896 Learning jobs

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Mental Health Crisis Alternative Service in Hounslow.

Sounds great, what will I be doing?

We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.

When will I be working?

39 hours per week, including weekends and bank holidays. The service is open 365 days a year from 2pm - 10pm

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

REPORTING TO: Head of Services

RESPONSIBLE FOR: Team Leaders and other service-based roles as required

PURPOSE OF POSITION

The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.

The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.

The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.

The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.

What makes this role different

• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.

• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.

• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.

• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.

The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.

• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.

• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.

• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.

• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.

• Promote trauma-informed, strengths-based and psychologically informed practice across the service.

• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.

• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.

• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.

• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.

• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.

• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.

• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.

• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.

• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.

• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.

• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion

PERSON SPECIFICATION

The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.

Essential Criteria

• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.

• Ability to lead change, improve practice and support staff through service development.

• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.

• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.

• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.

• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.

• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.

• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.

• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.

• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.

• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.

• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.

• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.

Desirable Criteria

• Experience managing commissioned homelessness or supported accommodation contract.

• Experience working within or alongside London local authority homelessness pathways.

• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.

• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.

• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.

• Experience leading services through mobilisation, remodelling, restructure or improvement planning.

Aptitude and Behaviours

confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.

Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.

Use written, numerical and performance information to make sound, accountable and compliant decisions.

Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.

Build and develop a high-performing team through clear direction, supervision, support and accountability.

Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK

PR Officer

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a PR Officer, to join our Marketing and Communications Team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you have a Bachelor’s degree in public relations, media communications or a related field, or similar professional level of experience of at least two years?
• Do you have experience of working in a newsroom?
• Are you able to prioritise and meet deadlines whilst remaining adaptable to a fast-moving news agenda?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 02nd October 2026

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our Complex Needs Service in Kensington & Chelsea.

Sounds great, what will I be doing?

The Group Activities Coordinator is responsible for leading and coordinating community-based activities that support adults with mental health needs to increase independence, wellbeing and social inclusion.

This is a hands-on management role with responsibility for supervising and developing Group Facilitators, volunteers and students. The post holder will provide leadership, guidance and oversight to ensure activities are safe, effective and recovery-focused, while maintaining high standards of service delivery.

The successful candidate will be confident managing complex situations, including safeguarding concerns, mental health crises, disengagement from services and other risk-related issues. They will support staff with decision making, ensure risks are appropriately managed and escalated, and promote a culture of accountability, learning and continuous improvement.

The role also involves building partnerships with mental health professionals and community organisations, overseeing service quality and performance, managing recruitment and supervision processes, monitoring budgets and resources, and ensuring compliance with organisational policies, safeguarding requirements and best practice standards.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will have substantial experience supporting adults with mental health and complex needs, alongside proven experience managing and developing staff within a health, social care or support setting. They will be confident leading teams, managing performance, handling difficult conversations and providing clear direction in challenging situations.

Candidates should have a strong understanding of mental health, recovery-focused practice, safeguarding and risk management, with the ability to make sound decisions when responding to crises, safeguarding concerns and complex casework. Experience engaging individuals who may be reluctant to access support and promoting meaningful service user involvement is essential.

The successful candidate will demonstrate strong leadership, resilience and professional judgement, with the ability to balance the needs of service users, staff and service performance. They will also have experience working collaboratively with external agencies, managing resources effectively and using data and IT systems to monitor quality, performance and outcomes.

A recognised management qualification or experience leading community-based mental health services would be advantageous.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are seeking an inspiring and strategic leader to drive our mission to respect, protect and fulfil economic, social and cultural rights across the UK.

As Director, you will lead our talented team in delivering the organisation’s strategy, strengthening our influence and increasing our impact as the UK’s leading voice on human rights, poverty and inequality.

We are looking for someone with senior leadership experience, a strong track record in fundraising and influencing change, excellent relationship-building skills, and a deep commitment to human rights and social justice.

This is a rare opportunity to lead a highly respected national organisation at the forefront of advancing rights across the UK.

Job Title: 

Salary:   £55,000 to £60,000 per annum

Band:  Senior Leadership Team

Contract length: Permanent - 35 hours per week, full time.  Hybrid working

Location:London-based, primarily Guildhall (EC2V 7HH) and Bow Lock (E3 3JY), with work across Thames21 project locations.                                                       

Responsible to: Chief Executive

Responsible for: Improving Rivers Managers and associated staff.

About Thames21:

Thames21 is an environmental charity which works across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis by restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.

Diversity at Thames21

Thames21 is committed to building a diverse and inclusive organisation that reflects the communities we serve across London and the Thames Basin. We welcome applications from people of all backgrounds, cultures, and lived experiences.

Purpose of the role

Lead and grow Thames21’s Improving Rivers Team to deliver high-quality river restoration, catchment management and environmental evidence programmes, while contributing to organisational growth and strategic partnerships.

Key relationships

Chief Executive and Senior Management Team, Improving Rivers Managers, Finance, Fundraising/Partnerships, external partners including the Environment Agency, water companies, local authorities, GLA and mayoral bodies, academic partners, environmental NGOs and funders.

Main duties and responsibilities

1) Strategic leadership & portfolio growth

· Lead the strategic development of the Improving Rivers portfolio, setting clear objectives and outcomes aligned to Thames21’s plan (2023–2028).

· As a member of the Senior Management Team, contribute to organisational strategy, financial sustainability, risk management and culture across Thames21.

· Translate strategy into actionable delivery plans with measurable targets and milestones.

· Embed effective monitoring & evaluation across projects and programmes to evidence impact and inform decision‑making.

· Contributing to organisational risk management and business planning.

· Champion innovation and the use of environmental/nature finance mechanisms where appropriate to scale delivery.

2) Programme oversight, quality & compliance

· Direct and support Improving Rivers Managers to deliver a coherent programme of work across river restoration, evidence, and catchment partnerships.

· Enable cross‑team collaboration (with the Engagement & Learning Team and others) to maximise multiple benefits for people and nature.

· Ensure robust project governance, risk management and reporting. Oversee Health & Safety and CDM compliance and safe systems of work.

· Act as one of the Duty Senior Managers in the weekend cover rota

· Establish and maintain portfolio measurement indices and ensure timely data entry into Thames21 platforms.

3) People leadership & culture

· Lead, motivate and develop Improving Rivers Managers; set clear objectives, undertake regular 1:1s, appraisals and PDPs.

· Foster an inclusive, collaborative and high‑performance culture.  Ensure staff wellbeing and professional development.

· Plan and chair IR team and managers’ meetings. Maintain effective internal communications and knowledge‑sharing (e.g., SharePoint).

4) Finance, funding & organisational development

· Hold delegated authority for budget setting and expenditure sign‑off within the portfolio.  Ensure accurate financial planning, management and reporting.

· Support development of high‑quality bids and funding agreements (statutory, partnership and philanthropic), including large strategic bids and environmental market opportunities by providing technical expertise, programme design and partner engagement.

· Work with Finance and Fundraising to strengthen controls, update relevant policies/processes, and ensure audit‑ready documentation.

· Contribute to whole‑organisation systems, policies and processes that support effective delivery and financial resilience.

6) External relations & advocacy

· Represent Thames21 with senior stakeholders (e.g., Environment Agency, water companies, GLA/mayoral teams, local authorities, eNGOs, funders, corporate partners and the Rivers Trust).

· Build and steward strategic partnerships and alliances that enable delivery at scale and unlock new funding and policy influence.

· Act as a confident spokesperson for Thames21 when required.

7) Reporting, governance & data

· Ensure timely and accurate portfolio reporting for SMT and Board, including dashboards/infographics and risk register updates.

· Promote effective use of organisational systems and data within the team to improve efficiency and data quality.

Key performance indicators (portfolio‑level)

· Water quality - monitoring & investigation: improved evidence base and prioritisation of pollution sources for resolution.

· Improving water quality - implementation of evidence‑based actions at catchment scale.

· Flows - natural flood management outcomes and strengthened drought/low‑flow resilience.

· River/wetland enhancement, restoration & connectivity - ecological condition and connectivity improved.

· Catchment‑based approach - strengthened hosting and partnership effectiveness.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description. For more information and how to apply 

Additional Information

· The role may require occasional evening and weekend work. Travel across London and the Thames Basin as needed.

· 25 days annual leave (plus public holidays) and office closure between Christmas and New Year; flexitime/TOIL.

· Auto‑enrolment workplace pension with NEST with 8% employer contribution

· Laptop and mobile phone for company use; season‑ticket/bike loan (interest‑free).

· 24/7 access to our employee assistance programme.

Please follow thw application instructions later on in the Charity Job application process 5pm on Friday 2 October 2026. Please mark the reference of your application (HIR0926). 

We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive,we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.

Barnet Catchment Partnerships Officer 

Salary: £26,936 - £36,352 dependant on experience (Officer Band A Learning - Officer Band B Developing).

Contract length: 0.6 FTE Permanent Part-Time Position. Contract to 31st March 2028, with possibility to extend, subject to funding. Possibility to increase to Full-Time Position, also subject to funding.

Location: This is a hybrid position with a mixture of working from home, Thames21’s main office at the Guildhall, City of London and site visits across Thames21 catchment areas as required. Occasional working from Thames21’s satellite office at Bow Locks, East London may also be required.

Responsible to: Catchment Partnership Programme Manager

About Thames21:

Thames21 is an environmental charity putting healthy rivers at the heart of community life. Through environmental improvements, community engagement, education and advocacy we bring about effective and lasting change by working hand-in-hand with communities to deliver tangible and measurable improvements to our network of rivers.

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

Purpose of the job:

This post will form part of Thames21’s Catchment Partnership team. The successful candidate will host the Brent Catchment Partnership and will be responsible for the partnership’s strategic development and expansion, working towards the successful delivery of the Catchment Based Approach (CaBA) to improve the rivers and wider environment in this catchment.

The Brent Catchment Partnership covers an area of approximately 170km2, from Edgeware in the north, to its tributary with the Thames in the south by Brentford.

Main duties and responsibilities:

The officer will be expected to deliver across four priority areas:

1. Develop diverse, representative, collaborative and delivery focused partnerships

The successful candidate will need to work autonomously and proactively to seek out and positively engage strategic stakeholders within the Brent catchment area, building the influence and capacity of the Catchment Partnership network to deliver improvements for rivers and local communities. These stakeholders will include (but are not limited to) community groups, landowners, eNGOs, local authorities, government agencies and water companies.

2. Work with partnership networks to identify, develop and fundraise for river catchment improvement projects

Working alongside external partners and Thames21 colleagues, the Catchment Partnership Officer will need to draw on their knowledge of what makes a river catchment healthy to develop ambitious and impactful catchment improvement projects that meet the targets of Thames21’s 5-year plan and the Brent Catchment Action Plan. Once identified, the successful candidate will be required to work with relevant Thames21 teams and external partners to successfully fundraise for the development and delivery of these projects.

3. Bring together identified projects into detailed, deliverable catchment and sub-catchment action plans, and monitor progress against these.

The catchment partnership officer will be responsible for developing deliverable catchment and sub-catchment action plans that draw together projects identified across the catchment/sub-catchment area with landowner and stakeholder support. These plans should make the priority projects for delivery clear to external readers and catchment partners, enabling a strategic approach to project delivery in the catchment.

4.Break down silos by sharing information and bringing people together; in a way that is catchment wide, cross boundary and across multiple organisations.

The catchment partnership officer will be expected to share knowledge, news, funding opportunities and project progress between stakeholders through meetings, site visits, email newsletters and quarterly meetings of the whole Catchment Partnership (which the Officer will have the responsibility of arranging, coordinating and chairing, including the production of agendas, minutes and actions). The catchment partnership officer will be expected to communicate the work of their catchment partnership networks externally at relevant forums, including the River Partnerships in London (RiPL) Group, Thames Catchment Forum and strategic community events.

Other Duties

Where necessary, the catchment partnership officer may be required to support and lead on the delivery of river improvement projects, managing project deadlines and budgets. Moreover, this job description cannot cover every issue or task that may arise within Thames21; at various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.  For more information and how to apply, please see the attached Job Description. 

This role is ideal for those who:

• Have a passion for rivers and environmental work.
• Can develop collaborative, positive relationships with project partners and diverse stakeholder groups.
• Are comfortable working autonomously to identify and develop river improvement projects
• Are self-motivated with a strong work ethic
• Are comfortable working in a flexible role and adapting to change
• Are comfortable to work across multiple projects and topics
• Are comfortable working at speed
• Are happy to work in a role which comprises both desk work and field work

Additional Information

· The post holder must be willing to occasionally work in the evening and at weekends

· 25 days paid annual leave are available pro rata plus public holidays. In addition, the Thames21 office is closed between Christmas and New Year.

· Thames21 operate a flexitime system of working and offer TOIL for overtime worked

· Thames21 have an ‘Auto Enrol’ Workplace Pension Scheme with NEST (8% employer contribution).

· 24/7 access to our employee assistance programme

· Laptop & Mobile phone for company use.

· Opportunity to join a recognised workplace union with IWGB

To apply for this position please, email an up-to-date copy of your CV and a covering letter to via the Charity Jobs inbox with the reference CPO0926, in the subject box of your application.

The closing date for applications is: 5pm 3rd October 2026.

Interview dates: Commencing early October 2026 (subject to change).

We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.

Work with us and help make a difference!

Full Time | Permanent Contract
Salary: £28,804 per annum

Are you creative, enthusiastic and passionate about helping people build confidence, improve wellbeing and reconnect with their community?

Harrogate Homeless Project is seeking an Activities Coordinator to lead and develop an engaging programme of activities for people experiencing homelessness and housing insecurity. This is an exciting opportunity to make a real difference by creating meaningful experiences that reduce social isolation, improve mental health and support individuals on their journey towards independent living.

As Activities Coordinator, you will design, coordinate and deliver a varied timetable of recreational, educational and wellbeing activities, working alongside clients, colleagues, volunteers and community partners to create a welcoming and inclusive environment where people can thrive.

Key Responsibilities

• Plan, coordinate and deliver a diverse programme of activities including arts and crafts, music, cooking, gardening, fitness, wellbeing and life-skills workshops.
• Develop weekly and monthly activity schedules that meet the varied interests and support needs of clients.
• Adapt activities to suit different abilities, confidence levels and individual circumstances.
• Create a safe, inclusive and welcoming environment that encourages participation and social connection.
• Build positive and trusting relationships with clients who may have experienced homelessness, rough sleeping or complex trauma.
• Motivate and support individuals to try new experiences and engage with activities that promote wellbeing and personal development.
• Work closely with the Client Services Team and external partners to ensure activities complement clients’ support plans.
• Recruit, support and coordinate volunteers who assist with activity delivery.
• Develop partnerships with local organisations, guest speakers and community groups to expand opportunities available to clients.
• Maintain accurate attendance records and monitor the impact and success of the activities programme.
• Ensure all activities comply with health and safety requirements and undertake risk assessments where appropriate.

What we are looking for…

We are looking for someone who is passionate about supporting people facing disadvantage and who can inspire others through creativity, encouragement and positive engagement.

Requirements and Benefits

Reporting to: Client Services Manager
Location: Harrogate, North Yorkshire
Hours: Full Time
Contract: Permanent

Benefits include:

• Opportunities for professional development and career progression.
• 33 days annual leave (including bank holidays) plus birthday leave.
• Healthcare package.
• Travel benefits.
• Workplace pension scheme.

About us

Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.

We work with partners to give people facing disadvantage hope of a different future and empower people to change their lives.

Harrogate Homeless Project is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

How to Apply

Please send your CV and a brief covering letter to Iain McLeod or call for an informal conversation about the role.

Closing Date: 4 October 2026

We will assess applications as they are received and interview suitable candidates on a rolling basis. Therefore, we reserve the right to close this vacancy earlier than the stated closing date if a suitable candidate is appointed. Early applications are encouraged.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.

About the role

We’re looking for a proactive and highly organised Executive Assistant with experience of providing administrative, PA, team or executive support in a busy environment to join our CEO Office.

You’ll provide high-quality support to allocated Directors, helping them stay organised, focused and able to deliver their priorities. You’ll manage complex diaries, coordinate meetings and travel, prepare documents and meeting materials, support recruitment activity and maintain clear action records. You’ll also contribute to agreed CEO Office projects and provide light, occasional support for Trustees and governance meetings.

Working closely with the Executive Assistant to the CEO and Chair of Trustees and the wider EA team, you’ll help create calm, clarity and momentum in a busy senior leadership environment. You’ll be proactive, collaborative and confident managing competing priorities, with excellent attention to detail and the judgement to handle sensitive information appropriately. This role does not have line management responsibility.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Proactively manage complex diaries, anticipate requirements and resolve competing priorities.
• Coordinate meetings, recruitment activity, workshops and away days, including papers, logistics, accessibility requirements, decisions, actions and follow-up.
• Organise clear, timely and cost-conscious travel arrangements for allocated Directors.
• Create and maintain accurate, accessible and well-organised documents, records, templates and shared resources.
• Maintain action records, monitor deadlines, follow up with action owners and escalate emerging issues or delays appropriately.
• Provide administrative and coordination support for agreed CEO Office and directorate projects and activities.
• Provide light, occasional support for Trustees and governance meetings, including logistics, minutes, actions, travel and expenses. 

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience of providing administrative, PA, team or executive support in a busy environment.
• Experience of managing competing priorities and coordinating diaries, meetings, travel, events or administrative activity involving multiple stakeholders.
• Excellent organisational and communication skills, with the ability to adapt when priorities change.
• Strong attention to detail and experience of producing accurate, well-structured documents, records or meeting materials.
• Good judgement and discretion when handling confidential information or sensitive situations.
• Confidence using Microsoft 365 and digital tools to support communication, information management and efficient ways of working.
• A proactive, collaborative and inclusive approach, with the ability to build positive working relationships with internal and external stakeholders. 

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritized communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Position: Breathing Space Coordinator, Wales
Hours: 21 hours per week
Contract: Fixed term until March 2029
Location: Home-based in Wales
Salary: £26,912 per annum FTE, (£16,147 per annum actual for 21 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,912 per annum FTE (£16,147 actual), increasing to £28,594 per annum FTE (£17,156 actual) after 6 months service and satisfactory performance and to £30,276 per annum FTE (£18,166 actual) after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This part-time, fixed-term role (21 hours per week) will coordinate our Breathing Space project in Wales until March 2029. The project enables unpaid carers supporting people with MS and other neurological conditions to take short breaks.

We are seeking an enthusiastic, experienced Project Coordinator who enjoys delivering fixed-term funded projects, working directly with the people we support and our volunteers. Excellent communication skills and a proven ability to achieve project objectives are essential.

You will work closely with unpaid carers, people affected by MS and other neurological conditions, key external partners, the Service and Support Team, the Director for Wales and teams across the MS Society. Focused on outcomes and tangible results, you will build strong stakeholder partnerships and represent the MS Society at meetings and events promoting the project to unpaid carers.

The role can be based anywhere in Wales, but regular travel across Wales is expected.

Welsh language skills are desirable

Closing date for applications: 9:00 on Monday 28th September 2026.
Anticipated interview date: 6th & 7th October.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Project Manager

We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon.

Salary: £32,453 per annum
Location: Exeter, Devon, with hybrid working
Hours: 36.25 hours per week, full time
Contract: Permanent
Closing date: 12 noon, Monday 21 September
Interviews: Thursday 1 October

Benefits include a generous pension, 25 days’ annual leave plus bank holidays and flexible hybrid working.

About the role

This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon.

Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time.

Key responsibilities will include:

• Managing community development and regeneration projects, including budgets, resources, monitoring and reporting.
• Engaging with communities to identify local needs and develop community-led solutions.
• Supporting community groups, charities, social enterprises and small businesses through information, advice and training.
• Developing and delivering consultancy projects and contracts.
• Building effective relationships with funders, statutory bodies, voluntary sector organisations and other partners.
• Delivering presentations, training and community engagement activities.
• Supporting monitoring, evaluation and impact reporting.
• Representing the organisation at meetings, networks and external events.

About you

You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people.

You will need:

• Extensive project management experience, including budget management and reporting.
• Proven experience of engaging effectively with local communities.
• Experience of managing multiple projects, priorities and deadlines.
• Strong written and verbal communication skills.
• Experience of designing, delivering and evaluating training.
• Strong relationship-building and stakeholder engagement skills.
• Experience of using CRM systems such as Dynamics.
• Confidence using digital tools to support reporting, research and stakeholder engagement.
• The ability to work independently as well as collaboratively.
• Degree-level education or evidence of working at an equivalent level.
  You will also need to be able to travel across Devon for meetings and be willing to work occasional evenings and weekends.

About the organisation

You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work.

The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills.

Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

Change how the UK understands and supports bereaved children and families.

This is an exciting time to join Child Bereavement UK.

We are establishing a brand-new Research & Policy function and are looking for an ambitious Public Affairs Lead to help ensure the voices of bereaved children, young people and parents shape policy, practice and public understanding across the UK.

Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians and sector leaders to drive meaningful change.

You will act as the bridge between research, lived experience and influence, translating evidence into compelling advocacy campaigns, stakeholder engagement opportunities and policy recommendations that make a difference.

This is a rare opportunity to help build a new function, shape our national influence, and ensure the experiences of bereaved children, young people and families are heard where it matters most.

While based remotely, this role has a strong external focus and requires regular travel to London to represent Child Bereavement UK, build key relationships and engage with policymakers, partners and sector networks.

Role Purpose

As Public Affairs Lead you will play a central role in ensuring the voices and experiences of bereaved children, young people, parents and families influence policy, practice and public understanding across the UK.

Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians, sector partners and influencers to drive meaningful change.

You will act as the bridge between research, policy and communications, helping to translate evidence and lived experience into compelling advocacy campaigns, stakeholder engagement opportunities and influencing activity.

Main Responsibilities

 Public Affairs & Policy Influence

· Develop and deliver public affairs plans that support Child Bereavement UK's strategic priorities and policy objectives.

· Use research, evaluation findings and lived experience evidence to identify policy gaps, develop influencing priorities and shape recommendations for decision-makers.

· Translate organisational evidence into clear policy asks and reform proposals for government, parliamentarians, public bodies and sector leaders.

· Identify opportunities to embed evidence and learning within national, regional and local policy frameworks, guidance and professional practice.

· Support the development of long-term influencing strategies that drive systemic change for bereaved children, young people and families.

· Build and maintain relationships with MPs, Peers, government officials, policymakers and key sector stakeholders.

· Coordinate engagement with relevant All-Party Parliamentary Groups, consultations, inquiries and policy forums.

· Support the development of policy briefings, consultation responses and evidence submissions.

· Organise parliamentary events, stakeholder roundtables and engagement opportunities that raise awareness of bereavement issues.

· Work with the Head of Voice & Participation to ensure the voices of bereaved children, young people and parents bereaved of a baby or child are represented at all stages of policy development.

Advocacy & Campaigns

· Lead the delivery of advocacy and influencing campaigns aligned to organisational priorities.

· Ensure advocacy campaigns are grounded in robust evidence, insight and lived experience, with clear objectives for policy and practice change.

· Work with the Head of Policy & Research to translate research findings into actionable policy recommendations.

· Develop stakeholder engagement plans that support campaign objectives.

· Build relationships with partner organisations, coalitions and networks to strengthen collective influence.

· Develop compelling narratives that connect research findings with real-world outcomes and policy solutions.

· Work with colleagues to identify tangible actions that policymakers, practitioners, employers, schools and communities can take in response to emerging evidence.

Stakeholder Engagement

· Develop and maintain stakeholder mapping and engagement plans.

· Build productive relationships with sector leaders, professional bodies, charities, academics and decision-makers.

· Coordinate engagement with strategic partners and external networks.

· Support senior leaders in stakeholder engagement activity through briefings, meeting preparation and follow-up actions.

Research Translation & Communications

· Develop evidence-informed policy asks, implementation recommendations and calls to action that support measurable change.

· Identify opportunities to move research and insight beyond publication and into policy development, service improvement and public discourse.

· Translate research, evidence and lived experience into compelling stakeholder communications.

· Produce parliamentary briefings, policy summaries, position statements and advocacy materials.

· Work closely with the Marketing & Communications team to ensure policy and research activity is effectively communicated to external audiences.

· Collaborate with the PR & Press Lead to identify opportunities to amplify policy and research messages through media and public engagement activity.

Monitoring, Evaluation & Insight

· Monitor and evaluate public affairs, advocacy and stakeholder engagement activity.

· Track policy developments, stakeholder engagement outcomes and influencing opportunities.

· Produce reports demonstrating impact, engagement and progress against objectives.

· Maintain stakeholder databases and records to support organisational relationship management.

Person Specification

Essential

Experience & Knowledge

· Significant experience in public affairs, policy, advocacy, campaigns or stakeholder engagement.

· Experience building relationships with policymakers, parliamentarians, public sector organisations or influential stakeholders.

· Understanding of UK political systems, parliamentary processes and policy development.

· Experience developing and delivering influencing or advocacy campaigns.

· Experience producing briefings, consultation responses or policy-focused communications.

· Understanding of how evidence and lived experience can be used to influence decision-making.

Skills

· Excellent written and verbal communication skills.

· Strong relationship-building and influencing abilities.

· Ability to communicate complex information clearly and persuasively.

· Excellent organisational and project management skills.

· Ability to manage multiple priorities and deadlines.

· Strong analytical and strategic thinking skills.

Personal Attributes

· Passionate about improving outcomes for bereaved children, young people and parents bereaved of a baby or child.

· Collaborative and relationship-focused.

· Compassionate and emotionally intelligent.

· Proactive, resilient and self-motivated.

· Commitment to diversity, equity, inclusion and trauma-informed practice.

Desirable

· Passionate about improving outcomes for bereaved children, young people and parents

· Experience within the charity, health, social care or education sectors.

· Knowledge of bereavement, grief, loss or trauma-informed services.

· Experience working with All-Party Parliamentary Groups or parliamentary engagement activity.

· Experience working with research and evidence-based policy development.

· Experience working with lived-experience contributors and ambassadors.

· Understanding of campaigning, coalition building and systems change approach

Recruitment Timetable

Application deadline: 17th September 2026 at midnight

Interview dates: 29th and 30th September on MS Teams

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Are you an experienced and highly organised operations professional who enjoys making sure an organisation runs smoothly?

We are looking for a Business Operations Manager to lead and strengthen our day-to-day operations. This is an important role within our charity, responsible for ensuring our staff, volunteers and trustees have the effective systems, support and working environment they need to deliver the best possible services for the people we serve.

Working closely with the Chief Executive Officer and senior managers, you will lead operational activity across:

• office and business support;
• finance and HR administration;
• facilities and building management;
• governance and organisational compliance;
• health and safety;
• the continuous improvement of systems and processes.

You will manage and develop the Business Support Team, coordinate operational priorities, and help ensure our organisation remains safe, efficient, welcoming, and well organised.

About you

You will have experience of managing office or business operations within a charity, public-sector organisation or a similar working environment. You will also bring:

• experience of leading an administrative or business support team;
• knowledge of finance and HR administration;
• experience of facilities or premises management;
• an understanding of GDPR, health and safety and organisational compliance;
• excellent planning and organisational skills;
• the ability to manage competing priorities and remain calm under pressure;
• confidence in using Microsoft 365 and organisational databases; and
• a practical approach to improving systems and ways of working.

A relevant Level 5 qualification or degree would be welcomed, but we also value equivalent knowledge and experience.

Experience within a Parent Carer Forum, SEND organisation, charity or community organisation would be an advantage, although it is not essential.

Most importantly, you will be approachable, collaborative and committed to creating an inclusive organisation that provides an excellent experience for staff, volunteers, families and partners.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

• Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.
• Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.
• Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.
• Support and development – regular supervision alongside opportunities for learning and development.
• An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

How to apply

Please submit an application form explaining how your experience, knowledge and skills meet the requirements of the role.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

Context of Role

2wish support anyone affected by the sudden and unexpected death of a child or young person
aged 25 and under. We are an All-Wales and part England charity providing immediate
casework support, as well as ongoing aftercare services including counselling, alternative
therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families
affected by the sudden and unexpected death of their child or young adult.

Although the role is remote, we do require candidates to live within the area they are delivering the service (Bristol or Gloucestershire in this case) and they are required to drive.

Main Duties

1.0. Service:
1.1: To initiate immediate support for a caseload of families whose children and young people aged 0-25
have died suddenly and unexpectedly across the region
1.2: To contact all families within 24-48 hours of the referrals by telephone
1.3: Complete an initial assessment of families' needs to identify and plan the support as required in line
with safeguarding and risk reduction
1.4: Offer emotional support and advice to a case load of families through home visits and ongoing
weekly telephone calls
1.5: To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising
formal support such as counselling, complementary therapy or play therapy, subject to consent from the
bereaved individual
1.6: To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other
healthcare professionals to raise awareness of and promote referrals into the charity
1.7: To liaise with other professionals working alongside the family to provide a holistic and multi-agency
approach to support
1.8: Attend relevant forums within the area
1.9: To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on
the use of the bereavement boxes, referring into the charity and bereavement awareness
1.10: To monitor the use of the memory boxes and ensure families have been offered a memory box
1.11: To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for
bereaved individuals to use as required
1.12: Facilitate debriefs within professional settings following a traumatic or sudden death of a child or
young person
1.13: To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
1.14: To signpost and/or refer to other agencies as required that can provide support as needed
1.15: Cover members of the support team for annual leave and/or sickness

General

2.1: To be responsible for organising own work agenda, time management and administration
2.2: To show respect and sensitivity for the cultural and religious beliefs of families
2.3: To undertake learning opportunities and seek them out for the team
2.4: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
2.5: To attend weekend and evening community events in support of the charity as necessary
2.6: Participate as and when required in team meetings and one-to-one meetings, and undertake,
as appropriate, courses/training/other developmental activities, which is relevant to the role
2.7: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties
and performance over the period.
This role is subject to a DBS check.