Junior Data Officer Jobs in Home Based

A great opportunity to join a sight loss charity, as their new part-time Communications Assistant, supporting the Head of Communications, Marketing and Income on a range of tasks. If you are pro-active, confident building relationships, speaking on the phone, and writing for different digital channels, I would love to hear from you. The role is mostly remote, with 1 day a week in the office in Maidstone, Kent, with flexible working styles available.

Joining at an exciting time, with a new CEO, the charity is embarking on a new transformation strategy, including a charity re-brand and new website. This could be a great place to develop, and gain skills in the accessibility sector.

Communications Assistant key responsibilities:

• Managing and scheduling content for the charity’s social media channels
• Case studies- talk to and capture stories from beneficiaries
• Input, update and maintain accurate data records
• Assist with writing and distribution of fundraising communications
• Provide an excellent service to their donors and supports, through phone calls, emails and by post.
• Produce reports and manage campaign data

Joining a small charity, the team are supportive, passionate, engaging and excited to grow their team.

• Part-time, 21 hours, ideally over 3 days (with flexible working styles)
• Permanent
• Remote, with 1 day a week in Maidstone, Kent, sometimes London if easier for you.
• Salary £25,000 pro-rata’d. Actual salary £14,583 for 21 hours per week.

To find out more, or ask any questions, please apply now. Applications will be reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Smyth & Co is delighted to be partnering with Art History Link-Up, a widening participation education charity to find a Charity Operations Coordinator. This role will play a vital role in the organization, supporting all Charity operations. This is a great opportunity for an individual to contribute to AHLU's growth and expansion, supporting the development of new partnerships, locations, courses, and communication campaigns. This role will collaborate with the COO, CEO and wider team to support and enhance programmes, partnerships, and other operations.

 The role will be mainly office-based, in Central London, however with some flexibility for hybrid working as appropriate.

 Some key responsibilities:

• Support the CEO and COO in day-to-day operations.
• Oversee efficient practices, adherence to policies, and operational effectiveness.
• Support fundraising initiatives and explore income streams for sustained growth.
• Collaborate with trustees and teams to advance strategic aims and objectives.
• Support events and administrative tasks such as calendaring and correspondence.

What you’ll bring to the team

• Proven success in project coordination and management.
• Adept at working under pressure, and with excellent attention to detail
• Excellent written and verbal communication skills.
• Exceptional organisational and prioritisation abilities.
• Experience in data analysis with a high attention to detail
• Commitment and enthusiasm for our mission.

About Art History Link-Up

Art History Link-Up believe that art history shouldn’t belong to the handful of people who currently have the opportunity to study it, unfortunately currently, fewer than 1% of state schools offer History of Art A level. To address this, AHLU has provided free courses in art history to over 500 students from over 300 schools across the UK. Their alumni are now studying art history at Russell Group universities across the UK, including the Universities of Oxford, Cambridge, and the Courtauld Institute.

Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

Please click apply to visit our careers portal and see our candidate pack for this role. 

About Mental Health Innovations (MHI)

Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.

Job Purpose:

To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.

Key Responsibilities 

• Ask for and check references for new volunteers
• Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
• Follow up with prospective volunteers to encourage them to apply
• Work with the Communications team to promote volunteering opportunities online
• Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
• Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
• Check the status of volunteers who are part of the relevant Update Service
• Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
• Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
• Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
• Liaise with our selected external provider for any queries 
• Escalate disclosures to a panel for review, if required
• Accurately update outcome information for each volunteer
• Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete 
• Utilise tools such as Jira, Salesforce and effectively
• Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
• Undertake other ad-hoc tasks commensurate with the role as necessary

Essential Criteria

• High levels of patience, and willingness to carry out repetitive tasks
• Good all round computer skills
• Highly organised and meticulous attention to detail
• Ability to maintain confidentiality and exercise discretion 
• Troubleshooting skills and a logical approach to problem-solving
• Excellent communicator, both written and verbal, to a wide range of audiences
• Experience of recruiting, supporting and working with volunteers 
• Flexible approach to work, with a willingness to work occasional evenings
• A team player

Desirable Criteria 

• Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
• Be creative and an innovative thinker 
• Working knowledge of one or more of these tools/products:

• • Salesforce
  • JIRA
  • G-suite

• Knowledge of GDPR (main concepts and principles)

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Fundraising and Engagement Administrator
Post no: 617
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £23,088.00 F.T.E (actual salary £9,360 per annum)
Hours: 15.0 hours per week, over 3 days (to be agreed)

About the Role

This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.

The successful applicant will carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes. This is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.

Key Duties

• Carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes (support meeting and greeting; post; email and telephone enquiries; finance, room bookings and meetings for fundraising and engagement / training departments; ordering and monitoring resources for fundraising and training.
• Deal with a wide variety of calls and enquiries from the general public, corporate organisations, operational staff, and managers, responding and taking action as appropriate (taking messages; relaying information accurately and on time; offer appropriate information regarding fundraising / communications and training.
• Responsible for stock checking and supplies and resources and open communication with internal and external parties.
• Ensure fundraising and marketing materials are stocked, and marketing materials are up to date.
• Monitor and maintain communications, training and fundraising email boxes.
• Liaise with internal / external parties regarding training duties as necessary and as directed by the Income Generation Manager.
• Write and send out outgoing thankyou letters to income streams.
• Help maintain an up to date and accurate supporter database and finance log.
• Provide general support to the Fundraising and Engagement Team.
• Provide general support to other Departments within the organisation.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Monday 11th November 2024
Interview date: Monday 2nd December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Purposeful Ventures aims to create a fairer society where all young people thrive. We are the UK’s leading charity for researching, incubating, launching and scaling initiatives and funds that tackle issues across education and society, from cradle to career, creating wide-spread system change and providing young people opportunities in education and beyond.

The HR and Team Coordinator will help ensure that Purposeful Ventures runs smoothly and efficiently.

You’ll work most closely with the Head of People, helping her to keep all of our HR administration in good shape and making sure that current and prospective staff are informed of and supported through HR matters across the employee lifecycle. You will also work closely with the COO and wider operations team to support the overall smooth running of Purposeful Ventures, from making sure we have a pleasant and productive physical office space to helping to maintain our digital files and CRM, to minuting meetings and supporting with finance administration.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions. 

The HR and Team Coordinator will be organised and will have fantastic attention to detail, a strong can-do attitude and a willingness to proactively contribute to the team in multiple different ways. You’ll enjoy working flexibly and collaboratively and forming strong relationships within Purposeful Ventures and beyond.

Responsibilities and duties

Provide effective and efficient HR administration throughout the employee lifecycle for both Purposeful Ventures and its incubated ventures and funds, including: 

• being the first point of contact for the HR mailbox;
• managing employee onboarding and offboarding processes;
• coordinating all HR admin processes; 
• upkeep of the HR Information System, CharlieHR; and
• administration of all recruitment procedures from job application to appointment, using Team Tailor. 

Contribute to the efficiency and effectiveness of the Purposeful Ventures Team, by providing team coordination and administrative support, including: 

• being the first point of contact for general enquiries; 
• managing the team calendar; 
• supporting the external IT services contractor;
• providing research and administrative support to the COO;
• ensuring the efficient management of CRM information, team and project documents and templates; and
• minuting incubated ventures’ project board meetings as needed.

Ensure that the Purposeful Ventures team has a pleasant and productive working environment by:

• supporting the operations team to make the Purposeful Ventures office a pleasant, productive, inspiring environment for staff and contractors to work and collaborate;
• keeping the Purposeful Ventures office well stocked with agreed supplies;
• managing the day-to-day coordination of the office and office visitors; and
• monitoring office IT equipment, ensuring items are working well and repaired swiftly and that staff have access to the facilities they need.

Contribute to the smooth running of our finance processes, providing support to finance staff including mailbox monitoring and expenses submissions. 
 

Key requirements

This role will suit someone who enjoys administration and making things work well for staff and clients, and delivering efficient customer service both internally and externally.

We are particularly interested in candidates with prior experience of HR administration. 

The successful candidate will have:

• A commitment to and interest in Purposeful Ventures’ mission
• Experience in HR administration and office coordination
• Experience of handling and managing confidential data
• Excellent administration skills, detail orientated and systematic with the ability to multi-task and prioritise work to meet deadlines
• Excellent communication skills, both written and verbal, with the ability to adapt communication styles to the situation and audience
• Excellent numeracy skills
• Demonstrable commitment to and experience of implementing and improving systems and processes
• Experience using a CRM
• Experience working in a fast-paced working environment and/or a growing organisation

We are looking for a part time Information & Advocacy Community Support Worker in Scotland.  You will be home based living in the North of Scotland.

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this role.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes we are seeking a new team member on a fixed term basis o support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to manage workshop delivery
• Enhance our feedback and customer service to all our stakeholders, including schools and volunteers

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
• Working in a fast paced environment
• Strong accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (min 3 or 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

Operations Coordinator
Responsible to: Director of Finance & Risk

Contract Type: Permanent, full time

Days/Hours per week: 37 hrs per week
Salary: £25,000 a year
Location: Edinburgh

We are seeking an individual with strong administration skills to join our team in the role of Operations Coordinator and support our mission to end homelessness.  This role will support the administrative and operational functions within our offices in Edinburgh and Glasgow, together with our coffee shops and Village, whilst being the first point of contact for inbound enquiries. 

We are looking for a well organised individual, with good problem-solving skills and a can-do attitude to become part of our friendly team and are keen to learn and develop. 

What you’ll be doing:

· Ensuring our offices in Edinburgh and Glasgow are fit for purpose, providing an environment that is welcoming to both staff and external visitors.

· Managing and responding to inbound email and telephone enquiries.

· Manging shop related customer orders, inbound enquiries and invoicing.

· Supporting elements of finance administration, especially during holiday periods. 

· Booking travel, accommodation, training courses and supporting colleagues with other business-related purchases.

· Maintaining the health and safety maintenance tracker and supporting colleagues with actions and maintenance required in each of our operational units and at our Village.

· Arranging meetings and taking minutes if required.

· Supporting with data protection compliance and updating records and policies.

· Supporting the Finance & Risk Director in ensuring our IT systems are safe and secure, in conjunction with our external IT support. 

· Compliance with legislation and adherence to best practice.

· Supporting the Senior Leadership Team with other administrative and operational matters as reasonably required. 

Why join us?

· Impact: your work will empower people experiencing homelessness to transform their own lives through our key pillars of providing homes, jobs, food and support.

· Culture: you’ll be part of a supportive and dynamic team in an entrepreneurial organisation that values your unique take on how to achieve our goals.

· Growth: opportunities to work on exciting projects and learn, grow, and shine in a role that’s as rewarding as it is challenging.

· Perks: competitive salary, flexible working hours, and benefits including:

o 32 days paid annual leave (pro-rata)

o Staff discount at Social Bite Coffee Shops

o Reward Hub (discounted gym, restaurants, shop partnerships)

o Enhanced sick pay

o Cycle to work scheme

o Employee Assistance Programme

o Reflective Practice

o Values Superstars rewards

Application process: please send a CV and cover message. Your cover message should give us a sense of who you and help us understand why you’re a good fit for this role. It could be a letter (up to 500 words), a video or voice note (up to four minutes), or something else.  Ultimately, it’s what you are comfortable with. Note – applications without a supporting message will not be considered.

Recruitment process:
We believe the right recruitment process is one that allows both of us to learn about the other, to ensure that we both make the right decision.  The right candidate will fit well within Social Bite, understanding and believing in our values and what we are trying to achieve. 

There will be a two-stage process (with possibly an initial telephone/teams call) allowing you to meet with Peter Kerr, the Finance & Risk Director, along with colleagues. 

As this role is one that replaces an existing, we are keen to recruit as soon as possible, so all applications will be considered as they are received and interviews scheduled on a rolling basis, therefore early applications for this role are encouraged. 

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish in order to enable sustainable, high quality service provision for children and young people and promote great youth work in all its forms.

As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these. 

Our Ealing Young Champions programme has been developed over the last four years, and we have secured multi-year funding to run projects designed to engage and empower local young people to advocate for practical solutions to address the issues that they and their peers face. Whilst a core group has been established over time, the way the project is run will be set by the successful applicant according to their own experience of working with young people.

We are also about to begin an exciting new project, taking over a local Library and developing it as a hub for services for children, young people and families in Greenford, alongside a core library offer for the local community. The appointed person will be instrumental in engaging with local young people to ensure they have a say in how the building and services within it are developed.

Main Purpose of the role:

1. Manage the planning, recruitment and delivery of our Ealing Young Champions Youth Voice project

2. Advocate for and embed youth voice into the work of partners, stakeholders and members and identify new opportunities to develop youth voice and co-production programmes

3. Work with colleagues to set a strategy for embedding co-production in YEF’s organisational practice

4. To provide project management and support on youth engagement with the Greenford Library project

Please see attached role description and person specification for a more detailed breakdown of the role and skills needed to do it.

Are you a storyteller with a keen eye for detail?

We are looking for a creative written communicator with an excellent eye for detail to tell the story of The Listening Place, our volunteers and our visitors.

The Listening Place offers free, confidential, face-to-face support for people feeling suicidal, provided by highly trained volunteers using active listening skills. Over eight years, the charity has grown rapidly, with now over 800 volunteers delivering up to 150 appointments daily across three sites. TLP receives 750 new referrals every month and will provide support to 8000 people struggling with suicidal feelings this year. This growth, achieved without waiting lists, highlights how TLP balances ambition with a commitment to high-quality, person-centered support. With plans to expand to East London and strong donor and media interest, it’s an exciting time to join this effective, community-led service.

This is a pivotal role where you will be responsible for giving TLP a voice across external and internal communications. Through dependable, precise and creative communications, you will help TLP meet its three key communication objectives:

• To inspire and retain volunteers and supporters.
• To influence public and stakeholder opinion on how to deliver effective suicide prevention services.
• To help recruit new volunteers.

All your copy should be clear, concise and help deliver against one of these key objectives.

We are seeking an individual with an excellent eye for detail who is a self-starter, able to seek out stories and respond to opportunities as and when they arise. This means over the course of a day you could be covering an event, interviewing a volunteer, setting up targeted paid adverts or responding to messages from supporters.

Your success will be judged on your ability to deliver all communications with a meticulous attention for detail and a clear understanding of TLP’s voice.

Core Responsibilities:

The Communications Coordinator will:

Working under the direction of the Head of Fundraising and Communications, the Communications Coordinator will be responsible for the development, delivery, analysis and growth of TLP’s communications through effective copy for internal and external stakeholders. This includes:

• Leading on day-to-day account management and content creation for organic and paid activity on TLP social media channels.
• Planning and executing activities for national campaigns including World Suicide Prevention Day and Mental Health Week.
• Working with and supporting teams from across the organisation to execute engaging internal and external communications and digital campaigns including monthly volunteer and supporter newsletters.
• To act as a point of contact for teams for communications related queries, maintaining a good understanding of approaches, channels and technologies in order to do this.
• Recognise, mitigate and appropriately escalate communications related incidents and risks including reputation management, information governance and sensitivity issues.
• Regularly reviewing website content, looking for ways to constantly improve user experience.
• Compiling regular monthly statistics and analytical reports, evaluating our online performance against agreed metrics.
• Ensure all records are held in compliance with GDPR and the Institute of Fundraising policies.

We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Attributes and Skills:

Essential

• Meticulous attention to detail in all written language.
• Strong news sense, as well as digital copywriting and editorial skills.
• Self-motivated, energetic and able to use own initiative.
• Broad understanding of social media platforms, insight software and campaign management.
• Strong commitment to and good understanding of TLP’s mission and values.
• Proactive and self-motivated - able to plan and prioritise workload effectively and multi-task.
• A flexible and helpful approach - willing to go the extra mile.
• Excellent verbal and written communication skills including willingness to respond to some out-of-hours communications activity.
• Commitment to anti-discriminatory practices and equal opportunities as well as the ability to apply a sensitive approach to all areas of work.
• Tactful and able to safeguard sensitive or confidential information.

Experience:

Essential

• Working in a communications role, or demonstrable transferable experience/qualifications
• Experience of developing and delivering communications materials and information for wide and targeted audiences
• Experience of working across teams or with multiple stakeholders to coordinate the production of communications
• Planning and deploying paid-for social media, digital campaigns, and email marketing
• Content creation – for websites and social media channels (LinkedIn, Facebook, Instagram and Twitter)
• Digital skills including Office 365 systems (inc. Teams and SharePoint), WordPress, Photoshop, Google ads and Canva
• Developing an engaging end to end digital customer experience.

Desirable

• Knowledge of the charity sector and the mental health landscape
• Analytics and data skills including Google Analytics
• Search engine optimisation.

Hours

22.5 hours a week, office hours, with occasional evening and weekend work to meet operational requirements.

Location

1 Cambridge Court, 210 Shepherd’s Bush Road, Hammersmith, London W6 7NJ and remote working

Reporting line

The Digital Communications Officer will report to the Head of Fundraising and Communications.

Salary: £17,955 per annum (£29,255 FTE) at 3 days a week plus benefits (3% employer contribution towards pension, 25 days annual leave (FTE) per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.)

Please submit a CV and Cover Letter of no more than one side by November 1st. Interviews will take place w/c 11th November.

1-year fixed term contract, maternity cover

35 hours per week, minimum one day per week from office

Accountable to: Director of Operations & Membership Systems

PLEASE SUBMIT COVERING LETTER ALONGSIDE CV FOR YOUR APPLICATION.

Key Responsibilities:

Facilities and office administration

· Lead on all first aid and fire compliance duties

· Issuing and collating health and safety risk assessment forms to staff, organising fire, health & safety and first aid training as required

· First point of contact for staff re any office/building/equipment maintenance issues

· Liaise with landlord for office/building/equipment maintenance/health & safety matters

· Stationery, refreshments and printing replenishing and ordering

· Courier and postage bookings and arrangements

· Maintain a supplier contact list

· Processing, collating and reconciling credit card expenses

· Managing documents/files within the onsite storage area (crypt) and around the building

· Provide office induction to new staff, including requesting FPH/RCP passes, IT accounts, welcome pack including, IT & health & Safety induction and fire evacuation training

Events and Travel Administration

· Manage event registrations.

· Log and chase event registration RSVPs for external invites and issue joining instructions

· On the event day involvement and support including arranging set up

· Source venue space for FPH events and meetings to be held externally

· Identify and negotiate bulk accommodation for FPH events/conference

· Make travel and hotel arrangements for FPH Officers, Board members, Committee members and staff including taxi, rail, air and car.

· Identify, develop, implement and maintain administrative procedures/systems

Zoom administration

· Arrange zoom meetings and webinars as per requests, including sharing meeting details

· Log relevant meetings in the booking’s spreadsheet

· Host zoom meetings and provide support as required 

Membership Programme

· To provide administrative support to the membership team when required

· Assist with incoming membership queries/request

Workforce Programme (Revalidation & CPD) 

1. To support and administer the Faculty’s statutory duties relating to the revalidation of public health specialists including:

· monitoring and delivering the revalidation service

· responding to member and other queries in relation to revalidation.

· maintaining and updating the list of FPH revalidation appraisers

· liaising with external stakeholders, including the Academy of Medical Royal Colleges 

2. To support the development and delivery of a system of appraisal and revalidation for public health specialists from backgrounds other than medicine. 

3. To administer the Faculty’s annual programme of Continuing Professional Development (CPD) activity including:

· monitoring and delivering the annual programme

· maintaining and updating the CPD database

· processing annual CPD returns

· arranging annual training of CPD advisers

· supporting members in using the online CPD Diary

4. To administer the CPD annual review process including analysis of the review for the CPD Director. 

5. To provide administrative support to the CPD Committee including:

· organising and servicing meetings as required

· preparation of papers

· minute-taking and follow-up of action points

6. To deal with general enquiries and to assist with all routine tasks of the Education, Standards & Advocacy Department.

7. To deal with enquiries to a high level of customer service, replying, referring or responding as appropriate.

8. To liaise with colleagues elsewhere in the organisation to ensure good communication, coordination and collaboration.

9. Provide cover within the department as required and assist with general enquiries.

10.  Undertake any other reasonable activities as requested by the Deputy Chief Executive.

Person Specification

Skills and abilities

Excellent organisation and problem-solving skills = Essential

Excellent customer service skills and delivering a customer-centric service = Essential

Ability to communicate (verbal and written) in a manner that is fluent, clear and compelling to a range of audiences = Essential

Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines = Essential

Ability to identify and solve problems or concerns constructively and creatively = Essential

Ability to identify opportunities for systems and processes to be improved to deliver solutions = Essential

Ability to develop processes and encourage others in their adoption = Essential

Ability to work as part of a team and support team objectives = Essential

Ability to understand and demonstrate commitment to the FPH’s Values, Ethical Policies and Equality & Diversity Policy and to ensure all activities are carried out within this framework = Essential

Experience & Qualifications

Proficient user of Zoom Meetings and Webinars and Microsoft Teams = Essential

Experience of working effectively within a team, developing effective and supportive relationships with colleagues = Essential

Experience of using a CRM (Customer Relationship Management) system (preferably Microsoft Dynamics) and Microsoft products e.g. outlook, word = Essential

Degree qualification or equivalent = Essential

Experience of working in a operations or facilities team = Desirable

Experience of working effectively in a Royal College or Faculty environment = Desirable

Experience of working in a membership organisation = Desirable

Skilled in data analysis and manipulation using tools such as Excel, Microsoft Dynamics = Desirable

This is an opportunity to join Refuge as a Refuge Worker to provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.

A driving license and access to a car is essential to the role.

We are looking for a team player with excellent administrative skills, lots of enthusiasm and someone who will have a flexible and adaptable approach. They will be able to multi-task and work well under pressure using their initiative, ensuring the smooth operation company marketing.

Marketing Assistant is a new post at Open Clasp which will work closely with our producing team to deliver marketing campaign plans for our productions, community events & training programmes. They will schedule social media content, support in the creation of written, film & audio content for our audiences and monitor our website and social media analytics.

At Open Clasp our aim is to Change the World, One Play at a Time by placing theatre at the heart of transforming the lives of disadvantaged women and girls. We make truthful, risk taking, and award-winning theatre informed by the lived experiences of all women and girls. We are feminist. We fight for the rights of women and girls. We challenge injustice where we find it and stand as an ally with marginalised communities experiencing discrimination.

Founded in 1998, Open Clasp is part of the National Portfolio of Organisations funded by Arts Council England.  We take a special interest in women and girls from the North, shining a light on their experiences through our work. We make space for debate, encouraging our audiences to walk in the shoes of women excluded from society and the arts to address gender injustice.

Our transmedia approach shapes the work of researchers and leading policy experts. We contribute to regional and national discourse, performing Key Change at the Houses of Parliament in 2016 contributing to the Prison Safety and Reform White Paper, Lasagna was used in evidence as part of the Ministry of Justice Family Law Inquiry 2020 which recommended a root and branch overhaul and Rupture is the result of the Parental Rights in Prison partnership with NEPACS and Durham University. In 2021 during the pandemic, our play ‘Sugar’ was commissioned for BBC iPlayer and was programmed on Way Out TV directly into 54k prison cells.

Our Values:

• To collaborate with some of the country’s most marginalised women and young women, placing their lived experience at the centre of our creative processes
• Ensure the voices of those women are heard by audiences including policy makers
• Make space for discussion, debate and critical conversations
• Promote respect, equality and inclusion

Open Clasp is accredited as a living wage employer, Better Health at Work scheme and Investors in the Environment award for our environmental commitment.

About you

You will be passionate about campaigning for gender justice and building the power of women and girls for social & cultural change. You will have experience of marketing and PR, and an interest in working within the charity sector. We are a fast-paced company so you will need to have strong listening skills, an eagerness to learn and an open mind to develop and share ideas as part of a collaborative team. You will have a passion for the arts and its ability to bring about positive changes in people’s lives.

Our work involves creating spaces for women, inclusive of trans women, to be creative, to talk and discuss. To apply for this role you must be a woman. Open Clasp is exempt under the Equality Act 2010 Schedule 9, Part 1 due to the importance of this role working closely with members and participants, who are predominantly vulnerable women, and building relationships with these groups.

Engagement & Activities Coordinator

We are seeking to recruit a dynamic and enthusiastic individual to join a Learning Disabilities team as an Engagement & Activities Coordinator working within Supported Living Services across Newcastle, Gateshead, North Tyneside and South Tyneside.

Position: Engagement & Activities Coordinator

Location: Newcastle, NE3 3LZ, with travel to services across Newcastle, Gateshead, North Tyneside & South Tyneside
Job type: Permanent, full-time - 37.5hr per week
Salary: £25,000 - £27,000 (dependant on experience)

Closing date: Friday 8th November 2024 at 5pm. We reserve the right to close this ad earlier should we see a high number of suitable candidates apply

Requirements: A valid driving licence and access to a car with the ability to travel between services in Newcastle, Gateshead, North Tyneside & South Tyneside.

About the role:

The purpose of this role is to provide engagement co-ordination of all communication and activities to support the future development of the service.

Key Responsibilities include:

• Provide coordination and administrative support for Communications and Engagement projects across Newcastle, Gateshead, North Tyneside, and South Tyneside.
• Manage events, including planning engagement activities for clients and colleagues.
• Implement recruitment initiatives using social media, print, and outdoor spaces, with client involvement.
• Support colleague engagement through surveys and feedback.
• Collaborate with the Communications Team on campaign planning for the department.
• Create, edit, and publish news stories and content across various communication channels.
• Produce website content, such as case studies and news stories.
• Organise and execute inclusive events, including venue logistics, budgeting, and vendor management.
• Recruit, train, and supervise volunteers or staff for event support.
• Evaluate activities and events through participant feedback to improve future initiatives.
• Build partnerships with local organisations to enhance activity offerings.
• Develop promotional materials and use multiple platforms, including social media, for event marketing.
• Handle event-related issues to ensure safety and satisfaction.
• Manage tasks, ensuring timely updates and reports on projects.
• Maintain contact lists and manage communications, including weekly updates.
• Analyse and present data in various formats and ensure processes are followed for proper documentation.

About You:

We are looking for a dynamic person to join a caring, enthusiastic, and dynamic Team across. Focusing on the engagement and activities for the people supported. You will have the following key attributes:

• Strong communication skills both written and verbal.
• Strong organisational skills and the ability to manage multiple priorities.
• Initiative-taking approach to problem solving and ability to work under pressure and own initiative.
• Experience in developing professional relationships with others.
• Ability to extract, collate and present data.
• IT literate with strong MS Word, Excel and PowerPoint and social media or marketing skills.You will be required to register as the manager with CQC. Full support will be given to achieve this within 6 months.

Other roles you may have experience with could include: Activity Development Worker, Activity Development Leader, Senior Club Leader, Club Leader, Engagement Coordinator, Community Engagement Officer, Community Engagement Lead, Activities Worker, etc.