Junior Jobs

Age UKs IT Service Management Team is looking for an experienced ITSM administrator to take on a new role of ITSM Lead.

Reporting into the ITSM Service Desk Manager, you will be able to demonstrate a strong understanding of our ITSM platform and evidence working with multiple diverse stakeholders. This is a hands-on role configuring the platform and its various modules. We integrate to multiple systems so a good understanding of these is essential. Experience of integrations would be beneficial.

Automation is key to our success in supporting business objectives so the role holder will have practical experience of implementing digital workflow to solve business problems. Using a blend of technical awareness and strong communication skills, you'll lead the ITSM automation backlog for Age UK. Our ITSM platform is built on Hornbill.

You'll be responsible for the line management of the Junior Hornbill administrator, supporting and working with them to bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.

Please note this role is hybrid and predominantly you will be working from home, with occasional visits to one of our regional offices in London, Blackpool, Devon or Warrington. Your linked office is where you are located closest too. Travel costs to your linked office are the responsibility of the postholder and are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

* Broad and extensive experience of automating processes using workflows and administrating within an ITSM platform. A, I, P

* Strong communication skills and the ability to work collaboratively in a team, stakeholders and customers. A, I, P

* Problem-solving abilities along with strong analytical skills and attention to detail to identify and address issues within an ITSM platform and its integrations. A, I, P

* Technical awareness to interact with utility scripts and gather technical details for reporting. A, I

* Basic knowledge of scripting. A, I

* Experience with ITSM requirements capture and documentation. A, I, P

* Good understanding of the implementation of IT Service Management best practice principles, and agile delivery. A, I, P

Great to haves:

* ITIL v3/v4 foundation

* SQL

* Power Bi

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme

Additional Information

* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Summary

• You must have experience working as a PA and experience managing budgets and tracking cost.
• You must be proficient in MS Office.
• You will have the ability to work confidentially and in line with safeguarding policy.

About You

Closing date for applications: 25th April 2025

Interviews will be held on: 7th May 2025

• A salary of £32,205 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave plus eight bank holidays (pro-rated if working part-time).
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club.

The role of Programme Support Officer will provide administrative and coordination support to new What Works Programmes, ensuring the smooth delivery of projects and initiatives.

The role will also oversee the administration of two expert evaluation advisory groups and the evaluation panel that supports the Evidence & Evaluation team to commission and run high quality projects.

Key responsibilities include:

• Assisting with programme and project design, planning, monitoring of progress, liaison with other teams in Youth Futures, including communications, and resolving problems

• Providing administration support to two expert evaluation advisory groups (including setting up contracts, managing communication with the group, scheduling meetings, taking minutes, and managing payments to advisory group members)

• Meeting note taking and minuting and preparation of relevant documentation as required

• Administration support of panels (including setting up contracts, managing communication with the panel, scheduling meetings, allocating tasks, and managing payments to panel members). These panels may cover ethics, peer review, and provision of evaluation projects.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

The young people we aim to serve – and the challenges they face – are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

Summary

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.

Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

You will be supporting the Learning Specialist's work across a range of digital systems, although primarily the Blackboard LMS. The role will focus on ensuring our NPQ participants and participants on other programmes have the best possible experience when using the LMS by providing technical support and administration. This will also include responsibility for responding to queries from delivery partners and participants about Blackboard. Where necessary, this will also require working across other systems, including the Salesforce CRM, and supporting with live teaching sessions on Zoom, Teams or other platforms.

• This is a fixed-term contract until 31st December 2025
• Whilst this is a remote role, the post-holder will need to travel for the following reasons:
  • 
    
    • Education Office Team Days (3 per year)
    • Education Office Residential (2 days, including 1 overnight stay in the autumn)
    • NPQ Team Days (approx 3 per year)

To be successful in this role, you will need to have:

• Knowledge of Learning Management Systems and their administration
• Experience of adapting curriculum content (using multimedia, creativity and knowledge of instructional design etc.) for an LMS or live training sessions based off existing material
• Customer service approach and ability to triage varying technical issues; ensuring prompt responses

• A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

The British Heart Foundation (BHF) is looking for a dynamic and proactive Junior Buyer to join our new goods Furniture and Electrical team for BHF Home Stores. This is a fantastic opportunity to support our mission and contribute to the development of new goods within our retail portfolio.

Our award-winning retail division is the largest and most successful charity retailer in the UK with rewarding careers in buying.

As a Junior Buyer, you will play a crucial role in supporting the Buyer and wider team in managing the range life cycle, strategic planning, and product development. You will work closely with suppliers, ensuring product quality and optimising stock availability. 

As a Junior Buyer, your key responsibilities include:

• Strategically planning new goods furniture and electrical ranges for BHF Home stores in conjunction with Buyer, taking responsibility for a key area and presenting to senior retail management.
• Negotiating pricing, production, display, packaging and product detail 
• Maintaining relationships with existing suppliers and sourcing new suppliers 
• Communicating with suppliers to drive the critical path and optimise stock 
• Working closely with the merchandising team to interpret sales history and analysis to support the buying strategy
• Reducing costs and improving quality of supply
• Achieving budgeted sales and margin for specific product category 
• Maintaining the range plan and relevant documentation and systems
• Analysing consumer buying patterns and successfully predicting future trends
• Comparative shop reports, market research and identifying product trends
• Field liaison to gauge sales feedback and range balance alongside donated goods
• Communicating display guidelines and product information to the field teams
• Supporting the Buyer and wider team with administrative tasks 
• Training and mentoring junior staff
• Maintaining a high level of QA awareness specific to product category

In this position you'll collaborate closely with multiple internal and external stakeholders including UK suppliers, Marketing, Merchandising and store field teams.

About you 

We are looking for someone with experience in a Retail Head Office buying environment, preferably at the assistant buyer level. 

You should have excellent negotiation and communication skills, a proven track record of success in buying goods, and a passion for retail, especially within the charity sector. 

To succeed in this role you will:

• Proven track record of success in buying, product development, range planning and margin enhancement in a retail environment.
• Excellent negotiation and communication skills
• Strong commercial acumen and a keen eye for product
• Ability to build strong relationships with internal and external stakeholders
• Great organisational skills, attention to detail and ability to prioritise a busy workload
• A proactive attitude with an ability to think on your feet and problem solve whilst meeting tight deadlines and achieving targets
• A passion for Retail, especially within the Charity sector
• Ability to manage, motivate and develop direct reports
• IT proficiency in MS Office (Word, Excel and PowerPoint & SharePoint

Line management experience and working in retail shops would be beneficial. In return you get the chance to join a talented team that works on exciting projects that really make a difference.

Working arrangements

This is a blended role, where your work will be dual located between your home and our Northampton office (NN1 2AP).

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below to be redirected ro our career site. 

Job Title: Junior Events Officer

Location: Hybrid Remote working from our central London office.

Salary: £28,000 per annum

Contract: 12 Month Fixed Term, Full time, 4 days a week (32 hours, Monday-Thursday).

Reports to: Head of Events

Who are Spinal Research?

We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.

  

The Role

We are seeking a dynamic and organised Junior Events Officer to take ownership of a portfolio of mass participation events, including major running and challenge events such as the Chicago Marathon, Berlin Marathon, and other international and UK-based challenges.

The successful candidate will play a crucial role in the events team and will be responsible for the full lifecycle of their events, from planning and participant recruitment to stewardship and post-event evaluation.

 

Key Responsibilities  

• Organise a portfolio of events, ensuring high-quality execution and supporter engagement.
• Recruit and steward participants, providing excellent supporter care to ensure a positive experience and maximise fundraising potential.
• Coordinate logistics and planning, including liaising with event organisers, suppliers and venues.
• Support the recruitment and engagement of event participants, volunteers, and suppliers.
• Creating digital and physical marketing materials on Canva.
• Use event management systems to track participants, maintain accurate records, and ensure effective communication.

• Provide administrative support for event-related tasks, including the general event inbox, supporting handling incoming phone calls, and providing a professional and welcoming first point of contact for supporters.

• Be present at events to support smooth operations, troubleshoot issues and provide support to participants and volunteers. 

• Flexibility to support other event projects and the wider organisation as required. 

Personal Specification  

• Previous experience in charity mass participant events.

• Strong planning and multitasking skills. 

• Excellent communication skills, both written and verbal. 

• Detail-oriented with the ability to work under pressure. 

• Strong time management skills 

• Enthusiastic and proactive attitude. 

• Ability to work independently and as part of a team. 

• Flexible and adaptable to changing circumstances. 

• Willingness to work evenings and weekends as required by event schedules (TOIL will be offered) 

• Excellent knowledge of MS Word, PowerPoint, Excel and Outlook 

Please note: This is not an entry-level role and we would require the applicant to have charity event or community experience. 

Benefits:

· Five weeks annual leave plus bank holidays

· 4 day working week (Full Time - 32h per week, Fridays off)

· Flexible working, with core hours between 10am-4pm.

· Hybrid Remote working. (1 day a week expected in the office).

· Private Health insurance cash plan

· 8% Pension plan

· Cycle to work Scheme

· Onsite Gym in office

  

If you would like to apply and join our energetic team at this exciting time please submit your CV and a covering statement (no more than 2 pages) outlining your interest in the role and why you feel you are right for the job.

Commitment to Diversity and Inclusion: Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.

Closing Date:   10th April 2025 

Applications will be reviewed on a rolling basis, so early application is encouraged.  Unfortunately, we cannot reply to unsuccessful applicants. If you have not heard from us within 2 weeks after the closure date, you may assume you have been unsuccessful on this occasion. 

The London Mathematical Society has, since 1865, been the UK learned society for the advancement, dissemination and promotion of mathematical knowledge. As a registered charity, our mission is to advance mathematics through our members and the broader scientific community worldwide.

 About the role

As our Events and Marketing Administrator, you'll be at the heart of coordinating the bookings, sales, marketing, and operations of De Morgan House Conference Facilities. We estimate the role to be approximately 75% focused on sales and marketing activities and 25% on hands-on event support. Your role will be crucial in ensuring our clients, both internal and external, have exceptional experiences from start to finish.

 What You'll Be Doing:

 1. Conference Facilities (Sales):

• Engage with Clients: Respond promptly to enquiries, manage bookings, and ensure seamless event coordination.
• Build Relationships: Establish and nurture relationships with key clients, offering top-notch service.
• Showcase Our Venue: Conduct venue show rounds for clients and event agents. 

2. Conference Facilities (Marketing):

• Promote and Engage: Manage our social media accounts, run lead-generating campaigns, and engage with our audience.
• Drive Marketing Initiatives: Carry out marketing drives, research competitors, and develop new event packages.
• Network and Collaborate: Attend networking events, maintain relationships with venue finding agents, and distribute marketing materials.

 3. Operational Venue Support:

• Hands-On Event Support: Assist with AV needs, room setup, catering, and be the go-to contact for clients during events.
• Reception Duties: Greet clients, manage internal room bookings, and provide access to visitors.
• Facilities Support: Step in for the Head of Conferences & Buildings when needed, and take on keyholder responsibilities.

Who We're Looking For:

 Knowledge and Understanding:

• Familiarity with the operations of a conference venue or similar hospitality environment.
• Awareness of health and safety policies and front-of-house reception duties.
• Knowledge of the not-for-profit or academic sector is a plus.

 Skills and Experience:

• Experience in a customer-facing role within a conference venue.
• Proficiency in event sales, marketing, and digital marketing.
• Competence with AV equipment and presentation setups.
• Strong skills in Microsoft Office and room booking software (Rendezvous is a bonus).
• Knowledge of SEO and experience supervising contractors.

 Personal Attributes:

• Highly organised with excellent time-management skills.
• Self-motivated, proactive, and responsible.
• A team player with the flexibility to collaborate and achieve shared goals.
• Ability to manage multiple tasks and stay calm under pressure.
• Strong interpersonal skills to build and maintain effective relationships.
• Confident, proactive communicator with a good level of literacy and numeracy.
• Quick problem-solver who exudes confidence and professionalism.

 The role will be based at our headquarters in De Morgan House, Russell Square, London. While the standard working hours are 9.30am to 5.30pm, Monday to Friday, flexibility is essential to meet the demands of our conference facilities.

Salary: Grade: Band 2 - £26,694p.a. to £28,541p.a plus £3,264 p.a. travel allowance

In person interviews will be held on Tuesday 22 April 2025

Ready to make a difference and be part of an exciting team? Apply now and help us create memorable events at De Morgan House!

The London Mathematical Society is an Equal Opportunities Employer. We are open to all applications and will ensure that all qualified applicants receive equal consideration for employment without regards to race/ethnicity, colour, national origin, religion, pregnancy, marital status, sexual orientation, gender identity/expression, age and disability.

Summary

The Secretariat team supports the Chief Executive and Estates Commissioners in their leadership and the conduct of the Church Commissioners' business. The Senior EA provides comprehensive and wide-ranging executive assistance and research/ policy support to the Chief Executive and First Church Estates Commissioner in all aspects of their work, as well as acting as an interface between the and the wider Church/ public. This makes it an important role in respect of the Church Commissioners' efficiency and their relationship with, and accountability to, stakeholders.

You will be directly accountable to the Head of Governance and have frequent collaboration with the Chief Executive, First Church Estates Commissioner, the Deputy Chair and other trustees. There will also be regular collaboration with staff at all levels in the Church Commissioners and, at times, other NCIs, including Chief Officers of the other National Church Institutions and their teams.

• Provide full Executive Assistant support to the CEO (responsible for the overall management of the organisation and its c.150 staff), and the First Church Estates Commissioner (a Governor who chairs the committee responsible for the £10+bn investment fund).
• Interpret and summarise documents.
• Deal sensitively and intelligently with enquiries and re-routing to other departments/staff as necessary.
• Use technology to improve our processes.

• Extensive EA/ Senior PA experience within a senior individual's office
• Extensive experience of managing online diaries for senior individual(s)
• Evidence of a high level of administrative and organisational ability including document management skills and complete understanding of the full Microsoft suite
• Proven ability to summarise complex documents, extracting and representing key information
• Excellent interpersonal skills including the ability to establish positive working relationships with senior stakeholders and to represent the CEO and First Church Estates Commissioner to external partners

Key role requirements:

• The post-holder will work 2-3 days per week in primary office location in Church House, Westminster, subject to business need

Closing date for applications is 08 April 2025.

Interviews will be held on 29 April 2025.

• A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

This post covers a diverse range of work areas both within the Scotland team and the wider Carers Trust social impact function of the organisation. It is pivotal to Carers Trust's mission to transform the lives of unpaid carers by securing robust evidence to influence changes to policy and practice for unpaid carers in Scotland.

Contract: full time, permanent
Hours: 35 hours per week
Salary: £30,000 - £34,000
Location: Hybrid, anchored to Glasgow Carers Trust office minimum 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.

The postholder will play a key role in bringing Scottish voices and perspectives to our UK-wide research and involvement functions and will work with colleagues across the UK to produce impactful evidence to influence changes beyond Scotland's borders. This post will also support the delivery of UK-wide research and involvement strategies in Scotland.

Download the recruitment pack to find out more. 

About The Role

At Alzheimer’s Society we are nothing without the incredible support we receive from the public. As a result of this, our Supporter Engagement team are absolutely vital in delivering tailored support and advice to our supporters and to the public. The team are the driving force behind building meaningful relationships with our supporters and team members are empowered to deliver bespoke conversations across phone, emails and social media, both inbound and outbound. The team are dedicated, hard working and fast paced with a passion for getting things right the first time.

The team manages a high volume of interactions and support is second to none. We pride ourselves on having an open communication style between all members of the team so that help is available for you to be successful in your role.

As a Supporter Engagement Advisor you will be the first point of contact delivering an excellent supporter experience to members of the public and Alzheimer’s Society’s supporters. Through answering queries and proactively delivering exceptional levels of stewardship, you will build relationships and inspire supporters and potential supporters about our work, whilst maintaining accurate system records that reflect and enhance the supporter experience.
 
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.

About you

- Excellent verbal and written communication skills and the ability to liaise with a diverse range of stakeholders.
- A good understanding and experience on using databases and communication systems
- Ability to demonstrate compassion and empathy as you will be responding to supporters and members of the public who need different levels of support.
- Ability to be flexible, demonstrating your ability to shift your approach in an appropriate, respectful and supportive manner to help those affected by dementia.
- Ability to form and maintain strong and long-lasting relationships with our internal stakeholders and our supporters.
- Be comfortable in contributing to discussions around continuous improvement as we have a team of people who are all passionate about improving processes so that our supporters have the best experience.

We encourage creativity and seek people that want to influence how we do things and take pride in being part of a team that excels.

Summary

Dear Applicant, 

The opportunity

We are looking for a talented and enthusiastic communications professional to help us build on our communications effort. The main aim of our communications work is to support our fundraising drive. The core focus of the role is to help our supporters feel part of a movement that is funding cutting edge neurological research. 

We enjoy a solid base of support with c26,000 engaged individuals across a range of audience segments including cash donors (c3,000), regular givers (c4,000), events and community (c3,000), patients and our wider non-donor community (c16,000). Our primary communications channels are our website, Facebook, Instagram and via email. 

We are looking to put renewed energy behind our communications work and seeking to maximise our digital engagement. This includes both promoting fundraising opportunities and using social channels as a means of interacting with, and taking queries from, supporters and the wider public. 

Our work in fundraising is designed to maximise funds needed for research to help the one in six of us that has a neurological condition. 

Why join us? 

 

We are heading into the final year of our current strategy, 2023-2026. This has been developed with growth in mind. We are scaling up some of our fundraising activities following successful tests. We have a lean and dedicated team that are very focussed on maximising income and ensuring a rewarding experience for all supporters. This role is a key part of that approach.

We are aiming to optimise all our digital communications to make a meaningful connection with all our current audiences and the wider public. This means creating regular, interesting content that stands out in a crowded market and motivates people to want to take action. The primary aim of our communications work is to inspire people to either give donations or raise money on our behalf. 

We are looking for someone to build up and maintain our library of inspiring stories – including written format, film and images - to showcase impact, share people’s experiences and inspire others to tell their own story and/or support our work.

The role requires an individual who is proactive, happy to get “hands on” and is keen to use their communications skills to support our fundraising effort. 

If successful in securing this role, you will find yourself in a small but dynamic environment with a flat structure where decisions are taken quickly. The role reports to the Director of Fundraising (currently being covered by a trusted interim with lots of fundraising and comms experience). 

I use my role as CEO to champion fundraising and communications and ensure that we maintain our current focus on building our strengths and ensuring that supporters feel valued and recognised. We are a collaborative team with a positive culture that has a fundraising ethos at its heart. There is scope to experiment, and to grow in the role. Our interim director is extremely experienced and will provide support and mentoring as required. 

This is an exciting, growth opportunity and I look forward to hearing from you. 

To apply, please submit your CV and a cover letter of no more than two pages stating why you would like to work for Brain Research UK and why you believe you are well suited to the role. Deadline: 5pm Monday 7th April 2025.

Caroline Blakely 

CEO 

 

 

Job purpose

This is an excellent opportunity for a communications professional to make their mark. The existing communication programme provides a good base on which to build, and there is plenty of scope to shape things and try new approaches under the guidance of the Interim Director. With support from the CEO and wider colleagues there is significant opportunity for success. 

We are seeking a communications professional to:

·Work with our fundraising team to optimise our digital communications, ensuring content is always engaging, up to date and accessible across all channels

·Liaise with a range of colleagues and relationship owners to secure and manage supporter stories 

·Manage our story library, including permissions and all related images, and ensure we have a spread of stories across the three main focus areas of brain tumours, acquired brain injury and headache and facial pain

·Work with our fundraising team to ensure we build on our segmented approach to quarterly enews and deliver tailored content based on supporter interests 

·Liaise with our Research Manager to showcase the research we are funding and the scientists leading on the projects funded

·Act as content manager across our website, leading on updates in written, pictorial and video format

We are a small team and we are seeking someone who is both able to plan and manage day-to-day activity and roll their sleeves up and get the job done. 

 

Key responsibilities:

Management

• Deliver against our communications objectives via a mix of channels and report on progress using a range of analytics and metrics 
• Collaborate proactively across the organisation to find, develop and share stories that will inspire support
• Be a positive, empathetic team player that engages with all other colleagues across our organisation

Communications

• Work with colleagues to create a pre-planned, agreed schedule of activity that will enable a coherent and consistent approach to comms across all channels
• Coordinate and develop content for our social media channels including sourcing and producing engaging content in line with 
• Coordinate and develop content for our e-news which is sent out quarterly to our supporter base
• Manage our website content ensuring it remains up to date and relevant

·Alongside our fundraisers, to engage with and respond to our online community to ensure they feel engaged and receive response to any enquiries in a timely manner

·Track digital marketing performance using tools like Google Analytics, monitoring key metrics to drive continuous improvement in outcomes 

·Work across the organisation to engage our audience to tell their stories - both in relation to experience of neurological conditions and in relation to fundraising activities

·Work with third party agencies where appropriate, including setting of clear objectives, providing briefings and collating metrics / outcome measures

·To coordinate corporate communications tasks such as publication of our annual review and impact report 

Other duties

•To develop an in-depth knowledge of our work so you can speak with confidence to our audiences about how funds are used

•Effective use of our CRM system (Donorfy) 

•To support all fundraising and charitable activities across the organisation as required

•Other administrative tasks as required

 

Person specification 

Experience

We are seeking a communications professional who is looking to thrive in a charity with an embedded fundraising culture, ambition to grow and solid backing from the CEO and trustees.

Applicants must have:

• Experience of working in communications in a charity of comparable size 
• Experience of coordinating and developing social content and utilising a planning schedule to managed delivery
• Experience of coordinating and developing e-comms to maximise loyalty and engagement 
• Familiarity with website content management

·An understanding of the key principles of managing an online community including how to handle queries and build engagement 

Skills

Applicants must have the following skills:

·Comfort with analytical tools to track digital marketing performance and report on outcomes

·Strong interpersonal skills and an ability to work effectively with 

·An understanding of how medical conditions can impact peoples’ lives and the emotional intelligence to handle interactions with these people sensitively

·Good writing skills and a proven ability to take briefings and use these to draft appropriate written content

·A solid understanding of using film and video for use on websites, social media and other communications channels

·Great interpersonal skills and proficiency with building constructive relationships with a diverse range of people

·Time management – ability to work under pressure, plan and prioritise work effectively and meet deadlines

·Attention to detail – you must be able to consistently produce accurate work

·IT literacy – you must be proficient in Word, Excel, Outlook and PowerPoint

Knowledge

 

·Knowledge of fundraising and communications, including the main trends and developments

• Knowledge of a range of communications tools such as website content management systems, social media platforms (Instagram, Facebook. TikTok etc.) and e-marketing tools (e.g. Mailchimp / DotDigital)

·Knowledge and understanding of the charity sector 

Vision, Mission and Values

 

Our vision

·Our vision is a world where everyone with a neurological condition lives better, longer.

Culture and values

 

Our purpose

·To fund essential research to discover the causes, develop new treatments and improve the lives of those affected by neurological conditions.

Our promise

·We will improve the lives of those affected by one of hundreds of neurological conditions through the funding of essential research and accelerating its progress. We will encourage the brain research community to accelerate progress by sharing knowledge and nurturing future talent.

Our values

·Unity - We believe that we are stronger when we bring people together to work collectively.

·Humanity – We link the brain research we fund to its human impact, by sharing 

real-life stories. We translate our research into words that everyone can easily understand.

·Positive energy – Active. Courageous. Resolute. We are determined to accelerate the progress of brain research. 

Our values shape our culture. They help guide our decisions at every level. They define how we work, every day. We are forward thinking and collaborative.

At MAF International, we are dedicated to supporting the people and communities we serve. We are currently seeking a committed individual to assist in the production of controlled documents and provide essential support to the Quality, Safety & Security (QSS) Services Team and Document Controllers in our programmes. 

Responsibilities

QSS System Administration:

• Manage user access, configuration changes, and dashboards on the QSS database.
• Oversee the QSS support ticketing system and track document change requests.
• Assist in producing statistical reports and creating training materials.

QSS Team Support:

• Attend and document minutes for various QSS meetings.
• Support meetings, training events, report production, and stakeholder coordination.
• Assist with risk management reports and performance data analysis.

Document Production & Amendment:

• Format, proofread, and amend controlled company documents.
• Utilise Web Manuals editing software and Confluence for manual and policy updates.
• Facilitate document change processes and issue revisions.

Documentation Management:

• Process change requests using our in-house document control system.
• Update manuals, policies, forms, and notices on the MAF Intranet (SharePoint) and Confluence.

Quality Control:

• Ensure all documents meet MAF standards before publishing.
• Proofread and cross-reference changes across all affected documents.

Support for Programme Document Controllers:

• Provide regular communication and updates.
• Share latest information and updates on procedures.

If you are passionate about making a difference and providing high-quality support in a meaningful way, consider joining MAF International. Together, we can make a lasting impact.

Qualifications, Skills & Experience

Essential

• A good general level of education
• Good communication skills
• Capable of working independently as well as part of a team
• Ability to work cross-culturally
• Experience of formatting documents
• Experience and knowledge of Microsoft Word e.g. applying styles, table design, forms, tracking changes etc.
• Good degree of computer literacy
• Ability to work accurately and at pace.

Desirable

• A -Level standard or equivalent
• Experience of controlling documents preferable
• Experience in setting agendas and minute writing
• Experience of working with databases
• Experience of using a PDF editor

There is an occupational requirement for the job holder of this position to be a committed Christian.  The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the work place

To apply, please click on 'apply now' and we will send you further instructions on how to apply through our recruitment portal.