Legal Administration Jobs
About Us
Choose Love does whatever it takes to provide refugees and displaced people with everything from lifesaving search and rescue boats to food and legal advice. We elevate the voices and visibility of refugees and galvanise public support for agile community organisations providing vital support to refugees along migration routes globally. We are a lean, passionate team driving a fast-paced global movement across 26 countries. In over 8 years, we have reached over 5 million refugees and raised tens of millions for over 500 organisations, providing vital support at every stage along migration routes from Europe to the Middle East and along the US-Mexico border. We are powered by you and by our vision - a world that chooses love and justice every day, for everyone.
Summary of Role
The Regional Head of Middle East Programmes supports the organisation’s programmatic efforts with a focus on developing and implementing strategy for the Middle East region whilst also providing hands-on support to day-to-day grants management, partner management and donor coordination and reporting.
The following role works closely with the Director of Programmes and Head of Programmes (Protracted Contexts). The role will also regularly work as the intermediary lead with the established Collective for Refugee Leadership in MENA (CRLM), which is a group of donors and thought partners focused on advancing refugee leadership and support for refugees across the Middle East and North Africa.
You will be highly flexible and adaptive, able to respond effectively and in line with our emergency protocols to humanitarian crises as required, whilst also supporting longer-term protracted programmes work. You will have strong project and grants management experience and highly effective administration skills. You drive efficiency and innovation and provide senior management guidance on international projects, as well as high-quality implementation. You will address challenges and issues in all aspects of project implementation and ensure timely and appropriate solutions, including the identification and mitigation of programmatic risks. You will also demonstrate strong people management skills, with an ability to provide both task management and strategic guidance (in addition to more holistic line management support) to several team members.
Responsibilities
Grant Management
● Manage the Choose Love Middle East team to ensure smooth and efficient grant-making for our work in the Middle East
● This includes leading on, and managing a small team, to:
▪ Work closely with partners to gather, review and track due diligence documentation required for granting to partner organisations.
▪ Support the maintenance of grants systems to track grant making progress e.g start and end dates, reporting deadlines, no cost extensions etc.
▪ Draft and/ or review grant agreements between Choose Love and partner organisations and ensure any grant amendments or addendums have correct and accurate information
▪ Review reports from partner organisations to ensure effective use of Choose Love funds
▪ Work with the Data Lead (Programmes) to review Middle East reporting data received from partners and assess outputs, impact and successes from grant-making in the region. This will include being closely involved in impact reporting within the CRLM initiative.
▪ Working with the Director of Programmes / Head of Programmes to attend monitoring trips to the region
▪ Support the Safeguarding Lead on Safeguarding organisational development for the region as needed
▪ Problem-solving with partners on how to get funding into challenging contexts
Partner Relationship Management
● Build meaningful, effective ongoing relationships with new and existing partners.
● Lead partner calls and track key takeaways and actions to share internally.
● Lead on regular check-ins with existing, long-term partners.
● Respond to ad hoc needs arising from partners - including clarification/support on the application process and support with reporting.
● Maintain up-to-date understanding of the needs of partners.
● Supporting Choose Love Fundraising
● Support with narrative reporting to donors - capturing the work of our implementing partners in the region
● Support with developing proposals for donors to Choose Love
● Respond to ad-hoc requests for information from prospective and existing donors
● Support with organising and hosting donor trips to the region
● Support the Partnerships team in presenting Choose Love’s work at events etc when appropriate
● Build and oversee relationships and liaise with CRLM grant partners, bilateral funders, and other key stakeholders to ensure CRLM strategy and approach are aligned to needs and trends in selected contexts
Regional Strategy
● Working closely with the Director of Programmes and the Head of Programmes (Protracted Contexts) and ELT, to develop and implement the regional strategy for Choose Love’s programmes in the Middle East as part of the wider Choose Love Strategy.
● Consulting with key advisors and stakeholders on recommendations for the Middle East strategy
● Championing and supporting opportunities to promote funding to refugee-led and lived-experience led organisations
● Working with the team to implement the regional strategy and adapt the approach in response to contextual changes or humanitarian emergencies
● Maintain an up-to-date expert understanding of the changing context and needs in the region
● Lead on Choose Love’s involvement in CRLM, including inputting and implementing the new strategy, processes, and systems
● Participate in relevant sector / regional meetings
● Work with the Director of Programmes and Head of Programmes to develop a network of peers working in the region
People Management
● Thoughtfully manage the existing team that supports Choose Love’s Middle East work by providing day to day support, meaningful 1:1s and annual reviews and identifying any learning and development needs
● Collaborate closely with (2) other Regions Heads on wider team initiatives and tasks, and be willing to provide surge management support for other regions during absences or periods of annual leave
● Support CRLM in recruiting and utilising advisors and consultants
Internal Communications
● Facilitate the sharing of regional strategy and updates across the wider Choose Love team to feed into wider fundraising efforts
● Communicate partner activities / asks to the rest of the team, including presentations on team calls and email updates to the team
● Support the ELT with information to feed back to the board about Programmes work.
● Capture information on specific contexts and summarise quickly and efficiently to the Communications team, as well as for external stakeholders/funders.
Essential Criteria
● Fluency in Arabic and English (both in written and speaking)
● Experience working in a programmes or grants-focused role related to the Middle East region
● Experience in the humanitarian sector, ideally with people who have been displaced
● Have permission to work in their country of residence
● Ability to travel within the Middle East region
● Line management experience, with remote line management experience highly desirable
● Experience liaising with donors and external stakeholders
● Report-writing skills
Salary & Benefits
Salary - £40,000 - £47,000
The successful candidate will have working, expert knowledge of the region and will be an Arabic and English speaker. They will also be able to travel, particularly across the Middle East. The position offers a competitive salary and benefits. It is an opportunity to make a difference and work with partners who are genuinely making a difference. This position is fantastic for personal growth and learning in this fast-growing and dynamic charity.
Recruitment Information:
Interviews will take place on the week commencing 22nd July 2024.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team
How To Apply:
Interested candidates are invited to apply by sending their CV and a cover letter by noon 9th July 2024
Pre-employment Checks:
Employment with Choose Love will be subject to the following checks before your start date:
● A satisfactory Disclosure and Barring Service (DBS) check
● Receipt of two satisfactory references
Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all sections of the community. If you need us to make an adjustment or provide additional support as you apply for a role, please email to discuss in further detail.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team.
How To Apply:
Interested candidates are invited to apply by sending their CV and a covering letter by noon 9th July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Operations & Systems Manager
Location: Stratford, London
Closing date: Monday 22nd July 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
For 40-years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low education attainment, anti-social behaviour, crime, low paid or no job, generation after generation. We are very proud of the work we do to support getting children and young people back into school, ready to learn, whatever it takes.
This is a new role in our People team and we are looking for an energetic and dependable People Operations & Systems Manager to work closely with our Head of People and Culture, to help implement best people strategies and practices to secure a sustainable organisational culture. You must possess significant HR management experience (3-years in similar role) to continuously track the department’s efforts and target its goals. This role reports into the Head of People & Culture and is a mixture of remote working and office based.
You will be liaising with all colleagues on HR practices and school and regional based practitioners; together with all Line Managers. Setting goals for people operations deliverables to track the department’s outputs and goals in line with our vision and values. Supervising and managing the people administrator and the L&D Advisor to manage the following:
- Reviewing and approving necessary modifications to the people operations department’s efforts from time to time.
- Overseeing specific tasks such as the full recruitment procedure, together with the People administrator.
- Full responsibility for payroll management; together with Finance and outsourced payroll bureau.
- Responsible for all our People HR/Training/ATS systems to ensure they are managed effectively and fit for purpose.
- Responsible for employee engagement and retention, employee satisfaction, and performance management.
- Ensuring that there is a healthy environment for all our employees to work in and that the people department’s workflow is efficient and compliant, at all times.
- Ensuring that DBS management is up to date; liaising with the safeguarding teams with any updates on DBS processes.
- Updating and implementing people policies, and managing the full employee life cycle administrative requirements
- Managing all ER delivery to ensure dispute management is maintained.
- Maintaining disciplines such as legislative regulations and guidelines.
- Develop a positive working environment, encouraging a proactive approach to people's wellbeing and leading the local Wellbeing Forum initiatives
- Be responsible for and drive improvement in diversity, inclusion and engagement.
- Be accountable for talent planning, succession, assessments and HR processes that drive a high performing team
- Provide general day to day HR support on operational issues
- Supporting Group HR Projects/Initiatives
Experience & Skills:
- CIPD qualified (desirable or equivalent experience)
- Experience in a charitable organisation would be beneficial, but not essential
- Proven experience in advising on complex ER matters
- Resilience, great influencing and communication skills
- Able to build trust, respect and openness
The Process
If you have the skills and experience in the above areas and would like to be considered for the role of People Operations & Systems Manager, please click apply, enter your details and upload a CV and covering letter detailing your suitability for the role.
Interviews will be held on an ‘as and when basis’ so we encourage early applications to avoid disappointment.
All roles at SHS are subject to an DBS check
We are an equal opportunities employer and welcome all applications from all sections of the community.
If you have a disability or require reasonable adjustments during the recruitment process, please get in touch to discuss your requirements further.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See attached job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
Person Specification
See attached job description for full person specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Salesforce Data Analyst Manager
Do you have extensive experience in Salesforce, Microsoft SQL, data integration and ETL processes and Microsoft PowerBI?
The charity implemented Salesforce (with Non-Profit Success Pack) with a successful roll-out in March 2023 and are now seeking to extend the scope of the CRM beyond the initial teams.
The Salesforce Data Analyst Manager is a full-time, hybrid-working role, offering flexible working.
Position: Salesforce Data Analyst Manager
Location: Hybrid/ Swindon
Hours: Full-time (flexible working available)
Salary: £40,000 to £45,000 per annum
Contract: Permanent
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 14 July 2024
Interviews: 18 July 2024 (1st round online) and 23 July 2024 (2nd round in our Swindon offices)
The Role
Working as part of the wider Technology department, the Salesforce Data Analyst Manager reports to the Head of Technology and will work closely with the Technical Solutions Specialist and the wider Salesforce project team.
This role is responsible for the quality of data imported and exported from Salesforce and our SQL databases.
The Data Analyst Manager will implement and oversee a data strategy to streamline ETL processes, ensure data quality and produce regular data quality reports. Additionally, they will be responsible for the administering and securing of our SQL server used for data-centric processes. You will be seen as a subject matter expert in their field, providing support across the organisation on a range of key projects.
About You
We’re looking for a hands-on manager, who can get stuck in on the daily tasks and lead a team of data analysts who are tasked with day-to-day operational duties.
You will have:
· Extensive experience of managing and developing a data analyst team
· Proven history of leadership and mentoring
· Proven experience in data management, analysis, reporting and visualisation
· Proven track record of identifying and remediating data inaccuracies to maintain high data quality
· Extensive experience of administering Microsoft SQL, SQL Server
· Strong proficiency in data analysis tools
· Strong experience of Salesforce NPSP administration
· Experience of working in the nonprofit sector is desirable
· Proven experience of collaborating with cross-functional teams and stakeholders to achieve common data-related goals
· Strong stakeholder management
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as Data Analyst, Salesforce Data Analyst, CRM Data Analyst, Database, Systems Data Analyst, Software, Salesforce Analyst, CRM Data Analyst, Database Analyst, Data Analyst Manager, Salesforce Data Analyst Manager, CRM Data Analyst Manager, Database Manager, Systems Data Analyst Manager, Software Manager, Salesforce Analyst, CRM Data Analyst, Database Analyst. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Reports to: CEO
Purpose of role: Giving grants with and for donors and funders, to charitable and voluntary groups, to make positive impact on local communities and needs.
Salary: £28,840 pro rata for a 30-hour week. 8% pension contribution after one year’s service, flexible working available; generous holiday allowance.
About Us
We set up and manage inexpensive grant-giving funds for families, individuals, companies, national funders and the public sector, and we revitalise historic grant-giving trusts that have become dormant or onerous. We specialise in giving grants to vital local charitable groups that help keep our area thriving. We have given over £1m in grants every year for the last few years.
Overview of the Role
The Grants Officer will work the one other Grants Officershare the workload of managing the grant-giving of donors and funders to achieve their giving aims, and help support local charitable groups meet the needs of the communities they serve. We currently manage around 50 grant-giving funds, most named and directed by different families, individuals, companies, and public sector bodies e.g. the NHS. We have well-established grant giving processes. We plan to keep increasing our impact on and support of local communities.
We have mandatory Monday team meetings in person, and then work at home or our small offices as preferred, with external meetings as required. You’ll have access to the national network of Community Foundations
We are a place-based funder. A consistent presence in Leicester, Leicestershire and Rutland, and access to personal transport, are important.
Key Responsibilities and Tasks
1) Grant Giving Processes
- Help manage our Making Local Life Better Fund, which combines a number of donor funds who wish to give responsively, and which is open to groups to apply for any (charitable) support, at least three times a year.
- Help manage intermittent standalone funds of over £50k, within agreed timescales, for donors and funders who wish to make a specific impact.
c. Most donor funds work in one or other of these two ways, but there are some who work differently to make their grants, and you will help manage these
This work includes some or all of the following:
i. Direct contact with some donors and/or funders
ii. writing fund criteria based on donor/funder aims in ways that applicants can easily understand
iii. promoting funds on the website, networks, funding fairs, etc
iv. offering basic support where groups need help with applying
v. reading and assessing grant applications thoroughly, against the criteria of the fund, for governance and legal requirements, viability impact etc, asking questions if necessary
vi. writing brief accurate summaries of applications that donors and funders understand, and that can also be used in reports.
vii. setting up and supporting decision-making panels in person or online
viii. ensuring grant offers/agreements/payments are made
ix. arranging interim visits to groups if needed
x. in some cases, setting up and managing formal monitoring
xi. creating reports as required for Board and other audiences
xii. some line management in terms of briefing and supporting freelance or administrative staff who help our grant giving
2) Strategic and Stakeholder Work; Local Intelligence
a. Maintain and develop our knowledge of and reach to local charitable groups, via visits, workshops, briefings and other methods
b. Ongoing streamlining of systems, balancing safeguarding (of money and people) and maximising impact
c. Develop our Advisory Group, and pool of assessors and panellists
d. Develop/maintain relationships with external stakeholders e.g. councils, external working groups, infrastructure groups, other funders, 360 Giving, the Community Foundation network
e. Start to contribute to our local needs analysis, and impact measurement, for understanding of how our grants create change for the better
3) Administration and Teamwork
1. Manage our grant giving and your own administrative needs by maximising our CRM system (a version of Salesforce), and Microsoft Office tools
2. Work with the constraints and opportunities of a small charity
3. Help maintain the Community Foundation’s good reputation, offering equitable access and timely communications
Skills and Background Needed
1) Considerable experience of grant-giving (particularly between £1000 and £10,00000) in the local charitable and voluntary sector, or related sector
2) Strong organisational and administration skills: you will use Microsoft Office applications and our bespoke Salesforce database daily
3) Excellent “people” skills; you need to be very organised, but this is not a purely an administrative role; communication and teamwork are needed to work with all staff in the small team, as well as with donors, funders, trustees, and other stakeholders
4) A strong understanding of inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds, proactively seeking to include eligible groups from all areas in the city and county
5) Skills in writing and summarising information
6) Ability to manage workloads constructively
7) Ability to research relevant information and keep up with key developments
8) Ability to learn internal and external policies and processes, in line with GDPR, Charity Law, and our own rigorous Quality Accreditation process
9) A positive flexible approach to a challenging sector and wider environment; ability to “stand back” and review periodically for the best outcomes
Please send a CV of your career and experience that clearly shows us how you have the skills we need; together with a covering letter or email of 500-800 words summarising how you meet the Skills and Background Needed. IF YOU DON’T SEND US A COVERING LETTER, WE WILL NOT BE ABLE TO REVIEW YOUR CV.
The client requests no contact from agencies or media sales.
As Community Fundraising Co-ordinator for the Huntington’s Disease Association, you will help deliver our strategic plans and objectives by generating and growing income through community fundraising activities. You will support our existing supporters and community fundraising portfolio as well as proactively expanding our reach with community-based groups, organisations, and volunteers, to ensure maximum financial return for the charity. Through the development of community fundraising products, you will engage with our supporters in new and exciting ways.
This is an essential role in a small, national organisation supporting people affected by Huntington's disease. This is an income-generating role, but it is also about connecting with our supporters and creating long-term relationships for the future.
You will develop and deliver excellent stewardship for supporters and fundraising groups to secure and maximise income; you will advise supporters on fundraising legal requirements, fundraising policies and regulations, ensuring that all community fundraising activities meet the high standards of the Huntington’s Disease Association. In addition, you will also manage your own financial income and expenditure targets and budgets.
You will be able to demonstrate experience of fundraising at a charity as well as experience of budget management. You will represent and promote the work, vision and purpose of the Huntington's Disease Association.
This is a fantastic opportunity for the right candidate to develop community fundraising at a national charity. You will help the charity to increase supporter numbers, encourage long-term support and provide memorable stewardship for supporters. Learn more about the role in the job pack included.
Our Vision:
Together we will build a better life for anyone affected by Huntington’s disease.
Our Mission:
To enable everyone affected by Huntington's disease to live life to their full potential by:
- Improving care and support
- Educating families and the professionals who work with them
- Championing the needs of the Huntington's community by working together
- Influencing decision-makers to tackle discrimination and secure equity of access to services
Our Values:
We are: Tenacious, Experienced, Compassionate, Inclusive, Inspirational
Our Goals:
We will ensure everyone affected by Huntington's disease gets the care and support they need
We will help make each day with Huntington's disease the best possible day
We will make sure the voices of people affected by Huntington's disease are heard and are at the heart of everything we do
We will not rest until everyone with Huntington's disease has access to treatments
We will be a resilient charity
Benefits:
* 25 days annual leave plus public holidays (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Tax-free working from home allowance
* Flexible working approach
* Supportive and positive working environment
* Fantastic learning and development opportunities
We improve care and support services for people with Huntington’s disease, educate families and professionals, and champion people’s rights.
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The client requests no contact from agencies or media sales.
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To deliver an effective and friendly local customer facing housing service to residents.
To develop and maintain effective working relationships with Board members, residents and team members and work with council officers and other relevant agencies/services and professionals where required.
Ensuring tenants comply with the terms and conditions of tenancy agreements, particularly as they relate to the payment of rent and former tenant arrears and that leaseholders stay up to date with the payment of service charges. The post holder will have responsibility for the collection of arrears and to ensure arrears are kept to a minimum.
MAIN RESPONSIBILITES
Tenancy Management
1. To carry out detailed and regular monitoring of individual rent accounts, taking appropriate action as set out in CCRMO’s rent arrears policy and procedures.
2. To use initiative and judgement in considering the most effective and appropriate methods to contact tenants such as by telephone, email and home visits.
3. To provide appropriate advice, support and assistance to tenants, including referrals to appropriate support agencies to assist them sustain their tenancies
4. To deal promptly and effectively with all breaches of tenancies, including Anti-Social Behaviour.
5. Prepare possession applications for court hearings and attend court in support of any legal action.
6. Re-let empty properties in line with council/RMO policy, arrange viewings for prospective tenants & allocate property, minimising void turnaround time and loss of revenue.
7. Undertake 6 week settling-in visits and formally review Introductory and Secure Tenancies at appropriate intervals.
8. To conduct regular tenancy audits to enable CCRMO to confirm tenancy and refer suspicious cases to council to investigate
9. Report on key performance targets for rent collection and arrears, voids lettings and tenancy checks.
Leaseholder Service Charges
10. Ensure leaseholders comply with their lease and arrange approvals required under terms of the lease.
11. To carry out detailed and regular monitoring of all leasehold service charge accounts, taking prompt action to recover any arrears.
12. To provide information on service charge collection and arrears against key performance indicators.
13. To provide information to the Estate Director and the council to assist with identifying items to be re-charged to leaseholders in the annual service charge.
Estate management
14. Assist the Estate Director and Estate Supervisor with monthly estate inspections as required.
The client requests no contact from agencies or media sales.
Join our dedicated team and play a vital role in ensuring everyone affected by Motor Neurone Disease (MND) has access to the care and support they need. As a Policy and Campaigns Assistant, you will support the Campaigning, Policy, and Public Affairs Team in achieving their strategic goals. Your contributions will help develop our campaigning community, keep our records and communications up to date, and produce impactful, tailored communications.
You will be the primary point of contact for policy and campaigns enquiries received via email, phone, and post. This role involves monitoring and maintaining the policy and campaigns sections on our internal and external websites, as well as our social media channels. You will assist in drafting content for publications, online platforms, and promotional materials for events.
Managing and maintaining databases for contact management will be a key part of your responsibilities. You will support national and local campaigns and assist in planning and delivering campaigning events. Additionally, you will help organise communications for the All-Party Parliamentary Group on MND, involvement and advisory groups, and policy focus groups.
If you are ready to contribute to a meaningful cause and be part of a supportive, engaged team, we would love to hear from you. Apply now to help us create a better future for everyone affected by MND.
Hybrid Working Expectations: up to 2 days per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
We seek an organised, proactive individual with excellent communication skills and a passion for making a difference. Your role will be crucial in ensuring our campaigns reach and resonate with our audience, driving forward our mission to support those affected by MND.
Demonstratable campaigns experience is important. You should be adept at using digital and social media to promote campaigns and communicate effectively with a range of stakeholders, from senior politicians to local volunteers.
You will need excellent written and verbal communication skills, with experience in writing for diverse audiences. Being a good team player is essential, as is the ability to plan and coordinate events. Strong computer skills, including database management, are required.
Flexibility is key, as occasional evening and weekend work may be necessary. You must also be able to travel to external meetings and events.
An understanding of health, social care, and welfare structures in England, Wales, and Northern Ireland is desirable, as is knowledge of neurodegenerative diseases like MND. Experience with digital campaigning software and parliamentary processes would be an advantage.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Campaigns experience within a voluntary organisation.
- Experience of working with digital and social media.
- Excellent written and verbal communication skills, including experience of writing for a range of audiences.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
About Us
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking (dot) com, Expedia, Google, Skyscanner, Trip (dot) com Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
About the role
Travalyst is recruiting its first full-time COO. This is a broad role, supporting Travalyst’s CEO and a growing Executive Leadership team to enable delivery of this first-of-its-kind global initiative. Now in its 5th year, the Travalyst team and organisation is scaling quickly to drive progress and accelerate impact.
About you
You will be able to demonstrate a track record in successful organisational design and implementation, including the development of effective but adaptable systems and processes and their roll-out across a complex organisation with multiple partners and stakeholders. You will manage and lead on finance, governance and risk, ensuring that Travalyst is run according to the highest standards for a UK not-for-profit organisation.
Proven scale-up operational experience, in a sustainability-focused organisation and/or a UK not-for-profit, is essential. Strong project management skills, enabling effective prioritisation and decision-making and excellence in delivery, would be of huge benefit in the role.
Areas of responsibility:
Governance, Legal & Risk
· Be accountable for governance structures and processes, including reviewing and revising governance documentation annually
· Ensure compliance with UK statutory and legal obligations
· Support the Travalyst Board and CEO to ensure effective risk management and mitigation
· Support CEO with preparation of Board packs and attend Board meetings as an Observer
· Act as Company Secretary
· Provide oversight of legal discussions and documentation, working with pro-bono legal team where needed
Financial Management
· Oversight of financial management and administration, including near and longer-term financial planning, modelling, and cash flow management
· Manage outsourced Finance Director, bookkeeper accountants and auditors for budgeting, statutory accounting, audit, payroll, and tax - and evolve the Finance function as the organisation scales
· Support the CEO on funder management, leading on financial and operational aspects of fundraising, including leading grant application processes, budgeting and grant reporting
HR and Organisational Design
· Oversight of HR management and administration, including resource planning and recruitment
· Managed outsourced HR and recruitment consultants on professional development, culture & engagement, employee lifecycle management and recruitment initiatives
· Evolve HR function as the organisation grows
· Oversee workforce planning and recruitment for new hires supported by outsourced HR
· Ensure compliance of all existing legal/ contractual agreements with employees, consultants and suppliers
Operations and Strategy
· Support the CEO on the development of Travalyst’s annual strategic planning and lead on the accompanying operational plan
· Support the CEO in managing Travalyst Coalition Partners, including acting as the relationship lead where required
· Lead on Travalyst’s procurement process and manage key supplier relationships including all contracts, policies, and procedures
· Support the team to evolve Travalyst’s operating model, develop and manage systems and processes to ensure successful delivery of ongoing workstreams and new projects or initiatives
Resourcing & Project Management
· Lead on development and implementation of project management and delivery processes, ensuring excellence in delivery across project teams
· Lead weekly touchpoints to prioritise resources and workload, and track progress against milestones
· Focus and role model excellence in delivery through strong project management skills and ways of working
IT
· Lead the roll-out of new internal technology to support effective delivery
· Act as data protection officer (DPO) for the organisation, providing oversight and following best practice and regulation with regards to information, governance, data protection and adherence with UK GDPR
· Provide oversight of IT and data security
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. Our Legal Access Department in the UK, provides access to critical legal representation for people seeking asylum and, more than this, supports people through the hostility and difficulty of claiming asylum.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in appalling and dangerous conditions.
All of Care4Calais’ operations are supported by a small, dedicated team of staff who supervise large volunteer teams to provide much needed support to communities seeking asylum and on the move in the UK and France.
About the role:
Care4Calais are recruiting two Operations Coordinators to support their French operations.
The aim of the Operations Coordinator role is to support the Care4Calais’ French operations to continue to deliver vital humanitarian NFI (non food item) distributions and essential services. We distribute 6 days a week and provide daily services which include phone charging sessions, access to hairdressing, bike repair and sewing equipment, activities such as games and language lessons as well as information sharing and refreshments to communities living in northern France. Whilst this is a challenging position you will be given a thorough induction and work alongside experienced team members.
The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, strong team player and excels working within a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity and strong interpersonal skills, and the ability to communicate to a diverse group of people. You will be part of Care4Calais’ core team in France and will report directly to the Head of Field Operations in France.
This is a fantastic opportunity to join a highly-committed team of game changers dedicated to improving the lives of refugees.
Your responsibilities will include:
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Providing core operations support for Care4Calais’ operations in northern France
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Supporting a team of logistics and purchasing specialists to manage new and second hand clothing stock and feed into operational planning for field activities.
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Managing and delivering Care4Calais’ NFI aid distributions and service provision with people on the move at the French/British border
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Managing and supporting teams of up to 40 volunteers each day to provide daily services in Calais and Dunkirk. Including leading daily briefings and health and safety training.
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Supporting the smooth running of a warehouse and donation storage facility.
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Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations.
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Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.
Essential Skills and Experience:
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1 - 2 years experience working in an humanitarian context, for a human rights organisation or with people from refugee and asylum seeking backgrounds;
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Professional or voluntary experience of working on projects concerning risk management, health and safety, safeguarding and compliance.
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Self-motivated and used to managing multiple priorities to meet deadlines;
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Able to build positive relationships with a range of stakeholders including those from displaced communities;
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Good decision-making and negotiation skills;
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Excellent verbal and written communication skills;
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Experience working with displaced people or communities on the move, ideally with NFI distribution experience
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Experience leading and managing volunteer teams from varied backgrounds
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Experience managing warehouse or storage spaces and/or complex logistical and purchasing projects.
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Excellent written and spoken proficiency in English and at least a B2 level of French proficiency.
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Strong digital literacy, including ability to work on Google Workspace and Office 365;
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Full clean driving licence and experience or willingness to drive vans
Desirable Skills and Experience:
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Experience working with teams from different cultural backgrounds;
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Baccalauréat, A Level or equivalent academic qualification
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Experience delivering mass distributions of NFI or other aid items in an humanitarian context.
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.
The successful applicant will be provided with the induction and training needed for them to succeed in the role.
Applying for the role:
Care4Calais is recruiting for two Operations Coordinators, please see details below for how to apply for this role.
Please submit a cover letter explaining why you are suitable for this role and how your previous experience meets the role requirements, alongside a CV in English. Please note we will only accept applications that are accompanied by a cover letter.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration system. If you have first hand experience applying for asylum in any country, please let us know in your application. We do however respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
We also recognise that experience comes from more than just employment history and encourage anyone who meets most of the essential criteria for this role to apply even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us using the details in the Job Pack to set up an informal chat with our staff in Calais. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant to the role.
If you have any questions about this or need additional support with the application process for any reason, please contact us through the details provided in the Job Pack.
Please note, applicants must be France-based or be willing to relocate. Care4Calais is unable to sponsor two working visas to France, we are therefore looking for at least one candidate who would have the right to work in the EU or France.
Closing date: Applications will close at 23:30 on 06 July 2024.
We will be reviewing applications as they arrive and reserve the right to close the posting before the closing date.
To apply for this role, please submit a cover letter explaining why you are suitable for this role, including how your experience fits the essential criteria, and a CV in English. Please note we will only accept applications that are accompanied by a cover letter.
The client requests no contact from agencies or media sales.
We are seeking a skilled and compassionate HR Manager to join our team and support our mission by overseeing all aspects of human resources management within our organisation.
The successful candidate will be responsible for developing and implementing HR strategies, policies and procedures, ensuring compliance with relevant laws and regulations, fostering a positive work environment, and supporting the professional development of our staff.
This role is important to the charity’s success. People are our most important asset, and you will be the one to ensure we have a happy and productive workplace where everyone works to realise our established mission and objectives. Promoting the organisation’s values and shaping a positive culture is a vital aspect of the role.
Reporting
This role reports to the Director of Finance and Administration.
Key Responsibilities
1. Recruitment and Onboarding:
· Develop and implement effective recruitment strategies to attract top talent.
· Coordinate the hiring process, including job postings, interviews, and offer negotiations.
· Facilitate smooth onboarding processes for new employees, including orientation and training programs.
2. Employee Relations:
· Advise employees and management on HR-related matters.
· Handle employee inquiries and concerns, providing guidance and resolution as needed.
· Conduct investigations into employee complaints or disciplinary issues and recommend appropriate actions.
· Nurture a positive working environment.
3. Performance Management:
· Oversee the performance appraisal system, including goal setting, performance evaluations, and feedback mechanisms.
· Provide support and training to managers on performance management best practices.
· Identify opportunities for employee development and career advancement. Assess and monitor training programmes.
4. Policy Development and Compliance:
· Improve and maintain HR policies, procedures and initiatives in accordance with legal requirements and organisational strategy.
· Ensure compliance with relevant employment laws and regulations.
· Keep abreast of industry trends and best practices in HR management.
5. HR Administration:
· Maintain accurate employee records, including personnel files, absence records and HR databases.
· Prepare and analyse HR metrics and reports to inform decision-making and identify areas for improvement.
Qualifications
- Bachelor’s degree in human resources management or a related field. CIPD certification is essential.
- Proven experience in HR management, preferably in the charity sector or a similar non-profit organisation.
- Strong knowledge of UK employment laws and regulations.
- Excellent communication and interpersonal skills, with the ability to build effective working relationships at all levels of the organisation.
- Demonstrated ability to handle confidential information with discretion and integrity.
- Solid organisational and time management skills, with the ability to manage multiple priorities and deadlines.
- A proactive and solution-oriented approach to problem-solving.
- Commitment to the mission and values of our organisation.
This is an exciting opportunity for an experienced HR professional to contribute to the success of our charity and make a meaningful impact in the lives of others. If you are passionate about HR and dedicated to supporting our mission, we encourage you to apply.
Meningitis Research Foundation is an equal opportunities employer. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, disability, religion, or age.
The London Diocesan Fund (LDF) is seeking a Head of Governance to lead its complex governance operations and work closely with the Bishop of London and General Secretary in developing church and charity best governance practice, based from Pimlico (London).
Job Summary
The Head of Governance is responsible for the effective and efficient running of the key governance bodies of the Diocese of London and its main charity, the London Diocesan Fund, providing strategic governance, constitutional and compliance advice to the Bishop of London, General Secretary and Trustees, offering first line advice and training service to deaneries and parishes on synodical governance.
Job responsibilities
- Provide strategic support to Trustees aligned with the Diocese's Vision.
- Ensure adherence to governance standards and oversee Synod planning.
- Stay updated on governance trends, offering strategic advice to stakeholders.
- Manage meetings, ensuring inclusivity and constitutional integrity.
- Lead election processes and facilitate member development initiatives.
- Ensure compliance with legal and regulatory requirements.
- Offer advisory support to clergy and oversee leadership development.
- Manage operational aspects, including line management and financial responsibilities.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
- Experience of working in a pressured governance environment and to tight deadlines.
- Educated to degree level or experience of governance in a charity or not for profit environment.
- IT proficiency (MS Office suite)
- Empathetic to the mission and values of the Church of England.
- Right to work in the UK.
- Willing and able to work evenings and weekends as required.
Desirable
- Experience of working in value-based organisation.
- Fellow or Associate of the Chartered Governance Institute, or comparable experience.
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months’ of employment
- Season ticket loans of public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Interviews will be held on 11/12 July 2024 and second round interviews on 16 July 2024.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Don't miss this great opportunity to join the dynamic and friendly team at Big Change. As Operations Executive you will support the Head of Operations to ensure seamless governance, meticulous finance management, and impactful project coordination. If you are super organised, love co-ordination, communication, and you have a keen eye for detail, this could be the job for you.
In this pivotal role, you will:
- Oversee key operational responsibilities and facilitate effective communication both internally and with our external partners.
- Play a crucial role in making sure the team operations run smoothly and efficiently.
- Handle finance and data with meticulous attention to detail, manage schedules, procure equipment, and ensure compliance with governance and legal standards.
This position offers a fantastic learning and development opportunity, ensuring you gain hands-on experience by being involved in key initiatives across the team. You will enjoy the chance to increase your skills and knowledge in a supportive and collaborative environment, working across exciting projects, and making a meaningful impact on Big Change success.
Accountabilities
Administrative and Event Support:
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Coordinate team purchases to ensure necessary resources are available.
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Manage receipt and bank card transactions to maintain financial accuracy.
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Team scheduling, including managing rooms and meeting calendars, to optimise team coordination.
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Team travel management to coordinate logistics and support organisational activities.
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Equipment assessment and procurement to maintain and upgrade necessary tools and infrastructure.
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Support the People Manager with coordination and organisation of Team Reset Days
Data and CRM Management:
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Update and maintain Customer Relationship Management (CRM) system to ensure accurate and up-to-date information.
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Manage payment platforms to facilitate smooth financial operations.
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Managing external inboxes to ensure timely communication and response.
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Support the Head of Operations in the delivery of CRM training to the team
Legal and Compliance Support:
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Initiate legal cases via the pro bono platform, aligning with Big Change legal requirements.
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Support the annual audit process to ensure compliance and accuracy in financial reporting.
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Support the Head of Operations to ensure high standards of data security and GDPR compliance, including training and development. Act as a DPO for the organisation.
IT and Workspace Management:
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Serve as a primary contact for IT and other workspace-related issues, ensuring a functional and efficient work environment.
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Act as the office liaison with our hosts, Virgin Management Limited, to maintain a smooth operational relationship and ensure compliance with host policies.
Financial Operations (supporting the Finance Manager):
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Support accounts receivable and payable to ensure timely processing of transactions.
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Managing some donation processing to support organisational funding needs.
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Team expenses management to ensure accurate tracking and reimbursement.
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Manage accounts and subscriptions to ensure continuous service and budget alignment.
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Monitor and manage some core budget areas.
General Support:
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Support onboarding and offboarding of Big Change team members.
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Handle tasks arising from strategic objectives as directed by the line manager.
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Prepare ad-hoc research pieces around operational systems and processes.
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Provide support for additional ad hoc tasks that enhance the team's functionality.
Skills / capabilities:
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Organisation: coordinating meetings.
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Administration: proficient in handling administrative duties.
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Communication: liaising with team members, external partners, and other stakeholders.
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Problem-Solving: identify problems quickly and develop effective solutions, particularly when managing logistical or operational challenges.
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Technological: competent using office software, CRM system, and the ability to manage digital records and communications tools.
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Financial: manage financial records, understand budgeting, and handle accounts payable/receivable efficiently.
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Adaptable and Flexible: able to adjust to changing priorities and manage multiple tasks in a dynamic work environment.
Qualifications / experience
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Project Management: experience in coordinating team logistics and events, purchases, and scheduling, as well as managing equipment procurement.
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Proficiency with CRM and Office Technology: demonstratable ability to utilise CRM systems and proficiency with office technology for data management and operational efficiency.
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Some understanding of Legal and Audit Processes: knowledge of legal compliance and familiarity with audit processes to ensure organisational adherence to regulations.
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Experience in Financial Operations: proven track record of managing financial transactions, including accounts receivable and payable, donation processing, and team expense tracking.
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Understanding of data protection legislation.
About Us
At Big Change we are unashamedly hopeful for a future in which all young people can thrive, in life not just exams. We believe in the power and potential of people - individually and collectively - to create deep and lasting change. We keep our sights on the horizon and bring together people with ideas, energy and wisdom who can show the way there.
We are on a mission to:
- Show a new way is possible - We find and back leaders with bold ideas and projects that positively impact thousands of young people.
- Create change with, not to, young people - We listen to young people, support them and their ideas, and ensure their needs are at the centre of every project we back.
- Learn with others and shift mindsets - We bring together and learn with diverse experts and leaders who are working to transform education and learning, to inform our work and champion change together.
Big Change Benefits:
- £1000 Learning and Development Allowance
- Cycle to Work and Season Ticket Loan schemes
- Flexible working
- Pension scheme with up to 5% matched by Big Change
- Monthly phone allowance
- Unlimited annual leave policy
- Volunteer days
The client requests no contact from agencies or media sales.
Maternity Cover Opportunity: Level 1 Youth Worker
Are you enthusiastic and passionate about making a difference in the lives of young people? Do you believe in empowering youth to shape their own services? If so, we have the perfect opportunity for you!
Benefits – Company Pension, free parking, reduced access to the Gym, C2W
We are seeking an experienced Level 1 Youth Worker to join our team. This role is ideal for someone with hands-on experience working with young people, primarily aged 11-19, up to 25 with disabilities, and from diverse backgrounds.
Key Responsibilities:
· Lead and deliver activities and events to support and engage young people.
· Understand and address the needs and challenges faced by youth.
· Positively engage with young people to improve behaviour, skills, and confidence.
· Plan and deliver sessions to a diverse group of young people.
· Ensure adherence to safeguarding practices and procedures.
Why Join Us?
· Make a real impact on the lives of young people.
· Work in a dynamic and supportive environment.
· Opportunity for further career development.
A Little Bit About Us!
Youth Moves is a youth work charity deeply committed to the transformative power of youth work relationships. We collaborate with young people, families, schools, and communities across South Bristol, focusing on those who need our help the most, particularly in the UK's most deprived areas. We empower young people to take responsibility for their actions, make positive choices, and achieve self-sufficiency.
We offer a range of services, including:
· Youth Club Provision
· One-to-One Mentoring
· Youth Participation Programmes
· Targeted Outreach and Group Work
· Positive Activities
· Social Action and Volunteering Opportunities
Our mission is to support young people in making a successful transition to adulthood by providing high-quality programs that foster long-term, positive changes in their lives.
We are dedicated to equality of opportunity for all staff. Applications are encouraged from individuals of all backgrounds.
Successful candidates will undergo an enhanced DBS check, satisfactory references, an online search, and proof of eligibility to work in the UK.
If you are committed to youth work and want to be part of a team that values the voice of young people, apply now and be a part of something meaningful.
Apply Now and Join Us in Making a Difference!
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