Migration Jobs

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Senior Supporter Experience Officer for:

• Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
• Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
• Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
• Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
• If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

About the role:

The Legal Officer works closely with the Legal Team (Legal Director and Legal and Parliamentary Officer) to support our policy and advocacy work and with the Senior Legal Projects Manager in a key role to coordinate strategic legal advice and litigation. The Legal Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Officer, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee  and co-convenors of ILPA’s Working Groups.

You will regularly analyse information, including legal and practice updates, and disseminate information orally and in writing to the public and to ILPA members. You will assist with answering ILPA members’ legal, policy and practice-based queries, raising systemic issues with government departments as appropriate, and provide flexible, tailored, technical and practical support for practitioners and non-practitioners, who include public bodies, professional organisations and non-governmental organisations (NGOs). You will assist in the preparation of legal policy and parliamentary briefings, and ILPA’s responses to consultations, calls for evidence, other official submissions and correspondence with government bodies. You will also help represent ILPA in meetings and work collaboratively with colleagues across the sector in pursuit of ILPA’s influencing aims. 

Additionally, you will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice. You are not expected to have policy experience, as you will gain knowledge and exposure to policy work through this role and we hope to see you grow in the role and take on greater policy responsibility during your time at ILPA, accompanied by corresponding salary increments where deemed appropriate as part of our salary review process. 

You will work with the Senior Legal Projects Manager to develop partnerships with NGOs and legal professionals around the UK. You will coordinate the general and regional Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Senior Legal Projects Manager to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.

About you:

The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in immigration policy or advocacy, including by making the transition from immigration practice to work on immigration policy and strategic legal advice and litigation coordination. 

You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, attempts to remove people seeking asylum in the UK to Rwanda, government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, and the recently introduced Border Security, Asylum and Immigration Bill. 

You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sector together in developing strategic litigation. 

Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.

Main responsibilities

1. To liaise, work with, and gather evidence from members to support ILPA’s influencing work and to assist with knowledge-sharing in the sector;
2. To assist the Legal Team to influence law and policies through written and oral advocacy;
3. To coordinate and contribute to internal and external meetings, which may have a range of attendees including ILPA members, SLAC members, government officials, parliamentarians, experts, lawyers, and other external organisations and individuals;
4. To provide support to ILPA’s thematic working groups, and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, working group co-convenors, and SLAC Steering Committee to take forward agreed actions;
5. To handle queries related to the Legal Team, and SLAC work sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;
6. To monitor, identify, store, organise, interrogate, retrieve and disseminate information, including legal and policy developments, relevant to ILPA’s work;
7. To assist with facilitating SLAC training events,  communicating with SLAC members and feed into the monitoring and evaluation of SLAC; and 
8. To support internal and external communications and updates. 

Person Specification

Essential knowledge, experience, skills, and qualities:

1. A law degree, postgraduate qualification in law, or other relevant qualification in law; 
2. Experience of working in or with immigration, asylum and nationality law in the UK;
3. Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;
4. Good legal knowledge, skills and judgment, including:
   a) an ability to navigate and understand the Immigration Rules and Government guidance,
   b) a general understanding of UKVI processes, and
   c) an ability to clearly communicate legal and technical information orally and in writing;
5. Excellent attention to detail;
6. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:
   a) an ability to take a proactive approach to independent working,
   b) managing workstreams effectively, 
   c) confidently taking responsibility for tasks and decisions, 
   d) meeting tight deadlines, and
   e) taking a calm and diligent approach to problem solving;
7. Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law; 
8. Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and
9. Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;
• To provide information to members and others on domestic and European immigration, asylum and nationality law; and
• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum systems, or the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with Team members living in England. The rest of the time you will ordinarily work remotely or wherever conferences or meetings might take place.

Reports to: Legal and Parliamentary Officer and Senior Legal Projects Manager

Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off 

Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm). Very occasional travel within the UK will be required to attend meetings.

Start date: As soon as possible

Application deadline: 9:00am on Monday, 24 February 2025

Interviews will be held on 10 and 11 March 2025. Shortlisted candidates will be notified by Monday, 3 March 2025.

Applications from individuals only – no agencies.

37 hours per week / Based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Working within the Impact and Improvement Team, you will be responsible for championing data-driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will build engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBox and other analytics platforms and help to upskill data literacy skills across the organisation.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Improvement and Impact, identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Lead on data migration and system deployment for the upgrades in 2025/26 for our key systems of Pyramid and In-Form, e.g. contribute to defining and setting up of new reporting, dashboards, and process mapping where needed.
• Reporting to the Digital Systems Project Manager and working closely with business system owners, the Head of Improvement and Impact and IT Managed Service Provider, establishing high quality systems and tools for capturing, organising and using data.
• Act as the lead for our built on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

You will already have experience of complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem-solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.

Closing Date: 9 February 2025

Ref 6927

Save the Children UK has an exciting opportunity for a collaborative and strategic individual with extensive marketing experience to join us as our Mid-Value Marketing Manager, where you will work with the Legacy & Mid-Value team to attract, retain, and engage mid-value supporters, delivering exceptional marketing campaigns to deepen relationships, inspire action, and drive income.

Please note that this role offers the opportunity for hybrid working, and will require the successful application to work from our London, Farringdon office up to 4 days per month.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Mid-Value Marketing Manager, you will be responsible for developing and managing our mid-value programme, delivering effective marketing campaigns to build deep connections with supporters and drive income. You will collaborate with colleagues across the organisation to ensure a cohesive mid-value supporter experience that aligns with all touchpoints.

Working within a dynamic, fast-paced team, you will use your audience-first approach, data analysis, and strategic thinking to inspire engagement and action.

In this role, you will:

• Work as part of a multi-disciplinary team to attract, retain, and engage mid-value supporters, using insight and data to understand audience needs and motivations.
• Plan and execute marketing activities to meet ambitious mid-value action, income, and loyalty targets.
• Collaborate with Loyalty and Philanthropy teams to develop mid-value supporter journeys, moving supporters between tiers based on overall opportunity.
• Analyse marketing effectiveness and drive a test-and-learn approach to optimise mid-value output.
• Develop and deliver engaging, audience-focused creative and content plans that inspire action.
• Manage mid-value income and expenditure budgets, including planning, reporting, and reforecasting.
• Ensure mid-value communications comply with legislation, safeguarding standards, and best practices.
• Promote and embed safeguarding policies and procedures to protect children, community members, and staff.

About you

To be successful, it is important that you have:

• Proven experience in attracting, retaining, and engaging mid-value supporters, including developing marketing campaigns and audience-led strategies.
• Significant experience in delivering marketing across mail, email, telemarketing, and events.
• Strong skills in using audience insights and data to optimise supporter journeys and deliver KPIs.
• Experience of managing creative development and production across a wide range of channels and materials, working in collaboration with creative agencies and in-house designers.
• Excellent project management skills, with a track record of delivering complex projects on time and within budget.
• Ability to manage income and expenditure budgets effectively.
• Excellent communication skills to inspire commitment, build networks, and work collaboratively.
• A strategic, audience-first approach with a passion for delivering exceptional supporter experiences.
• A commitment to Save the Children's vision, mission, and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits [here](insert link).

Closing date: 9th February 2025

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (approx 4 days per month).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based in London, minimum one day per week in the office with the option to work from home in line with Crisis’ Hybrid Working Policy.

Contract: 12-month fixed term contract/ secondment opportunity

About the role 

This is your opportunity to join an ambitious and high-performing Policy and Campaigns team at a critical time to influence the policy direction on homelessness from the new Westminster Government. As the Policy Manager, you will lead on the design and delivery of an ambitious policy programme focused on the solutions to end homelessness, and work with your colleagues in campaigns to shape our influencing strategies, contributing your knowledge of Whitehall and how to influence Government, as well as people with lived experience of homelessness to shape the overall direction. You will also collaborate with the media and research teams to deliver effective influencing. 

You will manage a high performing team to deliver proactive programmes of policy work that are underpinned by evidence-based solutions and informed by political intelligence and lived experience of homelessness. You will work with stakeholders to expand Crisis’ network and position Crisis as the leading expert on policies related to homelessness with decision makers and influencers. You will also collaborate strategically with the Campaigns Manager to drive forward our policy campaigns, and to advise and shape our campaign narratives and influencing agenda.

You will oversee a range of proactive policy projects to achieve policy change in the areas of housing, renting, welfare, migration, and legislation, and lead your team to work with our frontline services to ensure policy in grounded in the experiences of people facing homelessness.

This is your chance to be a part of the team and deliver real and impactful policy change to end homelessness, for good. 

About you 

To be successful in this role you will have demonstrable experience of designing and delivering proactive policy projects and shaping influencing strategies that achieve change. You will have a track record of delivering robust policy solutions that are informed by the external political environment and reflect the needs of people experiencing homelessness. You will have experience of working successfully to influence MPs, Ministers and senior civil servants. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 9 February 2025 (at 23:59) 

Interviews will be held in person on the 20 February. 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

 
Registered Charity Numbers: E&W1082947, SC040094  

About The Role

Are you ready to make a difference with your technical expertise? Do you want to work for a purpose-driven company where your skills will directly contribute to transforming lives?

At Alzheimer’s Society, technology is at the heart of our mission to create a world where dementia no longer devastates lives. We’re excited to offer an opportunity for an experienced Microsoft 365 professional to help drive impactful change through digital transformation.

Reporting to our Infrastructure Manager, you’ll manage and optimise our network infrastructure, including Active Directory, Azure, Microsoft Entra ID, and Microsoft 365 services. You’ll ensure the stability, security, and efficiency of our systems while collaborating with external managed service providers to implement and maintain these technologies.  

How you'll make an impact:

- Manage and maintain our network infrastructure, including switches, routers, firewalls, and VPNs, ensuring performance and reliability.
- Administer Active Directory, Azure AD, and Microsoft Entra ID, including user account management, group policies, and multi-factor authentication (MFA).
- Optimise Azure resources and Microsoft 365 services (Exchange, SharePoint, Teams), ensuring secure and efficient operations.
- Implement robust security protocols, monitor for compliance, and respond to incidents in collaboration with managed service providers.
- Provide technical support to staff, ensuring timely resolution of Microsoft-related issues and delivering training on best practices.
- Maintain comprehensive documentation and identify opportunities for system improvements, automation, and cost efficiency.

You’ll work with the following tech stack: 

- Active Directory, Azure AD, Microsoft Entra ID, Microsoft 365 (Exchange, SharePoint, Teams).
- Multi-factor authentication (MFA), single sign-on (SSO), Microsoft Intune, SIEM solutions.
- Routers, switches, firewalls, VPNs. 

Why join us?

Your wellbeing and work-life balance are central to our success. Joining our team means making a meaningful impact while enjoying a range of benefits designed to support your personal and professional wellbeing.  

We offer flexible working options, including homeworking and arrangements like 9-day fortnights, to help you balance your life and career. You'll also enjoy 27 days of annual leave (plus flexible bank holidays), dedicated wellbeing days, a cash health plan, access to a virtual GP, life assurance, enhanced parental leave, and many more benefits that prioritise you.  

About you:

You’re a talented IT Systems Administrator with a proven track record of managing Microsoft environments. You excel in tackling technical challenges with a proactive mindset, turning complex problems into innovative solutions.

Must-haves: 

- Proven experience managing Microsoft environments (Active Directory, Azure, Microsoft 365).
- Strong knowledge of network infrastructure, including routers, switches, and firewalls. 
- Experience managing vendors and delivering high-quality IT services. 
- Current certifications such as AZ-305, AZ-900, MS-100, AZ-104, or CompTIA Network+. 
- Familiarity with endpoint management tools (e.g., Microsoft Intune) and security tools like SIEM. 

Nice-to-haves: 

- Experience with hybrid cloud environments and cloud migrations.
- Proficiency in PowerShell scripting for automation and configuration.
- Knowledge of data governance and security best practices.
- A degree in IT, Computer Science, or a related field. 

Interview Dates:

Application Deadline is 12th February 2025. 
Interviewing are week commencing 24th February 2025.

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

The Digital Communications Officer role sits within the Fundraising team which is responsible for the organisation’s income, profile, reputation and supporter base through external and internal communications and campaigns. The primary focus of this role will be social media management, with activities extending to other areas of digital communications, including website content and digital advertising production. Reporting to the Communications and Engagement Manager, the Digital Communications Officer will be instrumental in growing our communities and reach online, promoting Doctors of the World’s UK and overseas operations and advocacy, and driving support for our humanitarian organisation. 

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a key part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Application deadline Friday 7th February 0900.

Interviews week commencing Monday 17th February

Applications should include CV and cover letter (mandatory). Please also attach portfolio (optional).

The Multiagency Drop-In is a vital space for people seeking sanctuary in Sheffield; it is a place where they find solidarity, support, advice and a place to access vital services.  A way into the structures and systems that they need to access and are entitled to access; something that is more important than ever. 

At City of Sanctuary Sheffield (CoSS) we work to build a culture of welcome and safety for people seeking sanctuary in Sheffield.  We work towards systemic change in the system of asylum and refuge in the UK, recognising that everything people seeking sanctuary experience is impacted by the systems we work within.  We conduct all of this work in solidarity with people seeking sanctuary, ensuring that their leadership capacity is developed and their voices are heard. 

In this post you will have the opportunity to manage, sustain and develop the Drop-In so that people seeking sanctuary feel safe, welcome and listened to in this space.  In doing this you will be an integral part of City of Sanctuary Sheffield, supporting us to work towards our vision and enabling us to do so in a sustainable way.

In this role you will be responsible for:

- Ensuring effective management of the multiagency Drop-in as a welcoming space where people seeking sanctuary feel safe and listened to.  This will involve:

• Maintaining and developing effective relationships with partner organisations attending the Drop-in 

• Managing rotas and use of the space by partners 

• Ensuring all health and safety requirements are met and these are shared with all partners and volunteers at Drop-in 

• Managing and supporting the large and diverse volunteer team who facilitate the Drop-in, working closely with the Volunteer Coordinator to ensure they are supported and developed

• Maintaining systems for monitoring and evaluation of the Drop-in

• Ensuring smooth and safe running of Drop-in session each week 

- Managing and developing relationships with partner organisations.  This will involve:

• Maintaining positive, open and honest relationships with partners using the Drop-in 

• Actively creating new partnerships across a diverse range of organisations to enhance the Drop-In 

- Safeguarding.  This will involve:

• Ensuring systems are in place so that everyone using the space feels safe 

• Recording and following up all safeguarding concerns arising at the Drop-in in line with CoSS Safeguarding policies.

- Additional duties 

• The context of our work is constantly changing.  Additional duties that reflect the changing needs of the organisation may be required. 

The Press Officer supports our flagship Spokesperson Network programmes, placing people in broadcast media on a regular basis,  developing and maintaining media contacts and meeting the needs of participants on the Spokesperson Network.  This means:

• Generating broadcast media opportunities for members of the Spokesperson Network in reaction to breaking broadcast news.

• Ensuring that members of the Spokesperson Network are prepared and supported for the media opportunities,

• Taking part in the training and development of people in NGOs, grassroots groups and the wider movement in their broadcast media capacity.

What you will be doing

Here are the key responsibilities of this role:

• Identify relevant stories in the news and subsequently pitch and book spokespeople into broadcast media (television and radio) and respond to media requests. 

• Support spokespeople, taking into consideration the ways in which broadcast media work interacts with peoples identities and lived experience. 

• Identifying clippable content, creating clips and posting on social media. 

• Play an active role in the wider Comms Hub, attending and feeding into key messaging and narrative development.

Who you are

You will have:

• Experience in journalism, communications, media relations or a role that incorporates these skills.

• Experience of building and maintaining relationships with journalists. 

• A proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion. 

• Experience working in the economic, environmental and/or social justice campaigning community in any kind of capacity. 

• Good writing and editing skills, including an eye for detail.

• Excellent interpersonal skills and communicating appropriately with different stakeholders.

• Project management experience demonstrated through being proactive and well organised, with the ability to meet tight deadlines and manage multiple priorities 

• An ability to work well under pressure, meet the demands of a dynamic organisation and accommodate changing circumstances. 

• A willingness to continuously learn and grow - with good emotional intelligence and self awareness including around your own power, and an ability to give and receive feedback well, and sit in (and encourage) healthy conflict and disagreement

• A commitment to NEON’s purpose of building the strength of movements for social, economic and environmental justice, and to learning how to align your actions with the values of NEON: solidarity; generosity and respect

Job Description

Job Title:

Caseworker level 1, 2, and 3

Location

RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley.

The successful candidate will be based at the Birmingham site and will be required to travel to all branches as needed.

This is an in-person, on-site role with no hybrid or remote work options available

Reporting To:

Immigration Department Manager

Salary and benefits:

IAA Level 1: £25,000–£27,000 (dependent on experience)

IAA Level 2: £28,500–£30,000 (dependent on experience)

IAA Level 3: £32,000–£34,000 (dependent on experience)

Additional Benefits:

· Company-matched pension scheme

· Employee assistance program

· Health and wellness support

· Mental health resources

· Comprehensive training and opportunities for career advancement

Hours:

35 hours per week, Monday to Friday, from 9:00am to 5:00pm.

Contract: 

12-month fixed term with a strong possibility of extension

Probation period:

6 Months

Annual Leave:

21 days + 1 concessionary day and 8 Bank Holidays

 

About the role

This is an exciting opportunity for the right person to join the Refugee Migrant Centre as a Caseworker, authorised by the Immigration Advice Authority (IAA), formerly known as OISC. RMC is a well-established, award-winning regional charity, widely recognised for its impactful work with refugees and migrants.

For over 23 years, RMC has assisted thousands of refugees and migrants from 162 countries, helping to break down barriers to integration and enabling clients to become equal citizens. We provide a holistic range of services, from specialist legal advice to education and employment programs.

The successful candidate will join RMC’s Immigration department and play a key role in delivering free immigration advice and representation. This is an exciting time to join the team as RMC is expanding its infrastructure following significant growth in staff, activities, and turnover—rising from £776k to £2.8 million in the past five years.

RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.

Our immigration services focus on assisting migrants (including undocumented migrants), refugees, and asylum-seekers in navigating the UK’s complex immigration legal system. We help clients secure the right to remain in the UK for themselves and their families, with a particular emphasis on human rights claims, family and private life applications, family reunion, settlement, citizenship, and applications under the EU Settlement Scheme.

Purpose of the Role:

Main duties and responsibilities

All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below:

Casework and client care:

· To provide one-to-one specialist advice in immigration and asylum area of law

· To provide thorough, professional, high quality and timely casework and advice

· To ensure accurate recording keeping and ensure all necessary and associated administrative tasks are completed

· To ensure case deadlines and key dates are recorded, monitored and actioned in a timely manner

· To conduct all casework and advice in compliance with all IAA regulatory requirements and the IAA code of standards

· To maintain confidentiality in all dealings with clients

Training and development:

· To keep up to date with changes in the law

· To attend training and share learning and good practice with other advisors

· To keep a record of your attendance on training courses

· To provide internal and/or external immigration training when required by management

Teamwork:

· To share casework knowledge and experience within the team

· To mentor, support and/or supervise colleagues on a lower level of IAA regulation

Projects and Engagement:

· To take responsibility for the day to day delivery of specific projects if requested by management

· To deliver presentations and represent RMC at meetings/events when required by management

· To maintain effective working relationships with partners and stakeholders

· To demonstrate a degree of flexibility and undertake tasks not specifically referred to above

Person Specification

Knowledge, Abilities and Skills- essential

· Accredited at IAA Level 1, 2 or 3

· Experience in delivering advice and representation in the field of UK immigration and asylum

· Experience in working with clients with vulnerabilities and/or migrants, asylum-seekers, refugees

· Knowledge of most immigration areas, with a good understanding of at least one area such as the EUSS, asylum, human rights or family-based applications

· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal (for IAA L3 advisors only)

· Commitment to working towards Level 2 accreditation (for IAA L1 advisors only)

· Ability to explain complex information to clients from different backgrounds

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills

· Ability to work independently

· Ability to manage and grow a caseload

· Ability to prioritise and to manage tight deadlines

· Teamwork and Flexibility

· Commitment to equality and diversity

Desirable

· Accredited to IAAS Senior Caseworker

· Experience working in the Legal Aid sector

· Experience working in or with the not-for-profit sector

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement

· Educated to degree level or equivalent

Terms and conditions of employment

The following conditions of service will apply:

Salary

IAA Level 1: £25,000–£27,000 (dependent on experience)

IAA Level 2: £28,500–£30,000 (dependent on experience)

IAA Level 3: £32,000–£34,000 (dependent on experience)

Location

Birmingham, Wolverhampton, Walsall or Dudley

Pension

RMC will contribute 3% of gross basic salary

Holidays

21 days per year plus public holidays pro rata for part-time post.  Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years

Hours of Work

35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed

Probation

This post will have a probationary period of 6 months

Notice

One month’s notice of termination of employment on either side.

Disability

We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.

Enhanced DBS:

Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

Travel expenses

If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.

Training

Access to external paid training and regular internal training provided by Senior Caseworkers

Commitment to supporting you to develop and upskill in the field of immigration and asylum

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

What we hope you'll do next

We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

 

Closing Date:

Friday 28th February, 2025.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

 

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

Salary Range: £50,775 per annum

Start Date: As soon as possible

Duration of Contract: Permanent

Location: Fauna & Flora, Cambridge.

Current policy offers partial remote working with the UK

Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

Fauna & Flora are in the process of implementing Salesforce with the Non-Profit Success Pack, which will revolutionise our fundraising operations. As we now enter the crucial period of embedding and optimisation, we seek a Salesforce expert and product champion to ensure Salesforce has a transformative impact across the organisation.

The Database Manager will manage the entire Salesforce environment, including Marketing Cloud which is pivotal to our marketing output. They will be the first point of contact for all staff requiring Salesforce support and training. They will field support requests, fix problems, document CRM processes and procedures and provide expert advice to staff on how to get the best from Salesforce.

They will oversee the final stages of go-live, ensuring Salesforce is built and tested to agreed specifications. Once Salesforce is operational, they will work with internal stakeholders and external partners to explore the reach of Salesforce beyond the fundraising directorate – to expand its capabilities across other key areas of the business and develop a roadmap for Salesforce’s expansion.

You will be an experienced database manager, with a proven track record of implementing, configuring and maintaining CRM databases. You will be proficient using Salesforce, and have had experience in configuring Salesforce, deploying new apps and implementing a new CRM. Ideally, you will have experience of fundraising and will understand the importance of a charity’s supporters, as well as understanding the concepts of donor journeys, lifecycles and donor development.

You will be able to analyse complicated datasets and provide detailed insights and reports from within Salesforce that will inform our fundraising strategy.

In return we offer the opportunity to for a ground-breaking and collaborative organisation at the forefront of global conservation with generous contribution, attractive annual leave allowance, life insurance and salary exchange schemes.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

The closing date for applications is 9 February 2025. Interviews are likely to take place during the week commencing 17 February 2025.