Knowledge Development Manager Jobs
The Directoe of Fundraising and Communiations will play a pivotal role in the delivery of the Foundation’s 2023 – 2026 Ready for Business organisational strategy and our ambition to reach one million women entrepreneurs by 2030, significantly scaling income generation and building the Foundation’s profile. The postholder will be a member of the Foundation’s Senior Leadership Team (SLT), along with the CEO, COO, Director of Programmes and Impact, and Finance Director.
We are seeking an individual who will excel at bringing creative and ambitious growth plans to life and has strong leadership and communications skills. The Director of Fundraising and Communications will have significant multi-income stream experience and will lead the development of a new income generation strategy to drive fundraising activities across philanthropic donors, corporates, family offices, foundations and institutional funding, maximising ROI and creating a sustainable organisation. You will continue to build the profile of the Foundation with key audiences, managing the Foundation’s brand and reputation and positioning the organisation as global experts in women’s entrepreneurship.
Benefits
- A fantastic package of 28 days of annual leave (which excludes bank holidaysbut includes three days to be taken during the festive break).
- An organisation that values you. As a smaller organisation, we value everyone’sindividual perspective and voice and all team members are able to contribute to our strategic planning.
- Professional development, with career growth built into each staff member’sannual plan and a wide range of skills-building and learning opportunities provided.
Our values
- Women entrepreneurs at our heart: Without women entrepreneurs we wouldn’t exist, so it is vital we put their experiences, perspectives and passions at the heart of what we do and how we do it.
- Feminist first: We proudly follow feminist leadership principles, building an inclusive environment where everyone feels they belong.
- Great to work with: We care. We are experts. We always seek to deliver high-quality work and results. We are positive and professional, and always operate with integrity.
- Dynamic and entrepreneurial: The essence of entrepreneurship is creativity and innovation. We harness this spirit of courage, embracing opportunities and making bold moves to achieve our mission.
- Powered by knowledge: We seek data to understand and share. We nurture a culture of enquiry and positive challenge. We look outward and encourage dialogue and exchange
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
South East London Mind is working in partnership with South London and Maudsley NHS Trust to deliver the Southwark Primary Care Mental Health Team.
Working alongside and complementing the mental health care provided by the Multi-Disciplinary Teams, our Lived Experience Support Workers offer a strength-based holistic approach to recovery, using empathy and understanding to help service users access the right interventions and support, based on their individual need.
They also support clients to develop and maintain independence in their local community, promoting resilience, building life skills, and a strengthened ability to cope with challenges and play a more active role in the management and sustainability of their wellbeing.
We are seeking another Lived Experience Support Worker to join our team. You will have lived experience of mental health challenges, as well as experience supporting vulnerable people within a clinical environment and/or managing a vulnerable client cohort caseload.
The role will involve:
- Working alongside a Multi-Disciplinary Team, managing and providing recovery-orientated support to a diverse caseload of clients with mental health diagnoses
- Offering clients tailored, holistic support with empathy and understanding to empower them to develop resilience, a strengthened ability to cope with ongoing challenges, and a more active role in the management of their wellbeing
- Engaging clients in peer support sessions and offering appropriate and holistic advice, information, and signposting and helping them to navigate the support that may be available to them in their local communities.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 6th October (11:59pm)
Likely interview date: Week beginning 14th October
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote in Plymouth
Hours: Part time 19 hours per week
At Help for Heroes, we help the Armed Forces community live well after service.
There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Community Occupational Therapist to join our team. Please see below for more information on what just might be your future role.
About You
Help For Heroes are looking for a highly skilled, professional, and experienced Occupational Therapist to join our expanding clinical team. Are you a committed, flexible OT with a minimum of 2 years of post-graduate experience looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have the ability to work independently but still enjoy having the support of a team, you could contribute your skills and experience to improve quality of life. Are you happy to embrace a flexible work pattern as the position will involve frequent travel to meet veterans in their own homes and communities and other organisational commitments including inductions, training and team meetings which may require some overnight stays? If you have experience of delivering Occupational Therapy in both physical and mental health conditions, then your holistic approach will help improve lives. Sleep difficulties and sensory needs are a large part of the role to enable veterans to live as they want to so experience in these areas would be beneficial.
About the Role
You will have the opportunity to work in the homes and local communities and be able to support them with physical and mental health needs that are creating barriers to meaningful occupation. By carrying your own defined caseload, you will be able to identify barriers that are affecting veterans’ ability to be as independent as possible and live the life they want to live. You will be assessing, planning, implementing, and evaluating Occupational Therapy interventions for those who have served our country and improving the quality of life of our Heroes. You will have the opportunity to be creative in your solutions and the community setting will allow you to address these needs in the best environment for the Armed Forces Community. This role would be ideal for someone who is looking to take the next step in their career and is keen to be at the forefront of evidence-based practice in a supportive team.
About the Team
You will be joining the clinical team at Help for Heroes to provide community based Occupational Therapy input to armed forces veterans. We are resourceful in finding ways to deliver what is right and fair in the healthcare domain. Our aim is to champion the Armed Forces Community and to do this as one team of OTs and Registered Nurses. If you feel that you could join a team that is excited, confident and ready for tomorrow’s challenges this may be role for you.
What we offer
To enable our employees to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you maintain high class service to the team and our veterans at all times. And there are also a wide range of other benefits we offer like 29 days paid holiday, enhanced family friendly packages, health cashback plan.
Title: Development Officer, UK (Maternity Cover)
Department:Development
Reports to:Senior Manager, Donor Engagement UK
Matrix Management: N/A
Supervises: N/A
Hours:20 hours per week, flexible
Location: Homeworking in UK
Salary: £30,000 - £35,000 pro rata
Duration of Contract: Fixed Term - Maternity cover contract (9 months)
Position Summary
The African Wildlife Foundation is Africa’s largest and oldest international conservation organisation with its HQ in Nairobi Kenya. African Wildlife Foundation’s goal is to create a movement across the continent that ensures expanding economic opportunity coexists with thriving wildlife and healthy ecosystems.
AWF is seeking a confident and highly organised Development Officer to join our ambitious External Affairs team on a part-time basis for 9 month maternity contract, beginning end September. The team is committed to cultivating a diverse pipeline of donors – individuals, corporations and foundations - and stewarding current donors whose contributions support AWF’s mission to ensure that wildlife and wild lands endure in modern Africa.This role is central to delivering AWF’s fundraising goals in the UK.
Reporting to the Senior Manager, Donor Engagement UK, the Development Officer’s role is to provide back-end support to the UK fundraisers supporting the moves management process and smooth running of the virtual office, ensuring compliance with UK laws. The position will manage all elements of the virtual office, administration and reporting and support the team in managing portfolios of donors and prospects targeting mid-level and high net worth individuals, corporates and foundations.
Key Responsibilities
Administration
- Manages virtual offices and membership programme payment processing in collaboration with our data services team based in the US.
- Manages post where it relates to membership mailings. Manages orders for stationery and AWF materials needed to support mailings, events, and donor management (internal and external contracts).
- Support UK Director and Senior Manager, Donor Engagement in organising donor meetings.
- Manage travel and logistics for visiting AWF staff to the UK.
Portfolio growth and stewardship
- Works closely with the global research team to develop prospect lists for UK donors/partners – ensuring AWF is using the best possible tools for research and prospecting in the UK mindful of GDPR.
- Support fulfilment of UK donor stewardship plans to ensure all donors have appropriate and considerate communications from AWF working with AWF’s Communications team, Digital Officer and Director of Annual Giving.
Donor Information Management
- Oversees RE records for UK donors and prospects, making sure mailing lists are correct and can easily be drawn down for communications, maintaining accurate records of all donor interactions, individuals’ programmatic interests, trends in giving, and type of support to solicit.
- Works with Data Services and the UK team to review portfolios and make sure amendments are made on Raiser Edge ( RE).
Content Development and Communications
- Manages regular mailings to target audiences, as well as invitations to organisational wide donor engagement activities.
- Sends donor acknowledgements by email and phone calls (for smaller gifts).
Requirements and Skills
- Knowledge of the UK fundraising market, UK data protection guidelines and best practice and experience of working within these guidelines.
- Demonstrable knowledge of all Microsoft office packages, mail merges and mailchimp software.
- Experience with Blackbaud Raiser’s Edge software.
- Persuasive written communication skills in both creative and technical formats.
- Excellent interpersonal skills with ability to relate to people from a variety of cultural and national backgrounds.
- Demonstratable experience working remotely and independently. Global team working experience preferred or working across time zones.
- Excellent organisational and time-management skills
- Bachelor’s degree
- Demonstrated knowledge of conservation in the African context preferred
We are seeking an experienced social worker to take the role of Practice Lead and play an essential role within a charity dedicated to supporting young people leaving care.
The charity provides support and expertise to local authorities around the country to set up and manage Local House Projects (LHPs) so that young people leave care in a planned and supported way.
About the Role:
As Practice Lead you will have primary responsibility for supporting LHPs in The Midlands but will also be involved in other areas of work. You will support staff in LHPs to create an environment where young people transition to adulthood in a positive and supported way. You will work with the Care Leavers National Movement as well as the core team to ensure that young people continue to drive their own LHP and develop practice at both a local and national level.
About You:
We are looking for someone who is motivated and believes that with the right support care experienced young people can achieve great things and should be at the heart of all decisions that affect their future.
You will need to have the following skills and experience:
- A Social Work qualification
- An understanding of Child development, Trauma informed care and Social pedagogical approaches
- An understanding of the care system
- Experience of working in a local authority social work team
- Experience of managing and supervising staff
About the organisation:
The charity was established in August 2018 as a Charitable Incorporated Organisation (CIO), they support local authorities in setting up Local House Projects for young people leaving care. Believing every care leaver should have this option, the charity empowers them to create and sustain homes.
The initiative, co-designed with young people, began by asking, "What makes a house a home?” Local House Projects in England and Scotland help care leavers transition into permanent tenancies, fostering a supportive community. The charity has helped over 450 young people successfully move into their own homes, with no evictions or tenancy breakdowns, ensuring a secure start for their futures.
This role has become available due to growth of the charity.
Contract: Permanent, Full Time - 9am-5pm Mon-Fri
Benefits: 31 Days Annual Leave plus bank holidays, 10% Contribution to Pension, Salary Sacrifice Option, Hybrid working, Professional Development
Closing Date: 5pm Friday 18 October. Interviews: Thursday 24 October.
Applications: CV & Covering Letter
The client requests no contact from agencies or media sales.
The role of the Head of National Services is instrumental in ensuring that we provide innovative support to people affected by poor mental health and mental illness.
It will be responsible for working closely with our Policy and Communications Team around nationally funded projects by Scottish Government and will play a key role in the National Management Team of Change Mental Health. The role will work closely with the Director of Services to develop and work in partnership with a range of different stakeholders to increase the impact of our work and generate new opportunities for the organisation.
This is an exciting new role for the organisation and would suit someone who enjoys working in a fast-paced environment, is committed to continuous service improvement and who excels in managing both operational and strategic relationships.
Key Responsibilities:
· Oversee the safe and efficient operational delivery practice and development of National Services, including our Advice and Support Service, Distress Brief Intervention services (DBI), Suicide Bereavement Services and other national projects
· Lead, support and motivate your team to ensure high-quality and person-centred service delivery
· Provide strategic leadership for the services in your area and contribute to the strategic development of services nationally as a member of the National Management Team
· Be an active member of the National Management Team and contribute to the implementation of Change Mental Health’s vision, mission, values and strategy
Strategic planning and oversight
· Provide strategic leadership for the services in your area and contribute to the strategic development of services nationally as a member of the National Management Team
· Represent Change Mental Health appropriately at external meetings, including Programme Boards, round table events and Government meetings
· Work closely with the Director of Services to implement and develop Change Mental Health’s services strategic vision
· Scope and explore funding opportunities and support and develop funding applications and tender bids, as required, in partnership with the Fundraising Team and Tender Team
· Plan, manage and implement change successfully
· Work with the Fundraising Team and Tender Team to develop an annual plan around fundraising, contracts and development of services
· Regularly source and organise opportunities to meet in person with key partners and stakeholders who can support and influence our work positively
· Represent the organisation professionally when communicating with external stakeholders and protect and enhance the organisations reputation
· Develop an annual strategic plan for your area which clearly demonstrates how the operational work being delivered aligns with the organisation’s strategy
· Communicate strategic messages and decisions with your team and competently manage and respond to questions and queries around these
· Lead on all monitoring and reporting for your area of work, including setting and monitoring KPIs across all of your teams and projects
Operational service delivery and development
· Ensure National Services are delivered to the highest standard with high levels of satisfaction from the people we support
· Responsible for overseeing the safe operational delivery of services in your area of work and managing quality assurance around these
· Responsible for developing and maintaining safe working processes, procedures and practices in my area of work, including overseeing some services which may be registered with the Financial Conduct Authority (FSA), Scottish National Standards for Information and Advice Providers (SNSIAP), Care Inspectorate or other regulatory bodies
· Oversee safe and inclusive recruitment practices in my area for both staff and volunteers
· Responsible for overseeing the implementation of appropriate tools and systems within your team to assess, measure and monitor outcomes and impact of services
· Oversee and manage all contracts and service delivery to ensure the team delivers high quality and safe services, in line with our partners expected outcomes and expectations
· Provide visible onsite leadership to our staff by being based at and regularly visiting Change Mental Health’s services/ offices
· Support the operational delivery of services, including providing guidance and support for frontline staff, where required
· Proactively seek opportunities to develop services in your area through networking and taking advantage of the local/ national landscape, to expand the scope and reach of Change Mental Health
· Encourage and promote the voice of lived experience in the development of services and support in your area and across the organisation
· Lead on supporting staff with safeguarding and adult protection concerns/ referrals in your area and give guidance, support and direction to colleagues as needed
· Responsible for ensuring appropriate health and safety processes are in place and adhered to in your area, including risk assessments, lone working procedures, safeguarding and adult protection
· Have delegated responsibility to set, manage and monitor budgets for my area
· Lead your team to establish person-centred development plans for those accessing Change Mental Health support which focuses on recovery and include various assessment models, including a robust approach to risk assessment
· Produce reports and information as required by the Senior Leadership Team, funders or other stakeholders, as required
Leadership
· Lead on key specific themes of work/ projects as a member of the National Management Team
· Lead and support HR processes as a member of the National Management Team, including chairing and supporting disciplinaries, grievances and appeal hearings
· Role model positive behaviours and communicate clearly key organisational messages to the wider team
· Make decisions and give direction to your team which protect the interests of the organisation
· Communicate effectively with other members of the National Management Team and provide appropriate challenge
· Contribute to the development of best practice, quality and improvement within services
· Lead on specific projects/ working groups as required
· Carry out any other duties that may reasonably be required in the light of the main purpose of the job
Line management
· Coach, support and provide constructive feedback to your team to ensure they are clear about what the organisation needs and expects from them in their role
· Manage and oversee HR issues as they arise in the team, and seek advice from the HR Team as appropriate to mitigate organisational risk and ensure supportive working practices and an inclusive culture are in place
· Communicate regularly with your team, in person, and be a visible member of NMT who listens to staff, provides clarity on decision-making and delivers key organisational messages
· Build a positive and supportive culture within your teams which represents the values of Change Mental Health
· Ensure that your team are keeping up-to-date records in the appropriate systems and ensure they are adhering to GDPR and other organisational processes and policies
· Provide regular, in person, support and supervision sessions to those you line manage
· Encourage, promote and facilitate reflective practice throughout your area of work
· Plan and set objectives for your team members and monitor the progress of these to ensure staff are supported to achieve these
· Build a positive, inclusive and high performing team culture and team dynamics by ensuring regular in person meetings and social events take place to support and encourage this
Financial and line management responsibilities
· Set, manage and oversee local budgets in consultation with the Director of Services and Head of Finance
· Ensure local value for money in delivering high-quality services
· Build relationships with stake holders to successfully facilitate budget conversations
· Line manage staff, as required, to ensure the successful delivery of services across Scotland
Other
· Includes some evening and weekend working where required, time off in lieu will be given in accordance with Change Mental Health’s TOIL policy
· A satisfactory PVG will be required
· Being part of an on-call rota to support staff, as and when required
General Duties
· Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
· Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
· As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist
· To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
· To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
· To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies
This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.
Essential Criteria:
· Educated to a degree level or equivalent or have relevant experience of working in health and social care at a senior level
· Hold the appropriate qualifications to be a Registered Manager with the Care Inspectorate, or a willingness to work towards obtaining the appropriate qualifications
· Passionate about improving the outcomes for people affected by their mental health
· Demonstratable experience of operationally leading, managing and developing services and line managing staff
· Evidence of being able to use own initiative and make competent decisions using sound judgement
· Evidence of problem solving effectively and supporting others to work through complex and difficult situations
· Experience of successfully leading, managing and supporting a team, keeping them engaged and motivated
· Ability to innovate, looking to constantly improve what we do and how we can clearly evidence our impact
· Evidence of being a flexible and strong communicator who builds positive relationships, both internally and externally, and has advanced networking skills
· Ability to work comfortably with the detail of strong operational service delivery and balancing this with working strategically
· Evidence of being a reflective practitioner; being comfortable and open to receiving and acting on feedback to improve practice
· Knowledge and experience of following safeguarding processes and procedures and guiding and supporting others with safeguarding and adult protection concerns
· IT literate, able to maintain and develop effective administration and information management systems
· Excellent organisational skills, including the ability to manage a high-volume workload with deadlines and manage conflicting priorities
· Willingness to travel throughout different parts of Scotland, including national office
· Commitment to Change Mental Health’s purpose and values, including equality and inclusion
Successful applicants for this post will require a PVG Membership (this will be arranged by Change Mental Health during before you start your role). Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.
Desirable Criteria
· Experience of managing national programmes of work
· Experience of managing Information and Advice services
This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.
Benefits:
· 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
· A 35-hour working week, enhanced sick pay & season ticket loan.
· A great work life balance with flexible and blended working environment.
· Access to purchase a Blue Light Discount Card
· Cycle to Work Scheme
· Enhanced sick pay and leave entitlements.
· Generous 37 days’ holiday.
· Paid Mental Wellbeing days.
· Professional development including funded opportunities.
Application Notes:
To apply please submit your CV and Cover Letter through the online BreatheHR portal.
Please note all applications must be received by midday on Friday 18th October. Interviews are due to be held on Thursday 31st October.
We welcome and encourage job applications from people of all backgrounds.
If you consider yourself to have a disability, please inform us of any arrangements that we may make to the interview process.
We reserve the right to close this advert earlier or later than stated. Please don’t delay your application to avoid any disappointment.
For over 50 years, our mission has remained the same: to help and support people affected by mental illness.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
International Programmes Manager: Local First
Salary: £43,000 p.a.
Contract: Full-time, permanent
Location: You can be based at Peace Direct’s office in London or The Hague. We also offer hybrid working.
Peace Direct is an international charity that works with local peacebuilders and their allies to shift power and resources for sustainable peace. Local people are the experts in the conflicts that affect their communities, and only they understand what it takes to build peace that lasts. We make sure these local peacebuilders have the resources they need to make peace a reality, and that their work is resourced, acknowledged and supported by the international community.
The role
The International Programme Manager is responsible for the effective management, coordination and delivery of an ambitious new multi-year programme, Local First: Transforming the Peacebuilding System. This programme will support and strengthen the ecosystem of local actors working for sustainable peace in Afghanistan, Mali, Sudan and eastern DRC, and advocate for increased resourcing and acknowledgement of locally-led peacebuilding.
We are looking for an experienced, passionate person who can:
- Manage and implement a complex, multi-country programme
- Develop and maintain mutually accountable, trust-based relationships with local peacebuilding actors. This will require working proficiency in French as well as English.
- Contribute to the design and development of new work in support of transforming the peacebuilding system in four focus countries
- Oversee internal and external coordination of Peace Direct’s programmes and partnerships work
- Line manage a Senior Programmes Officer, and support the work of up to four Local Peacebuilding Advisors
- Contribute to organisational learning and the roll-out of our learning loop
- Contribute to strengthening Peace Direct’s reputation as a leading peacebuilding organisation shifting power and resources for sustainable peace
Interested? Then please see attached recruitment pack for more details about the role and how to apply.
The deadline for applications is midnight on Sunday 29th September.
Please see attached recruitment pack for details about the role and how to apply.
The client requests no contact from agencies or media sales.
Join us!
Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.
Your role
The business development team aims to expand Contact’s reach to parent carers and practitioners by exploring opportunities for new projects, partnerships, commissions and paid for content including webinars, workshops and training. We also work with forums to offer support on areas not covered by their grant. We expand our reach and support offer alongside of funded programmes. We aim to increase organisational sustainability by generating income and contributing to core organisational costs.
The Business Development Co-ordinator reports to the Business Development Operations Manager and is the linchpin for our business development programmes. You will be responsible for setting up events online and face to face, contacting trainers, taking bookings and supporting with promotion; making sure the support and content made available to families is kept up to date. The role also involves updating our CRM database, making sure invoices are raised and paid and collating information for reports from the database or Excel.
What we’re looking for
We are looking for someone who has excellent IT and digital skills, ideally with experience of online event systems such as Eventbrite and Zoom, a good knowledge of Excel and experience using a CRM database. You’ll need to be highly organised with excellent written and verbal communication skills, a friendly, confident phone manner and a good knowledge of the issues and concerns families with disabled children face.
How to apply
Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.
Important dates
Closing date: Sunday 6 October at 23:59
Interview date: week commencing 14 October 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are
At HTB and its related entities, our vision is to play our part in the evangelisation of the nations, the revitalisation of the church and the transformation of society. Each member of our team plays a vital role in making our vision a reality. As a Christian organisation our faith is an integral part of our working culture.
The key purpose of this role is to support the organisation by providing financial processes, information and strategies that contribute to the overall aims of the HTB Group and to ensure good stewardship of financial resources.
To ensure that the Finance functions, financial reporting and financial strategies support and contribute to the overall aims and success of the organisation.
Key Responsibilities
Stakeholder relationship management
o Build healthy, dynamic relationships with Entity Group OpCo representatives and entity leaders and managers to continually develop ways of working that fit entity-specific requirements in line with core HTB Group policies and procedures.
HR Operations
• Manage and/or oversee HR Operations staff within the People Team to support delivery of the core HR annual agenda, ensuring workload is evenly distributed across the team and that resourcing levels are appropriate at peak points over the year.
• Directly deliver prioritised operational activity, and periodic projects (for example the Group annual pay review).
• With the Director of People and Head of HR Advisory, oversee the development and implementation of People Policy, processes and practices from start to end of the employment lifecycle.
• Oversee the development of relationships with external providers of benefits and services for the whole staff body, such as pension, travel and employee support providers.
• Oversee the delivery of services within the People Team budget, supporting budget setting annually.
• People Team Operating Framework:
o Contribute to the ongoing review and update of operating processes to ensure continuous improvement of the team’s service provision.
o Assist in the provision of guidance on practically applying the policies, procedure and process for staff, line managers, and the People Team.
o Continue to support the People Team Systems leads to reinvent the way that XCD exchanges data with other key systems in Finance and IT, to improve operational efficiency and management information.
o Report progress and people / staff analytics to senior management to facilitate effective decision making.
HR Advisory Provision
• Maintain a knowledge of best practice compliance with employment law and regulatory requirements to support appropriate risk management relating to staff employment and personnel management.
• In conjunction with the Head of HR Advisory, consult and advise across the full range of employee relations matters.
• Ensure the appropriate and comprehensive documentation of key meetings and discussions between staff, line managers and the People Team regarding HR issues.
Line Management Upskilling
• Assist all levels of management with the performance management process, disciplinary and redundancy processes, and probationary period responsibilities.
• Create proactive and effective programmes for upskilling HODs and Line Managers in their understanding and handling of the full range of employee relations issues.
Learning and Development
• May take a lead in further developing the HTB Group L&D offering, harnessing the newly enabled capability in our HR system, XCD.
• Promote good levels of engagement in all L&D activities provided, through the People Team and other Professional Services teams.
• Further develop the L&D offering as appropriate or in response to particular needs.
Recruitment
• May take a lead in overseeing recruitment and onboarding activity, ensuring continuous improvement and maintaining an excellent candidate experience for all applicants.
• Support the upskilling of hiring managers to ensure that they play their full role in hiring team members with adherence to best practice and legal requirements.
The Right Candidate
• 6 years+ experience in a generalist HR role, including at least 3 years in a Manager/Lead HR Advisor level role.
• Chartered Member of the CIPD; Masters or equivalent qualification in HR.
• Credibility at senior levels and excellent relationship building skills; a strongly people-focussed stance with the ability to maintain a practical and pragmatic approach to problem-solving and case-handling.
• The highest integrity, sensitivity and confidentiality.
• Unflappable, tenacious attitude that allows the role holder to work effectively in a dynamic and flexible context.
• Excellent UK employee relations knowledge and experience.
• Competence in using and promoting the use of HR systems.
• Excellent written and verbal communication skills .
• Highly proficient in office software.
The Working Environment
We have a purposeful working environment where we strive for excellence in everything we do. Our workplace culture is shaped by our values which are AUGHT. They are Audacity, Unity, Generosity, Humility and Tenacity. We respect and value our colleagues, encourage and affirm often, challenge when necessary, supporting always. It is an inspiring and energising place to work where innovation and creativity is encouraged alongside passion and discipline. The staff community is warm and engaging, with lifelong friendships being built.
The client requests no contact from agencies or media sales.
Job Title: Social Welfare & Digital Support Adviser
Accountable To: C.E.O
Responsible To: Advice Services Manager
Working Hours: 35 hours per week (Full-Time)
Salary: £31,000 per annum (Including London Weighting)
Location: Limehouse Project, Unit 2, 789 Commercial Road, London E14
PURPOSE OF THE JOB:
As a Social Welfare & Digital Support Adviser, you will play a key role in providing comprehensive advice, casework support, and digital support to the residents of Tower Hamlets. As a dedicated and empathetic Social Welfare Advice & Digital Support Adviser, your role will be essential in empowering individuals with complex and multiple needs, helping them navigate the intricacies of the welfare benefits system and access the financial support they deserve. Additionally, you will provide vital digital support to enable clients to manage their welfare claims online, enhancing their digital confidence and independence. Through a holistic approach that incorporates social, cultural, financial, and digital issues, you will address the diverse needs of our clients, ensuring they receive well-rounded support and are equipped to navigate the online systems essential to managing their welfare benefits.
KEY DUTIES AND RESPONSIBILITIES:
- Holistic Client Assessment and Support - Conduct detailed, confidential interviews with clients, applying a holistic approach to assess their needs for advice and support, including digital needs.
- Comprehensive Needs Assessment - Assess various aspects such as financial situation, social welfare entitlements, debt, digital literacy, and other significant issues affecting clients and their families.
- Digital Support - Provide guidance to clients in accessing and managing welfare benefit claims online. This includes assisting clients with online Universal Credit applications, managing online accounts, and building their digital skills for greater self-sufficiency.
- Advice and Casework - Provide high-quality advice and casework support on all social welfare benefits such as Universal Credit (UC), Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA), Council Tax Reduction (CTR), Discretionary Housing Payments (DHP), Carer's Allowance (CA), Housing Benefits (HB), legacy benefits and travel-related services such as blue badge/freedom passes, unemployment benefits, and other welfare benefits. This includes offering digital assistance where needed.
- Application Assistance - Assist clients in completing application forms, mandatory reconsideration, appeals, and other paperwork related to social welfare benefits, money and debt, funding, and grants, both in person and online.
- Tailored Client Support - Ensure that services are adapted to the needs of each client, considering communication, digital abilities, understanding, and vulnerabilities, while supporting their navigation through online platforms.
- Financial Advice & Support - Provide advice on income maximisation, debt management, budgeting, savings, and accessing financial support, empowering clients to achieve financial independence, including offering digital tools to help manage finances.
- Client Involvement - Through clear communication and consultation, ensure clients are involved in resolving their social welfare issues, including welfare benefits, debt, and money management, and are kept informed on the progress of their case, particularly regarding digital aspects.
- Digital Training and Confidence Building - Assist clients in developing digital skills to independently manage online claim forms, journals, and accounts, ensuring they are well-equipped to navigate online welfare systems.
- Compliance and Quality Standards - Provide advice and casework support that adheres to the Advice Quality Standard (AQS) and digital best practices.
- Digital support and Case Management - Use the Lamplight database system to organise and manage client support, including digital support case recording and compliance with LHP’s case management procedures.
- Monitoring and Evaluation - Contribute to project monitoring and evaluation by providing data on digital support & financial outcomes and also producing evaluative reports for the Advice Services Manager, focusing on digital engagement and success.
- File and Data Management - Maintain accurate digital records of client interactions and stay updated on social welfare policies, regulations, and digital support systems.
- Community Engagement and Partnerships - Liaise with local authorities, health services, and community organisations to support clients, including digital outreach and awareness-raising activities.
- To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
· Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
· Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
- Client Relations and Safeguarding - Build trustful relationships with clients, ensuring safeguarding and digital support considerations are fully met.
- Professional Conduct and Team Participation - Maintain confidentiality, adhere to equal opportunities, and observe LHP policies, including digital inclusion strategies, while participating in team meetings to share knowledge and best practices.
- Health and Safety - Ensure adherence to health and safety regulations, particularly around digital workspaces and client interactions.
GENERAL RESPONSIBILITIES:
1. To support the Limehouse Project’s overall goals and vision.
2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc, and its online appointment sheets for LHP and external partners.
3. Attend Limehouse Project staff meetings regularly.
4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.
5. Keep up-to-date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.
The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.
Please see the full job desription and specifications and apply via the webiste with the full application forms.
The client requests no contact from agencies or media sales.
Development Officer
Location: Our Sale West
Contract: Fixed Term Contract, Part time - 22 Hrs Per week
Salary: £32,021 pro rata
Are you ready to champion positive change in your community?
Our Sale West Big Local, started in November 2015 with £1 million from the National Lottery, has been working to improve the Sale West estate for almost ten years. As we move into an important phase of our project, we are looking for a motivated individual to help us complete our projects and achieve the best results for our residents.
Imagine playing a key role in helping to create a legacy for the transformative Our Sale West Big Local project. As our Development Officer, you’ll work closely with local stakeholders, funders, and our dedicated team, you'll manage lease negotiations, oversee refurbishment plans, and ensure the future of our already thriving Community Hub. This role provides a great opportunity to contribute to a community-focused program with the potential for ongoing involvement through our legacy plans.
We are looking for someone who:
- Has experience securing and managing external project funding.
- Has knowledge of building improvements and refurbishments or similar
- Excels in collaborating with partners and stakeholders.
- An awareness of the local landscape and community issues.
- Excellent communication skills both written and verbal
If you’re passionate about community development and eager to make a meaningful impact, we’d love to hear from you. View the full role description here…
Please note: interviews are likely to be held on the W/C 23rd or W/C 30th of September.
Closing date 28-09-2024
REF-216 557
30 hours per week, Monday to Thursday
About the job role
We have an exciting opportunity for an Education Centre Assistant in our Training, Education and Development team at St Joseph’s Hospice.
We are looking for someone who has experience in administration and working in a customer service-focused busy environment.
The Training, Education and Development (TED) Team has been established to promote and deliver high-quality evidenced-based education to external stakeholders and internally to Hospice staff, which will help transform the care of people in the communities we serve and beyond. The TED Education Centre staff provide essential support to the rest of the TED Team and are integral to the smooth running and day-to-day operation of the Education Centre and TED service. They work as a team to cover core duties at all times and essential role specific duties during planned and unplanned absences. The team is co-ordinated on a day-to-day basis by the Centre Manager.
About you
You will need:
- Effective communication and interpersonal skills
- Experience of using Microsoft Office
- Experience of working as part of a team and making day-to-day unsupervised decisions
- Experience of working in a customer services environment.
Where you’ll work
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information, please contact John Ames, Head of Training, Education and Development.
For more details and to apply, click the apply button to be redirected to our website.
Closing date: 8 October 2024
Interview date: TBC
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Role Purpose
The Royal Foundation is looking for an exceptional People Manager to support the Director of People & Culture. They will be responsible for ensuring that the Foundation attracts, supports, and retains a high-achieving, diverse and ambitious team, committed to addressing society’s greatest challenges. This is a broad role that will engage with all elements of the employee lifecycle at the Foundation and would be suited to an experienced and dynamic HR professional.
You will have a people operations/HR generalist background and be known for your exceptional communication and interpersonal skills as well as being highly organised, diligent, flexible and detail oriented. You will play a crucial role in creating an engaging, high-performing, diverse and healthy work environment for our employees and championing our culture.
Key responsibilities, but not limited to:
- Recruitment & Onboarding: Lead recruitment across the organisation, ensuring we attract and hire top talent from diverse backgrounds. Develop an engaging onboarding experience that sets new hires up for success.
- Reward & Benefits: Oversee our employee reward and benefits programmes, ensuring competitive salary structures and compliance.
- Process Improvement & HR Tech: Drive HR process improvements and implement tech solutions that streamline workflows and enhance the employee experience.
- Employee Relations & Compliance: Provide advice on employee relations matters, manage complex cases, and ensure HR policies align with best practices and legal requirements.
- Talent Development: Support performance management, career development, and learning initiatives to help staff unlock their potential and grow within the organisation.
- Culture & Wellbeing: Champion employee engagement and wellbeing, embedding initiatives that foster an inclusive and supportive work environment.
Knowledge, experience, and personal qualities:
- CIPD-qualified (or equivalent), with strong HR generalist experience and a proven ability to deliver people projects and organisational change.
- Exceptional relationship-building skills, able to coach, support and influence managers, employees and key stakeholders.
- Strong communicator with excellent organisational and problem-solving skills, and a passion for driving improvements across the employee journey.
- Strong attention to detail, is self-sufficient, flexible and enjoys working in fast-paced, varied role.
Our Company & Culture:
The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships. We therefore welcome and encourage job applications from people of all backgrounds.
Application/Recruitment Process
Join us and play a key role in shaping the future of our organisation! Apply now and help us create a diverse, engaged, and high-performing workforce.
Application Deadline: 03/10/2024
Application Requirements: Please support your application with a covering letter/statement outlining your key motivations for applying, skills, and experience.
Note: This role requires the applicant to have unrestricted UK Right to Work
Please ensure you submit a covering statement/letter outlining your motivations, qualifications, skills and experience.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with an independent school based in London to recruit for a Senior Engagement and Events Manager in order to deliver the events and engagement activities for the whole of the school community: pupils, parents and staff.
As a Senior Engagement and Events Manager, you will:
- Deliver on day to day basis a programme of brilliantly executed opportunities, included both virtual and physical events
- Lead on and be first point of contact for Core Events across the School.
- Deliver donor and supporter care event programme
- Lead on day to day volunteer management
- Support in the delivery of a new and innovative global network for the community.
- Line manage of Engagement and Events Manager and interns
In order to be successful, you must have experienced :
- A track record of delivering highly sophisticated events and communications programmes
- Experience working in development/ alumni relations or equivalent profession
- Experience in managing budgets
- Experience of donor care management
- Experience of volunteer management; committees, project teams or similar
- Hardworking, driven and flexible and good at dealing with a multi faceted workload.
- An enthusiastic and positive attitude.
- Excellent communication skills, both written and oral.
- Highly accomplished in the area of inter personal skills with a proven track record of building trusted relationships with a wide variety of individuals including sophisticated and diverse alumni, parents, benefactors and potential benefactors of all ages and nationalities.
- Knowledge of working with a sophisticated CRM database preferably Raiser’s Edge.
- Strong IT skills: highly proficient with Microsoft Office.
Salary: £40,000 per annum
Contract type: Permanent
Location: South London, hybrid working , 1 day from home during school time, 2 days from home during half terms.
Deadline: on rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
An exciting opportunity has arisen for an enthusiastic and self-motivated Business Management graduate to work on an innovative project with Brighton based charity, Trust for Developing Communities and the University of Brighton.
The role is to create an innovative, professional, and commercially viable community research function, gaining valuable insights with disadvantaged communities and providing actionable recommendations for driving social change.
The Trust for Developing Communities (TDC) seeks to strengthen its community-research initiatives. This involves expanding participatory action research work and enhancing training programs for individuals involved in conducting research within and beyond the organisation. The aim is to enhance the impact of TDC’s social change programmes.
This position is a 28-month fixed term contract as a KTP Associate, to deliver a Knowledge Transfer Partnership (KTP) project.
About you
To be successful in this role, you should have:
- A min 2:1 Business management related degree, preferably with qualification in the field of marketing
- Relevant Masters in the field of Social and/or Strategic Marketing is desirable, as are theoretical knowledge and research enquiry skills.
- Commitment to social justice and enabling social change.
- Project planning and time management skills with the ability to work independently and to meet objectives and deadlines with an appropriate level of supervision.
- Experience completing regular written reports, meeting minutes, and presentations (potentially both at the university and commercially) and academic papers.
- Experience contributing to collaborative decision making in areas of business and research.
- Experience in, and an understanding of secondary research, qualitative and quantitative data capture and analysis, including thematic analysis (for example using NVivo)
About Trust for Developing Communities
Trust for Developing Communities is a registered charity that delivers community-led solutions to tackling inequality across Brighton and Hove through community development, equalities and youth work, participatory research, and training.
Their asset-based approach supports communities to build on their strengths, identify issues and deliver solutions locally.
TDC is a registered charity with over 20-years' experience working with neighbourhoods facing deprivation and communities experiencing exclusion. Working with 13,570 local people and 450 community groups annually,
Further details:
The University is committed to creating and maintaining an inclusive environment for all staff regardless of age, disability, family or caring responsibilities, gender identity, marital status, pregnancy or maternity, race, religion or belief (including non-belief), sex and sexual orientation. We embrace equality and diversity in our working, learning, research and teaching environment and are committed to maintaining a supportive and inclusive community. We particularly encourage applicants from Minority Ethnic backgrounds because the University is under-represented by Minority Ethnic staff.
For the vast majority of our roles, we operate an agile working system with time split between working on campus and at the employee's home. It is the University's expectation that home working will take place within the UK.