Management information officer jobs in alum rock, west midlands

Are you a charity leader with a passion for promoting and supporting breastfeeding across the UK?

A unique opportunity has arisen within a national breastfeeding charity to lead the organisation through an exciting new phase of development.

The Association of Breastfeeding Mothers (ABM) is looking for an inspiring and dynamic new chief executive in our first ever paid leadership role. This role will bring together trustees, staff and volunteers to build and develop the work of the charity in pursuit of our vision:  to create an environment where women and families are supported to have a positive breastfeeding experience, and lactation is valued.

You will have significant experience in a leadership role within a charity or healthcare setting, and will lead on the implementation of our new organisational strategy. The CEO will provide both strategic leadership and operational management, and develop a sustainable income generation plan to secure the long-term future of the charity.

As the public face and spokesperson for the organisation, you will have excellent communication skills, along with the broader skills and experience needed to collaborate with a diverse and complex volunteer team.

The ideal candidate will have a strong commitment to the ABM’s ethos and values and solid experience in a senior leadership role.

Reporting to: Director of Policy and Engagement 

Direct reports: 1 x Scotland Policy and Public Affairs Manager and Legislative Lead, 2 x Policy and Public Affairs Officers, 1 x England Policy and Public Affairs Manager 

Location of work: Home-based. The post holder must be easily and quickly commutable to London and will require frequent meetings in London. The role may involve some irregular travel throughout England and Scotland to attend events and meetings.

Contract type: Full-time, 35 hours per week,  flexible hours may be considered. The role may require occasional evening and weekend work 

Contract Length: Permanent 

Salary: £54,500 - £56,500 

BACKGROUND

Our work has never been more needed. The latest research suggesting that the number of children and young people at risk of hunger has rocketed to 2.6 million* means that one in five children don't have enough to eat.When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.

Magic Breakfast provide a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.  Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.

 This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children as we work to influence both policy implementation, with the national rollout of primary-aged universal school breakfast, and legislative change, through the Children’s Wellbeing and Schools Bill. There has also been commitment from the Scottish Government for a national breakfast scheme and we are seeking to expand our advocacy work into Wales. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are implemented in a way that is hunger-focused and barrier free.

In addition, thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams.  And for the very youngest, we know that the disadvantage gap begins before they even reach reception. With the Government commitment to another 100,000 places in school-based nurseries, early years is also a critical part of our advocacy work.

 Being part of the work of Magic Breakfast is your chance, together with parents, teachers and people across the UK, to demonstrate the power of school breakfasts and to shape the way forward to end morning hunger for good.

*Food Foundation Insecurity Tracker Jan 2025

JOB PURPOSE

The Head of Policy & Public Affairs will review, develop and implement our advocacy strategy and lead a team to influence the devolved legislatures across the UK to address child morning hunger, with a view to the underlying systemic causes of child poverty and hunger, by driving change through policy and legislation. The role operates at our ‘Head of level’ which is the most senior operational specialist level and provides both operational and strategic leadership.

This role will also provide wider leadership across the charity and input into organisational strategy development and planning as part of the Core Management Group. This role will ensure that the Policy and Public Affairs function is aligned to the wider strategic aims and outcomes of Magic Breakfast as well as the internal operational systems and delivery.

The strategic leadership will ensure an external and long term view, with an outward looking and forward thinking approach that builds thought leadership, relationships and partnerships, with positioning to anticipate and build on new opportunities to end child morning hunger for good.

It will require an experienced Policy and Public Affairs professional, with significant experience of high impact and demonstrable outcomes at a senior level in the field. The postholder will lead the policy and public affairs team to influence the Early Adopters Scheme, the national rollout of primary school breakfast provision in England and breakfast legislation in the Children’s Wellbeing Bill (CWB).

They will also develop, guide and lead plans to influence the Scottish government, particularly in the run up to the election in May 2026 and the influencing of manifestos; and will lead Magic Breakfast’s upcoming influencing work in Wales. 

In the external leadership that the role provides they will build relationships with politicians, political influencers, special advisors and civil servants to establish long-term, sustainable solutions to child morning hunger in the UK.

As a compassionate, people centric and inspiring leader they will work to enable their team to grow and develop in their skills ensuring they can step away from the detail whilst retaining accountability, build effective resource management and progression pathways. This role may manage external consultants where necessary, and work collaboratively with external organisations to amplify our voice and asks and strengthen our position as a thought leader. 

 KEY RESPONSIBILITIES

· Review and define the advocacy strategy for 25/26 in line both with moving political environment and Magic Breakfast’s influencing agenda, considering the systemic barriers to ending child morning hunger for good.

· Develop and maintain close relationships with the Department for Education and other key departments including Department for Health and Social Care and Treasury, to secure hunger and child focus as key priorities for breakfast provision.

· Develop, monitor and evaluate influencing plans for each devolved nation

· Support the development of influencing plans with coalition groups and organisations to influence school breakfast policy, commitments and implementation

· Review policy positions in Wales and Northern Ireland and define our advocacy approach, gaining external insights and analysing available research and data to shape the plan

· Develop a vision for advocacy beyond current demands, considering political appetite and gaining insight from lived experience communities and relevant sectors, to ensure that we are clear on future asks, and can build the foundation towards them.

· Work with Impact and Insights team to define future research needs to meet our longer-term advocacy plans

· Enhance and establish internal processes and ensure good internal information dissemination 

· Work closely with key internal stakeholders to shape advocacy work and support broader organisational objectives

· Embed learnings and develop a fail fast, learn fast culture in the team

· Coach, support and lead direct reports enabling increased professional development, strategic decision making, proactive project management and robust political influencing

· Contribute to and help shape the work of the Core Management Group to ensure ongoing alignment for in year implementation of the strategic plan and create integrated future year plans which meet organisational goals

· Monitor and review KPIs to monitor and measure both team and cross organisational performance, using the results to guide teams and surface learnings

· Assess areas of risk and escalate where necessary and according to policy

· Develop and monitor annual team budgets

General

• Work collaboratively across the organisation, building good working relations and providing ad-hoc support to other teams and members of staff

• Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.

• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do. 

• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion

• Establish and ensure existing Ways of Working are adhered to across team

• Adhere to all Magic Breakfast policies and procedures and ensure that all activity is compliant with current legislation, GDPR, data protection and child safeguarding requirements

• Undertake any other duties commensurate with the role

 PERSON SPECIFICATION

Knowledge and Experience

Essential

· Strategy development, demonstrating a deep understanding of how to craft, implement, and evolve strategies that align to operational outcomes for the Policy and Advocacy function as well as enabling our organisation strategy in our aim to end child morning for good.

· Stakeholder management and partnership building with extensive experience of engaging, influencing, and collaborating with diverse stakeholders, including senior political figures, policymakers, funders and sector leaders.

· Ability to confidently and flexibly deal with volatile political environment, anticipating potential developments and adapting to emerging situations to meet aims

· Highly experienced in developing and shaping policy positions, using insights, research and data sets to inform and guide decision-making

· Understanding and experience of the role of the broader external environment to shape policy asks and political influencing, including the implications of a policy ask in one sector on another.

· Experience of influencing key political events such as budgets, national elections and the legislative process.

· Significant experience of coaching, supporting and managing the development of a team, with the ability to make difficult decisions and challenge where needed to deliver the organisational strategy.

Desirable

· Experience of education, food insecurity, child poverty or childcare sectors

Skills and Abilities

• Effective leadership mentality with confidence to step away from the detail and delegate responsibility, enabling others to use judgements, make decisions, learn from failures and continuously improve.

• Analytical and evidence based decision making, with the ability to turn data and analysis into policy and advocacy related recommendations or outcomes for action.

• Effective planning, prioritisation and project management skills. Able to organise self and team to meet planned objectives and strategic direction with the ability to pivot and manage the unexpected.

• Strong, influential and impactful interpersonal and communication skills and to advocate for own specialism, department and Magic Breakfast's mission, effectively conveying the organisation's impact and needs to a wide range of audiences.

• Operational and financial acumen and analysis: understanding and practical application of knowledge as required around funding considerations, budget development and management, risk management, and ensuring systems in place for efficiency by setting and maintaining policy and procedural frameworks.

• An outward looking and forward thinking approach that drives a sense of curiosity, innovation and continuous improvement. Always thinking what can we learn from others, what new developments can be explored and what are the opportunities for the function to improve and grow with others too.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please find attached our job pack

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com

Shortlisting - w/c 5th May

Interview 1 - 15th and 16th May

Interview 2 - w/c 21st May

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

• Community Housing is looking for a Chief Financial Officer.
• This is a hybrid role, 2 days a week in the office.

About Our Client

Community Housing is a social business and one of Worcestershire's largest Registered Providers (RP) of social housing. They provide and manage general needs and sheltered housing homes.

They are a main employer in the Wyre Forest and employ over 300 members of staff in their headquarters based in Kidderminster.

Community Housing are an ambitious team, focused on providing affordable, quality homes and delivering great services in safe communities. In simple terms, they want to be the best landlord they can possibly be.

Job Description

This is an opportunity to join Community Housing as their next Chief Financial Officer, responsibilities will include:

Working closely with the rest of the Executive Team and the Board to contribute to the strategic leadership and management of the organisation, playing a crucial role providing financial challenge to the Executive and the Board.
Providing inspirational financial leadership to Community Housing to ensure that the organisation meets its financial strategic aims and objectives aligned to Corporate Plan, Vision and Values.
Managing the finance function in order to deliver robust financial controls, improving performance and mitigating the risk for Community Housing in the long run.

Leading, motivating and developing the Finance, IT, Procurement and Risk functions.

The Successful Applicant

• You will be a CCAB or equivalent qualified accountant with a proven track record of achievement, with the ability to drive and manage a diverse workforce. 
• The ideal candidate will have worked in social housing or other relevant industries, with experience managing a finance function. It is also important you have previously attended board, audit or finance committee meetings.
• Community Housing's values are at the heart of everything they do, enabling each colleague to positively contribute to the organisations success.

What's on Offer

Closing date 8th May 2025

Hybrid working 2 days a week in the Kidderminster office.

Contact
Elizabeth Campion
Quote job ref
JN-042025-6722072Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Job purpose

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone. 

Key responsibilities  

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested. 

We're seeking an experienced and inspirational leader to Chair our Independent Advisory Group (IAG) whose role is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. As Chair, you'll provide independent strategic guidance, critical insights, and expert advice to shape Travalyst’s initiatives and impact. This role requires a commitment of approximately 1-2 days per month over an initial two-year term (with the possibility of renewal).

Your Impact

• Set the IAG’s agenda and priorities, in close collaboration with the Travalyst CEO and Board Chair.

• Chair a minimum of six virtual meetings per year, bringing all IAG Members together to share learning and provide strategic business updates; ensuring that divergent opinions are heard and respected, and that the group forms a collective view when needed.

• Ensure that the IAG’s advice is timely, relevant, and delivered appropriately to the Board and/or Secretariat.

• Attending Travalyst Board meetings to give updates on IAG activities, performance and learnings (likely 1-2 per year).

• Attending Travalyst’s Annual Convening (likely 2 days per year, usually in Europe).

• Regular strategy and operations meetings with the Secretariat and Travalyst COO.

• Regular status meetings and 1:1 check-ins with IAG Members.

• Regular status meetings with the Travalyst Secretariat.

• Ad hoc meetings, calls, reading/ document reviews, and email exchanges.

• Be accountable for the performance of the IAG.

• Champion Travalyst’s work externally.

About the IAG

Our IAG is comprised of a global group of some of the world’s leading travel and sustainability experts. The role of the IAG is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. Its primary remit is the expert review of Travalyst’s product roadmaps, including impact evaluation. In addition, the IAG’s proactive advice is invited on any topic, including Travalyst’s strategy and theory of change.

The IAG currently has six members, appointed as a core group of experts with a systemic view of travel and tourism. We expect this group to grow to 8-10 members during 2025/6, to fill specific gaps in expertise. IAG Members are appointed by the Secretariat, in consultation with the IAG Chair.

Where needed, the IAG may form a task group (including external subject matter experts) with a clear, time-bound remit. External subject matter experts are appointed by the Secretariat, in consultation with the IAG Chair.

The IAG sets its agenda and priorities through close collaboration between the IAG Chair, Travalyst CEO, and Travalyst Board Chair. It is accountable to its Terms of Reference, which are approved by the Board.

Who you are

You are a visionary leader passionate about sustainability and global travel transformation.

You bring:

• Exceptional people and leadership skills, with a talent for managing nuanced discussion, driving consensus, and building trust.

• Strategic business acumen and proven experience guiding high-impact advisory groups.

• Strong understanding of the travel and tourism space is preferable, to inform robust decisions on complex and nuanced topics.

• A neutral stance with no current ties or conflicts with our coalition partners.

• Strong credibility and network within sustainability, travel, or related sectors.

• Commitment to fostering collaborative, inclusive discussions and outcomes.

• An affinity for the vision and mission of Travalyst, and an appetite to navigate the tensions inherent in driving system change and bringing stakeholders on the journey.

• Proficiency in English language and able to chair in English.

• Ability to attend meetings during EU-compatible business hours.

Ideally, you have one or more of the following:

• Strong chairing experience, particularly of groups with divergent and nuanced opinions.

• Existing profile and credibility with sustainability stakeholders, in line with the ambition and future scale of Travalyst.

• Good knowledge of, and networks across the global travel and tourism industry, or sustainability data technology, or similar industry.

• Good knowledge of research methods, and the ability to discern robust arguments made from research.

Support available to you as IAG Chair

Operational support from the Secretariat will include:

• Ensuring the smooth operational running of the IAG to deliver its agenda, priorities and roadmap.

• Preparing, supporting and debriefing IAG meetings, and managing records of key advice and decisions.

• Leading recruitment and onboarding of new IAG Members and/or subject matter experts.

• Monitoring IAG governance processes and performance, and making recommendations for improving processes.

Honorarium

The IAG Chair will be offered an annual honorarium, in recognition of the critical role played by the IAG and the time commitment required for full participation and leadership.

Additionally, pre-approved reasonable out-of-pocket expenses can be reimbursed, where required.

Equalities

Travalyst promotes a diverse and inclusive working environment. We welcome applications from everyone with suitable skills and experience, and we will make reasonable adjustments where necessary to enable people with particular needs or requirements to work with us. Please add any recruitment adjustment requests to your application, as well as notifying our team of your pronouns. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We want everyone who works with us to feel respected, valued and able to contribute at the highest level.

Join Us

This role offers a unique opportunity to contribute to a meaningful cause while providing strategic leadership and critical insights. If you have the expertise, passion, and 1-2 days per month to dedicate, we invite you to seize this opportunity to shape the future of travel sustainability. Help us make travel a lasting force for good.

Stories Officer
Remote working
£25,000 - £28,000 pa plus excellent benefits
35 hours per week (or 21 hours per week if job share)
Permanent, full-time or part-time job share

Should you have any questions regarding the role requirements or your application then please visit our website via the application button where contact details can be obtained.

We are pleased to offer this role as either full-time or a part-time job share. The job share role will be split as follows:

Job Share A: Monday, Tuesday, and Wednesday

Job Share B: Wednesday, Thursday, and Friday

Does that sound like a good fit? If so, we can’t wait to hear from you…

The Stories Officer sits in the Marketing and Communications team and will focus on:

· Assist in managing storytelling requests from across RNID, providing vital support and crafting impactful and compelling narratives.

· You’ll be gathering and shaping powerful authentic stories that highlight the impact of RNID’s work, supporting RNID’s strategic goals.

· When you join us, you’ll dive straight into important campaigns like our Protect Your Hearing Campaign, helping to craft meaningful stories. You might find yourself out on location, capturing powerful stories firsthand from our amazing storytellers or coordinating a photo shoot featuring one of our celebrity supporters.

As Stories Officer, you will:

· Work closely with the Stories & Celebrity Manager, identify, interview, and write-up case study stories from people who are deaf, have hearing loss, or tinnitus to support RNID’s campaigns, media, and fundraising efforts.

· Manage and update our centralised database of case studies, celebrities, and influencers, ensuring all stories across the charity are recorded for effective stewardship. Maintain storyteller profiles, contact details, permissions, and consent forms while ensuring GDPR compliance in data collection and storage.

· Collaborate with PR, fundraising, digital, and campaigning teams to integrate storytelling into their work, identify their needs, and match case studies or celebrities to relevant projects.

· Support the development and delivery of storytelling content across multiple platforms, including social media, website, press, and marketing materials, ensuring content meets accessibility standards.

· Manage multiple internal and external storyteller requests.

We are looking for an individual with a passion for storytelling and a deep commitment to amplifying the voices of people who are deaf, have hearing loss or tinnitus. You will have excellent writing skills, with experience in journalism, PR, or a similar field, and have a strong ability to craft compelling narratives that engage and inspire.

Your interviewing skills will be key, as you’ll need to connect with people from diverse backgrounds, ensuring they feel comfortable and confident sharing their stories. Sensitivity and empathy will be essential as you capture authentic, impactful stories. In addition, you’ll be an exceptional multitasker, able to manage multiple storytelling requests and competing priorities with ease. Your proactive and creative approach will drive you to consistently find new ways to tell powerful stories that align with the charity’s mission and strategic goals.

If you are driven by the power of storytelling and want to make a real difference, we would love to hear from you.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 27 April 2025.
Interviews: 7 May 2025.

Are you a proactive and motivated self-starter, able to work on your own initiative and prioritise a busy workload? Do you have an interest in heritage, conservation, and the environment? An additional exciting opportunity has arisen to join our church buildings team.

The Diocese of Lichfield is seeking to appoint a part-time List B Casework Officer, to assist in the work of the Lichfield Diocesan Advisory Committee (DAC). This is an established post (previously called Assistant DAC Secretary), which will complement our existing provision and outcomes in relation to church buildings.

The role includes responsibility for all List B casework ('minor' statutory applications for making changes to churches), and assisting with responding to general and pre-application enquiries. You may have previous experience of working in a DAC Office, or be seeking an opportunity to enter this field.

With proven organisational and administrative experience, and excellent written and verbal communication skills, you will be competent in using IT, computerised administrative systems, databases and websites.

Educated to degree level or equivalent, in a relevant field, you will also need careful attention to detail and a high level of accuracy.

This is a hybrid role, with home and some office working, so incorporating solo and team working. The post offers the opportunity to travel throughout the Diocese, for site visits, as required.

Salary: £17,100 (FTE £28,500) per annum. Hours: 21 hours per week (part time). 15 days holiday plus public holidays and an additional Christmas shutdown, and a non-contributory pension scheme.

Closing date: 15th May 2025 at 5.00 pm

Interviews: 22nd May 2025 (in-person, Lichfield)

Are you passionate about creating unforgettable experiences that drive real-world impact? Pratham UK is seeking a dynamic and detail-oriented Special Events Officer to lead the delivery of our flagship annual Gala—this year hosted at the iconic V&A Museum—and support a calendar of high-profile and community-focused events. Working closely with our Director of Philanthropy and an ambitious, collaborative team, you'll play a vital role in helping us raise vital funds to support millions of children through Pratham’s groundbreaking education programmes in India.

This is an exciting opportunity to join a fast-growing charity in a pivotal role, ideal for someone with experience in event planning and a passion for supporting children in India to thrive. You’ll help shape events that not only inspire donors but also celebrate our global impact—from an exclusive House of Lords reception to grassroots fundraising campaigns. If you're ready to bring creativity, precision, and purpose to your next role, we’d love to hear from you.

Communications and Engagement Officer – Maternity Cover

Salary: £34,314 starting salary per annum plus £4,190 Inner London Weighting if based in London per annum.
Contract: 12 months fixed term Maternity Cover
Hours: Full-time 35 hours per week (excluding lunch breaks). We are open to discussing flexible or part-time working.
Location: Any Refugee Action Office: London, Manchester, Birmingham or Bradford. (Some travel in the UK with occasional overnight stays may be required).

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of cultural diversity and the ability to work with people from a range of cultures.
• Insight into the needs, experiences and hopes of refugees and people seeking asylum.
• Experience of working sensitively with people in vulnerable situations to support them to share personal stories in a collaborative way.
• Excellent news judgement and storytelling with experience producing well-written and inspiring content.
• Excellent written and verbal communications skills
• Strong organisational and administrative skills, with ability to work under pressure and juggle conflicting priorities
• Experience working with photographers, journalists and filmmakers
• Experience answering journalist requests, including writing statements for media
• Experience of building and maintaining relationships at all levels of an organisation
• Excellent IT skills
• Ability to travel across England with occasional overnight stays away from home.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on 27 April 2025
Interviews: 08 May 2025 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:
• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. We provide specialist residential treatment centres across the UK, offering holistic, life-changing support for those in recovery and their loved ones.

We are currently seeking a Treatment Centre Support Officer to join our team. This role is crucial in ensuring the day-to-day operations of the centre run smoothly, while also supporting those reaching out for help.

Job Summary:

As the Treatment Centre Support Officer, you’ll be the first point of contact for individuals in crisis, staff, and visitors. You’ll provide front-line administrative and operational support to the Treatment Centre, working closely with our Business Support Team and Service Managers to ensure the centre runs efficiently and compassionately.

Key Responsibilities:

• Handle incoming calls and emails, including urgent enquiries from service users
• Triage applications and assign assessments to Recovery Workers
• Maintain accurate records using the Apricot system
• Develop and manage weekly staff rotas
• Prepare documents, letters, and reports for management
• Organise welcome packs for incoming residents and induction materials for new staff
• Greet and assist visitors, ensuring health, safety, and safeguarding compliance
• Order supplies, track maintenance issues, and maintain the treatment centre’s filing system

Qualifications & Experience:

Essential:

• Experience in a senior administrative or customer service role
• Excellent IT skills, including Microsoft Office (Excel, Word, Outlook)
• Strong organisation and time-management abilities
• Effective written and verbal communication skills
• Experience handling sensitive information with discretion
• Ability to work independently and manage multiple tasks

Desirable:

• Knowledge of the Apricot data system or similar CRM tools
• Experience working in a healthcare, or recovery-focused environment
• Level 3 Business Administration qualification (or equivalent experience)
• Familiarity with rota planning and resource coordination

What We Offer:

• A supportive and inclusive work environment
• The opportunity to make a meaningful difference every day
• Training and development opportunities

Your new company
I am delighted to be working with a health-based charity in a vital role within the governance team. I am currently recruiting for a Head of Risk and Assurance on a 6-month temp contract, paying circa £600-£650/day. This role is largely remote, with occasional travel requirements. The overall purpose of the role is to ensure that the charity and its workforce comply with necessary regulations and manage all aspects of risk to the organisation, its employees, clients, reputation, assets, and interests of stakeholders. Specific risk areas include corporate governance, information security, regulatory compliance, insurance, and operational risk.

Your new role
The successful candidate will be:

• Leading People and Teams: Managing a team of 5, providing mentorship and support to ensure high performance and adherence to compliance standards.
• Risk Management: Designing policies and compliance plans, guiding and educating the management and workforce on compliance matters, and updating knowledge on regulatory changes.
• Business Continuity: Developing and overseeing control systems to deal with or prevent violations of legal guidelines, regulators, and internal policies. Evaluating the efficiency of controls and continuously improving them.
• CoSec Administration: Supporting the director in ensuring Directors are listed on Companies House and the Charity Commission.
• Risk Registers: Monitoring and managing risk registers, including operational risk registers and appetite.
• Stakeholder Engagement: Working with different levels of stakeholders, influencing and negotiating thoughtfully to drive results prioritised by the CEO.
• Supporting Risk Aware Culture: Promoting a risk-aware culture within the organisation, ensuring compliance with internal standards and business goals.

What you'll need to succeed
This position is suitable for someone who:

• Has a Risk Management and Internal Audit Certification.
• Proven experience of line managing a small team.
• Has worked in the charity sector and/or public sector.
• Proven experience in Risk Management, Assurance and Compliance
• Is experienced of working with the most senior officials in a large organisation.
• Can build trust and credibility with senior stakeholders and manage relationships (and build influence) with a range of junior and senior internal and external stakeholders.
• Has proven ability in long-term planning, aligned to strategic goals, delivering key outcomes and results.
• Is experienced in governance, governance legislation, and governance best practices (desirable).

What you'll get in return
This role is ideal for a strategic thinker with a strong background in governance, compliance, and risk management. If you thrive in dynamic environments and enjoy working closely with senior executives to drive impactful results, this position offers a unique opportunity to influence the direction of a prestigious health-based charity. Your expertise will be crucial in ensuring effective governance and strategic planning, making a significant contribution to the organisation's success.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset.

You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.

As a Supporter Engagement Officer you will:

• Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
• Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
• Identify and pursue new opportunities for income growth in line with the charity’s strategy.
• Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
• Collaborate with local community groups to support and promote fundraising activities.
• Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
• Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
• Work alongside volunteers to engage with and expand local fundraising initiatives.
• Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.

To be successful, you must have experience:

• Strong interpersonal and communication skills, both written and verbal.
• Experience in customer service, supporter care, or fundraising.
• Excellent organisational and time-management abilities.
• Attention to detail and the ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Office and CRM/database systems.

Desirable

• Previous experience in the charity sector.
• Knowledge of fundraising principles and best practices.
• Experience using supporter engagement platforms or email marketing tools.

Salary: £30,000 - £32,000 per annum

Contract type:Full-time, permanent

Location- Dorset, remote work

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

Special Olympics GB is a charity dedicated to providing year-round training and competition for
children and adults with intellectual disabilities. We are much more than just a sports organisation – we are a movement that breaks down barriers, fosters inclusion, and changes lives. With over 10,000 athletes, 6000 volunteers, and 100+ accredited clubs across England, Scotland, and Wales, we are committed to creating opportunities for everyone to thrive through sport.

Our athletes are at the heart of everything we do – they are inspirational, courageous, passionate, and insightful, embodying the core values of Special Olympics GB every single day. This is your opportunity to be part of something truly special and contribute to an organisation that creates real impact at a grassroots level.

About the Roles

• Hours: 35 hours per week (full-time) – flexible options negotiable
• Salary: £25,000 - £28,000 per annum
• Location: Home-based with regular travel
• Contract: 2 years with possible extension dependent on funding
• Benefits: Flexible working, generous Time Off in Lieu policy, annual CPD/training investment, employer’s pension scheme, 25 days annual leave + bank holidays + birthday leave, employee health scheme, and opportunities to attend exciting, inclusivity-driven events.

As part of our small yet ambitious and agile team, you will work closely with the Head of Network, our Accredited Clubs/Programmes, and Volunteers to drive grassroots development, build community engagement, and enhance opportunities for athletes.

Who We’re Looking For

We want to hear from you if you are:

• Passionate about inclusion and making a difference in people’s lives
• A great communicator who enjoys working with volunteers, athletes, and families incommunities
• Adaptable, agile and proactive, with the ability to troubleshoot and solve problems effectively
• Dedicated to personal growth and career development
• Driven by values that promote social change through sport

The Opportunity of a Lifetime

This is more than just a job – it’s a chance to be part of a global movement that empowers individuals, builds confidence, and fosters lifelong friendships. The journey is great, but the rewards are even greater. Don’t miss the opportunity to be part of something truly life-changing.

How to Apply

To apply, please submit your CV (2 pages)and a cover letter (1-2 pages) detailing:

• Why Special Olympics GB? Why do you want to join us now, and why are you the right person for the role?
• What impact do you hope to make in the role? How do you see yourself contributing to Special Olympics GB and the role you are applying for?
• Why should we choose you? Highlight your skills, knowledge, experience, and determination that make you the best fit.

Please tailor your application to the role—generic or combined applications will not be considered.

Key Dates

•  Application deadline: Sunday 27th April 2025, 9pm
•  Interview Stages: Stage 1 – week beginning 19th May 2025, Stage 2 week beginning 2nd June 2025
•  Final decision: Week beginning 9th June 2025

We are committed to equality and diversity and encourage all candidates who meet the job role requirements to apply. Please note that applicants will need to provide evidence of their right to live and work in the UK and will be required to undertake a DBS check .

We will only contact candidates selected for interviews.
No agency contact, please.
​For job role specifics, please see the Job Descriptions.

Be part of a movement that changes lives. Apply today!