Legal Administration Jobs
Reporting to: Director of Casework and COO
Line reports: Casework team (12 caseworkers, 1 administrator)
Salary: £42,000
Location: Hybrid working policy with a minimum of two days per week from the London office
Key responsibilities: Responsible for the internal running of the casework service, focussed on delivery, management, and quality control. This includes delivering the casework process, leading the casework team, and ensuring the operation of casework is effective and efficient.
Job description
1.Management
- Lead the casework team to deliver the core casework function.
- Directly line-managing and deliver all aspects of the HR function including recruitment, training, personal development and performance management.
- Manage the core internal casework function of the charity.
- Ensuring the casework process is efficient and effective.
- Answering day-to-day casework queries.
- Work closely with the caseworkers to manage difficult calls and complaints.
2.Statistics and Quality Management
- Managing KPIs for the casework team.
- Track metrics to analyse casework performance.
- Oversee the production of casework statistics.
- Monitor the casework output and quality of the casework team.
- First port of call for complaints.
- Handling Subject Access Requests.
3.Development
- Identify areas of improvement and together with the Director of Casework and COO to develop.
- Oversee the execution of the reviewer strategy.
4.Generally
Undertaking any other responsibilities as reasonably requested by the Director of Casework and COO.
Person specification
Essential Criteria
1. Experience and Knowledge
- Experience in managing a team, including recruitment, training, and performance management.
- Demonstrated ability to oversee a casework or operational function, ensuring delivery of services to high standards.
- Experience handling complaints and managing challenging situations with professionalism.
- Knowledge of effective quality control processes and performance monitoring.
- Experience in delivering significant organisational change and continuous improvement across a service and to the benefit or service users and staff
2. Skills and Abilities
- Excellent leadership and motivational skills, with the ability to guide a team.
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
- Strong problem-solving skills, with the ability to address operational issues and implement practical solutions.
- Experience in data analysis and reporting to inform decision-making and track team performance.
- Strong IT skills
- Strong communication skills (both verbal and written)
- Strategic and system thinking
3. Personal Attributes
- A passion for pro bono and access to justice.
- Attention to detail and a commitment to maintaining high standards.
Desirable Criteria
- Experience in a charity, legal, or casework-focused organisation.
- Experience working with vulnerable people or dealing with sensitive situations
This role profile is not exclusive or exhaustive. It is intended as an outline indication of the areas of responsibility and may be amended in light of the changing needs of the organisation.
Closing date: 19th January 2025
Advocate is an equal opportunities employer.
To apply for the position, please submit a CV and cover letter (no more than two pages) outlining your interest and setting out how you meet the requirements in the person specification.
Our vision is of access to justice for all. We help provide free specialist legal services, including advice and advocacy, from barristers.
The client requests no contact from agencies or media sales.
HR & Office Administrator
Hours: Part-time, 21 hours a week
Salary: £35,418 - £39,146 (pro rata)
Contract: Permanent
Location: London (with hybrid working options)
Are you an organised, detail-oriented professional passionate about HR? Join CPAG as an HR & Office Administrator and become a vital part of our mission to end child poverty in the UK.
We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the HR & Office Administrator job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.
Closing date for applications: 9am, Friday 17th January 2025
Interview will be held on: Week beginning 27th January 2025
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Da'aro Youth Project is looking for a dedicated Office Administrator to help us provide essential support to unaccompanied asylum seekers and refugees from the Horn of Africa. In this key role, you’ll be a vital part of our dynamic team, ensuring smooth operations, managing records, and contributing to the growth of our programmes that empower young people across London. This is a unique opportunity to provide essential administrative expertise to an organisation that advocates for change and creates a welcoming environment for young refugees and asylum seekers in London.
The European Network on Statelessness (ENS) is seeking a Legal Officer (10-month fixed-term contract with potential for extension) to play a key role in enabling us to fulfil our mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality. There is a possibility of extension beyond the initial contract term, subject to funding availability.
ENS is a civil society alliance of over 180 members in 41 countries. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.
This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will support our law and policy development work and help galvanise change across the region to end statelessness in Europe.
We are looking for someone with a legal background and good understanding of statelessness and related human rights issues and standards. They will be able to demonstrate an aptitude to successfully perform the various facets of the role, including legal research and analysis, litigation, and legal advocacy. They will be highly articulate in English (other languages are an asset) with excellent attention to detail, and strong IT, organisational, and interpersonal skills. They will contribute positively to our dynamic organisational ethos, and demonstrate a flexible ‘can do’ approach, fitting well into a fast-moving and demanding environment with an international dimension.
The role represents an exciting opportunity for candidates with the requisite aptitude, flexibility, and ambition, as well as a strong commitment to working with diverse communities across Europe to address statelessness.
We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.
We particularly welcome applications from stateless (or formerly stateless) individuals, and people from a migrant, refugee, or minority background. If you require support with your application, please get in touch to discuss this further with us.
ENS is committed to Safer Recruitment and all appointments are subject to satisfactory references and pre-employment checks as required in line with our Safeguarding Policy. ENS has a flexible working policy and is open to considering the role being undertaken on a part-time basis. Please specify your preferred work hours when applying. We will be happy to discuss flexible working options at the interview stage.
Please note that all applicants must have an existing right to work in the UK. Unfortunately, we are unable to sponsor visa applications for this post.
Employee benefits include:
- 25 days annual holiday (with an additional day for each completed year of service up to 5 days)
- 5% employer pension contribution
- enhanced family-friendly policies
- enhanced sick leave and sick pay
- an employee assistance programme
- ENS operates a hybrid working model with staff working partly from home and partly from the office. The postholder would usually be required to work in the office a minimum of one day per week during their probation period and a minimum number of days per month to be agreed with their Line Manager thereafter.
If you would like to discuss any aspects of the role, please contact ENS Head of Policy & Advocacy, Nina Murray - contact details in the role description document.
Our vision is for a Europe where everyone is able to realise their right to a nationality.
The client requests no contact from agencies or media sales.
We are looking for two enthusiastic, efficient, and coordinated professionals to join the Exams Operations team as an Exams Administrator at the Royal College of Radiologists (RCR).
Exams are a core tenet of producing high quality doctors and this role manages the practical delivery of exams, supporting candidates and examiners and ensuring operational excellence. The Exams Administrator has day-to-day delivery responsibility for the First FRCR exams and the Final FRCR Part A in both Clinical Radiology and Clinical Oncology. ese assessments feature both written and image-based components, delivered across different digital platforms and run over multiple sittings in both UK and global venues. The assessments are - for many – candidates first experience of the FRCR exams and of the wider organisation. The postholders work will support the RCR’s intended strategic increase in candidate numbers, notably from global candidates who have a choice of international radiology and oncology qualifications.
To be successful in this role you’ll be an excellent communicator able to work collaboratively with colleagues and chairs of relevant exam boards. You’ll be committed to delivering an exceptional professional and proactive service, using your critical thinking skills to problem solve and relieve pain points.You will be joining a dedicated team who enjoy the challenge of ‘making a difference’ by supporting doctors through their RCR examinations.
What you will do:
- Promote and publicise exams, filling all available exam capacity to support candidate access and maximise the use of exam content.
- Work with the Venue and Invigilation Officer on long-term capacity requirements, and support with the introduction of new venues.
- Oversee live delivery of exams delivered contemporaneously, providing remote expert support to local personnel and candidates, ensuring the smooth running of exams across multiple venues and countries.
- Process candidate bookings via the exam booking system, producing accurate exam materials such as timetables, visa correspondence and candidate lists for each sitting.
- Be the main point of contact for UK and global potential candidates ensuring an excellent customer service offer reflecting useful and timely information regarding exam criteria and eligibility.
- Support candidates and their trainers with specific exam issues and queries - relieving pain points, resolving issues with sensitivity and tact and escalating where appropriate
- Support examiners to effectively undertake their duties, notably regarding quality assurance, marking and results-generation.
What you will need:
- Experience of working in an exam, assessment or educational setting
- Experience of interpreting, applying and communicating regulations and policy.
- Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and readily available
- Effective interpersonal skills with the ability to work collaboratively and build and sustain effective working relationships with a diverse range of groups.
- Excellent oral and written communication skills as appropriate to the audience.
- Ability to work effectively within the team
Please find out more about the role and instructions on how to apply from the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Administrator
Job titleOperations Administrator PurposeTo support the Operations, IT, HR and Security Management functions of the organisationResponsible toAssociate Director, Finance and Operations Responsible forN/A Working withAssociate Director, Finance and Operations, HR and other RedR UK Programmes staff, colleagues in other departments and stakeholders as necessary.
LocationLondon, UK, Hybrid with at least 2 days from officePostFull timePeriodPermanent, opportunities for career progression Grade1.1SalaryGBP 25,937
RedR UK and the work we do
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THIS ROLE
We are looking for a passionate and self-motivated individual to join our Operations Team. In this role, you will report directly to the Associate Director of Finance & Operations and contribute to the efficient oversight of our operational and administrative functions on a daily basis. Demonstrating exceptional time management and organisational capabilities, you will exhibit the capacity to produce high-quality work, even in demanding situations. Your attention to detail will be paramount, allowing you to navigate multiple priorities successfully while fostering clear communication within the team.
JOB DESCRIPTION
MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES:
- Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.
- Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.
- Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.
- Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility.
- Support the update, roll-out and dissemination of our organisational policies and procedures.
- Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions.
- Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.
- Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.
- Tracks and reports on operational & CEO-related expenditures under guidance.
- Supports in any other task as required by their line manager, CEO or board members.
PERSON SPECIFICATION
ESSENTIAL
- Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines with attention to detail to the highest quality and within deadlines, and track information and progress.
- Prioritisation & Deadline Management: Proficiently prioritising tasks and managing deadlines to ensure timely completion of assigned responsibilities.
- Use of technology – familiarity with Microsoft Office package, especially SharePoint, Teams, Word, Excel and Power Point;
- Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.
- Team player – Experience of working successfully within a team environment and of building relationships with various teams.
- Communication – Good interpersonal communication skills and self-awareness, able to communicate with colleagues and other stakeholders from diverse cultural backgrounds. Excellent writing skills.
- Attention to Detail- Exceptional attention to detail encompassing meticulous oversight of documentation, compliance, and resource management to ensure operational precision, efficiency, and proactive problem-solving.
DESIRABLE
- Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.
- Analytical Skills – Analytical skills with the ability to accurately record and extract data.
- Knowledge of Salesforce or similar CRM systems, knowledge of MS Planner or similar project management systems;
- Experience in event planning and management.
How to apply:
Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (10th January 2025).
Would you like to support a prestigious programme that fosters academic and cultural exchange between the UK and the US? If so, we have an exciting opportunity for you to join our team as an Administrative Assistant.
You will play a vital administrative role to support the UK Awards Team to manage the awards selection process of UK citizens seeking to pursue master’s or research in the US, co-ordinate events for grant recipients throughout the year and ensure accurate record keeping. Another key part of the role is organising the storage, archiving and maintenance of physical and digital records in line with company policy and UK GDPR requirements.
We are looking for someone who has excellent organisational and time management skills, excellent attention to detail and with the ability to ensure accuracy in record-keeping. You need to be confident with Microsoft Office and CRM systems like Salesforce and able to work with minimal supervision but also collaboratively within a wider team. Previous experience in administration in an office environment is essential.
The US-UK Fulbright Commission offers exceptional opportunities for people interested in international education and who are committed to our mission and vision and values. New staff join a small and friendly team who are highly motivated, entrepreneurial and passionate about cross-cultural exchange. Our staff benefits include 29 days holiday (including 3 US holidays and 3 Christmas closure days) plus bank holidays, pension scheme (employer contribution of 6%), employee assistance programme, flexible working and excellent learning and development opportunities.
Please note, you must have the prior legal right to work in the UK.
Location: Central London office at least 2 days a week, home working the rest of the time. No travel expenses will be paid.
Closing Date: Monday 6 January at 9am (GMT)
Interviews will take place on Tuesday 21 January.
We are the only US-UK exchange programme facilitating placements on both sides of the Atlantic.
The client requests no contact from agencies or media sales.
We have a new and exciting opportunity for an enthusiastic, efficient and organised Events Administrator to join us as a Professional Networks Events Administrator at The Royal College of Radiologists (RCR) - a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.
The Professional Networks Events Administrator provides an organised, proactive service to members of the professional networks team. In particular, as the Events Administrator you will support the Professional Network Manager and Co-ordinators during the busiest time of the year to develop and deliver events that form part of the annual workplan to support for our faculties- clinical radiology and clinical oncology.
If you are a proficient and proactive Administrator who is seeking to develop their events career in an impactful role for an organisation with a meaningful mission, then this may be the role for you.
What you’ll do:
- Develop and deliver from start to finish a limited number of smaller-scale events annually for professional network audiences based in the UK.
- Work closely with the Professional Network Coordinators and Network leads to identify and confirm inspiring and up to date programmes, speakers, clear learning outcomes, and event materials.
- Follow and contribute to the development of existing event project management templates and frameworks, to support consistency of approach and a learning culture across the Networks team.
- Where required, adapt and apply per-product budget templates for our repeatable, smaller-scale, products ensuring that are accurate, including direct and staff costs, as well as forecast delegate and sponsorship income.
- Proactively track and monitor event expenditure and income, reconciling budgets at the end of event periods to inform evaluation, and reporting on team and organisational targets.
- Monitor and respond to queries about the overall Networks programme (events, webinars, e- newsletters and resources) from stakeholders via telephone and email, triaging and redirecting to relevant colleagues.
What you’ll need:
- Experience of working in event administration across in person and/or online and hybrid formats, including working with external experts to deliver activities.
- Proven experience of providing high quality customer service to stakeholders
- Experience using Microsoft packages, and/or online event delivery platforms e.g., Zoom or MS Teams.
- Ability to work with budgets and track income and expenditure for a variety of activities simultaneously.
- Demonstrable organisational and administrative skills
- Good communication and interpersonal skills.
If the role sounds like the next exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Are you a highly organised and proactive individual with a passion for delivering exceptional administrative support? We are seeking an Office Administration Assistant to join our Operations team in London. In this role, you will play a key part in ensuring the smooth running of our office, acting as the first point of contact for visitors, supporting staff with a variety of administrative tasks, and collaborating with our global offices. Based in our modern, custom-designed workspace, close to Highbury & Islington and Holloway Road tube stations you’ll help create an efficient and welcoming environment for all.
ClientEarth is an international environmental legal organisation with a unique approach – a team of lawyers and policy experts using the power of the law to protect people and planet. Our London office currently comprises of approximately 140 staff.
Main Duties
- Be the first point of contact for visitors
- Manage meeting rooms, office supplies, and health and safety processes
- Support global operations with administrative tasks, including document preparation and event organisation
- Ensure the office is presentable and well-maintained
- Assist teams in London in organising catering and events in the office
Role requirements
- Interest in environmental protection and a willingness to learn about ClientEarth’s programmatic work, and running of the organisation in the most sustainable way possible
- Experience in a customer service role
- Previous experience in an office reception/front of house role (desirable)
- Experience of delivering staff inductions (desirable)
- Fluent (CEFR level C2) in English
Application process: For this role, we ask candidates to answer three role-specific questions and upload their CV. We do not require a cover letter to be submitted.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based, however due to the nature of this role 80% attendance in the office is expected.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties
Using the power of the law to protect life on Earth.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ataxia UK
‘Ataxia’ is an umbrella term for a group of neurological disorders that affect balance, coordination and speech. A serious but rare condition thought to affect 12,000 adults and around 500 children in the UK. We provide advocacy and support those affected. We are actively involved as the patient voice for the first USA approved drug for the condition.
Location
Hybrid working is offered to all staff. All full time staff should come into the office a minumum of two days per week. Our office is based in Highgate, London.
Annual leave and benefits
- 25 days annual leave pro rata rising by one day per year to 30 days
- 5% contribution to a personal pension plan
- Employee assistance scheme
- Comprehensive flexible working policy
- Season ticket loan available
- Bike-2-Work Scheme
- Accredited Living Wage Employer
- Birthdays off
- 24/7 Employee Assistance Programme
Job Description
The Fundraising Administrator will support the Community and Events Fundraising Manager in delivering Ataxia UK’s broad range of community and events fundraising activities. The primary focus of the role is providing administrative support to the team and supporting fundraisers and supporters, making sure they are effectively and appropriately stewarded, and their contribution recognised.
With more medical research being conducted into the ataxias than ever before, we need to ensure our fundraising is maintained and revenue income further developed to enable us to find a cure for this life-limiting condition. This post will have significant impact in delivering our national and community-based initiatives.
Principal Responsibilities:
- Perform essential fundraising administration as directed, including:
- Writing thank you letters
- Importing and exporting multiple data sets to Raiser’s Edge NXT (our database)
- Updating individual’s information on our systems including Raiser’s Edge NXT.
- Coding and recording of donations.
- Responding to supporters.
- Assist the Events and Community Manager in supporting fundraisers undertaking challenge events and community fundraising.
- Assist the Individual Giving Manager with administrative tasks as directed.
- Communicating with supporters through a range of channels including social media, email, face to face and over the phone.
- Handle incoming enquiries regarding fundraising events, advising supporters about fundraising ideas, rules, regulations and insurance.
- Manage Fundraising email inbox.
- Processing orders for merchandise – managing the online shop
- Gather and provide fundraising information, articles and photographs and writing copy for a range of media including ‘The Ataxia Magazine’, E-Newsletter, social media posts and maintaining the fundraising website pages.
- Work closely with the finance team to ensure that money coming into the charity can be identified and coded accurately, including uploading information to our database, Raiser’s Edge NXT.
- Complete ad-hoc tasks as and when required to support the wider team.
General:
- Attend staff meetings.
- Attend supervision.
- Undertake professional development and training.
- Attend events across the country including some evening and weekend work. All staff must also attend our annual conference and you may be required to present.
- In all areas of work ensure that due attention is given to legal and compliance issues such as health and safety, data protection and risk management.
- Share essential office administration duties as required.
Note:
This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Ataxia UK reserves the right to update the Job Description from time to time to reflect these changes in or to the post after consultation about any proposed changes.
Person Specification
(when applying, please use your covering letter to demonstrate how you meet these criteria):
Essential:
- Strong interpersonal skills. Able to develop professional and effective relationships with colleagues, partners and supporters.
- Competent in MS Word, Excel and Outlook
- An interest in and enthusiasm for working within the voluntary sector.
- Trustworthy and reliable; discretion in handling sensitive information.
- An interest in developing a career in Fundraising or Marketing.
- Willingness to learn new skills.
- Excellent time management skills.
- Understanding of project management processes.
- Attention to detail.
- Commitment to working with people with ataxia.
- A self-starter who can work well on their own initiative and prioritise their own workload & priorities.
- Commitment to equal opportunities.
- Support for the ethical use of animals in medical research and human embryonic stem cell research.
Desirable:
- Experience of working in the voluntary sector (paid or unpaid).
- Knowledge and understanding of the barriers faced by people with a disability.
- Raiser’s Edge NXT experience.
- Social media copy & content creation & design
The client requests no contact from agencies or media sales.
Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices.
Salary: Grade 2 - £28,216.60 per annum (pro rata for part time)
Contract: Permanent
Hours– 15 per week. Hours worked each day are negotiable but will need to include Tuesdays and Thursdays. This could be two 7.5-hour days or three 5 hour days.
Closing date: Monday 6th January 2025 at 11:30pm
Do you have an exceptional telephone manner and extensive administrative experience? Are you dedicated to bringing about real change in tackling the housing emergency? Join Shelter as a TOAS Administrator and help in our fight for home.
About The Role
You will play a key role in ensuring the service complies with contract requirements and meets KPIs. Your focus will be:
- Providing administrative and office support to ensure the most effective delivery of Helpline Plus telephone casework services.
- Undertaking administrative projects to improve systems and practice for the benefit of staff and clients
- Inputting data on our CRM system
The role also involves extensive telephone contact with clients so good verbal communication skills and a commitment to excellent customer service are essential.
About You
You will have:
- Considerable experience in a client/customer service role
- Experience in handling incoming calls and making outbound calls to clients and partner organisations
- Fast accurate keyboard skills and experience of using a range of IT tools to carry out your work, including case management systems and databases, Microsoft Office applications, internet and email etc.
- Experience of administrative systems and office management
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
Helpline Plus telephone Casework team is a team of experienced specialist housing and debt advisers. We have four teams of advisers based in Shelter’s Sheffield office. We work with multiple external referral partner organisations to achieve the best possible outcomes for our clients.
Helpline Plus provides legal advice and casework to enforce the rights of homeless people and assists those facing possession action or orders for sale to remain in their homes. We negotiate with councils, lenders and landlords to try to prevent court action.
Due to the nature of the service we can provide prompt access and may take on emergency cases, in particular to people who are beyond the reach of face to face services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.
Please ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced Human Resources professional to join the leading international horse charity World Horse Welfare.
This is a newly created role to support the Head of Human Resources with the day to day running of the department, overseeing administrative tasks and providing guidance to managers and employees on policies and procedures. As part of this role, you will actively engage in enhancing communication channels and building working relationships. Working closely with the Head of HR and Departmental Managers across the charity, you will play a vital role in enhancing employee engagement and fostering a positive culture within the charity. You will also be responsible for administering payroll.
We are looking for someone who has active experience in HR administration, undertaking formal investigations and report writing, subject access requests and payroll administration. Volunteer co-ordination would be advantageous. You must be proactive, confident and capable of working with people at all levels in a variety of spheres. You must have a flexible approach to your work and be willing to work outside of normal office hours where necessary. Highly organised with excellent attention to detail is a must for this role.
CIPD Foundation Certificate is highly desirable but not essential.
The role is based in Norfolk and is a hybrid split of a minimum of 2 days in our head office in Snetterton and a maximum of 3 days at home. You will be required to visit our satellite locations based in Somerset, Lancashire and Aberdeenshire as well as attend events around the UK.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year). Death in service, free parking and bike to work scheme.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
The client requests no contact from agencies or media sales.
Job overview
Since 1999, RUHX has had an unwavering commitment to excellence that has extended beyond NHS budgets, supporting the RUH and community healthcare. We have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community.
Every day on our team is a unique experience, offering a flexible work environment. We believe in a balanced approach, with equal time spent working from home, in the office, and engaging with our community.
Our track record speaks volumes, evidenced by £10m raised for the Dyson Cancer Centre, which opened in April 2024, the introduction of Robotic Surgery in 2023 following a £2.3m campaign, £1m+ for the Breast Unit expansion in 2022 and many other projects. We have numerous other initiatives on the horizon—this is an exciting time to join the team.
Main duties of the job
Due to internal promotion, we are now recruiting for a new Legacy and Tribute Manager; you’ll have many opportunities to make your mark and the freedom to try new ideas. You will also be supported by a culture that encourages learning and being positively disruptive.
This is a key fundraising role in the organisation focusing on, and further developing, implementing and evaluating, our Legacy and Tribute Funds programme. You will need to feel comfortable promoting this critical fundraising area and be prepared to emotionally engage with / invest in relationships with supporters and their families.
You will need experience in fundraising and especially legacy marketing. You must have sound knowledge of the legal processes and procedures that cover the management and administration of Wills/legacies by the legal profession. We will help support you to growing your career in the charity sector whilst being part of an ambitious and fun team going further to give every patient the extra extraordinary care they deserve.
Closing date: 20/01/2025 23:59
The client requests no contact from agencies or media sales.
About GLAN
The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.
Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.
More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law
About the Role
GLAN has a small yet powerful fundraising team. Our Development Lead excels in relationship fundraising, having forged multi-year funding partnerships with aligned Trusts & Foundations and major donors. Additionally, our Fundraising Officer has successfully established GLAN’s individual giving programme, leveraging crowdfunding and nurturing potential regular givers.
We face a pivotal moment as we seek to expand the team to build on our success and pursue new business.
Job purpose
As GLAN’s Philanthropy Manager, you will support the launch of our new three year fundraising strategy. The Philanthropy Manager role is crucial in leveraging the momentum gained from our existing fundraising successes. This role will focus on attracting new major donors, including high net worth individuals, trusts, foundations, and exploring corporate funding opportunities. The introduction of a dedicated Philanthropy Manager will allow us to:
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Expand our Donor Base: Establish relationships with high net worth individuals, an area that holds significant potential but is currently underdeveloped at GLAN.
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Increase Fundraising Capacity: Strengthen our ability to secure large-scale donations and grants, ensuring the sustainability and growth of our programs.
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Achieve Strategic Goals: Meet the ambitious income targets outlined in our new fundraising strategy, supporting the expansion of our impactful legal initiatives.
Responsibilities
Income generation
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Philanthropic Giving Programme Strategy Development: Create and implement strategies to secure new major gifts from high-net-worth individuals, Trusts & Foundations, and corporations.
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Relationship Management: Build and nurture strong, long-term relationships with major donors, ensuring a robust pipeline of high-value prospects.
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Fundraising: Secure significant donations (5 and 6 figure gifts) from individuals and organisations.
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Event Coordination: Plan and execute donor cultivation events, meetings, and site visits to engage major donors and showcase the impact of their support.
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Budget Management: Oversee major donor income and expenditure budgets, ensuring targets are met.
Collaboration
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Work closely with senior leadership, trustees, and other stakeholders to align fundraising efforts with organisational goals.
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Work closely with GLAN lawyers and communications team to enable the use of impactful case updates in your stewardship of donors.
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Support legal and finance teams to ensure project activities and expenditure is in line with grant contracts.
Other
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Reporting: Utilise fundraising software and database systems to track donor interactions, manage donor relationships, and generate reports on fundraising progress.
Any other duties as required commensurate with the details above.
Person Specification
QUALIFICATIONS
Desirable
A degree or equivalent professional experience in a relevant discipline.
EXPERIENCE
Essential
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Proven experience (5 years+) in securing significant financial gifts from major donors and organisations.
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Experience of personally securing new business wins.
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Experience in organising and managing events.
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Experience of completing quality reports for funders by required deadlines.
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Experience of and interest in human rights and environmental issues.
SKILLS & KNOWLEDGE
Essential
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Proactive and self-motivated, with a target-focused approach.
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Strong communication and interpersonal skills.
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Ability to develop and implement strategic plans.
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Ability to manage budgets.
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Ability to manage administration of donations, including the use of databases.
Desirable
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Knowledge of the Salesforce database
Special requirements
GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties.
You will be required to attend semi-regular meetings & events
GLAN Values
GLAN has a set of core values. You would be required to uphold these values through some of the examples below: this need populating
Community Centred
Ensure fundraising campaigns authentically reflect the lived experiences of the communities we serve, using their voices to shape narratives in funding proposals and donor communications.
Partnership Focused
Cultivate trust-based relationships with donors, colleagues, and community representatives, working collaboratively to align funding priorities with shared goals.
Radical
Advocate for transformative change by highlighting systemic injustices, amplifying marginalized voices, and challenging harmful power structures in donor engagements.
Creative
Design innovative and engaging donor experiences, from storytelling events to interactive campaigns, that inspire support and align with our mission.
Tenacious
Develop resilient funding pipelines by pursuing diverse income streams, overcoming challenges, and staying focused on long-term goals to sustain and grow our impact.
The client requests no contact from agencies or media sales.
PA to the Dean & Office Administrator | Southwark Cathedral
Job Title: PA to the Dean & Office Administrator
Reports to: Dean of Southwark
Key Relationships: Dean of Southwark, Cathedral Clergy, COO, Chapter Members, Chapter Committee Members, Senior Management Team, Cathedral Staff, Contractors
Start date: As soon as possible
Salary: £31,000 FTE
Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.
How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13 January 2025 at 12pm.
Interviews: Week commencing 20 January 2025
Role Purpose
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
This is a key role at Southwark Cathedral supporting the Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral.
The role holder will also support the Cathedral team as the Office Administrator – responsible for a range of office duties relating to staff wellbeing & socials, office equipment & spaces and the Cathedral’s general enquiries email address.
Main Duties and Responsibilities
For the Dean
- Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
- Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
- Provide administrative support for the Dean in relation to their attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises. This will include liaising with colleagues on the Dean’s availability for upcoming meetings, any research the Dean requires and preparation of paper packs for such meetings. Minute taking will not usually be required, but may be requested from time to time in liaison with members of staff usually responsible for the minutes;
- Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
- Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with congregation members, neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
- Set up meetings including room set up and refreshment provision as required;
- Assist the Dean with the processing of their expenses;
- Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
- Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
- Assist the Sub Dean and Precentor with administrative tasks as requested;
- Update the Cathedral database in support of the Dean’s work.
Office Administration
- Receiving, distributing and responding to emails sent to the Cathedral’s general information email address;
- Ordering stationery, office equipment and consumables in line with the Cathedral’s approach to sustainability and ethical buying;
- Ensuring the Cathedral’s printing and franking equipment is kept fully functional, and liaising with our contractors when issues arise;
- Ensuring that the offices, reception area, print room, stationery area, staff kitchen and facilities are kept clean, tidy and supplied;
- Co-ordinating Staff Meetings, including booking suitable space and organising refreshments for the meeting;
- Organising staff social events, outings and meals;
- Providing administrative support on Cathedral projects as and when they arise.
General Duties and Expectations
- Provide general administrative assistance in the context of a busy office;
- Support other teams on an ad hoc basis when required;
- Promote the mission, purpose and values of the Cathedral;
- Ensure that the highest standards of professional performance are maintained & ensure professional skills are regularly updated through participation in training and development activities.
The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
Person Specification (E) = Essential (D) = Desirable
Skills & Aptitudes
- Excellent verbal communication skills, including a friendly & efficient phone manner (E)
- Excellent interpersonal skills and an ability to communicate with a wide range of stakeholders (E)
- Able to maintain confidentiality at all times (E)
- Strong writing skills (E)
- Able to manage the formal processes of meeting in a proactive way (E)
- Proficient with MS Office, including Outlook, Word, Excel & PowerPoint (E)
- Well organised, with good prioritisation skills (E)
- Organised approach to physical and digital filing, naming & storing of documents (E)
- Able to take ownership of tasks & complete them with minimal supervision (E)
- Able to draft agendas and papers from an outline brief (D)
Knowledge & Experience
- Experience of working in an office environment (E)
- Experience of working with virtual-meeting platforms such as Zoom & MS Teams (E)
- Experience of working with and administering databases, summarising information in an easy-to-understand format (E)
- Experience of diary management (E)
- Understanding of the Church of England, its structures and liturgy (D)
- Experience of minute-taking and producing summaries of outcomes and actions resulting from meetings (D)
Personal Attributes
- Highly organised, able to work to deadlines (E)
- Proactive problem solver (E)
- Flexible and cooperative team player (E)
- Self-motivated (E)
- Demonstrates sympathy for the vision, mission & values of Southwark Cathedral (E)
Southwark Cathedral believes in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
Terms and Conditions
Working Hours
The working hours shall be 35 hours per week (exclusive of meal breaks), over five days. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.
Annual Leave
25 days per annum as well as statutory bank holidays and an additional day at Christmas, with an additional 5 days annual leave after 10 years’ continuous employment.
Probation
The appointment is subject to the satisfactory completion of a six-month probationary period.
Season Ticket Loan
Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.
Pension
The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.
Working Expenses
Reasonable out of pocket expenses will be reimbursed.
Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification by Monday 13 January 2025 at 12pm.