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Kidney Care UK, Remote
£27,000 - £30,000 per year
Posted 2 days ago Quick Apply
Closing tomorrow
Gaddum, M4 1LE (Hybrid)
£24,412 per year
To support the early identification and referral of carers, ensuring they receive timely and appropriate support to meet their needs.
Posted 1 week ago
Closing in 4 days
Youth Leads UK, Salford (On-site)
£24,500 per year
Empower young people to thrive! Join Youth Leads UK as our Youth Development Programmes Coordinator.
Posted 1 week ago Quick Apply
NFP People, Remote
£26,700 per year Remote working
Posted 5 days ago
Closing in 5 days
VoiceAbility, Greater Manchester (On-site)
£22,500 - £26,000 per year pro-rata. Potential to earn up to £26,000 pro-rata based on advocacy qualification held.
Posted 3 weeks ago
Closing in 4 days
Charity People, Remote
£34616 - £36512 per annum FTE
Posted 3 weeks ago Quick Apply
Internews, Remote
£78,200 - £105,600 per year
Posted 5 days ago
Page 4 of 5
Remote
£27,000 - £30,000 per year
Full-time or part-time (35 hours full time, part time job share considered)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Job title Support Line Officer

Reporting to Support Line Leader

Location Remote

Hours 35 hours full time, part time job share considered

Salary £27-30k

We are seeking a remote-based Support Line Operator to join our small and friendly team, answering enquiries from kidney patients, families and carers by telephone, email and social media channels, driven to provide an excellent experience for every contact.

The Kidney Care UK Support Line provides practical information and non-medical advice for anyone affected by chronic kidney disease.

From Monday to Friday, 9am to 5pm, the Support Line is accessible by telephone, email and social media. We provide best in class information and support at the first point of contact, knowledgably responding to enquiries with care and compassion.

About you
 

We are seeking someone with experience of responding to incoming enquiries for a health or care patient support/charity helpline or patient support service.


Ability to deal professionally, calmly, and sympathetically with people affected by kidney disease.


You must have Excellent communication skills, able to engage and reassure by phone and in writing.


You will need to be confident using social media and MS Office for professional communications.


Interviewing on 19th and 20th February

Application resources
Posted by
Kidney Care UK View profile Organisation type Registered Charity Company size 101 - 500

We are the UK's leading kidney patient support charity

Kidney Care UK logo Play
Benefits 2.png2023 at a glance.pngHow our services help patients.pngHow we spend our funds.png
Posted on: 13 January 2025
Closing date: 26 January 2025 at 23:30
Job ref: SLO-Jan25
Tags: Advice / Information, Advocacy, Helpline, Direct / Supporters

The client requests no contact from agencies or media sales.