Business Administrator Jobs

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team.

Our Fundraising Support Assistant will play a vital part of our Fundraising team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.

If you are interested in progressing your fundraising career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you. 

Main purpose of post

• ‘First’ point of contact for general fundraising enquiries (face to face, telephone, via post, email, & website) providing excellent supporter and customer care

• Donor communications & stewardship- delivering high quality donor care for our fundraisers

• Provide support for fundraising initiatives, campaigns & events during the year (with a requirement to work occasional evenings and weekends to fulfil this function)

• Fundraising Materials preparation and distribution

• Responsible for the stock control for all our materials including trading, events and supporter’s items

• Ensure that all activities and contacts are managed through Weston Park Cancer Charity systems and procedures and that data is kept up to date

• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team

• Drive the charity car when required for charity business

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced fundraising team

· You will have excellent communication skills (both written and oral) as you will be welcoming donors, volunteers, and patients on a daily basis

· Able to manage your own workload and priorities to agreed deadlines

Join our vibrant and supportive fundraising team! This position is ideal for someone who excels at relationship-building and is passionate about making a difference in their community by working for a local charity.  We're looking for someone who thrives on building strong relationships with corporate partners and local businesses across Berkshire and nearby counties, helping to generate essential income for our charity. This includes assisting with the organisation and delivery of events.

You'll leverage your creativity and professionalism to manage and grow existing corporate partnerships, while proactively seeking new business opportunities by undertaking research, create compelling proposals for a range of audiences and pitching to companies to secure their support. It you have the transferable skills to succeed, no formal fundraising experience is necessary. 

In addition to a competitive salary, we offer generous annual leave, access to a pension scheme, private medical insurance, and life assurance. You'll also enjoy free on-site parking and the benefits of our Employee Assistance Programme.

Role description: 

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Database and Insights Officer. This will be our first dedicated database role and will provide the right candidate with a rare opportunity to help configure and oversee the delivery of the Charity’s new CRM.

As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Beacon database. You will maintain and enhance our database, clean, process, and import data from various sources, provide database support to colleagues across the organisation. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. 

We are looking for an individual who is as passionate about data as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact. Working across teams, the database and insights will help shape and guide our key marketing campaigns, fundraising initiatives and impact reporting. 

Main Responsibilities: 

Responsible for the front end day-to-day management of our CRM system. Maintain data management processes and procedures to ensure data accuracy, consistency, and security.  Including: 

• Beacon (CRM) Management

• Financial reconciliation 

• CRM integrations 

• Reporting, insight and data selection

Person Specification: 

Knowledge and experience 

• Previous knowledge and experience of using a CRM fundraising database. 

• Experience of managing a database system in a complex environment. 

• Experience of handling large and complex data sets using sensitive personal information. 

• Previous experience of working in an office environment performing similar duties. 

• Knowledge of data protection and GDPR. 

Skills, abilities, and behaviours 

• Excellent verbal and written communication skills. 

• Ability to work on own initiative and as part of a team. 

• Good IT skills. 

• Excellent administrative, organisational, time management and prioritisation skills. 

• Analytical and strategic approach to problem solving. 

• Confident with excellent interpersonal skills. 

• Ability to work under pressure, to target and deadline. 

• Good team player who is willing to support and help others in the team. 

• Highly organised with excellent attention to detail. 

• Professional, diplomatic and discreet and able to maintain confidentiality. 

We are seeking an experienced Tenancy Services Officer to provide a fantastic service to our residents, dealing with all tenancy-related matters including support to sustain tenancies, managing arrears, ASB, onboarding of new schemes and sign up of new residents, complaints and resident engagement.  This is a pivotal role and will be crucial to our future success, ensuring the service we provide to residents is positive and proactive.  We have a small but dynamic team and this means that you will have the unique opportunity to make a real difference to both PCHA and our residents.

We are looking for an established housing professional with at least 3 years’ tenancy management experience.  You will need a positive and resilient approach with excellent communication and relationship building skills. As well as experience of tenancy services and a passion for customer service, the successful candidate will embody the vision, values and ambitions of PCHA.  The successful candidate will need to:

· have a positive outlook and approachable manner

· be customer focussed and able to solve problems

· be proactive, supportive and non-judgemental

· have strong experience of delivering proactive and holistic tenancy services

· be highly organised, with good admin and IT skills

· be resilient and able to stay calm under pressure

· be self-motivated and able to work autonomously

You will need to have a full driving licence and access to a vehicle.

Your new company
I am working exclusively with a wonderful historic membership organisation with a rich legacy spanning several centuries, located in the heart of central London. The associated charitable trust of this organisation provides grants to support educational research and aids small charities in their field. Both the company and the trust are located in an historic and stunning hall which also serves as a very sought-after venue for corporate events.

Your new role
This is a part-time position which can be over 3 full days or 4 shorter days. As an Administrative Assistant, you will provide essential support across multiple areas, including charity administration, accounts and events management. You will assist with the grant and prize administration, support accounts with various tasks and help organise and manage a variety of events throughout the year. Additionally, you will contribute to the smooth operation of the office by managing equipment and supplies.

What you'll need to succeed
To excel in this role, you will need to understand and appreciate the culture that comes with working in an organisation with a rich history and traditional values, which are reflected in its daily operations. You should be able to prioritise your workload and work to tight deadlines while being able to help in various departments. Confidence in using Microsoft Office (Outlook, Word and Excel) and experience with membership databases are essential.

What you'll get in return
You will receive a salary of £21,000 (60% of the pro rata £35,000 FTE) for 21 hours per week. Additional benefits include an employer's pension contribution of 15% of salary after the first year, a 15-day annual holiday per annum (pro rata 25 days for FTE), plus a 2-week Christmas closure period, health cover and Death-in-Service cover from the day you start. This is an office-based role with some flexibility to work remotely after a successful probation period.

What you need to do now
If you are ready to join a wonderfully respected organisation steeped in tradition and make a difference, apply now to become a part of their team.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

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About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. 

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Deputy Head of Events 

Based: Wandsworth

Salary: £45,000 to £50,000

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Hybrid/Office

DBS: Standard 

This is a new role, which reflects our ambitious growth plans, and increasing complexity of our projects. Our Head of Events and Deputy Head of Events lead and drive the overall team strategy and set the ambition, and we are looking for a senior operations team lead to provide day to day management and guidance to the wedding, facilities, outdoor corporate venues, and community teams.

This is a predominantly office-based role, providing senior administrative, operational and people management, so the team can run efficiently and effectively. This includes team, crisis, and budget management. The role will also involve significant stakeholder management and report writing.

We are looking for someone who prides themselves in providing 5 star service, with a strong commercial understanding.  In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.

Main Duties/Responsibilities:  

Team Management  

• Overall day to day management of the venues team, covering the outdoor corporate team, weddings and functions team, communities' team and facilities team 
• Onboarding of new team members 
• Providing advice and insight to the Deputy Head of Events on the team's strengths and development opportunities.
• Strategising and implementing growth and development across the whole of the Events venues portfolio with the Deputy Head of Events 

Finance and Admin  

• Report writing for key stakeholders 
• Attending stakeholder meeting representing Enable
• Supporting the Deputy Head of Events, reconciling and managing relevant budgets and reports to achieve targeted income
• Managing and finalising the monthly financial reconciliation for the Venues team.
• Handling customer complaints and resolving within the agreed timeframes  
• Ensuring the Team keep the diary updated with venue bookings and the budget updated with all recorded income and expenses  
• Creating POs and invoices and liaising directly with the Finance Team as required
• Overseeing Events Team ensuring all application paperwork per external event is complete and compliant with the requirements of the Event Policy  
• Applying for premises licences to increase the number of saleable venues 
• Overviewing and rewriting event teams policies and procedures

Venue Management and Booking  

• Advising and supporting the team with all venue related enquiries
• Ensuring maximum utilisation of spaces in line with Enable’s Strategy and the Events’ Service Plan 
• Managing and applying for venue licences, PPL and PRS 
• Attending quarterly auditing meetings with the Council 
• Researching competitor venues 
• Identifying new venue opportunities   
• Ensuring all venues are appropriately marketed to maximise sales with marketing team 

Skills and Experience:  

• Experienced team manager, with the ability to take on a successful team 
• Proven experience in an operational and/or venue senior management role 
• Experience working in a Not-for-Profit organisation (preferred, not essential)
• Previous experience with complex budget management, reconciliations and reporting
• Experience engaging directly with senior level management. 
• Proven record of operational excellence with ability to manage multiple responsibilities simultaneously, demonstrating resourcefulness in resolving issues, the ability to prioritise, and a detail orientated approach. 
• Self-driven, results-oriented, entrepreneurial individual, with a positive attitude 
• Excellent organisational and time management skills 
• A collaborative person, able to work with peers across other functions in the business 
• Intellectually curious about the industry
• Proficient in a range of office software: Outlook, Excel, Teams 
• Thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines 
• Proactive approach and pride yourself on going the extra mile to create 5 star customer service 
• Ability to work autonomously while readily collaborating with the wider events team 

Nice to haves:  

• Drivers Licence
• Proficiency in diary management software 
• Experience with Sage or other accounting software 

Summary

The Secretariat team supports the Chief Executive and Estates Commissioners in their leadership and the conduct of the Church Commissioners' business. The Senior EA provides comprehensive and wide-ranging executive assistance and research/ policy support to the Chief Executive and First Church Estates Commissioner in all aspects of their work, as well as acting as an interface between the and the wider Church/ public. This makes it an important role in respect of the Church Commissioners' efficiency and their relationship with, and accountability to, stakeholders.

You will be directly accountable to the Head of Governance and have frequent collaboration with the Chief Executive, First Church Estates Commissioner, the Deputy Chair and other trustees. There will also be regular collaboration with staff at all levels in the Church Commissioners and, at times, other NCIs, including Chief Officers of the other National Church Institutions and their teams.

• Provide full Executive Assistant support to the CEO (responsible for the overall management of the organisation and its c.150 staff), and the First Church Estates Commissioner (a Governor who chairs the committee responsible for the £10+bn investment fund).
• Interpret and summarise documents.
• Deal sensitively and intelligently with enquiries and re-routing to other departments/staff as necessary.
• Use technology to improve our processes.

• Extensive EA/ Senior PA experience within a senior individual's office
• Extensive experience of managing online diaries for senior individual(s)
• Evidence of a high level of administrative and organisational ability including document management skills and complete understanding of the full Microsoft suite
• Proven ability to summarise complex documents, extracting and representing key information
• Excellent interpersonal skills including the ability to establish positive working relationships with senior stakeholders and to represent the CEO and First Church Estates Commissioner to external partners

Key role requirements:

• The post-holder will work 2-3 days per week in primary office location in Church House, Westminster, subject to business need

Closing date for applications is 08 April 2025.

Interviews will be held on 29 April 2025.

• A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Monday – Friday, 35 hours per week, 52 weeks per annum • Hybrid working based in Ascot, Berkshire

Passionate about marketing, events and fundraising?

This role is perfect for those with a couple of years’ experience in a supporting marketing / events role, looking to take the next step in their marketing / events career. Previous fundraising experience is essential & a qualification in Marketing is preferred.

The Events and Fundraising Executive will join our busy team, engaging in a variety of exciting projects, including the execution and delivery of our events, fundraising and membership plans.

This is a hands-on role offering a fantastic opportunity to develop your skills within a supportive and creative environment and join a team with ambitious growth plans.

Closing date: Friday 11 April 2025

As the role is located at one of our business units, LVS Ascot, we are committed to safeguarding, Prevent Duty and promoting the welfare of children and young people ages 4 - 18. The successful candidate will be required to undertake an enhanced DBS check.

Job title: Communications &  Administrative Assistant

• Location: Hackney Bridge, Queen Elizabeth Olympic Park, London, E15 2SJ

• Salary: 27k per annum depending on experience (pro-rata -3 days a week)

• Hours: 3 days per week (21 hours per week) office hours are 10am - 6pm with a few evenings and weekends, as needed. These hours may sometimes vary depending on business needs. Flexible working opportunities are available.

The deadline for applications is the 15th of April. 

Who are we?

The Outrunners is a running & movement charity based in Hackney that empowers young people through movement, supported by amazing volunteers and brands such as Nike, Moju, FIIT and Lacoste. We help boost the well-being, teamwork and communication skills for young people in East London. Our vision is to create an equal East London, where everyone is included and no-one is left behind. 

For a relatively new organisation, we’ve already had a big impact through supporting hundreds of local young people and changing the landscape of youth work in the process. 

We strive to do things differently and bring a fresh approach to the work that we do, taking young people out of their day-to-day lives into exciting spaces and offering them world-class opportunities. In 2023 we launched an exciting partnership with Nike’s community team. If that sounds like something you would like to be a part of, read on…..

What do we want?

We are looking for a proactive Communications & Administrative Assistant to support the team with a variety of tasks across programme delivery, fundraising and communications. You will be a generalist with strong attention to detail, who is willing to work on several workstreams, learn and develop new skills, and grow with a rapidly developing impactful charity and community organisation. 

If you’re someone who is passionate about running and movement and the social impact they can have while supporting a community to move together, that’s a bonus. 

What does that look like?

We have ambitions to grow our youth programmes, particularly within schools in 2025. Alongside this our fundraising efforts are also expanding. We’re keen to improve our communication and ensure that we’re raising more awareness of all the impactful work we are doing. 

What you will be working on 

Community support 

• Overseeing coaching rota

• Sending weekly comms to membership and supporters to advertise run schedule, events, fundraising, publicising volunteer opportunities and coordinating volunteers

• Ensuring member data and communications are GDPR-compliant

Fundraising support

• Coordinating race places for fundraisers and participants

• On-boarding and supporting fundraisers

• Adapting comms to send to fundraisers

• Ensuring fundraising literature and platforms are up-to-date

• Monitoring income with fundraising lead

• Using and updating CRM system to record data 

Programme delivery support

• Supporting the Youth Programme Manager with general administrative tasks e.g. DBS checks, recruitment support, supporting with CRM database 

• Support with the evaluation of our programmes eg. writing up case studies, quotes from young people 

General Admin

• General office admin 

• Ordering Outrunners race kit and Outrunners merchandise

• HR Admin - overseeing timesheets, supporting with payroll, support with recruitment 

• Finance Admin - creating and following up on invoices 

• Other admin tasks to support CEO, such as coordinating trustee meetings

This job is for you if: 

• You have  experience of working in an administrative role 

• You have a willingness to learn 

• You are a problem solver with energy and enthusiasm 

• You have strong organisational skills with good attention to detail

• You have an ability to prioritise effectively and work independently to complete tasks 

• You have an ability to multi-task across a number of different projects with varying deadlines

• You are comfortable adapting written communications for a range of audiences online and in person

• You have proficiency in using a variety of technology including: 

  • Google docs, sheets, slides, forms

  • Comfortable handling data and using CRM Systems

  • Canva or similar software

  • Mail-Chimp / WhatsApp for Business / or similar

• You are reliable and professional 

• You have an active commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour

What’s in it for you?

• The opportunity to be involved in making a difference to young people's lives!

• 25 holiday days as well as bank holidays (pro rata)

• Self-development days 

• The chance to attend exclusive, exciting events with our brand partners including Nike and Moju

• Learning and development opportunities to fit your aspirations, including with some of our partner businesses

• Work-related travel reimbursement

We strongly encourage people from underrepresented groups to apply for this role. Even if you feel you don’t meet all the criteria, please still apply as we want to hear from a diverse range of people. 

The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

Interested? Here’s how to apply!

• Complete this application form and upload a copy of your CV, and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

• If you meet our requirements, we will contact you for an interview after the closing date 15th of April 

• If you are not contacted within 14 days of submitting your application, on this occasion you have been unsuccessful. We will keep your details on file for any other suitable vacancies.

The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK.

It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.

The Association has a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.

The Association is now seeking to appoint an experienced PA / Team Coordinator.

The successful candidate will be responsible for ensuring a coherent programme of meetings for both our CEO and the Association’s President, whilst supporting the Head of Corporate Affairs in the day-to-day administration of the financial and governance requirements of the organisation. In addition you will have the opportunity to take an active role across the whole team, organising meetings, sourcing venues, and will have the opportunity to attend our range of workshops and masterclasses through providing administrative support.

The role requires excellent organisational and prioritisation skills, an ability to react positively to changing circumstances, often at short notice, and an ability to forge strong working relationships both internally and with external partners.

The Association has offices in central London, but is currently operating a hybrid working model so welcomes candidates from across the UK, though attendance at ‘in person’ ADPH team meetings will be expected. Further details can be requested ahead of your application by contacting Mark Hamblett.

To be considered for the role all applicants must provide a written statement outlining why they feel they would be suitable for the role, and as we intend to interview potential candidates throughout the term of the recruitment process we reserve the right to end it ahead of the stated closing date.

We are looking for a talented and enthusiastic individual to generate income for the Olive Tree Cancer Support Group through community and corporate fundraising, principally in Crawley and Horsham and surrounding areas.  This will involve planning and implementing a community and corporate fundraising strategy, engaging with individual donors, community organisations and corporate sponsors to generate a significant level of income to agreed targets and working with the wider team to advance the goals of the organisation.

This is an exciting opportunity for an experienced community and corporate fundraiser who is confident and capable in taking the lead on this key strand of our fundraising stream.  You will be managed by the Centre Manager and supported by the Trustees and will have autonomy on leading on individual donors, community and corporate events and partnerships.

About you:

The ideal candidate will have proven experience of building relationships in a fundraising role, across a variety of audiences resulting in increased income generation.  You will have excellent communication and presentation skills coupled with an ability to inspire and motivate others and engage compassionately with service users.

You will need excellent organisational skills with a good understanding of fundraising targets, as well as strategic thinking ability in combination with good problem-solving skills.  You must be a team player, with a mature, credible and conscientious approach, as you will be part of a small team, working with vulnerable service users, in a key role for the organisation.  You will also be required to assist in day-to-day operations at the Centre.

The flexibility and willingness to work several evenings and weekend days throughout the year and ability to travel independently is essential for this role.

What we’re looking for and main responsibilities:

• Experience working within a charitable environment.

• Ability to lead the strategic and operational management specific to the Olive Tree community and corporate fundraising functions to help deliver agreed income targets.

• Ability to act as an ambassador and build and maintain relationships with individual donors, community organisations and community partners to maximise donations.

• Stewardship of existing and introduction of new corporate relationships, including giving presentations, identifying sponsorship opportunities and supporting at corporate events, to enhance revenue streams.

• Ability to develop legacy fundraising in a sensitive manner.

• Oversight and management of all marketing and fundraising materials for community and corporate events.

• Recruitment and management of fundraising volunteers to assist at events.

• Tracking and recording of income for reporting purposes.

• Liaison with the Communications Administrator to generate fundraising income and boost levels of engagement amongst key audiences.

• Assisting the team with general enquiries and operational matters as required.

• Work onsite as the default mode of work with a degree of flexibility for the right candidate.  Usually based in our Horsham Centre but occasionally working in our Crawley Centre.

• Excellent Microsoft Office knowledge and skills.

Civitas Recruitment are delighted to be working with a fantastic major UK charity who strive to create a just world, free from poverty. To strengthen their commitment to diversity, equity, inclusion, and belonging (DEIB), they are looking for a Diversity, Equity, Belonging and Inclusion (DEIB) Manager to join their team. This is an initial 3-month FTC paying a salary circa £195 per day.

About the Role

This role is perfect for an experienced DEIB Manager who thrives on leading structured, high-impact initiatives. You’ll be responsible for managing the end-to-end delivery of DEIB projects, overseeing timelines, coordinating with stakeholders, and ensuring that all initiatives align with the charity’s broader strategy.

While knowledge of diversity and inclusion principles is valuable, this position requires strong project management expertise, ensuring that DEIB programs are effectively planned, tracked, and delivered on time.

Key Responsibilities

. Project manage DEIB initiatives from planning to execution, ensuring key milestones are met.

. Oversee the DEIB work plan, tracking progress, identifying risks, and recommending solutions.

. Serve as the main point of contact for internal teams, employee network groups, and senior leaders, providing operational support and ensuring clear communication.

. Prepare and present project reports, status updates, and insights to leadership and stakeholders.

. Manage event planning and coordination for key DEIB initiatives, ensuring smooth execution.

. Collaborate with internal teams to integrate DEIB best practices into company-wide programs and strategies.

. Ensure all DEIB projects comply with equality legislation and align with company policies.

About You

We are looking for an organised, strategic, and solutions-focused DEIB Manager with strong Project Management experience and with a track record of successfully leading initiatives across teams.

Essential Skills & Experience:

. Proven experience in project management, ideally in HR, DEIB, or organisational development.

· Good knowledge of Equality Legislation

· Good understanding of inclusion, diversity, and equality within a working environment

· Proven extensive experience in stakeholder management (internal and external)

· Excellent communication and presentation skills, with the ability to influence at all levels.

· Knowledge of diversity, equity, and inclusion principles and how they apply in the workplace.

Desirable:

· Formal Project Management qualification (e.g., PRINCE2, Agile, PMP).

· Degree level qualification and/or equivalent experience in business administration,

project management or events planning and delivery.

· Understanding of staff Networks and their role in supporting the wider diversity

agenda

· Demonstrable experience of dealing with matters of a highly sensitive and

confidential nature

Application process:

This is a fantastic opportunity to drive meaningful change within an organisation that values both structured project execution and inclusive workplace culture. If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged.

As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.

It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.

ABOUT THE ROLE

The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.

JOB DESCRIPTION

Job Title: Fundraising and Communications Executive

Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.

Reports to: Head of Fundraising

Contract type: Permanent

Hours: Part time (22.5 hours a week)

Salary: £13.50-£14.00 per hour

JOB PURPOSE

The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

Specific role duties

Supporting the fundraising strategy

• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.

• Lead on the implementation of fundraising communications across channels.

• Responsible for small to medium size trust and grant applications, including horizon scanning

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support fundraising and training.

Email marketing

• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

PERSON SPECIFICATION

Knowledge, training and qualifications

Essential

• Understanding of charitable organisations.

• Understanding of principles of communications, marketing and fundraising.

Desirable

• Understanding of issues facing families in Havant and South East Hampshire.

Experience

Essential

• Experience of working in a communications or marketing role.

• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.

• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.

• Experience of managing a diverse workload in a busy environment.

Desirable

• Experience in utilising a CRM database to improve administrative systems.

• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.

• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.

• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.

• Experience in upholding and applying brand guidelines in various forms of content.

• Experience in communicating expert information/advice to wider audiences.

Skills

Essential

• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.

• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.

• Strong time and project management skills.

• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.

• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.

• Strong interpersonal skills.

• Ability to work autonomously and demonstrate initiative.

• A team player committed to working collaboratively to achieve results.

• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.

• Ability to learn and better utilise IT systems.

• Ability to deal with sensitive information with discretion and to always maintain confidentiality.

Other requirements

• A commitment to treating your colleagues fairly, consistently and with respect (Essential)

• An interest in and understanding of OTR’s mission and strategy (Essential)

• Resilient, creative, determined and hard working (Essential)

WHAT WE OFFER YOU

We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.

As an employee, you will receive the following benefit package:

• Generous annual leave entitlement including bank holidays

• Flexible start and finish times between core hours of 8am and 6pm

• Flexible hours to take time off for medical appointments and caring responsibilities

• Hybrid working

• 3% employer pension contribution if eligible

• Paid sick leave

To apply

Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:

• why you believe you are right for this role.
• why you wish to work at OTR.
• detailing your experience in all ‘essential’ criteria of the person specification

Registered charity number 1064275

Limited company 3333729

Funded by the National Lottery Community Fund