Health Jobs
An exciting opportunity has arisen for a Shop Manager to join our Dorking Team. As a Shop Manager, you will be reporting to the Retail Operations Manager. Your role will be to be responsible and accountable for maximising shop profit by achieving budgeted income, controlling shop expenditure in line with budget and recruiting and retaining a motivated team of volunteers.
Knowing what it takes to maximise shop sales, you will possess a sound knowledge of technical terms and commercial arithmetic, and an excellent understanding of working within a customer focused environment. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.
Role Requirements
Income generation
To manage the Retail budget to achieve agreed targets:
• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.
Administration and compliance
To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Raffle and all other legal or statutory requirements:
• To control shop expenditure through effective cost control of weekly expenses.
• To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of The Children’s Trust at all times.
• To adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Raffle.
• To be responsible for the daily management of Health and safety within the shops, completing daily checks and contributing to Risk Assessments.
• To complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embracing the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
To ensure the Shops team are: recruited, retained and developed:
• Provides positive, visible and proactive leadership to the Assistant Manager and Shops Volunteer team.
• To manage all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• To be responsible for the daily management of the shop team, including contribution to performance reviews for any Assistant Shop Managers.
• To recruit, support and retain team of shop volunteers.
• Provide induction and training for both Assistant Shop Manager and volunteer team as and when necessary.
• Attend where appropriate, training courses relevant to the development of the role
• Promote awareness of relevant training courses and development opportunities to others within the team.
• Attendance at Retail Sales Meetings and responsible for cascading information to Shops team as appropriate.
• To assist the Retail Sales Manager in shop openings and closures.
• Undertake relief cover within The Trust’s shops as and when required.
• Carries out duties in accordance with Trust values.
Customer Service
To ensure customer care and quality of service:
• To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.
• Adheres to all health and safety guidelines, including infection prevention and control.
• Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical exemption) required for the post.
• Adhere to manual handling procedures and complete mandatory manual handling training.
• Promotes the health and safety of others.
• Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
• Responsible for identifying and mitigating risk within the work environment.
Wellbeing and Emotional Resilience
• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and others.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Directorate: Marketing, Events & Education
Salary range:£ 26000 - £32000
Location: London – EC4Y 8EE (Hybrid) - the Education team is office-based on an agreed day once a week, then a required one day each month for all staff.
Contract: Fixed contract (9 months), 31.5 hours over 5 days
Reports to: Education team
Direct reports: Events & Education Manager
British Society for Rheumatology
British Society for Rheumatology (BSR) is a membership organisation that brings together expertise from across the rheumatology profession, harnessing a wide variety of experience and skills to ensure we’re supporting our members to the very best of our combined ability. Involving patients and carers at every step, we aim to ensure that physicians and clinicians are equipped to provide high-quality care.
Job Purpose
BSR’s education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.
This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and eLearning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.
This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community.
Main responsibilities
- Manage course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
- Manage course logistics including venue sourcing and management, accommodation and travel, catering and AV.
- Manage the rheumatology training webinar series, including topic development, speaker management and live delivery.
- Manage the creation of monthly eLearning packages including webinars, podcasts and eLearning cases.
- Manage the education bursary programme, including promotion, application management and financial reconciliation.
- Manage CPD accreditation of educational activities.
- Manage events inbox and education team enquiries.
- Input into our education budgets by monitoring progress against income and expenditure for projects owned.
- Produce content for webpages and social media platforms to drive interest and engagement and keep delegates informed.
- Attend committee meetings, provide updates if needed and assist with the minute-taking, agenda preparation and follow-up on actions as necessary.
- Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.
Please note: Occasional travel is expected including attendance and overnight stays at BSR conferences, courses and events.
Person Specification
- Enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives
- Ability to work efficiently on a variety of digital platforms and quick to pick up new programmes
- Confident in managing stakeholders at all levels and dealing with external contacts
- Strong time and project management skills; you’ll be working on a lot of projects simultaneously
- Ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education
- Professional and personable when communicating with customers and volunteers
Benefits of working at BSR
We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:
Wellbeing:
- Free period products in our office
- Free flu vaccinations
- Mental Health First Aiders
- BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
- Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
- WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
- Our enhanced sick pay offer is:
- Up to two years’ service: 4 weeks full pay and 4 weeks half pay
- After two years’ service: 12 weeks full pay and 12 weeks half pay
- We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
Time-based:
- We offer 30 days annual leave in addition to bank holidays
- All staff can request sabbaticals at any point, which are considered on a case-by-case basis
- We also offer an extra day for moving house
- Bank holiday swaps- you can swap a bank holiday day for another day’s leave (entitlement remains 1:1 days)
- We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days
Learning and development
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.
Financial:
- We offer a performance related pay incentive scheme
- Income protection scheme
- You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
- Our life assurance policy pays three times your basic salary
- Interest free season ticket loans
- Ride-to-work scheme
- Interest-free loan scheme
- We also provide generous enhancements within our parental and family leave policies.
- Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
- Our paternity leave offer is 6 weeks at full pay.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
35 hours / potential for job share
£32,000 pa + travel expenses
As a Community Partnerships Manager, you’ll work from home, with extensive travel across the North-West region.
Do you enjoy presenting, building relationships, and networking? Are you able to inspire others to bring lasting change? If so, we’d love to hear from you!
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. As a leading international Christian development charity, we work in 10 countries across Africa and Asia to defeat leprosy and transform lives.
Today, one person every two minutes is diagnosed with leprosy. It’s a disease of poverty, striking the most vulnerable. Left untreated, it causes permanent disability. Stigma means that people affected by this disease are often rejected by those closest to them.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. There’s nothing more rewarding than that!
We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- an engaging public speaker to a range of audiences including churches, community groups and businesses
- proven success in fundraising or sales
- a confident networker
- experience of managing volunteers
- excellent interpersonal and communication skills
- willingness to work on Sundays and evenings as required, and occasional Saturdays
- the ability to develop and deliver a regional fundraising strategy
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching in supporting churches.
A valid UK driving licence is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
To apply and for more information on this role and the work of TLMGB, please visit our website via the Apply button.
If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
We may close the vacancy early, depending on the numbers of applicants. To avoid disappointment, please apply early.
Closing date: 9am on Wednesday 31 July 2024
Preliminary Interviews: Date to be agreed (Zoom)
In-person Interviews: Date to be agreed (Peterborough Office)
Registered Charity number: 1050327
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Purpose and Summary
Do you want to be part of an exciting and varied fundraising programme?
Currently, our student team supports hundreds of students per year to take part in some incredible fundraising challenges. This includes national and international treks and marathons, such as climbing Kilimanjaro, trekking across the Morocco High Atlas Mountains or running 26.2 miles through Budapest.
We have two roles available for Student Fundraising Assistants to work with the current team across campuses in the UK and one in Ireland. With the purpose to engage with students at our partner universities and inspire them to join us on a fuindraising challenge to defeat meningitis and tick off a bucket list adventure.
The Student Fundraising Assistant will support the student team with recruiting students to take on one of these challenges. Some primary tasks and activities will include attending freshers' fairs, presenting about Meningitis Research Foundation’s student programme at information meetings and making phone calls to those who have registered their interest.
This role requires strong prioritisation and communication skills, sensitivity and flexibility. Whether you come with direct fundraising experience or have transferable skills that the role requires, we will support and develop you to excel in your role. What we are really looking for is someone passionate about making a difference and who is confident and outgoing when talking to new people. You will be the face and voice of the cause when talking to students.
Meningitis Research Foundation is based in Bristol, but this role is flexible and is open to remote working with regular visits to universities across the UK.
We offer an annual salary of £23,000 (pro-rata), 6% employer pension contribution and employee assistance program alongside annual leave of 25 days per year (pro-rata). You will report to the Senior Fundraising Manager (Events and Community) within the Fundraising Team and work closely with the Student Team who will assign day-to-day activities.
Key responsibilities
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Visiting partner universities around the UK to promote their chosen fundraising challenge. These promotions include but may not be limited to; manning freshers fair stalls, flyering and delivering lecture shout outs.
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Maintaining positive relationships with the universities visited through good communication skills.
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Generate interest in the work of Meningitis Research Foundation and motivate people to register their interest in a challenge and sign up.
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Deliver short presentations at information meetings about the work of Meningitis Research Foundation and the fundraising support we offer to challenge participants.
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Make telephone calls to students who have registered interest in a challenge; answering questions, assisting with concerns and helping to overcome barriers to entry such as fundraising targets.
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Occasional need to assist with social media content e.g. creation of Instagram stories or posts using Canva.
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Other duties as reasonable requested by the Senior Fundraising Manager (Events & Community) or Head of Fundraising.
Skills and experience required
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Excellent oral communication skills, strong networker and a confident, outgoing manner
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Good organisational skills, ability to prioritise and juggle multiple activities
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IT competent - able to use Microsoft 365
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Self-motivated and able to use own initiative
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Team player with an ability to build effective working relationships
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Ability to demonstrate our organisational values in all areas of your work
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Ability to work anti-social hours (evenings and weekends) and at a high level of intensity
About us
Meningitis Research Foundation is an international health charity headquartered in the UK,
driven by a passionate mission to prevent the devastating impact of meningitis. Founded by
individuals whose lives were profoundly affected by meningitis; we are dedicated to enabling
positive change by uniting people and knowledge to save lives. The Confederation of
Meningitis Organisations (CoMO) is our worldwide network of people and groups who are
driven by a shared purpose to defeat meningitis. By coming together to share their diverse
experience and expertise, they are a formidable global force against this life-threatening
condition.
Please send a CV and a covering letter addressing all points on the job description and person specification by 9am on Tuesday 16th July. For an informal chat about the role please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Head of Fundraising
Location: Alton, Hampshire (flexible/hybrid working considered with a minimum of two days per week at Head Office)
Hours: Permanent (37.5 hours/week)
Salary: £37,500 to £40,000 per annum
This role is responsible for managing and developing the charity’s community fundraising and trade revenues (target of £266,000 in 2024) and building significant engagement with community supporters and fundraisers. You will manage a committed team of two people in the Community and Trade team.
You will be responsible for raising awareness of our community fundraising programme and developing a ‘best-in-class’ stewardship programme that builds new and develops existing relationships with supporters, volunteer groups, organisations and partners to maximise income and raise the charity’s profile. You will also lead on the development and delivery of our 50th anniversary celebrations in 2025.
Key responsibilities
- Design and implement a stewardship programme that converts interest into support and maximises fundraised income whilst developing lasting relationships.
- Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
- Grow non-monetary donations as part of the community fundraising portfolio of events.
- Support the Head of Fundraising in designing new and developing existing community fundraising opportunities
- Work with the Head of Fundraising to ensure all recording, banking and stewardship processes are up to date and working across the fundraising team, wider charity (finance, data and marketing and communications) and in accordance with current laws and regulations.
- Record all community and trade income and thank community donors and supporters as per the agreed process.
- Support company and corporate partnerships that utilise community and trade fundraising.
- Work with the Fundraising Team and wider organisation to develop an engaging and rewarding volunteering strategy across the charity.
The Corporate Partnerships Manager will support KSS's fundraising with corporate partners, businesses, and business-related organisations across all regions (Kent, Surrey and Sussex). The role will help to drive current activity towards its full potential and find ways to grow corporate fundraising through strong relationship management and stewardship.
Main Responsibilities:
- Effectively manage corporate relationships to ensure that these organisations are well nurtured and supported, and that they receive adequate recognition for their contribution towards KSS's continued operation.
- To retain all corporate partners where possible and increase income from our current donors year on year. By having a 12-month plan for key partners and a plan/journey for how to elevate low level donors.
- To create collateral and fundraising mechanisms to support the 12-month plan in Canva and with the assistance of the marcomms team such as: fundraising calendar, flyers for events, t-shirts, seasonal fundraisers e.g. at Easter Guess the eggs in the jar.
- For key partners create a yearly 1 pager impact report of their donation and a more general report for other partners.
- To plan and deliver at least two networking/stewardship events a year at Redhill and Rochester for current donors with the support of the events team where required.
- Oversee all day-to-day activity with our corporate relationships, ensuring that activity is effectively coordinated and that broader teams support delivery (e.g. volunteer development, events and supporter experience).
- Proactively research and recommend opportunities for KSS to increase the value of corporate relationships including (but not limited to) donations, staff fundraising, payroll giving and participation in events.
- To own and manage the monthly visits to Redhill and to plan visits for key partners separately to these days.
- To be responsible for and own the sponsorship budget sourcing sponsorship for KSS events from existing donors and new donors.
- Support colleagues with seeking corporate sponsorship and involvement in KSS owned events.
About you:
- Experience of providing excellent customer service to a portfolio of customers, donors, stakeholders or corporates.
- Experience of writing cases for support, producing fundraising materials and creating account plans.
- Adaptable, tactful and diplomatic when speaking with members of the public or corporate supporters.
- Ability to work outside of core hours including weekends as and when required.
- Display a keen interest in the work that KSS does, and come up with ways to support activities.
About KSS:
- We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
- We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
- Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 26th July 2024 However, the role may close prior to this date if a suitable candidate is found. Please note that the application process will ask you to answer questions on aspects of the role. Please ensure that you answer these questions with your relevant experience, even if you refer to these specific experiences within your supporting statement.
Benefits:
- 33 days annual leave rising with service
- Occupational/Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub
- Money Purchase Pension Scheme
- Group Life Assurance Cover
- Group Income Protection Cover
- Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities
Location: Rochester Airport, Kent
Contract: Permanent, Full time
Salary: £35,000 - £40,000
Closing date: 24-07-2024
REF-215 206
St Ann’s Hospice is growing! Currently in the process of building a brand new hospice in Heald Green, this new role will build on the strengths of our existing Major Gifts fundraising programme to provide a significant contribution to our new build target and secure income for the future too.
- Researching, developing and managing a pipeline of HNWI in the hospice delivery area,
- Confidentially asking for gifts of five and six figures to support the work of the hospice
- Developing and writing persuasive funding proposals, propositions, cases for support and progress reports for donors.
- Supporting the fundraising development board to ensure appropriate membership and enable them to engage their networks in support of St Ann’s Hospice
- Monitoring Major Gift income and expenditure budgets, to analyse and produce monthly and quarterly management information.
You'll be looking forward to:
- 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
- Buy an additional week annual leave (pro rate for part-time)
- Heath cash plan
- Contributory pension scheme up to 7% matched contribution
- Life cover
- Free parking
- Discounted lunches on site
- Flexibility to fit your work around your home life / hybrid working
If you're right for us you'll have:
- Degree level education or equivalent experience of research, proposal writing and business development.
- Experience of increasing income through building a portfolio of major donors including asking for and securing gifts over £50,000
- Proven experience of building strong relationships with a variety of key stakeholders for the generation of income
- Worked to a budget with a solid plan to achieve the target, including an assessment of risk and mitigating actions.
- The ability to work flexibly to meet the needs of donors
- Access to a car with full driving licence.
The client requests no contact from agencies or media sales.
Supporter Care Lead
Would you like to join a team who make a difference to local lives? We are seeking a Supporter Care Lead to be a contact for all fundraising enquiries.
Position: Supporter Care Lead
Location: Hybrid working, Aylesford, Kent (minimum 3 days a week onsite)
Salary: £30,278 per annum
Contract: Full time, permanent, 37.5 hours per week
Closing Date: 10th July 2024
Interviews: 15th & 17th July
About the role:
As a Supporter Care Lead, you will be the primary contact for all fundraising supporter enquiries, ensuring every interaction is handled with empathy, care, and attention to detail. This role is vital in supporting the Income Generation Team with high-quality data management, compliance, and operational planning.
Key Responsibilities
- Supporter Engagement: Provide exemplary service in processing donations and handling enquiries via phone and email.
- Database Management: Maintain and enhance the CRM (Raiser’s Edge), ensuring accurate and compliant data handling.
- Team Leadership: Manage and support two Database Administrators, one focused on income and the other on clinical data.
- Operational Support: Collaborate with finance and data teams to support our growth ambitions and ensure compliance.
- Volunteer Coordination: Lead volunteer recruitment and management for the Income Generation Team.
About you:
You’ll love database management as much as you enjoy customer service in equal measure. Experience with a CRM like Raisers Edge is helpful. But your passion, and drive, to make a difference and achieve results is paramount.
You will need to have:
- Experience in customer or supporter care, with CRM database proficiency (Raiser’s Edge preferred).
- Strong communication, organizational, and analytical skills. Ability to manage data accurately and develop effective systems.
- A Flexible, positive, and proactive approach with a passion for making a difference.
Benefits:
- Competitive Remuneration: Contributory pension scheme, life assurance (2x salary), and employee assistance program.
- Annual Leave: Incremental increases from 27 to 33 days.
- Work-Life Balance: Flexible/hybrid working arrangements.
- Professional Development: Ongoing training, development, and a supportive work environment.
To Apply:
Apply today and join a passionate, fun, creative and dedicated team! To Apply please provide a CV and covering letter detailing how you feel you are suitable for the role.
The charity encourages applications from all backgrounds, including culture, race, ethnicity, disability, religious or spiritual beliefs, gender, age, sexual orientation, sexual identity, or employment status.
Other roles you may have experience of could include: Supporter Care Executive Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Do you want a role where you can really shape, develop and grow income from Corporates? You will engagelocal businesses and companies for a charity dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
This position is ideal for someone working as a Corporate Fundraising Officer/Exec or a Corporate Fundraising Assistant wanting to step up.
You will join a motivated, small and busy team, working alongside 2 Corporate Fundraising colleagues to implement an existing plan, including delivery of established income generating activities.
The role is 22.5 hours a week, more hours would possibly be considered for the right candidate. You will work from the office in Essex.
The Role
Steward, nurture and develop existing relationships with local business and corporate supporters.
Steward all reactive income from local business and corporates.
Encourage, support, engage and nurture local business and corporate supporters to create and build new opportunities.
Identify opportunities for Volunteer opportunities within the Corporate team and recruit/support Corporate volunteers.
Allocate tasks to as appropriate, providing effective and timely
The Candidate
Minimum 2 years fundraising experience
Networking experience with commercial organisations, the media, community organisation.
Car driver, full driving licence and access to a vehicle for work.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Do you want to make a difference to those in Brighton & Hove and the Havens who are affected by life-limiting illness?
Martlets is looking for a Community Fundraiser to engage with and support those in the local community who are passionate about raising funds for Martlets. This is a vital role within our fundraising team as it is almost entirely thanks to support from the local community, that people with life-limiting illnesses and their loved ones can enjoy life as fully as possible, for the time they have left together.
This role is primarily based at Martlets hospice in Brighton, but also offers flexibility with hybrid working and will require occasional working out of our Worthing office.
The client requests no contact from agencies or media sales.
Hours: 37.5hrs per week
Salary: £32,074 - £34,240 per annum
Are you an experienced legacy administrator, who wants to be part of our lifesaving team?
We’re looking for a Legacy Administrator to join our Individual Giving team, to ensure that Thames Valley Air Ambulance is processing gifts efficiently, playing a crucial role in the administration of this pivotal income stream.
About us
Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air.
We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.
We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters and community. All our staff live our values: passion, excellence, respect and care.
The role
As Legacy Administrator you will:
- Be first point of contact for the Legal team, representing the charity in communications with legal professionals
- Be responsible for the day to day management and coordination of legacy case file administration and stewardship for Thames Valley Air Ambulance to meet the legacy income budget
- In conjunction with the Individual Giving (and legacy?) Development Manager, develop, deliver and evaluate a legacy programme, in line with the Fundraising department strategy and Thames Valley Air Ambulance aims
- Act as a source of expertise in legacy fundraising for the charity
About you
To be successful in this role, you will need strong administration skills, with the ability to manage a varied and busy workload effectively. You will also need excellent communication skills, from drafting written correspondence to interacting with the public on the phone, or face to face at events. Ideally you will have experience of having sensitive conversations as you will be in regular contact with bereaved families. A knowledge of Wills, Probate and Trust law would be desirable.
If this role sounds like it’s for you, we would love you to apply!
We offer a competitive salary and great staff benefits such as:
- 25 Days holiday
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme
Closing Date: 1 August 2024
This post may close early due to high numbers of applications, so you are advised to apply promptly.
You may have experience in the following roles: Legacy Officer, Legacy Coordinator, Legacy Manager, Fundraising Administrator, Probate Administrator, Trusts and Estates Administrator, Charitable Giving Coordinator, Donations Administrator, Individual Giving Officer, Fundraising Manager, Legal Administrator, Wills and Probate Assistant, Estate Planner, Charity Administrator, Bereavement Support Officer, etc.
REF-215 189
Income & Business Development Manager
£40-42k, 37.5 hours per week, Thornton (L23).
St. Joseph's Hospice Merseyside is the oldest and largest hospice on Merseyside, providing specialized end-of-life care for patients with a wide range of life-limiting conditions. The hospice's 31-bed Inpatient Unit is located in a beautiful setting within a conservation area and 12 acres of natural woodland in Thornton, Merseyside. The hospice's specialist healthcare teams care for over 200 patients and their families from across Liverpool, Sefton, and West Lancashire every year. Our services are free to our patients and it costs around £10k per day to run the hospice.
With the changing horizon of Fundraising, this is a new role for the hospice and pivotal to our future income generation activity for the Charity. The Income & Business Development Manager will be responsible for developing and implementing strategies to raise funds and secure partnerships for the hospice. They will lead the existing Hospice fundraising team, identify new sources of income, build and maintain relationships with donors and supporters, and manage fundraising events.
Role requirements
- Proven ability to build, manage and develop key stakeholder and donor relationships
- Experience of developing and delivering operational income generation plans and KPIs
- Strong networking and relationship-building skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Strong organizational and project management skills
- Previous experience in Hospice and/or voluntary sector would be advantageous, but not essential
The client requests no contact from agencies or media sales.
Location: Remote Based.
Contract: Fixed term till 31 December 2024.
A great opportunity has risen for a Regional Campaigns and Policy Officer developing and delivering our clean air influencing strategy in cities across the country.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will work to ensure that our campaigns have cut through with political decision makers and push for ambitious policies for cleaner air, supporting local people living with lung conditions to ensure that their voices are heard. You will also look to build relationships with community organisations on the ground.
You’ll have experience in building grassroots campaign networks to successfully influence local policy makers and have a strong understanding of public campaigning and mobilisation techniques, as well as a knowledge of local, regional and national political structures.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
You will work alongside the Head of Research, Evidence and Learning to help improve the collection, management and analysis of data from THET’s programmes and external engagement. THET is experiencing an exciting time of growth, and you will play a critical role in improving learning within the organisation, ensuring that the impact of the work we do is accurately captured and analysed, helping us sustain and improve crucial Health System Strengthening and Health Workforce Strengthening initiatives across the globe.
You will play a leading role in the operation and improvement of our data capture and analysis tools, including our Salesforce-based programmes MEL portal. You will contribute to the development of a data strategy for the organisation, and associated process improvement. You will help to ensure the quality of data, and contribute to research, programmatic learning, advocacy and more. To be successful in this role, you will be a fast learner, get things done and excel in working across teams as well as managing a varied portfolio of work. You will be a strategic thinker with an ability to manage complex problems in situations with significant uncertainty.
Key Responsibilities
1. Data Management and Analysis:
- Review and oversee data management processes, including storage and retrieval of data.
- Support the quality assurance of data across platforms, including data cleaning and audit, and providing input to the improvement of data collection.
- Lead on the development of data analysis reports as required, for programmes, research or advocacy.
- Contribute to the analytical design of research initiatives and knowledge products.
- Lead on the oversight and analysis of strategic data points over time. Create and maintain dynamic data visualisations.
2. Organisational Improvement
- Contribute to the development of a data strategy aligned with THET’s wider learning agenda.
- Identify issues and lead on the improvement of data related processes. Develop tools/guidance and engage in staff capacity building.
3. Programmes MEL Portal (Salesforce based)
- Ensure best practices are embedded across the use of the portal for quality, relevant data capture.
- Lead on the capacity development of staff and partners on use of the portal for data collection and extraction.
- Ensure the portal is fit for purpose, including interacting with service providers on troubleshooting and improvement.
How to apply
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV to THET by midnight Sunday 14th July THET is an equal-opportunity employer, and any form of canvassing will lead to automatic disqualification. See Job pack for full instructions and details.
This post is UK based. Non-EC nationals will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Senior Community Fundraiser
Are you an experienced Fundraiser looking for your next challenge? Do you have the ability to plan for and deliver income and manage the growth of fundraising income to target, in line with the Hospice Fundraising Strategy? You will work on a variety of income streams with a strong focus on recruiting community relationships and developing supporter-led activity.
Key Responsibilities
· Plan for and deliver income to target through agreed Key Performance Indicators
· Acquire and develop new supporters in a planned way to achieve income targets and drive growth
· Lead on key projects to contribute to income generation
· Champion and facilitate consistent and exceptional supporter care experience
· Ensure that all touch points have been recorded accurately and consistently on the database in a timely manner to facilitate integrated supporter care
· Effectively manage, acquire and develop supporter relationships across the community to meet objectives
Key Knowledge & Experience
· Track record of achieving fundraising growth and delivering income
· Experience of the recruitment, management and strategic use of fundraising volunteers
· Experience of forming, nurturing and maintaining relationships within local communities including individuals, businesses, groups and associations to deliver growth in income
· An excellent networker, capable of developing relationships with people from a wide variety of backgrounds
· A very strong performance ethic, driven and motivated towards the achievement of targets
Competitive Benefits Package
· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
· Refer a Friend scheme - £250 payment
· Access to Employee support programme
· Staff discount with thousands of retailers
· Enhanced maternity, paternity and adoption pay
and lots more. Please visit our careers website for the full list.
Closing date: 12th July
Interview date: 18th July
If you want more than just a job, We want you. Join the team and be there when it matters.
Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness or the loss of a loved one – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.
Post subject to DBS check