Membership Jobs

We are looking for a proactive and driven Investment Associate with strong attention to detail, intellectual curiosity, and excellent communication skills to join our dynamic Finance & Investments team managing over £200m in assets and in partnership with our Donor Advised Fund and Philanthropy Fund Teams. 

Our clients increasingly aspire for donor advised funds to be used for impact, utilising both grant-making and investment as tools within their philanthropic toolkit. Your expertise is needed to help support our client facing teams serve these client needs.

As our charitable funds increase, you will monitor, actively manage and report on the ongoing allocation of Stewardship’s assets and review returns, risk and monitor the performance of our investments. We want to be responsible stewards of our resources and have ambitions to achieve our mission through how we invest and engage responsibly.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.

This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income. 

If a role as the driving force behind our membership services interests you, we welcome your application!

What you’ll do:

• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention. 

• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.

• Monitor and report on monthly membership growth and make recommendations for action as to Director.

• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.

• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.

• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.

• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members

What you’ll need:

• Knowledge of membership systems and procedures

• General knowledge of or interest in the health sector and issues in healthcare and public policy

• Experience of working in a membership organisation

• Experience of using and developing a client relationship management (CRM) database

• Experience of delivering and embedding exceptional customer service

• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team

• Effective oral and written communication skills

• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you ready to lead and inspire? We’re thrilled to recruit for the position of Head of Membership Services at Kingston Students’ Union. This is an exceptional opportunity to shape the future of our Membership Services, making a meaningful impact on the lives of Kingston students.

As a key member of the Senior Leadership Team, you’ll lead the strategic planning and development of our Membership Services teams. Your mission: to deliver outstanding operational services that create a tailored, student-focused offering. By reflecting on the diverse needs of our student communities, you’ll drive engagement and elevate member satisfaction to new heights. 

This is a dynamic role where no two days are the same. From developing innovative strategies to supporting talented teams, you’ll thrive in a fast-paced environment that values creativity, collaboration, and results. If you’re passionate about empowering students and delivering exceptional experiences, we’d love to hear from you. 

Not sure you tick every box? 

If you think you have what it takes to join our team but don’t meet every point in the job description or person specification, we’d still love to hear from you. Let’s have a chat to explore how your skills and experience could help us achieve great things for the Union and our members. 

We can’t wait to see your application! 

Click this link to view the full job description 

Closing Date for Applications: 27th January 2025 

Summary & Purpose of role - what you will be achieving.

This role will lead the smooth delivery of London Youth’s flagship Quality Mark programme. This programme has three tiers:

• Bronze Quality Mark – focusses on the policies and procedures that youth organisations are required to have in place to ensure they operate legally and provide a safe environment for service users.
• Silver Quality Mark – focusses on the quality of an organisation's provision for young people as well as the level of commitment to ensuring staff and volunteers are trained to a high standard and deliver excellent youth work.
• Gold Quality Mark – focusses on the organisation's positive impact on young people as well as its commitment to continual improvement.

Our quality mark programmes play a key role in supporting the development of our valued members. This important work will benefit youth organisations for years to come, not only with improving their youth offer, policies and procedures and quality of their workforce; but it also supports organisations with securing funding as our quality marks are recognised by many London funders.

About the role – what you will be doing

You will be responsible for leading the team who deliver our bronze, silver and gold Quality Marks. This will involve line managing a Delivery Officer as well as supporting other members of the Membership Team to deliver this programme. You will be responsible for planning and chairing monthly quality mark meetings as well as creating clear systems and processes that will enable the team to deliver effective and standardised support to members during their quality mark journey.

You will be responsible for the quality mark data on our CRM (Salesforce) and will ensure this is up to date. You will utilise this data to monitor the progress of the delivery of each level quality mark and for reporting purposes internally and externally.

You will use evaluation and feedback data to ensure the Quality Mark remains relevant and that we continue to improve this part of our core offer.

You will be responsible for creating resources for our Quality Mark Resource Library as well as ensuring all quality mark related web pages up to date on our website.

Your role is focussed on the delivery of all three Quality Mark levels; you’ll induct members onto the programmes, support a percentage of them through the programme via online check in meetings and emails, and you will utilise your knowledge and experience of youth work practice to assess youth organisations quality mark evidence folders (you will receive specific assessors training).

You will have overall responsibly for all communications sent to members regarding the quality mark programme and will ensure our members receive excellent customer service.

You will work closely with our training lead to ensure we are offering training that supports our members to achieve a quality mark.

You will lead on the ‘young observers’ element of the silver and gold Quality Marks. The young observers are young people from our youth board that visit organisations undertaking a silver or gold quality mark and provide feedback on their experience.

About you – what you bring to the role.

You have considerable experience of designing and delivering successful youth work programmes and/or have a qualification in youth work (minimum level 3).

You will have experience of delivering face-to-face youth work. You are aware of the many issues young people may face and have the skills and knowledge needed to support them. (For clarity, this is not a frontline youth work role, however knowledge and experience in delivering youth work is essential).

You are an excellent communicator and are comfortable presenting to large groups of people and individuals.

You have significant experience of project management and are a proficient problem solver.

You have experience of line managing staff and/or volunteers.

You have a good understanding of what resources and support youth workers require in order to be the best they can be.

You have an excellent understanding of the youth sector – both the challenges it faces and the positive impact it has on young people.

This is a hybrid role (minimum two days in the office per week). Applicants must live in London.

Membership Engagement Manager
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Membership Engagement Manager is a crucial role for the College as you will champion the value of RCPCH membership, enhancing the member value proposition and take the lead on improving the College's engagement with its members.

As Membership Engagement Manager, you will collaborate with teams and members throughout the College to deliver the operational plan, analysing member data, survey outputs and the external environment to identify trends and gain insights and intelligence which inform the value proposition.

Reporting to the Head of Membership and collaborating across all teams to identify and map opportunities to recruit and retain members, you will lead on all membership website content, marketing literature and communications related to Membership to improve the onboarding process, renewal cycle and awareness of what the College does for members.

In addition, you will establish and deliver a programme of events for senior members and Fellows, whilst ensuring the RCPCH stands engage members effectively at the RCPCH annual conference.

Educated to a good standard, you should have experience of working for a membership organisation and have a strong track record in project management.

With proven experience in developing initiatives that drive membership engagement, you should have excellent copywriting skills along with outstanding communication and interpersonal skills, being able to demonstrate the ability to influence, collaborate and present to senior stakeholders.

A management or project management qualification along with experience of conducting market research and developing membership value propositions would be desirable.

The Membership Services Team, part of the Membership, Policy & External Affairs Division, plays a vital role in the College. The team reports to the Head of Membership and supports over 24,000 members worldwide while managing a budget of £7 million. Their key responsibilities include developing the member value proposition, ensuring the smooth operation of membership services, and enhancing member engagement. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 16 January 2025
Interviews: 23 January 2025

Membership Specialist

Would you like to work in a dynamic forward-looking organisation as the Membership Specialist, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Membership Specialist

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £30,324 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for a Membership Specialist who is passionate about mental health service provision in the UK, to join a vibrant and thriving team. You will provide a frontline service for customer enquiries and help us to maintain our registers in the public interest. You will be pivotal in capturing essential data and processing associated transactions.

Key responsibilities include:

• Provide general enquiry services to members, non-members, and members of the public, including being part of a pool of staff responsible for dealing with enquiries by telephone, emails, social media, and postal enquiries.

• Develop and maintain a broad understanding of the administration and regulatory procedures relevant to the updating of member records, admission to a category of membership, and processing of subscription details. Such day-to-day activities require the ability to follow defined operations to a consistently high standard.

• Ensure accurate and timely processing of applications for our membership, following defined guidelines and processes. Produce reports from CRM systems as required.

• Be responsible for the administration of the renewal process for individual members, ensuring renewals, reminders, generating certificates, and lapsing are carried out accurately within specified timescales.

• Proactively identify and suggest feedback and ideas about new membership grades, member benefits, and new products and services to managers.

• Proactively market membership services, providing consultative advice on the range of services and benefits related to membership grades.

About You

This is a role for an individual who enjoys using technology and software applications, and has experience of working with databases, emails, documents and spreadsheets. You will have an opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• Minimum of 1 years’ experience in a similar remote customer service role.

• Confident using technology and software applications, with experience of working with databases, emails, documents, spreadsheets, and videocalls.

• Strong communication skills, both written and verbal, with experience in working with remote team members and stakeholders.

• Demonstrated ability to work collaboratively with colleagues, share responsibilities, and support one another in achieving common goals.

• Demonstrated ability to consistently meet and exceed targets, in areas such as email and telephone quotas for example.

• Ability to work independently with minimal supervision, making well-informed decisions, and taking ownership of tasks and projects.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: Membership Assistant, Member Services, Membership Development Manager, Customer Service, Membership Marketing Manager, Membership Database Manager, Membership Engagement Manager, Membership Officer, Membership & Communications Manager,  etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Exciting Opportunity Alert!

Our client is offering an exciting opportunity for a Membership Services Coordinator to join a dynamic Member Services team and deliver exceptional service to valued members and customers! This is your chance to be part of a prestigious membership organisation dedicated to promoting professional excellence across various industries.

Role: Membership Services Coordinator
Organisation Type: Professional Membership Organisation
Salary/Rate: £26,000 per annum
Working Arrangements: Remote/Hybrid
Location: WFH (Initially remote with potential office attendance in London from April)
Employment Type: 5-month fixed-term contract
Working Hours: Full-time

About the role:

As the Membership Services Coordinator, you will play a vital role in providing outstanding customer service and administrative support. Acting as the first point of contact for members, you'll ensure smooth operations during a busy period of annual membership renewals for approximately 10,000 members. This includes assisting members in setting up new accounts, managing repeat communications, and handling enquiries with professionalism and care.

This role is perfect for someone who thrives in a fast-paced, customer-focused environment and enjoys building meaningful relationships.

Main responsibilities of the role include:

• Membership Enquiries: Managing the membership inbox, promptly and professionally responding to emails and calls, and forwarding to appropriate team members where necessary.
• New Member Applications: Assisting the Member Relationship Manager in efficiently processing applications.
• Membership Renewals: Preparing and reconciling data for the annual renewal cycle and assisting in follow-up communications.
• General Support: Providing administrative assistance to the Member Relationship Manager and the wider Member Services team.

To be considered for the role, you will have the following skills, knowledge, and experience:

• Experience in a membership or customer service role.
• Strong administrative skills with the ability to manage competing demands effectively.
• Proficiency in CRM/database systems (Microsoft Dynamics experience is a bonus) and MS Office.
• Exceptional communication skills with a friendly, professional, and proactive approach.
• Excellent organisational and time management skills.
• Ability to work both independently and collaboratively within a team.

How to Apply:

To apply for the Membership Services Coordinator role, please reply and upload your CV quoting reference 81722SOH, and we will provide more information to you. We look forward to recieving your application!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The successful candidate will be employed by Global Health Partnerships, but will be seconded to work on the Nursing Now Challenge, a programme of the Burdett Trust for Nursing. The Nursing Now Challenge was launched in 2021 with the aim of supporting health employers around the world to create leadership development opportunities for their student and early-career nurses and midwives. Over the last three years, this mandate has evolved, and the Nursing Now Challenge has welcomed individuals, as well as organisations, becoming an invaluable space for student and early-career nurses and midwives to convene, share experiences and learn from one another.

MAIN RESPONSABILITIES

The Membership & CRM Administrator will support and expand the growing network of individuals and organisations that are members of the Nursing Now Challenge network. This role is vital to optimise member experience and enhance the value and impact of the Nursing Now Challenge, which is dedicated to championing leadership development for student and early-career nurses and midwives. The main purpose of this role is to manage the Nursing Now Challenge membership database, using existing CRM tools and software, and ensure positive and proactive engagement with members of the Nursing Now Challenge network as well as its existing and prospective collaborators. The successful candidate will also be required to manage the day-to-day administrative tasks associated with the running of the Nursing Now Challenge. They will also be responsible for the project management of various workstreams.

• Oversee the registration process for new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Prepare comprehensive, weekly reports that provide insights into membership growth and development.
• Ensure member information is up to date and stored in accordance with GDPR requirements. KEY RESPONSIBILITIES CURRENT RECRUITMENT
• Conduct regular needs assessments and check-ins with members to identify opportunities for enhanced engagement.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Nursing Now Challenge network. In collaboration with the Director of External Relations, develop and execute a robust engagement strategy with evaluation of impact.
• Provide administrative support including: scheduling meetings with and for the Nursing Now Challenge team and relevant partners/ members, ensuring that accurate notes/ minutes are taken where appropriate and shared with the required stakeholders, manage timely and accurate follow-up reports and actions.
• Organisation of Nursing Now Challenge Board meetings and preparation of all associated paperwork, including meeting papers and minutes
• Maintain Nursing Now Challenge team project tracker
• Support the Programme Director and Director of External Relations with reporting to the Burdett Trust for Nursing Board of Trustees
• Participate in any staff development and training activities as deemed appropriate for personal and professional development.

WHAT WE OFFER

• Flexible working hours
• Enhanced Maternity and Paternity leave benefits
• Confidential Employee Assistance Programme
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning & development allowance
• 5% employer pension contribution when an employee contributes 3%.
• A friendly, supportive work environment. 

HOW TO APPLY

Candidates can apply by submitting a maximum two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by Friday, 10th January, with ‘CRM Admin’ in the subject line.

If you have any question or would like to discuss this role reach out to the contact in the Job Pack attached. This post is UK based. Non-EC nationals will require current and valid permission to work in the UK

For further info please read the attached job description.

As our Membership & Marketing Manager, you will be a crucial part of the team, reporting to the Head of Membership, Marketing and Engagement alongside the Campaigns Manager. The team also includes the Communications and Marketing Assistant. This is a new role, specifically designed to support growth in membership and income during the next phase of Waterwise’s journey - increasing our reach and impact on water efficiency both within and beyond the water sector.

The role involves leading on the delivery of the membership and marketing strategy, working across the team to promote Waterwise’s income generating products and services. You will manage external communications across a range of channels, including website management, social media, email marketing, public relations and media engagement work. You will also act as the main contact for Waterwise members, servicing and retaining Waterwise Supporters, Affiliates and Corporate Partners. You will be a key part of our middle management and will be expected to operate at both strategic and delivery level.

We need someone who is proactive and motivated, with excellent communication and organisational skills. You will have a track record in managing marketing activity across a variety of channels, and of working in a membership organisation and delivering member services or communications - and an ability to manage and prioritise a varied workload. Your values will be a good match with ours, and you will share our commitment to equity, diversity and inclusion; and wellbeing. You will be eligible to work in the UK.

Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing - followed in second place of course by water efficiency, our mission. 

Please see our Equity, Diversity and Inclusion Statement here. 

At Waterwise, we know diversity fosters creativity and innovation. We are committed to

equality of opportunity, to being fair and inclusive, and to being a place where all belong. For this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.

How to apply 

To apply for this role, you will need to answer role-related questions. Click here to apply.  The closing date for applications is 23:59pm on 13th January 2025. There will be a two-stage interview process. First interviews will be held on 22nd January 2025 on Zoom and second interviews will be held on 29th January 2025 in person in London. We will refund travel expenses within our expenses policy.

We will consider flexible working requests within this role - please state your preferred hours  and working pattern in your application.

Membership Services & Engagement Coordinator

Fixed Term Contract – 12 months 

Full-time (Mon-Fri, 37.5 hours per week) open for flexible working requests 

£25,000-£35000 per annum (depending on experience) 

About YBI

Youth Business International (YBI) leads a global network of enterprise support organisations and together we focus on sustainable and inclusive youth entrepreneurship, equipping underserved young people with the ability to start, scale and sustain businesses.

Role Overview

We have an exciting role that plays a critical role in coordinating admin support within our Membership Services and Engagement Team. 

We are looking for a highly organised individual to support YBI’s Membership Services and Engagement (MSE) team with a variety of activities to ensure we can deliver quality services and engagement activities to our members and partners.

To be successful the post holder will need to be able to operate independently, be skilled at juggling priorities, and show initiative in supporting the team in various activities. You will also need to have strong interpersonal skills to work with and effectively support the whole team.

Key Responsibilities

The Membership Services & Engagement Coordinator will provide support to the three different areas within the team: Services, Membership and Evidence & Learning. Focus will switch depending on time of the year and on current projects being delivered.

You can find more details of the role in the attached job description.

How to apply

• Please submit your CV (maximum 2 x A4) and a Supporting statement (max 2 x A4) to our hr inbox only.
• Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
• Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.
• Closing date for applications: Midnight on 5th January 2025.
• We will have a competency-based interview taking place on 9th or 10th January 2025. 

Please note that due to high volume of applications we reserve the right to close this ad early.  If you wish to be considered, please do submit your application as soon as possible.

Membership Fundraising Area Manager

Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters? If so, we want you to join the team in the mission to conserve birds and nature. 

Position: Face to Face Membership Area Manager

Ref: DEC20242991

Location: Glasgow/Remote 

Hours: Full-Time 

Salary: £29,200.00 - £31,347.00 per Annum

Contract: Permanent

Closing Date: Thu, 16th Jan 2025

The Role

As a Face-to-Face Fundraising Area Manager, you will lead the fundraising team in the Glasgow area, while also driving growth of teams across the central belt and wider Scotland as and when required. This is a hands-on role where you’ll work closely with your team to meet and exceed fundraising targets; leading, coaching and inspiring fundraisers to succeed.

Benefits include: 

• A salary of £29,200 - £31,347 per year 

• The charity is a flexible employer with flexible hours available to suit your individual circumstances.

• Work vehicle: a company van will be provided to cover all work travel and associated expenses.

• Leave: 26 days holiday plus bank holidays. As a staff member you are entitled to one extra day of paid leave each year to spend volunteering. This can be for any charity or voluntary organisation.

• Cycle to work Scheme and green loans. 

• 24 hours assistance programme for employees and volunteers, it’s free for you and your close family/dependants. You can use it whenever you need support or advice around: financial wellbeing, mental health and wellbeing, physical health, and wellbeing. 

• Discount offers include 20% off many retail items in all the charity’s shops and online shop, and savings on holiday bookings.

• Pension scheme - the organisation will match contributions of up to 7%

Key Responsibilities include: 

• Leadership & Coaching: You'll be at the heart of recruitment, training, and developing Fundraisers, helping them meet and exceed their targets. You'll also fundraise alongside them, setting the example of a passionate and results-driven team leader. 

• Monitoring & Performance: Track key performance metrics such as membership volume, donation amount (AAC), Gift Aid, direct debits and attrition rates to ensure your team’s fundraising efforts are always at their best. Conduct regular performance reviews, offer coaching, and help your team grow their fundraising skills. 

• Logistics & Management: Oversee the day-to-day operations of your team, ensure compliance with fundraising regulations, and uphold the values of ethical fundraising. 

• Travel: you will be expected to travel to different locations in the central belt of Scotland, and on occasion more widely throughout the surrounding areas in order to support your team. As a result, a full driving licence that is valid in the UK is a requirement for this position.

• Weekend work: You’ll be expected to work weekends to support the fundraisers on busy shifts to maximise membership opportunity.

About You

Essential skills, knowledge and experience:

• A proven track record in face-to-face fundraising and team management, with leadership experience to recruit, motivate and guide your team to success.

• A self-motivated and a determined leader able to embed and lead a positive team culture of successful fundraisers.

• Excellent interpersonal communication skills, a strong understanding of ethical fundraising, good planning and organisational skills and the ability to think strategically.

• Confident in receiving and giving feedback regularly.

• Experience using leadership models such as root cause analysis, setting SMART work objectives, and implementing Situational Leadership to build capabilities. 

• Familiarity with the cause, Code of Fundraising Practice and the ability to meet targets, deadlines and support fundraisers effectively.

• Experience working with flexibility and being able to react quickly to change, and to support others through change.

Additional information

Why Work here 

Make a Real Difference: the team are driven by the mission promote conservation and protection of birds and the wider environment. Your fundraising efforts will directly contribute to protect our fragile wildlife across the UK. 

Join a Supportive Team: As a member of the enthusiastic and innovative team, you'll work in a culture that emphasizes collaboration, sustainability, and driving meaningful change. 

Growth & Development: The organisation is dedicated to fostering your professional growth. The Learning and Organisational Development team creates tailored content to support the development of managers throughout their careers, offering training and guidance to help you enhance your skills and progress in your role 

Flexibility & Work-Life Balance: The team recognize the value of flexibility and are open to discussing working hours that accommodate your personal needs, while ensuring they meet the operational requirements. 

The nature crisis is a challenge no single person can tackle alone. But as a team there’s hope. Are you ready to take on this exciting challenge? Apply now and help save, protect, and fight for nature! 

You may have experience in areas such as Fundraising, Fundraiser, Fundraising Manger, Fundraising Area Manager, Area Fundraising, Area Fundraising Manger, Lead Fundraiser, Senior Fundraiser, Membership Fundraiser, Membership Fundraising Manger. #INDNFP

Please note: This role is being advertised by NFP People on behalf of the organisation

Part-time – Office based SE17 and SE1 from 2028

Salary - £43,000 pro-rata – 4% pension contribution – 20 days holiday – 3 days per week

Since 1717 we have been helping look after older people in the London Borough of Southwark.

We provide:

Affordable housing for older people in need, hardship or distress.

£500,000 of grant funding for local organisations working with older people.

Run a membership scheme for local people providing annual stipends and a full programme of social activities.

We are currently expanding our housing offer by redeveloping our Blackfriars Rd site and have an ambitious plan to more than double our almshouse stock over the next 8 years to provide even more genuinely affordable housing for people who need it the most.  We are also increasing our grant giving and expanding the number of members we support.

Our staff team will be growing to reflect our plans for growth and this post will be an integral part of the organisation. You will need to be highly organised, excellent at maintaining records, a person who likes and has a great connection with older people.

Our Member Services Officer will be office based for 3 days a week and responsible for organising and attending our calendar of social activities as well as helping our residents by providing welfare advice and support, fielding queries and providing office support for our senior team and Trustees. Post holders will be required to have a full DBS check and complete first aid training.

Deadline for applications midday 7th January 2025

Southwark Charities is a registered charity No: 1137760

42 St Mary Newington Close, Surrey Square, Walworth, London, SE17 2LP

Face to Face Membership Area Manager - Northern Ireland
Reference: DEC20243075
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Location: Flexible within Northern Ireland
Salary: £29,200.00 - £31,347.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave

Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters? If so, we want you to join the RSPB in our mission to conserve birds and nature. 

As a Face-to-Face Fundraising Area Manager, you will lead the fundraising team in the Northern Ireland. This is a hands-on role where you’ll work closely with your team to meet and exceed fundraising targets; leading, coaching and inspiring fundraisers to succeed.

Key Responsibilities: 

• Leadership & Coaching: You'll be at the heart of recruitment, training, and developing Fundraisers, helping them meet and exceed their targets. You'll also fundraise alongside them, setting the example of a passionate and results-driven team leader. 
• Monitoring & Performance: Track key performance metrics such as membership volume, donation amount (AAC), Gift Aid, direct debits and attrition rates to ensure your team’s fundraising efforts are always at their best. Conduct regular performance reviews, offer coaching, and help your team grow their fundraising skills. 
• Logistics & Management: Oversee the day-to-day operations of your team, ensure compliance with fundraising regulations, and uphold RSPB’ values of ethical fundraising. 
• Travel: you will be expected to travel to different locations across Northern Ireland and on occasion more widely across the UK in order to support your team. As a result, a full driving licence that is valid in the UK is a requirement for this position.
• Weekend work: You’ll be expected to work weekends to support the fundraisers on busy shifts to maximise membership opportunity.

Essential skills, knowledge and experience:

• A proven track record in face-to-face fundraising and team management, with leadership experience to recruit, motivate and guide your team to success.
• A self-motivated and a determined leader able to embed and lead a positive team culture of successful fundraisers.
• Excellent interpersonal communication skills, a strong understanding of ethical fundraising, good planning and organisational skills and the ability to think strategically.
• Confident in receiving and giving feedback regularly.
• Experience using leadership models such as root cause analysis, setting SMART work objectives, and implementing Situational Leadership to build capabilities. 
• Familiarity with the RSPB cause, Code of Fundraising Practice and the ability to meet targets, deadlines and support fundraisers effectively.
• Experience working with flexibility and being able to react quickly to change, and to support others through change.

Benefits: 

• The RSPB is a flexible employer with flexible hours available to suit your individual circumstances.
• Work vehicle: a company van will be provided to cover all work travel and associated expenses.
• Leave: 26 days holiday plus bank holidays. As a staff member you are entitled to one extra day of paid leave each year to spend volunteering. This can be for any charity or voluntary organisation not only the RSPB. 
• Cycle to work Scheme and green loans. 
• 24 hours assistance programme for employees and volunteers, it’s free for you and your close family/dependants. You can use it whenever you need support or advice around: financial wellbeing, mental health and wellbeing, physical health, and wellbeing. 
• Discount offers include 20% off many retail items in our RSPB shops and online shop, and savings on holiday bookings.
• Pension scheme - the RSPB will match contributions of up to 7%

Why Work with us at the RSPB? 

• Make a Real Difference: we're driven by our mission promote conservation and protection of birds and the wider environment. Your fundraising efforts will directly contribute to protect our fragile wildlife across the UK. 
• Join a Supportive Team: As a member of our enthusiastic and innovative team, you'll work in a culture that emphasizes collaboration, sustainability, and driving meaningful change. 
• Growth & Development: We are dedicated to fostering your professional growth. At RSPB, our Learning and Organisational Development team creates tailored content to support the development of managers throughout their careers, offering training and guidance to help you enhance your skills and progress in your role 
• Flexibility & Work-Life Balance: We recognize the value of flexibility and are open to discussing working hours that accommodate your personal needs, while ensuring we meet the operational requirements. 

The nature crisis is a challenge no single person can tackle alone. But as a team there’s hope. Are you ready to take on this exciting challenge? Apply now and help us save, protect, and fight for nature! 

Closing Date: 23:59, Fri, 17th Jan 2025

We are looking to conduct interviews for this position from w/c 27 January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

No agencies please.

Salary: circa £75,000 per annum + generous benefits 

Contract: Full time, permanent

Location: Victoria, London (hybrid working with one to three days in the office each week) 

Closing date: at 12 noon, Thursday 16 January 2025

Interviews: week commencing 27 January 2025 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. 

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

Leading the people function, you will be the HR expert bringing good practice and leading on people related projects for the organisation. You will bring your generalist experience to bear in leading all strategic and operational management of the HR function’s contribution to an excellent organisation. As a member of the Senior Management Team (SMT) you will be the key advisor and business partner to both the executive leadership team and the SMT.

You will bring excellent people management skills to manage the function in delivering core activities in a dynamic and changing environment and be adept at steering the organisation through a period of change. You will be a collaborator, used to leading with compassion and working collaboratively across the organisation whilst delivering transformational and sustainable change.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team. 

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.