Legacy Officer Jobs

Oxford Hospitals Charity is helping to transform care in your local hospitals. As the Legacy and In Memory Fundraising Officer, you will play a vital role in our friendly fundraising team, delivering vital funding for patients and staff in Oxfordshire's hospitals.

Bringing your skills in customer engagement and project admin, you will be responsible for the day to day delivery of our legacy and in memory fundraising programme; connecting with supporters and donors to create and deliver meaningful and engaging donor journeys for them.

Working within a small fundraising team, you will be the first point of contact within the charity for bereaved families and legacy pledgers, bringing a warm and friendly approach to your work to build strong relationships with donors, colleagues and external suppliers. Your exceptional interpersonal and written communication skills will help Oxford Hospitals Charity develop exciting new opportunities and grow in memory income. 

The ideal candidate would bring their experience in fundraising, customer service or relationship management. Your tact and empathy, alongside your excellent attention to detail and organisational abilities, will mean that all our supporters receive gold standard donor care. 

Oxford Hospitals Charity is proud to be an Equal Opportunities employer. We positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. Additionally, we will consider all requests for flexible working.

Our other benefits

• 27 days paid holiday per year, rising to 29 days after 5 years and 33 days after 10 years, plus Bank Holidays (pro-rata’d for part-time employees)
• NEST Pension - auto enrolment in our pension scheme at an employer/employee contribution matching scheme contribution matching scheme - dependant on role up to 6.5%
• Employees who meet the relevant criteria will be entitled to Statutory Maternity Pay and Occupational Maternity Pay
• Cycle to Work scheme - saving of 25-39% on the cost of new bikes and accessories
• Excellent office environment and subsidised canteen
• Edenred savings scheme and Blue light card – offers and discounted gift cards for money off travel, days out, shopping, eating out, DIY etc
• Interest free season ticket loans for train and bus travel
• Employee Assistance Programme
• Oxford Hospitals Charity will provide all the equipment you need to work from home including a laptop, desk and chair.

Pre-employment checks: Please note that any job offer from Oxford Hospitals Charity is subject to the receipt of two satisfactory references and proof of eligibility to work in the UK. Additionally, for all roles, a Disclosure Barring Service (DBS) check will also be required.

Founded in 2007, Help for Heroes is a charity dedicated to supporting veterans and their families as they transition from military to civilian life. Our mission is to enable the Armed Forces Community to live well after service not matter when or where they served, offering tailored life changing support for their physical, psychological, financial and welfare needs. We strive for veterans and their families to manage the impacts of their condition, injury or illness, and to feel valued, understood and recognised.

We are proud to make a difference. We’re bold in our actions and are driven by an innovative spirit with a focus on positive impact and shaping futures for those we support. Together, we foster an inclusive environment where everyone belongs and thrives, and we have the highest standards of respect, compassion and integrity in all we do to build trust and relationships across the charity. Levels of collaboration are high as we take ownership in delivering our strategy.

We have an incredible opportunity for the role of In Memory Officer to join our team. Could this be the role for you?

About You

Do you have a passion for in memory giving? Do you love stewarding supporters and providing them with the best experience? Do you have experience of implementing a range of in memory campaigns, products and activities? If so, this may be the job for you.

About the Role

Reporting to the Legacy & In Memory Campaign Manager, this role is responsible for supporting the delivery of the in memory giving programme and be the first point of contact for all in memory supporters. You’ll be developing and delivering engaging fundraising campaigns across different channels as part of our strategy to inspire people to give in memory of a loved one and to increase the income we’re able to raise so that we can reach and help more veterans. Developing relationships with supporters will be one of your strengths and you’re passionate about providing the best supporter experience for supporters across the charity. There’s lots of scope and potential for you to make a real difference and achieve considerable success in this role.

About the Team

The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Legacy & In Memory, Supporter Care and Individual Giving. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!

Role description, January 2025 

Reports to: Senior Community and Challenge Events Manager

Direct reports: None 

Location: 27 Swinton Street, King’s Cross, London, WC1X 9NW. Minimum of one day a week in the office.  

Status, hours: Permanent, full-time

Salary: Grade D, salary in the range of £31,437 - £34,659 (includes 11% London Weighting), increases by 2.6% post April 2025, plus benefits.  

Role Summary

The Community Fundraising Officer will work closely with the Senior Community and Challenge Events Manager and wider Fundraising team to deliver significant elements of the charity’s fundraising strategy, particularly our community fundraising products. The post holder will be responsible for driving forward our community fundraising campaigns – including the Dry January® challenge community fundraising campaign, which has substantial reach and yet untapped potential.

Key Tasks and Responsibilities

Fundraising and managing relationships  

• Build strong relationships - to support delivery of our strategic targets with energy and enthusiasm that will inspire supporters to go the extra mile with their fundraising efforts for Alcohol Change UK.

• Keep up to date in sector trends, especially in Community Fundraising, and feedback to the broader fundraising team.  

• Contribute to the charity’s Fundraising Strategy, in relation to community fundraising.  

• Work with 3rd party agencies as part of the Dry January® challenge community fundraising campaign. 

• Build on the foundations of our new ‘Make it Orange’ and ‘Rise and Raise’ community fundraising campaigns, to grow them into successful fundraising initiatives.

• Work with the Communications team to keep the community fundraising pages of the website up to date, and to create and promote digital fundraising resources.  

• Work with the Communications team to create social media content and engaging adverts and campaigns.  

• Develop and deliver recruitment campaigns across multiple channels.  

• Create materials to support our community fundraisers.  

• Engage and inspire staff and volunteers to share and support our community fundraising initiatives.  

• Maintain effective communications and good relations with donors and volunteers, keeping them updated on our work and achievements.  

• Update our fundraising database, ThankQ, ensuring accurate and useful recording.   

• Ensure all community fundraising activity is fully compliant with legal, regulatory, and organisational standards.   

Cross-organisational Role   

• Work closely with colleagues across the charity to support their work and to act as ‘one team’.   

• Work closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the community fundraising campaigns to maximise their potential.  

• Contribute actively and positively to charity-wide strategies.   

• Work with the fundraising and engagement team and wider organisation when launching community fundraising campaigns.

Other Duties    

• Continually develop your knowledge of alcohol harm and solutions to it.  

• Always act as a positive ambassador for Alcohol Change UK.  

• Know, embrace and actively uphold the values of Alcohol Change UK.  

• Undertake other tasks as required by the Senior Community and Challenge Events Manger, Head of Fundraising or Executive Director of Fundraising and Engagement. 

• Work flexible hours as necessary to meet the needs of the charity. Time off in lieu will be earnt for work outside of normal working hours.  

This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Legacy Officer. MSF UK has gone from strength to strength in the last few years and we aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.

You will assist alongside the Donor Development and Legacies Lead (DDLL) to help deliver MFS’s Legacy fundraising strategy - to both increase income and recruit new supporters to MSF.

Collaborating closely with internal stakeholders and external partners to ensure effective and organised Legacy Administration for the organisation.

You will engage with donors who are interested in Leaving Gifts in their wills, as well as those who have already committed to doing so.

This role is a fundamental part of our Legacy Stewardship and Retention programme.

DEPARTMENT: Fundraising

HOURS: Full Time. 37.5 hours per week (Monday – Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: £34,512.98 per annum

Internal grade:13.1

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.

The Legacy and In Memory Officer, alongside their fellow Officer team member, is responsible for delivering excellent donor care and stewardship of Legacy and In Memory supporters, as well as inspiring others to consider supporting the Macular Society in a way that suits them.

Your team is ambitious, curious and actively seeking ways to continue growing income from legacies and in memory donations, using a range of channels. Our team members enjoy working collaboratively, within a positive culture of high support and challenge.

You will contribute towards this by supporting the development of Legacy and In Memory campaigns, materials and stewardship, whilst ensuring that all donations and correspondence are recorded accurately, enquiries are fulfilled and donors thanked promptly.

We have a great working culture at Macular Society, and offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

We offer a flexible approach to working in this role, including the potential opportunity to work compressed hours over fewer days, or spreading out the hours out across the working week.

It is important that you can work from our Andover office for all, or some, of your hours, in order to process and fulfil postal correspondence and donations.

Patrons and Legacies Manager

Ref: LL/25/01

Part-Time - 28 hours per week (0.8 FTE), worked between Monday and Friday

£38,929.50 - £45,417.75 FTE per annum, plus benefits

St James’s Square, London SW1 (with flexibility in line with hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Patrons and Legacies Manager to join our dedicated Development team.

In this pivotal role, you will:

· Oversee and manage the Library’s regular giving patrons programme - develop and implement strategies to maximise patrons’ income, retain and increase the number of patrons

· Oversee and manage the Library’s legacy giving programme, develop and implement strategies to promote legacy giving, steward legacy pledgers and grow the number of legacy pledgers

· Support with the management of international giving programmes including leading on the US patrons programme

About you

You will have:

· Demonstrable experience of fundraising from individual donors

· Demonstrable experience of donor or patron management and administration, legacy management and an understanding of legacy giving, preferably within a cultural organisation

· Ability to work with absolute discretion, confidentiality, tact and diplomacy

· Excellent communications skills, with meticulous concern for detail and accuracy, able to convey information orally or written in a clear, concise, and friendly manner, and present effectively to groups of people

· Ability to work independently or supportively as part of a team, facilitating and co-ordinating work of others to achieve common goals.

· Be competent in the use of specialist fundraising/membership software and familiar with the Library’s CRM, MS Dynamics, learning new systems quickly

Personal attributes include:

· Self-motivation and confidence, presenting a positive and professional image at all times

· Flexible and adaptable to change, with the ability to play a proactive role in a small office

· Pleasant, approachable and helpful, even under pressure

Why join us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you have the expertise to deliver a great patrons and legacies management experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!

To apply

Please visit our website via the link and complete an application form including the Library's equal opportunities monitoring form.

CLOSING DATE: Sunday 2 March 2025 @ midnight

INTERVIEWS: week commencing 10 March 2025

Please note:

We can only consider candidates with the current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Legacy Marketing Manager. MSF UK has gone from strength to strength in the last few years and we aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.

The Legacy Marketing Manager will lead the marketing strategy and implementation for MSF’s new legacy donors, and to retain those who have already pledged.

To work alongside the Donor Development and Legacies Lead (DDLL) to deliver MSF’s Legacy, Marketing Programme, to acquire new Legacy donors to the organisation, and retain those who have already pledged.

Deliver the development and delivery of marketing activity across multiple traditional and digital channels (including digital, radio, DM, Events) from inception to evaluation, as well as testing new channels.

Work closely with internal stakeholder and external partners to develop campaigns.

DEPARTMENT: Fundraising

HOURS: Full Time, 37.5 hours per week (Monday – Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: Salary: £51,577.05 per annum

Internal salary grade: 16.1

A key partner in the once-in-a-century to create a new home for eye care, research and education, this organisation are an astounding group of professionals who believe that people's sight matters. They raise lots of money, fund critical research, and deliver innovative programmes of fundraising work. The team will appoint a new Legacy Development Officer on a part time basis at 0.5 FTE, and Prospectus is proud to lead this recruitment.

The Legacy Development Officer will create, develop and deliver against detailed strategies and marketing plans for legacy acquisition campaigns, segmenting the charity's database accordingly. You will support the development, implementation and management of supporter journeys for all legacy supporters in a personalised, relationship focused way. The Officer will also support the charity' free will programme and reporting to the excellent Legacy Manager, will support the delivery of the legacy programme's stewardship and engagement events.

The selected candidate will have experience of direct marketing techniques and of working in a charity or marketing/membership organisation. You will have a thorough understanding of direct marketing processes and techniques and will have experience of working to deadlines and prioritising work.  

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.   

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.  

Development Officer (Legacies)

Leading heritage conservation charity are looking for a Development Officer (Legacies) to join the fundraising team in this hybrid working role. Exciting opportunity to help grow an established legacy programme.

Position: Development Officer (Legacies)

Location: Shottesbrooke, near Maidenhead/Hybrid working (3 days per week in the office) 

Salary: Circa £30,000 per annum

Hours: Full Time (35 hours per week) flexible working hours considered

Contract: Permanent

Closing Date: Thursday 13th February

The Role

This is a new role created to support and build upon a successful legacies programme, and to develop the potential of in-memory giving. You will be supporting the Development Manager (Legacies) to deliver the legacy marketing programmes, supporter stewardship, and legacy administration. 

The varied scope includes delivering projects and communications to promote gifts in wills and in-memory giving, managing the stewardship of your own portfolio of legacy supporters, and assisting with legacy administration when gifts are received. Whilst reporting to the Development Manager you will also work closely with eight other colleagues in the Development team, and others throughout the organisation. Occasional travel will be also required for site visits, meetings and events to engage supporters face to face with our work throughout the UK.

You will work with and support the Development Manager (Legacies) to: 

• Deliver an effective strategy for gifts in wills and in memory. 

• Meet an agreed annual pledger recruitment target and other mutually agreed KPIs. 

• Acknowledge and celebrate gifts in wills to raise awareness throughout the organisation, with its followers, supporters, visitors, staff and volunteers. 

• Gather content from colleagues to produce high quality and inspirational updates for legacy supporters and their families. 

• Respond to potential enquiries about all types of legacy gifts and gather details about each. 

• Plan and run legacy seminars given by a volunteer solicitor, and an annual in-person event for identified legacy supporters. 

• Support and champion the promotion of legacy giving through the organisation. 

About You

We are seeking a Development Officer (Legacies) to support the development and delivery of the legacies programme for the charity. 

You will have:

• Excellent customer/donor care experience with a proven track record of exceptional listening skills.

• Examples of writing marketing or fundraising reports and proposals, updates etc.

• Ability to communicate with different audiences, both verbally and via written communications.

• Methodical and organised approach to tasks with meticulous attention to detail. Ability to plan and prioritise.

• Experience of working to agreed targets, managing multiple tasks and meeting deadlines.

• Self-motivated with the ability to progress several tasks simultaneously and maintain time scales, including when working under pressure.

• Experience of fundraising CRM databases.

• Previous Marketing or Direct Marketing experience. (desirable)

• Evidence of CPD in fundraising, and/or Chartered Institute of Fundraising courses & qualifications. (desirable)

• Previous fundraising experience or experience of gifts in wills or gifts in memory.  (desirable)

About The Organisation

This charity is one of Britain’s leading heritage conservation charities. With the help of our supporters, we save historic buildings in danger of being lost forever, restore such 'Landmarks' using skilled craftspeople and their apprentices, and make them available for all to enjoy for holidays. This income supports their ongoing care, whilst free open days and engagement with communities ensure that even more people can learn about and experience these extraordinary places. We have an ambitious pipeline of future heritage rescue projects throughout the UK which will depend on supporters giving donations in their lifetime, and the income we receive from legacies, which is playing an increasing role.

What They Offer

• Work-Life Balance: Hybrid and flexible working options available

• Generous Benefits: Following probation, enhanced sick and holiday pay and pension and life assurance and opportunities to take part in our property review scheme

• Other Benefits: Employee Assistance Program, training and development, relaxed dress code

You may also have experience in areas such as Legacy, Community, Development, Legacy Fundraiser, Community Fundraiser, Legacy Fundraising Officer, Community Fundraising Officer, Events, Events Fundraising, Events Fundraiser, Marketing Officer, Marketing Executive, Marketing Assistant, Direct Marketing Officer, Direct Marketing Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This exciting new role at Goldsmiths will lead on strategic alumni engagement projects and the development and delivery of highly personalised mid-value and legacy programmes.

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths’ values of civic engagement, social inclusion and educational excellence.

The Alumni Relations and Regular Giving programme aims to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through strategic projects and initiatives, donations or volunteering. Through our multi-channel giving campaigns, we seek individual gifts, mid-value gifts and legacy gifts.

About the Role

Goldsmiths has an alumni community of 93,500 former students and staff in 160 countries around the world, who offer a unique set of skills and experience. This new role at Goldsmiths has been created to help us expand our Alumni Engagement, Mid-Value and Legacies programmes, which seek the engagement and support of our alumni community.

This role will work closely with the Head of Alumni Relations and Regular Giving to lead on strategic alumni engagement projects and to develop and deliver highly personalised mid-value and legacy programmes.

Alumni engagement and alumni strategic projects (approximately 50% of the role)

This role will lead on the development of strategic initiatives to bring alumni together with Goldsmiths to form relationships, projects and initiatives that support education at Goldsmiths. Projects will be wide-ranging in nature, for example the development of cross-organisational projects such as alumni/student mentoring, or setting up alumni panels, committees or boards to support Goldsmiths.

Mid-value and legacy fundraising (approximately 50% of the role)

This role will lead on engagement initiatives to develop and steward our mid-value and legacy donors who are acquired from our alumni engagement, individual giving and legacy marketing programmes. The legacy programme will deliver highly personalised engagement for legacy prospects and pledgers via events, a legacy society and other initiatives.

About the Candidate

We are seeking a strategic thinker and natural relationship builder. You will have the skills and experience to develop strategic projects that create partnerships between alumni and the College, for the benefit of Goldsmiths and our students. You will have an entrepreneurial approach to identifying new opportunities and developing ideas. You will be experienced in the development and delivery of mid-value and/or legacy programmes, including events, and building personal relationships with alumni and alumni donors, or equivalent. You will be skilled in writing engaging fundraising copy for communications and reports. We welcome applicants with a background in the Higher Education or Not for Profit sector.

Benefits

We have generous benefits - an agile working environment, 28 days' annual leave plus 6 paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of well-being initiatives such as staff choir, running club and creative writing classes. Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.

About the team

We have big goals over the next few years.We're going to be fighting for mental health in a way we never have before.Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

About the role

The Individual Giving & Legacies Fundraising team designs and delivers memorable fundraising experiences that raises millions of pounds and turns one-time donors in to lifetime supporters. This role will contribute to this purpose by supporting the delivery of fundraising activity and creating a great supporter experience for our donors, ensuring our supporters are at the heart of everything we do. Reporting to the Senior Fundraising Officer (Legacy), you will support the Senior Fundraising Officer in generating and delivering inspiring and motivating marketing and stewardship communications - as well as leading on delegated campaigns and projects, to build engagement with supporters and drive long term support to Mind.You will play a pivotal role in the Individual Giving, Legacies & In Memory Fundraising team reaching and exceeding their target of circa £9 million net income by 2025.

About you

-You have strong verbal communications skills and the ability to engage with and steward our supporters across a range of channels

-You are able to form strong working relationships with both internal and external stakeholders

-You have experience in project management and/or marketing, including monitoring and reporting on activity

-You can use reporting and insights to understand our audience motivations and needs, and use this to optimise activity

-You are adaptable, flexible and collaborative

Key Accountabilities
-You will deliver multiple direct marketing campaigns from beginning to end, from writing briefs, working with media agencies/creative agencies/freelancers, internal data teams, print and production, fulfilment agencies to collating results and recommending learnings.

-You will deliver all activities within budget expenditure, continuously improving activity to ensure income targets are met.

-You will build excellent relationships with internal teams and third-party suppliers to effectively deliver activities and achieve targets

Mind is open to experience outside of the charity sector, transferable skills and learning in post.

About applying

For more information about the role and its core responsibilities, download the full job description below. If this sounds like the role for you, click "Apply Now". Please apply with a CV and covering letter / personal statement which refers to the Person Specification found within the job advert

Mind are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. We are also open to flexible working arrangements so please don't be afraid to speak to us about this at the interview stage, so we can explore what's possible.

1st interviews will take place week beginning February 24th online via Microsoft Teams

2nd interviews are to be confirmed and will take place at our London (Stratford) office

If you would like more information about these roles or to discuss reasonable adjustments please contact - [email protected]

Equality statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Job Purpose

Provide administrative, events and communications support to assist in the delivery of legacy and trust fundraising including the management of legacy gifts and the management of relationships with donors’ families, executors and legacy pledgers.

Main Duties and Responsibilities

1. Secure and schedule appointments with legacy pledgers, prospective pledgers, Trustees and Trust Administrators for all members of the Legacies and Trust teams. Draft meeting plans where necessary, book and arrange travel, and prepare and compile briefing packs with meeting locations, directions etc. Use own judgment to resolve any problems because of last-minute changes to appointments and travel arrangements. This will involve dealing with influential people external to the University including prospective and existing donors.

2. Use Raiser’s Edge to maintain accurate records and manage data relating to legacy pledgers and donors and their gifts, ensuring that all information is up-to-date and correct. Make judgements on the best way to reflect meetings and relevant information on the database, ensuring a complete record of the relationship with the University is maintained and that privacy regulations are complied with. Use expertise to suggest improvements to procedures.

3. Assist in the process of identifying and managing segments of the alumni/donor database from which potential legacy pledgers could be drawn. Interrogate databases and spreadsheets to support stewardship, events and fundraising and run legacy activity reports in liaison with Planning & Development Operations staff to monitor progress.

4. Maintain an action timeline to ensure all legacy administration and stewardship activity is completed efficiently and ensure legacy fundraisers maintain efficient contact and follow up, “managing up” where required to ensure actions are completed.

5. Work with gift management staff to ensure legacy gifts are correctly allocated to the appropriate fund.

6. Co-ordinate arrangements for events for the 1451 Society of legacy pledgers, including drafting invitations, liaising with guests and venues, compiling materials such as information packs, presentations, signage and badges. Ensure the correct people receive the correct invitation and that an accurate picture of invitations and attendees is maintained and recorded on Raiser’s Edge database.

7. Support the delivery of selected follow up actions for legacy pledgers or prospective pledgers, for example co-ordinating campus visits involving academic departments and the University’s Senior Management Team, liaising across the University and with donors to compile schedules.

8. Support the communication strategy for legacy fundraising and stewardship by writing and editing communication materials, sourcing quotes and content and liaising with bequest pledgers and executors. With guidance, draft, upload and ensure the maintenance of content for the University’s web pages on legacy giving in liaison with Development & Alumni and Marketing colleagues. (CMS T4, training will be given).

9. Act as liaison with the Regular Giving Team and Digital team  to provide legacy information to support mass mailings,  telephone fundraising and legacy communications on social media.

10. Act as first point of contact for enquiries related to legacies and, when appropriate, act in the place of the Legacy Gift Manager / Philanthropy Officer - Legacies when they are absent or unavailable by responding to queries in a timely and efficient manner to maintain the smooth running of the operations.

11. Provide the Strategic Philanthropy Manager (Legacies and Trusts), Trusts and Foundations Manager and Philanthropy Officer-Trusts  with administrative support as and when required to maximise income from Trusts and Foundations. This may include producing gift acknowledgements, proof reading of applications, formatting of applications, coordinating information and assisting in the submission of applications to Trusts and Foundations as and when appropriate  .

12. Keep general administrative procedures up to date, including drafting correspondence, opening mail, photocopying and filing as well as arranging catering and supporting visits with donors.

13. Act as a purchasing officer as required.

14. Participate fully as a member of the Development & Alumni and External Relations teams, ensuring strong links and good working relationships.

15. Be prepared to undertake projects appropriate to the grade of the role but that might fall outside its direct remit of as the line manager, Director and/or Vice Principal External Relations may advise. This will include providing administrative support  in other areas of the Development and Alumni team and External Relations directorate from time to time.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:

A1 Ability to demonstrate the competencies required to undertake the duties associated with this post (as below) having acquired the necessary knowledge and skills in a similar role. OR

Scottish Credit and Qualification Level 5 or 6 (National 5 or 6, Scottish Vocational Qualification Level 2 or 3) or equivalent and experience of personal development in a similar role.

A2 Detailed knowledge across the Microsoft Office Suite (principally Word, PowerPoint, Outlook, Excel)

A3 Understanding of the objectives of a Development & Alumni operation and how this role can support them.

A4 Understanding of legacy fundraising

A5 Understanding of the role of relationship management databases and how they support donor and alumni relationship development and fundraising.

A6 Good knowledge of updating and interrogating data.

A7 Understanding of data protection regulatory requirements and how they affect fundraising and alumni engagement.

Desirable:

B1 Knowledge of fundraising in the higher education sector

Skills

Essential:

C1 Excellent written and verbal communication skills including the ability to present information clearly and concisely and to persuade others

C2 Resilient in the face of challenge, using initiative and judgement to resolve problems independently.

C3 Excellent time management abilities with demonstrable planning, organising and prioritising skills and the ability to schedule work weeks ahead and respond to changing pressures and requirements.

C4 Exceptional attention to detail

C5 Confident self-starter with ability work to tight deadlines with minimum supervision whilst also working effectively as part of a team and building effective working relationships

C6 Tact and sensitivity to deal with confidential information and bereaved family members.

C7 Strong commitment to customer service.

C8 IT skills with the ability to update and manipulate data.

Desirable:

D1 Ability to create and maintain webpages

Experience

Essential:

E1 Experience in an administrative role in a customer-facing environment

E2 Experience of interrogating a complex relationship management database such as the Raiser’s Edge to deliver events and communications and manage supporter/customer relationships.

E3 Experience of event management and administration

E4 Experience of working in an office team environment

Desirable:

F1 Experience of fundraising or alumni relations

F2 Experience of outbound telephone fundraising or sales

F3 Experience of writing or editing communications

F4 Experience of the Agresso purchasing system

F5 Experience of HTML and Google Analytics

F6 Experience of Raiser’s Edge

This is a pivotal appointment for us. 

You will be our first colleague dedicated exclusively to fundraising. It is an exciting opportunity to build the function from the ground up – setting the strategy, making the contacts, and delivering the income.

We have built and developed a supporter database of 5k contacts and have improved our donation systems. We need your skills and expertise to take this further, including by expanding our supporter base, particularly major donors. Where your focus will be on securing individual donations of five-figures or higher, while also growing the potential among these supporters for subsequent legacy gifts.

You will be directly responsible for increasing our voluntary income from £80k (excluding legacies) to £250k over a period of five years, (and we have substantial ambition to move upwards from there), whilst also growing our legacy giving and encouraging corporate partnerships. We continue to develop our CRM and to systemise our relationship management, to support a scalable major gifts programme.

We are excited to have you join us.

Job Description: Fundraising Officer

Position:Fundraising Officer

Salary: £23,480 per annum

Hours: Full time, compressed hours considered

Location: Home based (UK, with minimum monthly travel)

Contract:Permanent contract with a 3-month probationary period

Reporting to: Head of Fundraising

Start Date: 1st April 2024

Application Deadline: Application deadline is Friday 14th February 2025

Interviews will be held via video conference the week of the 17th February 2025

About Kids Club Kampala

Kids Club Kampala is a UK charity with a Christian ethos that works to transform the lives of children in the slums of Kampala in Uganda. We help children and families in Uganda to survive and to thrive by providing for both their immediate needs and strengthening their futures through community outreach, protecting, educating, and skilling. We work in partnership with our team in Uganda who passionately lead and implement our projects which are a life line to some of the most vulnerable children in the world. 

About the Role

We are looking for a committed and passionate Fundraising Officer to help support the day-to-day fundraising functions of our growing charity. As part of our friendly, supportive team, you’ll play a crucial role in keeping us organised and driving the charity forward during this exciting stage of our development. The Fundraising Officer will work as part of the UK fundraising team to meet or exceed ambitious fundraising targets, enabling us to expand our impact to more children in Uganda.

Job Description

Individual Giving

• Managing the School Sponsorship Project

• Conducting supporter calls with individual givers

• Producing content for supporter updates and donor journey’s

• Monitoring internal donor trends and analysing individual giving data

Grants & Institutional Fundraising

• Undertaking research and identify eligible grant opportunities

• Identify and research new opportunities for funding partnerships with trusts and foundations and other potential new donors / partners

• Write applications and reports for funding, including supporting the major donor team as required

• Support with writing cases for support and updating question banks

• Stewardship of grant funders including the submission of grant reports

Donor Stewardship

• Support with implementing the Donor Stewardship Process

• Responding to supporter enquiries via email, phone and post

• Investigation and resolvement of queries and feedback to continually improve the supporter experience

• Updating supporter records via our CRM

Fundraising Support

• Support with implementing the Fundraising Plan

• Providing support with fundraising appeals and events

• Opportunities to support with legacies and major donors

Supporting the UK team

• Line management of volunteers and interns

• Providing strategic support to the rest of the UK team as required

• Managing the impact story database

• Supporting with the quarterly impact report & statistics

Person Specification

We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.

Essential Skills and Experience

• Strong commitment to our mission and values.

• Experience working or volunteering within fundraising.

• Excellent organisational and time management skills.

• High attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office / Google Workspace.

• Ability to work both independently and as part of a team.

• Adaptability and the ability to prioritise tasks in a fast-paced environment.

Desirable Skills (but not essential – we’re happy to support your development!)

• Experience with using a CRM.

• Experience with individual giving or grant fundraising.

• Experience working or volunteering in the charity sector.

• An interest in international development.

What We Offer

• Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.

• Flexible Working: Fully remote working with flexible hours.

• Pension: 5% employer pension contributions.

• Professional Development: Individual training and development plan, with ongoing investment in your growth.

• Project Visit: Option to visit Uganda after your first year of employment.

• Team Wellbeing: Monthly team meet-ups, an annual wellbeing day, and a Christmas get-together.

• Training Days: Annual training days and a dedicated training budget.

 

How to apply

To apply, please submit your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification on Charity Job before the closing date of Friday 14th February 2025. Interviews will be held via video conference the week of the 17th February 2025.

If you have any questions or need further information about the role, please feel free to reach out

Our Commitment to Diversity and Inclusion

At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.