Jobs
The post holder will support and work directly with the CEO and provide some assistance to the Senior Management Team (SLT) and the Board of Trustees to support the delivery of the Charity's non clinical governance arrangements. The role will have a key focus on forward planning and streamlining ways of working whilst ensuring essential compliance and regulatory requirements are met.
ABOUT YOU
An organised self-starter who can provide a full on Executive Assistant service, with the ability to multi task, delegate and plan their time management. A methodical approach to diary management is a must and the successful applicant will have a proven track record within this area, along with detailed minute taking and providing excellent administrative support at senior levels.
Please review the Job Description of further details.
ABOUT THE ARK
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
Note: In addition, an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
We reserve the right to close this vacancy early if we recieve sufficent applications therefore, please submit your application as early as possible
Previous applicants need not apply.
Registered Charity
51 - 100
We help children who are seriously unwell make the most of every day
Thank you!
Insights Officer
Job Description and Person Specification
Job Title: Insights Officer
Salary: £31,500.
Contract Type: Full-time, 35 hours per week, although 4 days / flexible hours may be considered.
Working location: Remote. This post holder will be based at home, with office visits approximately once a month, and department/organisational away days which will be discussed with Line Manager. The role may involve some occasional irregular travel to visit schools, attend events and represent Magic Breakfast at meetings throughout the UK.
Reporting to: Evaluation Manager.
JOB PURPOSE
The newly formed Impact and Insights Team exist to provide research, insights and evidence; helping Magic Breakfast to achieve our mission of ending child morning hunger now and for good. The Insights Officer is an important role within the Impact and Insights Team, responsible for ensuring the organisation is kept up-to-date with the latest research and evidence, helping us to make evidence-informed decisions and enabling us to tackle child morning hunger now and for good.
As well as keeping up-to-date with external evidence, the Insights Officer will be an integral part of delivering research and evaluation projects for Magic Breakfast – cleaning and analysing data, creating accessible and engaging narratives, communicating to stakeholders, producing insights and recommendations, and developing ideas for future projects. Our ideal candidate for this role will have hands-on experience in social research, including experience of undertaking data analytics and producing visualisations.
KEY RESPONSIBILITIES:
- Undertake both quantitative and qualitative data analysis for research and evaluation projects, including cleaning and manipulating large internal and external datasets.
- Work collaboratively with colleagues to create engaging and accessible outputs from research and evaluation projects including written reports, infographics, interactive data visualisations, videos and more.
- Play a leading role in Magic Breakfast’s horizon scanning by identifying external research evidence that could support achievement of our vision and feeding insights back to the organisation.
- Develop and lead a regular internal ‘speaker series’, inviting partners and colleagues from across the sector to communicate research and evidence to Magic Breakfast staff.
- Good analytical skills, including an ability to clean, manipulate, analyse and interpret complex data with excellent attention to detail.
- Ability to create engaging data visualisations that can tell the story of complex data is desirable.
Please see job description for more detals
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work. Some of our benefits include:
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25 days annual leave plus bank holidays
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flexitime and flexible working
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Pension contributions
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Long service days
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3 additional days Christmas closure.
Please see Job pack attachment for details
APPLICATION PROCCESS
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Should you have questions about the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com
Close - 3rd November 2024
Shortlisting - 4th - 6th November 2024
Interview 1 - 12th all day / 14th Afternoon November 2024
Interview 2 and informal interview - 20th November
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots?
2. What is your motivation for applying for this role specifically?
3. What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria.
You may submit your personal statement in writing, or via video.
Registered Charity
21 - 50
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Your eye for detail, 'get things done' attitude, and your bookkeeping skills will make a huge difference to our creative and innovative team.
You will be responsible for managing our financial records, ensuring accuracy and compliance with relevant regulations, and providing administrative support to the team. You will already have working experience of QuickBooks Online in a non-profit setting and a proven track record of getting things done efficiently and effectively.
Key Responsibilities:
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Bookkeeping:
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Maintain accurate financial records using QuickBooks Online.
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Process accounts payable and receivable, including donations and grants.
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Submit quarterly VAT claims
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Reconcile bank statements and manage cash flow.
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Prepare monthly financial reports and assist with budget preparation.
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Ensure compliance with financial regulations and internal policies.
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Administration:
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Provide administrative support to the team where it would add most value (e.g. sales invoicing, scheduling meetings, managing correspondence, and maintaining office supplies).
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Assist with the preparation and coordination of fundraising events and campaigns.
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Handle general inquiries and provide excellent customer service to stakeholders.
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Compliance and Reporting:
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Help prepare management reports to support the trustees in their governance
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Assist with annual audits and liaise with external auditors.
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Ensure compliance with charity-specific financial regulations and best practices.
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Qualifications:
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Proven experience as a bookkeeper/administrator, preferably in a non-profit setting.
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Proficiency in QuickBooks Online.
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A formal and UK recognised bookkeeping/accounting qualification is highly desirable
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Solid understanding of non-profit accounting principles and regulations.
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Excellent organisational and time-management skills.
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Strong attention to detail and accuracy.
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Ability to work independently and as part of a team.
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Excellent communication and interpersonal skills.
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Proficiency in using spreadsheets for analysing financial data
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Proficiency in Google Workspace
Desirable Skills:
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Experience with donor management / CRM software.
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Understanding of fundraising and grant management.
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Familiarity with charity governance and compliance requirements.
Personal Attributes:
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Proactive and self-motivated with a “get things done” attitude.
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High level of integrity and commitment to the charity’s mission.
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Ability to handle confidential information with discretion.
Registered Charity
6 - 10
Our mission is to codesign and craft innovative products and solutions that are a bridge to access, comfort, independence, learning, earning, and the
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about making sure that unpaid family carers have the chance use their experiences to improve practice in health and social care and to improve carer-awareness in the wider community?
Role: This is a great opportunity to recruit and support carers to take part in internal and external education and training sessions and to expand the number of organisations we work with.
About you:
- Excellent communication, relationship building and networking skills
- Able to actively engage learners and encourage group participation with guiding questions to ensure clarity, focus and constructive learning takes place.
- Good time management with the ability to manage a diverse workload and prioritise and plan effectively so that deadlines are met
- Able to provide accessible and professional external and internal information
- Competent with a range of software programmes including Microsoft Windows
- Hold a driving licence and access to a vehicle
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Team Services Manager at A Rocha UK, a key role that will be instrumental in driving our mission to mobilise Christians for conservation. The right candidate will have the opportunity to streamline operations, enhance administrative processes, and support a dynamic team dedicated to environmental impact.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Secretarial Assistant – Better Futures
Are you experienced in working in a public facing role? Do you want a role where you can make a difference to the lives of children, young people and families?
This is an exciting opportunity for a highly motivated individual to join a well- established Barnardo's Service as a Secretarial Assistant. Many of the children and families we support have faced challenges and adversity in life. In this role you will be the initial contact with other professionals supporting them as well as welcoming the children and families into the service for assessment by our specially trained workforce.
About Better Futures Service
Better Futures Cymru is a specialist service which provides assessments and longer-term therapeutic interventions for children and young people who display problematic or Harmful Sexual Behaviour; and young people who are at risk of or who are abused through Child Sexual Exploitation.
The Service has worked in partnership with 6 local authorities across the South Wales area for the last 20 years and has close working relationships with Social Services and Youth Justice Teams across the partnership.
Our work is informed by current research and guidance and uses a range of therapeutic approaches including the trauma recovery model.
Location: The post will be based in Barnardo's Better Futures Offices, in Pyle, Bridgend.
Job role
You will assist the Service Administrator in the provision of general administrative and secretarial support to the Service Practitioner and Management Teams, whilst also providing ad-hoc administrative support to our Partnership and Regional/National offices.
Your duties will also include:
- Maintaining appropriate, confidential record systems (e.g. children's case files, family files, volunteer files, management, and administrative records).
- Maintaining the Procedure Guide, Staff Directory and Staff Notes as
- Assisting in the production of regular statistics/returns/forms on a range of topics and resources.
- The provision of telephone and reception arrangements which will include welcoming to service users/members of the public and visitors; which may involve applying sensitive listening skills and providing a calm influence, particularly where users are agitated, possibly angry and confused - and will require accurate feedback of any remarks or actions to appropriate, more senior staff members where the post holder has cause for concern.
- Assisting in the processing of invoices and Imprest petty cash claims for goods and services.
- Keyholding duties; ensuring that all windows and doors are secured, including use of the building security alarm system.
Essential criteria
- Experience of Microsoft Office 365, including Outlook, Excel, Word, Teams and PowerPoint.
- Excellent computer skills
- Attention to detail and previous experience of data input/analysis.
- An excellent telephone manner and the ability to communicate information clearly and accurately, and in a timely manner.
- Be able to work as part of a team, or independently according to Service
- Be adaptable, flexible, and able to work well under
- Previous experience of working within a busy office
- Previous experience of handling highly confidential and sensitive information and knowledge of GDPR.
- Previous experience of diarising calendar appointments and arranging
- Previous experience of minute
Desirable Criteria
- Previous experience of working within a Children's Service
- Cash handling
- Some knowledge of Health and Safety
What we can offer you
- A supportive working environment which includes monthly Supervision from your line manager.
- Opportunity to work within a specialist Children's Service
Need more information?
If you require any further information about this opportunity, please contact Service Administrator Hannah John or Sharron Wareham, Service Manager, (email can be found on our website via link).
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.
Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.
Key Responsibilities
- Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
- Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
- Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
- Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
- Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
- Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
- Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
- Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
- To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
- Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
- Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
- To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
- To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
- Travel to meetings in the UK and overseas where necessary.
Staff Benefits
- Hybrid Working (1-2 days per week at the UK Office)
- Season Ticket Loan
- 1-day additional holiday each year to a maximum of 30 days annual leave
- Additional days off over the Christmas period
- Cycle to Work Scheme
- Enhanced maternity and sick pay benefits, subject to length of service
- 6.1% employer pension contribution
- Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.
Application Process
Submit your CV for review and we will be interviewing candidates on a rolling basis, with first interviews held in person at our UK office.
The full job description and person specification is provided as a PDF with this job advert.
The client requests no contact from agencies or media sales.
Thank you!
Smart Works exists to empower all women who need help getting into work. We are currently in a significant growth phase, doubling the number of women we support to 10,000 women a year by 2025. As such, we require a minimum of 50,000 items of stock from the retail sector that will enable us to dress clients and achieve our mission of helping thousands of women succeed at interview and transform their lives.
This is an exciting role that will lead the relationship management of our most important, high value brands, without which our service could not be delivered. Supported by the Head of Events & Head of Wardrobe, you will work closely with the Partnerships Team and the Wardrobe Team to deliver essential client and events stock.
The successful candidate will be responsible for building and maintaining a portfolio of retail brands, conducting excellent stewardship, bespoke tailored support, with a real understanding and insight into the challenges and opportunities within the retail sector, and an ability to influence and negotiate on the charity’s behalf.
We seek an excellent relationship manager, with strong written and verbal communication skills, an ability to influence senior stakeholders and exceed set targets. An address book of retail contacts and an understanding of women’s fashion would also be advantageous.
Smart Works has a collaborative environment, with dynamic teams and ambitious plans. It is also a rewarding place to work and a lot of fun, with valuable opportunities to attend nationwide fundraising events, expert leadership panel discussions, fashion sales and exclusive events.
The Partnerships team is based in London. This is a hybrid role, with time split across all 3 of our London sites in Islington, Ladbroke Grove and Croydon. Some evening and weekend work is occasionally required to support our wider partnership and fundraising events.
If you are a dynamic, proactive self-starter, with a sense of urgency, and exceptional interpersonal skills, then this could be the ideal opportunity for you. We would love to hear from you.
How To Apply
Please read through the full job description and then submit a CV and a cover letter which answers the following questions by 5pm on Sunday 3rd November. Your application should be addressed to Ella Dodd, Head of Events.
- What experiences and skills do you have that make you well suited to this role? (Max 400 words)
- What are the key components to external relationship management? (Max 400 words)
First round interviews will take place online on 7th November and second round interviews will take place in person in London on 15th November.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
Registered Charity
51 - 100
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Thank you!
Westway Trust is looking to appoint a dynamic and proactive Finance Officer who will maintain the sales purchase and cash ledgers (banks and petty cash) of the Westway Trust finance system, working within a friendly, busy finance department.
You will be a motivated individual with a minimum of two years’ experience working in a busy accounts department, with good organisational and administrative skills. You will also have a high standard of numeracy and will be proficient in using MS Office packages, especially Excel.
Key responsibilities of the role include but are not limited to:
- Receive and record suppliers’ invoices, reconcile suppliers’ statements to the purchase ledger and be the first point of contact with suppliers.
- Setup new Suppliers and Debtors.
- Keep creditor listings up-to-date.
- Sales ledger Credit control and keeping debtors list up to date.
- Raise fortnightly electronic and manual payments to suppliers, including to government institutions such as HMRC.
- Reconcile credit card statements.
- Posting of all bank and investment statements.
- Reconciliation of supplier’s statement and advising of any accruals and prepayments.
- Process staff expenses.
- Maintain invoice filing and archiving.
- Post transactions to the ledgers.
- Raise sundry invoices and collecting payment.
- Maintain electronic banking data and posting income to accounting software.
- Preparing banking for rent and non-rent receipts.
- Advising budget holders on the processes of invoice, purchase order and authorisation on Focal Point.
- Support Senior Finance Officer with month-end postings, reconciliations, year- end schedules and annual budget as required.
Experience, knowledge and skills:
- A minimum of two years’ experience in a busy accounts department.
- A high standard of numeracy.
- Experience of accurate data input or maintaining a computerised accounts system.
- Highly computer literate, with practical experience of using MS Office packages, especially MS Excel. Confident to prepare MS Excel based templates and tools to support the annual budget round and quarterly forecasting.
- Ability to follow agreed financial procedures including credit control, raising invoices, maintenance of nominal ledger, bank reconciliations and electronic banking.
- Good organisational and administrative skills, can demonstrate ability to prioritise work under pressure.
Desirable
- Knowledge of computerised accounting packages, preferably Access Dimensions and Focal Point
- Studying towards AAT qualification.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
Registered Charity
101 - 500
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss.
We offer a wide range of free information and advice leaflets, a telephone helpline, digital support groups, an online patient forum, and volunteer Buddies who provide peer to peer support.
Our services are open to everyone, and thanks to the generosity of our supporters, they are free to all who need them. As well as supporting patients directly, we work closely with healthcare professionals to improve care and increase understanding of patients’ needs.
As the leader of a dedicated, qualified and experienced team, you will help to keep our communications strategy on track during the coming year by ensuring that the annual operating plan is delivered and that the desired impacts are achieved.
Position: Head of Communications (maternity cover)
Responsible to: Chief Executive Officer
Location: Flexible and hybrid working between home and our Head office in Ashford, Kent
Hours: 35 hours per week (full-time)
Salary: £43,945.00 per annum
Annual leave and benefits:
- 25 days holiday per annum, plus Bank Holidays
- Benenden Healthcare cover
- 24/7 Employee Assistance Programme
- Up to 5% contributory pension
- Enhanced maternity & paternity pay
- Funded support for learning and development
How to apply: Click the Quick Apply button below. You'll be asked to submit a CV and covering letter, and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place on Friday 15 November 2024 at our Head office in Ashford, Kent.
Closing date: 9am on Monday 11 November 2024
What you'll be working on:
- Develop and maintain the annual operating plan for the charity's communications, marketing and public relations activity.
- Ensure that all press releases, articles and statements reflect the charity's brand values and core messages.
- Lead of the development and delivery of compelling awareness raising and public engagement campaigns, including World Glaucoma Week, Glaucoma Awareness Week, Ramadan, National Eye Health Week, etc.
- Commission and evaluate an annual Glaucoma Insights and Brand Awareness Survey.
- Set, manage and review the budget for communications, reporting on variances and taking corrective action where necessary.
This job is for you if.....
- you're qualified in communications, public relations, marketing, or a related field.
- you have proven experience in a senior communications role, preferably within a non-profit organisation.
- you have excellent line management skills, able to inspire and motivate staff to deliver organisational strategies through a supportive, collaborative and inclusive staff management approach.
- you have strong understanding of media relations and social media management.
- you have experience of managing finances, including monitoring monthly management accounts.
We will respond to all shortlisted candidates by 12 November 2024.
Please note that only applications including a covering letter which clearly details how you meet the requirements of the person specification, will be considered.
To download a job pack please visit Glaucoma UK's website.
Registered Charity
21 - 50
Our vision is to end preventable glaucoma sight loss.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Forces Employment Charity (FEC) is seeking a dedicated and highly motivated Caseworker - Op Nova in Derbyshire & Leicestershire to join our team.
Reporting to Op NOVA Regional Manager. The successful candidate will have experience in managing and supporting a caseload of vulnerable veterans in your allocated region.
A strong customer focus and an ability to work independently to achieve targets and deadlines is an essential requirement along with strong communication and organising skills, knowledge of the local employment market, training, and adult education opportunities.
This is a full-time role working 35 hours per week with a salary of £28,325. The role is peripatetic with frequent local and regional travel.
Principal Responsibilities:
- Contact all clients within 48 hours of allocation.
- Undertake needs assessments and develop support plans within 5 days of allocation.
- Provide peer support and practical experience to colleagues and clients.
- Carry out assessments using the Outcome Star, understand and record employment and housing status, and other assessments as required by the Regional Manager.
- Review assessments at 3-month intervals to understand and demonstrate progress.
- Work with and empower clients to engage with the support plan and goals agreed during their needs assessment.
- Produce written reports when requested, highlighting support given to clients and levels of engagement.
- Work as part of a team, together with Justice staff and partner organisations providing specialist support to your client.
- Support the regional manager and Op Nova national manager to create and maintain strong working relationships with referring organisations in the programme area, including the Police and NHS Liaison and Diversion.
- Identify and engage veterans with the service.
- Deliver emotional and practical support to veterans, working with partner organisations to provide specialist support.
- Work with each client to identify future goals for employment, volunteering, and/or training.
- Ensure that all activity is recorded on Salesforce case management system (CMS).
- Deliver any further activities reasonably required by your Regional Manager and the National Manager.
PERSONAL SPECIFICATION
Essential Competencies:
- Highly motivated and independent, capable of working remotely across a wide geographical area.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system.
- Ability to collaborate effectively with internal and external stakeholders.
- Highly organised with strong IT skills and experience of using Case Management Systems.
- Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with to change their lives.
- Excellent team player who will contribute to a diverse and dedicated team.
- Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
- Driving licence and use of own car.
- Strong communicator.
Desirable Competencies:
- NVQ Level 4 in Information, Advice, and Guidance.
- Experience of using Outcomes Star.
- Salesforce case management system experience (training will be provided for the successful candidate if not already trained).
- A working knowledge of the justice system and experience of working with offenders or ex-offenders.
- Experience of serving in the Armed Forces.
Security Clearance: Successful candidates will require an Enhanced Disclosure & Barring Service (EDBS) check and Police Vetting (NPPV level 2).
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 11 November 2024.
Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
Thank you!
As a Digital Creative at Forward Action, you'll be at the forefront of creating compelling, action-oriented work that drives real-world change. You’ll bring your expertise in copywriting, content creation, creative strategy, and delivery to life as part of a nimble three-person project team, working alongside a Digital Strategy Manager (DSM) and Digital Strategist (DS).
Together, you’ll cover everything needed to deliver high-impact projects that inspire action, renew and grow partnerships, and make a difference for the causes we support, including established non-profits like Oxfam and Greenpeace, and evolving organising like BiteBack 2030 and the Palestine Solidarity Campaign.
As the creative lead in your team, it’s your role to ensure that our work consistently shines - whether you’re leading on creative yourself or guiding teammates to deliver to the highest standard. You’ll also play a key part in shaping how our creative approach evolves, harnessing the potential of new channels and trends while ensuring every piece of work is rooted in strategy and designed to deliver results for our partners.
What You’ll Do
Creative Strategy
- Collaborate with the Head of Creative to shape creative strategies that meet partner goals - whether that’s designing a high-converting engagement journey, framing Facebook ads, or mapping out a storytelling email campaign.
- Lead internal brainstorms to unlock the creative potential from your colleagues and develop innovative concepts for everything from lead generation tools to email appeals, always putting our partners’ goals and audiences at the heart.
Creative Development
- Working with DSMs and the Head of Creative to design and co-facilitate creative workshops with partners, using Mural and other tools to spark innovative ideas, while you turn those ideas into impactful creative that drives change.
Copywriting
- Craft clear, compelling copy that mobilises supporters across channels - emails, ads, engagement tools, handraisers, and more. Your words will drive action and deliver results.
- Manage partner feedback with ease, ensuring edits improve the final product while staying true to our data-backed best practices.
Content creation
- Deliver visually engaging static and video ads using tools like Canva.
- Experiment with developing new content types to meet new trends and technologies.
AI Prompt Engineering
- Use effective AI prompting and programmes to streamline creative processes, save time, and enhance outputs.
Ads Setup & Management
- Build and manage ads (primarily in Meta), ensuring targeting strategies are effective and always optimised for impact.
Builds & Page Setups
- Set up and quality-check landing pages in platforms like Engaging Networks, Impact Stack, and Blueprint (Forward Action’s proprietary platform), coordinating with Forward Action and partner tech teams on more complex builds to ensure seamless launches.
Reporting & Data Analysis
- Analyse data from sources like Google Analytics and Engaging Networks, using insights to refine and optimise creative approaches. Your recommendations will help partners achieve bigger and bolder results.
Co-owner Contributions
- Bring your creativity and insights to all-team meetings, actively supporting our collaborative culture and ensuring everyone’s voice is heard.
- As an employee owned company, every team member is also a co-owner and expected to play an active role in Forward Action’s strategic development and marketing.
- Deliver on Forward Action’s commitment to creating an anti-oppressive culture, for our co-owners and our partners.
What We’re Looking For
- 1+ years’ experience of writing and creating action-orientated digital content for campaigning or fundraising.
- A proven track record of writing content that drives action and achieves campaign goals.
- Understanding of email and social ads best practice, with experience of applying it to deliver results.
- Expertise in social media ads, email strategy, and creating engaging content that mobilises people.
- A creative thinker with the ability to come up with new and engaging ideas that have cut-through.
- Strong project management skills with the ability to juggle priorities and manage feedback in a fast-paced environment to meet multiple deadlines.
- Passion for using digital tools to build a fairer, more progressive society.
- Enthusiasm for digital channels for communications, following trends and identifying how innovations can be harnessed to achieve social progress.
- Nice-to-Have Experience
- We know no one can bring every skill - here are a few extras that would be great to see:
- Familiarity with the charity sector or digital mobilisation.
- Experience with platforms like Engaging Networks, and building or managing paid social campaigns.
- Design and video editing skills for Instagram, TikTok, and other platforms.
- Basic HTML skills and comfort with mass email campaigns.
- A solid understanding of online user experience (e.g. how to lay out a web page to improve conversion rates)
- Experience working in the charity sector and / or experience working in an agency environment
At Forward Action, we’re committed to building a diverse and inclusive team. We believe that a variety of backgrounds, perspectives, and experiences strengthen our ability to create impactful work. If you’re passionate about what we do and excited about this role but don’t meet every qualification listed, we still encourage you to apply. We welcome applications from people of all backgrounds, particularly those from underrepresented groups, and are focused on building a workplace where everyone can thrive.
Contact
If you want any more information about the role or just to have an informal chat about what to expect before applying, please reach out to our Head of Creative at anya@forwardaction. uk
Starting salary: £30,502 (outside of London, with a £3k annual travel bursary)/£34,162 (inside London) Under our Employee Ownership Trust model, all team members will also receive an equal share of the profits each year. The amount will depend on how much profit is made.
Contract Term: This is a permanent, full time contract.
Hours: We work a 30-hour 4-day week, from Monday to Thursday. Please note - as this is a full time role, you are not permitted to undertake any additional regular paid work on the Friday.
Location: You can work remotely from anywhere in the UK or use our office in London Fields, East London. You will need to be able to come to London once or twice a month for in-person meetings, otherwise most of our meetings are held via video conferencing and all our workflow is built to be remote-first.
Other benefits and policies: We offer five weeks of holiday a year plus the week between Christmas and New Year, a generous parental leave policy, flexible working options and a good work-life balance, including our four day week. Forward Action is an employee owned company, so all employees are co-owners, who have an active voice in the direction of the company, and share in its successes.
Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for an enthusiastic HR and Office Administrator with great people skills to be a part of our core Head Office team.
The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the country and supporting great internal communications.
Working closely with our CEO and Senior Management Team, a key part of the role is ensuring that we have effective organisational governance, contracting and HR systems in place. You will also support all aspects of HR, working with our HR Advisor to support recruitment processes, staff checks, induction, and development for our staff team.
The successful applicant will have excellent people skills, the ability to develop and maintain administrative organisational systems, and be happy getting involved in a range of different work. Experience of the charity sector, and experience of supporting HR, would be an asset but are not essential.
Working days are flexible but likely to require Wednesdays.
Thank you!
Care Navigator (Diabetes)
Salary: £27,527 - £30,831 per annum + 6% pension
Employment type: 12 months (possible extension)
Hours: 36 hours per week
Based at: Haringey GP Federation offices (or as assigned)
Closing date: 11 November 2024 at 12noon
Interviews: 15 November 2024
Job Reference: 2024006
The Bridge Renewal Trust in partnership with Haringey GP Federation and North Central London Clinical Commissioning Group are delivering a new Pan-Haringey Diabetes Care Navigation Service.
As a Care Navigator, you will provide support to people whose diabetes is not well managed or who are not engaging with health professionals, in particular, deprived and vulnerable groups within this cohort. You will support people to access diabetes information and/or education in their own language, improve their ability to navigate the health and care system and improve their confidence to self-manage their condition. This is a new and exciting approach to working with people with diabetes in Haringey.
The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; and a proven track record of working in a multi-disciplinary team, working closely with GP practices and other healthcare professionals, the general public and voluntary sector? Ability to speak Somali, Bengali or another Haringey community language would be desirable.
We are currently recruiting for a Care Navigator who will enable people to better utilise resources in the voluntary and community sector. This will in part be by direct work with individuals, and also by collating information about voluntary and community resources locally, to share with individuals and health professionals in clinics and GP practices.
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.