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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Temwa is seeking a dynamic Fundraising & Development Manager to lead and expand our charity's fundraising efforts. The ideal candidate will be experienced, confident, and honest, with a deep passion for international development.
Key responsibilities of the role include:
- Overseeing the fundraising team, including the Programme & Trust Officer who supports grant applications and reporting, and the Fundraising & Events Coordinator who supports individual giving, events, and trading.
- Managing the Communications Officer to provide information for PR, marketing, and promotion of fundraising activities, as well as to highlight Temwa’s work in Malawi.
- Growing and developing the current fundraising programme, with a focus on individual giving, institutional funding, as well as trust & foundations.
- Leading the expansion of corporate fundraising, particularly through the Carbon Balance Programme.
- Managing the daily operations of the UK fundraising office.
- Creating and updating the fundraising strategy, including planning and forecasting fundraising activities.
This is a thrilling opportunity for an experienced professional to leverage their skills and entrepreneurial spirit to increase income for a dynamic and growing international development charity. The role also involves enhancing the profile of an innovative organization delivering amazing and impactful programmes in Northern Malawi which really make a difference and bring about lasting change.
Additionally, the Fundraising & Development Manager will serve as the deputy to the Managing Director when the MD is not in the UK office (eg in Malawi, on annual leave, or unwell).
About Temwa
Temwa is a Bristol-based charity committed to empowering remote communities in Northern Malawi. Our goal is to harness the power of bringing communities together to support community-led development. We partner with hard-to-reach communities in Malawi, empowering local people to end poverty and transform their own futures. At the same time, we inspire local communities in the UK to come together to help bring about this change. We have been working in Northern Malawi for over 20 years, and our work currently includes sustainable agriculture, forestry, health and education programmes.
Principles of Temwa
● Community-driven – Temwa’s decisions are made by the community
● Working towards long-term self-reliance
● Commitment to sustainable development
● Belief in inclusive communities
● Working together with integrity, openness, mutual accountability, and professionalism
We have a highly skilled team of 30 full-time employees in Malawi implementing this work, based out of two offices in the Northern Region. Our UK office in Bristol comprises a small fundraising and operations team of seven staff (two team members are full-time, all other team members are part-time), 3-5 regular volunteers and interns, and a wider family of volunteers and supporters.
Temwa UK has an experienced and high functioning board of Trustees who are very engaged. The board member who oversees the fundraising portfolio is very active, providing support to the Fundraising & Development Manager and the fundraising team as a whole.
Key Roles and Responsibilities
1. Managing the fundraising strategy and donor relations with oversight of the fundraising office
- Develop, implement, monitor, and evaluate the charity’s income generation strategy, ensuring targets are achieved.
- Align the fundraising strategy with the communications and marketing strategy.
- Act as the organizational expert on income generation, leading the team to expand all relevant fundraising streams.
- Maintain and enhance current income streams, including trust fundraising, corporate fundraising, high value donors, and individual giving.
- Maintain relationships with key donors and their specific requirements.
- Collaborate with the Programme Advisor and Programmes Director in Malawi to align community needs with donor priorities.
- Lead, research & review the opportunities to apply for institutional funding with the Programme Advisor.
- Manage donor relations and communication with the Managing Director, Programme Advisor, and UK fundraising team.
- Contribute to donor reporting and distribution donor reports, and ensure compliance to donor-relevant obligations with the Programme Advisor.
- The Fundraising & Development Manager will report directly to the MD and Board of Trustees.
2. Providing leadership to and managing the fundraising team
- Develop, coach, inspire, and motivate the team to achieve their objectives and grow their skills.
- Conduct regular one-to-ones with direct reports, ensuring effective performance management with timely appraisals.
- Ensure team members have clear work plans and objectives.
- Champion best practices in particular with use of the database, ensuring all legal and compliance standards are met and, where possible, exceeded in fundraising and marketing activities.
- Recruit key fundraising team members as needed.
- Support the fundraising team in designing and managing effective marketing and communications strategies.
- Facilitate effective internal and external communication, sharing information, successes, and best practices.
3. Growing income streams
- Lead and manage all fundraising areas in the UK office, ensuring targets are met.
- Develop and manage comprehensive budgets, providing performance information to the Senior Management Team and Trustees.
- Ensure effective management of the donor journey for all contacts.
- Research and develop business cases for new income generation areas to drive sustainability.
- Implement and evaluate new income generation projects.
- Cultivate and maintain relationships with significant supporters, making effective asks to maximize income.
- Adhere to best practices and embed a culture of learning within the organization.
- Develop and implement a strategy to increase corporate fundraising through the Temwa Carbon Balance Programme.
- Grow and develop SME and corporate partnerships with support from the Managing Director and Fundraising Trustee.
- Develop and implement a strategy to increase corporate funding, individual giving, institutional funding and trust & foundation funding.
- Lead on all grant applications, including trust & foundation and institutional.
- Manage individual giving campaigns and online activities with support from the fundraising team.
- Source individual stories and images, brief internal and external teams, and write copy as needed.
- Ensure adherence to the individual giving strategy to increase income in this area. ?
4. Senior management
- Collaborate with the management team to reach key audiences and achieve strategic goals.
- Provide strategic direction for fundraising and communications, nurturing team members to develop their skills.
- Ensure all parts of the organization understand income generation and fundraising.
- Represent the charity externally.
- Provide advice and guidance to colleagues and Trustees.
- Play an active role in updating the organization’s strategic plan and shaping the charity's future direction.
· Serve as the deputy to the Managing Director when the MD is in Malawi or on annual leave.
5. Policies and procedures
- Develop and improve relevant policies for the organization.
- Evaluate and suggest improvements for systems used to support fundraising
- Create procedures to enhance the efficiency of fundraising activities.
Experience, Qualifications, and Requirements:
The ideal applicant would have the following attributes
· Experience of working in a senior fundraising role
· Certificate or diploma from the Institue of Fundraising or similar
· Track record of setting and achieving fundraising income targets
· Experience of managing people
· Experience of working within small and large NGOs or charities
· Ability to write compelling bids/business cases and reports
· An understanding of trust fundraising
· Excellent written communication and IT skills
Further strengthening the application would be
· Excellent understanding and use of social media
· Experience of leading and managing fundraising departments
· Experience of working within an international development charity
· Experience of marketing and communications
The client requests no contact from agencies or media sales.
JOB DESCRIPTION AND PERSON SPECIFICATION
We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.
Responsible to
Director of Retail
Direct reports
15 Shop Managers (direct)
Working hours and contract
Full time/permanent
Salary
£35,000 - £45,000 plus full travel expenses
Location
Central & Greater London
Start date
September 2024
Role Responsibilities:
Strategy, planning and growth
· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.
· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.
· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:
o The professionalisation of our systems and processes to capitalise on all income opportunities.
o Putting a positive customer experience at the heart of our approach.
o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.
o Deliver Gift Aid targets across all shops.
o Assist the Retail Development Manager in launching new shops.
o Utilise digital and social media to drive footfall and stock donations.
o Support fundraising through the shops, including legacy and IG marketing.
o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.
o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.
Sales and Profit
- Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
- Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
- Drive the team to maximise income from Gift Aid on donated products
- Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams
Shop Floor
- Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
- Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
- Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
- Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
- Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
- Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
- Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
- Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
- Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.
- Connect the volunteer team with our work and help them to understand the value of their contribution.
Leadership - Paid Staff
· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success
· Provide line management, leadership and growth opportunities to the Shop Management team.
· Support new starters with comprehensive induction and training.
- Ensure effective training, development and performance management of paid staff
· Support the annual appraisal and probation processes for all reports.
- Work within our policies and procedures when dealing with problems at work
Management - Being part of Vision Foundation
- Play active part in the charity, including attending and contributing to all-staff meetings
- Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
- Be accountable for the integration of each shop into the local community in collaboration with the shop teams
- Empower the team to respond to all appeals and fundraising opportunities.
- Adhere to and enforce our safeguarding policies
Other
- Required to adhere to our vision, mission and values
- Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Governance, finance and operations
· Understand and mitigate risk in the context of charity retail and multi-site working.
· Ensure timely and accurate performance reporting to Director of Retail.
· Support the Director of Retail in:
o Developing annual budgets, report variance and reforecast as appropriate.
o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.
· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.
· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.
· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.
Impact
· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.
· Support eye health messaging through the shops.
· Support public awareness and understanding about visual impairment and visually impaired people.
· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Person specification:
Skills, knowledge & experience
Essential
· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context
· Experience of developing and managing budgets
· Experience of EPOS systems and Gift Aid
· Experience of setting and managing income and expenditure budgets
· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Other benefits
We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Study leave and financial support for training & development
· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program
· An active Social Committee and staff events
The interview process is planned as follows:
• First interview by teams
• Second in person interview and commercial presentation
• Meeting with the senior retail team:
o Area Manager
o Retail Development Manager
o Retail Partnerships & eCommerce Manager
We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Operations & Systems Manager
Location: Stratford, London
Closing date: Monday 22nd July 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
For 40-years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low education attainment, anti-social behaviour, crime, low paid or no job, generation after generation. We are very proud of the work we do to support getting children and young people back into school, ready to learn, whatever it takes.
This is a new role in our People team and we are looking for an energetic and dependable People Operations & Systems Manager to work closely with our Head of People and Culture, to help implement best people strategies and practices to secure a sustainable organisational culture. You must possess significant HR management experience (3-years in similar role) to continuously track the department’s efforts and target its goals. This role reports into the Head of People & Culture and is a mixture of remote working and office based.
You will be liaising with all colleagues on HR practices and school and regional based practitioners; together with all Line Managers. Setting goals for people operations deliverables to track the department’s outputs and goals in line with our vision and values. Supervising and managing the people administrator and the L&D Advisor to manage the following:
- Reviewing and approving necessary modifications to the people operations department’s efforts from time to time.
- Overseeing specific tasks such as the full recruitment procedure, together with the People administrator.
- Full responsibility for payroll management; together with Finance and outsourced payroll bureau.
- Responsible for all our People HR/Training/ATS systems to ensure they are managed effectively and fit for purpose.
- Responsible for employee engagement and retention, employee satisfaction, and performance management.
- Ensuring that there is a healthy environment for all our employees to work in and that the people department’s workflow is efficient and compliant, at all times.
- Ensuring that DBS management is up to date; liaising with the safeguarding teams with any updates on DBS processes.
- Updating and implementing people policies, and managing the full employee life cycle administrative requirements
- Managing all ER delivery to ensure dispute management is maintained.
- Maintaining disciplines such as legislative regulations and guidelines.
- Develop a positive working environment, encouraging a proactive approach to people's wellbeing and leading the local Wellbeing Forum initiatives
- Be responsible for and drive improvement in diversity, inclusion and engagement.
- Be accountable for talent planning, succession, assessments and HR processes that drive a high performing team
- Provide general day to day HR support on operational issues
- Supporting Group HR Projects/Initiatives
Experience & Skills:
- CIPD qualified (desirable or equivalent experience)
- Experience in a charitable organisation would be beneficial, but not essential
- Proven experience in advising on complex ER matters
- Resilience, great influencing and communication skills
- Able to build trust, respect and openness
The Process
If you have the skills and experience in the above areas and would like to be considered for the role of People Operations & Systems Manager, please click apply, enter your details and upload a CV and covering letter detailing your suitability for the role.
Interviews will be held on an ‘as and when basis’ so we encourage early applications to avoid disappointment.
All roles at SHS are subject to an DBS check
We are an equal opportunities employer and welcome all applications from all sections of the community.
If you have a disability or require reasonable adjustments during the recruitment process, please get in touch to discuss your requirements further.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, based from home, our office and in co-location at Northwick Park Hospital.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Old Street and in co-location at Northwick Park Hospital. As a Hospital Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims to increase safety and reduce harm
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse
- Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic abuse
- an understanding of domestic abuse & it's impact
- knowledge of risk assessment, safety planning & risk management
- Understand safeguarding issues & the legal responsibilities surrounding these issues
- experience of direct service delivery to vulnerable people
- good communication, negotiation & advocacy skills, both written & verbal, able to interact with a range of agencies and individuals
- strong crisis management skills, able to deal with stressful & difficult situations
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The deadline for applications is Sunday 14th July 2024.
Location: UK, Lebanon, or Egypt
Location type: Hybrid
Reporting to: Director of Finance and Operations
Annual salary: £76K GBP. Salary is offered based on experience and location and will be adjusted dependant on the cost of labour for the country in which the candidate resides. Candidates must have the right to work in the country from which they are applying.
Contract type: Permanent
Working hours: Full-time (35 hours)
Manages: 2
Candidate level: Management
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Palestinian refugee camps in Lebanon.
Job Purpose
The Deputy Director of People and Culture will help implement the organisation's goals and strategy related to staffing, recruiting, and retention, and development ensuring that the HR policies and processes best support MAP’s mission. With 130 staff, growing to 170 during 2025, across 4 countries, the Deputy Director of People and Culture is also responsible for ensuring consistency throughout the organisation, fostering a common sense of belonging across all its offices, and supporting an inclusive, thriving work environment for all throughout the complete work life cycle. They will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the HR department, ensuring legal compliance and implementation of the organisation's mission and talent strategy.
Key Responsibilities
Human Resources
· Ensure continuous organisational improvements for all departments across MAP and be responsible for planning, coaching, and consulting with teams and individuals who need assistance solving organisational challenges.
· Implement a variety of initiatives, action plans, and training materials aimed at strengthening the functional areas within MAP.
· Be accountable for the administration of human resource programs including, but not limited to onboarding and deployment, compensation & benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, morale, occupational health and safety, and training and development.
· Identify staffing and recruiting needs and develop and execute best practices for hiring and talent management.
· Support diversity and inclusion initiatives as relevant.
· Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law and apply this knowledge to communicate changes in policy, practice, and resources to upper management.
· Monitor and ensure MAP’s compliance with local employment laws and regulations in which MAP staff operate and recommended best practices.
· Plan and manage all aspects of staff deployment including in occupied zones. Tasks may include risk assessments, training, health and safety measures, logistics, and legal compliance.
· Provide continuous support and develop emergency response plans, ensuring staff well-being and effective post-deployment reintegration.
· Provide comprehensive reports when required to MAP’s SMT and Board.
Organisational Development
· Ensure continuous organisational improvements for all departments across MAP and be responsible for planning, coaching, and consulting with teams and individuals who need assistance solving organisational challenges.
· Implement a variety of initiatives, action plans, and training materials aimed at strengthening the functional areas within MAP.
· Analyse and recommend changes to MAP’s systems and processes, team structures, and operations that will contribute to greater collaboration, cost effectiveness, and sustainability.
· Foster a success-oriented, accountable, and results-oriented environment within the organisation.
· Implement MAP’s organisational values of solidarity, dignity, integrity and impact.
· Ensure a cohesive global working culture by promoting inclusivity, collaboration, and consistent values across all international locations.
Team Leadership
· Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
· Ensure all HR staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
Diversity and Inclusion
· Support MAP’s efforts in building an organisational culture that embraces and empowers all employees so they may contribute their unique experience to further MAP’s organisational mission.
Person Specification
Experience
· Bachelor’s degree in human resources, business administration, or a related field.
· At least 5-7 years of experience in medical aid, conflict/occupied zones, or a similar field.
· Strong background in human resources within the NGO sector.
· Proven experience in implementing organisational strategies and values, ensuring alignment with company goals, and fostering a cohesive, value-driven culture.
· Success in ensuring the safety, well-being, and effectiveness of staff deployed in occupied territories.
· Experience with working in a diverse and multi-cultural environment, including the ability to recognise and address challenges arising from working in occupied zones.
· Proven experience in crisis management and employee support in high-stress environments.
· Demonstrated success in developing and enforcing health and safety protocols in occupied zones.
· Experience working with international teams on international issues and building a global working culture.
Skills
· Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
· Ability to work collaboratively with diverse teams and build a positive workplace culture under challenging conditions.
· Flexibility and adaptability to respond to changing circumstances and urgent needs in occupied areas.
· Proven ability to handle sensitive situations with diplomacy and confidentiality.
· Excellent interpersonal and communication skills.
· Fluent in spoken and written English required, proficiency in French or Arabic highly desirable.
Knowledge
· An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
· Commitment to MAP’s mission, services, and the right to health.
· Commitment to anti-discriminatory practice and equal opportunities.
· An ability to apply awareness of diversity issues to all areas of work.
· Commitment to the values and ethos of MAP.
· Prepared and able to travel occasionally to Egypt, Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
· Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Terms and Conditions
· This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
· This is a new role, and a review of the job description will be undertaken in early 2025 or earlier if required.
An applicant’s pack is available on request.
The deadline for application is Sunday 14th July 2024
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.
To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.
To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
Requirements
- To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions
- Experience of achieving performance and quality targets/KPIs.
- Ability and willingness to undertake training and development to comply with MaPS Caseworker accreditation and Citizens Advice quality standards.
- Effective oral and written communication skills.
- Numerate to the level required by the tasks.
- Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
- Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
- IT literate with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
- Ability and willingness to work as part of a team.
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
- Ability to work across different sites within Liverpool and to advise clients in their own homes, according to the funder requirements and whether you are applying for the permanent or fixed term (6 months) Money Advice Caseworker role.
- Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent if applying for the qualified Money Advice Caseworker roles.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
Job Title: Homelessness Advocate
Service: London & SE Children’s Rights service
Reporting to: Children’s Rights Services Manager (or nominated supervisor)
Salary Range: £25,500 to £29,500 per annum (depending on experience)
Work Pattern: 35 hours per week
Location: Hybrid and flexible – a mix of working from our London office, from home and regular work with young people in the community
Contract Type: Permanent
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is the leading provider of specialist advocacy for children and young people. We run a range of children’s rights projects, including advocacy for children in care, care leavers, children with disabilities and homeless young people.
At Coram Voice we have a wealth of experience advocating on behalf of homeless young people. We work side by side with some of the most vulnerable children and young people in society and reach out to those who have missed the support they need. Join us as we work to transform the lives of children and young people, by supporting them to uphold their rights and actively participate in decisions about their lives.
Coram Voice is part of the Coram group of charities that develops, delivers and promotes best practice in the support of children and young people. Our vision is that every child has the best possible chance in life, and we work together to do this from our leafy campus in Bloomsbury.
About the role
You will:
-Provide direct advocacy support to children and young people children and young people experiencing, or at risk, of homelessness. You will hold a caseload, and be committed to championing the rights of these young people, working with a broad range of other stakeholders and agencies to do so.
-Support with developing the quality of services and projects delivered by Coram Voice to children and young people. This includes under Coram Voice’s Homelessness Outreach Project.
-You will support in the promotion of good practice across both Coram Voice and external organisations, building equitable and inclusive practice across the sector for homeless children and young people.
Our advocates will have relevant experience with children and young people, and may hold a suitable Advocacy Qualification. For the right candidate, we may also be able to offer this post as a Trainee position, and offer support to gain qualifications. The salary offered will reflect the candidate’s experience and skills.
Please refer to the Job Description and Person Specification for more detail on the role and what we are looking for in a candidate.
Benefits of working with us
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. You can read more about our benefits package on our careers site. This includes:
-A competitive salary
-A matched pension scheme up to 5% of salary
-Generous leave entitlement, including up to 28 days’ annual leave, as well as an additional 3 days of paid leave between Christmas and New Year
-A suite of family-friendly policies
-Access to an Employee Assistance Programme
Recruitment process
Following shortlisting, successful candidates will be invited to attend interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will be required to take part in a Warner style interview as part of our safer recruitment processes given the nature of the role. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process. When completing your application form, please address the person specification in order to demonstrate how you are suited to the role as please note we do not take CVs.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 28th July 2024 at 23:59pm
Interviews dates: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care or homelessness, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
The Miscarriage Association is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience.
We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers.
We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reaches even more people affected by this often-heartbreaking experience.
We are now looking for a Head of Operations and Service Delivery to help us develop and deliver our core support, information and training services in line with our new three-year strategy. Working alongside the CEO, you will contribute to the charity’s strategic vision and plans and help to translate these into operational activity and KPIs.
Managing a staff team of four, you will be responsible for ensuring the expansion and smooth running of our helpline, live chat and other direct contact services, putting in place effective systems to measure the quality and impact of these.
You’ll oversee the volunteers’ strategy and programme and manage and develop our training offer for health professionals and employers, working with the staff team and freelance support to deliver these.
Working alongside the support and communications team, you will also oversee the production and distribution of our highly regarded patient information leaflets, ensuring they are regularly reviewed and updated.
You will also support the CEO in day-to-day operations of the charity: liaising with our IT, telecoms and other suppliers; reviewing and updating, where necessary, HR policies and procedures; looking after day-to-day financial processes; and general risk management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.
What You'll Do:
Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
We have 3 contracts available 2 x 30 hours and 1 x 17.5 hours per week
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
Title: Country Fundraiser
Location: Lagos, Nigeria
Salary: Local terms and conditions apply
Contract: 2 year Fixed Term Contract (renewable)
Hours: Full time - 35 hours per week
About the role
Sightsavers Nigeria has an exciting and fulfilling opportunity to join the team as the Country Fundraiser, where you will secure funding from new and existing foundations and corporate partners as well as managing and maintaining donor relationships to achieve annual income targets and deliver significant year-on-year long term growth.
The Country Fundraiser will engage with high net worth individuals within Nigeria that are able to contribute towards annual planned funding growth that will be toward vital programmes in Nigeria, they will also collaborate with other fundraising teams in Sightsavers to implement the Global Fundraisings team's plans for Nigeria.
The duties of the Country Fundraiser include:
Proposal Development:
Develop and deliver high quality funding proposals to prospect pipelines and targets of high value, as well as new and existing corporate partners and Nigerian foundations, supporting the implementation of the overall Sightsavers Nigeria Foundation funding strategy. With direct involvement in the planning, coordination, and production of proposal writing.
Building strategic relationships:
Develop and maintain key external and internal relationships critical to fundraising activities towards achieving planned objectives.
Individual Giving:
Develop key external and internal relationships critical for the achievement of planned objectives with these high-net-worth donors. To take personal responsibility for delivering agreed targets in line with the team strategy of securing planned income.
Strategy and planning:
Develop and implement vital operational plans in support of fundraising strategies, including creation of bespoke development plans to engage new prospects, and to encourage growth in income from existing corporate partners and Nigerian foundation portfolios. Identify and research new prospects to introduce into pipeline.
Contract Management and Reporting:
Manage funding contracts and grants for agreed Sightsavers' projects to deliver on internal and external reporting requirements:
Work with the Country Director and Board of Sightsavers Nigeria Foundation on income, key performance indicators, prospecting, and account planning.
Report to donors on project delivery.
Develop communication plans to support corporate funding partnerships.
Market understanding:
Develop and maintain a broad knowledge and understanding of the corporate social responsibility agenda of corporate organisations/partners in Nigeria and advise the country office on potentials areas of collaboration and fundraising.
The Country Fundraiser role is a highly varied and involved position and the above is not an exhaustive list of duties or required professional skills (below). Please see the for full details.
As the ideal candidate you will posses extensive fundraising experience in Nigeria that has involved high level relationships and high net worth individuals. You will have proven success in cultivating new relationships with prospective supporters/clients and maintaining relationships with existing supporters/clients and have a background in fundraising from corporate/foundation fundraising and/or major individual donors and/or significant experience of working at senior level, in a fundraising, marketing or sales capacity.
Further requirements include:
Experience working at senior level externally to develop high value relationships.
A proven track record of meeting or exceeding financial targets and soliciting gifts from donors, or business in a commercial setting.
Knowledge of the principles of corporate, foundation and major donor fundraising.
Significant experience of successful face-to-face donor / customer contact, building long term relationships.
Extensive experience and knowledge of good fundraising practice and relevant legal issues or equivalent from a commercial setting.
Experience of working for an NGO/INGO.
Strong listening and negotiating skills.
First class presentation and writing skills, including preparation of proposals, project budgets, reports.
An understanding of and commitment to equality of opportunity for disabled people.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
To apply for this exciting new opportunity, please submit your CV via our recruitment portal. We are particularly interested in learning of your motivations for applying and your fundraising experience.
Closing date: 7 July 2024
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
Location: Homebased - with occasional travel for staff residentials and event
Contract: Permanent Full-time - 37 hours per week (subject to funding)
Salary: Band 4 - £30,858.80 - £40,777.70 per annum dependent on experience
The National Youth Agency is looking for a new Research Associate to join our Knowledge Team.
What we do:
- As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
- We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role:
- This is an exciting opportunity to join a newly formed and rapidly expanding team within our Growth Directorate. We are seeking a skilled Research Associate to contribute to our mission of supporting youth work and driving evidence-based practices.As our new Research Associate, you will be integral to delivering data, knowledge, and insights that underpin our organisational development and program delivery. This role involves a wide array of research activities, and you must be able to handle multiple tasks efficiently. We are looking for a professional who is not only confident and flexible but also has excellent communication and organisational skills.
Key responsibilities for this role will include:
- Providing research support for local authority service reviews, including analysing local statistics, conducting surveys and focus groups, and contributing to gap analysis.
- Collaborating with the Knowledge Team to design and deliver social research projects.
- Assisting in the design and implementation of project evaluations to meet funder requirements and enhance our evidence base.
- Leading small research projects for both NYA and external clients.
- Promoting evidence-based practices and utilizing insights to drive improvements across the organization.
The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
Please use our online application process to submit the following documents:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. CV’s will not be accepted without a cover letter.
REF-215 081
Salary: £37,181 per annum
Location: Homeworking – or office based (regular travel to London and other locations may be required)
Contract: Permanent
Hours: 37.5 per week
Closing date: Sunday 14th July at 11:30pm
Are you a specialist in designing driving engagement among diverse employee audiences? Then join Shelter as a Culture and Engagement Specialist and you can soon be playing a vital role in our Internal Communications and Engagement Team and help us to shape our organisational culture and the way we listen to and act on the voice of our employees.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
We’ve seen some incredibly significant changes in Shelter over the past four years, with a radical shift in our organisational strategy and the consequent need to change our ways of working fundamentally. Our Equity, Inclusion and Culture (EI&C) Directorate was formed to help us actively embrace diversity - in people, ideas and actions, with a focus on changing our internal culture and promoting equity. Our purpose is to defend the right to a safe home for those who are marginalised, tackling the housing emergency and supporting the movement for social housing with an equitable, anti-racist and inclusive culture that provides a sense of belonging.
The Internal Communication and Engagement Team is one of five teams within our Equity, Inclusion and Culture directorate and we’re responsible for delivering effective communication and engagement activity so that our people feel connected to our organisation and each other.
About the role
This is an exciting new role within our Internal Communications and Engagement team, reporting to the Head of Internal Communication and Engagement, you’ll be responsible for not only supporting Shelter in engaging people in our strategy and the work we do, but also helping to build and shape our organisational culture.
We’ll rely on you to contribute to the development of Shelter’s listening strategy as well as designing and managing a range of listening opportunities that can maximise upward communication. Working closely with stakeholders, you’ll evaluate effective employee engagement approaches, analysing and summarising staff feedback data to identify themes while making recommendations for action planning. Acting as a project manager for all of our employee engagement initiatives, you’ll proactively identify and address issues related to our employee engagement while providing the right solutions. You’ll also be working alongside our EIC Senior Leadership Team to help review Shelter’s culture and support the implementation of a culture development plan that not only integrates our core values but also builds a sense of belonging while embedding our commitment to anti-racism.
About you
You’ll have experience of designing and delivering internal communications and engagement plans, as well as being able to implement a range of techniques to engage diverse audiences in organisational change. You’ll know what drives engagement, how to nurture strengths and deliver areas for improvement. What’s more, you’ll have knowledge about developing and integrating organisational values and behaviours and you’ll have experience of implementing listening strategies, including managing a framework of tools to capture views.
You’re adept at developing excellent relationships and can interact effectively with diverse internal audiences. You’ll be confident in devising research, analysing data and creating summary reports. As well as having experience of managing projects and producing events, you’ll also have advanced digital skills and knowledge of tools to communicate effectively. A proactive problem-solver, you’ll be comfortable to use your initiative and really get stuck into your role.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and supporting statement addressing all points in the ‘About You’ section of the job description of approximately 1 page in length. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £27,352 per annum (full time)
Working hours:
- 20 hours week including weekends and bank holidays
- 40 hours week including weekends and bank holidays
Permanent
Days or Nights Roles available
Locations: Barnet (N12) or Newham (E13)
About the Role
St Christopher’s is the supported housing provider for the new London Accommodation Pathfinder – an innovative new London wide service to improve accommodation and outcomes for young people aged between 16 and 17 in contact with the youth justice system at risk of custody (remand or sentence). You and your team will be working closely with local authorities across London and the Pathfinder project team to deliver meaningful programs of activity for young people promoting personal responsibility and understanding consequences for actions and diversions from offending by supporting positive outcomes, particularly education, training and employment in addition to life and independent living skills within a trauma informed environment.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click here
We are proud that 84% of all our Team Leaders, Deputies and Managers are internalpromotions.
Key aspects of the job will be:
- To safeguard young people through collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.
- To work closely with the local authorities to reduce young people’s offending behaviour and support them to complete their court orders.
- To ensure a trauma informed environment within the home at all times.
Applicants should have:
- Hold a relevant qualification in Social Work, Probation, youth justice or Youth Work etc.
- At least 1 year experience working with young people at risk of custody.
- An understanding of the issues facing young people
- The ability to cope effectively with challenging behaviour
- Good communication and team working skills
- Flexibility to work shifts, including weekends and bank holidays.
- Working knowledge and thorough understanding of the barriers and challenges that non-white young people face within the criminal justice system
In return we offer:
- £27,352 per annum (full time)
- Competitive pay and reward structure offering salary progression based on performance.
- Tailored career development plan through our “St Christopher’s Academy”.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and therapeutic interventions.
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programmes.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
Salary: £37,181 per annum
Location: Manchester
Contract: Permanent
Hours: 37.5 hours per week
Closing date: 10th July at 11:30pm
Do you have experience of working with people with lived experience to help them share their insights and use their experience to influence change?
Then join Shelter as Senior Lived Experience Coordinator and you could soon be playing a vital role at the heart of our Lived Experience Insight Team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Lived Experience Insight Team’s aim is to ensure that the views of those affected by the housing emergency shape and influence all of Shelter’s work. People with lived experience are involved in a range of different ways, through forums and events in local communities, sharing their story as part of campaigns, and speaking out about the issues that affect them. This helps ensure that our services and campaigns are developed alongside local communities and so that lived experience informs everything we do.
About the role
This is an exciting role within our Lived Experience Insight team where you will be involved in developing and co-ordinating an impactful involvement and coproduction programme that helps us to deliver meaningful opportunities for people with lived experiences. We’ll rely on you to influence and shape the work that Shelter does by influencing culture change across the organisation and improving our practices around Lived Experience Insight in line with our strategic aims. You’ll not only lead elements of our Strategic Plan, but you’ll also support our colleagues across teams to develop their practice through design, delivery of training, resources and project support.
You’ll be line managing a small team of our Lived Experience Coordinators to support them in delivering our programmes across their region that aligns to local strategic priorities. Ensuring that you and your team develop and deliver monitoring tools will help us to make continuous improvements to the work we do both on a local scale and across the nation. And as part of this role, we’ll count on you to provide wellbeing support to all those involved with Shelter, ensuring a high quality experience when working closely with participants and supporting their personal development.
About you
You’ll have an understanding of how lived experience of bad housing or homelessness can impact an individual, and the ability to support individuals in sharing their insights and experiences. What’s more, is your experience of people management means you are great at supporting your team to plan and coordinate multiple complex projects and activities across your region, with an ability to prioritise workload. You’ll have proven ability to facilitate training, workshops, webinars or coproduction activities with people with lived experience, while ensuring a safe and inclusive space where everybody can contribute. You’re adept at developing successful relationships not only with colleagues at Shelter, but also local organisations and partners too, with the ability to influence and collaborate.
Applicants with lived experience are encouraged to apply for this role. An inclusive and open mindset is also required, together with a collaborative approach, openness to risk and a willingness to be reflective and give and receive feedback and learn from successes and failures alike.
How to Apply
Please submit your CV and a Supporting Statement via Core HR. The Supporting Statement should demonstrate how you meet the ‘About You’ points outlined in the job description. Please write no more than 1 page covering these points. Throughout your responses, please ensure you demonstrate the behaviour below:
- We prioritise diversity and have an open and inclusive mindset
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you an inspirational leader who cares about empowering the voice of students and delivering genuinely impactful change?
Do you like working in fun, dynamic and varied roles in which no two days are the same, and that possess significant development and growth opportunities?
If so, then you’re in the right place, and the Student Voice Manager role might well be the position for you!
Armed with a bold and ambitious new strategy, there couldn’t be a more exciting time to join our organisation.
LSESU is seeking to set the global standard for what it means to be a world class students’ union, and this role sits right at the heart of that lofty ambition.
With a renewed, strategic focus on policy, this position will play a leading role in establishing a policy function that will enable us to be the definitive and credible home of student voice at LSE. A function which will become even more important when we enter the second stage of the strategy in 2026, when student voice will become the central strategic focus of the organisation.
Sitting within the broader Student Voice Department (alongside the Advice Team), you would lead a friendly, talented team of four permanent Student Voice Coordinators (SVCs) who together account for all of the Union’s policy, democratic, representation and campaigning work, alongside a part-time member of student staff.
Variety is hard-wired into the role. In addition to overseeing policy and research output, you would be responsible for leading a democratic and governance structure that is so innovative it is currently the source of an international academic study. Accountabilities here would include delivery of our biannual student elections and sector-leading Student Panels.
You would also be responsible for leading on how we support our elected student representatives and campaign groups; and for the Union’s academic representation work.
Given the breadth of work undertaken within the team, expect there to be plenty of opportunities to grow, develop and pick up new skills outside of the main responsibilities of the role.
Who are we looking for?
This role is fast-paced and so you’ll need exceptional organisation and planning skills, with the ability to juggle multiple priorities at once in a calm, effective manner.
The team you will be managing cuts across several areas and contains five people. We’re therefore looking for a confident leader with line management experience who is able to inspire, motivate and develop a talented and ambitious team to reach their full potential.
You will be a kind, supportive leader who cares about the people in their charge, but who also has high standards and that is able to performance manage when needed to ensure the team meets expected standards and delivers expected results.
We are looking for someone with exceptional written and verbal communication skills; an ability to interpret complex information and present it in a concise and accessible manner; and with experience of delivering high quality research and policy output.
With responsibility for leading on several projects, both within the team and cross-organisationally, prior project management experience and knowledge will be important, as will the ability to liaise with stakeholders at all levels.
Knowledge or prior experience within Higher Education or the student movement would certainly be an advantage, but is not essential and we very much welcome applications from those outside students’ unions who have transferrable skills and a who possess a willingness to learn.
We want to be the best, and for that we want to recruit the best. If you share our ambition and want to join a fun, supportive team seeking to set the benchmark for excellence in the sector, we would love to hear from you.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience we offer:
● 25 days holidays per year
● Additional closure periods at Christmas and Easter on top of your 25 days annual leave and bank holidays
● Free LSE Students’ Union gym membership, advice from dedicated sports professionals, wth a wide range of activities including yoga classes, dance classes, pilates classes available free for SU staff
● Cycle to Work scheme enabling significant savings on a bicycle purchase
● Access to LSE staff training courses
● Ability to purchase TOTUM (NUS) card giving wide range of discounts
● Flexibility for work-life balance
● Interest-free Travel loan
How to apply?
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process by uploading the two following documents:
- Part 1: Supporting Statement is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. Please keep this one page maximum and do not include any personal information, e.g. name or date of birth. Please use the attached job description and person specification to help with this.
- Part 2: Equal Opportunities Monitoring and Contact Form is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
- Part 3: CV - Please attach your completed CV outlining the jobs or voluntary roles you have had.
To apply for this role, please complete an online application.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. For further information regarding the role, please see attached the full job description and person specification.
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Please note that interviews are planned for the 31st July 2024 and 1st August 2024. If you are unable to attend these dates, please note this in your application.
The client requests no contact from agencies or media sales.