Literacy Jobs

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

Are you a gifted writer with the ability to flex your style for a variety of audiences? Do you also have excellent project management skills? If so, you could step into your next career move as a Senior Communications Manager at Resurgo. 

We are looking for someone to be at heart of our communications work. Working across our busy charity with a variety of internal and external stakeholders you will project manage the roll out of a rebrand, project manage production of collateral, proactively work on press and PR, and lead on our thought leadership work – drafting articles, blogs and emails for our varied audiences. With the ability to work to deadlines, under pressure and with a high attention to detail and excellent people skills, you will join a supportive team working to support Resurgo’s vision to transform the lives of young people across the UK.

The important stuff 

Location: Hammersmith, London

Contract: Full-time, Fixed-Term (Open to part-time, 4 days a week)

Hours: Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: from £43,000

Closing date: Friday 21st February, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Interviews: Interviews to commence from Thursday 27th February

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process. Contact us for any enquiries regarding accessibility.

Resurgo has been named one of the UK’s Best Places to Work by The Sunday Times. 

In this role, you’ll be responsible for:

Project Management 

• Project manage the creation of content, from website to printed collateral, by working with internal and external designers and suppliers, and across the Resurgo team. 
• Work with the Digital Marketing Manager to project manage a website refresh, ensuring timelines and budgets are kept to. 
• Work with the Head of Media & Communications and external production companies on film projects, ensuring smooth running of production schedules, transport, locations etc. 

Thought Leadership & Copywriting 

• Raise brand awareness with external audiences through creating and distributing compelling thought leadership content.
• Produce varied written pieces, including internal and external newsletters; supporter-facing mailings; blogs; thought leadership pieces; news pieces and case studies. 
• Copywrite key publications, such as Resurgo’s impact report, supporter updates and other collateral, working with internal stakeholders. 
• Create a pipeline of new ideas for thought leadership across our varied audiences, in order to raise brand awareness and build our reputation as an expert in the field of youth employment. 
• Support other teams with writing tasks and manage proof-reading as required. 

Brand 

• Organise photo shoots with external photographers to build a new image bank to reflect the refreshed brand, including sourcing venues, liaising with young people, ensuring that correct permissions are recorded.
• Project manage the roll out of a rebrand which is happening in 2025. Project manage roll out of new brand assets, updated collateral for our Spear centres and central office. 

Internal communications 

• Collaborate with the People & Culture team, Senior Leadership Team and others to produce internal comms that are consistent, engaging and effective in communicating our goals and updates. Create an internal comms plan that reflects the future of a national organisation with staff in regional hubs. 

Press

• Support the Head of Media & Communications to implement the media engagement plan, including drafting press releases, building our media list and writing briefings for colleagues for media opportunities. Scope out new channels including podcasts that align with our organisational goals. 
• Report on press engagement and make suggestions for increasing brand awareness through traditional and non-traditional media. 

Person Specification 

• Excellent copywriting skills and understanding of tone of voice: solid spelling, grammar and clarity; ability to flex tone for relevant audience and channel. 

• Experience writing for a variety of audiences, preferably including donors or corporate partners. 

• Excellent track record in producing written materials for varied audiences. 

• Extremely organised and efficient; calm under pressure; able to juggle competing deadlines and priorities, splitting time across multiple projects. 

• Excellent people skills, able to relate well to colleagues of all seniority levels, freelancers and external agencies. 

• Solid project management skills, ability to hold various moving parts.

• Able to receive feedback on projects with humility, and confidence to give feedback and share ideas and expertise. 

• Good grasp of marketing trends. 

Job Title: Early Literacy Interventionist (Lozells Junior and Infant School and Nursery, Birmingham)

Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills? 

38% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.

Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children. 

This ELI role, reporting to the Schools Development Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. 

You will conduct an initial baseline assessment and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a part-time role, based at Lozells Junior and Infant School and Nursery in Birmingham. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Job title: Early Literacy Interventionist (Bourne Primary School, Eastbourne)

Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills? 

38% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.

Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children. 

This ELI role, reporting to the Schools Development Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. 

You will conduct an initial baseline assessment and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a part-time role, based at Bourne Primary School in Eastbourne, East Sussex. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.

Chapter One is committed to safeguarding children and young people.   All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

We want to hire a highly organised and proactive Business Support Officer to play a key role in our small but dynamic team. This role supports our CEO, manages key operational functions, and oversees financial and administrative processes, ensuring the smooth running of our organisation. You’ll be at the heart of our work, helping to strengthen youth services across the West Midlands.

This is a part-time (2 days/14 hours per week) permanent role. The role is remote, with equipment provided. We’re looking for someone with excellent digital literacy, strong relationship management skills, and experience in project coordination, governance, or financial oversight—ideally within the non-profit sector.

The successful candidate will maintain internal systems, support external relationships with funders and partners, and supervise the Training & Finance Administrator to ensure high-quality service delivery. Your role will involve financial oversight, including budgeting and reporting, as well as managing contracts, governance compliance, and organisational planning to support YFWM’s long-term stability and impact.

About us: Youth Focus West Midlands (YFWM) supports the development and delivery of high-quality youth work across the West Midlands. We work with youth workers, professionals, agencies, and policymakers to strengthen the sector, providing resources, training, and strategic support. As a registered charity, we help organisations and individuals develop youth work opportunities, advocate for best practices, and facilitate partnerships to ensure young people in the region benefit from impactful and inclusive services.

Age UK has an exciting opportunity to join their fantastic team in Hull!

We are recruiting for a Shop Manager to manage the day to day running of our Hull shop in St Andrews Retail park, Hessle Road.

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

We are looking for an individual to undertake the role of Head of Operations at MASH for a 12-month period. This is an exciting and varied role and would provide an excellent opportunity for the post-holder to develop skills and experience in a senior leadership position. MASH is a £1.5 million organisation with a 30 strong staff and 70 strong volunteer team. It is a busy city-centre based charity working with women who sex work to help keep them safe and more empowered to make decisions about their lives.

This senior role will lead on MASH’s business development and business support functions, including:

• Income Generation
• Finance
• HR & Administration
• Performance & Impact
• Volunteers
• Communications
• Service User Involvement
• Training

The post-holder will be responsible for securing the funds needed for MASH to deliver its strategic priorities and ensuring the organisation’s internal support functions are working as effectively as possible.

We’re looking for an experienced income generator who also has experience of wider leadership on business support functions such as finance and HR.  We’re looking for an all-rounder who wants to develop their skills within a small but ambitious team.

The post-holder will work with other members of the MASH team to ultimately support women who sex work to improve their health and wellbeing, and to ensure greater awareness within external organisations. This role is suited to a motivated and target driven individual with strong financial literacy skills.

Communications and Marketing Lead

Location: Home Based
Salary: £32,000-£35,000
Hours: 35 hours
Department: Business support
Job Type: Full time
Contract Type: Permanent

Do you believe everyone should have the opportunity to learn to read and develop numeracy skills? Can you help us spread the word to others, and get them on board too?

We’re looking for an experienced communications and marketing professional to help us spread the word about the levels of low literacy and numeracy experienced by people across the UK. Currently, over 70% of people in prisons either can’t read, or struggle to. Even more struggle with their numeracy. 

Shannon Trust supports people in the criminal justice system, and in the wider community, to learn to read and improve their numeracy skills. The work you will be promoting makes day to day life safer for the learner, their families, and the wider community. It provides more opportunities for work and education for the learner, helps break the intergenerational cycle of low literacy and numeracy, and reduces re-offending.

Working closely with colleagues across the charity, your responsibilities will include:

• Promoting the work of Shannon Trust, internally and externally, through a variety of communications platforms including print and digital media, video and radio
• Managing the day-to-day monitoring and development of our social media channels and website
• Developing strong relationships with press and staying on the lookout for opportunities to promote Shannon Trust
• Delivering a great experience to our supporters, helping us recruit new supporters and retain existing ones
• Creating content that converts people to action
• This role is a great opportunity for someone who likes to take ownership of projects and campaigns, and wants to lead on important work they can be proud of. We welcome new approaches and ideas and want someone who will bring their full professional expertise to work. 

This is a home-based role but may require occasional travel around the UK including overnight stays.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. 

Applications close 21st February. Interviews are planned for the week commencing 3rd March. 

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-219430

Balmer Dawson Executive Search is delighted to partner with Mellon Educate in their search for an experienced Grant Writer to join their successful organisation. 

Mellon Educate is an Irish-based African development charity founded by Niall Mellon in 2002. From the enormous collective effort of their volunteers, in conjunction with the South African government, they have built houses for 250,000 homeless people in South Africa’s townships.

In 2013, the charity redoubled its commitments to those less fortunate in Africa, pledging a 10-year education development programme to provide better education to more than 100,000 African children. 

Mellon Educate wishes to recruit a Grant Writer on a part-time OR full-time basis with specific experience and a proven track record of success in educational grant applications in Sub-Saharan Africa from medium and large sized international funders, sovereign donors, corporate and philanthropic foundations and institutional donors.

Role Purpose:

This is a brand-new position that has been created to increase Mellon Educate’s capacity to secure grants on a global scale. The Grant Writer will be responsible for identifying suitable funding opportunities and coordinating, preparing and writing funding applications.

The successful candidate will work with colleagues to develop and implement Mellon Educate’s strategic approach to funding against agreed key performance indicators. This role requires an enthusiastic self-starter, with good knowledge of educational grant-writing, exceptional persuasive writing and organisational skills and a good knowledge of the South African education system.

Key Responsibilities: 

• Responsible for identifying, preparing, producing and submitting grant applications and funding proposals. 
• Writing and editing high quality and compelling content for competitive proposal processes and other fundraising materials as required.
• Researching, exploring and identifying new grant and funding opportunities which support Mellon Educate’s current strategic objectives. 
• Gathering, analysing and synthesizing proposal inputs and co-ordinating and reviewing content from all contributors. 
• Building and maintaining a database and schedule of grant opportunities and grant application materials. 
• Establishing and maintaining effective working relationships across the organisation to ensure that grant management is fully embedded. 
• Building strong strategic partnerships with funding organisations and donors. 
• Working with colleagues to support all of Mellon Educate’s fundraising work, including trusts, foundations, major gift, legacy giving, and capturing stories of change to demonstrate impact to funders. 

Essential Skills and Core Competencies : 

• Proven track record of success in educational grant writing in Sub-Saharan Africa
• Demonstrated education related expertise
• Knowledge of the South-African education system (a distinct advantage)
• Keen understanding of the challenges faced by countries in the developing world
• Experience securing grants from Sovereign funders
• Evidence of success in securing medium and large-scale educational programme funding in the developing world
• Exceptional writing, editing and literacy skills. 
• Ability to write clearly and concisely, producing compelling narratives. 
• Excellent attention to detail. 
• Proven organisational skills.
• Strong capacity to use ICT to improve efficiency and information-sharing across the team. 
• Capacity to work under pressure to tight deadlines. 
• Capacity to prioritise effectively and manage time well. 
• Strong communicator and team player. 
• Enthusiastic and disciplined self-starter, with a target driven approach. 
• Strong financial literacy with competency to plan, manage and track grant expenditure. 
• Skilled relationship and network builder. 
• Flexibility, creativity and a positive work attitude. 
• Track record of producing high-quality grant applications, documentation and presentations. 

Remuneration:

• Salary will be in the region of €50,000 + DOE (depending on experience) on a full-time basis or pro-rata on a part-time basis

Application process:

To apply, please submit your CV and Cover Letter (maximum one page) in MS Word format  (outlining how your motivation, experience and skills fit this role profile) for the attention of  BOTH Gilly Balmer and Zena Dawson at the email address provided.

Closing Date:

The closing date for applications is Monday 24th February by 5pm (GMT)

It’s an exciting time to join us. Oakleaf has a proud history of helping people across Surrey who are managing mental ill health. This position of Employment Advisor, within our Client Services team, is an excellent opportunity to join our National Lottery-funded ‘Path to Success’ employment project. You will play a crucial role in helping empower local people managing their mental health to re-enter or enter the workplace with confidence and resilience.

Working with a second Employment Advisor and in partnership with fellow local charity Guildford Action, you will assess and develop clients’ employment potential, assisting them throughout their employment journey alongside collaborating with other support providers and employers to facilitate this process. You will be encouraged to use your experience and skills to make a difference to the lives of hundreds of people attending Oakleaf every month for support.

Please refer to the attached Job Description and Person Specification for more detailed information.

Position: Employment Advisor (Client Services)

Responsible to: Client Services Manager

Location: Guildford, Surrey with hybrid working offered (min 60% office, 40% home as agreed)

Hours: 28-36 hours per week (36 hours is full time; part-time from 28 hours considered for the right applicant)

Salary: £27,280 (full time)

Annual leave and benefits:

• 24 days plus bank/public holidays. An additional day is added for each year worked (to a maximum of 4 days). Plus, an extra day off for your birthday!
• Cycle to work scheme
• Private medical insurance post-probation
• Employee Assistance Programme 
• Discount eye tests 
• Access to Charity Worker Discounts scheme
• Work from home/flexible hours

Key Responsibilities (a full list of responsibilities is listed in the Job Description):

1. Work in conjunction with Oakleaf's Client Services team and Guildford Action to help identify clients who are ready to access employment.
2. Prepare clients for employment by supporting the development of a CV, compiling Job Applications, building career development plans, undertaking interview practice, arranging, and assisting at interviews as and when required. Plus, all other elements as may be undertaken through our “Job Club.”
3. Enhance employer engagement by identifying and building relationships with local employers, other VCFS agencies, Jobcentre Plus and commercial employment agencies.
4. Encourage volunteer opportunities and work placement visits with local employers.
5. Assist clients in identifying work-related training opportunities and supporting them to undertake the training. Where appropriate signpost internally to Oakleaf’s Upholstery and/or Gardening departments.
6. Support and facilitate training taster sessions at Guildford Action or Oakleaf.
7. Deliver a weekly drop in job club. Coordinate themed sessions delivered by specialist providers such as CAB.
8. Provide a comprehensive approach to employment support minimising the need for clients to be redirected to multiple providers.

Essential Criteria (a full list of essential and desirable criteria is listed in the Person Specification):

• Experience in career counselling/coaching/training 
• Experience in helping people develop job seeking skills e.g., writing CVs, interview techniques, job finding & personal presentation
• Good standard of computer literacy (Excel, Word, Outlook)
• Educated to A Level standard
• Excellent communication and presentation skills
• The ability to network with a wide range of potential supporters from the community including business, faith-based groups, &the voluntary sector
• An understanding of & empathy with the aims of Oakleaf &the needs of its clients
• Car owner with full, clean driving licence 

We are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community, and we offer flexibility to assist employees with balancing work and other commitments. We are a Disability Confident employer.

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. There will need to be face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager.

We are looking for a focused individual to join our caring, passionate, and diverse team in offering information, advice, and guidance to our service users. This role gives challenge and satisfaction and will suit someone that has:

• an understanding of the issues faced by people with a learning disability and/or autistic adults
• excellent communication and literacy skills
• experience of working with adults with learning disabilities and/or autistic adults
• the ability to strongly advocate for our clients

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

Opportunity to join our team as a

Telephone Carers Support Officer

Carers Support Centre (CSC) Bristol and South Gloucestershire provide support services to carers for adults who care for people that could not manage without their help.  All the care they provide is unpaid.

The Telephone Carers Support Officer is a key post in the team and provides information, advice and support to carers over the telephone at our offices in the Vassall Centre, Fishponds

You will join a busy and supportive team that provides several services to support unpaid carers in Bristol and South Gloucestershire.  Our services include carers assessments, one to one support, counselling, walk and talk, and Carers Emergency cards. 

Hours of work: 26.5 hours per week (Tuesday Wednesday and Thursday 9am – 5pm. Friday 9.30 am – 1.30 pm.)

Salary:  £17,952 actual for 26.5 hours.  (FTE £25,406)

Location: Based at the CSC Offices at the Vassall Centre, Fishponds

The role will include:

*Responding to enquiries to the CarersLine service via telephone and email online for information, advice, guidance and support.

*Responding to these enquiries promptly, using online and telephone to resource information if necessary

*Referring and signposting carers and professionals to internal and external services where appropriate

To fulfil this role, you will need:

*Recent experience in a customer service role, providing a service that may include advice and/or support work

*Ability to listen, and communicate well on the telephone and good literacy skills

*A drive to support people and help them find solutions to the challenges in their caring role

*Computer literacy - experience of working with a client database would be helpful

Applications can be made via an application form, which is available from our website  where you will also find a full Job Description & Person Specification, and an introduction to Carers Support Centre.

If you would like to know more about this role, please call Dawn Osborne-Tiller.

If you do not have access to the internet, please call our office or email us.

Closing date: 5th February 2025 @ 9am

Interview date: 20th February 2025 at the Vassall Centre, Fishponds

Registered Charity Number: 1063226 

We are an Equal Opportunities employer, and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.

Prison Facilitator - HMP Wormwood Scrubs

Location: HMP Wormwood Scrubs
Salary: £18,194
Hours: 21 hours
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Wormwood Scrubs. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews will be in person on 11th March 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-219442

Prison Facilitator - HMP Birmingham

Location: HMP Birmingham
Salary: £22,067 (£27,584 FTE)
Hours: 28 hours (4 days a week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Birmingham. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for week commencing 10th February 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218956

About the Role

We are seeking an Educational Events Administrator to lead the Core Topics programme, a series of educational events across the UK. You will manage event logistics, liaise with speakers and sponsors, oversee delegate communications, and ensure smooth event delivery. The role involves travel and overnight stays for approximately, but not limited to, 12 events per year. Reasonable time-off-in-lieu (TOIL) is available.

About You

We’re looking for an organised and proactive events professional with 1-2 years' experience in event planning, strong communication skills, able to juggle multiple priorities to tight deadlines and IT proficient. Experience in the membership or not-for-profit sector, CRM systems (Microsoft Dynamics), and marketing platforms (Dotdigital) is desirable.

Why Join Us?

Enjoy hybrid working, career development opportunities, and the chance to contribute to education in healthcare. 

Why the Association?

The Association of Anaesthetists is a membership organisation for Anaesthetists with almost 10,000 members.  Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia.  We represent, protect, support and advance the interests of our members.

Key responsibilities:

General

1. To contribute to the educational objectives set out in the department and the 5 year strategy.

2. To lead on, with guidance from the Educational Events Manager, all Core Topics programme activities to ensure KPIs are met. To also work on ad-hoc meetings and courses of similar size and complexity as and when needed.

3. To work with the board lead for Core Topics and the education committee to continually keep the Core Topics programme innovative and fresh, in terms of topics and format.

4. To be a proficient user of the CRM (Microsoft Dynamics) and be part of future proofing the CRM through testing further updates and engaging with the CRM department on further upgrades.

5. To be fully responsible for the end-to-end management and running of Core Topics and to help the Educational Event Administrator (Seminars) with seminar meetings.

6. To provide support in the running of the Association’s webinar programme using Zoom Webinar.

7. To undertake all delegate correspondence, sharing responsibility to monitor and take ownership of the general events inbox. To deal with initial enquiries, to confirm bookings and to process cancellations and ensure queries are resolved prior to the meetings. 

8. To be a point of contact for telephone and email enquiries pertaining to the Association meetings, courses, Core Topics and seminars. To proactively respond to all enquiries and ensure that they are dealt with in an efficient and timely manner. 

9. To assist the Educational Events Co-ordinators with allocated components of the Conference project plan where assigned which may include but are not limited to: badging, accommodation, workshops, photography.

Core Topics Logistics

1. To lead on the Core Topics programme proactively ensuring set KPIs are achieved. This will be done by forward planning to ensure the Core Topics are booked in the calendar of events in a timely manner to ensure maximum lead times for marketing of the Core Topics programme. Avoiding where possible conflicts in the Core Topics programme with other Association events and other society/organisations events that may be in direct competition.

2. To be responsible for all organiser, speaker, and delegate management for Core Topics making sure all requirements are accurately recorded and that their needs are met before, during and after the event.

3. Communicate sponsorship and exhibition opportunities to the Partnerships and Sponsorships Manager. Act as the primary contact for exhibitors and sponsors post-onboarding, providing administrative support and ensuring clear communication, timely deliverables, and positive relationships throughout all event stages.

4. Work with our e-education Manager in setting up and running webinars using Zoom. 

5. To be responsible for on the day running of the Core Topics. This will include travelling to Core Topics across the UK and will require overnight stays.

6. Contract with venues for Core Topic events, ensuring they are within budget and have favourable terms. Work with the venues to coordinate requirements such as room setup, catering, and audiovisual needs.

7. To prepare delegate, speaker and exhibitor materials for meetings and Core Topics.

8. To ensure that all bookings are correctly processed via the Association CRM. To keep accurate records of booking numbers and patterns and to report progress to the team on a weekly basis. 

Finance

1. To produce and maintain accurate financial records of bookings taken for meetings and Core Topics and to issue invoices and receipts where necessary.

2. To liaise with the finance department regarding registrations and to ensure resolution of financial queries.

Continual Improvement

1. To be responsible for post evaluation information for events detailing delegate statistics and feedback, making recommendations for improvement and to attend and give feedback on all aspects of event activities during weekly meetings.

2. To work with the events team to ensure the continual development and improvement of the educational programme, both through content and format of meetings, be it online, hybrid or in-person.

3. To ensure the smooth running of administrative systems throughout the team, maintaining an effective filing and archiving system and to develop procedures to accurately record information.

4. To be responsible for implementing quality assurance within the Association QA policy and procedures

5. To develop and maintain effective relationships with members, staff and external contacts.

6. To attend educational committee meetings as and when required, to produce reports relating to Core Topics/meetings to be submitted to the education committee.

Marketing

1. To proactively review and update the content of the events and Core Topics pages of the Association website on a daily basis (where necessary).

2. Work closely with the Digital Communications team and Educational Events Manager to plan, develop, and execute promotional activities that enhance event visibility and boost registrations.

3. To assist with data collection for events and further analysis if required.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge and experience 

Essential

Educated to degree standard or equivalent.

1-2 years’ experience of organising the logistics of events, delivering results on time and to budget. 

Sound administrative skills and proven administration experience in a busy, customer-focused environment.

Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business as and when required. 

A very strong organiser, able to juggle multiple priorities, achieve tight deadlines and delegate clearly. 

Excellent oral and written communications skills with confidence to communicate clearly, concisely, effectively, with an excellent telephone manner. 

Excellent interpersonal skills and able to develop good relationships with colleagues at all levels.

Demonstrates a positive ‘can do’ attitude.

Resourceful, flexible, and creative, proven ability to solve problems and work well under pressure. 

A conscientious worker who applies attention to detail.

Strong Computer and IT literacy skills in a Windows environment.

Desirable 

Experience of working within the membership or not-for-profit sectors. 

Experience of using Microsoft Dynamics

Experience of using marketing software platforms such as dotdigital

Experience in running online events, using Zoom.