Housing And Homelessness Jobs
Are you an experienced Media or PR professional looking for the next step up in your career?
With homelessness rates rising, St Mungo’s is looking for a creative and driven Senior Press and PR Officer to help end homelessness and rebuild lives. You will be joining a team of 4 which includes a Press and PR Lead, a part-time Press Officer, and a part-time Senior Press and PR Officer - both focussed on Fundraising and Brand PR, whilst you will be focussed on Policy and Research PR.
In this fast-paced role, you will work to build and maintain relationships with national, regional, and trade journalists to tell varied and compelling stories from one of the UK’s leading homelessness charities. There will be opportunities to speak to services and people with lived experience of homelessness to build timely PR on some of our core issues. With this role, you can also expect to:
- Be part of a busy press office, with journalists contacting us on anything related to service visits to commentary on the Renters’ Rights Bill
- Write creatively and to a variety of audiences, using the full set of tools in your PR arsenal: press releases, opinion pieces, quick-fire comments, photo galleries, and letters to editor
- Be trusted counsel to members of the senior management team and colleagues across the organisation in relation to Press and PR work, providing briefings and practice interviews where appropriate
- Devise timely PR stunts to ensure that homelessness remains high on the media agenda
About you
You might already be working as a Senior Press and PR officer looking for a new challenge or looking for the next step in your media career. Either way, we are looking for a positive, patient, and agile communications professional who has news sense and a genuine interest in supporting the aims and ambitions of St Mungo’s. To be successful in this exciting role you will be someone who:
- Thrives under-pressure and can juggle multiple and competing demands, while prioritising your own workload.
- Is a team player who is happy to take ownership of projects and step up to support colleagues as required.
- Works with a solution focused approach who can see the ‘big picture’ and problem solve in a pressurised environment.
- Has excellent written and verbal communication skills supporting effective relationship building with a variety of different people.
- Has experience of delivering proactive PR and communications campaigns and the ability to deal with crisis communications.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 9 October 2024
Interview and assessments on 17-18 October 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Homeless Link are the national membership charity for organisations working directly with people who become homeless in England. We work to make services better and campaign for policy change that will help end homelessness.
This is an exciting time for campaigning. The new government have made positive noises about tackling homelessness, but Homeless Link’s role will be to hold them to account, to make sure the work is prioritised and to inform the choices they make. Homeless Link represents more than 800 member organisations across England working on the frontline of tackling homelessness. Our members know how to deliver change for individuals and also what policy frameworks are needed at local and national level to enable homelessness to be tackled.
The Campaigns Manager sits in the communication team and works very closely with two Policy Managers. Specifically the Campaigns Manager will encourage members to become involved in influencing, working with Ministers, MPs and their local councils. They will develop and implement campaign strategies which maximise the voice of our members in our influencing. The successful candidate will pick up the vital work carried out by our current Campaigns Manager and encourage even more of our members to get involved.
We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
For full details of the role and how to apply please visit our website.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Title: Crisis at Christmas Locum Move on Support Workers (Hotels)
Contract: Casual worker from mid- December 2024 to mid- January 2025 – a minimum of three shifts between Monday 23 Dec 2024 and Monday 6 January 2025
Pay: £20 per hour over four, 8-hour shifts (£30 per hour on Bank Holidays – 25, 26 December and 1 January)
Locations: Crisis at Christmas hotels will be operating from the locations below:
· Corus Hotel, Hyde Park, W2 3LG
· Corner Hotel, Aldgate, E1 1EE
· Good Hotel, Docklands, E16 1FA
A fantastic locum opportunity for support workers who have front line experience supporting rough sleepers. You will be working with guests in Crisis at Christmas hotel accommodation to establish move-ons and next steps after the project closes.
Whilst it is not possible to find an immediate housing solution for everyone in the hotels, we aim to give advice and next steps to every guest who stays with us. The Crisis at Christmas project benefits from huge support from the GLA and local authorities, drug & alcohol services and SIAS immigration lawyers from each of the 5 subregions. There is a huge opportunity at Christmas to engage clients who do not usually connect with services, and this is reflected in the offers of support they receive.
You will be employed directly by Crisis during this period, for this reason any applications must be with permission from your current employer which must be sought and cannot be assumed.
Experience required
· Demonstrable experience of working directly with rough sleepers (e.g., in outreach, day centres, turnaround hubs or similar services)
· Good knowledge of voluntary sector services and statutory rights of homeless people
· Ability to deal flexibly with a broad range of clients, and with challenging behaviour.
· Striving for equality of opportunity in the context of rough-sleeping and homelessness
· Current registered CHAIN user
Shifts
Shifts will be 10am – 6pm and Move On support Locum workers must commit to a minimum of 4 shifts to be accepted into the role.
You will also accrue annual leave during this work, which will be calculated according to statutory guidelines and will be paid in your final payslip. Holiday entitlement will be calculated as 12.07% of actual hours worked and equates to approximately £3.80 per hour for bank holidays worked and £2.40 per hour for non-bank holiday work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Title: Crisis at Christmas Locum Outreach Worker (Day Centres)
Contract: Casual worker in December 2024 – a minimum of three shifts, 8-hour shifts between Tuesday 24 Dec and Saturday 28 Dec 2024
Pay: £20 per hour over three, 8-hour shifts (£30 per hour on Bank Holidays – 25 and 26 December)
Locations: Crisis at Christmas day centres will be operating from the locations below:
· Stratford Day Centre, School 21, E15 4RZ
· Pimlico Day Centre, Pimlico Academy, SW1V 3AT
· Bermondsey Day Centre, City of London Academy Southwark, SE1 5LA
A fantastic locum opportunity for skilled Outreach workers who have front line experience supporting rough sleepers.
You will be working at our Christmas Day Centres to engage with our guests looking for help, guidance, and support around their housing situation, especially those who are believed to currently be rough sleeping.
You will be employed directly by Crisis during this period, for this reason any applications must be with permission from your current employer which must be sought and cannot be assumed.
Experience required
· Demonstrable experience of working directly with rough sleepers (e.g., in outreach, day centres or similar services)
· Good knowledge of voluntary sector services and statutory rights of homeless people
· Ability to deal flexibly with a broad range of clients, and with challenging behaviour.
· Striving for equality of opportunity in the context of rough-sleeping and homelessness
· Current registered CHAIN user
Shifts
Shifts will be 9am – 6pm and Day Centre Outreach workers must commit to a minimum of 3 shifts to be accepted into the role.
You will also accrue annual leave during this work, which will be calculated according to statutory guidelines and will be paid in your final payslip. Holiday entitlement will be calculated as 12.07% of actual hours worked and equates to approximately £3.80 per hour for bank holidays worked and £2.40 per hour for non-bank holiday work.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOPE worldwide’s programme 'Two Step' provides a compassionate, person-centred and trauma-informed housing service that helps people who are homeless find and sustain accommodation in the private rented sector and supported housing.
The team spirit, opportunities for staff development, and the way that staff live out Christian values were instrumental in HOPE worldwide being awarded Investors in People Gold Accreditation.
Do you want to join our effective and encouraging team?
The nature of the work will require someone who is adaptable, quick to learn and is a good team player. Relevant experience is desireable. Full on-the-job training, regular one to one support and training will be provided as required.
Working hours: Full-time (37.5 hours per week) or Part-time (minimum 25 hours per week) (Hybrid role - can work some days/hours from home)
Annual leave and benefits: 25 days annual leave plus Bank Holidays (pro-rata), 5% pension contribution, Employee Assistance Programme. Flexible working.
Requirements - this job is for you if you:
- Have good written and oral communication skills in English and can liaise with external agencies in a professional manner
- Can communicate compassionately with people in challenging circumstances, and help them make informed choices
- Can work under emotional pressure and respond to stressful situations professionally
- Can take initiative as a member of a team
Desirable Experience:
- Working with disadvantaged and vulnerable people
- Supporting people to access accommodation
- Supporting people to resolve issues with benefit claims
- Working within a team of professional staff and volunteers
- Working in the housing sector
- Successfully building relationships with a variety of stakeholders
- Working within an organisation with a Christian ethos
What will you do in the role?
- Assess client needs and suitability for accommodation in the private rented sector or supported housing via in-person meetings
- Provide advice, guidance and support over the phone, in person, and via email to clients and stakeholders
- Arrange viewings of suitable properties with clients and liaise with agents and landlords
- Make referrals to hostels and supported housing
- Assist clients to access grants and with benefit claims
- Support clients with issues such as rent payments, liaising with landlords and dealing with neighbours
- Update client records and referrers using our CRM system, In-Form.
- Work with the team to keep improving the service
Equal Opportunties:
Please note that our office is up two flights of stairs and there is no lift. The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. HOPE worldwide is an equal opportunities employer. We are committed to ensuring that our workplace is free from discrimination within the framework of the Equality Act 2010.
DBS checks:
Due to the nature of the role, a criminal record check is required before a final job offer is made.
How to apply:
Please submit a CV and cover letter (optional) outlining your experience, skills and motivation to work with HOPE worldwide.
We know that there will be strong candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
We’re looking for two creative individuals to join us as Marketing Officers and play a vital role at the heart of our marketing operations. We encourage you to apply if you have good verbal and written communication skills and are looking for an entry-level role, preferably with some background knowledge in communications or marketing. Above all, showing a passion to make a difference to one of the biggest social issues of our day – ending the housing emergency.
About the role
The Marketing Officer role reports to the Senior Marketing Manager. The focus of this role will be to support on creative and paid media plans for integrated national and local marketing campaigns, across a variety of Shelter functions. The role will receive on the job training for key marketing skills like writing creative briefs and running paid social campaigns.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Marketing team works together to communicate the housing emergency and its solutions in relevant and engaging ways. This helps key audiences understand what we are fighting for, why and how. We work closely with our Services, Campaigns, Fundraising and Retail divisions to help achieve strategic objectives.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Boutique by Shelter – Primrose Hill shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
About the role
As an Engagement and Assessment Worker, you will be part of Crisis Skylight Brent’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.
Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight Brent’s Coaching and Learning Teams.
About you
To be successful in this role you will have:
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Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way
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Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
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Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
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Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures
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Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
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Ability to manage a caseload, and successful relationships with external service providers and partners.
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Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 13 October 2024 at 23:55
Interview process: Competency-based interview + written answer to Case Study sent to shortlisted candidates prior to the interview.
Interview date and location: Wednesday 23 October 2024 at Crisis Skylight Brent, 1-2, Bank Buildings, High Street, NW10 4LT
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
37.5 hours per week / Permanent / working onsite Monday to Friday, 9am-5pm, with one late shift per week.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?
If so, we have an exciting opportunity for a Deputy Supported Housing Manager to join our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC)services. Our services delivers specialist supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. The service aims to support residents into independent accommodation through life skills support. In delivering the role, you will report to the Supported Housing Manager and be responsible for:
Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective monitoring of move on options are met.
Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.
General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have working knowledge of Regulator of Social Housing (RSH) and Ofsted, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.
We believe every young person has the right to discover their potential.
The client requests no contact from agencies or media sales.
Salary: £34,085.47 (plus London Weighting of £5,023.71 if applicable)
Location: Remote, office based or flexible working
Contract: Permanent
Hours: Full time 37.5 hours
Closing date:Thursday the 10th of October at 11:30pm
Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing and digital channels? Then join Shelter as Senior Direct Marketing Executive in our Retention team and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.
About the role
This pivotal role will see you working with colleagues across the IG team and with wider fundraising colleagues to deliver the Individual Giving (IG) and Retention strategies, working to:
- Increase lifetime value of cash, regular giving and lottery supporters
- Manage key projects and exceptional fundraising campaigns with significant income and expenditure targets
- Give supporters more control of how they give, when we contact them and the content that will mean most to them at their stage in their supporter journey.
- Make sure that each campaign builds strong supporter relationships and long-term commitment to Shelter
- Develop inspiring multi-channel integrated campaigns to create accurate, consistent and engaging experiences at every supporter touchpoint.
- You’ll have the opportunity to deliver audience-led new product and propositions to engage and retain supporters in innovative ways.
- You’ll work across teams as part of our matrix colleague, collaborating on new strategies for creating
- Manage budgets for individual campaigns and help with forecasting income and expenditure targets
About you
Passionate about outstanding supporter experiences and maximising income opportunities, you have demonstrated experience of direct marketing and digital channels such as direct mail, SMS, telemarketing and email.
You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. You’ll be highly collaborative, flexible and diplomatic in your approach to managing internal and external stakeholders to deliver results.
What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions and have a demonstrated knowledge of project management and development, and will be able to manage multiple projects at once.
You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:
- We enable decision making
- We create change and align behind our strategy
- We are open to risks and learning from our experiences
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.
We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Finance Officer
This is an exciting opportunity to join Depaul as Finance Officer, a charity making a real difference in people’s lives.
Position: Finance Officer
Location: London or Manchester/Hybrid
Contract: 6 Months Fixed Term Contract
Hours: Full time 37.5 hours
Salary: £37,340 (ILW) per annum plus Pension and other benefits
Closing Date: Sunday 13th October 2024
About the Role
This role will lead on the day-to-day operation of the accounts receivable, credit control, accounts payable and cash management functions. You will be required to work closely with the financial controller and other members of the Finance Team to ensure that processing in these areas is complete, accurate and compliant, and supports the timely preparation of management accounts. You will also work with colleagues from across the organisation and key external stakeholders to ensure that income is received, cash is held and monitored following the Charity’s internal financial controls, and all legal and regulatory requirements are complied with.
There will be a need to exercise good leadership and management skills and be able to prioritise and delegate effectively to the Finance Assistants.
Key responsibilities include:
- Lead the day to day operations of the sales ledger function
- Responsible for ensuring invoices are raised on time and in line with agreements with funders
- Responsible for the collection and recording of all non-rental income, in accordance with the charity’s income and internal controls policies
- Main point of contact for queries regarding non-rental income sales invoices
- Monitor all cash transactions and ensure they are recorded on the Finance system on a timely basis
- To lead on the day to day operations of the purchase ledger function
- To manage the preparation of the weekly payment run, ensuring that all due items are included
- Review nominal ledger activity and post journals for on a timely basis to ensure ledger information is accurate and complete in line with month end timetable
- Responsible for the accurate preparation of month end reconciliations for allocated balance sheet codes including Fixed Assets, bank accounts, debtors, accrued and deferred income
About You
You will need to have the following skills and experience:
· Part-qualified accountant or extensive and demonstrable experience in a variety of financial roles
· Experience in the preparation of accounts to trial balance stage
· Credit control experience
· Excellent IT skills, and an ability to identify opportunities for efficiencies through automation.
· Ability to use initiative, make sound decisions and prioritise effectively to ensure that outcomes are met
· A sound knowledge of and commitment to the implementation of financial controls to protect organisational resources
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
· Personal and professional integrity and a commitment to Depaul values and mission
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast.
You may have experience in areas such as: Finance Officer, AAT, Bookkeeping, Payroll, Finance Assistant, Financial Assistant, Payroll Officer, Payroll Assistant, Bookkeeper, Bookkeeping Assistant, Finance Administration, Finance Admin.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Senior Content Production Officer
This is an exciting opportunity to join Depaul as the Senior Content Production Officer.
Position: Senior Content Production Officer
Location: London or Manchester/Hybrid
Contract: Permanent
Hours: Full time 37.5 hours
Salary: £37,717 (Manchester) / £38,217 (London) plus Pension and other benefits
Closing Date: Sunday 13th October 2024
About the Role
As the Senior Communications Officer (content) in the Public Engagement Team, you will be passionate about the rights of young people in the UK. Using your creativity and experience in delivering public-facing communications content and fundraising content you will be instrumental in increasing Depaul UK’s income, profile and influence. Your ability to meaningfully engage and involve young people, staff and volunteers will ensure that their voices are heard and amplified through Depaul UK’s communications and fundraising activity.
You will lead the delivery of communications and fundraising content that increases brand awareness and engages our target audiences to support Depaul UK as donors or in other ways support the organisation. We will expect you to ensure that your content and brand awareness raising activity is consistent with Depaul’s values.
Working closely with internal colleagues as well as external designers, filmmakers, photographers and other agencies, you will actively engage with young people in our services and in the communities we work in to capture their experiences, amplify their voices and develop content and material for our communications and fundraising activity.
Key responsibilities include:
● Take a lead role in the delivery of Depaul UK’s creative content production that strengthens our profile and allows us to raise more funds for our work
● Coordinate the Content creation of the whole Fundraising and Engagement team and draw up a Content Creation Strategy in conjunction with colleagues, ensuring you are closely linked to both the needs of Public Engagement, Philanthropy and Partnerships and the wider organisation.
● Work with internal stakeholders to develop and deliver content briefs
● Interview clients and craft compelling written stories to support our messages and campaigns across print and digital platforms.
● Produce video and photography content to support our messages and campaigns across print and digital platforms.
● Work closely with external design agencies and freelancers to support the production of key organisational print and digital materials ensuring high quality production that meet brand guidelines
● Be an advocate for the brand and work with the Head of Communications to ensure brand guidelines are adhered to across all content.
About You
You will need to have the following skills and experience:
● Experience in interviewing case studies and creating compelling written and visual stories for a variety of audiences.
● Knowledge of video production and video editing software Premiere Pro
● Experience in using brand guidelines to create content
● Experience working with and managing external partners and freelance photographers, filmmakers and designers
● Experience working with socially excluded or vulnerable people
● Experience in analysing complex information and then summarising and presenting it in easy-to-understand content
● Experience in delivering a wide range of high-quality content
● Excellent project management skills, with an ability to prioritise competing demands and deliver to deadlines
● Willingness to work variable hours including evenings and weekends as needed.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast.
You may have experience in areas such as: Content Writer, Digital, Digital Content, Digital Media Content, Digital Writer, Digital Content Writer, Digital Media Content Writer, Copywriter, Copy Writer, Content Copy Writer, Content Editor and Production Editor
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Shelter shops surrounding East Scotland area (Edinburgh)
Salary: £24,102.00 per annum, pro-rated
Contract: 3-month fixed term contract
Hours: Part time, 22.5 hours per week
Closing date: Thursday the 10th of October at 11:30pm
We're looking for an inspirational people person to join us as an Assistant Manager and work in some of our shops in East Scotland, providing cover in busy periods or for staff absences. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
This is a new role for The Connection at St Martin’s and reflects our ambitions to deliver housing opportunities for our clients. In our strategy we aim to ensure that 300 of our clients are successfully and sustainably housed.
This is an ambitious target and the person holding the role will need to deliver our existing accommodation services while continuing to network and create relationships with other organisations to bring more opportunities to our clients.
The person in this role will be responsible for managing relationships with existing partners and funders while also securing new partners and funders as necessary to deliver our strategic aim of delivering housing solutions.
Full job description can be found on our website
Salary: £50,547
Closing Date: Sunday 6th October
Interview Date: Thursday 17th October
Our Benefits
• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a skilled People and Resources Manager to support Eldon Housing’s Head of People and Resources and the wider team.
Initially on a 12 months fixed term appointment, you will make a significant contribution to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. There are fantastic opportunities to take forward an independent and sustainable organisation with future development plans.
This is a varied and exciting role, with responsibilities for:
- Providing a first-class people-first HR service; implementing policies and procedures.
- Managing day-to-day employee relations issues, providing guidance to managers on disciplinary and grievance procedures, sickness absence and other ER cases.
- Developing staff engagement and wellbeing initiatives, including forums and internal communication strategies.
- Manage the day to day running of the office, acting as Office Manager
You will be joining Eldon Housing at an exciting time in its development and transformation. We have a new People and Resources Team, with the Head, HR Officer and Central Services & Resources Administrator, and we are looking for someone to support us on our journey to be the best that we can be in all that we do.
To find out more about our work please visit our website.
The ideal person for this role will have strong experience in a HR Manager or Advisory role, and used to leading on ER cases, with a “can-do” attitude. Knowledge of HR systems is a must.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised. We reserve the right to close the job early if we receive a high quality or quantity of applicants.
Upon receipt of a CV, long-listed candidates will then be invited to complete an application form, detailing full employment history and suitability for the role.
Strictly no contact from recruitment agencies
An Enhanced Disclosure and Barring Service check will be required
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.