Mental Health Jobs in London

North Paddington Foodbank (NPFB) is the UK’s first and only full cash-first foodbank, pioneering a transformative approach by providing customers with emergency cash grants alongside advice and support services. We’re looking for a dedicated and passionate Welfare Benefits Advisor to help deliver life-changing financial support to individuals in Westminster who may be missing out on benefits or are struggling with debt.

This is an exciting opportunity to work directly with those in need, offering tailored guidance on welfare benefits, income maximisation, and budgeting. You will have the chance to make a real impact on the lives of vulnerable people, ensuring they receive the financial assistance and advice they deserve.

Role Overview:
We are seeking a passionate and driven Welfare Benefits Advisor to join our team and make a significant impact on the lives of those in need. This position is vital in ensuring that underserved communities in Westminster access the financial support they deserve. The ideal candidate thrives in a dynamic environment and embodies a positive, solution-oriented mindset.

Key Responsibilities:

• Casework Support: Provide comprehensive casework support to NPFB service users, assisting with welfare benefit claims (PIP, ESA, Universal Credit) and addressing independent reviews.
• Debt Support: Offer basic debt advice, focusing on priority debts, applying for Local Housing Allowance, and facilitating referrals to specialists for complex cases.
• Financial Capability: Help clients create realistic budgets and develop essential financial skills to foster independence.
• Income Maximization: Deliver tailored advice to maximize household income through benefit checks, applications, and challenges to ensure clients receive their rightful support.
• Outreach Coordination: Manage outreach clinics and community events, collaborating with partners to enhance service delivery.
• Client Engagement: Provide advice across various settings, including the NPFB office, community outreach, and digital platforms.
• Record Keeping: Maintain accurate case records and ensure timely completion of funding reports and evaluations.
• Training: Stay updated on welfare legislation and provide training sessions for staff and volunteers on welfare rights issues.

Qualifications:

• Proven experience in delivering social welfare advice. 
• Ability to empower clients facing welfare benefits and debt challenges through empathetic support.
• Excellent communication and interpersonal skills, with the ability to manage challenging situations effectively.
• Proficient in managing a caseload and meeting deadlines to ensure timely client support.

Personal Attributes:

• Commitment to quality, continuous improvement, and excellence in service delivery.
• Demonstrated leadership qualities and emotional intelligence.
• Passionate about equity, diversity, and inclusion, with a willingness to challenge discrimination.

Other Requirements:

• Willingness to travel across Westminster and work occasional weekends or evenings.
• Right to work in the UK and willingness to undergo an enhanced DBS check

If you thrive in fast-paced environments, are driven to create positive change, and want to work with an innovative team that believes in the power of cash-first interventions, we’d love to hear from you!

We are offereing a unique opportunity for someone with lived or working experience of the justice system to coach, support and enable others in improving their life chances. The key to this is the work you will undertake as part of a close-knit team helping people with convictions - and young people at risk of sliding into gang culture, into and through attaining their driving licence. Having a licence is a significant step on each client's journey to independent living, enabling them better employability and supporting them in re-engaging with both their families and communities. Naturally, all roles such as this have their challenges, but the rewards of seeing someone sucessfully rebuild their life are outstanding. Full training will be given but owing to the nature of support we give, a driving licence is much preferred.

A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.

The Role

We are seeking a self-motivated, proactive and driven individual to contribute to the development and achievement of LAMDA’s KE (Knowledge Exchange) objectives as outlined in the Higher Education Innovation Fund (HEIF) plan.

Reporting to the Head of innovation, the post holder will help to develop and administer projects across LAMDA’s Research & Innovation programme, support the academic staff and exams department, and work with external partners to further the school’s research, impact, knowledge exchange and external engagement activities with industry and higher education partners.  Additionally, you will support data collection across the school for impact reports and requirements and focus on the development of a Knowledge Transfer Partnership (KTP) portfolio.  This role will play a pivotal role in supporting with the preparations for LAMDA’s first return to REF 2029.

To be successful in this role, you will have strong communication skills and the ability to build relationships.  Furthermore, you will have a good understanding of how to approach market research and skills audits whilst having had experience in event creation, planning and delivery.

Hours: 35 hours per week; Monday to Friday (9.15am - 5.30pm) plus evening and weekend work as and when necessary.

APPLICATION PROCESS

For a full job description and to apply, please visit our website via the apply button. 

We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.

To apply, please provide:

• A covering letter to tell us a little about yourself and why this position interests you
• Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have
• CV
• Completed Equality and Diversity monitoring form

APPLICATION DEADLINE

Closing date for applications: 5pm on Sunday 13 October 2024.

Interviews will be held on w/c 21 October 2024.

Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under -represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats.

As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services.

Registered Charity No: 312821.

We have a job vacancy for a Dementia Specialist to join Shine as the Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator. 

Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.

In the last year we have seen a 25% increase in members who are living with Normal Pressure Hydrocephalus (NPH) across England, Wales and Northern Ireland. There are currently just over 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows. 

We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service. 

Purpose of Job

To be the Dementia specialist for Shine.

To provide the foundations for improved health, social and emotional outcomes for adults living with NPH/Dementia and to support their families/carers. 

Shine will offer you:

• A competitive salary

• 35 hour working week

• 25 days annual leave plus additional discretionary leave between Christmas and New Year

• Opportunity to purchase additional annual leave

• Additional annual leave due to length of service

• Defined contribution pension

• Life Assurance cover

• Support to learn and develop

Please see the full Job Description and Person Specification and Introduction to the NPH Coordinator Role below and on our website.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to our CEO, Kate Steele.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Closing date: 11pm Wednesday 16th October 2024 

Interviews:  Tuesday 29th October 2024 at our Head office in Peterborough

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

We are looking for a Corporate Memberships Manager to join the National Theatre Development Team.

Purpose of the role:

We are looking for a candidate with a strong grounding in relationship management who also has an interest in and enthusiasm for new business. The ideal candidate will understand membership schemes and stakeholder management with an ambitious approach to bringing in new business, alongside exemplary relationship building and customer service skills.

The successful candidate will have the following: 

• Proven success in account management and new business in a target driven environment

• Demonstrable knowledge and understanding of customer service values

• An understanding of marketing/fundraising/business with good networking skills

• An aptitude for working with finance with thorough attention to detail

• Excellent administrative and multi-tasking skills with experience of balancing a high volume of requests and a confident, tenacious outlook and can-do attitude

Working with us will give you...

• Complimentary staff tickets for shows and backstage tours, subject to availability and policy

• 25 days annual leave increasing up to 32 with length of service (plus bank holidays)

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role

• Hybrid and flexible working, subject to agreement and policy

• Access to interest-free season ticket loan and cycle scheme partnership

• Generous sick pay

• Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• On-site staff canteen and social facilities

• On-site Occupational Health support

• In-House Mental Health and Wellbeing Advisors providing workplace counselling and support

• Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active

• Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners

• Discounted access to NT at Home

• Volunteer Leave – paid day a year to volunteer for your chosen charity

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)

• Access to retailer discounted gift cards and a cash-back-on-spending card.

As the Peer to Peer Groupwork Facilitator you will set up, lead and deliver a year-long peer to peer group programme for bereaved families who have experienced the sudden and unexpected death of a baby or young child.

The groupwork is based on a programme led by Harvard University and Boston’s Children’s hospital and has structured sessions drawing upon psychological model of CBT, although the sessions are not therapeutic. Each session has a theme and incorporates education, guidance and support.

You will establish and deliver a new peer online support group, facilitating group formation, and enhancing service delivery and creating a safe and welcoming space for bereaved families.

Outside the group sessions you will be responsible for managing the administration and evaluation of the service, including and collection of questionnaires and feedback required for reporting purposes and supporting members with any signposting requirements processing referrals, carrying out eligibility screening, monitoring the waiting list and inputting and keeping all database member and service records up to date.

It is a key time to be joining the charity and helping us to continue to save babies’ lives and support bereaved families. The charity has been hugely successful, but the work is far from done. The impact of the sudden death of a baby is wide and never goes away, as we know from the families that we support. This drives all our work, across each department. We are a close and friendly staff team who all share passionately in the charity’s objectives, vision and values.

The Children's Society and BBC Children in Need: A Million and Me Award

Wellbeing Practitioner

Role based in London

The post-holder will work within an innovative mental health community based setting,

Permanent with funding until 31st July 2026.

Hours: 35 Hours

Salary: £29,394.04 per annum

Benefits: 28 days holiday per year (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension- employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service

Do you want to support children, young people with emotional, behavioural and mental health difficulties?

Can you demonstrate being able to work effectively with people from different organisations, in order to make positive change? If so - please read on!

The Children's Society is delighted to embark on an exciting new partnership with BBC Children in Need in partnership with The Health Foundation and Impact on Urban Health to develop and deliver an innovative programme to improve children's mental health.

The funding is going to create a brand-new early support programme which will support children aged 8 - 13 years-old across England, Wales, Northern Ireland and Scotland with a strong focus on those children and families within marginalised communities. Our ambition is to support children and their families as early as possible to help prevent children developing and experiencing and mental health difficulties as they become teenagers.

The programme will offer one-to-one time-limited psychosocial interventions to children and their families. We will utilise solution-focussed approached to provide children and their families with a toolbox of strategies to help support the child's emotional health and wellbeing and manage their feelings. The direct work with children and families will be supported by digital interventions, through the use of our own wellbeing app “Me Time”.

About the role

We are looking for a creative, empathetic and organised practitioner who has experience of working with children and families around their wellbeing. You'll have excellent relational skills and have the ability to quickly build positive and trusting relationships with children and their families.

The role will be responsible for engaging children aged 8-13 and their parents, carers and family members where appropriate. You will deliver short term interventions to children who are struggling with their emotional health and wellbeing. These interventions will be face-to-face, over the phone and utilising our wellbeing app “Me Time”. The role will also work in partnership with other organisations and agencies such as schools, Child and Adolescent Mental Health Services (CAMHs), GPs and early help services.

In addition to working within your local team in Leeds you'll also form part of the National Programme, where you'll have the opportunity to connect with colleagues working across England, Wales, Northern Ireland and Scotland.

Skills

-Computer literate and is able to navigate a data management system (after training is provided)

-Excellent verbal and written communication skills, including telephone skills

-Teamwork and collaboration with a variety of partners

-Able to develop good therapeutic relationships with all children and families - practicing in a non-judgement and anti-discriminatory manner

-Competencies in undertaking risk assessments within scope of practice

Work-based Knowledge

-Knowledge of emotional health and mental health presentations and an understanding of evidence based and best practice

-Demonstrates knowledge of the issues surrounding biological, socio- economic factors and mental health.

-Knowledge of safeguarding issues and risks for children, young people and young adults.

- Able to demonstrate a knowledge of the issues that children, young people and young adults face when accessing mentalhealth services.

-Evidence of delivering positive outcomes, specifically around emotional and mental health.

-Evidence of working in partnership to deliver improved wellbeing for children &young people struggling with their emotional health and wellbeing.

All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities

For an application pack please visit the web site

http://www.childrenssociety.org.uk/about-us/work-us

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.

The closing date for applications is 6th October. If after 14 days we have received enough applications we can close this vacancy from the 4th October onwards.

Interviews w/c 7th October.

IN1

We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families.  Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.

The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year.  The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.

We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service.  Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services.  We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.

This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work.  We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.  

If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.

Further information about Respond     

Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years.   Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.    

If you’d like to find out more about this role, please read through the job description and person specification.

When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.  

Interviews will be in person in London.

  

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

You will work with dasl’s members, local Deaf and Disabled people, to empower them to become leaders and campaign, fighting for social justice for Deaf and Disabled people.  You will recruit new members, support them to understand their rights, provide training and peer support, and enable them to hold decision-makers accountable.

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff.  We work flexibly between home and office. Our office in Brixton is accessible.

To apply, please email your CV, our equal opportunity monitoring form, and a personal statement,  demonstrating why you think you are suitable for the job by showing how you meet the skills, experience and knowledge requirements on the person specification. The deadline for applications is Thursday 17th October, 9am.

Please make sure you have the following documents:

• Recruitment pack
• Equal opportunities monitoring form
• Job description and person specification
• Personal Statement form

We highly recommend contacting us to learn more about this exciting role. 

Salary: Circa £28,000 per annum (dependent on candidate experience) plus 10% pension, health care cash plan and a range of other great benefits including hybrid-working

Reporting to: Communications and Social Media Manager

Location: London WC1X. Hybrid-working offered with a minimum requirement of 2 days in the London office with flexibility to attend the office more regularly as the needs of the role dictate.

Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)

About Us 

Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.

For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music.

Our sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.

Love Music; Help Musicians.

About the role 

The Communication and Marketing Officer is key to delivering a range of marketing communications for Help Musicians and Music Minds Matter, ensuring our website, stories, print and digital content is clear, up-to-date and on-brand. 

With a proven track record in strong copywriting, the person in this role creates and develops content (written, video and graphic) in-line with annual plans, bringing to life our charities’ impact, stories and support. This will include writing, evolving and maintaining interesting copy on our webpages and developing the storytelling in our digital content, long form and social copy to drive engagement.

Working collaboratively with teams across the organisation, the post holder is able to deliver on content goals and repurpose content to create a stream of engaging outputs for a breadth of audiences (e.g. donors and those seeking our support). 

Through impactful copywriting and storytelling, they bring to life our brands and amplify the wider communications of the organisation. 

About you 

You will have excellent copy writing skills, understanding how to use language to connect with an audience. You will have a natural curiosity for human interest stories with some interviewing experience. A keen eye for detail is very important but the ideal candidate will also have a willingness to ask questions and continuously learn.

Soft skills are key to this role so being personable, emotionally intelligent and able to conduct discussions around sensitive issues with compassion and discretion are vital. 

A creative thinker who is able to turn ideas into content to bring our stories, research and key messages to life. 

It is desirable for you to have experience using Canva or Adobe suite (including Premiere Pro, Photoshop, InDesign) helping to support on the breadth of communications and marketing delivery. 

How do I apply? 

For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.

Deadline for applications: Wednesday 9th October, 9am

Any offer of employment will be subject to providing evidence of a clear Basic DBS check.

Our commitment to EDI 

We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background.

We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.

Fixed Term Contract (up to 12 months)

Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century? As Community Fundraiser you will play a key and vital role of working with supporters to inspire them by delivering community fundraising initiatives with individuals and groups.

Exciting opportunity to be the driving force behind our community fundraising, you will help us to engage, train and coach our community supporters adding value to their relationship with St John Ambulance, motivating them to maintain and increase their support. Reporting to the Regional Manager, the role would suit somebody who has excellent communications skills with either fundraising experience or sales background looking for a chance to get into fundraising.

The role benefits from a competitive salary, flexible working, generous pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, life assurance, eye care and mental health, wellbeing tools and volunteering days. It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Fundraising experience is preferred, but for a strong communicator with sales experience training will be provided
• Experience of working to KPIs and targets
• Excellent interpersonal skills with ability to communicate effectively at all levels
• A team leader and player with the ability to lead, motivate and manage a geographically dispersed volunteer base
• Ability to build positive relationships with volunteers, donors and key area stakeholders and manage their expectations

About the Role:

12 month fixed term contract

• Developing and maintaining sustainable relationships with supporters in local communities
• Implementing fundraising plans for identified St John Ambulance fundraising volunteers/groups in order to deliver the community fundraising strategy
• Managing all community fundraising supporter relationships to agreed budgets, deadlines and stewardship levels
• Analysing and proactively managing fundraising group development in order to achieve agreed targets
• Manage, recruit, induct, training/coaching, retaining and rewarding volunteers in line with the volunteer strategy

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

Morgan Hunt's Social Care team are proud to be working with The Elfrida Society on their search for a Specialist Advocacy Worker.

Advocating for adults and parents with a learning disability and/or mental health struggles, you will support parents through the complexity of parenting, supporting them with all matters relating to their children.

Supporting parents going through child protection, care proceedings and in court hearings, you will help them understand the process and advocate on their behalf.

Ensuring the view and voice of parents are heard, you will ensure the processes are fair and that no stone is left unturned, ensuring every effort is put in place to offer parents every change of success.

The role is permanent contracted 20 hours per week however the likelihood of overtime is very likely due to the busyness of the service.

We are ideally looking for someone with advocacy experience however are open to people with family or mental health experience.

The role is Monday to Friday 9:30 - 17:30

The head office is based in Islington however the court proceedings mean frequent travel.

Please get in touch with Amara Howe at Morgan Hunt to find out more.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.

The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. The role will cover the North East & Yorkshire regions.

You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.

Main duties and responsibilities of the role:

Strategy, finance, and reporting

· Responsibility for 3 income streams within the region including corporate, community groups and Do It Yourself (DIY) fundraising.

· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with partnerships in your region with a value of up to £100,000.

· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, following fundraising legislation and good practice.

· Recruit new fundraising supporters in line with strategy.

· Support the Community Fundraising Manager (CFM) and Head of Regional Fundraising (HORF) in developing the Community Fundraising strategy for ARUK to increase income within this stream.

· Support and extend volunteer networks within the geographical area in line with strategy.

· To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.

· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload cost-effectively and proactively.

 

Supporter Management

· Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.

· Provide high-quality account management to volunteer groups in geographical area.

· Effective management of volunteer relationships within geographical area.

· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.

· In liaison with the Partnership Development Managers and Partnership Development Officers, provide high-quality account management to corporate supporters within the specified geographical area and/or of relevant value.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.

Increasing Community Support within geographical area

· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within the geographical area, in line with strategy.

· Run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.

· Manage the recruitment process of new ARUK volunteers in the geographical area, providing relevant support and training.

· Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with the strategy.

· Initiate and roll out community fundraising events in the geographical area with evidence of effective ROI and achievement of strategic goals.

· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.

· Arrange appropriate volunteer representation at events in the community (for example, for cheque collections and talks), spreading the charity’s reach cost-effectively.

· Identify, research and target prospective community organisations, in liaison with CFM.

· Identify, research and target prospective local corporates in liaison with CFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with both community and corporate strategies.

· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.

Monitoring and Reporting

· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Community Fundraising Manager.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.

 

What we are looking for:

· Experience in partnership fundraising and/or relationship-building.

· Experience in public speaking, such as giving presentations and talking at events.

· Knowledge of recruiting key volunteers and fundraising supporters.

· Experience and a keen interest in building long-term relationships with supporters.

· Proven ability to provide excellent stewardship.

· An ability to manage a busy and varied workload.

· Excellent communication skills, both verbal and written.

· Excellent organisational skills.

· Full driver’s license with access to own vehicle. 

· Flexibility to work some unsocial hours and willingness to travel independently.

· Live within North East & Yorkshire regions.

Additional Information:

Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £31,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 13th October 2024, with interviews likely to be held week commencing the 21st October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

This Telephone Team Coach and Supporter Care Officer role is the perfect opportunity to build on your proven ability to get the best from individuals, teams and databases in providing inspirational customer/supporter service.

Greenpeace is an international network of non profit campaigning organisations operating in over 55 countries. Our independence and global reach enable us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.

A key part of your role will be coaching our small team of in-house callers to make outgoing calls that build, retain and strengthen relationships with our supporters: welcoming, thanking and encouraging them to leave a gift in their Will for lasting impact.

You’ll also handle inbound supporter care across a variety of channels – including phone, email and social media – responding to questions and producing engaging personalised replies, as well as writing inspirational copy to answer regularly asked campaign questions.

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

What we're looking for:

• Experience of coaching and motivating a team to achieve fundraising or supporter experience targets and managing individual performance, holding team members accountable for hitting their goals.
• Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
• Experience using databases (CRMs) to run regular reports on calling campaigns and individual performance, with the ability to disseminate key insights and data to relevant stakeholders.
• Excellent written communication, with the ability to write engaging responses to enquiries, judging the appropriate tone and content to be used.
• Emotional resilience to recover quickly from setbacks, keep positive and maintain perspective while navigating negative, challenging or emotive interactions.
• Excellent organisational skills, with the ability to prioritise and organise your own work, follow agreed work-plans and meet deadlines.
• Genuine interest and enthusiasm for environmental issues and the work of Greenpeace, with a passion for sharing this with our supporters.

We give you:

You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

We are happy to consider flexible working requests as part of the recruitment process. 

Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

To Apply

For further information and to apply please click the apply button. 

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law

CLOSING DATE: 9.00 am 23rd October
INTERVIEWS: 5th and 6th November