Jobs

We are looking for an experienced, dynamic and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills. 

Role Purpose

Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role.

Responsibilities and Duties

• Drafting and submitting funding bids up to c£10k grant value

• Reporting to funders and supporting relationships with funders and partners 

• Researching and identifying grant funding opportunities

• Managing bid writing process, including gathering input from colleagues

• Briefing programme colleagues on project monitoring required to produce funding reports, including case studies

• Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders

• Ensuring project reports are completed and submitted to funders on time

• Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors

• Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice

Skills and Experience

• Track record of fundraising from trusts and foundations for project, core, and multiyear funding

• Working with colleagues to complete funding bids and collect information for reporting requirements

• Proven effective lead generation skills

• Excellent verbal and written communication skills

• Ability to plan and prioritise to meet deadlines

• Excellent report writing for funders and proofreading skills

• Proven effective CRM database use such as the ability to maintain accurate record and income forecasting

• Donor stewardship experience 

• Up-to-date knowledge of fundraising best practice and regulation, including GDPR

Personal Qualities 

• Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society

• Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking

• Highly self-motivated and positive, with a self-managing “can do” attitude

• Self-directed, results driven and able to multi-task with resilience and adaptability

• Strong collaborative spirit

• High levels of personal and professional integrity 

• Strong attention to detail and quality 

• Reliable, with a willingness to work flexibly outside of office hours.

• Clear commitment to our values

Further Information 

• Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

• All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

• You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Job description

Keep in Mind will be delivered by a network of Delivery and Support Partners. It brings together collective expertise to achieve a whole systems approach to Community Therapy and Support Services. This role involves supporting people living with dementia and their carers or families to access essential networks and information.

We are looking to recruit people who are passionate about working directly with people who may be newly diagnosed or worried about their memory or people that may need support to access home and community services. 

IT Proficiency: Strong skills in Microsoft Office and confidence in using databases to manage information accurately.

Passion for Community Work: If you have excellent interpersonal and communication skills, frontline experience in social care or health, and are seeking a rewarding role, we’ll provide the training to set you up for success.

Empathy and Motivation: A natural ability to connect with others and make a positive impact in their lives. Active listening skills and experience in holding motivational, person-centered conversations are essential.

There will be home and office base work but all assessments will take place in the clients home. 

Main duties: 

• Carry out face to face, initial holistic strengths-based assessments for people accessing our services and projects. Supportively gathering information about their life history and daily living arrangements, including any home risk assessments where appropriate. 
• You will bring your excellent communication and organisational skills and experience to assess people's need to access a range of information, specialist services and support delivered by a range of partner organisations. 
• Co-produce appropriate and proportionate support plans, including risk assessments. 
• Supported signposting for individuals internally and to external support where appropriate 
• Accurately record information and keep all systems up to date
• Liaise with the people we support, their important individuals and next of kin as required 
• Liaise with statutory agencies as required and maintain professional relationships 
• Support colleagues to evolve, develop and embed new approaches and ways of working where required, including taking part in projects and learning opportunities 
• Achieving agreed targets, reporting on key performance indicators and highlighting impact using case studies and life stories. 
• Work closely with the wider team to ensure appropriate cover for all services as per Age UK Doncaster continuity plan.    
• To undertake any other reasonable duties in line with the job purpose that may from time to time be required by management.

The Youth Endowment Fund

Communications and Digital Marketing Officer

Contract: 2-year fixed term (potential to extend)

Location: Central London or Hybrid*(see below)

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence across England and Wales. We do this by funding great initiatives, finding out what works and working for change.

Key Responsibilities

YEF is entering a new phase of growing scale and ambition. There is more urgency and scope than ever for us to contribute meaningfully towards preventing violence amongst children and young people. Communicating with, informing and persuading our growing audiences about the vitality of our mission will require being innovative, hands-on and prepared to speak out with humanity and boldness.

The Public Affairs and Communications Team is crucial for effectively communicating and promoting YEF's ideas to a wider audience and driving demand for the evidence about what works to prevent violence amongst children and young people. We can only hope to achieve our mission if those working in our sectors hear from us about what works, trust our research and put our guidance into practice. We need policymakers, politicians and people in charge of services to listen and act, but also youth-workers, police, social workers, headteachers and young people to believe in our movement for change on the ground. We want to continue being a leading voice in the national conversation about preventing violence.

​Your job will be essential to this. You will support the Public Affairs and Communications team to communicate our work as thoughtfully, impactfully and creatively as possible through engaging media communications and PR campaigns, video-led social media content and strategic digital marketing.

Your responsibilities will mostly fall under the following three areas:

​Digital Marketing, Social Media and Video

• Editing, updating and maintaining content on the website, and collaborating with relevant staff teams to ensure content is up to date.
• Supporting with monthly digital content generation for YEF social media channels, including the planning and creation of short videos and boosting engagement for the YEF podcast.
• Supporting with segmented email marketing and newsletter content.
• Monitoring and evaluating our performance across digital platforms in order to expand the number of unique site visits to key website and social media pages, including the Toolkit, YouTube and LinkedIn. ​

Communications, Media and PR

• Drafting, managing and distributing stakeholder communications across public affairs and media for new YEF publications and outputs.
• Identifying and generating monthly media opportunities through outreach with journalists and collating media, publication and journalist lists.
• Managing the @hello organisational inbox and other communications streams.
• Managing the distribution and development of the case study template and supporting with the successful launch of the grantee storytelling programme. ​

Team Support and Administration

• Organising and note-taking for weekly team meetings and tracking the timely completion of minutes and actions.
• Identifying and generating new public speaking and audience engagement opportunities for Director of Public Affairs and Communications. ​

About you​​

• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference. ​
• You are interested in applying research to understanding and solving social problems affecting people in British society. ​
• You are passionate about telling human stories that use creative writing, design, photography and videography to engage diverse audiences. ​
• You have experience of using WordPress, Mailchimp or other digital marketing tools, this can be used strategically to get people outside of an organisation to pay attention to and engage with its work. ​
• You have experience creating social media assets (using software such as Canva or Adobe Illustrator) and increasing audience engagement on social media platforms such as LinkedIn, YouTube and Instagram. ​
• You are a team player who works in an organised, communicative and selfless way. ​
• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. ​
  ​

You may ideally have, but they are not essential:

• Experience of working for an organisation that works with, or on issues affecting, children and young people. ​
• Digital marketing and communications experience in an organisation whose audiences include youth workers, teachers, the police and policymakers. ​
• Short-form video production and editing skills, particularly in service of TikTok, Instagram Reels and YouTube Shorts. ​
• Experience of working with journalists, publications and online platforms on bringing content, media and PR campaigns to life. ​​

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people.

​

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

​To apply

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below.

Application Questions

1. Can you share an example of a creative idea you have worked on that helped secure press coverage?
2. Describe a time you had to increase engagement on a social media platform for a campaign or client. What strategies did you employ, and what were the results?
3. Why is preventing violence amongst children and young people important to you, and how can storytelling help to achieve this goal? ​

​Please submit your application by Monday 24th March at 9:00 am

​Interview process

This will be a one stage interview process. Interviews will take place the week of 31st March 2025

​We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

​Benefits include

• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5% ​

Your data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

About Malaria No More UK
Malaria is one of the oldest killer diseases in history; even now, despite recent progress, it claims the life of a child every minute. Malaria No More UK is part of a global movement that is determined to make this the generation that beats this killer. To realise this vision, we need to mobilise governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to ending deaths from malaria and wiping out the disease for good.

Role description
Malaria No More UK is looking for a highly motivated Advocacy Officer to join our team and help implement our advocacy strategies. Working to support our UK advocacy team, you will help to cultivate a new generation of malaria champions and push malaria up the political agenda. This role will work on increasing our visibility and the resonance of our case with key stakeholders in the UK, including UK parliamentarians. Securing sustained UK support will be vital to global efforts to accelerate progress towards ending malaria for good within a generation. We are looking for a confident communicator with strong project management skills and a good understanding of the workings of the UK parliament.

Key responsibilities

· Providing project management support for a range of projects relating to our UK advocacy.

· Strategic stakeholder mapping, building and maintaining relationships with UK parliamentarians and keeping contact records in our database updated on a regular basis. 

· Supporting the delivery of high-quality events for policy and political audiences, including at party conferences.

· Daily monitoring of UK parliamentary, political and development sector wide activities and keeping the team informed of relevant developments and engagement opportunities.

· Drafting of political briefings on key policy areas within malaria and global health.

· Providing administrative support relating to our UK advocacy, including the coordination of stakeholder mailings, scheduling meetings, and taking minutes.

· Identifying opportunities to engage parliamentarians and new malaria champions in the UK. 

 Person specification

Essential

· Experience working in a parliamentary, advocacy or campaigning role.

· A degree, or equivalent experience. Strong verbal and written communication skills, with high attention to detail.

· Experience of managing events and providing logistical support.

· Excellent project management skills.

· Knowledge of UK parliamentary procedures and strong interest in politics and international development.

· High level of proficiency in Microsoft Office, including Word, Outlook, Excel, and PowerPoint.  

· Excellent organisational skills with the ability to multitask, manage workload independently and work to tight deadlines.

· Ability to work well within a team and willingness to take on a range of tasks as necessary.

· Ability to exhibit diplomacy, tact, and discretion.  

Desirable

· Knowledge of malaria and/or global health policy.

· Experience of working in a fast-paced NGO environment.

· Experience of contact management and working with databases.

 MNMUK is committed to recruiting and developing diverse talent as well as nurturing an inclusive workplace where people bring a diversity of ideas, skills, backgrounds, and experiences to fully contribute to our mission to end malaria in our lifetime. We encourage candidates from underrepresented backgrounds to apply, and welcome applications from all candidates regardless of their race, gender, disability, religion/belief, sexual orientation and age.

 Staff benefits include:

· 10% employer pension contributions.

· 28 days’ annual leave plus public holiday days in the postholders country of residence.

· Private medical insurance may be available for non-UK residents depending on the postholders country of residence.

· Subsidised gym membership

· Fully flexible working opportunities

· Interest-free staff season ticket loan and bicycle loan schemes.

· Continuing personal development opportunities.

· Professional training & qualifications subsidy.

The Role

We are excited to offer a significant opportunity for a Senior Supporter Services Manager to join our impactful team at Pancreatic Cancer UK. This crucial role involves overseeing the donation processing and supporter care operations.

• Manage daily operations, including handling inbound enquiries and coordinating outbound stewardship to boost supporter relationships.
• Oversee the processing and reconciliation of donations, ensuring compliance with financial and Gift Aid regulations.
• Lead initiatives to drive communication strategies, improve supporter care, and ensure exceptional service during major fundraising campaigns.

About You

• You possess extensive experience managing supporter engagement teams and donation processing operations within a non-profit environment.
• Demonstrated ability to develop and implement successful strategies and operational improvements.
• Strong leadership skills with a proven track record in team development and a deep understanding of fundraising regulations, including GDPR and Gift Aid.

If this sounds like you – we’d love to hear from you!

About working for us

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.

About us 

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:

· Courageous

· Collaborative

· Compassion

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.

At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and backgrounds. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

Hybrid-working

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role. 

How to apply 

• You can download the Job Description and Person Specification on our website for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note this is a 2-stage interview process, the first around interviews will be held in our office on 27/28 March 25 and the second-round interviews will be confirmed shortly after the first-round interview.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

Lead the coordination and development of the Smart Schools wellbeing programme and the Smart Moves transition programme. Working collaboratively with key stakeholders, including schools, partners, and other wellbeing services, you will ensure a comprehensive and evidence-based approach to mental health and wellbeing across schools. This role will involve developing tools to measure impact, reviewing resources, and maintaining strong relationships with schools to promote positive mental health and wellbeing across Surrey

Responsibilities

Smart Schools Wellbeing Programme:
Take responsibility for overseeing the whole school wellbeing programme, working alongside the Service Delivery Manager to ensure seamless delivery and impact of wellbeing support across schools.

Smart Moves Transition Programme:
Lead the growth, development and evaluation of the Smart Moves programme, ensuring it provides effective transition support for children and young people in line with best practices.

Coordinated Wellbeing Approach:
Work collaboratively with internal teams and external stakeholders to ensure a holistic, coordinated and needs led approach to supporting children and young people in school.

Impact Measurement & Development:
Help schools monitor and assess the impact of their wellbeing approaches including targeted interventions and pupil participation.

Resource Review & Development:
Review and assess existing resources for Smart Moves (e.g., Surrey Police, Children Looked After, SEND) and ensure they remain impactful and aligned with the needs of the school community.

Stakeholder Engagement & Collaboration:
Build and maintain strong relationships with schools and other service providers to share information on wellbeing projects, including Eikon's offerings and other external resources.

Public Health Approach:
Work in alignment with the Public Health England model of Whole School Approach (WSA), consistently reviewing and improving evidence to enhance school wellbeing initiatives/support.

Collaboration with MHST & Partners:
Partner with the Mental Health Support Teams (MHST), Clinical Lead, SBN partners and Surrey Healthy Schools to develop, implement, and embed best practices in the whole school approach to mental health and wellbeing.

Training & Development:
Deliver best practice training sessions for school staff, services, and managers, written in collaboration with MHSTs, Eikon, and other partners.

Reflective Practice & Support:
In coordination with the Service Delivery Manager facilitate reflective practice sessions for School Mental Health Leads (SMHLs)/ Senco’s and support them in integrating the whole school approach to wellbeing.

Tailored Reporting & Impact Demonstration:
Create and deliver tailored reports for schools, demonstrating the impact of the Smart Schools and Smart Moves programmes. Use data-driven insights to showcase outputs and outcomes aligned with SurreyThrive Approach.

Contract Compliance & Reporting:
Ensure that all programme requirements for Smart Schools and Smart Moves are met, providing monthly data for contract reporting and tracking progress.

Parental Support & Engagement:
Co-create and deliver parent webinars where necessary to support the mental wellbeing of children, fostering stronger community involvement in wellbeing initiatives.

Marketing & Promotion:
Collaborate with the Schools Project Coordinator, Administrator, and Marketing Support Officer to create web content, newsletters, and promotional materials to raise awareness of available resources.

Strategic Alignment & Reporting:
Collaborate with colleagues and Service Delivery Manager to ensure that all work is aligned with Eikon’s organisational strategy, key objectives, and annual plans. Provide regular reports on the progress and impact of the programme.

Professional Development:
Stay up to date with best practices, legislation (e.g., KCSiE) and relevant strategic priorities such as those outlined by Surrey Healthy Schools. Implement relevant changes to ensure the programme remains current and effective.

Team Collaboration & Leadership:
Work as part of a team to foster collaboration across Eikon and contribute to a positive and innovative work environment. Inspire and support colleagues in implementing a whole school approach effectively across schools

Organisational requirements

• Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
• Understand and act when safeguarding issues need to be escalated
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Be responsible for equipment/resources
• Work some planned evenings or weekends
• To promote, monitor and maintain health safety and security in the working environment
•  Attend and actively participate in regular clinical supervision

There are about 2,000 LGBTQI people claiming asylum in the UK every year because of their sexuality, gender identity or intersex status. When they come to the UK, they are still not safe. They are often abused in refugee accommodation by other refugees who come from the same or similar countries to the one they are escaping; they become homeless and depressed; and they are rejected by their ethnic community and live in poverty.

Micro Rainbow is the leading UK social enterprise working with LGBTQI people seeking asylum and refugees to enable them to live in safety, with dignity and to rebuild their lives. Our operational teams are based across the UK providing specialist support on: safe housing; navigating the complex asylum system; addressing homelessness and poverty; tackling social isolation and accessing health care, education, and employment.

Micro Rainbow is looking for a dynamic, enthusiastic and outgoing Digital Communications Officer to tailor and support the delivery of key messages to key audiences via a range of platforms and mechanisms. You will work closely with the Communications Manager to support all things digital including social media and website content. You will join a growing team who are passionate about supporting LGBTQI people fleeing persecution. 

Casework Manager 

Young Roots 

Brent, Greater London (Hybrid) 

FTE of £41,217 (pro rata salary - £35,329) 

Part time – 30 hours per week 

Temporary fixed term contract of 9 months 

Interview dates: Interviews will take place on 01/04/2025. Those who are successful in this round will be invited to attend a second interview stage with a youth panel on 02/04/2025 at one of our youth activity spaces between 5 and 8pm. 

Job description 

The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements. 

This is an opportunity for an experienced Manager to head up the casework team in Brent. It will be a chance to provide advice and guidance, safeguarding oversight, line management and supervise other caseworkers in the team.  

The role will support the oversight and delivery of our weekly Advice and Support Hub in Brent (Wednesday from 5pm to 8pm). The role will suit a dynamic, supportive, and enthusiastic manager with a deep understanding of the challenges young refugees and asylum seekers face in London.   

Application Instructions 

To Apply: 
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role. 
Your personal statement should be no more than 800 words, answering the following questions: 
1. What is your motivation for working with Young Roots? 
2. What is your motivation for applying for this role specifically? 
3. What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. 

You may submit your personal statement in writing, or via video. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG, with opportunity for occasional home working

Hours: 35 per week, shifts between 8.30am & 5.30pm

Contract: Six-month fixed term contract

About the role

You will be part of Crisis Skylight Croydon’s exceptional Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach Crisis Croydon including some of the most excluded, vulnerable people in the borough. The Engagement and Assessment Advisors are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. As well as managing a small caseload.
Crisis uses a case management approach, and the successful candidate will be expected to attend case management meetings as well as reflective practice and full team meetings. You will also be expected to work collaboratively with external partners and Crisis Skylight Croydon’s Progression and Learning Teams.

About you

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundried way.

• Experience of working in a Psychologically Informed Environment and in a way that ensures that members with all levels of need can access the service.

• Customer service experience with a commitment to delivering the highest standard of customer care. 

• Strong interpersonal skills including effective written and verbal communication skills.

• Knowledge of homelessness, housing, and benefits

• Ability to manage a caseload.

• Good working knowledge of Word, Excel, and Outlook

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 March 2025 23:55

Interview date and location: W/C 31 March 2025 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094

Location (UK): Office Hybrid* - London 
Hours: Full-time, 35 hours per week 
Salary: £41,278 per annum (London)  
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: 2 Years Fixed Term  
Travel: Occasional travel to our offices 
Closing date: 23:59, Sunday 30 March 2025 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

At Versus Arthritis, we won’t rest until everyone with arthritis has access to the treatment and care they need to live the life they choose with real hope of a cure in the future.  

The Chief Executive’s Office supports the work of the Chief Executive Officer (CEO) in leading the charity efficiently and effectively, as well as working with trustees, the Senior Leadership Team (SLT), staff and volunteers from across the charity.  The Chief Executive’s Office is also home to our UK Advocacy and Health Intelligence department who are responsible for leading UK strategy development and delivery across advocacy (policy, public affairs, campaigning) and health intelligence, working closely with colleagues in the Devolved Nations to ensure effective delivery of the strategy in each nation. 

About the role

The Senior Insights Analyst will be responsible for developing and delivering robust quantitative research approaches to gathering insights from people with arthritis, to drive the charity’s advocacy agenda to deliver evidence-based impact for people with arthritis. Additionally, the role will provide expertise and support for insight generation across the organisation, managing processes for robust quality assurance. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience and in-depth knowledge of survey design, delivery and analysis in a health-related field. 
• Demonstrable experience in leading a survey project from start to finish, including the design and interpretation of surveys to deliver against a specific goal, including the development of outputs to communicate findings.  
• Experience in embedding robust quality assurance and data governance processes into analytical projects. 
• Skilled in the statistical analysis of survey data, with experience in the use of statistical software for analysis and data visualisation, with the capacity to learn new software if required (e.g. R, STATA, SPSS, PowerBI). 
• Educated to Masters level in a relevant field and/or can consistently demonstrate equivalent expertise in the methodology and interpretation of survey-based research.
• Excellent written communication skills, to be able to structure research findings and communicate insights clearly and effectively to a range of audiences and in a range of formats (e.g. briefing documents, branded reports, data visualisations).  
• Ability to proactively identify, review and evaluate relevant research literature, to shape the scope of projects and inform the approach and methods used.  
• Ability to work collaboratively and flexibly; with the ability to understand requirements from teams with varied expertise and understanding and provide technical expertise, translating these requirements into deliverable and impactful insight-generating surveys. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Interview

Interviews: Date to be confirmed at Versus Arthritis London Office. 

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Job Title: Citadel Co-ordinator (full time)

Hours: 35 per week (FTE)

Location: Home-based with regular travel within Newport – including working from the Hive community centre (NP20 1JB) every week.

Contract: 12 months Fixed term (until March 31st 2026)

Salary: £33,786

If you have any queries, you can find our email address when you click 'how to apply' 

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Out initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We are looking for an outgoing, confident and skilled communicator who is well versed in building relationships and influencing people and is comfortable with public speaking. You will feel confident to speak to people from a wide range of backgrounds and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working and/or volunteering in the homelessness, housing or voluntary and community sectors.

About the role

Housing Justice, Pobl housing association and Barnardo’s have been awarded funding to add capacity and resource to provide proactive homelessness prevention support, support to those experiencing homelessness, and to those transitioning into newly acquired tenancies.

We are seeking to hire a driven and proactive Citadel co-ordinator to recruit, train, support and supervise committed volunteers who will directly support people in new tenancies locally. You will also work directly with the people we support and with local partners.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits

· 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.

· After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.

· We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.

· As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.

· We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.

· We offer a cycle-to-work scheme.

We're looking for a Team Manager to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Intensive Support Service team, this role will have overall responsibility for the day-to-day development and management of the Intensive Support Service and its service delivery, including meeting commissioner targets and milestones for the service.

The role will have a critical role in leading, supporting, motivating and managing a team and contribute to the promotion, strategic and operational planning of the Intensive Support Service internally and externally.

Salary: £39,520 - £46,800 annual salary
Contract: Permanent Contract 
Hours: 37.5 hours, Monday - Sunday
Location: Canning Town, London

Other responsibilities include

Service Delivery

• To be responsible for developing practice based on a psychologically, trauma and gender informed approach to working with change resistant residents with high levels of trauma, and multiple social exclusion.
• To set team standards in respect of customer service and to actively contribute towards creating a Psychologically Informed Environment.
• Review referrals and to ensure those accessing the service meet the criteria of the Intensive Support Service.
• Support the Deputy Team Manager in developing and maintaining high-quality personalised case management which fully involves residents.
• Maintain up to date knowledge in all areas of relevant legislation, including but not limited to housing law, welfare rights, EEA national eligibility and entitlement, immigration law, substance misuse, mental health, local authority guidance and homelessness provision.
• Ensure that new Intensive Support Service residents are properly assessed and their details and any service offer is entered clearly onto relevant databases.
• Ensure staff work assertively and persuasively with residents to explain the role of the service and the benefits of reconnection.
• Ensure that monitoring and evaluation regularly takes place and that statistics are kept up to date.
• Ensure that internal policies and decisions made by the team are observed and followed through.
• Ensure appropriate resident advocacy is provided.
• Ensure appropriate systems and processes are in place to support engagement with other agencies and meaningful activities.
• Contribute and at times lead on the formation and review of local and service wide policies and procedures.
• Work with the Resident Services and Facilities teams to ensure effective health and safety, and housing and building management procedures are in place and followed by all team members.

Stakeholder Management

• Develop and maintain close relationships and working protocols with external partner services and LB Newham to enable the service to meet agreed objectives and improve service outcomes.
• Submit management information on a monthly and quarterly basis and produce other statistics and data as directed by the Head of Support Services.
• Responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.
• In consultation with the Head of Support Services to represent the Intensive Support Service externally at forums, conferences and meetings.
• Work as part of the frontline services management team to ensure good communication, coordination and consistency of practice, approach and development across the Directorate.

Project Management Personal qualities

• Provide a safe and effective environment for Intensive Support clients and staff.
• To ensure all the policies and procedures are in place for the effective running of the Intensive Support Service.
• Manage and monitor allocated budget for income and expenditure and to ensure that the Intensive Support team keeps within set performance targets.
• To ensure that financial procedures are maintained at all times in accordance with organisational policies and procedures.
• To monitor the use of petty cash.
• To liaise with the Head of Support Services and Director of Finance in the preparation and review of budgets.

Managing and Developing People Personal qualities

• Manage the work of the Intensive Support Team, agreeing and setting objectives, targets and deadlines.
• Be responsible for monitoring workflow and managing performance, ensuring that work meets agreed objectives, targets and deadlines.
• Discuss and agree personal development plans and objectives annually, and on an ongoing basis.
• Provide appropriate development and coaching opportunities to support the Intensive Support team in working towards their objectives.

General Personal qualities

• To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.

To undertake such other duties within the competence of the post holder which may be required from time to time.

About you

Experience

• Experience of working with vulnerable adults, including managing the provision of a safe operating environment in a relevant context.
• Experience of leading, supervising and motivating a specialist service delivery team in either a supported housing, advice, homelessness, care or other relevant environment.
• Experience of case management and delivering best practice around; needs assessments, high quality personalised support or advice services to vulnerable adults, including people with complex needs.

Skills & knowledge

• Knowledge and understanding of the needs of rough sleepers, and the barriers facing them, and the ability to translate knowledge into good practice.
• Knowledge of modern-day slavery, housing legislation, safeguarding, substance misuse, welfare benefits and community care.

Abilities

• Ability to work in a fast paced, high-pressured environment, with multiple competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside agencies.
• Ability to undertake budget management, produce financial reports and collate and interpret financial and statistical information.

Personal qualities

• Demonstrates a commitment to the charitable purposes and values of Your Place.
• Values driven approach to working with vulnerable adults.
• Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.

Benefits – Because You Give Your Best, We Give Ours!

• Time Off: 25 days’ holiday (rising to 30), plus bank holidays & your birthday off!
• Wellbeing: A weekly “Wellbeing Hour,” up to 2 Wellbeing Days a year, gym membership support, free eye tests, a 24/7 helpline, cycle-to-work scheme, and group activities like yoga.
• Pension: We match your contributions up to 7.5%.
• Career Growth: Training, professional accreditation, and development opportunities.
• Flexibility: Support for work-life balance within team and organisational needs.
• Perks & Discounts: Blue Light Card, shopping & travel savings, free event tickets, and more.
• Socials & Equipment: Seasonal events, plus top-tier IT and home office setup if needed.

About applying

Diversity & Inclusion at Your Place
We’re committed to an inclusive workplace where diverse perspectives drive better outcomes for residents. We welcome applications from all backgrounds and ensure a fair recruitment process, including reasonable adjustments for disabilities.

This role requires an Enhanced DBS check and the right to work in the UK.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Head of High Value Relationships will lead major gift fundraising at Independent Age.  You will be responsible for developing and delivering an exciting new Major Donor programme from the ground up, building on an established Trusts & Foundations programme to maximise its potential, and leading the Corporate Partnerships team to develop and grow a pipeline of strategic high value partnerships with businesses. 

The Head of High Value Relationships will lead their team in creating and implementing a strategy for high-value fundraising. This new strategy will aim to generate substantial income from high-net-worth individuals, trusts, foundations, and businesses. 

As a key member of our Leadership Team, the Head of High Value Relationships will work closely with colleagues from across Independent Age to ensure that high value relationships significantly contribute to supporting our mission to improve the lives of older people struggling with their finances. 

You should be a seasoned high value fundraiser adept at building productive, influential and long-term relationships with high value donors and have a strong track record of personally securing 6-7 figure gifts, as well as leading teams to deliver this type of result.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age here.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.

Closing Date: Sunday 23 March at 11:59pm

Interview Dates: Week commencing 31 March 

Youth Participation Officer

Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Youth Participation Officer role. If you feel like this is you, we would love to hear from you!

The post holder will manage and develop youth-led community projects in which young people develop their leadership and employability skills through becoming actively involved in their community and participating in self-directed community action. The successful candidate will oversee the development and delivery of several youth-led community projects, primarily the organisation of youth-led community events, but might also include elements of other youth-led activities, such as youth action team, health champions and ambassadors.

Typically, this would involve working with groups of around 10 young people in each cohort and support them to deliver their community project over a 12-week period.  Examples of projects include youth-led football tournaments, street parties and festivals and peer education activities. This post will be part of the delivery team overseeing self-directed community action projects. The post holder may also support drop-in sessions and other activities aimed at engaging young people and referring them onto the youth-led community action programme.

We are elated to be to offer this part time post and continue the social action work with young people.

You can find the role description and persocal spec below. 

To apply, please submit your CV and a cover letter (no more then two sides) explaining your experience and why you are suited.