Jobs for the Youth and Children sector
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Title: Operations Officer
Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN
Responsible to: Chief Operating Officer Salary: Up to £34,000 per annum (subject to experience)
Contract Type: Permanent Hours: 35 hours per week (includes some evening and weekend work)
Benefits: 26 days annual leave, defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to work scheme
Role Summary
Coram’s Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.
The Operations Officer role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.
Main Duties and Responsibilities:
General operations, processes and systems
- You will be responsible for the oversight and continuous improvement of organisational procedures including IT, GDPR, Health and Safety, Fire Evacuation, incident management.
- You will be responsible for briefing staff across the charity in the use of these procedures and working with the Office and HR Manager to arrange training for staff where necessary.
- You will be responsible for improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- You will be responsible for ensuring that organisational procedures are documented and accessible on the internal SharePoint.
- You will be responsible for developing and overseeing a new volunteer infrastructure for the charity, working with teams across the organisation to deliver a consistently high-quality volunteer experience for all with standard recruitment, induction, and on-going oversight procedures.
Events and project management
- You will be responsible for coordinating and overseeing a diverse and inclusive programme of park events, making the park an interesting and vibrant place to visit, encouraging the community to gather and socialise, and generating income to support the work of the charity.
- You will have responsibility for working with internal and external stakeholders to ensure each event is well-planned, managed safely and compliantly with all regulations and laws, and executed successfully within budget.
- You will work with the CEO, COO and Buildings and Facilities Manager to support capital projects, liaising with external stakeholders, contractors and the Local Authority to ensure the effective operation of the site. Commercial Operations
- You will operationally oversee our facility-hire income (halls, sports facilities, and grounds) and be responsible for: – ensuring necessary contracts, waivers, and legal/statutory documents are completed – executing effective marketing and promotions, and creating high quality promotional content for our website and social media – regularly reviewing fees in relation to the hire of our facilities and making recommendations for changes to these – understanding and improving the utilisation of facilities – supporting the COO to develop and grow partnerships with local organisations and schools – improving the efficiency of our booking systems/processes and overall user experience
- You will be responsible for identifying new (temporary and permanent) opportunities and third party partnerships to bring new experiences, enjoyment and enrichment to local young people while also generating income for the charity.
- You will work closely with our Café Manager to grow the profile and income generated by our cafe through improved park signage and park visitor experience initiatives, and integration of the café into the hall and sports hire customer journeys.
Other
- You will be expected to undertake personal development and training where required or beneficial for the role, and to attend regular supervision and appraisal sessions.
- To undertake any task that may be request from time to time by the CEO or Board of Trustees, as may be consistent with the nature and scope of this post.
How to apply: Please submit your CV and a Cover Letter outlining how you are good fit for the role!
* We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals.
Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.
Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.
Registered Charity
21 - 50
A safe space for children and young people to learn, grow and have fun since 1936.
The client requests no contact from agencies or media sales.
Thank you!
Governance Manager
Home/Office Based (Matlock)
Fixed, 37.5 hour per week permanent contract
£45,560 - £53,600 per annum
Our Governance Manager is responsible for managing and coordinating all governance work, providing support to the Board, CEO and Executive Team in all matters relating to governance and in particular for the Board and Committee meetings.
You’ll ensure that transactional activities are accurately completed within specified timeframes and co-ordinate all committees of the YHA Board and advise on and implement good governance practice.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
What will you be doing?
- Lead and advising on all matters relating to governance including the constitution, memorandum and articles of association, standing orders and codes of conduct, including leading the implementation of any changes agreed by the Board.
- Provide best practice governance advice and support to the Chair, Board, CEO and Executive team, ensuring regulatory/codes of practice compliance, ongoing review of consultations on charity governance and promoting good governance in practice.
- Provide governance support to the Board, Audit and Risk Committee, Finance Committee, People, Remuneration, Impact and Engagement Committee, and the National Officers and Committee Chairs meeting and any other meetings linked to governance.
- Monitor changes in relevant governance legislation and the regulatory environment and take appropriate action.
- Project manage the organisation and delivery of the Annual General Meeting
- Plan and co-ordinate the annual Trustee induction programme.
- Responsible for the administration of the Company, for example: maintaining statutory company records and making the appropriate governance filings to Companies House and the Charity Commission.
- You’ll be the Company Secretary for YHA (England and Wales) and YHA Trading Limited.
- Assist the CEO and Executive with internal and external promotion, PR or other publications and events as required and particularly in relation to corporate governance and Board related issues.
- Develop relationships of trust and confidence, working pro-actively with the Chair, individual Board members, the CEO, Executive team, and external lawyers, where appropriate. You’ll be key in liaising between National Office teams and Board members.
What Skills and Experience do you need?
- Experience of providing governance support at Board level.
- Chartered Membership of the Chartered Governance Institute (or equivalent) or studying towards the qualification or suitable other experience. Experience of working independently, pro-actively and sensitively with senior stakeholders (Chair, CEO, Board members, Exec directors).
- Excellent project management skills and experience.
- Project team leadership skills and experience.
- Experience of budgetary control.
- Experience and in-depth knowledge of corporate and charity governance, including of company secretary functional requirements.
- Friendly, supportive, authoritative and approachable with the ability to adapt communication style to build positive relationships and provide proactive support for internal and external stakeholders at all levels.
- Able to take comprehensive and accurate minutes at speed.
- Able to adapt written communication style to deal with formal Board and governance communications, but equally at home with more informal communications when appropriate.
- Good level of IT skills particularly Word, Excel, Outlook and PowerPoint and a working knowledge of portals for distributing and viewing board and committee papers.
- Very well organised, self-motivated and able to demonstrate initiative, to deal authoritatively with providing best practice advice, peaks and troughs in workload, and conflicting priorities including between departments and individuals.
- Able and willing to flex hours worked in order to cover Board and AGM meeting at weekends and frequent evenings and occasional early mornings (for committee meetings and distribution of Board and Committee papers) and travel to hostels throughout the network to support Board and other meetings, for which Time Off in Lieu will be provided.
- Flexible and adaptable, and willing to support the Chair, Board, CEO, Executive Team, and External Affairs Team.
- A good understanding of charity governance, operational and departmental organisation and requirements.
- A discreet and trusted confidante and source of advice for the Chair and CEO when needed, including tactful handling of sensitive/political issues.
- An advocate of YHA at all times, supporting our charitable object, vision and HEART values.
- Holds a current driving licence or able to travel independently, including to rural locations. For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
Registered Charity
501 - 1000
Enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health & mental wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Our Area Leads are new roles that will add capacity and strength to our team of Bereavement Practitioner’s, Family support workers and volunteers across a defined geographic area. The roles will work with the Head of Service delivery and lead Sandy Bear activity across their designated area, develop strong links across a variety of networks and forums to ensure our beneficiaries access the right support, at the right time.
These roles are great for those passionate about having the opportunity to support our families directly, whilst also being involved in broader development work to enable strong collaborations and partnerships which empower people to achieve better outcomes.
We can't do it alone, so you will spend time working with other organisations and services in collaboration to ensure we don't duplicate provision, instead focussing on gaps in services supporting bereavement for Children, young people and families.
Posts are offered on a full-time basis, though flexible working patterns and some reduced hours may be considered.
Applications welcome in both Welsh and English, though interviews will be conducted in English. Further information about Sandy Bear and our work are available on our website, as will details of whom to contact if you wish to arrange an informal discussion about the role.
Applications are with a CV and supporting statement detailing relevant experiences, skills and personal qualities that you feel you would bring to the role.
Registered Charity
11 - 20
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.
The client requests no contact from agencies or media sales.