Crime Jobs
Location: Remote - Multiple locations
Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 18 and 21 October 2024
As part of the selection process, you will be required to complete an IT assessment.
Anticipated start date and induction: 02 December 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wakefield with occasional travel across West Yorkshire
Ref: FDC-242
Are you a driven, collaborative and compassionate individual with a proven track record of working and engaging positively with young offenders or other vulnerable groups? Do you have strong experience of providing support, advice and advocacy and the ability to assess a client’s needs?
If so, join St Giles as a Caseworker working on our SOS project, a trailblazing ex-offender led project that works across the country with both victims and perpetrators of serious youth violence and other gang-related offences.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will assess referred clients, with reference to St Giles Trust assessment practices, and produce support and risk management plans based on these assessments, promoting inter-agency collaboration in the process. You will also deliver a holistic support service, working independently or with colleagues as the situation dictates, providing a practical service that will include social and housing support, accompanying to appointments, education, training and employment options, benefits work, and debt advice.
We will also count on you to develop and maintain relationships with referral agencies, including police, Youth Offending Teams and Young Offender Institutions, ensuring a steady flow of appropriate referrals onto the scheme, plus regional agencies, including police and social services, in areas where identified county lines activity is taking place.
What we are looking for
- To have worked on an offender-led support project, had personal experience of the criminal justice system, served a prison sentence, or still be serving a prison sentence in a prison within reach of Leeds
- Experience in negotiation with partner agencies to establish links to further aims of the project
- Experience of engaging successfully with challenging people
- A knowledge of ‘County Lines’ (drug distribution networks) and how they operate
- An understanding of the need to use support plans to enable people to successfully access accommodation and support services
- Knowledge of services for offenders and patterns of offending in Leeds borough/s
- Excellent prioritisation, interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 4th October @ 11:45pm.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: SCA 241
Are you a proactive, collaborative and compassionate individual with a proven record of supporting young people, who have multiple and complex needs within a supported accommodation setting? Do you have experience of engaging positively with vulnerable young people or other vulnerable groups with understanding and knowledge of relevant policies and legislation
If so, St Giles is looking for a Senior Caseworker to join our dynamic, high-performing team and provide expert Case Management and support to a Caseworker and Volunteers.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Leading by example, as Senior Caseworker you will be the day-to-day expert within the team, be a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager. You will work with – and advocate for - young people and their families at risk of youth violence in residential settings and provide vital support, advice and advocacy using a strength-based approach, which will also include working through person-centred support plans designed to promote choice and control.
We will also count on you to deliver a holistic support service, working solo or with colleagues as the situation dictates, where you will provide a practical service that will include social and housing support, ETE options, benefits work, debt advice, appearing in court, and DIY work. Ensuring, on a day-to-day basis, all monitoring information and evidence is being recorded and collated in line with agreed processes, is also a key element of this role, as is developing and maintaining strong working relationships with partner agencies.
What we are looking for
- Extensive experience of using support plans
- Proven track record of providing support, advice and advocacy to young people
- Experience in working as part of a multi-agency team in a high intensity environment
- To have a relevant qualification to a good standard or be working towards one
- A knowledge of Housing Legislation for Young People
- Strong IT, interpersonal and communication skills, both verbal and written
- A flexible, professional and collaborative approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 3 November 2024.
The Institute of Development Studies (IDS) delivers world-class research, learning and teaching that transforms the knowledge, action and leadership needed for more equitable and sustainable development globally.
The Project Management Unit (PMU) at IDS, brings together professionals in project management, research administration and finance, to collaborate on development of proposals, project plans, strategies and budgets. The PMU now have an excellent opportunity for someone wishing to begin their career journey in project administration and support.
The Project Assistant role will sit within the PMU and work within a helpdesk function, providing administrative support to both projects and research clusters. Applicants should be proficient in Microsoft Office applications, comfortable managing multiple tasks and open to acquiring news skills.
Main Duties and Responsibilities.
General administration
•Supporting the daily operations of the PMU including maintaining online filing systems, diaries, mailing lists and contacts database, taking telephone messages and arranging appointments.
•Cluster administration, including booking cluster meetings, arranging cluster retreats, and taking minutes of meetings
•Assisting PMU colleagues and the Heads of PM with general administrative duties
•Providing general administrative duties including word processing, and collating and preparing documents in accordance to IDS house style guidelines
•Working with colleagues to respond to general information requests and to disseminate information through e-mail, mail, publications and web pages.
•Providing general administration support for proposal development where requested
•Making travel arrangements, hotel bookings, enquiring about visas etc.
•Participating in PMU meetings and supporting the organisation of workshops and seminars and other team events, in close liaison with PMU colleagues.
•Supporting the Project Support Officer with updating cluster internet and intranet web content as required, and responding to internal and external requests.
•Processing invoices and expense claims
•Dealing with correspondence and ensuring regular liaison with other team members and external contacts, for example inviting people to events and keeping them up to date with event logistics.
•Providing assistance to visitors and staff.
The client requests no contact from agencies or media sales.
Location: St Austell - Little Harbour
Job Type: Part time, 32 hours per week (shifts usually 11:00 am to 7:00 pm - although there may be some flexibility)
Contract Type: Permanent
Salary: £25,071 - £29,245 pro rata (£20,056 - £23,396 actual), plus enhancements for weekends and bank holidays
“Happy, amazing, special and fun” are perhaps not the first words that spring to mind when you think of a children’s hospice - but this is exactly how our clients families describe their hospices. Matched by their staff feeling “proud, rewarded and making a difference” by working in this special setting, this is perhaps a quite a different catering role to what you might have expected.
About them
Our client provides care and support for children with life limiting conditions. They have an exciting opportunity for friendly and enthusiastic person who is motivated to join them on a permanent basis to really make a difference to the lives of the children and families who they support.
Where you will be working
Little Harbour is situated in beautiful surroundings in St Austell, the hospice has a homely feel and yet provides stunning and spacious accommodation for the whole family, making the most of short and precious lives.
The Role
Working as part of a friendly and professional team of Kitchen staff and volunteers, you will prepare and serve a range of high quality, home cooked meals and snacks for children and families to enjoy during their stays. This is an excellent opportunity for someone looking for a part-time, permanent role within a homely environment.
The Successful Candidate
You will be experienced in a professional kitchen, with excellent communication skills. You should hold a current basic food hygiene certificate and a recognised catering qualification (or willing to undertake this).
Join their team for a rewarding career – 98% of staff agree that they are proud to work for them.
Benefits of working there also include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
• Training
• Full on-the-job training and a comprehensive induction period will be given relevant to the role.
How to Apply
Please apply by clicking on the link in this advert. If you have any questions, please visit their website to find our more, or use their email to contact them and speak to one of their HR team today.
Closing date: 7th October 2024
Anticipated Interviews: 15th October 2024
*Please note if sufficient applications are received prior to the advertised closing date, they reserve the right to close this vacancy early. They therefore recommend that you apply for the role as soon as possible.
They are committed to safeguarding and promoting the welfare of children and young people and all employees
must obtain an enhanced DBS disclosure.
Why Work For them?
Their employees work hard every day to make the most of short and precious lives. They are proud to support them.
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice as an organisation and local employer.
You may also have experience in the following: Catering, Caterer, Cook, Chef, Kitchen Assistant, Food Prep, Food Hygiene, Charity, Charities, NFP, Not for Profit, Third Sector, etc
REF-217 013
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forcesline is SSAFA's frontline telephone service handling both day-to-day and more complex enquiries from the Armed Forces community.
This role is responsible for the management and development of the Forcesline service and will also act as point of contact for the Veterans Gateway. The Manager will lead and support a team of advisors, developing the service in response to the needs of the clients and technological requirements, as well as ensuring a high quality of service. The role involves the preparation of data, briefings, presentations and some media work.
About the role
This role requires the management of a small team of advisors who provide free confidential listening, information and signposting service for serving personnel, their families, veterans and professionals who are looking for help. It requires a resilient individual who is able to both support the team and develop the service as it moves forward with advances in technology enabling wider means of communicating with those it is helping. It is an exciting time to join as these changes are currently occurring and you will be involved with this transition.
About the team
You will work with a great team of advisors who are both experienced and skilled. All Forcesline Welfare Advisors are trained in Safeguarding and each practitioner has at least a Level 2 Counselling qualification. Their experience covers former Samaritans, Pastrol Care, Social Work and Police Despatch Calling. As a team they learn and support one another. You as their Manager will be fully involved with this and will ensure SSAFA delivers on its mission as a trusted source of support to the Armed Forces Community as their times of need.
About you
You will have had experience in delivering welfare support to others, and ideally this has been gained through a helpline. While the team is small, some management experience would be desirable. You will also need to be technically competent as most of this work will be done virtually through digital means.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: 09:00 on 14 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week Commencing 21 October 2024
Location: Remote - Multiple locations
West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.
There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
Digital Empowerment Officer (Community Engagement)
Home-Based covering a patch around Lincolnshire
£28,718 to £31,909 per annum plus Excellent Benefits
Can you help to empower communities by championing the difference that digital inclusion can make?
Our client is currently recruiting for a Digital Empowerment Officer to join their Community Engagement team. As a Digital Empowerment Officer, you will lead in the coordination, development and delivery of digital inclusion projects, initiatives and activities for Platform customers and communities.
This is a role where you will be active in communities promoting the use of digital platforms, tackling barriers to digital exclusion, and helping to improve digital skills. Within this role, you will be building on the existing successes with the team and will receive support from your colleagues to be successful in the role.
The Digital Empowerment Officer will be responsible for supporting communities in places including Louth, Skegness, Market Harborough, Gainsborough and Boston. Any required travel will be reimbursed in line with their current policy and current Inland Revenue Mileage rates.
What you can expect from the role
- Working with communities to promote the use of our client's digital services and customer portals.
- Working with internal stakeholders, you will be a digital specialist for project teams who are looking to understand the technological implications from the customer’s perspective.
- Working with external stakeholders and partners, developing relationships with Digital Champions Volunteers to help further promote the digital services.
- Producing marketing material for a range of digital and online training, events and initiatives through a variety of different methods, such as newsletters, blogs, social media etc.
- Playing a pivotal role in the testing and piloting of digital and Internet ready products.
What they are looking for in you
- A good understanding of how digital inclusion can help people and enthusiasm for digital solutions.
- You will be a people person; communication will be key to this role not only for working with our customers but also for working with external stakeholders.
- Experience of working in a customer engagement, community or voluntary environment would be preferred.
- A patient and empathetic approach.
- Proven ability to actively identify new ways to engage successfully with customers and communities.
- Due to the nature of the role the successful applicant will have a DBS check carried out before commencing employment.
-
The successful applicant will also need to be able to drive and have access to a vehicle. Whilst part of the role will be home-based you will be expected to regularly travel to the communities around Lincolnshire.
Some of their great benefits include:
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme and cycle to work scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
About HMFC
Are you interested in joining a team that is seeking to support everyone's life journeys?
Heathrow Multi Faith Chaplaincy (HMFC) is a Charity based at Heathrow Airport working with both passengers and staff of all faiths and none. If this is something you might be interested in then click on the link below.
What we are looking for
We are looking for an experienced administrator who can work respectfully with everybody, who is both a team player and able to work independently, you must have high standards of integrity and be able to keep confidences. You will be able to prioritize tasks to meet multiple deadlines and have strong organizational skills. Some of your duties would include:
I. Personal Assistance & Administration supporting the Head and Deputy Head of HMFC.
II. Governance Support
III. Verification and data administration
IV. Coordinating specific projects
What we provide
We provide 25 days annual leave + Statutory Bank Holidays, and pension where the current maximum contribution made by HMFC is 7% of salary and the minimum contribution made by an employee is 5% of salary/ eligible earnings
Please refer to the attachment below for the full job pack and person specification.
The client requests no contact from agencies or media sales.
Digital Empowerment Officer (Community Engagement)
Home Based covering a patch around Midlands
£28,718 to £31,909 per annum plus Excellent Benefits
Can you help to empower communities by championing the difference that digital inclusion can make?
Our client is currently recruiting for a Digital Empowerment Officer to join their Community Engagement team. As a Digital Empowerment Officer, you will lead in the coordination, development and delivery of digital inclusion projects, initiatives and activities for Platform customers and communities.
This is a role where you will be active in communities promoting the use of digital platforms, tackling barriers to digital exclusion, and helping to improve digital skills. Within this role, you will be building on the existing successes with the team and will receive support from your colleagues to be successful in the role.
The Digital Empowerment Officer will be responsible for supporting communities around the Midlands including Matlock, Ashbourne, Leicester, North Warwickshire and outskirts of Birmingham. Any required travel will be reimbursed in line with their current policy and current Inland Revenue Mileage rates.
What you can expect from the role
- Working with communities to promote the use of our client's digital services and customer portals.
- Working with internal stakeholders, you will be a digital specialist for project teams who are looking to understand the technological implications from the customer’s perspective.
- Working with external stakeholders and partners, developing relationships with Digital Champions Volunteers to help further promote the digital services.
- Producing marketing material for a range of digital and online training, events and initiatives through a variety of different methods, such as newsletters, blogs, social media etc.
- Playing a pivotal role in the testing and piloting of digital and Internet ready products.
What they are looking for in you
- A good understanding of how digital inclusion can help people and enthusiasm for digital solutions.
- You will be a people person; communication will be key to this role not only for working with our customers but also for working with external stakeholders.
- Experience of working in a customer engagement, community or voluntary environment would be preferred.
- A patient and empathetic approach.
- Proven ability to actively identify new ways to engage successfully with customers and communities.
- Due to the nature of the role the successful applicant will have a DBS check carried out before commencing employment.
- The successful applicant will also need to be able to drive and have access to a vehicle. Whilst part of the role will be home-based you will be expected to regularly travel to the communities around the Derbyshire Dales, Leicester and the outskirts of Birmingham.
Some of their great benefits include:
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme and cycle to work scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity is seeking a dedicated Client Advisor to join our Support Centre in Birmingham.
Role: The role of Client Advisor is to deliver the support centre function for the programme. Forces Employment Charity delivers a specialist programme to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.
The role reports to the Support Centre Manager and Support Team Leader. This position is permanent Full-time, 35 hours per week, with a salary of £22,000. The successful candidate will be based at the Support Centre, Birmingham Office / Hybrid with 50% Office-50% WFH once the security clearance is received and training is complete.
Principal Responsibilities:
· Receive referrals of Veterans who are at risk of contact with the Justice System or are involved in the Justice System.
· Make first contact with referrals within 2 working days and complete initial registration.
· Upload client information to case management system.
· Provide initial advice and guidance on registration.
· Support allocated caseworker to engage with the veteran after initial assessment.
· Support Veterans to obtain proof of service and sign required consent forms.
· Provide accurate and responsive telephone, text, social media and email ‘helpdesk’ support to veterans and other stakeholders.
· Record all interactions with accurately on the Salesforce case management system.
· To be flexible and complete any additional tasks, asked of you by the support team leader and Support Centre Manager
PERSON SPECIFICATION
Essential Competencies:
· High quality written and verbal communication skills, with a personable manner and excellent telephone technique.
· Experience of advising and supporting individuals.
· Excellent IT and keyboard skills.
· Experience of business administration, in particular the use of databases and customer management systems to accurately record data.
· Strong organisational skills with a desire to achieve through own initiative.
Desirable Competencies:
· NVQ Level 4 Advice and Guidance.
· Empathy for those who have served in the Armed Forces.
· Understanding of those in the Justice System.
· Salesforce experience, this training will be provided for the successful candidate if they are not already trained.
Security Clearance:
· Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check and Police Vetting (NPPV2).
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 9 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews are scheduled to begin the week commencing 14 October 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forces Employment Charity is seeking a dedicated Veterans Support Advisor to join our support team in Birmingham.
Role: As a Veterans Support Advisor, you will be the first point of contact to all clients, meticulous to detail and conscientious. The ideal candidate will be a self-starter with a strong customer focus, excellent telephone manners and be capable of working within a large team and on their own initiative.
The role reports to the Veterans Support Team Leader. This position is permanent Full-time, 35 hours per week, with a salary of £22,000. The successful candidate will be based at Birmingham Office / Hybrid with 50% Office-50% WFH once the security clearance is received, and training is complete.
Principal Responsibilities:
· Communicate with clients on all channels including social media groups, webchat, e-mail, and telephone. Link to Salesforce and Adapt CRMs as required.
· Make first contact with clients registering with The Forces Employment Charity and TechVets
· Provide Advice and Guidance on registration.
· Support Veterans to obtain Proof of Service using Veterans UK Check Service.
· Support the TechVets Programme delivery to ensure relevant members are engaged at the first opportunity.
· Provide Advice and Guidance on the use of all available online tools.
· Capture the employment outcomes of all clients and for TechVets members gaining careers through TechVets support.
· Record all interactions with clients accurately on the Salesforce CRM where appropriate.
PERSONAL SPECIFICATION
Essential Competencies:
· Strong Communication Skills
· Excellent IT skills
· Excellent Telephone Manner
Desirable Competencies:
· NVQ Level 3 or 4 in Advice & Guidance
· Understanding on marketing and promotion
· Knowledge on the Employment market, Information Technology, and Recruitment
Security Clearance:
Successful candidates will be required to undertake a Ministry of Defence security clearance, which requires applicants to have been residents of the UK for over five years.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 9 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews are scheduled to begin the week commencing 14 October 2024.
Ref: WIP-241
Due to the nature of this role, we are looking for female applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
Are you a dynamic, compassionate, and target-driven individual with a proven record of working in a multiagency/disciplinary team and engaging positively with challenging people or other vulnerable groups? Looking for an exciting and highly rewarding new career opportunity?
If so, join St Giles Trust as our Women’s Early Intervention (CJS Project) Caseworker to provide a comprehensive and holistic assessment which links arrest to accessing community support, bringing Police custody and community together in collaboration to support and or divert women from further offending.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this exciting opportunity
St Giles Trust have been funded by the Ministry of Justice’s Women’s Interventions Funding to deliver a gender specific service in Coventry for women who are on the periphery of the criminal justice system. Our service will use credible lived experience staff that will position themselves across multiple ‘reachable’ moments for example, working in police stations, courts, and probation to divert women into appropriate support, activities & interventions. We follow a Trauma-Informed responsive delivery model, supporting women who have highly complex & interlinked needs to reduce and desist from future potential offending. We are looking for experienced caseworker-facilitators who will be able to identify additional and specialist learning needs and identify barriers within our female client groups. The mentor facilitators should be able to address and support across the pathways listed below whilst delivering a Healthy Relationship programme within a group setting.
What we are looking for
• Understanding of the issues faced by females involved or at risk of becoming involved in the criminal justice system.
• A knowledge and understanding of providing support, advice and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of ways.
• We would particularly welcome applications from women with lived experience or experience of working in a Mental Health/Wellbeing Service/Role as well as those with experience and understanding of working with other supportive organisations (i.e. Finance, Benefit and Debt Service).
• Ability to assess clients’ needs and provide client-led support.
• Ability to calculate risk and implement safety procedures when engaging with vulnerable female clients in the community.
• Experience delivering group work.
• An awareness or understanding of the issues raised when working with women in police custody or a similar area.
• An awareness of options for support available for this client group in these areas:
Welfare and housing rights
Anti-social behaviour legislation
Health, including mental health
Domestic abuse and sexual violence
Risky Sexual behaviour
Substance misuse
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 6th of October 2024.
Interview Date: 23rd of October 2024.
Wales (Newport, Cardiff, Wrexham)
Ref: FWW-241
Are you a proactive, flexible, and target-driven individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have extensive recent experience of providing specialist money and/or Welfare benefit advice?
If so, St Giles Trust is looking for a collaborative Financial Wellbeing Coach to join our team, where you will be responsible for the delivery of Finance, Benefit and Debt services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this key role
As our Financial Wellbeing Coach, you will provide person-centred support to a caseload of service users who will either be serving community sentences or have been released from prison. This will involve undertaking assessment and action planning with individual service users and creating a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users.
We will also count on you to deliver a range of interventions to service users which contribute towards the achievement of prescribed outcomes, including group work sessions, and to work with service users flexibly, meeting and undertaking interventions in a range of locations across a wide geographical area. Developing and maintaining positive working relationships with external agencies and working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards are also vital aspects of the role.
What we are looking for
• Experience of engaging successfully with challenging people, e.g., those with complex and multiple needs
• Proven record of working with partner agencies
• Evidence of training at specialist level in money and/or welfare benefits advice
• Higher level certificate in money and/or welfare benefit advice from accreditation
• The ability to assess clients’ needs and provide tailored, client-led support
• Able to work sensitively with clients applying trauma informed strategies
• Welsh Language and a full driver’s licence and access to a vehicle is desirable.
• Excellent interpersonal, relationship building and communication skills, both verbal and written
• Welsh speaker desirable
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS check is required for all successful applicants.
As the successful candidate will need to undertake security vetting, although we encourage people with lived experience to apply for our roles, ex-offenders as defined by the MOJ (‘Ex-offenders are defined as individuals whose community/suspended sentence order; license or post sentence supervision has been completed and there is no longer a right to recall’) may not pass security vetting.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11pm, 12th October 2024.
Interview date: 25th October 2024.
A ydych chi'n unigolyn rhagweithiol, hyblyg sy'n cael ei yrru gan dargedau ac sydd â hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad helaeth diweddar o ddarparu cyngor ariannol arbenigol a/neu ar fudd-daliadau lles?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Ariannol cydweithredol i ymuno â'n tîm, lle byddwch chi'n gyfrifol am ddarparu gwasanaethau Cyllid, Budd-daliadau a Dyledion i unigolion a atgyfeirir atom gan Wasanaeth Prawf Cymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau fel cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol ac aelodaeth mewn gangiau, yn allweddol i newid cadarnhaol mewn eraill.
Ynghylch y rôl allweddol hon
Fel ein Hyfforddwr Lles Ariannol, byddwch yn darparu cymorth sy'n canolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n treulio dedfrydau cymunedol neu wedi cael eu rhyddhau o'r carchar. Bydd hyn yn cynnwys cynnal gwaith asesu a chynllunio gweithredu gyda defnyddwyr gwasanaeth unigol a chreu amgylchedd diogel ac ymddiriedus, gan ddefnyddio arfer sy'n seiliedig ar drawma i hwyluso perthynas gefnogol ac adeiladol â defnyddwyr gwasanaeth yn llwyddiannus.
Byddwch hefyd yn darparu amrywiaeth o ymyriadau i ddefnyddwyr gwasanaeth er mwyn cyflawni canlyniadau rhagnodedig, gan gynnwys sesiynau gwaith grŵp, ac yn gweithio gyda defnyddwyr gwasanaeth yn hyblyg, gan ymgymryd ag ymyriadau mewn amrywiaeth o leoliadau ar draws ardal ddaearyddol eang. Mae datblygu a chynnal perthynas waith gadarnhaol gydag asiantaethau allanol a gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt ac yn unol â safonau ansawdd penodedig hefyd yn agweddau hanfodol ar y rôl.
Yr hyn yr ydym ni'n chwilio amdano
• Profiad o ymgysylltu'n llwyddiannus â phobl heriol, e.e. rhai ag anghenion cymhleth
a lluosog
• Hanes profedig o weithio gydag asiantaethau partner
• Tystiolaeth o hyfforddiant ar lefel arbenigol mewn cyngor ariannol a/neu budd-daliadau lles
• Tystysgrif lefel uwch mewn cyngor ariannol a/neu fudd-daliadau lles trwy achrediad
• Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid
• Y gallu i weithio mewn dull sensitif gyda chleientiaid sy'n defnyddio strategaethau sail-trawma
• Mae gwybodaeth o'r Gymraeg a thrwydded yrru lawn ynghŷd a mynediad at gerbyd yn ddymunol.
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
• Siaradwr Cymraeg yn ddymunol
Fel sefydliad sy'n gweithio gyda phlant ac oedolion sydd mewn perygl, rydym wedi ymrwymo i ddiogelu, amddiffyn a hyrwyddo diogelwch ein cleientiaid. Mae angen gwiriad DBS manylach ar gyfer pob ymgeisydd llwyddiannus.
Bydd angen i'r ymgeisydd llwyddiannus ymgymryd â fetio diogelwch. Er ein bod yn annog pobl sydd â phrofiad personol i wneud cais am ein rolau, efallai na fydd cyn-droseddwyr fel y'u diffinnir gan y Weinyddiaeth Cyfiawnder ('Diffinnir cyn-droseddwyr fel unigolion y mae eu gorchymyn dedfryd gymunedol/ataliedig, goruchwyliaeth trwydded neu ôl-ddedfryd wedi'i chwblhau ac nid oes hawl bellach i alw'n ôl') yn pasio fetio diogelwch.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Dyddiad cau: 11pm, 12 Hydref 2024.
Dyddiad cyfweld: 25 Hydref 2024.