Essex & Herts Air Ambulance Trust

Who we are

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. This free life-saving service is provided 24/7 by helicopters and rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only in the hospital emergency department.

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!

We are committed to becoming an inclusive organisation that represents all aspects of the communities we serve. We recognise that this a journey and that there is a lot of hard work ahead. We celebrate diversity of background and thought in our ambition to create a workplace where everyone feels empowered and able to bring their authentic self to work each day.

Our culture and values

PASSIONATE

We believe in our cause and are totally committed to the service we provide. The energy and enthusiasm we show demonstrates our motivation to sustain what we do. We are excitedly involved in all aspects of the Trust, enabling us to be forward thinking, visionary and inspiring.  We value and empower each other and we are all proud to be part of EHAAT. Our passion drives us to go the extra mile and this passion is infectious.  We are proud to wear the brand and represent our service at all times. Our staff and crew are proud to work for EHAAT, our volunteers are proud to give their time to EHAAT and our donors are proud to support and donate to EHAAT.

PROFESSIONAL

We show professionalism in every way, ensuring we do even the simple things well and that we portray the right image for our brand. We treat everyone as they would wish to be treated.  We are consistent, well-prepared, well-led and supportive of each other and take ownership of our decisions. We are all EHAAT ambassadors.

INNOVATIVE

We drive forward clinical innovations and constantly looking for ways to improve what we do – encouraging initiative, being creative, learning from our mistakes and being open to making changes when needed. We are successful and lead from the front with huge drive, determination and energy. With a ‘can do’ attitude, we lead by example. We are fearless in our approach and not afraid to take risks. We admit when we could have done things differently and learn from it.

TRUSTWORTHY

We are credible and honest; we do what we say we’ll do and we deliver high standards.  We meet the needs of the patients we serve and we won’t let them down. We are open, honest and transparent in the service we provide. We are real, credible and authentic. We engage with the people and the communities we serve. We are trusted to spend the public’s money the right way. We empower our staff, crew and volunteers. We are moral and we show integrity.

DEDICATED

We are loyal, kind, compassionate and considerate to each other, and to the patients we serve.  We pull together as a family to achieve a common goal. We care about the cause and about each other, we are never off-duty. We are a reliable service with dependable staff, crew and volunteers working to the best of their ability. All staff, crew and volunteers go above and beyond, sharing a ‘can-do’ attitude. We find going the extra mile easy because we care.

INCLUSIVE

Our goal is to attract, develop and retain talent from across society. This requires a culture of inclusion where all individuals feel respected and are treated fairly. Colleagues must act appropriately and treat each other with respect by listening to different viewpoints, opinions, thoughts and ideas, embracing and actively promoting a culture of inclusion.

Equality, diversity and inclusion policy

We are committed to becoming an inclusive organisation that represents all aspects of the communities we serve. We recognise that this is a journey and that there is a lot of hard work ahead. We celebrate diversity of background and
thought in our ambition to create a workplace where everyone feels empowered and able to bring their authentic self to work each day. We collect EDI information for monitoring purposes only and it will not be used in any decisions affecting your
application.