalised care designed around individual abilities, needs and choices.
Central to the role will be the development of activities in arts and creativity and in building life skills, including healthy eating, physical activity, money management and digital skills, promoting independence, wellbeing and inclusion within the community.
They will ensure good working practices are established and maintained with those accessing the service, their families/carers and commissioners. Key to the job will be a proactive approach to stakeholder engagement ensuring a positive, engaging and promotional role with local authorities.
You may also have experience in the following: Support Coordinator, Support Management, Support Worker, Senior Support Assistant, Accommodation Support Worker, Homelessness Support Worker, Youth Support Worker, Support Supervisor, Supported Accommodation Worker, Young People's Support Worker, Social Care Worker, etc.
REF-218 641
We're looking for 2 kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Redbridge.
£27,352.00 per annum, working 30 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Well House is a crisis house supported accommodation service that supports individuals for between 14 and 28 days as an alternative to requiring hospital admission for their mental health needs. The service works closely in partnership with a multi-disciplinary team in order to meet individual needs, manage risk and support individuals to achieve positive outcomes.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with people and the importance of working as part of a group or team
- Confident in the completion of regular paperwork and is well organised
- Flexible
- Open to feedback and self-development
- Recognises the likelihood that the service will be a dynamic diverse environment and considers the impact of changes
- Confident in the use of IT systems such as SharePoint and Microsoft Office suite.
- Is respectful, articulate and sensitive in style of communication
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
Desirable:
- Experience working in complex mental health environments
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Do you want to work in a role where you can support people in Sutton to rebuild their lives?
This post is offered as a fixed term contract until November 2025, or as a secondment for internal applicants.
An exciting opportunity has arisen within the Sutton Vulnerable Adults Service for someone to join the team as a Housing Support Worker. The service provides supported accommodation across Sutton for over 100 adults with multiple needs as part of the Sutton Vulnerable Adults Pathway. We provide short term accommodation for up to 24 months, where clients are supported to identify appropriate move-on plans into sustainable accommodation. Our dedicated team work with a multi-agency, and recovery based approach to assist clients to achieve move-on aims.
In the role of Housing Support you will:
- Work on the weekly rota Mon - Fri 9-5, excluding weekends and Bank Holidays.
- Oversee a case load of clients, creating a supportive environment and working in a person centred way to support clients identify personal aims and ambitions, and support them to make and carry out plans towards achieving them.
- Provide practical and personal support to clients in a way that is approachable, engaging, flexible and caring.
- Work with partner agencies, and client’s access health and treatment, employment and training opportunists to meet their individual needs, and work towards focusing on engagement within the community.
About you
We are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives. If you have good interpersonal and skills, patience and resilience you don’t need to have direct experience, as we will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. You should demonstrate the below:
- A non-judgemental approach to working with homeless and vulnerable people, a good understanding, of or willingness to learn about the needs of our clients, especially those with complex needs.
- Good communication skills with the ability to build and maintain positive relationships with relevant partner agencies,
- The ability to manage complex and difficult situations in relation to people
- Dedication and personal resilience required to maintain enthusiasm for day to day contact with clients.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 13 January 2025
Interview and assessments on: week commencing 20 January 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Recovery Pathways & Progress Coordinator
Hours: Full-time – Permanent
Reports To: Operations Manager
Place of Work: London - Streatham, Clapham, Croydon
Salary: £31,990 with contributory pension
Empowering Recovery, Transforming Lives with The Nehemiah Project!
We are seeking a dynamic and empathetic individual to join our team as a Recovery Pathways & Progress Coordinator. This is an exciting opportunity to play a pivotal role in supporting men in recovery to transition towards independent living. At The Nehemiah Project, we believe that with the right guidance and opportunities, our residents can achieve lasting change.
This full-time role, based across our London houses, offers a competitive salary, a generous health and wellbeing plan, and the chance to be part of a culture rooted in compassion, honesty, and empowerment.
About the Role
As Recovery Pathways & Progress Coordinator, you will focus on facilitating residents’ personal growth and enabling them to build solid foundations for independent living. This role emphasises creating opportunities for our residents through external partnerships, and supporting them in accessing these. Your primary responsibilities will include:
- Building External Partnerships: Identify and collaborate with housing, employment, education, and other external agencies to provide residents with meaningful pathways to reintegrate into society.
- Peer Mentor Programme: Leading on the internal training and supervision of our Stage 2 residents onto our Peer Mentor Programme, pairing them with newer residents to share their strength and hope in recovery as well as finding other opportunities for them to contribute their lived experience to the charity.
- Facilitating Group Activities: Co-facilitate our resident-led A Brighter Future group sessions focused on lifestyle development, wellbeing, and maintaining a growth mindset.
- Supporting the Transition Process: Guide residents through their move-on journey into independent living, ensuring they have access to the right tools, networks, and resources for long-term success.
Find out more by clicking on our Job Description and Person Specification!
What We Are Looking For
We are looking for someone who is:
- Skilled in delivering a person-centred and trauma-informed approach.
- Experienced in working with men recovering from addiction and facilitating groups focused on behavioural change and recovery.
- Confident in establishing and nurturing relationships with external organisations to expand opportunities for our residents.
- Knowledgeable about Customer Relationship Management systems (such as Salesforce) for accurate record-keeping.
- Possesses an NVQ Level 3 in Health & Social Care (or equivalent).
Why Nehemiah?
Joining The Nehemiah Project means being part of a passionate and talented team committed to helping men in recovery lead fulfilling lives. We offer:
- A 35-hour working week (Monday to Friday) with an additional paid monthly on-call rotation.
- 25 days annual leave, plus bank holidays.
- A contributory pension scheme with Nehemiah contributing 3% of your annual salary.
- A comprehensive Staff Health Plan with insurance and wellbeing packages.
- Opportunities for skill development, leadership growth, and career progression.
Interviews will be conducted on a rolling basis. All job offers are conditional on completing an Enhanced DBS check and references check.
REF-218528
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives
Luminary Mission
We exist to empower women who have experienced homelessness, domestic abuse, violence, or sexual exploitation, offering them the chance to rebuild their lives through training, employment, and community support. Our mission is to help women find their strength, embrace their ambition, and gain the skills they need to thrive.
Who we are looking for:
We’re looking for an experienced support worker to join our growing Progression Support team, providing specialist support for women who have experienced multiple disadvantages including gender based violence. Empowering them to move towards independence, employment and fulfill their potential. Work for an award winning social enterprise that helps women flourish and support them in the long term. Be part of a great, talented group of professional women.
Please Note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.
Hours: 40 hours per week - usually 8 hours a day with 30 minute paid lunch
(Potential occasional evenings or weekends may be required but not often and by pre-arrangement only)
Location: Hybrid with a minimum of 3 days working onsite
Application Deadline: Sunday, January 5, 2025 (Please submit this application PLUS your CV as soon as possible, applications will be considered on a rolling basis as we receive them)
First Round Interview: Friday 10th January 2025 (online)
Second Round Interview: Monday 13th January 2025 (in person)
Key Job Responsibilities
- Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression.
- Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ to assess their needs and set targets on a regular basis.
- Nurture women’s engagement with Luminary’s vocational training programme, liaising with the training team to help 80% of graduates to complete a minimum of 80% of their vocational training.
- Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager.
- Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes.
- Support trainees during the apprenticeship process in Luminary cafes or bakeries, and support them with attending work experience days both at Luminary and at other external partners.
- Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women.
- Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process.
- Keep detailed records of all case-working according to best practice and aid in safeguarding, monitoring and evaluation.
- Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses).
- Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment
- Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation.
- Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma. Signpost any women wishing to access chaplaincy-style support to Luminary Chaplains.
- Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring.
- Contribute your experience of best practice to shape the way Luminary operates effectively
Job Requirements and Abilities
Necessary:
- Support work or social work experience
- Driven and highly motivated
- Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future.
- Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage
- Experience supporting an individual through safeguarding issues
- Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence
- Personable and patient with excellent communication skills, both verbal and written
- Organized with record keeping, time-keeping, and communication
- Hard working and able to pick up new tasks quickly learn new things quickly
- Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others
- Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team
- Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female
- Right to work in the UK
Desirable:
- Qualifications in social work/mental health related disciplines
- An IDVA/ISVA/IGVA Qualification
- Experience of the VAWG sector
- Experience delivering group sessions
Please ensure you will respect and apply with the Luminary Faith Policy
Perks & Incentives:
- Free barista coffee all day, every day
- 50% discount off all food & drink in our cafes plus family
- 20% discount off online purchases (celebration cakes & merch)
- Competitive leave policies
- Regular opportunities for training and professional development
- Wellness Action Plan developed to keep you healthy at work
- Long-term service rewards including increased holiday and birthday cake!
- Staff socials
- Opportunities to be involved in press coverage of Luminary
The client requests no contact from agencies or media sales.
You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people.
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.
In this role you will have opportunity to design and deliver innovative youth group support programmes (12-15, 15-18 & 18-25 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff. You will support the delivery of the youth reference group of young LGBTQ+ people (to support service evaluation and development) and support volunteer mentors.
You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns. You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.
The delivery of group support and activities will take place in person, but some work will initially be remote before returning to full time in person working.
Full Time: 37 hours per week
There will be two regular evening/ week and occasional weekend working required.
You must be available to work Tuesday and Thursday evenings & once a month on a Sunday afternoon. There will be occasional other evenings / weekend working required.
Interviews will take place Friday 24 January 2025 between 9.15am – 3.00 pm
ELOP is a holistic lesbian and gay centre that offers a range of social, emotional and support services to LGBT communities, and our core services
The client requests no contact from agencies or media sales.
Who is The Charlie Waller Trust?
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who died by suicide. We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate those with responsibility for children and young people - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Youth Ambassador Role: We are seeking UK-based Youth Ambassadors (16-25 year olds) to join our Youth Involvement Team. We wish to appoint people that can bring diverse experiences in education, work or community in order to help create and shape the work that we do. The Youth Ambassadors role is about prioritising youth representation, identity and community across our charitable activity and beyond. The Charlie Waller Team will provide appropriate training, guidance, and ongoing support to those selected.
What will the role involve?
- Working remotely for up to 2 days (14 hours) a month.
- Attending a Charlie Waller Team day in person in March 2025, in London. Travel expenses will be covered.
- Attending up to six online group meetings with other youth ambassadors and the youth involvement team.
- Preparing for all meetings by reading any specified materials and conducting any preparatory activities.
- Making advisory recommendations regarding the Charlie Waller Trust’s existing projects and programmes in schools, universities, colleges and the workplace.
- Opportunities to be involved in our podcast series, our equity, diversity and inclusion and sustainability working groups, fundraising events and co-delivery of training.
- Co-producing new and reviewing current training materials, resources, and communications.
- Opportunities to public speak at CWT meetings and events, as well as at events and conferences with external partners.
- Attending training sessions around topics ranging from public speaking to mental health research.
- Opportunities to attend mental health conferences on behalf of CWT.
- Opportunities to work with partnership organisations such as The Charlie Waller Institute or the Children and Young Peoples Mental Health Coalition.
- There will be other potential opportunities to co-produce and contribute to other CWT projects and activities, for example as a filmmaker/ researcher/ event organiser/ fundraiser etc.
- There will also be opportunities to bring ideas of your own to the Youth Involvement Team.
Am I suitable for the role?
We are looking for people with:
- Passion, commitment and creative ideas about improving young people's mental health
- Insight on the current challenges to young peoples mental health both inside and outside of schools, further education colleges, universities and workplaces
- Experience of advocating for young people's mental health with friends, family, at work, school, university or college. We are keen to work with young people with lived experience of mental health difficulties and services, as well as those who have an interest in mental health but no lived experience of difficulties
- Interest and enthusiasm in engaging with, learning about, and sharing the Trust’s work
What skills will I need?
We are looking for people who can:
- Demonstrate effective teamwork skills
- Demonstrate effective communication skills
- Demonstrate effective organisation and time management skills
- Commit to a role with responsibilities over an extended period
- Treat discussions with sensitivity, professionalism, and confidentiality
- Consider a range of different viewpoints to make a decision
- Share and promote the Trust’s work with other young people in their network
- Take action to look after their own mental health and wellbeing
What will I gain from the experience?
- Experience working as part of a young, dynamic team inputting into the way in which child and adolescent mental health is approached by the charity sector and is supported at home, in schools, colleges, universities and workplaces by the Charlie Waller Trust
- An opportunity to work alongside the CWT core office team on resources, projects and programmes
- An exciting opportunity to give feedback and evoke change on behalf of other young people and those responsible for them
- Knowledge, skills and training in relation to mental health
Equity, Diversity and Inclusion
Terms and Conditions We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from boys, men and non-binary folk, and those from Black, Asian and minoritised backgrounds. When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need.
How much time am I expected to commit?
We expect those joining the Youth Ambassador group to join on a freelance basis for one year from February 2025 to January 2026.
Hours are subject to change each month but on average we would plan for you to work for CWT for up to 14 hours (2 days) per month. The majority of the working hours offered can be arranged as flexibly as possible around your other commitments
Will I be paid?Ambassadors will be remunerated for their time at a delivery and desk rate of £15 per hour for work both online and in person.
Desk work includes training preparation, resource coproduction or review, attending meetings and involvement in focus groups. Delivery work includes training delivery, public speaking at an event about the work of the Trust or hosting or being interviewed on the ambassador podcast.
Any expenses incurred in the role will be covered in line with the Charlie Waller Trust’s expenses policy (public transport or mileage at 45p mile). Payment will be made via bank transfer following the completion of an invoice or hours claim form. Further detail will be provided if you are appointed to the group.
If you would like to discuss the role before applying, please email Alice Palmer, Youth Involvement Lead - details found in the job description in the link.
What is the deadline to apply? 12:00PM, Tuesday 14th Jan, 2025
What will happen once I apply?
Applicants will be notified of the outcome of their application by email in the week commencing 20th January. We will invite successful applicants to an online interview w/c commencing 27th January 2025.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?
Ready to be part of a growing team at a community youth organisation based in Westminster?
We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.
There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.
Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.
We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then I hope you will consider joining our organisation.
Purpose of the role:
- To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old.
- To lead on the “Creating Communities and Opportunities” programme.
- To work alongside Caxton Youth Organisation colleagues to support children and young people from the Westminster community to run our youth programmes.
- To support the delivery of our holiday programmes; and residentials providing overnight disturbance cover where needed
Required skills, knowledge and qualifications
- A minimum of 2 years experience in the youth work sector.
- A minimum in Level 3 Youth Work.
- A highly motivated and creative youth worker.
- Strong empathy and a person centred approach.
- Experience in shaping and delivering youth work programmes.
- Experience in partnership work and collaborating with external agencies.
- Excellent written and communication skills at all levels.
- A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
- A good understanding of inclusive practice including different communication methods e.g. Makaton. Advanced use of Microsoft packages.
- A good understanding of safeguarding and confidentiality.
- Is able to work as part of a team and to use own initiative. Is willing to travel and to work unsociable hours, including evenings and occasional weekends
Desirable
- Experience of supporting learning disabled and autistic young people.
- An interest in arts and culture.
- Experience of using Makaton or other inclusive communication methods.
- To have a driving licence and ability to drive a minibus (including a D1 licence and MIDAS qualification).
- First aid training and/or mental health first aid training.
Essential Safer Recruitment Criteria
1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.
2. The candidate must be able to provide at least two relevant references prior to taking up the post
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.
*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
Please note that interviews will take place on Friday 10th January 2025.
Please can you complete both a CV and a personal statement which shows why you would like to work at Caxton Youth Organisation and how you meet all of the essential criteria in the person specification. The closing date for applications is 12pm on Wednesday 8th January 2025.
Please note that interviews will take place on Friday 10th January 2025,
Please note that applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Advice Worker to join our homelessness service in Kent.
£26,077.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
This is a fixed term contract of 12 months.
Want to feel like you're making a difference? You'll feel at home here.
Working within our Kent Domestic Abuse services, Tenancy Support Workers will provide resettlement support to customers who are moving on from refuge and domestic abuse tenancy support to community clients who have accessed the Sanctuary Scheme in West Kent.
Look Ahead operates trauma and psychologically informed approaches, ensuring that our customers benefit from being supported through strengths-based practices. Tenancy Support Workers share responsibility by ensuring that a holistic and cohesive model of customer support is embedded across Kent.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
Supporting key customers to set personalised goals in the form of a move on Support Plan
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'
Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date.
Liaising and building partnerships with local charities to support customers with move on items
Accompany customers to property viewings.
Helping to set up utilities for move on customers
Working proactively with the refuge and IDVA teams and referring any clients/customers to the IDVAs where required.
Completing Marac referrals for high risk community client.
Empowering customers to ensure they receive the service and benefits to which they are entitled
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community Mission & Values 'Working with people to make choices, achieve goals and take control of their live through high quality care, support and housing'
Involving customers in the design, development and delivery of the service
Develop links with private sector landlords, estate agents and other housing providers in order to source additional units and move on accommodation
For the full list, please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
Full Driving Licence and access to use of vehicle
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.