Jobs

Vacancy Reference Number:

EADDP/PROG/UK-R2

Position title:

Executive Assistant to the Deputy Director of Programmes

Reports to:

Deputy Director of Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £33,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th May 2025.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job Summary:

The Executive Assistant to the Deputy Director of Programmes will provide high-level administrative support, ensuring the efficient operation of the office and supporting the Deputy Director in managing their workload. This role requires a proactive individual with excellent organisational, communication, and multitasking skills, capable of handling sensitive information with discretion and professionalism. The Executive Assistant will act as a key liaison between the Deputy Director, internal departments, and external stakeholders, contributing to the overall effectiveness and impact of the Programmes Department.

Key Responsibilities:

1. Administrative Support:
   • Manage the Deputy Director’s diary, schedule meetings, appointments, and travel arrangements.
   • Prepare and organise meeting agendas, take minutes, and follow up on action items.
   • Draft, edit, and proofread correspondence, reports, presentations, and other documents on behalf of the Deputy Director.
   • Handle incoming communications (emails, calls, etc.) and respond or redirect as appropriate.
2. Project Coordination:
   • Assist in the coordination of projects and initiatives led by the Deputy Director, including tracking progress, deadlines, and deliverables.
   • Conduct research and compile data to support project planning and decision-making.
   • Coordinate with other departments to ensure seamless execution of cross-functional projects.
   • Maintain and update project documentation and files.
3. Liaison and Communication:
   • Serve as the primary point of contact between the Deputy Director and internal/external stakeholders.
   • Facilitate communication and collaboration between the Deputy Director and team members, ensuring information is accurately conveyed and deadlines are met.
   • Represent the Deputy Director in meetings or events when necessary.
4. Office Management:
   • Organise and maintain the Deputy Director’s office, ensuring it is well-equipped and efficient.
   • Manage office supplies, equipment, and budget as needed.
   • Coordinate with IT and other support services to ensure the Deputy Director has the necessary tools and resources.
5. Event and Meeting Coordination:
   • Plan and organise departmental meetings, workshops, and events, including logistics, catering, and materials preparation.
   • Assist in the preparation of presentations, speeches, and other materials for events or conferences.
   • Ensure all event and meeting details are flawlessly executed.
6. Confidentiality and Discretion:
   • Handle sensitive information with the utmost confidentiality.
   • Manage the Deputy Director’s files and records, ensuring secure storage and easy retrieval.
   • Adhere to organisational policies regarding data protection and privacy.
7. Personal Assistance:
   • Provide occasional personal assistance to the Deputy Director as needed, including managing personal appointments or tasks.
   • Assist with ad-hoc tasks and projects as required by the Deputy Director.
8. Other:
   • To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
   • To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
   • To undertake any reasonable responsibilities as required by Line Manager
   • To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
   • NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Qualifications:

• Education: A bachelor’s degree in business administration, management, or a related field is preferred.
• Experience:
  • Minimum of 2 years of experience in an executive assistant or senior administrative role.
  • Experience in a non-profit or international development organisation is advantageous.
• Skills:
  • Excellent organisational and time management skills.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to prioritise tasks and manage multiple responsibilities simultaneously.
  • Discretion and ability to handle confidential information.
  • Strong interpersonal skills and ability to work well with a diverse range of people.
  • High level of professionalism and attention to detail.

Key Competencies:

• Proactivity: Ability to anticipate needs and take initiative without waiting for direction.
• Adaptability: Comfortable working in a fast-paced environment with changing priorities.
• Problem-Solving: Strong problem-solving skills, with the ability to identify solutions and implement them effectively.
• Team Collaboration: Able to work well independently and as part of a team, fostering positive working relationships.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th May 2025 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

Finance Assistant (full time employment contract)
£31,000 pa; 7.5% pension contribution by St James’s with 0.5% contribution by the employee; 25 days annual leave plus public holidays

St James’s, Piccadilly is seeking someone who has at least 2+ years experience working in finance or similar role, who has a strong knowledge of MS Office Suite and XERO with particularly extensive experience of using Microsoft Excel and financial modelling skills. A certified accountancy qualification or studying towards one is essential. 
This new role has been created as part of a review concerning St James’s partnership with St Pancras Church Euston Road.

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+. 
Role description and person specification and application form (referee information required) can be downloaded from our website.

Closing date for applications is midday Monday 28th April 2025. Interviews will be held on-site at St James’s Piccadilly and are planned for Thursday 8th May 2025. Aiming for a start date as soon as possible.

Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?

Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.

The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team. 

You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.

This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.

About us

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.

As the Adult Carers Team Leader you must be:

• Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)

• Skilled at using IT, including Google Suite and Zoom.

• Experienced working with vulnerable adults and those with complex needs.

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check
   

What can we offer you?

• Professional development, induction, ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Friday 2nd May

Interviews: Thursday 8th May

Can you write compelling copy, own your work and get results? We're hiring a freelance Communications Officer for 8 hours a week, starting asap. We’re looking for a proactive professional to support our mission to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.

In this hybrid role, you’ll have the chance to own and drive forward Globe Community Project’s communications strategy, taking a proactive approach to campaigns and initiatives, social media and supporter engagement, and meeting targets to inform, grow and reward our supporter base.

You’ll be joining the charity at a time of growth, and there’s scope for you to make a huge impact on our ability to reach and connect even more isolated people. As a loneliness charity, our communications are key.

You’ll either be in part-time work and looking for more hours, or a freelancer with space to take this on. You could work your hours across one or more days; we don’t mind as long as you can drive results, be flexible and responsive where needed. 

You must live locally or within easy reach of East London, and have the right to live and work in the UK.

Campaigns and initiatives
Producing compelling and impactful communications.

• Writing copy.
• Creating and developing content and graphics.
• Publishing on, and assisting with the development of, the GCP website.

Social media
Full responsibility for the social media channels.

• Creating and scheduling posts and content
• Engaging with others and with relevant trends.
• Setting and tracking key performance indicators (KPIs).

Supporter engagement
Keeping supporters and donors informed and involved.

• Crafting and designing compelling emails, with at least 1 email newsletter per month.
• Promoting opportunities for participation – including surveys, volunteering and
• fundraising campaigns.
• Refining segments and user journeys.

Strategy

• Making key contributions to the development and delivery of our strategic communications plan, including setting targets and timeframes within your first month.

Community events

• Gathering stories and content from participants at our activities in East London.
• Supporting occasional fundraising events.

Blesma – The Limbless Veterans is the national charity and membership association for limbless serving and ex-service men and women and their dependants.

We help all wounded Servicemen and women who have lost limbs, the use of limbs or eyes, to rebuild their lives by providing well-being support and rehabilitation activities.

Blesma campaigns for our veteran’s rights and looks after individuals and their families by offering a comprehensive welfare system and financial assistance programme.  Rehabilitation, support, counselling and care are the four principal foundations of our organisation.  Together, we can help our men, women and their families face the challenges ahead with renewed confidence and self-belief.

The Activities and Events Administrator plays a vital role at Blesma, contributing to a small, dynamic team that delivers an engaging program of sporting and social activities to support Members' rehabilitation and well-being. This role will work alongside the Head of Activities on the Fulfilling Pathways programme, funded by the Armed Forces Compensation Scheme, to provide therapeutic activities. This is a fantastic opportunity for a personable, organised and committed individual to join an inspiring organisation and make a real difference in the lives of our beneficiaries.

Key duties:

1. Programme Coordination: Serve as the primary contact for the Fulfilling Pathways programme, assist members, and introduce new members to the activities programme.

2. Event Management: Handle event administration, including sign-ups, logistics, venue booking, and maintaining the calendar of events.

3. Communication and Engagement: Encourage member participation through social media, newsletters, and other communications, and compile information for activity leaders.

4. Administrative Support: Manage records, receipts, invoices, stock sheets, and compile quarterly/yearly statistics, while supporting monitoring, evaluation, and feedback processes.

What we offer: 

- A supportive and collaborative work environment

- Hybrid and Flexible working 

- Salary of £25,261.80 pro rata.

- 25 days annual leave plus statutory holidays (Pro rata for part time)

- Training and development opportunties

Location: Chelmsford/ Hybrid

Contract: 21hours, 3 years contract

 If you're interested in making a difference, don't hesitate to apply. Even if you're unsure about your suitability, we encourage you to apply and let us decide. 

Role Title: Administration Officer

Contract Type: Regular

Reporting To: Director, Democratic Openings in Latin America 

Program/Department/Unit Name: Office of MD 3

Locations: Rio de Janeiro or Mexico City

Team Name: Democratic Openings in Latin America and the Caribbean

 Opportunity Description 

The Democratic Openings in Latin America Opportunity seeks to improve socioeconomic wellbeing, strengthen social infrastructure, and help revitalize democratic institutions in Brazil, Chile, Colombia, Guatemala, and Mexico. Over the mid- to long-term, the opportunity will support new democratic possibilities through coalitions that broaden support for democracy, community work at the local level where marginalized populations experience democracy most directly, and democratic culture bolstered by new narratives and communications strategies.

Role Purpose

The Administration Officer will support the Democratic Openings in Latin America Opportunity Director. The role carries out advanced executive assistant responsibilities, such as budget tracking and reporting, logistics support, events management, schedule management, preparing briefing materials, presentations, contracts administration, credit card reporting, and travel arrangements.

Key Responsibilities

• Manage a wide range of administrative and executive support tasks, including budget tracking, events management and logistics support

• Support the Democratic Openings in Latin America Director with administrative functions, including coordinating schedules, planning complex stakeholder meetings/events, and researching/arranging logistics

• Support the Democratic Openings in Latin America team in developing and implementing budget tracking and other policy and processes that advance the work of the opportunity

• Serve as a critical communications and coordination liaison between the Democratic Openings in Latin America Director and the OSF Network as a whole, including Finance and other operational departments, exercising considerable discretion and working under limited supervision

• Generate and prepare a variety of materials in advance of routine and special engagements, preparing briefing materials, meeting agendas and logistics notes, presentations, and reports as needed

• Take notes in meetings and supports project management as required

The ideal candidate

• Multiple years of prior experience in providing executive support services and event planning supporting senior leaders

• Proven experience in collaborating, engaging and supporting multi-country stakeholders

• Excellent writing and communication skills with the ability to express ideas, request actions, and/or formulate plans or policiesAbility to effectively plan, organize, and prioritize activities to efficiently meet objectives (within a complex and multi-geography environment)

• Ability to manage, analyze data and draw insights for managers

• Proficiency in office software and technology (e.g., MS Office Suite)

• Attention to detail and problem-solving skills

• Professional discretion and judgement in dealing with confidential information

• Excellent written and spoken English

• Fluency in Spanish or Portuguese; proficiency in Spanish and Portuguese would be an asset

Key internal relationships

VP Programs, Senior/Managing Directors, Executive Assistants, Department Directors, Global Operations, Grants Management

Key external relationships

External organisations and vendors relevant for event management and logistics

What we offer

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.

• Excellent benefits and perks to promote well-being and a healthy work-life balance, including:

  • Generous time off, as well as our standard Open Society close at year-end (where vacation days are not required) and flexible work arrangements.

  • Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).

  • Exceptional retirement savings plan (non-contributory for employees) and life insurance.

  • Progressive paid parental leave, reproductive and family planning support, and much more.

  • Free, healthy, world-cuisine-style lunches or tokens (where our office does not have the scale for café facilities).

  A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

  Who we are

  Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.

  Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.

  Additional information

  Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics.
  
  We are committed to providing reasonable accommodations for candidates with disabilities.

Prospectus is excited to be partnering with a national social mobility charity in the search for a permanent Head of Corporate Partnerships.

This charity is committed to improving social mobility in the UK. Their work is focused on improving social mobility through education opportunities. Their mission is to level the playing field for young people from low-income backgrounds so that they have a fair chance of accessing leading universities, apprenticeships, and jobs. With a three-pronged approach including programmes, research, and policy advocacy, this organisation supports nearly 12,000 young people each year and they have been able to work towards keeping social mobility high in the political agenda.

As the Head of Corporate Partnerships, you will be responsible for leading the Corporate Partnerships team and delivering a strategy that will ensure excellent account management of existing partnerships and extending the portfolio with new multi-year partnerships. This role will sit on the Trusts' Extended Leadership Team and have strategic influence over corporate partnerships direction and income. With corporate partnerships income accounting for almost half of last year's income, this is an exciting opportunity to further corporate income for the Trust. Line managing three corporate fundraisers, this role will motivate the team to scope and develop relationships with new partnerships and will take a lead on those in the six to seven-figure space.

To be successful as the Head of Corporate Partnerships, you will have proven experience of corporate partnerships fundraising and be able to evidence securing and managing multi-year high value partnerships of six and seven figures. This person will need to demonstrate how they have developed a successful fundraising strategy and ideally within corporate partnerships. They will also need to have previous line management or team leadership experience and display excellent stakeholder management skills for both internal and external relationships.

This role is a full-time permanent position that will have hybrid working in the London offices for at least two days per week. The salary for this role is £56,000 to £68,000.  

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Rhiannon Mehta at Prospectus.

If you are interested in applying to this Head of Corporate Partnerships position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

About the Role

This is an exciting opportunity to lead our Children and Young People Area. Managing a dynamic team, you will be responsible for implementing and progressing the area’s overarching strategy, ensuring that children and young people in our community have access to a range of exciting and evolving opportunities that support their development, creativity, social integration and wellbeing. 

You will also be joining the Senior Management Team at a fast-growing organisation in London’s charity sector, where you will play an important role in supporting the development and implementation of organisation-wide processes.

To succeed in this role, you will be an experienced project manager and line manager, with proven experience in successfully overseeing several projects at once, working to a range of Key Performance Indicators (KPIs) and reporting impact in a clear and compelling way. 

You will also bring an ability to support and motivate team members to work to their full potential. You will be able to nurture existing partnerships while developing new strategic connections that contribute to the success of your area’s work and the organisation. You will have an excellent understanding of the needs of Latin Americans living in the UK and a genuine passion for progressing the rights and welfare of migrants and refugees

As the CYP Programme Manager, you will also act as our Designated Safeguarding Lead. Working alongside our Designated Safeguarding Officer and Deputy Designated Safeguarding Lead, you will ensure that appropriate arrangements are in place to keep children, young people and at-risk adults safe at IRMO and across all the work that we do.

Key duties & responsibilities

Area Management

• To lead the delivery of the CYP area strategy, ensuring that we provide high-quality services that respond to the changing needs of our community.

• To ensure all required activities in each project’s phase are accurately undertaken.

• To ensure that all grant and contract requirements are met, including meeting all established KPIs and delivering services on time and within budget.

• To produce high-quality monitoring, evaluation and impact reports for funders, partners and IRMO’s Director and Management Committee.

• To effectively manage existing partnerships while developing new relationships with relevant stakeholders to achieve the best outcomes for the area.

• To ensure the delivery of effective, efficient and high-quality services for our community.

• To lead, inspire and manage the CYP team in accordance with IRMO’s policies and procedures, supporting team members to work to their full potential.

• To stay up-to-date with policy development and other external events that may impact IRMO’s services, seeking out opportunities to develop and enhance our services and projects where possible.

Monitoring and Evaluation

• To establish and maintain effective data collection and monitoring mechanisms to track the area’s progress.

• Ensuring effective communication mechanisms are in place to listen and respond to the views of our beneficiaries, concerning both the quality and impact of the services we are providing.

Communication

• To ensure that all IRMO services and activities, in the CYP area and beyond, are promoted to our target audiences.

• To ensure that the outcomes and impact of the CYP services and projects are effectively communicated to external stakeholders.

• To nurture existing relationships with partners and other stakeholders to grow our organisation’s profile.

• To represent IRMO in relevant networks and forums as required.

Safeguarding

• To carry out and oversee reviews and updates of safeguarding policy, procedures, flowcharts, guidelines and resources.

• To assess safeguarding cases and act on appropriate courses of action.

• To organise and run regular staff safeguarding training sessions.

• To attend regular safeguarding training.

• To produce regular safeguarding reports for the Director and the Management Committee.

Other

• To support the development of fundraising applications.

• To apply knowledge and experience in project management to contribute to wider discussions on our services and projects aimed at improving internal workflows and delivery models.

• To attend regular supervision and team meetings as required.

• To undertake any other work, consistent with the purpose of the position, as directed by your line manager.

Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.

Person specification

E = Essential - D = Desirable

Experience

• At least three years of experience managing programmes or projects (E)

• Experience in families and youth services (D)

• Experience in the charity sector (D)

• Experience in delivering against targets (E)

• Experience in line managing people in a variety of roles with a proven ability to support staff to work to their full potential (E)

• Experience in liaising with partner organisations and other stakeholders (E)

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills in English (E)

• Good written and verbal communication skills in Spanish and/or Portuguese (E)

• Excellent interpersonal skills with an ability to build rapport, inspire self-confidence and draw out people’s strengths (E)

• Able to design, implement and oversee a range of children and young people initiatives (E)

• Able to design and implement effective systems to monitor and evaluate projects and services (E)

• Excellent organisational skills, attention to detail and ability to manage own time (E)

• Able to think strategically and problem solve with a creative mindset (E)

• Excellent IT skills, including proficiency in Google Workspace applications, Microsoft applications and databases (E)

• Advanced understanding of safeguarding (D) or willingness to undertake training (E)

• Qualification in Childcare, Play or Youth Work (D)

• Qualification in Information, Advice and Guidance (D)

Personal Attributes and Other Requirements

• Resourceful and flexible (E)

• Collaborative approach to work (E)

• Excellent understanding of the issues faced by the Latin American community in the UK (E)

• A commitment to upholding IRMO's values and policies (E)

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.

Job description

The main purpose of this role is to provide energy advice to householders by telephone and email and to provide information to help householders/clients to access appropriate support. This role also requires you to maintain accurate and detailed records of all interactions with clients.

Pay and conditions

• The role is full-time (37.5 hours per week). However, we will consider applications from a minimum of 22.5hrs per week.

• The salary for the role will be £25,750 rising to £26,739 after 6 months 

• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more. 

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To work on the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. 

• To record client details and use own knowledge to assess help and support needed. 

• To refer clients onto other support organisations in their area as appropriate. 

• To identify energy improvements that can be made to clients’ properties and refer to installers who can fit them. 

• To help vulnerable clients make applications for grants and switch energy tariffs where appropriate. 

• To listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way. 

• To be familiar with and adhere to advice line protocol, processes and procedures. 

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. 

Essential attributes for this role include:

• Minimum Maths/English GCSE or equivalent.

• Experience of giving advice, customer service or helping others in some capacity.

• Ability to respond to clients in a respectful and engaging manner.

• Ability to communicate effectively with people verbally and in writing.

• Ability to work in a team and able to identify areas where their skills complement others.

• Ability to maintain admin systems independently and accurately.

• Skilled in use of MS office applications including Word, Excel and Outlook.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. 

How to apply

To apply, please download and complete the application form available from our CSE website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification. CV’s will not be accepted, please complete the application form and send to our Centre for Sustainability jobs inbox.

The closing date for applications is 5pm on Wednesday 23 April 2025.

Interviews are expected to take place Wednesday 30 April and Thursday 1 May, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Job Title: Domestic Abuse and Housing Support Worker

Location:  Pathway Project Lichfield Office Based

Salary: £ 24,347 Full time equivalent – Actual salary is £19,478

Hours of Work: 30 Hours per week (over 4 or 5 days)

Responsible to :  Team Leader – Outreach Team

This role is open to women only

The postholder will require a driving licence and access to a vehicle to undertake this role.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability 

 About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.

We have a string belief in staff development and are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

She will be responsible for the co-ordination of an effective support plan for clients dealing with issues around domestic abuse and housing.

She will  provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long term safety, risk reduction and recovery.

She will  be responsible for the co-ordination of an effective support plan for adults dealing with issues around domestic abuse.  She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long-term safety, risk reduction and recovery. 

She will ensure that they are informed of the full range of emotional, practical and referral options that are available to them, and to facilitate access to this support, both internally and externally. 

This support will be based in the community, including client’s homes where risk appropriate, and the Hope Centre and will involve utilising all of Pathway Projects available services, as well as referring into other appropriate agencies. 

.MAIN DUTIES

· To work as part of the outreach team in providing information, support, guidance, advice, signposting, emergency accommodation and resettlement help for adults experiencing or escaping domestic abuse. 

· To support the aims and principles of Pathway Project in empowering and supporting adults who have experienced domestic abuse to make their own decisions and take control of their own lives. 

· Take all possible steps to ensure the safety and confidentiality of the users, staff and management of Pathway Project. 

· To take referrals for people affected by domestic abuse and housing issues, and provide preventative and risk reducing work with regards to both the domestic abuse and housing. 

· To provide a multi-agency approach to support and wellbeing for clients. 

· To provide non-judgemental, one to one emotional and practical support to clients accessing the service. 

· To provide advice and guidance on the full range of services, options and legal remedies open to them. 

· To complete risk assessments, and develop risk management plans to address the risk of harm, including referral into MARAC where appropriate. 

· To undertake safety planning with clients, that addresses all areas of risk, with the focus on risk reduction. 

· To complete needs assessments and individual support plans with the client to ensure their emotional and practical support needs are being met 

· To provide support to clients, alongside colleagues around registering as homeless, bidding on properties, attending appropriate meetings, applying for grants, budgeting for necessary items and necessary life skills for maintaining a property. 

OUTREACH DUTIES

· To provide support to adults in the community, at the centre and their own homes, around physical, emotional, financial, sexual and social abuse. 

· To provide emotional support and, where necessary, signpost to appropriate counselling provisions. 

· To provide practical support and advice around welfare benefits, housing, debt relief, substance misuse, training, employment, mental health and legal issues, including the use of signposting to other appropriate members of staff and agencies. 

· To provide advocacy and liaise with other agencies on behalf of the client where appropriate and necessary. 

· To attend multi agency and professionals meetings to represent the needs of the client and Pathway Project. 

· To attend appointments with the client where required, and if necessary help with the completion of paperwork, including legal documents. 

· To attend court with the client where required. 

· To promote the work of the project through training, presentations and representation at meetings. 

· To assist with the setting up and maintaining of local support networks. 

· To assist with the delivery of client support groups where appropriate. 

GENERAL

• Manage a caseload of appropriate to the number of hours worked. 

• Maintain, update and keep accurate and factual case records. 

• Follow procedures and protocols with other services so that the safety of the service user is kept central to any process. 

• Keep other relevant agencies informed about important changes in service user’s situations, within information sharing protocols. 

• Develop and maintain effective communication systems with key partners including housing, Police, CPS, court service, social services, education, health, victim support, witness service, voluntary sector organisations, CAFCASS. 

• Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary. 

• To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation. 

OTHER

· Any other duties the  CEO  or  Board of Trustees consider appropriate.

· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.

Person Specification

Essential

Ability to drive  with a clean driving license and access to a vehicle.

Confident  and eloquent speaker and networker.

Ability to write clear and concise reports and case notes.

Experience of Housing issues and supporting adults with Housing queries.

Experience of or the ability to work with challenging individuals or situations.

Experience of supporting clients in any form.

Has an understanding of the issues facing domestic abuse victims.

Experience of working with vulnerable clients.

Experience of multi-agency working.

Experience of and an understanding of Safeguarding practice.

Desirable

Confident presenter.

Ability to write and deliver workshops to groups of adults.

Ability to manage a diverse caseload and manage competing priorities.

Experience of Domestic Abuse  or worked in the domestic abuse field.

Knowledge of working in the third sector.

Ability to manage a crisis situation and remain calm and in control.

The ability to use initiative and be self directed in their work.

The ability to maintain professional boundaries and yet still build a rapport.

Being self motivated and able to generate connections and network locally to further the work of Pathway Project.

We are recruiting for a Senior Administrative Assistant to join our team to support the delivery of projects, products and services.

The Chartered Institute for Archaeologists (CIfA) is the professional home for archaeologists in the UK and overseas. We set high standards and benchmark good practice in archaeology to inspire trust in, and respect for, the profession of archaeology. As well as providing training and networks for over 4000 members, we develop and deliver regulated qualifications, accredit undergraduate degree programmes in archaeology and undertake a range of funded projects aimed at supporting the archaeology sector.

We are a fully remote organisation with home-based staff located across the UK. We work collaboratively online using MS Teams, with regular one-to-one, team and project meetings. 

We are looking for a focussed and self-motivated individual to provide administrative support across the professional skills and standards areas of our work. You will have excellent organisational and administrative skills, good attention to detail and be confident communicating with stakeholders in a customer facing role. You will be familiar with a range of IT systems, particularly Office365 and be confident using databases and spreadsheets.

Key tasks include

· providing efficient and effective support for meetings

· liaising with stakeholders including learners, training providers and employers

· data collection and reporting

· keeping accurate records in line with GDPR requirements

· updating documents and webpages

· liaising with finance colleagues to ensure timely invoicing and grant payment claims

Salary and benefits

· CIfA scale 7-9 (£25,573 - £27,471) plus 6% pension contribution

• 27 days annual leave, 3 additional company holiday days between Christmas and New Year plus bank holidays (pro rata for part-time positions)
• Flexible working arrangements
• Group life scheme 

CIfA’s policy on equal opportunities
CIfA is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice.

CIfA would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact us.

Closing date for applications is 5pm, Monday 5 May. Interviews are expected to take place Between 21 and 23 of May. Please indicate in your cover letter any dates of unavailability. 

Are you passionate about social justice? Do you want to help women heal and thrive?

One25 is a Bristol-based charity supporting women who street sex work. The Co-production Coordinator is a new and exciting role to help us ensure that women’s voices are heard and acted upon when support services are being designed and delivered.

For us, co-production is central to developing our services and strategy, as well as ensuring that women’s experiences are heard and acted upon across Bristol. We’re looking for someone who can build trusting relationships with women and has a passion for bringing different people together to learn from one another and influence others.  The successful candidate will need to be highly organised and be confident in delivering group work.

You will work across several teams within One25 including the casework team and the health hub. You will be responsible for coordinating the activity of Bridging Gaps, a group of women with experience of multiple disadvantages, who work with One25 to improve services within the charity and statutory services.

“Since joining I feel I’ve grown as a person. I can use my own experiences to help other people. That’s been therapeutic and empowering.  We are taking control and not just being heard but making important changes. Our lived experience makes us valuable experts” Bridging Gaps Member

In this role you will:

• Be inspired as you see the difference women’s voices make to One25 and other support systems.
• Champion the needs of women who street sex work.
• Be part of a passionate, determined and caring team.
• Work with external partners and build relationships to develop opportunities for women to influence wider systems of support.

We are excited to be adding this role to our support of women connected to One25.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from ethnic minority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

It is an Occupational Requirement that applications for this post are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Enhanced DBS disclosure will be required. 

Benefits:
External supervision and reflective practice to support your mental wellbeing and professional development
Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Option to join the 4 Day Week pilot following successful completion of probation period (work 20% less for the same salary)
Enhanced company sick pay
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.

Hours: 22.5 hours a week, core days must include Tuesday and Wednesday. (May include occasional evening and weekend commitments). After successful completion of probation period, employees have the option to join the 4 Day Week pilot following (work 20% less for the same salary).
Salary: £15,342 (£25,570 FTE)
Contract: 2-year fixed term contract
Location: This role will be a mixture of office-based and homeworking. We are open to options around this.
Applications by: 25th April 2025
Interviews: Friday 9th May & Wednesday 14th May
Start Date: As soon as possible

We have an exciting opportunity for a Triage and Early Intervention Officer to join the Independent Domestic Abuse team in either our Preston, Blackpool or Accrington Offices, working 37.5 hours a week. Part time hours will be considered.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at either our Preston or Accrington Office. After six months probation you will be eligible to apply for hybrid working. All travel costs to and from appointments from your office base will be reimbursed.

As a Triage & early Intervention worker you will be:

• Making initial contact assessing and providing information to victims/survivors.
• Providing any immediate safety and support needs for the victims/and their children(s) including safeguarding when required.
• Providing administrative support to our wider team to support them in the delivery of advocacy to victims/survivors of mainly domestic abuse.
• Liaising with the police and other agencies to ensure all relevant information is collected including safe contact numbers and consent from victims/survivors.
• Gathering feedback from service users and collating this into monthly reports and contributing to monitoring information for the service.
• Participating in regular supervisions and reviews.

You will need to:

• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the myths, facts and misconceptions about domestic abuse.
• Understand Safeguarding issues, and the legal responsibilities surrounding these issues.
• Understand the needs of victims/survivors of domestic abuse.
• Understand the effects of trauma and the importance of trauma informed practice.
• Have a good understanding of the Criminal Justice System.
• Have strong crisis management skills and the ability to deal with stressful and difficult situations.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

We're looking for a creative mind and empathetic team manager to join our Mass Fundraising team in managing our cash and appeals function. This team delivers inspiring fundraising campaigns to attract new supporters and build relationships with our existing donors. You'll also be responsible for overseeing the delivery of one of the UK's most well-known fundraising appeals: the Great Daffodil Appeal. By overseeing some of our biggest organisational fundraising moments you will be pivotal in the generation of income and support for Marie Curie.

Marie Curie has ambitious plans to double the number of people we can provide direct care and support to over the next five years. As the Individual Giving Manager, you will play a pivotal role in developing and executing our cash giving strategy and leading key fundraising moments, including our annual Christmas appeal and the Great Daffodil Appeal.

Your efforts will help ensure that everyone affected by dying, death, and bereavement has the best possible experience, reflecting what's important to them. You will manage a team of 6 and oversee the delivery of over £3.5m net income annually, making a significant impact on our fundraising goals.

Main responsibilities:
- Establish a clear direction and plan to achieve net contribution growth for Marie Curie.
- Promote cross-organisational collaboration to embed our integrated appeals approach and oversee the full experience of the product audience.
- Manage and oversee the allocation and prioritisation of projects to deliver the product strategy.
- Manage 6 direct reports, setting clear objectives and providing development opportunities.
- Develop ways of working to ensure high performance and an excellent supporter experience.
- Develop appropriate systems and procedures to meet statutory and organisational requirements, allowing the Cash Team to run effectively.

Key Criteria:
- Solid understanding of direct marketing and fundraising principles, fundraising rules and regulations, and the external charity environment.
- Proven experience in building strategic plans, ensuring progression of objectives, and project delivery success.
- Previous people management experience with demonstrable ability to lead high-performing teams.
- Excellent communication, negotiation, and influencing skills with the ability to build good relationships at multiple levels.
- Practical knowledge of campaign management, managing marketing budgets, monitoring, and using data effectively to drive results.
- Passion and dedication to Marie Curie's cause to inspire others and foster commitment.
- Willingness to travel occasionally across the UK and visit our London office 1-2 times a month.

Please see the full job description .

Application & Interview Process

- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: April 21, 2025

Salary: £44,550 - 45,000 per annum depending on experience
Contract: Fixed-term (contract ends in August 2026), full-time (35 hours per week)
Based: Home-based with occasional travel to Embassy Gardens office in London or other locations.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.