Legacy Officer Jobs

We are excited to announce the opportunity for a Director of Development to join our dynamic Senior Management Team at the Lyric. In this role, you will spearhead the growth of our philanthropic and supporter income in line with our ambitious Strategic Vision. You will lead a small, passionate team to craft and execute innovative fundraising ideas and campaigns.

Your mission will be to achieve a fundraising target of around £750,000 annually by engaging with individuals, trusts, foundations, and corporations to secure this crucial income.

The Lyric embodies a culture of warmth and inclusivity, and we welcome you to become a part of our community. We actively encourage individuals from all backgrounds to apply for this position. Our goal is to establish a workforce that mirrors the diversity of our society, bringing together individuals with a myriad of skills and experiences to influence our work. We are especially eager to hear from candidates from the global majority and those with disabilities.  The Lyric Hammersmith is proud to be a Disability Confident Committed Employer and is proud to provide support to parents and carers working in the theatre.

We are seeking an experienced fundraiser to equip our organisation with the financial resources needed to meet our objectives. The post-holder will lead on growing our charitable income across all funding streams, maximising supporter engagement and fulfilling operational duties, such as overseeing a fit-for-purpose database.

This is a new role with a significant input into our plans and strategies for the future. The successful candidate will report to the CEO and oversee most fundraising income generation.

The Fundraiser will build positive relationships to secure significant income, develop links specifically with churches and individuals and bring in regular/targeted income through recurring donations, fundraising campaigns and events. The ideal candidate will have experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating campaigns). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.

Main Responsibilities:

• Work with Senior Leadership Team to develop, deliver, and monitor a fundraising strategy for Pecan.
• Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan’s supporters.
• Assist with setting up a CRM database with responsibility and maintaining appropriate data capture for the purpose of effective stewardship, fundraising and communications.
• Work with Senior Leadership to develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
• Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark, with support from the CEO.

Key Requirements (specific skills, qualifications required):

• Experience of all fundraising methods
• Excellent strategic planning skills and able to balance competing priorities
• Experience working on either eTapestry, Raiser’s Edge, Salesforce or Donorfy CRM systems
• Research skills, including identifying, analysing, and monitoring potential funders

Desirable knowledge/expertise

• Degree level qualification / Marketing, Finance or CRM qualification
• Working knowledge of local church culture
• Target-driven
• Experience of working with disadvantaged groups
• Understanding of or lived experience of issued faced by Pecan service users

Please read the Recruitment Pack containing the Job Description for more information. Please see the instructions below on how to apply. 

Closing Date: Wednesday 21st August 2024, 23:59pm

Interview Date: Details TBC

Start Date: ASAP

We have a fantastic opportunity to join The Queen’s Reading Room - an independent charity seeking to promote the joy of literature and the benefits of reading, and to support people in beginning a lifelong reading journey. Formalised as a charity in 2023, we’re a young charity; now is an exciting time to help shape our future direction. 

Here at The Queen’s Reading Room we are seeking a talented and experienced Operations Director to report directly to our CEO. As Operations Director, you will have strategic oversight of The Queen’s Reading Room’s core operations, act as the charity’s second-in-command and lead our team to be efficient, productive, and effective. The ideal candidate has proven experience of managing a team in a finance, events, operations or development role, and is comfortable in translating strategy into actionable strength for our charity’s growth.

Responsibilities:

• Analyse internal operations and identify growth opportunities for the charity, such as partnerships and venues for events

• Oversee financial planning and evaluations, including budgeting and leading the charity’s annual accounts and audit for the Charity Commission 

• Oversee daily operations of the charity, including Finance, Fundraising, Marketing and Content Production, leading our team to encourage maximum performance

• Helping our Events strategy to strong profitability 

• Keeping an eye on all governance issues, such as policies to implement and update

• Preparing board reports 

• Assist the CEO in fundraising ventures and manage relationships with donors

These cover the central duties of the role, but as we’re a small team the person in this role can also expect to work across many aspects of the charity, including: the creative vision for the charity; helping to design and manage events; helping to devise and manage neuroscience research projects; helping to devise and manage our grassroots strategy to increase the number of people reading in the UK and internationally; helping to devise the creation around national reading campaigns and helping to devise strategy around our content across our social media, website and podcast. 

The goal of the Operations Director position is to secure the functionality of the charity, to drive extensive and long-lasting growth, and to manage our small, dedicated team in their operations. The person joining now will have a direct influence on the long-term direction and legacy of the charity and it’s key that they find that prospect exciting and energising. 

The key qualities of our ideal candidate:
 

• Excellent at problem solving, with a positive, can-do attitude 

• Practical, logical thinking, with an ability to analyse the benefits of different strategies and to create strategy from scratch 

• Brilliant people skills and a team-oriented approach, including an ability to pay attention to the needs of the team and a willingness to muck in 

• Confidence and willingness to take the lead on projects, such as our first audit and annual report

• Resilience and focus, undaunted by the challenges that charities face, including on budget and fundraising 

• Confidentiality and discretion

• Energy! 

We’re not expecting a candidate to have all the skills needed at the start of their role, but it is essential that they have the desire and enthusiasm to learn new skills and to learn from the CEO about the running of the charity.

The role is home-based, with regular video meetings and occasional meetings in London (infrequently around the UK). 

The salary is available upon request.

If you think you could be a great fit in our small but expanding charity, please submit your CV and a cover letter of no more than 500 words by midnight on the 1st August. In your covering letter you should include: 

• How your experience aligns with the responsibilities of the role

• What you see as the challenges and opportunities of this role

• Why you would be interested in driving The Queen’s Reading Room’s growth 

Interviews are anticipated for mid-August. As a small team we regret that we may not be able to give feedback on every application. Good luck!

Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. 

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

We are seeking an experienced IT Support Engineer with specialized knowledge in Office 365 and Microsoft Azure to join our team. As the IT Support Engineer - Office 365 and MS Azure Specialist, you will be responsible for managing and optimizing our Office 365 and Azure environments, providing technical support to end-users, and ensuring the smooth operation of our IT systems. You will play a critical role in maintaining the security, reliability, and performance of our Office 365 and Azure services while delivering exceptional support to our internal users. If you are a proactive problem-solver with a passion for technology and a commitment to excellence, we invite you to apply for this exciting opportunity to contribute to our IT operations and help drive our organization's success.

Safeguarding:

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.

Assistant Head of Public Fundraising

There’s a brand-new role in the YMCA’s rapidly growing fundraising team and we couldn’t be more excited to share it with you!

We’re looking for an expert in public fundraising, with the leadership background and presence to comfortably deputise for the Head of Fundraising.  You are solutions-focussed, are a strategic thinker and you naturally build strong working relationships with partners and supporters alike.

This is an opportunity to oversee the newly created Public Fundraising team. That team comprises Individual Giving, Legacies and Major donors, leading a team of ten fundraisers, directly managing four fundraising leads: Acquisition, Retention, Legacies and Major Donor. Our Individual Giving programme is already hugely successful, and you will work with the team to develop and deliver strategies to grow legacy income and establish a new Major Donor programme.

You’ll join supportive, highly ambitious colleagues and oversee the delivery of existing and new fundraising activities. You’ll regularly experience first-hand the difference your work makes to the lives of young people.

YMCA England & Wales exists to support, represent and develop more than eighty local YMCAs; our federated structure helps us deliver tailored local services according to needs. This structure means we can also provide a national voice through campaigns and our lobbying of the government and key decision makers. YMCA is the largest provider of supported accommodation in the country.

Fundraising at YMCA England & Wales has three pillars:

• Fundraising for distribution through initiatives such as our RoomSponsor programme
• Fundraise to support YMCAs and fund our policy, campaign and research work, that changes the lives of young people
• Help YMCAs fundraise themselves by providing assets, propositions and advice for local YMCA fundraisers   

If we have caught your attention, and you want to find out more about the opportunity, then we can’t wait to hear from you!  Please don’t rule yourself out if you’re not 100% sure you have all the experience, this could be a career defining move!

Please submit your CV and one page cover letter.

Our recruitment process is anonymised, and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates.  Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

ACT is an established charity paying grants to actors to bring stability and opportunity to their children.

None of ACT’s main fund is endowed so the Trustees must ensure new income to maintain reasonable reserves. In recent years ACT has received fewer legacies and donations from individuals, but we have been able to draw down from capital to supplement income. However, with the current low growth in investments, ACT must now diversity our income streams to support existing services.

Fundraising brief

We believe grant-making Trusts and Foundations are a significant source of potential income. The Trustees are seeking an experienced freelance trust fundraiser to raise an initial minimum target of £70,000 to support our ongoing children’s activity grants and projects.

· Fee: £350 - £450 per day (dependent on experience)

· Timescale for work: Sept 2024 - 31st March 2025

· 50 - 60 days work

The freelance fundraiser will identify parcels of work and potential funders. You will write bids and lead on the process, acting on the charity’s behalf as the main point of contact. You will report to Jane Foy, an ACT Trustee who is herself a professional fundraiser. Data will be provided by ACT’s head of family support and executive director.

ACT’s supports a niche group of beneficiaries. Our work is not project-based but may be parcelled into clusters of specific impact. This role is therefore likely to appeal to a fundraiser with experience in making a compelling case for a charity that is harder to fund.

Who we are looking for

A self-motivated and an effective freelance fundraiser with a strong track record of securing grant funding for a national organisation. Well-developed relationships with grant makers and knowledge of specialist funds. Excellent research and writing skills with ability to develop outcomes in line with funder’s expectations.

Deliverables

Delivering a case for support, for different areas of ACT’s work (see below).

A range of applications made on behalf of ACT between September 2024 and March 2025 to generate minimum £70,000.

Daily agreed rate will be inclusive of all expenses. There is option for a desk space at our office in Bloomsbury or flexible work from home.

To apply

We welcome informal discussion and CVs initially. Jane Foy has the board’s authority to commission a freelancer immediately.

About ACT

ACT was founded in 1896 as the Actors’ Orphanage Fund.

Presidents have included:  Sir Henry Irving, Sir Laurence Olivier, Sir Noel Coward & Lord Attenborough.

In the year to 31 March 2024:

ACT funded 377 children, from 244 actors’ families.

Grants totalled just under £400,000 including (rounded figures):

£150,000 for clubs and activities

£110,000 for childcare

£50,000 for laptops, school trips, uniforms, lunches, transport

£30,000 specifically funding SEND additional needs support

£25,000 to enable PIPA to give parents access to theatre work

£10,000 towards new babies’ costs and kit

£10,000 for sixth-formers

£6,000 start-up grants for university students

£5,000 for children’s clothes, bedding and furniture

Families were in England, Wales, Scotland and Northern Ireland.

The role

This is an exciting time for us and a rare opportunity to join a “new” charity that has the profile, assets, and mission of an established one. This is a chance to implement new ways of working and support an ambitious organisation to grow and progress, working with a new board, a newly embedded senior leadership team and, crucially, lots of new ideas.
Our first substantive Director of Finance will be able to see the bigger picture but be committed to excellence in the fundamentals. They will be ambitious, but that ambition will be underpinned by rigorous attention to detail. They will own and be accountable for their directorate but will possess a strong instinct to collaborate. Most of all, they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.

As a key member of the senior leadership team, reporting to the Chief Executive, the Director of Finance will:
• Proactively contribute to the development and delivery of the Charity’s strategy through implementing long-term financial planning to underpin our objectives.
• Role model excellence in their management of the finance team to inspire them to thrive in their roles and deliver high performance standards across the financial functions of the Charity.
• Engage and inspire the wider Charity team to collectively foster a positive culture of financial responsibility and transparency, ensuring that all our activities demonstrate value for money and deliver impact for our donors, supporters, and stakeholders.
• Be committed to the good stewardship of our financial resources and take responsibility for the financial health of the Charity. Working with the Director of Operations & Resources, you will champion the responsible use of our financial and non-financial resources to deliver the biggest impact we can have for our beneficiaries.
• Act as company secretary, ensuring compliance with all regulatory requirements, including from the Charity Commission, Companies House, HMRC, and other relevant bodies.

Person Specification - 

Knowledge and experience
We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:
• A recognised financial qualification. Excellent knowledge of charity financial management, procurement and contracting at a senior level is ideal but not essential.
• Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets.
• Advanced understanding of risk management.
• Experience of improving policies and processes in comparable organisations.
• Success in delivering increased cost effectiveness.
• Evidence of building financial impact and performance metrics and reporting.
• Understanding of the requirements of legislation, Charity Commission and professional body guidance on being a well-run and financially accountable Charity – or an ability to familiarise themselves with charitable law.
• Considerable experience of management and development of staff.

Skills, abilities, and behaviours
• A strategic thinker with the ability to see the bigger picture and make decisions in line with the Charity’s needs as part of a team.
• Strong change management skills with experience of managing teams through change.
• Ability to work with ambiguity, lead through uncertainty and motivate people through change.
• Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience.
• Strong organisational development skills, able to identify and act on opportunities to drive performance in business.
• Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management.
• Collaborative working style with excellent written and verbal communication skills.
• Resilient with a flexible, creative and solutions-focused approach to problem-solving.

Please see recruitment pack for full list of responsibilities

Merton College looks for an outstanding candidate to be Deputy Development Director following the promotion of Milos Martinov to lead the Development team at St Cross. The successful candidate will join a vibrant team of seven others in the Development & Alumni Relations Office, a well-established component of this ancient College.

This is a senior position within the team, with the Deputy Development Director acting as a second Major Gifts Officer, supporting the Development Director and Warden of the College in this activity, as well as deputising for the Development Director and supporting the work on fundraising strategy for the College.

This is a role which looks for leadership qualities and favours someone with strong intuitive and innovative skills.

We offer excellent benefits, including membership of the University of Oxford Staff Pension Scheme, private medical cover, 30 days’ holiday per year (excluding bank holidays) and free car parking. Meals in College are provided free of charge when on duty.

The duties and skills required are described in more detail in the further particulars on our website, which also contains information about how to apply.

Closing date: Noon on Wednesday 7 August 2024.

Merton College is an Equal Opportunities Employer.

Do you want to take the next step in your career at The Queen’s Nursing Institute, a highly successful national community nursing charity?The Queen's Nursing Institute is looking for a Senior Events and Programme Co-ordinator to join our supportive and friendly team. 

Responsibilities:

• The post holder has key responsibility for supporting our Leadership Programmes working alongside the Events and Membership Manager and the Director of Nursing Programmes (Leadership and Standards) to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.
• The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative.
• Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place.
• While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.
• The role will also pick up other co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.

For the full Job Description and Person Specification, please refer to the Job Pack.

About The QNI:

• The QNI is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. 
• Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.
• The Programme, Network and Event Coordination Team is a key core team led by our Events and Membership Manager, responsible for ensuring that professional programmes, network and event support is provided to the QNI’s core programmes of work and the nurses in the team that lead them.

Benefits:

1. Learning and Development: We are dedicated to the continual professional development of our employees and offer access to training opportunities.
2. We offer 25 days annual leave per year, in addition to all Bank Holidays.
3. We offer up to 10% employer contribution to pension scheme.
4. Interest-free season ticket loans.

#Events  #Events Co-ordinator  #Programme Co-ordinator  #Co-ordination  #Senior Events Co-ordinator  #Senior Programme Co-ordinator  #Senior Events and Programme Co-ordinator

The Head of Health and Wellbeing, will be part of the Senior Management Team and will drive the success of our Health and Wellbeing strand, contributing to the achievement of the department’s strategic objectives. This role will develop and maintain partnerships, oversee the strand's growth, and manage a dedicated team.

Key Responsibilities:

- Manage the Trust’s Health and Wellbeing projects in line with their KPIs and within the proposed delivery plans.
- Write and oversee funding applications.
- Manage contractual expectations and reporting processes.
- Work with key stakeholders to identify areas for development within the city-wide provision.
- Produce high-quality written reports for internal and external purposes.
- Monitor and report on income and expenditure, monthly and quarterly, to the Executive team.
- Deliver, monitor and evaluate departmental expectations, aims and objectives.
- Lead the strategic health and wellbeing goals of PNECET to reduce health inequalities, leveraging the influence of Preston North End Football Club to create a lasting legacy across Preston.

Key Relationships:

- Reporting to the Deputy Chief Executive Officer.
- Line management of Health and Wellbeing programme Leads and Coordinators.
- Collaborate with health and wellbeing partners, PNECET staff, and external stakeholders.
- Engage with external commissioners and organisations to promote Health and Wellbeing programmes.
- Liaise with Preston City Council, Lancashire County Council, National Lottery, The Armed Forces Covenant Trust and other partners.

Key Performance Indicators:

- Success will be measured by the outcomes and impact of the programme against contractual expectations.
- The expansion and impact of Health and Wellbeing provision in Preston.
- Achievement of strategic objectives outlined in the Trust's "North End Together" strategy.
- Positive engagement with stakeholders, and the establishment of sustainable partnerships.

Working Arrangements:

- Full-time position, 37.5 hours.
- Office-based at PNECET with frequent travel within the community for partnership meetings.
- Flexibility required to accommodate evening and occasional weekend events and networking as part of programme delivery and quality assurance checks.

Civitas Recruitment are delighted to be working with a fantastic boutique Islamic charity focused on using its vast skills and experience to help donors build a lasting legacy. The organisation has a team of dedicated team members who research, define and incubate innovative community development projects and opportunities for philanthropists to invest in. An exciting opportunity exists for a Senior Finance Manager to join the team. As Senior Finance Manager, you will be supporting the development of financial forecasts, budgets and long-range plans and providing insights and analysis to support key business decisions. The role will also deputise for the CFO.  This is a permanent role, home based within the UK. P/T 3 days a week. £50,000 per annum pro rata.

Who are we looking for?

Ideally candidates will have broad finance experience in areas such as financial planning and analysis, financial reporting and risk management. You will be able to monitor financial performance against targets and provide variance analysis. You will have the ability to complete the preparation and analysis of financial statements and ensure timely and accurate reporting to internal and external stakeholders. Proven experience of developing and implementing risk mitigation strategies and evaluating investment opportunities and potential acquisitions is also a skill set that would be beneficial to this role. Ideal candidates will be qualified in a relevant finance qualification (ACCA/ACA/CIMA) or QBE. We welcome applications from all backgrounds, communities and industries and those that can share the values and ethos of the charity.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Job Purpose

Your legacy will be a tangible impact on slowing down climate change, helping nature recover and creating social impact by communicating our vision, and the scale of our projects, to a wide range of audiences.

You will join a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of nineteen (with more recruitment in the pipeline for 2024), over 1,000 volunteers and ownership of nearly 600 acres of land that will grow woodlands of over 160,000 trees.

We are looking for an experienced communications professional with exceptional media experience and editorial skills.

ANT has a broad and varied network of audiences; stakeholders, partners, landowner and  fundraising supporters.

You will help take our impact to the next level by inspiring and influencing others to follow us in our ambitious plans for change.

Main responsibilities

• Work with the Head of Engagement, Communications and Fundraising to develop a new Communications strategy for the organisation

  • As part of this work, look at an overall approach that will guide stakeholder engagement plans for individual projects. This will cover local landowners, project partners, governmental bodies, NGO stakeholders

• Building the narrative & telling stories

  • Develop messaging that captures the imagination of our different audiences - around the scale and ambition of our projects, their innovative aspects

  • Translate complex projects & partnerships into simple, compelling ideas

  • Work with woodland project teams & land managers to identify stories from our habitats that will bring the positive impact of our work to life

  • Coordinate with our Impact & Knowledge lead on our latest impact data and case studies. Present key points to audiences in an accessible way and tell a compelling before-and-after story

• Maximise our media coverage

  • Generate local & national media coverage to build awareness of our projects, in response to external developments where appropriate

  • Work with partner organisations to produce mutually beneficial stories, leveraging their networks and resources

  • Work with the fundraising team to promote our fundraising pushes, in particular our project-based crowdfunding campaigns

  • Help prepare statements and presentations for the CEO

• Overall responsibility of our communications channels

  • Build out a proactive calendar of communications based around our events and key points in project timelines

  • Design comms plans around our advocacy and campaigns work

  • Oversight of day to day management of email campaigns and journeys, social, website 

  • Coordinate production of high quality content including video and photography

• Line management of the Communications Officer, supporting them to develop and grow their skills 

• Engagement

  • As part of the overall comms mix, you will coordinate the stakeholder engagement functions of ANT that work with landowners, strategic partners and local government bodies

  • Ensure that the engagement direction as laid out in the Communications strategy is followed more widely across the organisation 

  • In this capacity you will also line manage the Outreach Co-ordinator

• As with all Avon Needs Trees roles, contributing to grant writing and fundraising activities

• Other duties and opportunities as required

Mission Without Borders is an international Christian organization serving the spiritual, educational, emotional, and material needs of those suffering poverty or oppression in Central & Eastern Europe. We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.

The Mission is seeking an International Salesforce Project Manager to join the newly formed Salesforce team and support the expansion and development of Salesforce for its 350 staff across 18 countries.

Summary of the role

The International Salesforce and Systems Project Manager will manage and coordinate the ongoing development of our Salesforce platform and associated integrations.  The role will also include support of other change projects where needed in the organization.

As a Salesforce expert and experienced project manager, the post holder will lead and participate in requirements gathering and discovery sessions, understanding organizational needs, defining and mapping requirements, drive user testing and helping to create user stories. Working Closely with their line manager - International Salesforce Developer and Product Owner (SDPO) - they will make sure the organizational requirements are correctly captured and defined, technical requirements are accurately translated, and any change requests follow a clear process.

They will have significant stakeholder management skills, working with staff of all levels across all our countries, as well as external companies, contractors, and third parties. They will lead meetings, manage stakeholder expectations, listen to users' needs, and accurately represent users.

With an understanding of Agile methodologies, UAT, Sprints, and project backlogs, they will be exceptional communicators and bring a proactive and efficient approach to their work.

Requirements for the role:

To be successful in the role you will need to be:

• Experienced project manager with a track record of successful project delivery using agile and traditional project methodologies
• Qualified Salesforce Administrator with proven experience
• Organized - able to project plan in detail, manage project backlogs, report on progress, manage change control processes, explain technical systems requirements in simple terms for non-experts
• Strong communicator able to engage with stakeholders at all levels (internally and externally) and report on project updates in an appropriate and timely manner
• Have experience in training preparation and delivery.

Benefits

• Enrolment into Mission pension fund
• 30 days holiday per year
• Flexible working
• Employee Assistance Program
• Potential to travel to other countries, as projects require.

For full job description and person specification, please see attachment.

Who we are

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of Role

Join Muslim Aid as the Director of Operations to steer our strategic alignment and operational excellence across global initiatives. Reporting directly to the CEO and collaborating with senior directors, you will play a crucial role in overseeing our International Programmes, Income Generation and Marketing departments. This position is based in London and is a vital part of our mission to deliver impactful, efficient, and accountable operations worldwide.

About the Role

• Work alongside the CEO and senior leadership to craft and execute strategic plans, ensuring it aligns with our broader goals.
• Prepare and present comprehensive operational reports at board meetings and committee meetings throughout the year, offering strategic insights and recommendations.
• Oversee the management of the Head of International Programmes and Head of Income Generation and Marketing, ensuring strategies and operations align with overall goals of Muslim Aid.
• Oversee the operational budget, guaranteeing resources are distributed with efficiency and effectiveness to uphold strategic priorities.
• Ensure compliance with all legal, regulatory, and funding requirements, maintaining high standards of accountability.
• Ensure operational efficiency and effectiveness across all programmatic and departmental activities, implementing good practices and seeking opportunities for innovation and improvement.

About You

• Proven experience in a leadership role within the non-profit sector, preferably in an international context.
• Experience in overseeing programmatic and income generation activities, demonstrating the ability to integrate these functions effectively.
• Proven experience in successfully raising funds from diverse income streams such as grants, donations, sponsorships, events, and partnerships.
• Experience in managing diverse teams and complex projects across multiple countries and contexts.
• Proven experience in change management and driving organisational development initiatives.
• Proven financial management skills, including budgeting, forecasting, and reporting.

Why You Should Apply

Seize the opportunity to make a significant impact on the world with Muslim Aid. As our Director of Operations, you will not only lead key strategic initiatives but also inspire a team dedicated to operational excellence and global humanitarian efforts. This role is your chance to leverage your leadership and strategic skills in an environment that values innovation and commitment to community service. Join us to be at the forefront of change, empowering communities and making a real difference in the lives of those who need it most. Together, we can achieve remarkable things and create a legacy of compassion and integrity.

Benefits

• 37 days holiday (including Bank Holidays and Privilege days)
• Hybrid working (working in office 2 days a week)
• Paid time off for medical appointments
• 2 hours lunch break on Fridays
• Time off in Lieu (TOIL)
• Pension Scheme