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Marketing And Digital Manager Jobs in Hoylake, Wirral

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Top job
Social Investment Business, Remote
£50,000 per year
Seeking somebody who is passionate about our work, is organised, has excellent attention to detail and enjoys working in fast paced setting.
Posted 5 days ago
UK Sepsis Trust, Remote
£60,000 - £80,000 per year
We are seeking an experienced Head of Income Generation to lead all aspects of income
Posted 1 week ago Quick Apply
NFP People, Remote
Circa £34,300 pa (inner £3,950 pa / outer £2,100 pa) London weighting
Posted 1 week ago
Sustainability First, Remote
£37,400 per annum (pro rata)
Posted 1 week ago
Page 3 of 3
Remote
£29,000 pa (plus London weighting where applicable £3,323)
Full-time
Contract (Fixed Term until the end of March 26 with the possibility of 1 + 1 year extension)
Job description

Help build powerful and sustainable communities of peer support groups for kinship carers.

About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will be home-based with frequent travel across the London Boroughs and the South East of England, but initially predominantly working in and around Greater London.  Note - some work outside this area may be required.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers.

You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Who we are looking for:
We are seeking a person located in or close to Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:

  • Establish new Peer Support Groups across a diverse range of communities
  • Supervise a small team of Peer Support Development Officers
  • Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
  • Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
  • Maintain current Peer Support Groups, taking the lead from the national Hub
  • Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products

In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide training to help them lead their groups effectively, and develop a healthy group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.

We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

  • In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events
  • Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency.  Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to the development of new groups
  • Recruit and retain support group leaders to develop their peer support groups
  • Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running, and promoting a group)
  • Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment, and community
  • Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
  • Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups
  • You'll collaborate closely with the ‘Hub’ team to provide a joined-up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support
  • Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners

Service quality, development and data management:

  • Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
  • Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
  • Provide regular reports to ensure targets and SLA are met for the service.
  • Support continuous development and improvement of the service (new systems and processes) as required

Management and supervision: 

  • Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
  • Oversee tactical development of new sustainable groups in your area and your team
  • Help set clear objectives to achieve targets and outcomes
  • Actively encourage personal development and learning
  • Increase efficiencies and impact across the team
  • Ensure good team induction processes and systems are in place
  • Role model Kinship values 

Team culture:

  • Act in the best interest of Kinship and the families we support. Maintain and contribute up-to-date understanding of kinship care
  • Deliver effective administration with attention to detail and keeping to deadlines
  • You'll identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaign work. Your work will directly contribute to our advocacy efforts and help us drive positive change for kinship carers
  • Actively contribute to delivering and evidencing a high-performing service
  • Take responsibility for your ongoing continued professional development
  • Work in line with the Kinship values

How to apply and tips for your application:

  • Please send us a cover letter and a CV.
  • Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
  • Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
  • Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
  • Don’t go over 2 page on your covering letter.
  • As part of the interview process, we will send you some of the questions in advance.
Application resources
Posted by
Kinship View profile Organisation type Registered Charity Company size 21 - 50

We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.

Kinship logo Play
images (3).jpg231016_Kinship_9873-1080x720.jpgsteam-train-1-1-1024x576.pngKINSHIP-31012024-DL-05730-1-1024x683.jpg
Posted on: 22 January 2025
Closing date: 09 February 2025 at 00:00
Tags: Advice / Information, Project Management, Advocacy, Volunteering Management, Operations, Customer support, Delivery, Ethnic Minority / BAME, Safeguarding, Community Fundraising, Regional Fundraising

The client requests no contact from agencies or media sales.