Social / Support Work Jobs

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people. 

We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with
exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.

Locations: We have positions available in Hartlepool, Hull, London
Contract: Full-time, permanent
Applications close: 9am Monday 24th February 2025
Start date: 28th July 2025.

Salary

£27,400 per annum for non-London positions
£30,000 per annum for London positions (inclusive of £2600 London contribution)

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.

Job summary:

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment. As an ‘Expert by Experience’ you will support peers (people with similar experiences to your own) who are ready to leave hospital after being treated for their mental health needs. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load.

Walking alongside people prior to discharge from mental health hospital, you’ll support people in the discharge process to get the care they need, and then into a community setting where they can continue to recover and begin to explore their aspirations. Ultimately, people will feel connected to their communities – to the right services, friends and family.

This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on:

· Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community.

· Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.

· Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

Main Duties and Responsibilities

· To provide bespoke support to people that are ready to be discharged from inpatient psychiatric care to return to the community, building (with support) packages of care so they have a positive and sustained recovery.

· To work alongside people post-discharge, in their community setting (e.g. home or supported accommodation) to ensure they get what they need to stay well.

· To effectively manage a small but intensive caseload (max 12 cases for a full time worker), being flexible to people’s needs and short-term changes in schedule.

· To work in a person-centred, trauma informed, empowering and culturally appropriate way that enables people to feel listened to and heard.

· To help people engage with services and make sustainable links with their communities.

· To use and develop your knowledge of community care, policies, legislation and services to get people the support they need to recover and stay well.

· Identify when cases need escalation or onward referral and keep your line manager aware of case developments.

· Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.

· Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).

· Build relationships with colleagues within services (e.g. inpatient staff, social care, CMHTs etc) to enable improved collaborative working

· Take part in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings.

· Support the development of this new service, drawing on your role as an ‘Expert by Experience’ and using what you hear from the people you support to contribute to the development of the services by reviewing and contributing to improvements.

The post holder will be required to undertake other tasks as reasonably directed by the Programme Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.

All staff aree expected to work within all Gaddum / Manchester Mind policies and procedures. This role is subject to a standard DBS check.

The Peer Support In-Reach Service is a partnership between several local Minds. Senior Peer Support Workers and Peer Support Workers, who have direct lived experience of mental health challenges, are working on in-patient wards across South London, providing recovery-focused Peer Support to people as they leave hospital and journey towards being settled in the community and living independently.

We are seeking a Peer Support Worker who has personal lived experience of mental health challenges. This individual will act as a role model for service users, utilizing their own recovery journey to instil hope and resilience. By sharing their life experiences and the lessons learned throughout their recovery, they will motivate others.

The successful candidate will collaborate with the multidisciplinary team within the Unit, assisting in-patients in developing essential skills and coping mechanisms, while promoting overall wellness through strength based and non-directive conversations. They will provide both practical and emotional support, facilitate access to community resources to help individuals maintain their independence while ensuring their wellbeing. Additionally, this role includes supporting service users after discharge in the community for up to 12 weeks, aiding them in fostering independence within their local community, connecting with various agencies, enhancing life skills, providing guidance related to employment or educational opportunities and improving their ability to manage challenges effectively to prevent readmission.

This position requires building connections with service users through shared experiences of mental health challenges, making lived experience a crucial requirement for applicants. Please apply only if you meet this requirement.

Closing date: Sunday 23rd February (11:59pm)
Likely interview date: Tuesday 11th March

If your application is successful, the team will offer you the opportunity to visit the site to give you an overview of the service and allow you to view the unit. This viewing will take place on Tuesday 4th March.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Salary: £18,668.00 (£14.36 hourly)

Hours: 25 hours per week – Monday to Friday with flexibility on start time and finish times

Centre 404 is a friendly, local and thriving charity with an excellent reputation for providing high quality support and services to people with learning disabilities and their families in North London.

We are now looking for someone with experience of working with children with a learning disability and/or Autism to take on the role of coordinator for our short breaks programme for children and their families and family carers in Camden.

As Camden Short Breaks Coordinator, you will be responsible for our delivery of person-centred home- based and community-based outreach support for children and young people living in the borough, ensuring that our service is of the highest quality and meets all CQC standards and contract requirements.

This role involves line managing a team of support workers and positive behavioural support (PBS) workers, liaising with the local authority and local schools, working in partnership with family carers and children and young people to deliver a high-quality service .

Above all, we are looking for someone who is an empathetic and caring communicator who can provide consistent and informed support to families in need. In addition , we would love you to be an innovative and organised team player who will contribute positively to the team.

We strive to offer career development opportunities for all of our staff and welcome ambitious people who want to help us expand our reach of support services.

Candidates are strongly encouraged to read the full job description before submitting their applications. This is available on the vacancies page of the Centre 404 website and on this site as an attachment.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Job Title: Refuge Worker

Location: Warwickshire
Salary: £15,397.12 per annum
Contract type: Part-time, Permanent

Hours: 23 hours per week, must include Fridays.

This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.

The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.

You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role.

The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 March 2025

Interview Date: 14 March 2025 

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Greater Manchester & Surrounding Areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Greater Manchester Care Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester Care team office, with the dates to be confirmed. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Please disclose in your covering letter if you have used AI for any part of your job application.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Are you looking for a new challenge? 

Would you like to join our team of Family Support workers offering bespoke support to families affected by disability with our Atebion Family Support Service in Bridgend?
This is an exciting opportunity for a highly motivated individual to join Barnardo's as a Family Support Worker at the Atebion Service, working across Bridgend County Borough, to support children, young people and their families. 

What is the Atebion Disability Support Service?
Atebion is a successful Disability Family Support Service, with a good reputation for supporting children, young people and their families with disabilities and additional needs.  The Service has been delivered in Bridgend by Barnardo's since 2014. We offer support to children with a disability and their families, whether they are diagnosed or going through a diagnosis process. The support provided by Atebion is tailored to the needs of each family by a support plan developed in partnership with the family. The service provides short term, preventative support to build families resilience and coping strategies. Our team work directly with all members of the family to empower them to gain a greater understanding of the disability, explore coping strategies to manage difficult feelings and emotional behaviour whilst developing the confidence to access activities within their local community. We support children and young people aged from 0-25 within their home, school and local community.

What will the job involve?
As the Family Support Workers you would provide advice, guidance and support through direct work with children, young people and their families in accordance with the aims and objectives of the service. You will do this by:
•    Working with children, young people and their families, on a one to one or group basis, using a variety of interventions, to identify needs and to achieve positive outcomes.
•    Working in partnership with parents/carers to empower them and to enable them to achieve better outcomes for their children.
•    Working co-operatively with tutelage, health agencies and statutory services to provide the most effective service for children, young people and their families.
•    Contributing to service development.
•    Apply safeguarding and child protection procedures.

The working days of the job include Monday to Friday and you will be responsible for managing your own diary.  However, as Atebion deliver a number of group interventions, you will be required to work evenings on a regular basis during term-time. For example, we deliver one evening parent programme per quarter which runs from 6-8pm and a child/young person support group that runs after school until 6.30pm. 

What are we looking for?
•    An understanding and empathy for the issues facing vulnerable children, young people and their families.
•    Experience of working with children, young people and their families.
•    Ability to listen to and communicate effectively with children, young people, parent/carers and professionals and adapt this where necessary.
•    Ability to work as part of a team and independently.
•    An understanding of safeguarding and child protection procedures.

Additional Information:
Please include as much relevant detail in your application to demonstrate how you fulfill the requirements of our Family Support Worker job role, as outlined above and in the Job Description/Personal Specification.  Experience can be from previous employment, education, training, volunteering etc. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

One of our core values as a charity is ‘Allyship’ and we are committed to ensuring there are safe, welcoming and non-judgemental spaces for people who might experience discrimination, or face lack of acceptance, in other areas of their life. Our LGBTQIA+ peer support group is such a brilliant and important space. Your job will be to shout about it to the city of Bristol and beyond!

Your main responsibility will be to develop the LGBTQIA+ peer support group via promotion, networking, outreach work and supporting the volunteers, facilitating the group when necessary. You will be responsible for attracting new members, getting the word out about our services, in particular the LGBTQIA+ group and recruiting new volunteers for the group too.

You’ll be expected to attend networking and promotional events, travelling to meet individuals and businesses when necessary. You’ll have a keen eye for detail when it comes to understanding trends in group attendance and you’ll be creative when it comes to thinking of new ways to reach diverse audiences and attract new members. You will be responsible for the development and growth of the LGBTQIA+ group.

We have an exciting opportunity for a Victim Help Caseworker to join the North Wales team in St Asaph, working 15 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a Victim Help Caseworker you will be:

• You will be responsible for the implementation and co-ordination of peer support groups for victims of crime across North Wales.
• Peer support involves a facilitator led group being empowered to share their experiences with other victims who have experienced a similar crime.
• You will also lead on engagement with victims through 1-2-1 consultations to capture their views on matters relating to support and the Criminal Justice System, as well as increasing engagement on the North Wales Victims Panel run by the Office of the Police and Crime Commissioner.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

TLC: Talk, Listen, Change are excited to be expanding their Therapeutic Wellbeing Team.

Are you an experienced Counsellor looking for a fulfilling role where you can make a difference? We’re seeking a skilled professional to join us and line manage our small team  of  passionate counsellors. 

Working closely with the Therapeutic Wellbeing Service Manager your role will work to ensure delivery of  a high-quality counselling service to children and young people that is trauma-informed ,ethical and supports key outcomes. Supporting the team of CYP counsellors and the wider counselling team to develop and maintain a safe, professional and accessible service.

You will also work with the Therapeutic Wellbeing Service Management Team and Clinical Supervisors to ensure services are delivered to a high standard in line with TLC’s values and the BACP Ethical Framework.

The Role

Provide line management support to counsellors through regular one-to-ones, performance appraisals, team meetings, sickness and performance management.

You will oversee and manage weekly Triage Meetings to ensure referrals are processed quickly, needs-based assessments are completed and timely decisions around the best type of support are made, ensuring children and young people’s voices are central to the process.

You will carry a small case load of clients and monitor the delivery levels across the counselling team and pro-actively allocate cases to counsellors and emotional wellbeing workers in the most efficient way possible.

Contribute  and support the Therapeutic Wellbeing Service Manager to produce high quality reports reporting back to commissioners/funders.

Work with the Therapeutic Wellbeing Management Team and wider TLC Teams to review, monitor and improve services, ensuring that the needs of the people receiving counselling are prioritised and their journey though the organisation is as smooth and uncomplicated as possible.

About you

 Experience: 5+ years working with children and young people. You’ll be experienced in trauma-informed care.

Skills: Held previous line management, leadership or coaching responsibilities. Strong knowledge in safeguarding, risk assessment, and therapy frameworks. Great communication skills and the ability to work flexibly.

Qualifications: Level 4 or above qualification and registered with BACP/UKCP/HCPC.

If you're passionate about making a real difference and thrive in a creative, supportive environment, then we would love to hear from you. 

About us

TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.

TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men’s violence against women. These initiatives support work to build an equitable and respectful work environment.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.  

We believe in empowering our team members to bring their best to this role. That’s why we offer flexible working hours around core business times.

We also provide an annual Professional Development allowance, a generous annual leave package, and even time off for your birthday, Health & Wellbeing Day, and EDI-focused Volunteering Day.

We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Job Title:   Executive Assistant

Location:  Head Office - London Borough of Tower Hamlets

Salary:    £13,044.78

Hours: Hours:   16 hours per week - Thursday 8 hours + 1 day Tuesdays or Fridays

Contract:  6-month contract with the possibility of extension

We have an exciting new opportunity for a Senior Administrator to work directly with the Director of Operations and the SLT on a range of projects including liaison with board members and the SLT, setting up data on a new database, and strategy research.

The day-to-day work involves liaising with the board, SLT, managers and staff.  Data inputting and checking and working with the SLT and Director of Operations to deliver administrative projects.

Who we’re looking for

• Have Administration/Database experience
• Be able to organise own work-load effectively
• Be able to manage and develop administrative systems and computerized information and organize information so that it is accessible to others within the organisation.
• Have high level of skills in a range of computer skills including Microsoft Word, Outlook, Excel, Publisher and PowerPoint.

What we offer

PRHA was awarded the Investors in People Gold standard for the second time in 2022.  This award reflects staff feedback on their development and training opportunities, how they are valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award. 

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

How to apply

Please read the full Job Description & Person Specification. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. 

We will only accept CV’s and Supporting Statement with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.

Closing Date

Friday 31st January

Interview date

Wednesday 5th February

If you are successful for interview you will be notified by 5 pm on the 31st of January.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

We are seeking people who are passionate about changing the lives of young people and making a real difference to their life experiences. We don’t want young people to be homeless but for those that are, we want it to be the only time. We seek people who have life experience themselves, common sense, good values and feel comfortable with young people who might display difficult, challenging or resistant behaviour knowing full well it’s just a symptom of the trauma they’ve lived in their short lives up to now. It goes without saying we need team players who are reliable, loyal and committed. The Backup values are important feature of our work and we expect to see those in our colleagues. We pay well, we have a strong culture of support and development for our colleagues and we are an Investors in People (GOLD) employer.

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

In Social Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

Job Description

This post presents an exciting opportunity to become a Wellbeing Practitioner at our Personal Wellbeing service covering the Gloucestershire area. Commissioned by HMPPS this service is focused on supporting adult male ex-offenders by delivering focussed interventions across the following pathways:

· Family and Significant Others

· Lifestyle and Associates

· Emotional Wellbeing Services

· Social Inclusion

Your role will be to support service users to develop strategies to manage emotions and deliver skills training to foster self-confidence by knowing how to access appropriate support. You will also support service users to increase capacity to undertake activities to support daily living and advocate for service users in conjunction with multi-agency partners to engage with treatment and other professionals/services (MH teams/support groups)  Your role will support our team in achieving our Justice Business Plan objectives: innovate, revitalise and reform the delivery of Justice Services.

This role will involve working in close partnership with delivery partners, HMPPS, Voluntary Sector and other Criminal Justice organisations to promote and deliver our services and achieve the required outputs and outcomes.

Qualifications

Essential

Driving License and Access to a vehicle.

Good basic education, including Maths and English GCSE or equivalent.

Evidence of continual professional development.

Good IT Skills and experience working with Microsoft Office - Word, Excel and other IT applications

Desirable

Any qualification relevant to rehabilitation of offenders, for example criminology/ criminal justice/ social care/ mental health/ IAG/ Family Services/ Emotional Wellbeing/ Social Inclusion

Additional information

Important information about this opportunity

Those interested in applying for this opportunity should review the Job Description to find out more. If you have any questions about the role or recruitment process, please contact out team. Email is available on our advert accessible via the application link. Unfortunately Charity Job does not allow email addresses or links in their advert. All of this informaiton is available on our own site. 

Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes.

Contract: Permanent

Hours & work pattern: Full time, 38 hours per week. 

Salary: £25,585

Screening: Successful admission to post subject to enhanced DBS check, HMMPPS vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Proactive Recruitment Strategy: We are proactively recruiting to build a pool of pre-cleared candidates for future vacancies. While we may not be able to offer an immediate role, successful applicants will undergo all relevant pre-employment checks, enabling them to join our workforce promptly when a position becomes available. This approach is based on expected leavers over the coming 3 month period and ensures a smooth transition into the team as opportunities arise.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the opportunitie’s Information Pack for more information.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Would you like to make a difference?

Would you like to bring your lived experience of mental health problems to support others?

Well take a look at this job – so new that we haven’t got a team name yet – that might be for you to contribute to. Manchester Mind and Gaddum have come together to provide a new and innovative service which will support people from hospital back to their home and crucially, onward support to stay in their communities. They will provide holistic and person-centred support.

Our purpose is to provide a collaborative and multi-disciplinary service to enable successful discharges from hospital. Part of what the team will be providing is peer support. All our roles are underpinned by listening and ensuring people feel heard. The team will be working with colleagues within the mental health, primary care and community sectors.

Manchester Mind will be employing a Peer Support Worker.

Position:  Peer Support Worker

Salary: £24,421

Hours: 35 hours per week

The skills and knowledge that are important to us are:

· Ability to create a sense of belonging through the development of kind relationships that lead to people feeling accepted and heard.

· Lived or Living Experience of mental health problems is essential.

· Keenness and ability to work in a collaborative way, sharing skills and talents in order to bring about better outcomes for the team.

You can download the job description/person specification and guidance notes from our website.

The deadline for these posts will be 12 noon on 18th February 2025 with interviews to be held week commencing 3rd March 2025.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.