Jobs
ALDER HEY CHILDREN’S CHARITY
Job Title: Assistant Shop Manager
Reporting To: Old Swan Shop Manager
Salary: £24,825 - £26,603
Hours: 37.5 hours per week
Location: Old Swan, Liverpool
Job Purpose:
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan.
The Assistant Shop Manager will be an integral part of the wider Charity team.
Main Duties/Tasks:
You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be an ambassador of Alder Hey Children’s Charity on the high street.
Income generation
• Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
• Support the team to maximise income from Gift Aid on donated products.
• Work with the wider Charity team to promote and support fundraising activities and events.
Volunteers
• Support and management of a team of volunteers.
• Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
• Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
• Help to provide and support ongoing training and development for volunteers.
• Work and treat staff and stakeholders in accordance with the Charity’s values.
Health & Safety (in conjunction with Shop Manager)
• Ensure the shop adheres to Retail Health and Safety regulations.
• Ensure the Health and Safety of staff, volunteers, and customers.
• Help to ensure staff and volunteers are trained in manual handling.
Stock Control (in conjunction with Shop Manager)
• Ensure continuous, sufficient levels of high-quality stock.
• Be responsible for deliveries and stock controls.
• Ensure stock is appropriate to the business and priced accordingly.
• Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
Customer Service
• Be professional, patient and have a ‘people-first’ approach to customer services.
• Be committed to the principles of equality, diversity, and collaborative working.
• Set high standards of cleanliness, display and merchandising.
• Establish quality standards, consumer safety and ensuring continuity.
• Play a key role in enabling the shop to represent the Charity’s values.
The charity is currently conducting a four day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four day working week. The trial is monitoring the benefits of a four day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Sunday 14th July 2024
Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Thursday 25th July 2024
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
A Tenant Management Organisation (TMO) is an organisation set up under the UK Government’s Housing (Right to Manage) Regulations 1994, which allow residents of council housing or housing association homes in the UK to take over responsibility for the running of their homes.
Cottington Close TMC became a corporate body and annually elected a management committee to run the body. This body then entered into a formal legal contract with Lambeth, known as the Management Agreement.
Operational & Strategic Manager
To lead the operational and strategic management of the service covering tenancy services, repairs, cleaning, grounds maintenance and other estate services.
To ensure the proper governance of the organisation and to lead in a manner that supports and guides the organisation’s mission as defined by the Board of Management.
To manage a small team of seven staff to deliver customer service excellence and inspire them to provide a brilliant customer experience.
To oversee the day to day financial management of the RMO, including rent collection and arrears control.
To develop and maintain effective working relationships with Board members, residents and colleagues and work with council officers and other relevant agencies and professionals where required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Support Team Manager
Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.
Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Contract: Permanent
Salary: £24,150 - £27,760 per annum FTE
Overall Purpose
- To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
- To partner with social workers and representatives from other agencies, for the benefit of the young people.
Duties & Responsibilities
- To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
- To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
- Improved Physical Wellbeing
- Improved Emotional Wellbeing
- Increased engagement with Education, Employment and Training
- Increased Social engagement
- Increased Personal Safety
- To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
- To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
- Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
- Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
- Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
- Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
- Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
- Take part in planning and attending day trips and Baca’s annual residential week.
- Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
- Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
- Prepare young people for meetings and help them to understand what is being communicated.
- Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
- Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
- Develop and maintain excellent communication with all members of the team and all external partners and supporters.
- Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.
General
- Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Adhere to all Baca’s policies and procedures.
- Be a role model, leading by example in practicing the Values of Baca.
- Play an active and supportive role within the organisation.
- Take ownership of all administrative aspects of the role.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
- Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.
Personal specification
Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.
The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.
The role will require the successful candidate to complete an enhanced DBS check.
Knowledge and Understanding
- Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
- Ability to respond to change at short notice.
- Able to work as part of a highly diverse group of people.
- Able to work in partnership productively with teams internally and external stakeholders.
- Knowledge of safeguarding practices.
- Able to be accountable, take responsibility and be willing to learn.
- Self-motivation and flexible attitude to work.
- Proactive individual who is willing to take initiative in getting involved in a range of activities.
- Ability to be patient, calm and tenacious in very challenging circumstances
- Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
- Driving Licence that allows you to legally drive a car in the UK.
- Access to your own car
Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/baking_workshop_2019_02_26_12_15_44_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/18699356_1469163156475963_3282556486464360440_o_2019_02_26_12_16_08_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/10733813_924586837600267_3479136563126023538_o_2019_02_26_12_16_43_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/img_20170614_wa0012_2019_02_26_12_16_58_pm.jpg)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new challenge? Do you enjoy working with children & young people and positively impacting their lives? We have an exciting opportunity for a hardworking and passionate individual to join our new Short Breaks Service as the Deputy Manager, on a full-time permanent basis.
Location of the post: Mountsorrel, Leicestershire.
Service Overview: Barnardo's, the UK's largest Children's Charity are currently on an exciting and innovative Journey alongside Leicestershire County Council to deliver a range of Children's homes for the most vulnerable children & young people in Leicestershire.
Please note: Our Short Breaks home is due to open in May 2025. You must be flexible to travel throughout the locality to work in our other Leicestershire Residential Services Children's homes based in Hinckley, Coalville and Syston until Short Breaks is operational. This home will then become your base location.
Our beautiful new Short Breaks home in Mountsorrel will support children & young people between 8-18 years who have a diagnosis of Autism Spectrum Disorder (ASD) and challenging behaviour. The service will provide up to 3 service users at any one-time opportunities to enjoy different experiences, establish friendships and develop confidence, independence and social/emotional skills.
Some of the responsibilities of the role include but are not limited to:
- To build trust and develop nurturing relationships which promote the service user's independence, wellbeing, strengths, and capabilities.
- To work in partnership and build relationships with parents/carers and other professionals.
- To shift lead and conduct staff supervisions.
- To support the Registered Manager with audits and other duties where required.
- To contribute to the upkeep of the home including cooking, cleaning etc.
- To document information accurately and ensure records are kept up to date.
- To ensure safeguarding policies and procedures are adhered to.
- To promote, monitor and maintain a safe environment at all times.
Essential requirements to evidence in your written application:
- Must hold a Level 3 qualification relevant to Residential Childcare.
- Must hold OR be willing to work towards the Level 5 Diploma in Leadership for Health & Social Care and Children & Young People's services.
- Must have at least 1 year supervisory and shift leader experience in a Children's Residential setting.
- Knowledge and experience of working with OFSTED Regulations and Quality Standards of Children's homes with the ability to support the manager to achieve a rating of outstanding.
- Knowledge and experience of recording and reporting to enable safeguarding and protection of children & young people.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welfare Benefits Advisor – Adults
Salary: £27k to £30k negotiable & dependent on experience
Training can be provided in key areas of the role for those with essential experience. (see person specification)
Hours: 37.5 hours a week
Place of work: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Contract period: Permanent
Accountable to: Welfare Benefits Team Leader
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 25 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability - all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits and Independent Living.
AoD’s Welfare Benefits Service
The Welfare Benefits Service provides free independent advice and assistance to all disabled residents and their carers who live and work in Hammersmith and Fulham borough. The service is for all ages, including parents and carers of disabled children.
We provide free advice and assistance, up to and including Tribunal level, on all Department for Work & Pensions (DWP) benefits, Tax Credits, and some local authority benefits.
Welfare Benefits Advisor will
- Provide high quality Welfare Benefits advice and casework and, as appropriate, representation at the 1st Tier Tribunals for disabled individuals of the London Borough of Hammersmith and Fulham.
- Write Mandatory Reconsideration requests and in a limited number of cases, write appeal submissions.
- Undertake direct welfare advice and casework.
- Maintain appropriate records of work undertaken using an appropriate electronic Welfare Benefits Recording and Information System via AoD’s Charity Log, and through the use of Excel
- Gather information to monitor and evaluate the service.
- Assist with funding applications / tender bids by providing basic factual information to Fund Raising Manager/CEO/Managers to enable them to apply for funding and also enable them to write funding/tender applications.
- Contribute to Welfare Benefits related publicity material, social media, reports for the Board of Trustees and other stakeholders and other documents as required.
- This post requires travel to different locations, e.g. for home visits.
For all work:
- Work in a person-centred way
- Produce agreed regular monitoring and progress reports
- Comply with AoD’s agreed policies and procedures.
- Participate in the wider development of the service and contribute to service improvement as required.
- Be computer literate and administratively self-supporting.
- Undertake any other reasonable duties as identified by the line manager.
Ongoing consideration of applications up to; 12noon Tuesday 09th July 2024
Interviews; on receipt of shortlisted applications between 09th to 18th July
Please note we do not accept CVs and only review applications sent via email or post, not via social media.
Finally, Action on Disability positively welcomes applications from Disabled people.
Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
We are looking for an experience, people focussed individual to join our Senior Leadership Team. As the Finance Manager you will play a pivotal role in the organisations financial and legal operations, producing key financial information and utilising your experience to develop individuals around you.
As a non-profit charity, the Union is not only a great place to work, but one where you can see the impact your work has to student lives on a daily basis.
JOB DESCRIPTION FOR THE PART-TIME FINANCE MANAGER
Purpose of Role
To provide professional advice, information and reports to Trustees and the CEO on all aspects of the Union’s financial and operational performance to enable sustainability and future growth for the organisation. As a member of the Union’s management team, the post holder will provide finance and management reports and ensure all accounting and financial controls are performed in line with good accountancy practice.
Financial Management:
· To be responsible for the management of the Union’s financial affairs ensuring internal and external statutory and
regulatory obligations are met.
· To provide information, advice and guidance to the CEO and Trustees reporting on the ongoing financial viability of the Union and its activities as and when required including the compilation and coordination of budgets and forecasts.
· To ensure appropriate cash flow and investments for the organisation at all times, advising the CEO.
· To coordinate the management of the Unions finances, overseeing the accounting for income, expenditure, and assets, making recommendations for efficiencies and savings in order to obtain value for money.
· To safeguard all the assets of the Union by ensuring that control processes are in place to accurately record asset details in line with the Union’s financial procedures.
· To lead on the budget preparation process to compile, analyse and draft the organisation’s budget each year.
· To manage and develop robust financial systems to suit the organisation’s growing and changing needs under direction of the CEO.
· To ensure that all Union staff and Officers comply with the correct financial systems, procedures and controls and ensure that all statutory requirements are in place.
· To ensure effective processes are in place for assessing and managing business risk, including financial controls and insurance cover.
· To liaise with the University Finance department to submit regular management accounts, variance reports and invoices to access grant funding.
Financial Operations:
· To prepare and produce timely and accurate monthly management accounts.
· To plan and manage the Union’s tax liabilities under existing legislation and reconcile payroll and VAT payments.
· Responsibility for maintaining the Union’s Bank Mandate, ensuring that it is reviewed and amended annually.
· To oversee the processing of all journals.
· To provide support for Commercial Services areas calculating and analysing the cost of sales monthly, and trend analysis as and when required.
· Prepare for annual external audit by completing year end file with all reports required.
· To develop and implement action plans from external audit.
· To oversee accruals, prepayments, stock and depreciation monthly and post journals.
· To prepare for and attend management account meetings with the CEO and the Trustee Board Finance and Audit and Risk sub-committee meetings when requested.
· To produce reports on balance sheet reviews, and twice-yearly reforecast reports.
· Responsible for maintaining the Fixed Asset register, and review of capital investment.
· Manage the Union’s Cash Flow and prepare Cash flow forecasts as necessary.
· Monitor Balance Sheet control accounts ensuring reconciled.
· Overseeing good standards of credit control to ensure that the organisation is distributing monthly statements and debt chasing letters and where necessary instigating legal action for the recovery of funds.
· To analyse VAT transactions and produce the VAT return quarterly
· To submit the annual report and approved accounts to the Charity Commission and other bodies as appropriate and within deadline.
· To ensure the accurate accounting and authorisation of the Clubs and Societies monies and ensure that all expenditure is spent according to Union guidelines.
Staff Management:
· To ensure the smooth running of the Finance Office by overseeing the line management of the finance team.
· To ensure that the finance team produce all data accurately, on time and in the appropriate format adhering to the strict deadlines for both internal & external set tasks.
· To promote a positive working environment and a motivated finance team.
· To provide leadership, direction and coaching for finance team and to set an example of being results focused and aiming for excellence.
· To complete Personal Development Reviews with each member of the finance team.
· To manage, develop and train the finance team in accordance with the Union HR procedures, to ensure that they are meeting or exceeding agreed targets relating to performance, quality of service and standards and taking appropriate action if these targets are not met.
General Notes:
All Union employees are expected to work within the ethos of the Union and strive to achieve the following:
1. To work at all times within relevant legislation as well as structures, policies, and procedures.
2. To work co-operatively with other Union staff and officers, as well as relevant external organisations.
3. To adhere to the highest standards, especially of customer service and safety.
4. To seek to continually develop and improve Union facilities and services.
5. To keep up to date with sector developments, local competition, and students’ views/needs, where necessary undertaking market research to generate such information.
6. To undertake necessary training and to attend all meetings as requested.
7. To promote a positive and professional image of the Union to its members, customers, stakeholders, and other external people.
8. To positively contribute to the organisations ethical and environmental ethos.
9. To perform any other additional reasonable duties as deemed appropriate.
The principle roles and responsibilities will change from time to time and the post holder is required to undertake any additional duties as deemed appropriate.
Staff are required to have a Personal Development plan and to participate in training, meetings or conference considered relevant to their job. Staff must carry out their duties with full regard to the rules policies and procedures and conditions of service contained in the staff information guide.
A condition of the employment is that all staff are expected to assist in key events throughout the year. Staff are expected to portray a positive image both internally and externally of the Union by displaying standards of service integrity, punctuality, politeness, and professionalism.
The Union envisages that this post will develop through time and that the post-holder is expected to be proactive in pursuing these changes. Environmental consideration and environmental best practice are the responsibility of all Union staff. This list is not exhaustive and is a general indication - the role holder will be expected to complete any reasonable task requested of them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Multiple Needs Independent Domestic Abuse Advocate
Salary: £30,000-£32,000
Location: Ealing Women’s Wellness Zone & Hammersmith – Advance Head Office
Hours: 35 Hours per week (a late shift once per week till 7pm)
Contract: Fixed Term – 12 months (from start of employment)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Senior Multiple Needs Independent Domestic Violence Advisor (IDVA) will work within a dynamic, crisis intervention, advocacy and support service based at the CGL Ealing Women’s Wellness Zone. The IDVA will provide support in the local community and at the Ealing Women’s Wellness Zone. The successful candidate will be co-located up to 5 days a week at the Women’s Wellness Zone.
The IDVA will be closely working alongside CGL colleagues/team to deliver support to women with a range of complex support needs including substance misuse, mental health, domestic abuse, sex working, trafficking, and offending behaviour. The IDVA will work in collaboration with their team members to holistically support women in the borough of Ealing to achieve sustained recovery, improved health and wellbeing, helping women to manage/mitigate risks, and empowering them to reach their fullest potential in society as well as ensuring the voice of survivors informs every stage of the process.
The Senior Multiple Needs IDVA will assess the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support. As well as identify and refer to services appropriate to their needs. They will also proactively advocate and advice women of their rights and options for seeking help and support from other agencies, encouraging them to engage with other agencies, and help co-ordinate the provision of multi-agency support where necessary.
About You:
To be successful as the Senior Multiple Needs IDVA you will need to have:
Excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC. As well as understanding of drug and alcohol issues and experience of working within a related field.
Bringing your experience of risk and needs assessment, safety and support planning, and crisis planning and successfully managing high numbers of referrals and experience of working in a co-located setting with another agency and providing consultations/briefings to professionals to support in upskilling them around Domestic Abuse. The candidate will have experience of partnership working and of maintaining excellent working relationships with a range of stakeholders.
This is an exciting opportunity for you to work as part of an innovative service, designed to offer multi-disciplinary wrap-around support to women with multiple needs, with the aim of facilitating long-term recovery.
We enthusiastically welcome applications from Substance Misuse Workers/Practitioners, Recovery Workers, Recovery Practitioners, Recovery Coordinators, Drug Workers, Alcohol Workers and Needle Exchange Workers who meet the specified requirements.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 21 July 2024 @23:59
· Interviews are taking place on a rolling basis
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- On week paid carer's leave
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a leading international development charity as they search for a new Philanthropy Manager to support them for a fantastic initial 3-month contract.
You'll lead the development and execution of the Philanthropy Strategy, the powerhouse behind securing vital unrestricted income for the charity. The Philanthropy Assistant will be your valued collaborator on this endeavour.
Key Responsibilities:
- Manage direct reports, including recruitment, performance reviews, and coaching them to achieve objectives.
- Contribute to annual plans and budgets, develop new strategies (major donor engagement), and manage the Philanthropy budget.
- Oversee supporter journeys, major gifts programs, and donor segmentation to maximise income.
- Contribute to annual plans and budgets, develop new strategies (major donor engagement), and manage the Philanthropy budget.
- Oversee supporter journeys, major gifts programs, and donor segmentation to maximize income.
- Implement and document processes for high-quality supporter care.
- Maintain accurate donor records in the CRM system and ensure compliance with regulations.
Person Specification:
- Knowledge of the UK fundraising landscape and high-value donor motivations.
- Experience in relationship management, supporter care, event planning, and budgeting/metrics.
- Proven ability to work under pressure, meet deadlines, and manage multiple priorities.
- CRM experience and strong communication skills (written & spoken).
- Confidence using Microsoft Office 365 and donor database management.
- Understanding of the organisation’s programs, mission, values, and strategic direction.
- Cultural sensitivity and a commitment to the charity’s goals.
- Experience in line management, performance management, and staff development.
What’s On Offer:
- Competitive salary of £45,000 for the successful candidate.
- A flexible hybrid pattern with an average of just 1-day per-week in the charity’s central London office.
- An initial 3-month contract.
- Opportunity to work in a fantastic organisation that does fantastic work.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Role
JLGB are recruiting a Finance & Fundraising Coordinator who will play a vital role in helping the charity achieve its financial, fundraising and organisational objectives. Supporting the Director of Operations & Finance, the role is essential for the smooth running of the charity’s finances, collaborating with teams across JLGB, as well as volunteers and external suppliers. With some support from JLGB’s administration team, you will be undertaking all financial transactions including payment runs, bank and income reconciliations. Managing our donor database, ensuring that Gift Aid is collected regularly. The position will be suitable for someone who has experience in these areas and is flexible, reliable, highly numerate and interested in working to support young people to reach their potential.
Responsibilities will include:
-
Processing and reconciling various financial administrative tasks, including petty cash and incoming card payments (via stripe and other card processors)
-
Providing effective financial administrative support to all JLGB programmes and functions
-
Providing support to the Finance Director and assisting with management accounts
-
Preparing expenditure reports for the senior leadership team, finance sub-committee, Trustee Board, funders and stakeholders
-
Validating and processing weekly expenses
-
Ensuring that Gift Aid is collected on a regular basis
-
Managing our Donor Database
-
Supporting with Income generation and fundraising events.
-
Supporting the delivery of the year-end financial reporting
-
Ensuring that financial documents are filed
-
Supporting audit processes to demonstrate compliance
-
Maintaining accounts and generating invoices on QuickBooks computer software
-
Overseeing debtor analysis and recovery
-
Contributing to the development and maintenance of financial systems and processes
-
Managing external suppliers, supplier accounts and purchases
-
Supporting other members of the administration team whenever necessary
The above is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Person specification
We are looking for some of the following attributes in the successful applicant, you may be more experienced in some areas than others. We are interested in experience that’s both job-related or gained through other areas of your life. Training and support will be given in any areas required.
-
A relevant finance qualification eg AAT, ACCA, CIMA or currently working towards one
-
Experience using QuickBooks or similar accounting and reporting systems and advanced excel.
-
Substantial experience of bookkeeping and processing payments
-
Understanding of Accounting Principles
-
The ability to initiate and maintain systems
-
Confident and polite telephone manner for debt recovery and supplier procurement
-
Ability to pro-actively engage with internal and external stakeholders up to Senior Management level
-
Ability to present financial information and make it understandable to non-finance stakeholders
-
Excellent organisation skills and attention to detail
-
Work well autonomously and as part of a wider team
-
Excellent proficiency/advanced Excel
-
Good communication skills
-
Commitment to providing services and programmes for young Jewish people
You may also have
-
Experience of working with or in youth organisations or a charity
-
Experience of working with individuals from a wide range of cultural and faith backgrounds
Please note this role may also require evening and Sunday work, in order to see delivery and meet/consult with volunteers
What you’ll get in return
- You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of young people.
- We offer 36 days leave, including bank holidays (this includes directed leave for Jewish high holy days that fall on a weekday), rising by 1 day for each completed year of service to a maximum total of 42 days leave.
- Access to our benefits discount platform
- Cash back health plan, includes wellbeing support and access to Virtual GP appointments
- Death in service at 4 times salary.
- Employer and employee contribution to pension following successful probation period, in line with auto-enrolment pension requirement, 3% employer contribution
- We have a flexible policy for working hours and offer TOIL where staff are required to start early, finish late or work on a Sunday, so that you can reclaim these hours at another time.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope for the Future is a Sheffield based charity which works to support constituents across the UK to secure greater and more ambitious action on climate change from national and local government - across all levels - by having effective conversations with their elected representatives.
With a strong vision, supportive working culture and the drive to make an impact, our team, who are located all across the UK, operate nationally at a grassroots level, linking constituents with their MPs and councillors, delivering training workshops and holding events. Our vision is to see politicians of all political persuasions joining together with communities across the UK to take decisive action on climate change.
About the role
We are seeking a Partnership Manager experienced in winning, developing and managing funding relationships (trust and foundations, corporate and paid delivery partnerships).
Reporting to the Director of Income Generation, HFTF’s Partnership Manager will be an integral part of the Fundraising team responsible for growing and managing our partnerships, driving the charity forward, increasing impact, securing increasing and sustainable funding and engaging increasingly wider and more diverse segments of society, in our work - equipping citizens across the UK with the tools they need to have effective and impactful conversations with their local politicians on climate change and nature.
Combining exceptional fundraising knowledge and an ability to think innovatively and strategically, this role will be essential to establishing new funding from trusts and foundations, corporate and paid delivery partnerships and stewarding these towards longer term support for our vision - that together, communities and politicians secure a healthy planet for all.
Terms and conditions
Hours: Full time (35 hours) with the option for flexible working.We’d be open to a part time role for the right candidate. The role may require some evening and weekend work.
Pay: £33,920 - £37,736 per annum, plus £3k London Weighting for staff who live in the qualifying postcode areas.
Accountable to: Director of Income Generation
Benefits: generous 30 days annual leave (incl extra days for low carbon travel) plus 8 statutory bank holidays, employers’ Pension Contribution, Bike to Work Scheme, Season Ticket Loan Scheme, Well-being support, flexible working, hybrid working, enhanced maternity pay.
Location: Either our Sheffield office (Head Office) or remote anywhere in the UK.
National travel as required. Home-working/hybrid-working options/flexible working options can be agreed in line with the HFTF home-working/hybrid-working policy.
Contract type: Fixed term 12 month contract with opportunity to extend should funding allow.
Our mission is to equip people across the UK with the tools they need to have effective conversations with their local politicians on climate change
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Hammersmith and Fulham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
I am thrilled to be partnering with a registered charity dedicated to enhancing philanthropy by providing personalised services to individuals, families, and groups of donors to find a Relationship manager to join their team.
Position: Relationship Manager
Salary: £26,000 - £30,000 per annum (dependent on skills and experience)
Role: Full-time, Permanent
Location: London, W1 (On-site, 3 to 4 days in office and 1 to 2 days WFH)
Reporting to: Senior Relationship Manager
About this Charity
This is a registered charity dedicated to enhancing philanthropy by providing personalised services to individuals, families, and groups of donors. They specialise in facilitating charitable giving for high-net-worth individuals, foundations, and collective groups, offering tailored solutions that streamline the process of giving. Tthey are committed to professionalism, dynamism, and hard work. The team consists of talented individuals who are passionate about making a positive impact in the charitable sector. Through their Donor Advised Fund (DAF) services and Collective Fund (CF) services, they work hand-in-hand with high-net-worth individuals, families, and groups to facilitate their philanthropic endeavours, making charitable giving easier, more impactful, and tax-efficient.
About the Role
Join as a Relationship Manager and become a key player in managing a variety of dynamic and impactful accounts within the organisation. You'll work hand-in-hand with our dedicated team, personally overseeing a portfolio of High Net Worth (HNW) donors and their charitable contributions, as well as several Collective Funds accounts. Your role will encompass financial administration, client engagement, due diligence, and crafting innovative strategies to enhance donor stewardship. Thrive in our fast-paced, entrepreneurial environment, and see firsthand the significant impact of your work as you drive increased funds into the charitable sector.
About You
Are you detail-oriented, highly organised, and an excellent communicator? If so, you could be the perfect fit for our team. We are looking for someone with:
- Outstanding Communication Skills: Proven ability to effectively engage with clients and stakeholders.
- Exceptional Donor Stewardship: Understanding of HNW service expectations and dedication to delivering top-notch donor care.
- Confident Public Speaker: Ability to represent the charity and clearly explain complex concepts.
- Responsible: Comfortable managing confidential information with integrity.
- Attention to Detail: Meticulous and adept at juggling multiple priorities under pressure.
- Team Collaboration: Capable of working well with others to enhance client management processes.
- Tech Savvy: Proficient in Microsoft Office and other relevant software tools for efficient administration.
- Proactive Problem-Solver: Self-motivated with a solution-driven approach to challenges.
If you are enthusiastic about this opportunity and possess the necessary qualifications and skills, we encourage you to apply. We are working in partnership with the charity. All applications will need to be made via Charity People.
The application process is CV and Supporting Statement. In the first instance, please send your updated CV to Tanya at Charity People for more information or contact Tanya for an informal confidential chat about the role and to hear more about the next steps. We are operating on a rolling basis so do get in touch asap as the role may close early.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We're looking for two kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Hertfordshire.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The service is staffed 24/7 and all staff is required to cover at least one sleep in a week.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
- Experience in working with people with Learning Disabilities and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We Are Survivors are looking for therapists to come and join our ever-growing Community Services team.
The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for several new members of staff to help us achieve this.
You will help us to provide key services across Greater Manchester. The Community Team is made of Therapists and Community Development Workers to support men and boys to access the services they need. The roles we are recruiting are to grow this from our central hub wider across Greater Manchester.
Trauma Informed Therapist (Part Time)
Role Purpose
To deliver quality assured trauma-informed therapeutic services to primary and secondary beneficiaries.
Main Duties and Responsibilities
• Deliver trauma-informed therapeutic services.
• Accurately record clinical interventions.
• Undertake specific therapeutic projects as directed by the Senior Management Team
Senior Trauma Informed Therapist (Full Time)
Role Purpose
To deliver quality assured trauma-informed therapeutic services to primary and secondary beneficiaries.
Main Duties and Responsibilities
• Lead peer-mentoring support to trauma-informed therapists.
• Deliver trauma-informed therapeutic services.
• Lead accurate clinical record keeping of therapeutic service interventions.
• Lead the supervision of therapeutic services waiting lists.
• Undertake specific therapeutic projects as directed by the Senior Management Team.
Do you feel you could support We Are Survivors in providing key services to male survivors and their loved ones? Then take a look at the role profile we have available below:
- 1 x Full-Time (37.5hrs) Senior Trauma Informed Therapist - £29,870
- 1 x Part-Time (22.5hrs) Trauma Informed Therapist - £27,810 (FTE)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Officer – Temporary Position from July 24 for 6 months (£24-25k)
Remote working with regular travel to the West Midlands and London as required
Why join the UK Sepsis Trust (UKST)? Because there’s an exciting opportunity to work for a significant cause and help build its sustainable future. We’re building our new fundraising team and this temporary role will play an important part in accelerating our ambitious plans to increase annual income during 2024/25.
You will become the fourth member of the Fundraising Team (there are 3 full time staff) and will help to support the fundraising team.
Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK with approximately 48,000 deaths. UKST aims to reduce preventable deaths from this ‘killer’ condition. We achieve this by:
· Raising awareness
· Supporting those affected by sepsis
· Educating health professionals
· Lobbying political organisations for better sepsis and severe infection care
Key Responsibilities
1. Deliver supporter journeys i.e. fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement.
2. Use UKST’s CRM system (Raiser’s Edge) to accurately capture fundraiser information and key data contributing to the improved development and implementation of fundraising processes.
3. Communicate proactively and effectively with team members to pass on all relevant information, deliver excellent supporter care and to maximise fundraising opportunities.
4. Provide excellent customer service members of the public, either via phone, mail and in person, help to develop Fundraising activity whilst also offering our Support Services where necessary.
5. Represent the charity as and when required in schools, local businesses, and community groups, including speaking at events if – not essential
6. Keep up to date with best practice in fundraising and ensure compliance with the latest legislation and guidelines.
7. Assist in prioritising & managing enquiries about our Community Fundraising Programme via our dedicated inboxes.
8. Work collaboratively with the fundraising team and our Communications and Marketing Team to ensure maximum press and social media coverage is obtained for UKST’s community fundraising activities.
Day to day activities will include:
1. Managing an inbox and replying to enquiries in a timely and professional manner
1. Problem solving for fundraisers – finding the optimum way they can achieve their goals
2. Support the Event Team Lead with sending out merchandise
2. Download Giving reports and send thank yous to donors and fundraisers
3. Record Supporter details on CRM
4. Cover for holiday periods and manage an inbox in their absence
To be successful in this role you will have:
1. Experience of working in fundraising in a UK registered charity
2. Experience of donor relationship management using a fundraising CRM.
3. An understanding of community fundraising.
4. A proven track record of working effectively in a team.
5. Excellent communication, presentation and organisational skills.
6. The ability to prioritise diverse workloads and meet shifting demands.
7. Flexibility to work evening and weekends as necessary and travel when required.
8. The ability to undertake most of your work remotely, and plan and co-ordinate your day effectively.
The client requests no contact from agencies or media sales.