Membership Office Manager Jobs

St Matthews JOB DESCRIPTION:

Business Centre Co-ordinator

An exciting opportunity has been created here in Hull, to manage a brand new Enterprise, Work and Events space at the recently renovated 150 year old St Matthews former church.  Is this the job for you!?

The relaxed environment at our grade II listed, St Matthews, houses our Community Enterprise Centre designed to make us Hull’s preferred choice for shared work-space. This is a new focus for Giroscope and will require expertise, dedication and skill from all the team - but especially from the new Business Centre Co-ordinator, to secure a sustainable and prosperous future.

St Matthews is a newly refurbished, iconic local community enterprise centre celebrating opportunities in social business and enterprise, designed to encourage and build a sustainable local economy; signalling a place of welcome, community, culture and enterprise.

It is designed to offer a highly accessible, flexible, and multi-functional building to enable local people to develop employment and business skills. At its heart its mission is to stimulate the local community, hosting many commercial and community facing events, responding to local demands and needs.

We will rent out business and event spaces for existing and new start enterprises and other users, and will provide specialist enterprise support to our business tenants and users. As Business Centre Co-ordinator you will help realise our ambitions in developing a successful and sustainable St Matthews.

Purpose of the role: to be responsible for the successful operation of St Matthews, ensuring the centre provides an excellent customer experience, a diverse range of inclusive activities, and meets its income generation targets.

From our humble beginnings, we have designed and evolved what we believe to be a highly distinctive environment pitched at an accessible price. We are determined to attract a diverse community of productive and genuinely engaging people; these are our work space members.

You will have the privilege of establishing and growing a community that is in the need of a cheerful, positive person with the and resourcefulness to match.This isn’t just a front of house role, we’re on the lookout for a multi-talented, charismatic and creative problem solver. Someone that’s as comfortable talking about people’s passions as they are serving up business insight, light snacks and resolving any customer issues with the help of the Giroscope’s wider team.

Giroscope’s ambition is to exceed the expectations of our work space members on a daily basis. We will work hard with you to enhance the workplace experience from every angle, redefining what it means to ‘go to work’. 

We strongly believe that the happiness of our staff is foundational to the happiness of our community. 

The Role …

• Assisting in all stages of the business and co-worker member journey – to ensure that we support all individuals and teams throughout each day, week and month.
• Facilitating the well-being and happiness of all business and co-working members through personal introductions, social/community events, workspace maintenance, operational management and the resolution of issues.
• Demonstrating St Matthew’s core values and expectations by being a positive presence for all members.

The Role …

You will:

• Be familiar with delivering and achieving sales and room hire income targets
• Become the familiar face and first contact to each new work space member.
• Lead, develop and coordinate community initiatives to connect members. This includes but is not limited to; delivering member introductions, event organising, electronic and print communications.
• Guide new members through the welcome and onboarding process.
• Meet and communicate with members to resolve issues, process membership departures and other issues of complexity.
• Resolve member-related issues to ensure a happy, cohesive community.
• Manage work space member expectations in line with the St Matthews mission.
• Resolve member complaints regarding other members through unbiased investigation.
• Seek opportunities to engage members to discover and discuss members’ business, social and personal objectives.
• Proactively enquire regarding members’ business objectives and identify both St Matthews and member services that could assist in achieving their goals.
• Manage inbound post.
• Implement rules, guidelines and best practices for the community to enhance the member experience.
• Identify and communicate observed weaknesses within community management, sales, events, training, and member experience on a company-wide level.
• Work with Giroscope’s operations team to ensure that all in-house tech is operating correctly at all times.
• Ensure our facilities are compliant with all ongoing health and safety requirements.

This role is multifaceted and will evolve as the user community grows, changes and adapts. You should have a growth mindset that is eager to take on new challenges; big, small, fun and sometimes yes, undesirable.

About You

• You’ll have hospitality and management experience and be able demonstrate customer service experience and a proven ability to add value to customers.
• You’ll be a people person, likable, friendly, organised and a super-efficient achiever. 
• You’ll have an inherent desire to see others happy in and outside of work.
• You’ll understand business dynamics and experience of working and leading a small team.
• You’ll enjoy a task-oriented day and are energised by each day offering a different challenge.

 For further details please go to our website!

Job Title: Referral Co-ordinator, Newham

Salary: £9,956 Actual (£24,890 FTE)

Working Hours: 14 hours Per week (to include 

End of Contract:31st March 2025 (extension subject to funding) 

Location: Newham office based with some home working

Benefits: NCT membership with access to exclusive benefits, pension  scheme, 30 days annual                                                   leave plus 8 bank and public holiday.

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, health inequalities, feeding difficulties or poor mental health.

This postholder is the first contact for referrals made into a perinatal programme supporting migrant marginalised women who experience many barriers to accessing maternity care. The role requires excellent communication and the ability to be sensitive, patient and non-judgmental. Responsible for managing an empathetic, integrated and person centred experience for women referred for perinatal support.

Responsible for converting referrals into impactful support, keeping them informed by building rapport, sharing information about the project, providing resources and service details, maintaining ongoing effective communication as required, liaising with health professionals to ensure a joined up approach to service user wellbeing. Keeping referrers and project website up-to-date with service provision, documenting referral procedures and assisting with the sourcing and coordination of baby bundles for clients.

NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.

This role is based in a Newham office with some home working

About the Role

Some of the key responsibilities of the role include:

• Making contact with women referred into the perinatal programme, using interpreters as required, sharing information about the service, answering questions and inviting them to attend scheduled groups where further support is offered.  Communicating with other team members for support as required.
• Liaising with local health professionals and referrers to maintain strong relationships and clear referral pathways, responding to referrals, keeping referrers up-to-date and ensuring they have a clear understanding of the programme and can make appropriate referrals.
• Ensure all referrals and actions are logged onto the case management software, maintaining activity on the system by regularly inputting data and updating client notes.
• Administrative tasks, including the monitoring of the project email inbox, keeping the project website up to date, managing shared spreadsheets ensuring they’re up-to-date and assisting with the sourcing and coordination of baby bundles for clients

You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily, providing non-judgmental, sensitive communication with clients, using patience and active listening skills. You must be able to confidently prioritise your own work, be highly organised and able to work independently.
The role is 14 hours per week which will need to be worked over a minimum of three working days, one being either a Monday or Wednesday. This is largely a community-based role, working from a project office with some home working.

About you

• Have excellent communication skills and be able to build relationships and create a rapport with a wide range of people. Providing non-judgmental, sensitive communication with clients with patience and active listening skills.
• Have experience of supporting and/or working within marginalised or vulnerable communities and understanding the challenges they face.
• Have resilience when hearing people sharing emotionally difficult circumstances
• Good IT and database skills and excellent attention to detail

If so, please read the job description via our website.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 29/10/2024
Interviews: Friday 8th November 2024 in person in Newham

Interview format: Will be in person at a venue within Newham. The interview will be a mixture of open and competency-based questions, including a basic IT test.

JOB PURPOSE

There has never been a more challenging time for refugees. At UK for UNHCR we are determined to be as effective and inclusive as we can to mobilise resources to support vital work for displaced people.  We aim to share the refugee experience to inspire hope and compassion with our supporters and key audiences in the UK.

As our Director of People, you will provide strategic leadership and direction for human resources and organisational development, ensuring the charity remains a top-tier employer that attracts, retains, and develops talent. This is a key leadership role, where you will drive organisational culture, ensure compliance with UK employment laws, and foster an inclusive and high-performing workplace aligned with the charity's values and goals. Reporting directly to the CEO and sitting on the Senior Management Team (SMT), this is an exciting opportunity to be the first Director of People for the charity, which has grown rapidly since its inception in 2020. You will have the opportunity to shape your future team, which currently includes a Senior Manager of HR & Ops who is interim and some support from our Operations Officer.  

This is a part time position - 3 or 4 days per week.

If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.  We welcome applicants from minority ethnic and protected groups.
 

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
 

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Key Responsibilities

Strategic HR Leadership:

• Develop and implement a comprehensive People & Skills Strategy aligned with the charity’s mission and goals.
• Develop the annual budget and manage expenditure for all areas of responsibility. 
• Lead the creation of a positive organisational culture, promoting diversity, equity, and inclusion at all levels.
• Advise the CEO and senior leadership on HR issues, trends, and best practices.
• Champion staff well-being, engagement, and development, ensuring a culture of continuous learning and growth.
• Represent the charity at external HR and humanitarian forums, conferences, and events.
• Work closely with the Board of Trustees and lead in the management of the Board’s Remuneration Committee.

Recruitment and Talent Management

• Oversee the recruitment and onboarding process, ensuring the charity attracts diverse and qualified candidates.
• Develop talent retention strategies, ensuring the charity is an employer of choice in the humanitarian sector.
• Implement learning and development programmes to nurture leadership, enhance skills, and ensure compliance with sector-specific training (e.g., fundraising / line management skills, safeguarding, data protection).

Performance and HR Compliance

• Oversee performance management systems, ensuring they are fair, transparent, and supportive of staff development.
• Ensure compliance with UK employment legislation, including employment contracts, grievances, disciplinary procedures, and workplace policies.
• Provide oversight of health and safety regulations, safeguarding standards, and risk management across all organisational levels.
• Responsible for maintaining and continuousy improving the charity’s HR software system and other HR platforms.
• Ensure compliance with data protection laws for all HR related information.
• Use data to generate insights, inform decision-making and improve processes.

Employee Engagement and Culture

• Lead on creating a culture of collaboration, empathy, and shared commitment to the charity’s values.
• Design and implement employee engagement initiatives to enhance job satisfaction and motivation.
• Ensure effective communication channels between leadership and staff, including regular staff surveys and feedback mechanisms.

Key Skills and Experience

• Proven experience in a senior HR leadership role in the UK charity sector.
• Solid understanding of UK employment law and most recent best practices.  A commitment to continuous professional development in this area.
• Strong commitment to diversity, equity, and inclusion, with experience implementing organisational change in this area.
• Demonstrated ability to manage complex employee relations issues sensitively and effectively.
• Excellent interpersonal and communication skills, with the ability to influence and inspire at all levels of the organisation.
• Level 7 CIPD qualification (or equivalent) highly desirable.
• Experience working in international agencies or NGOs highly desirable. 
• Understanding of refugee issues and/or experience working with vulnerable communities would be a significant advantage.

Personal Attributes

• Empathy and a strong commitment to the humanitarian values of the charity.
• Leads with integrity, accountability, and a collaborative approach.
• Strategic thinker with the ability to deliver practical and impactful solutions.
• High emotional intelligence, able to foster trust and build strong relationships across diverse teams.

What We Offer

• Opportunity to make a real impact in a growing charity with an international mission.
• Flexible, hybrid working environment.
• Comprehensive benefits package, including pension contributions and a focus on well-being.
• Ongoing professional development opportunities.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing 

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section of our online portal.   

Closing date: Midnight, Monday 21st October. 

First interviews: w/c 4th November

Second interviews: w/c 11th November

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal . We will make every effort to respond to your request for assistance as soon as possible.

Patron Fundraising Executive
Location: Head Office (Regents Park, NW1 4RY)
Department: Fundraising
Salary: £36,750 per annum
Vacancy Type: Permanent
Business Area: Enabling Functions and Professional Services

Purpose of the role

ZSL’s Patron Executive will maximise fundraising revenue for ZSL through our Patron programme and will drive forward our wider mid-value donation portfolio. The postholder will be responsible for the recruitment, cultivation and engagement of our Patrons, underpinning strategic areas of delivery and generating essential income. The Patron programme is currently under review, and the postholder will support and lead on the review and will launch the new strategy and programme

Key responsibilities: 

• Lead on the management of the Patron programme and mid-value donor portfolio.
• Will manage the day-to-day delivery of the Patron programme including coordinating the renewals process and responding to enquiries.
• Develop and deliver the recruitment to the Patronage programme, effectively promoting the programme across a range of audiences. Work with colleagues to identify and recruit prospects to the programme and deliver retention activity to uplift individuals to Patronage
• Develop and deliver the retention programme for Patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and engagements, including events.
• Support the Senior Philanthropy Manager and Development Director to increase income and develop other fundraising opportunities.

About You

• Experience in fundraising and donor development in the charity or cultural sector, or in membership engagement.
• Experience in maintaining a network of contacts through stewardship, cultivation and donor management
• Experience in supporter retention which may include events and communications
• Knowledge of fundraising regulations and best practice including Gift Aid and GDPR
• Excellent interpersonal, communication and presentation skills
• Proficiency in using MS office suite and presentation software.
• Numeracy skills to work with budgets and financial reporting
• A positive and enabling attitude and a pro-active, creative approach to problem-solving
• Ability to think creatively with strong influencing skills

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer?

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

Closing date: Sunday 3rd November 2024
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

No agencies please.

Love the countryside? Care about climate, nature, housing and local people's voices? Leading countryside charity, CPRE Sussex, is seeking an experienced and enthusiastic planning professional to join our team.

CPRE Sussex has campaigned for over 50 years to protect, celebrate and regenerate the Sussex countryside. Part of the England-wide CPRE network, with over 2000 members and supporters, the charity works to ensure that good development to create healthy, thriving communities meets the challenges of the housing, climate and nature crises – and that poor development does not take away from what makes Sussex’s landscapes so special. 

As our Planning Campaigner, you will bring your planning qualifications and experience to support CPRE Sussex’s work across the full range of land use planning issues, working with our dedicated part-time staff and passionate group of volunteers and trustees to:

• shape our response to emerging Local Plans across East and West Sussex and Brighton & Hove,
• comment on significant development proposals to ensure we get schemes that deliver locally-needed affordable housing, low-carbon infrastructure and other key services, while protecting precious landscapes, green spaces, nature and climate, 
• inform and advise the public on planning matters.

Reporting to the Director, and working closely with the volunteer chair of our planning committee, as well as the England-wide CPRE network, you will lead our campaigns on local and national planning policy.

Location: Hybrid working between the Aldgate, London office and home

A fantastic opportunity has arisen for a Research + Innovation Advocacy Officer to support our ambitious 5-year strategy to triple public investment into lung research and innovation to £150 million annually.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

We are in an exciting period for life sciences with research & innovation actively promoted as a driver of UK growth and increasing recognition by all major parties of the role of lung research. You will play an integral role in ensuring we effectively influence a range of stakeholders – including the new government, politicians and the pharmaceutical industry – to take forward our ambition to .

Building on our clear sense of the and , you will apply your high levels of organisation to engage with key targets, developing high-quality briefings and gather intelligence on the life sciences. You will have an appetite for tailoring our communications to have the greatest impact on decision-makers, including through social media, and a curiosity for how lung research and innovation can change the lives of people – improving health and economic outcomes.

We will particularly welcome candidates with high levels of project management, tenacity and excellent written and verbal communication skills to deliver on our ambition. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your advocacy skillset and increase your external profile through conferences and events.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Location:  Hybrid working between the Aldgate, London office and home

Are you the next Director of Adavu? 

• Do you have a proven track record in leading organisations supporting vulnerable people? 

• Are you passionate, as we are, about tackling modern slavery and supporting survivors in the West Midlands region to rebuild their lives? 

• If so, then you might be just the person we are looking for to lead Adavu as we continue to grow and develop

Adavu is a registered charity (CIO no. 1199391) which responds to modern slavery in the West Midlands. Our main area of work is offering long-term support and advocacy for adult survivors of modern slavery .

We are seeking a competent and passionate individual to lead on the strategic leadership of the organisation and, working with the Board of Trustees, to set vision and direction. This role will oversee and implement Adavu’s key operations that include HR and line management of three key staff members; financial systems and processes; liaison with outsourced professional services such as payroll and financial services; fundraising activities and grant bids; develop and maintain partnerships with other organisations; contribute towards wider systemic change in policy and research; and maintain and develop Adavu’s marketing and communications.

 If you’re a strategic leader with a talent for building partnerships and raising profiles, thrive in a collaborative environment, and are eager to lead a small, dedicated team, we’d love to hear from you. 

Key responsibilities

Strategic

1. To provide leadership for Adavu, working with the Board of Trustees to shape vision and direction and to form a strategic plan
2. To identify, within a constantly evolving policy context, strategic opportunities and potential partnerships to shape, influence and create systemic change
3. Contribute to relevant fora, partnerships and networks to raise awareness and advocate for change
4. Participate in relevant research and policy consultations
5. To develop and maintain external relationships with stakeholders
6. To work with the Board of Trustees to develop and strengthen good governance, including compliance with legal and regulatory responsibilities, policy creation and review, strategic risk management and training

HR

1. Line management of the Adavu Casework Manager, Volunteer Co-ordinator and Wellbeing Worker
2. Recruitment of new employees
3. Oversee the staff and volunteer team including regular team meetings, away days and wellbeing activities

Financial

1. Preparation of monthly management accounts (to form the basis of quarterly financial reports from Adavu’s outsourced financial services)
2. Oversee and arrange the payment of the payroll (including pension) each month (outsourced payroll services will produce monthly reports for calculations)
3. Arrange payment of all invoices
4. Prepare annual budgets
5. Monitor and report on grant expenditure
6. Submit Charity Commission annual return
7. Develop and implement a fundraising strategy and submission of grant bids

Operational

1. Manage contracts including mobile phone provider, IT support services, Lone Working app, finance and payroll services, rent, website maintenance, interpreting services, clinical supervision
2. Oversee and review operational risk management
3. Ensure compliance with legal duties, including insurance, ICO registration, pension regulator
4. Safeguarding, information governance and Health and Safety Lead
5. Deliver awareness-raising sessions to stakeholders and community groups
6. Create and implement a marketing and communications strategy
7. Contribute to regular social media posts
8. Update website content when needed
9. Respond to media enquiries

Benefits of working for Adavu include: 25 days annual leave plus bank holidays; 6% employer pension contribution; regular staff wellbeing activities and annual away day; Time Off in Lieu (TOIL) offered; clinical supervision; training and development opportunities

Interviews will be held on 4/11/24 at our Balsall Heath offices (Birmingham).

Please note the office is staffed Mon to Thurs only 9-4.30pm, should you have any queries.

We follow the Adavu Safer Recruitment policy and procedures. The successful candidate will be required to have undertaken an Enhanced DBS check without the barring list before starting the post.

This post is funded by The National Lottery Community Fund. 

Inclusion North exists to make inclusion a reality for all people with a learning disability, autistic people and their families. We are looking for an experienced leader who can rise to the challenge of taking Inclusion North forward into the next exciting phase of our development.

This is an excellent time to join Inclusion North. The organisation is strong and well-established with a solid reputation and a busy portfolio of work. But we also have the capacity to grow and develop, taking the excellent work we have created to a wider audience and seeking new opportunities to have an even greater impact.

We pride ourselves on being an excellent employer that takes the development and wellbeing of its people seriously, so the successful candidate can look forward to a robust induction, ongoing support and supervision and a range of development opportunities.

As a values-led organisation, it is not just what we do that matters but how we do it. Inclusion North is founded on an equal partnership between people with lived experience of learning disability and autism and their families, and people who bring their professional experience of making inclusion a reality. We are looking for a leader who embodies these values to join our dedicated team.

If you feel excited by the challenge of leading Inclusion North into the future and you have the values, skills and experience that we are looking for we look forward to receiving your application.

Hours, contract period and location

Full time, 37.5 hours per week (candidates can request flexible working). Permanent contract.

Home-based. The role requires some travel across the North East, North Cumbria, Yorkshire, Humber and Derbyshire.

Salary: £57,000 - £65,000 depending on experience

Closing date for applications: 9.30am Monday 28th October 2024

We are a Disability Confident Employer.

 Informal online information sessions - Monday 7th October 6.30pm and Tuesday 8th October 12.30pm

 First Stage interviews online -  week beginning 11th November

Second Stage interviews – candidates will be required to attend a full day face to face in York 21st November 

Informal online information sessions - Monday 7th October 6.30pm and Tuesday 8th October 12.30pm

 First Stage interviews online -  week beginning 11th November

Second Stage interviews – candidates will be required to attend a full day face to face in York 21st November

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.

The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.

We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.

This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.

We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!

About the service

Children and young people who are looked after don’t always have a trusted adult that they can rely upon for support, with many young people not having someone that they can talk to or trust.

Our independent visitor service provides looked after children and young people with an adult volunteer who spends time with them, offering support and friendship whilst being a positive role model to enable young people to build on their confidence and self-esteem, whilst helping learn new skills and raise their aspirations.

About the role

We are looking for a passionate and enthusiastic IV Coordinator who will be responsible for the day to day running of the independent visitor service in Solihull and Bedford, splitting your time between these two services working 27 hours for Solihull and 8 hours for Bedford.

You will be responsible for managing and developing a pool of volunteers which includes the recruitment, training, and induction of new volunteers to become volunteer independent visitors, before matching them with a young person who has been referred to the service.

You will provide continuous support to volunteers to ensure that the service is being delivered to a high standard, and that children and young people are safeguarded at all times.

You will also be responsible for monitoring volunteer visits, budgets and ensuring that risk assessments are undertaken as required, whilst acting as a link between NYAS and the local authority by liaising with social workers, carers and other professionals.

For more information, please view the attached job description below.

This role is a home-based role however to meet the requirements of the role you must live within the geographical area.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Proven experience of face-to-face work with children and young people in a social care setting, particularly children in care.
• Knowledge and experience of the recruitment and training of staff and/ or volunteers.
• Experience and an understanding of child protection and safeguarding procedures.
• Ability to communicate effectively.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

We reserve the right to close this vacancy early once we receive a high number of applications.

Do You Have a Strong Background in Database Administration? Do you have experience using Raiser's Edge? Are you looking for a remote opportunity?

We are working with a well-established international animal welfare charity to recruit for a Database Officer (12-month Maternity cover). You will be responsible for supporting and contributing to the charity's database operations.

The Contract:
* Salary: Circa £37,500 per annum
* Duration: 12-month fixed-term role to cover maternity
* Work Pattern: Hybrid - remote, up to 1 day a month in the office, subject to business needs
* Hours: 34.5 hours per week
* Location: London
.
Benefits:
* 26 days annual leave plus bank holidays
* Pension: Automatically enrolled in our pension scheme after three months
* Training and Development opportunities
* Medical Cash Plan
* Gym Membership Discount
* And many more!

About the role
As the Database Officer, you will be responsible for supporting and contributing to the organisation's database operations, including ensuring all income received is accurately and promptly processed. You will help maintain the database to ensure data quality, assist with running data selections, and support the Fundraising teams with their data requirements.

Key Responsibilities:
* Gift Processing: Import and process donations from various sources, ensuring accuracy with platforms like Blackbaud and PayPal.
* Finance and Reconciliation: Collaborate with the Finance team to reconcile gift income and ensure accurate data from suppliers.
* Database Maintenance: Ensure data quality, maintain GDPR compliance, update records, and manage Gift Aid declarations.
* Support and Training: Provide training and support to teams, manage helpdesk queries, and assist with reporting and data selections for fundraising.

About you
* Knowledge of Data Protection: Familiarity with charity law, fundraising regulations, best practices, and GDPR.
* Advanced Raiser's Edge Skills: Proficient in using Raiser's Edge and Import-o-Matic databases.
* Income Processing: Experience in processing income on Raiser's Edge.
* Database Administration: Proven experience in database management and administration.
* Gift Aid Experience: Knowledge of Gift Aid, including reconciliation and claims processing.

If this opportunity is of interest of interest please get in touch ASAP We are reviewing CV's as they come through. We would be happy to discuss the role/opportunity with you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for a Programme Coordinator who will support the growth and development of the Democracy Classroom network, helping teachers and youth practitioners to engage young people in politics, democracy and elections. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom Platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

The post holder will work with the Director and the Programme Manager of Democracy Classroom to support the growth of the Democracy Classroom network by managing the website / platform. They will:

• Liaise with partners to compile learning resources and training opportunities to share on the platform.
• Add resources, training opportunities and other relevant information to the platform as required.
• Ensure the platform is kept up to date and accessible.
• Support Democracy Classroom communication channels - producing Democracy Classroom newsletters and creating engaging social media content to highlight the work of partners, their learning resources and training opportunities, on the platform.

The post holder will also:

• Coordinate training for teachers and youth workers to deliver election education materials.
• Manage the Democracy Classroom database. 
• Assist with monitoring and evaluation.
• Provide administrative support for the Democracy Classroom network and other The Politics Project programmes and activities where required.

The job is based on a 12 month, fixed term contract (including a 6-month probation period), with opportunities for extension. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in the evenings and at weekends may be required. 

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable setting your own pace of work and managing deadlines with only some supervision. You are able to follow instructions and show initiative when needed. You can form good relationships with a range of people from different backgrounds and perspectives. You can problem-solve and be flexible to meet stakeholder needs. 

Above all, you have outstanding organisational and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Excellent time management and administrative skills.
• IT literate. In particular, you have experience of data entry / management and can use Google office software.
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Able to build relationships and communicate effectively.
• A passion for youth democratic engagement, education and politics.

Desired

• Basic project management, planning, administrative and organisational skills experience.
• Experience of database management.
• Experience of running professional social media accounts.
• Knowledge and understanding of the UK political and education systems.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:30pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.

Title:    Resilience Programme Lead

Reports To:  Director of Programmes & Development  

Salary:  £32,000 - £35,000 per annum, depending on experience

Location:  Home-based, flexible with easy access to the Somerset area

Contract:  Permanent, full time

Holiday:  25 days per annum plus public holidays

Application:  Application form

Closing Date:  Thursday 21st November at 9am

The post is subject to a six months’ probationary period.

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for a dynamic, motivated and inspiring individual to oversee and lead our new YAT Resilience Programme. Following a successful pilot in Wiltshire in 2023, we are now launching the programme in Somerset, a new geographical location for the Youth Adventure Trust. This is an exciting opportunity to be at the forefront of YAT’s growth, leading our first move outside of Wiltshire and Swindon. There is plenty of scope to develop this new programme, ensuring it meets its objectives and gives the best possible opportunities to the vulnerable young people who are referred to build their resilience and therefore improve their future lives. 

The Resilience Programme Lead will be responsible for;

• developing the content of the Resilience Programme including identifying, arranging and booking activities and other opportunities; and developing complementary materials such as reflective journals, take home challenges, online support and session plans for individual support.

• delivering the Resilience Programme to groups of young people, ensuring the highest standards of safety, wellbeing and engagement, acting as the key point of contact for them and their parents/carers throughout, and ensuring they get the maximum benefit from the opportunity. 

• the continued review and development of the programme content, experience and learning opportunities to ensure maximum outcomes and that programme objectives are fulfilled. You will seek the views and feedback of young people, and include them as well as other stakeholders in its development. Having a high quality programme that meets its aims is of the utmost importance to YAT and this will require a reflective, insightful and creative leader. 

• monitoring the impact of the programme on the young people taking part through use of our outcomes measurement tool and seeking feedback from young people, parents, referral agencies and volunteers. Reporting on this impact through success stories, data and analysis.

• working with the referral schools and young people’s families to promote understanding of the benefits of the programme, effective participation and ensure they have all the information they require. Providing parents/carers and referral schools with feedback to help support the young person’s development and wellbeing. 

• line management for other Resilience Programme Managers, overseeing their workflow and delivery of the programme.

• working with the Volunteering Lead to recruit, train, support, organise and prepare volunteers who will work on the programme, including providing training and ensuring safe working practices and the highest standards of care and safeguarding. On activities you will oversee staff and providers who are brought in to support the delivery of the programme.

• overseeing the programme budget and ongoing expenditure review to ensure it is on track and achieves best value.

• overseeing and developing the programme’s website pages, database usage and administrative systems.

• scoping out and creating opportunities, contacts, networks and support in Somerset in order to raise YAT’s profile in the county.

• supporting the fundraising team through providing feedback, reports and supporting information to help acquire and maintain funding for the programme.

• attending parts of the YAT Adventure Programme, other events and volunteer training throughout the year in order to support the wider functions of the charity.

• acting as an ambassador for the Youth Adventure Trust at all times.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with a wide range of stakeholders; young people, parents/carers, schools, volunteers, professional organisations and providers. You’ll need strong leadership and motivational skills; the capacity to get the best out of people and confidently deal with complex issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with;

• knowledge, understanding and commitment to the highest standards of safeguarding, and dedication to promoting the welfare and safety of young people. 

• relevant experience of managing, supporting and developing secondary age young people in a group setting, as well as through individual work. 

• experience and interest in outdoor and adventurous activities. 

• strong leadership skills to motivate, support, energise and manage a team. 

• skills to train and develop new and existing staff, ensuring they feel well supported and are able to fulfil their role to the highest standard. 

• relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers. 

• experience of delivering training and strong facilitation skills.

• experience of working in partnership with other professional organisations.

• self-motivation with the ability to work on their own initiative to plan and manage their workload.

• strong IT skills including experience of MS Office, web based platforms and databases.

• excellent administrative skills and a methodical and thorough approach.

• the ability to perform well and problem solve in high-stress and changing situations. The ability to be flexible and dynamic in approach.

• excellent communication and interpersonal skills.

• a positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - if you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Tessa Woodrow, Director of Programmes and Development

Applications Closing Date: 9am on Thursday 21st November 2024

Shortlisted candidates will be notified on Friday 22nd November

Interview Date: Thursday 28th November 2024

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Liberty is looking for a creative and strategic lawyer to join its legal team.  Strategic litigation is core to Liberty’s work.  Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals.  You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice.  A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.

If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector.  We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 12PM Friday 8 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on the week commencing 18 November 2024

Second round interview will be held on the week commencing 25 November 2024

Apply via the job board on our wesbite.