Project Manager Jobs

JOB DESCRIPTION – Finance & Operations Coordinator

Reporting to: Business Development & Operations Manager

About the role

This role is an excellent opportunity for someone who wants their work to contribute to the effective operational running of the organisation. You will provide a vital link across Collaborate and so you’ll need to be a good communicator and collaborator. You will liaise with our project and internal teams to ensure the accuracy and consistency of our information, to support good management and decision-making. Your work will help us to ensure that we are managing our project budgets appropriately, particularly in relation to expenses and sub-contractor (Associate) costs. 

We’re looking for a highly numerate and well-organised person, someone who enjoys working with data, with impeccable attention to detail and who is eager to support our finance and operations functions.

As with all of our roles, you should seek to embody the values of the organisation in all that you do.

Job responsibilities 

You will be supported by and work closely with the Business Development & Operations Manager and will liaise with our bookkeeper.

Your day-to-day role includes, but is not limited to, the following:

Finances 

• Ensuring our financial records are complete and accurate.

• Processing and approving the team’s monthly expenses.

• Liaising with project teams to ensure project expenses budgets are managed effectively.

• Processing and ensuring our Associates’ invoices are approved and paid each month. 

• Help to develop a new process for approval and payment of our other supplier invoices and will then take on responsibility for that approvals process.

• Managing our invoice schedule, ensuring that we are invoicing for our projects in a timely way

• Liaising with our bookkeeper to maintain the finance inbox, responding to some queries and escalating others where necessary. 

• Informing clients when payments have been received and sending reminders for payment as payment terms are approaching. 

• Liaising with clients (particularly new clients) to ensure that we are set up as a supplier, purchase order numbers are raised to enable us to invoice and that the necessary processes are followed to enable us to be paid for our projects.

• Working with the Director of Finance & Operations to identify, develop and implement improvements to our financial processes and systems. 

• Developing and sharing updates on finances as required, e.g. monthly cashflow updates for the Executive Directors

Operations 

• Ensuring clarity and accuracy on CMAP (our project platform - NB no prior knowledge of this is expected!) for our projects to ensure:

  • Accurate expense handling, to ensure they’re charged correctly to our clients

  • Associate budget allocations are correct and up-to-date

  • Contract budgets match the project budgets and our invoice schedule

  • Checks are carried out before projects are closed

  • You may also be asked to help with other support, checks or analysis to support our smooth project management and oversight

• Acting as key points of liaison between the project teams and the bookkeeper wherever possible and escalating to the BD & Ops Manager and/or the Director of Finance & Ops where needed.

• Working closely with the BD & Ops Manager to develop and improve our operational processes and systems

Challenges of this role 

All roles have their challenges and we think it’s helpful to be open about these and set them out for you to consider if these are challenges you would embrace:

• ‘Managing up and across’ – to enable the effectiveness and development of our finances and operations, you need to work with and make requests of your busy colleagues

• As our organisation develops, our needs will evolve and you will need to adapt and help to drive improvements, developing new processes when needed. This requires an adaptive and learning mindset.

Skills and experience we are looking for:

We don't expect that you will already have experience of doing all of the tasks above. We believe in appointing based on potential rather than simply on past performance. You should have some demonstrable experience in the skills below, which could come from a combination of work, voluntary and/or personal experiences. 

You will be supported by and work closely with the Business Development & Operations Manager, will work alongside our bookkeeper and will also work with the Director of Finance & Operations, all of which will support your ongoing learning and development.

Experience

• Some practical paid working in finance, data or operations, which may also be complemented through relevant personal or voluntary experiences

Skills

• Meticulous attention to detail will be required

• Good communication skills, with a clear and friendly tone when dealing with clients; ability to be confident and proactive in your communications across the rest of the team

• Ability to work independently

• Ability to know when to ask questions and to escalate

• Learning mindset

Important to know:

• Salary: £25,000 pro rata for this permanent role

• Location: we’re a London-based office, but open to explore remote or hybrid working arrangements. Due to the needs of this role, you would need to be in the office at least once a month.

• Working hours: 15-22.5 hours per week, open to exploring flexible working requests that match organisational needs with personal needs/preferences. Possibility to explore increasing hours in the future.

• Additional holiday over Christmas, on top of 25 days' holiday (pro rata) and bank holidays

• Pension contribution

• Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...

• Being part of an inclusive, team-led, learning environment!

About us

Collaborate CIC is at the forefront of pioneering collaborative approaches to social change and public services. As an innovative social consultancy and think tank, we are building the thinking, culture and practice of collaboration to help us meet the challenges of today, together. We work towards a vision of a collaborative society — one that is equitable, caring and sustainable.

To achieve this vision, we act as change partners to public and voluntary sector organisations. We help people to collaborate across sectors, reform public services, put citizens and service users at the centre of their work, develop collaborative and system leadership skills, engage with civil society, and learn together to support change.

We work with a wide range of organisations and sectors. Current and recent clients include Wigan Council, London Councils, Essex County Council, SOLACE, City Bridge Foundation, NHS England, MOPAC, Sport England, Save the Children and the Hertfordshire and West Essex Integrated Care Partnership. We deliver work alone and in partnership with others. As a social purpose organisation, we also share the learning from our work, create tools and resources to support collaboration, connect change makers and host events.

Ultimately, we believe that people and organisations can create a better future together than they can alone, and we bring this conviction, blended with cutting-edge thinking and practice, to all our work.

Please see our website for more information about what we do.

Next steps

Firstly, we would like to invite you to view our role information recording on LinkedIn or our website, where you will be able to hear a bit about the role and what sort of person we think would suit it. If you have questions, please email those to Hannah Tomlinson.

• Apply on BeApplied by midday on Monday 10th February 2025.

• Interview 17-18th February you will meet Hannah Tomlinson and Tara McCaul.

• If a final interview is required, this will be between 24th - 26th Feb so that a decision can be made ASAP.

• We are hoping to make an offer by the end of February with an immediate start or after any required notice period.

Our commitment to our team

We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.

As a Living Wage employer, we believe in paying our team fairly, support flexible working and are committed to promoting equity of opportunity for all. 

Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.

BGCI is seeking to appoint a Global Conservation Consortia (GCC) Manager who will co-ordinate and support delivery of the consortia activities (see below). This will include the establishment, consolidation and development of global conservation consortia, providing support and guidance to facilitate practical implementation of international plant conservation across the BGCI network.  The post-holder will also be responsible for the co-ordination of the consortia annual reporting, communications, organising meetings and supporting GCC events. The GCC Manager will revise the strategic plan and fundraise for consortia activities.

About BGCI

Botanic Gardens Conservation International (BGCI) is a membership organisation and a global network for plant conservation located in Kew, United Kingdom with regional, bureaux in China, Kenya, Singapore, and the USA. Our membership comprises over 900 botanical institutions working in plant conservation - botanic gardens, arboreta, NGOs, restoration organisations, government, and universities - in over 120 countries all around the world. We work with this extensive network of members, and the wider conservation community, to use our collective knowledge and hands on expertise to reverse the threat of extinction facing plants and to secure plant diversity for the well-being of people and the planet.

BGCI coordinates efforts to enhance regional networking and scale up plant conservation by facilitating, coordinating, and supporting the consolidation and functioning of botanic garden networks.  One of our technical networks is the Global Conservation Consortia (GCC) which mobilise a coordinated network of institutions and experts to collaboratively develop and implement comprehensive conservation strategies for priority threatened plant groups. BGCI currently coordinates a suite of GCCs including Rhododendron, Magnolia, Cycads, Dipterocarps etc., which catalyse groups of institutions and experts to implement conservation action on the ground. Primary objectives include coordinated in situ and ex situ conservation efforts, recording and dissemination of species recovery knowledge.

Person Specification

BGCI is seeking to appoint a person with outstanding project management, conservation, communication and networking skills. Candidates for this post will have a proven track record working for a conservation or scientific organisation, preferably in plant conservation. The post holder will demonstrate sensitivity to complex, multicultural and multinational institutions and structures.

Application Process

If you are interested in this role, please send us your CV and a cover letter (two pages maximum), explaining your motivation for the role and providing examples and evidence of how you are suitable for the position. Click the How to Apply button for further directions.

Closing date for applications is 18 February 2025

The interviews will be conducted online/in person week of 3 March 2025

BGCI is committed to putting equality, diversity and inclusion at the heart of our organisation. We are committed to ensuring a working environment in which all individuals are free from discrimination and in which opportunities are equal to all. We encourage applications from all sections of the community, particularly those underrepresented within our sector.

Finance Manager

 

About us: 

The Refugee and Migrant Forum of Essex and London (RAMFEL), is a not-for-profit organisation and one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An OISC level 3 accredited organisation, our focus is on providing immigration advice, destitution services, integration support and campaigning to improve the lives of refugees, asylum seekers and vulnerable migrants across London and Essex. We also actively campaign for a fairer and more humane immigration system.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RAMFEL.

 

 

Purpose of the role: RAMFEL has grown significantly over the last few years, and we want to sustain our growth and diversify our income. Starting 25 years ago, we now support over 5000 people yearly with a few volunteers, 30+ staff and a turnover above one and half million pounds.

The post-holder will be responsible for ensuring that the financial systems in place at RAMFEL provide accurate and easily accessible information to the CEO, Board and other staff. You will work closely with the CEO and Head of Operations to ensure that financial monitoring and reporting enhance the governance and decision-making process for RAMFEL. You will ensure that the charity complies with all statutory and external financial requirements and regulations. This role will include business planning, reporting, and oversight of our financial systems.

We are looking for someone with experience within the charity sector who is happy to get hands-on and can adapt and oversee the finance systems of the charity. You will be capable of supporting colleagues at all levels and improving their financial understanding of the projects they are involved in. You will be a self-motivated individual who can work on your own initiative. This role is central to maintaining our financial health and advancing our mission. You will oversee budgets, forecasting and management accounts while ensuring robust financial systems are in place. This role is for someone who wants to have a positive impact on the lives of people and help drive this organisation forward.

Terms: £37,500 - 45,000 per annum / negotiable depending on experience.  28 days annual leave plus statutory holidays, 6% pension contribution, cycle to work scheme, tech scheme, and employee assistance program.

Relationships: Reports to the CEO and works closely with the Senior Management team and the Treasurer. This post-holder will actively participate in the Board’s finance subcommittee meetings, providing descriptive and predictive data for areas of responsibility to inform decision making.

Hours of work:

We are looking for a candidate for either a full time or part time position (minimum of 3 days a week). Part time employees will receive additional support from our external bookkeeper, while full time employees will take on a more independent role.

Please refer to the job description doc. for more details and application instructions.

About us: 

Kent Wildlife Trust is the county’s leading conservation charity with more than 31,000 members and over 1000 registered volunteers. We manage and protect over 9000 acres of land across more than 90 different sites and nature reserves, alongside 2 visitor centres.   But we can’t save nature alone. So, we work closely with local communities, businesses, organisations and individuals to protect and restore wildlife and wild spaces and create a wilder Kent for the benefit of people and the planet.

What you'll be doing: 

This is a one year fixed-term contract which may be extended subject to project development and funding.  The South-East Pine Marten Restoration Project aims to sustainably restore European Pine Marten to south-east England through Pine Marten conservation translocation, landholder support, and public engagement. The Project Lead will be responsible for driving the project development and planning and, subject to the assessment outcomes and required approvals, implement Pine Marten conservation translocation and post-release monitoring to ensure a successful and sustainable outcome. The role will co-lead the project with Wildwood Trust under a MoU, collaborate with project partners and stakeholders, and engage with statutory agencies and expert advisors. The role will use the latest evidence to develop and deliver innovations, best practice, and legal compliance to support a
sustainable Pine Marten conservation translocation.  
 
You will:

- Coordinate the ecological feasibility and social feasibility assessments with relevant internal project teams, partners, stakeholders, and landowners. 
- Secure legal compliance for Pine Marten conservation translocation to the south-east. 
- Subject to the outcome of feasibility assessments and legal compliance, develop and implement the Pine Marten conservation translocation strategy in alignment with IUCN Conservation Translocation Guidelines (2013) and Defra Conservation Translocation Guidelines (July 2024). 
- With advice of Pine Marten specialists and project teams, design and deliver ecological and behavioural research and practical works to evaluate and support Pine Marten translocation success and mitigate potential socio-ecological impacts.  

What we need you to bring:  

- Experience of complex project management and ability to deliver projects to schedule and budget, with good organisational and time management skills. 
- Excellent interpersonal skills, demonstrable ability to work as part of a close, multidisciplinary team.
- Proven experience in collaborative working and networking with multiple partners, peers, and experts in diverse disciplines, including with regulators on policy issues. 
- A high level of initiative – able to think flexibly, creatively, and analytically, and initiate and develop new ways of working. 
- Previous work in an environmental sector.

A DBS check will be required for this role.

We are unable to recruit anyone who does not have a right to work in the UK.   
 
What we will offer in return:  

We offer exceptional enhanced benefits.  Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us. 
 
Next steps:   

If you're ready to join our team and help us create a Wilder Kent, simply click "Apply" to visit our website, where you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the Guidance Notes for helpful tips.

Shortlisted candidates will be invited to an interview on 27th February 2025.  We will let unsuccessful candidates know if they have not been shortlisted.       

If you’d like to learn more about the role before applying, feel free to email us.
 
The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better.  It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!  

REF-219 309

Choices is seeking an individual to support the smooth running of all the organisation’s services and operations, as well was managing our office and general administration, while our Operations Manager is on maternity leave.

We are looking for a highly organised and creative candidate, bringing relevant experience to the role including experience with people, project and database management, to help make a real difference in the lives of mums and their partners who might be marginalised and vulnerable.

Please note that in order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

If you’re interested or have any questions, please read the job description and get in touch.

Final Deadline: Friday 14th February 2025 at 12pm

Interviews: 25th and 26th February 2025 in the afternoon either online or in person in Islington

Job Purpose:
We are seeking a passionate and proactive Project Coordinator to enhance the capacity of DBHCA and oversee the daily operations of the Derby Refugee Advice Centre. You will lead on volunteer recruitment, training, and development, ensuring inclusive community engagement while supporting the sustainability of key projects.

Main Responsibilities:

• Recruit, train, and mentor a diverse pool of volunteers to assist with Advice Centre operations, fostering personal development and community leadership.
• Coordinate advice sessions, workshops, and learning activities in collaboration with the Executive Operations Manager.
• Organise and participate in community events, training sessions, awareness-raising initiatives, and meetings.
• Manage administrative tasks, including maintaining financial records, coordinating volunteer schedules, and updating organisational policies and procedures.
• Assist in writing funding bids to support the sustainability and expansion of the Centre’s services.

Essential Skills and Experience:

• Proven experience working with marginalized communities, particularly refugees and asylum seekers.
• Strong administrative skills, including proficiency in MS Office.
• Experience recruiting, training, and supporting volunteers.
• Excellent communication and organisational skills.
• Commitment to equal opportunities and anti-discrimination practices.

Desirable Skills and Experience:

• Familiarity with BME community settings and knowledge of local networks supporting refugees.
• Experience in preparing funding bids and organising community events.
• Understanding of group dynamics and conflict management.

What We Offer:

• Statutory holidays plus a pro-rata entitlement of 21 days per annum.
• A collaborative and supportive work environment.
• The opportunity to make a tangible difference in the lives of marginalised communities.

Additional Notes: This role requires flexibility, as some evening or weekend work may be necessary to meet the needs of the community.

An exciting new opportunity has arisen for a WISHH Charity Chief Executive to join our independent Charity. 

Our aim is to raise funds to enhance facilities, equipment and services at Hull Royal Infirmary and Castle Hill Hospital over and above what can be achieved by the NHS alone.

Working in partnership with the hospitals we support, we can help patients experience the best facilities and treatments possible and give the comfort and wellbeing of patients and their loved ones the attention their medical circumstances need.

As an ever-growing charity, we are looking for a WISHH Charity Chief Executive that will drive and lead ambitious fundraising strategies, ensuring financial growth and stability.

Interviews will take place week commencing 10 March 2025

The Data Selections Manager will lead the data selections function in the Data and Analytics team.  You will be responsible for ensuring all data selections are delivered to a high standard for communications to ARUK supporters.  This includes ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines.  The critical element to this role is developing a campaign planning process that embeds a test and learn culture and drives innovation and improvement in our communications.

This is an exciting time to join ARUK as we have launched Salesforce and use the Snowflake Data Cloud to develop our selections in.  We have bold plans for growth at ARUK and this presents an excellent opportunity to revolutionise how ARUK conducts data selections as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience. 

Main duties and responsibilities of the role:

· Lead the Data Selections Team to deliver team and personal goals whilst ensuring appropriate development plans and opportunities are in place

· Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines

· Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload

· Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy

· Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief

· Work with the Business Intelligence Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust

· Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements

· Work with the Business Intelligence Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with

· Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections

· Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making

· Play a leading role in the planning of the calendar to manage communication activities

· Provide advice and guidance to teams on the implications of Data Protection Legislation for data selections and ensure all data selections comply with this legislation

· Work with the Business Intelligence and Data Management functions of the team to ensure the necessary data is being captured to enable campaign analysis to be conducted

· Work with 3rd parties to ensure the timely and secure transfer of data selection files

· Provide training and assistance to stakeholders in following the data selection process

 

What we are looking for:

· Experience of leading and developing a team of technical experts, ensuring clear roles and responsibilities and driving high performance

· Extensive experience of using large relational databases and analysis packages and working with large and complex datasets

· An excellent working knowledge of SQL

· Experience of building complex queries and producing data selections from a database package or through SQL querying

· Excellent knowledge of data protection legislation and its application in marketing

· Track record of delivering high quality work

· Enthusiastic and positive approach to stakeholder management, understanding the importance of regular and clear communications

· Advanced Excel skills

· Proven ability to work to a high standard and with an eye for detail

· Ability to work on own initiative and manage multiple tasks simultaneously

· Excellent problem-solving skills

· Collaborative approach to delivering projects

· Excellent ability to plan and organise own workload and the wider team’s

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £46,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 9th February 2025, with interviews likely to be held week commencing the 17th February 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We are looking for a Quality Manager within our Survey Coordination Centre in our Service Delivery team. This is a part time, fixed term contract role. You will need demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems as well as demonstrable experience of translating complex quality concepts into clear, actionable plans. You will need to have demonstrable experience of coaching and training team members on quality processes, as well as demonstrable leadership skills.

Salary: £40,708 - £46,523 per annum, pro rata

Contract period: Fixed term contract - 12 months

Job Type: Part time (30 hours)

Reporting to: Head of Survey Coordination

Team: Service Delivery

Location: Oxford / hybrid working (up to full time from home - must be based with the UK)

In this role you will:

• lead on the development and implementation of the quality management system in the Survey Coordination Centre. You will play a vital role in driving quality and operational efficiency through the application of recognised improvement methodologies.
• In this role you will:
• Lead the analysis of current processes to identify gaps and areas for improvement and optimisation within the Survey Coordination Centre
• Work on the quality control process for outputs, ensuring accuracy and completeness.
• Implement quality assurance standards and procedures to maintain the integrity of outputs, ensuring that all standards and procedures abide by Picker’s Quality Assurance and Information Security Management System, including ISO 20252.
• Implement record-keeping and documentation practices, utilising Picker’s software packages as appropriate (including but not limited to Microsoft Office and Click Up)
• Prepare and present regular quality assurance reports to senior management, highlighting key findings and areas for improvement.
• Lead process improvement initiatives using recognised methodologies (such as Lean or Six Sigma) to identify areas for improvement and develop solutions that drive efficiency, quality, and customer satisfaction.

About you

You will have:

• Demonstrable understanding of continuous improvement and process standardisation methodologies to streamline quality systems
• A thorough understanding of quality management principles, methodologies and best practices.
• Demonstrable experience of translating complex quality concepts into clear, actionable plans
• Experience of coaching and training team members on quality processes, assessing learning outcomes and monitoring progress
• Experience of conducting reviews and audits of project work to review quality standards
• Demonstrable leadership skills, with the ability to engage team members and lead change.
• Excellent oral and written communication skills, using a variety of media
• Empathy with Picker and its aims
• Educated to degree level or equivalent professional experience

This is a summary of the job description. Please review the full job description on our website.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone. We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days annual leave, increasing to 30 days, plus eight public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

Income-generation Manager  

Job purpose 

Over the next six years, the Diocese of St Asaph is embarking on an ambitious growth programme to extend our ministry in local communities.

To support this work, we need to develop, deliver and embed an income-generation strategy for our growth projects to help our churches and Mission Areas to achieve financial sustainability for the future.

As part of the Diocesan office team, but working closely with Hub Churches and Mission Areas, the Income-generation Manager will develop current income streams and use creative approaches to identify new opportunities and trial new methods of generating funds. 

Key duties are as follows: 

• Work with the Diocesan Programme team to identify and implement income initiatives for churches. These will include: 

• planned and regular giving

• Gift Aid – gaining maximum benefit from this

• loose plate – improving how we collect cash and electronic payment 

• using church buildings to generate fees 

• making best use of reserves and investments

• legacy (inc. wills) 

• grants – sourcing and writing – supporting the work of our grants manager for building development works.

• Develop practical and consistent guides for churches and revise these based on changing needs and requirements. 

• Deliver income generation guidance and toolkits, including working on pilot schemes and proof of concept projects with churches. 

• Monitor project performance to ensure our income objectives are on track. 

• Conduct regular review sessions to identify successes and failures. 

• Compile and submit status reports to management, the Diocesan Oversight group and other key stakeholders. 

• Develop excellent communication skills to liaise effectively with project stakeholders at all levels of seniority.

Who we are looking for...

You should have demonstrable experience of developing and maintaining fundraising projects in the charitable sector. You will be able to rely on your fundraising expertise while tailoring your approach to the requirements of the Church in Wales.

You should be a self-starter – someone who can motivate and organise local church teams to embrace new initiatives. You will be creative and able to develop new, innovative projects and see these through to completion by working with local fundraisers.

You will have excellent verbal and written communications skills and support a culture of continuous evaluation and improvement.

How to apply: 
Please email your CV and a covering letter, explaining how you meet the criteria for the role. 

Closing date: Noon on Friday 14 February 2025

We are looking to appoint a Volunteer Manager to lead the development and delivery of our Neuro Changemakers programme. Key activities will include recruitment and management of volunteers to lead self-help groups, setting up the administrative infrastructure to deliver these groups at scale, and to review our existing volunteer & ambassador strategy.

Reporting to the Professional Services Manager, the Volunteer Manager will be responsible for all aspects of volunteer activity for the Neuro Changemakers programme, including recruitment, induction, training, support and volunteer engagement and retention.

The Volunteer Manager will work closely with all our internal departments and external volunteer networks, acting as the first point of reference on volunteering process and policy across the organisation.

The successful candidate must have strong experience delivering volunteer-led programmes in support of vulnerable service users, with a proven track record in administration and volunteer project management. The ideal candidate will have experience growing such a programme to ambitious targets, and delivering at scale. Familiarity with neurology, neuroscience and neurological conditions is highly desirable.

The successful applicant will make a significant contribution towards the growth and success of our Neuro Changemakers programme through our online self- help groups across the UK. Just as crucially we provide valuable opportunities for individuals with lived experience of neurological conditions to gain skills and support others with their own experiences, as part of their own recovery and personal development journeys.

Key Tasks & Responsibilities

• Responsible for attracting, recruiting and retaining volunteers based on the organisational strategy for Neuro Changemakers.
• Working closely with the Professional Services Manager to ensure sufficient volunteers are available to meet organisational needs.
• Recruitment, training, induction and ongoing volunteer development.
• Working closely with the Professional Services Manager to deliver a comprehensive volunteer training programme.
• Support strategies to capture M&E data within the Neuro Changemakers programme.
• Outreach and mapping with volunteers to further understand our community’s needs, and to develop the case for setting up new groups in high priority and high need areas.
• Liaison with local authorities in areas to connect to local resources and promotion.
• Act as a deputy safeguarding lead, to ensure safeguarding policies and procedures are followed by all volunteers, including sensitive handling of any complaints, following correct procedures.
• Liaise with partner organisations to further the Neuro Changemaker programme.

Skills & Experience

• Strong professional experience of working in a management capacity to deliver services, with experience of developing policy and collaborative working.
• Proven in-depth experience in managing volunteers (understanding best practice across all elements).
• Experience of working with vulnerable service users, understanding the skillset required to work with people affected by a neurological condition and carers e.g. to set up and lead support groups.
• Excellent project management skills, particularly around new projects delivery and evidencing high quality impact.
• A solution focused team player with a positive, can-do mindset.
• An ability to put people at ease and a true enjoyment of working collaboratively with colleagues and external stakeholders.
• Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation.
• Excellent written, verbal and visual communications with brilliant attention to detail.
• In-depth understanding of safeguarding, particularly around vulnerable adults.
• Experience with CRM systems like Salesforce and an understanding of using Zoom with groups is highly desirable.

What you get in return

We offer a great range of benefits that support our employees and their families for the long term. Staff Benefits include a contributory pension scheme, 25 days holiday per annum (for full-time role) in addition to Bank Holidays as well as a Christmas-New Year closure period, and default-remote working as standard as part of your hybrid contract (you will only be required to attend in-person for occasional critical meetings and important events, the vast majority of your deliverables can be completed remotely).

Note: this role is funded by a strategic grant from the Dinwoodie Charitable Company to help activate our Neuro Changemakers programme  – in our communications we may refer to this post as the ‘Dinwoodie’ Volunteer Manager to recognise the role of the funder.

The Switch is excited to be recruiting for the impactful role of Alumni Network Manager, building on our work to champion social mobility for young people.

The Switch proudly supports a network of approximately 1,500 alumni who are young people aged 18-25, most of whom have been involved in our programmes delivered in their schools. As the Alumni Project Manager, you will play a pivotal role in building upon our Alumni Network delivering initiatives, activities and programmes that will empower young people to successfully transition from education to employment.

We have built a dedicated Alumni Portal on which we post opportunities, jobs and other relevant things for young people. You will manage this platform, ensuring it serves as a hub for promoting events, sharing opportunities from partners, and fostering meaningful engagement.

Your responsibilities will include delivering impactful initiatives such as Alumni Career Mentoring, organising engaging events with employers, and developing high-quality digital content and resources tailored to the needs of our alumni. Additionally, you will lead efforts to grow the network by recruiting new alumni and strengthening connections within the existing community. 

This is an exciting period of growth as we aim to expand the network and deepen collaborations with our partner employers. A key focus will be on creating exclusive employment opportunities and additional support initiatives for alumni. We are seeking a candidate with a commercial mindset, capable of identifying opportunities to engage stakeholders, explore innovative revenue streams, and monetise initiatives. We also want to develop our impact measurement systems and strongly believe that by tracking Alumni into the workplace we can capture data that demonstrates the power of our employability programmes.

Details 

• The role sits within the Delivery Team and reports to Head of Programmes and Impact 

• Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays 

• Working from home (WFH) is typically 2 to 3 days a week

• Flexibility may be required to cover meetings or events outside of these hours and WFH days 

• You may be required to attend meetings at partner offices or attend events in school

• Start date ideally early April 2025.

We encourage applicants who live or have lived in Tower Hamlets and understand the community we serve. 
If you're from Tower Hamlets and interested in the role but feel you don't meet all the requirements, please reach out to discuss how we can support you. Similarly, if you need any additional assistance, we are happy to discuss how we can help once you're in the role. 

Servicing and Compliance Manager

Location: Leatherhead
Job Type: Permanent
Contract Type: Full time
Salary: £52k - £55k p.a. (depending on experience) plus benefits

About us:

Each year, we provide housing and support for more than 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and South-West London.
We make a difference to clients by enabling them to feel valued and supported. We have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives. Our values – respect, empowerment, responsibility, and excellence – guide everything we do.

The role:

We have been transforming lives for more than half a century, over this time we have successfully grown our services and developed strong relationships with our stakeholders, partners, and suppliers. We have ambitious plans, and we aim to continue to strengthen our activity and grow to support more clients in the future.

For this role we are looking for not only someone who has the required knowledge and experience, but has the drive, determination and vision to shape how we deliver our future services to meet the needs of our clients and Transform. It is an opportunity to make a real change and build on our existing service delivery within Asset Management.

We currently manage just over 900 units (living accommodation). The role will focus on the delivery of servicing and compliance across our stock portfolio to include gas maintenance, fire alarm servicing, fire risk assessments, etc and other contracts which are service chargeable such as grounds maintenance. These are currently delivered through our In-house repairs team and external contractors. Awareness of regulatory requirements is essential, and you will need to embrace IT. There will be regular contact and liaison with our Inhouse Repairs Team, Transform staff, external contractors, and clients, so good communication skills are required.
The role will involve frequent travel across our stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, but there will be a need to be in our various offices as and when required.

We are ideally looking for:

• Can demonstrate where they have implemented and made changes around service delivery
• Experience in delivering and managing statutory servicing and inspection regimes within the sector.
• Delivering and managing cyclical works and contracts, including those which are service chargeable
• Management of trade operatives or direct labour, and external contractors
• Delivery of works against agreed performance indicators, contractual requirements and within agreed budgets.
• Evidence of a strong procurement background can produce specifications and ensure works are carried out to the required standard.
• Aware of property legislation and standards relating to social and supported housing
• Can organise their own workload and provide regular updates on progress.
• Good IT skills as this is a key part of the role.
• Good communication skills, especially dealing with staff and residents face to face.

Tick most but not all the boxes?

The best candidate rarely does! If you are excited by this role, share our values and feel you have most of what we are looking for, go ahead and apply – you could be exactly who we need.

Our benefits are great too, they include:

• 28 days annual leave per annum, plus bank holidays and one wellbeing day each year.
• The opportunity to buy or sell up to five days annual leave per holiday year.
• A defined contribution pension scheme and life assurance.
• A comprehensive range of discounts and wellbeing resources through our benefits platform.

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

You may also have experience in the following: Compliance Officer, Team Leader, Services, Service Manager, Project Management, Programme Manager, Programme Management, , Legislation, Regulation, , Policy Officer, Compliance, Compliance Coordinator, Compliance Advisor, Quality Advisor, Quality Assurance, Quality Assurance, Health and Safety Officer, Administrator, Administration etc.

REF-219 328

(Two-year fixed-term contract)

(Previous applicants need not apply)

 

Working hours: A minimum of approximately 28 hours per week

Salary: £24,800 to £26,400 per annum, subject to qualifications and experience (actual full time equivalent £31,000 to £33,000pa for 35 hours per week)

Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday (15 days pro rata) rising to 29 (17.5 days pro rata) after five years’ service.

ABOUT THE ROLE

Do you have excellent project management skills with an eye for and attention to detail?

Are you passionate about racial justice, equity, and inclusion?

Do you thrive on developing creative and workable solutions to complex and challenging issues?

We have an exciting opportunity for a Project Officer to work collaboratively within the Church of England Diocese of Chelmsford, to help realise our aim of racial justice for all in Essex and East London.

The Racial Justice Project Officer will work with the Racial Justice Officer, Racial Justice Advisory Panel, Bishop’s Leadership Team, and other key stakeholders across the Diocese to develop an implementation plan to deliver our racial justice roadmap.

Candidates will be well organised and efficient with good presentation and IT skills. They will utilise research and data analysis skills to formulate detailed, multi-layered and costed plans to be agreed and delivered by identified owners. They will be a self-starter good at stakeholder management, with a flair for communicating ideas and sharing good practices.

The Church of England is for everyone, and we want to reflect the diversity of the community that the Diocese of Chelmsford serves. Therefore, we welcome all applications from interested and suitably experienced people, and particularly encourage and welcome applicants from Global Majority Heritage (GMH) backgrounds and other underrepresented groups.

ROLE DUTIES

• To develop a project and implementation plan to deliver the recommendations in the Diocesan Racial Justice report  ‘From Action to Real Change’ and the Church of England recommendations in ‘From Lament to Action’ To ensure the actions for the project are well planned, financially robust and targets and desired outcomes are agreed and met and continue to be actioned by key stakeholders to ensure the desired impact.
• To develop a framework for the production of project reports, ensuring the reports satisfy the Racial Justice Unit’s requirements and feed into wider diocesan governance structures.
• To identify and use qualitative and quantitative data to provide recommendations to the project and to satisfy the funder that agreed outcomes are being met..

CRITERIA

• Experience of project work, including planning detailed multi-layered projects, likely to be working at Project Officer or equivalent level.
• Competent user of Microsoft Office 365 (or equivalent), including the ability to create reports in a variety of media, e.g. through PowerPoint and Excel
• Educated to A Level standard or equivalent level of qualification.
• Strong planning, time management and organisational skills, including the ability to meet deadlines.

For more information please see the job description, and to apply please complete the application form found on the Chelmsford Diocese Website

Closing Date: Friday 7 February 2025

Interview Date: Tuesday 25 February 2025

Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.

Please refer to the CDBF Privacy Policy found on the Chelmsford of Diocese website for guidance on how we will process your data.