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Top job
Southampton Hospitals Charity, Southampton (On-site)
£30,000 - £34,000 per year
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Database and Insights Officer.
Posted 3 days ago
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Page 4 of 19
Southampton, Southampton (On-site)
£30,000 - £34,000 per year
Full-time
Permanent
Job description

Role description: 

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Database and Insights Officer. This will be our first dedicated database role and will provide the right candidate with a rare opportunity to help configure and oversee the delivery of the Charity’s new CRM.

As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Beacon database. You will maintain and enhance our database, clean, process, and import data from various sources, provide database support to colleagues across the organisation. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. 

We are looking for an individual who is as passionate about data as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact. Working across teams, the database and insights will help shape and guide our key marketing campaigns, fundraising initiatives and impact reporting. 

Main Responsibilities: 

Responsible for the front end day-to-day management of our CRM system. Maintain data management processes and procedures to ensure data accuracy, consistency, and security.  Including: 

  • Beacon (CRM) Management

  • Financial reconciliation 

  • CRM integrations 

  • Reporting, insight and data selection

Person Specification: 

Knowledge and experience 

  • Previous knowledge and experience of using a CRM fundraising database. 

  • Experience of managing a database system in a complex environment. 

  • Experience of handling large and complex data sets using sensitive personal information. 

  • Previous experience of working in an office environment performing similar duties. 

  • Knowledge of data protection and GDPR. 

Skills, abilities, and behaviours 

  • Excellent verbal and written communication skills. 

  • Ability to work on own initiative and as part of a team. 

  • Good IT skills. 

  • Excellent administrative, organisational, time management and prioritisation skills. 

  • Analytical and strategic approach to problem solving. 

  • Confident with excellent interpersonal skills. 

  • Ability to work under pressure, to target and deadline. 

  • Good team player who is willing to support and help others in the team. 

  • Highly organised with excellent attention to detail. 

  • Professional, diplomatic and discreet and able to maintain confidentiality. 

Application resources
Posted by
Southampton Hospitals Charity View profile Organisation type Registered Charity Company size 11 - 20

We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton

Posted on: 01 April 2025
Closing date: 18 April 2025 at 12:00
Tags: Business Intelligence, Data Analysis, Database Management, Information Management

The client requests no contact from agencies or media sales.