IT Jobs

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London office based, with very flexible working from home arrangements in line with Crisis’ Hybrid Working Policy.   

About the role

As a Dynamics 365 Developer/Analyst you will play a key role in shaping and improving Crisis’ digital systems, ensuring our services run smoothly and effectively. Working closely with teams across the organisation, you’ll take ideas and user needs and turn them into meaningful, practical solutions.

In this role, you’ll work to regular release cycles, helping to design, develop, and test system updates before they go live, ensuring everything is robust and reliable. Your work will directly support frontline staff, giving them the tools, they need to make a difference every day to end homelessness.

You will have the freedom to help shape the wider Dynamics 365 strategy, contributing to a variety of impactful projects. This includes developing and enhancing core systems such as the Asset Management System, Incident Management System, and the Crisis at Christmas system, which functions as a hotel management platform during our annual Crisis at Christmas event. You’ll also play a role in transformational projects, such as the Supporter CRM replacement, ensuring our technology evolves to better support our mission.

You will have the freedom to help shape the wider Dynamics strategy inputting and further enhancing the Crisis at Christmas systems, as well as inputting into transformational projects such as the Supporter CRM replacement, which is also going to be a Dynamics build.   

About you  

To be successful in this role you will need to have excellent Dynamics 365 skills. Ideally certified as a Functional Consultant (sales and service) or with a demonstrable track record in implementing solutions in Dynamics, you’ll be well versed in working with end users and translating their requirements into technical solutions. You’ll have a passion for the Power Platform and have a broad understanding of how that relates to the wider Microsoft stack.   

You’ll be equally as comfortable in eliciting requirements and supporting end users as you are building technical solutions in the Power Platform.   

You may have experience in, Dynamics Developer, Dynamics Consultant, Power Platform Consultant

 Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly. 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February 2025 at 23:55

Interview process: Competency-based interview + technical task assessing ability to deliver usable solutions.

Interviews will take place w/c 3 March 2025

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

We would like you to include a supporting statement with your application. Please tell us what excites you about this role and how you match the criteria listed in the advert and job description.

Location: Home based

Contract: Permanent
 
Are you passionate about data insight and keen to take your next step?

Do you have experience using a range of analytical and data visualisation techniques and the drive to make a difference?

Insight allows us to make smart decisions with confidence. Faced with ever expanding datasets from both internal and external data sources, we need to be able to convert the raw data into actionable insight so colleagues can spend less time second guessing and more time making the changes we need to benefit people affected by dementia.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
  
About the role 

As part of the Data and Insight team in our Quality and Insight function, this role will work on a wide variety of projects to help colleagues make sense of data sets and develop findings leading to more effective decisions and impactful information. Using statistical analysis, data visualisation and storytelling as tools, this role will play a crucial role in giving our colleagues the insight required for success. This is an exciting role which offers a wide variety of experiences and the ability to underpin high-quality, evidence-based decisions.
  
About you 

You are someone who can dive into data and emerge with jargon free findings for those who may not know what a bivariate analysis is. You present engaging and relevant findings in both the written and oral form, no matter who the audience. You have all the analysis to hand but value simplicity when it comes to delivering focused messages that stick.

You understand the importance of accuracy and consistency alongside engaging content. Your curiosity and enthusiasm lead you to explore new techniques and seek continuous improvement. You can work independently and collaboratively, willing to lend a hand and knowing when to ask for help. 

You have great skills and ideas in data analysis and some experiences in languages such as SQL, R and Python. You are undaunted by large, complex datasets. You can direct your own work but know how to keep business colleagues and technical colleagues engaged as part of a broader project team.  

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely. All contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.  

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
 
Closing date: 9th February 2025
Interview date: w/c 24th February 2025

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Role Summary 

This role supports the entire Alcohol Change UK team, more specifically the Head of Office, People and Governance. They undertake administration for the People team, such as co-ordinating and supporting recruitment and maintaining Personnel records. This busy and diverse role works across the charity with all members of the team as well as our office and IT suppliers, solving basic IT issues and keeping the office running smoothly. The post holder will also be the first point of contact for the charity: answering our phone and directing enquiries as appropriate.

NOTE: The role is 70:30 split between office and IT: People, though this fluctuates to a higher focus on People and HR during times of recruitment.

The post holder will also work with our Governance and Executive Officer to support the Board of Trustees.

Key Tasks and Responsibilities 

Office

• Keep our physical office running well, including answering phones, welcoming visitors, organising electronic filing, operating our room bookings system, overseeing postage and print.
• Support the HOPG with office tenants including room booking, key cutting and buildings maintenance.
• Liaise with any buildings, repair and maintenance works (e.g. cleaning, pest control, etc) at the London office.
• Procure office stationery, consumables and equipment.
• Support all staff and associates with basic IT troubleshooting, including liaising with the IT support team and IT account manager.
• Support with the compliance of Health and Safety through training reminders and maintaining the Health and Safety platform.
• Help the team keep up-to-date with cyber security training (externally provided).
• Review supplier contracts and research alternatives to present best value quotes to the HOPG, such as insurance, utilities, etc.
• Book courier services when required and arrange delivery of resources to team members.

People

Recruitment:

• Support recruitment advertising, co-ordinate booking of interviews and support interview panels.
• Assist with the induction and onboarding of new starters.
• Update digital People records.

Learning and Development:

• Support in-house training/skills shares and maintain documentation/recording of these sessions.
• Support in booking external staff training.
• Produce and maintain records of internal and external staff training.
• Research, help develop and implement a new training and development policy.

Equality, Diversity, Inclusion and Belonging (EDIB):

• Quarterly reporting on Diversity statistics.
• Support in the organisation and running of the EDIB Forum

Other

You will also be expected to:

• Support the HOPG with People projects such as annual reviews and staff surveys.
• Generate and analyse reports related to sickness absence or TOIL to support with payroll processing.
• Attend training courses and events as required and share learning with other staff and trustees, as relevant.
• Occasionally work weekend and evening hours, for which time in lieu will be given.
• Undertake other work as requested by your line manager.
• Support the wider team with events such as the Dry January ® challenge, Sober Spring, etc

We are looking to recruit an experienced individual with a strong background in operations and office management, financial management, human resources, and some experience of communications to play a central role within our small but dynamic team. The role focuses on developing and overseeing the smooth running of our internal systems and processes, ensuring financial, legal and regulatory compliance, developing and managing a database to monitor the implementation of our strategic plan, and managing risk. 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists. 

The Operations Manager role combines governance, human resources, financial management and operational delivery, with some involvement in communications. Working closely with the Executive Director and external bookkeepers, you will be critical in ensuring that all legal, regulatory and statutory requirements of the charity are met, in addition to delivering accurate financial management, and carrying out key HR functions. You will lead on general office management, including IT systems, events and logistics, and be responsible for some communications functions, including managing ILP’s website and social media.  

This is a broad and varied role of critical importance to the smooth and effective running of the charity.

Please download our application pack for more details including the full role description and candidate profile.

ILP is an equal opportunities employer. The current Operations Manager is available to answer any questions about the role.

Are you passionate about technology and driven by a desire to contribute to positive change? 

 This is an opportunity to make a significant impact on children's lives globally through a charitable organisation. This role involves contributing to the mission of promoting the rights and well-being of every child, ensuring they have access to education, healthcare, and protection from harm. The position offers a dynamic and inclusive environment where skills and expertise will help shape a better future for children around the world
You'll be a key point of contact across the organisation, collaborating with colleagues at all levels.  This involves confidently communicating technical information, offering insightful advice on improving business outcomes, and providing effective day-to-day technical and user support. 

While this role doesn't have direct reports, it requires strong influencing skills and the ability to motivate others to achieve shared goals.
Advanced proficiency in SharePoint is essential for this role.  A good working knowledge of Microsoft Office software, ITIL framework, change management processes, and information governance principles is also important.  You'll need strong communication skills to effectively discuss technical and contractual topics with colleagues and suppliers, and confidently present information to a variety of audiences.  The ability to produce clear and concise documentation is key.

This is a hybrid role with 2 to 3 days required in the office per week

As IT Manager (Applications) your day to day will include:

• Map and maintain the data architecture and application register.
• Support teams in applications management, ensuring appropriate supplier contracts, effective governance, and accountability.
• Manage centrally managed applications (primarily SharePoint), including development and user support.
• Ensure secure, consistent, and reliable data interfaces and workflows.
• Continuously update application knowledge and apply it effectively.
• Demonstrate successful business continuity arrangements for key applications

Your skills and experience will include.

• Advanced SharePoint expertise (administration and development)
• Hands-on experience in enterprise application deployment and administration
• Practical experience with information governance and security policy implementation
• Experience in application testing, creating technical documentation and user training materials.
• Familiarity with security standards (including Cyber Essentials ) and data/application architecture mapping.
• Proficient in supporting and maintaining applications in cloud environments.

Essential IT Skills:

• SharePoint

The following IT skills are advantageous:

• Asana
• Zendesk
• Unit 4 ERP
• Salesforce
• Visio
• Microsoft Office 365
• Microsoft Copilot
• Change and release management
• Windows operating system
• Azure Active Directory
• AWS
• ITIL

 
If you're passionate about using your technical expertise to make a difference, please send your CV to [email protected] by February 17th.  Early applications are advised as we may close the role sooner if we receive a high number of suitable candidates.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Applications Manager
Location: Hybrid - 3 days remote, 2 from the office in Stratford, E20
Salary: Competitive, dependent on experience
Contract Type: Permanent
Hours: 35 hours per week (Flexible arrangements considered)
Reports to: Head of Technology

About the Organisation

We are supporting a dynamic and impactful organisation dedicated to making a real difference in people’s lives. Their work is driven by strong values, collaboration, and a commitment to using technology to enhance efficiency and effectiveness.

About the Team

The Information & Technology team connects, protects, and empowers the organisation and its stakeholders. The ICT team maintains a modern, cloud-based environment, supporting approximately 400 office and remote staff. Key applications include M365, SharePoint, Salesforce, Unit4 ERPX, Snowflake Datacloud, and Asana.

About the Role

The Applications Manager will play a vital role in overseeing and developing the organisation’s applications, ensuring they align with strategic goals. The role involves hands-on management of SharePoint, as well as wider responsibilities for corporate applications, governance, and support. Working alongside an integrated service provider, you will help shape the organisation’s technology strategy by ensuring optimal system performance, security, and usability.

This is an exciting opportunity to work in an agile environment, where decision-making is streamlined, and innovation is encouraged. The successful candidate will take ownership of this role, working collaboratively across teams and providing expert guidance on application management.

Key Responsibilities

• Provide strategic and hands-on management of SharePoint and Asana, ensuring they meet the organisation’s needs.

• Support teams across the organisation in application management, ensuring governance, security, and supplier accountability.

• Assist the Finance department in managing the newly deployed UNIT4 ERPX system.

• Maintain a comprehensive application register and map the organisation’s data architecture.

• Ensure data security, consistency, and reliability across interfaces and workflows.

• Keep up to date with advancements in applications and translate knowledge into organisational benefits.

• Develop and maintain effective business continuity plans for key applications.

• Champion shared organisational values and inclusive practices in all aspects of work.

Essential Skills and Experience

• SharePoint administration and development experience.

• Proven track record in enterprise application deployment and management.

• Strong understanding of information governance and security policies.

• Experience with application testing, documentation, and user training.

• Knowledge of Cyber Essentials+ and security best practices.

• Experience in data and application architecture mapping.

• Supporting cloud-based applications in environments such as Azure or AWS.

Desirable Knowledge & Skills

Experience in any of the following areas is advantageous:

• Applications: SharePoint, Asana, Zendesk, Unit4 ERP, Salesforce, Visio, Microsoft Office 365, Microsoft Copilot.

• Technical: Change & release management, Windows OS, Azure Active Directory, AWS, ITIL frameworks.

• Professional Competency: SFIA Level 4-5.

Key Behaviours & Attributes

• Mission-Driven: Committed to using technology for positive impact.

• Strong Communicator: Ability to convey technical information to non-technical audiences.

• Results-Oriented: Focused on practical application of technology to drive efficiency.

• Security-Conscious: Understands the importance of safeguarding data.

• Analytical Thinker: Makes evidence-based decisions and problem-solves effectively.

How to Apply

If you are a tech-savvy professional looking to make an impact in a mission-driven organisation, we’d love to hear from you! Please send your CV and application to Harris Hill. Applications will be reviewed on a rolling basis, so early submissions are encouraged.

Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality. The Operations Coordinator will play a key role across the charity, supporting the smooth running of Learning with Parents’ core functions during a period of growth and enabling the team to effectively deliver our programme and achieve impact for disadvantaged families. 

In particular, they will assist the Operations team with HR and recruitment processes, providing additional administrative capacity and supporting our finance functions.

About you

A successful Operations Coordinator will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact. 

Our ideal candidate would also be able to provide examples of when they have used the following skills and experience: 

• Good organisational skills and ability to prioritise effectively

• Good attention to detail

• Excellent communication skills, verbally and in writing

• Ability to work well as a team and with a range of different stakeholders

• Keen to learn and develop new skills

• A desire to champion and uphold our organisation’s vision, mission and values.

Our ideal candidate might also be able to provide examples of when they have used  some of the following skills and experience, although these are not essential: 

• An understanding of education inequality in the UK

• Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning 

• Experience in (an) administrative role(s) 

• Experience of book-keeping or support with other financial functions. 

Our Values 

Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.

Ambition

We strive do more for the families, schools and organisations we work with

Collaboration

We value the voices of others and achieve more by working together

Exploration

We are curious and seek evidence to inform our work

Innovation

We test, learn, adapt and embrace failure in our pursuit of progress

Integrity

We act responsibly and honestly, and default to transparency

Supportive environment

We work to create an environment which supports growth, belonging and wellbeing for everyone 

Benefits

We have a passionate team and supportive culture, which was recognised as we were named one of “The top 100 organisations to escape to in 2022” by Escape the City. In addition, we offer:

• Generous holiday allowance (36 days, including bank holidays and a Birthday day)

• Enhanced maternity and paternity leave policy

• Income protection in case of sickness

• Flexible working times

• Social events

• Environmental (Net Zero) Pension

• Cycle to work scheme

• Benefit Hub, including virtual GP and discount scheme 

To Apply 

Directly on our website, please submit a CV and one-page Cover Letter outlining:

• Why do you want to work for Learning with Parents?

• Why do you want the role of Operations Coordinator?

• What skills or experience do you have that would make you a good candidate for this role?

Deadline: 20th February 2025. 

Provisional dates for the first round interviews will be online on the 3rd March 2025.

Second round interviews will be in person, at our Bristol offices on 10th March 2025.

We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive. We particularly welcome applications from disabled, ethnic minority, Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity at the charity.

Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.

PA to the CEO and Board of Trustees

£38,000 - £42,000 DOE

London

Full time, permanent

In this role you will provide administrative and organisational support for the CEO and associated internal stakeholders, including the Board, Committees and the Senior Leadership Team.

You will be pivotal in overseeing the provision of administrative support within the charity as a whole and act as the Board Secretary. Within this role you will organise Board meetings and all associated papers for meetings, including agendas and minutes.

The successful candidate will possess experience of providing administrative support to senior leaders, alongside a track record in using IT and financial systems. Experience of managing internal relationships, competing priorities and confidential and sensitive information is also essential.

Application is by way of CV and Supporting Statement matching your skills and experience to the person specification and outlining your motivations for applying.

Do you have experience working in a 1st line support role with exceptional customer service skills? Looking for an opportunity to support users at one of the UK’s largest charities?

If so, you could be the Service Desk Analyst we need!

About the role

As a Service Desk Analyst at British Heart Foundation (BHF), you’ll be a vital member of a highly talented, customer focused and enthusiastic helpdesk team who act as the first point-of-contact for end users.

You’ll take pride in resolving almost all issues as they arise. Quick to learn, enthusiastic and self-motivated, you’ll ensure that the knowledge base is always updated so other team members can learn from your successes and overall performance is maintained and improved.

With a high percentage of customers being in the Retail directorate, you’ll be required to participate in a weekend cover rota, allowing service to our shops and stores to be delivered. Working hours needed to deliver these services are 35 hours/week – staggered in accordance with the support rota.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, approximately 2-3 days a week. Working hours needed to deliver these services are 35 hours per week covering a rota schedule (the team cover 8am to 6pm every day).
 
The role will also participate in a weekend cover rota allowing service to our shops and stores to be delivered. This will be in the region of 1 weekend in 4-6.
 
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

With excellent customer service and communication skills, you’ll have extensive experience working on a busy service desk and will have excellent telephone and customer handling skills to back up your technical and fault diagnosis experience. 

You’ll have strong troubleshooting skills, keeping the Customer informed of progress against their respective issues, ensuring an effective follow-up to ensure all service has been delivered and completed to the Customer's satisfaction.

Good knowledge of Windows OS (Win 10 and above), you’ll also have knowledge of LAN/WAN networking essentials and extensive experience of MS Office suite of Applications (2010 and above). You’ll have previous experience with administration of Users within Active Directory and Remote Support Tools (i.e. VNC, RDP etc.).

With good knowledge of ticket and case management techniques, managing own queues and workload to meet Service Level Agreements, you’ll be able to remain calm and focused, and will have strong organisational skills, able to use prioritisation and escalation techniques, and able to develop strong working relationships with the team and contacts across the organisation. 

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
BHF is also proud to be part of the Tech Talent Charter; We’re committed to greater inclusion and diversity in the tech workforce of the UK; one that better reflects the make-up of the population.

What can we offer you?

Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. 

Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance

We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme of activities, opportunities, and guidance to inspire and support you to live a healthy and happy life, at home and at work.

Interview process 

First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams. 

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. 

About The Role

Are you ready to make a difference with your technical expertise? Do you want to work for a purpose-driven company where your skills will directly contribute to transforming lives?

At Alzheimer’s Society, technology is at the heart of our mission to create a world where dementia no longer devastates lives. We’re excited to offer an opportunity for an experienced Microsoft 365 professional to help drive impactful change through digital transformation.

Reporting to our Infrastructure Manager, you’ll manage and optimise our network infrastructure, including Active Directory, Azure, Microsoft Entra ID, and Microsoft 365 services. You’ll ensure the stability, security, and efficiency of our systems while collaborating with external managed service providers to implement and maintain these technologies.  

How you'll make an impact:

- Manage and maintain our network infrastructure, including switches, routers, firewalls, and VPNs, ensuring performance and reliability.
- Administer Active Directory, Azure AD, and Microsoft Entra ID, including user account management, group policies, and multi-factor authentication (MFA).
- Optimise Azure resources and Microsoft 365 services (Exchange, SharePoint, Teams), ensuring secure and efficient operations.
- Implement robust security protocols, monitor for compliance, and respond to incidents in collaboration with managed service providers.
- Provide technical support to staff, ensuring timely resolution of Microsoft-related issues and delivering training on best practices.
- Maintain comprehensive documentation and identify opportunities for system improvements, automation, and cost efficiency.

You’ll work with the following tech stack: 

- Active Directory, Azure AD, Microsoft Entra ID, Microsoft 365 (Exchange, SharePoint, Teams).
- Multi-factor authentication (MFA), single sign-on (SSO), Microsoft Intune, SIEM solutions.
- Routers, switches, firewalls, VPNs. 

Why join us?

Your wellbeing and work-life balance are central to our success. Joining our team means making a meaningful impact while enjoying a range of benefits designed to support your personal and professional wellbeing.  

We offer flexible working options, including homeworking and arrangements like 9-day fortnights, to help you balance your life and career. You'll also enjoy 27 days of annual leave (plus flexible bank holidays), dedicated wellbeing days, a cash health plan, access to a virtual GP, life assurance, enhanced parental leave, and many more benefits that prioritise you.  

About you:

You’re a talented IT Systems Administrator with a proven track record of managing Microsoft environments. You excel in tackling technical challenges with a proactive mindset, turning complex problems into innovative solutions.

Must-haves: 

- Proven experience managing Microsoft environments (Active Directory, Azure, Microsoft 365).
- Strong knowledge of network infrastructure, including routers, switches, and firewalls. 
- Experience managing vendors and delivering high-quality IT services. 
- Current certifications such as AZ-305, AZ-900, MS-100, AZ-104, or CompTIA Network+. 
- Familiarity with endpoint management tools (e.g., Microsoft Intune) and security tools like SIEM. 

Nice-to-haves: 

- Experience with hybrid cloud environments and cloud migrations.
- Proficiency in PowerShell scripting for automation and configuration.
- Knowledge of data governance and security best practices.
- A degree in IT, Computer Science, or a related field. 

Interview Dates:

Application Deadline is 12th February 2025. 
Interviewing are week commencing 24th February 2025.

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Retail Field Manager

Salary£40,429.00 per annum

LocationClitheroe

Weekly Hours37.5

The Vacancy

Job Title: Retail Field Manager

Location: Clitheroe

Salary: £40,429.00 per annum

Weekly Hours: 37.5

Reference: YMC1076968

Are you an experienced and dynamic leader with a passion for retail and community engagement? Do you thrive in a fast-paced, results-driven environment where you can inspire teams and make a tangible difference? If so, we have an exciting opportunity for you to join the YMCA as a Retail Field Manager.

The Role

As a Retail Field Manager, you will oversee a group of charity shops within a designated geographical area, with the goal of maximizing sales, income, and community impact. You’ll be based in one high-turnover shop and will manage a team of Shop Managers and Van Drivers to achieve exceptional results. This is a key leadership role that combines strategic thinking with hands-on operational management, all while upholding the YMCA’s ethos, values, and behaviours.

What You’ll Be Doing

Income and Profit

• Conduct weekly store visits, identifying opportunities for improvement and implementing actionable plans to drive sales and profitability.
• Analyse store financial performance and develop tailored strategies to achieve targets.
• Maximize Gift Aid income and ensure compliance with YMCA and HMRC regulations.

Stock and Logistics

• Drive stock generation activities and collaborate with the Stock Manager to secure corporate donations.
• Ensure effective stock processing procedures to maximize sales while minimizing waste.
• Manage the day-to-day logistics of van crews and drivers, monitoring performance using the vehicle management system.

People Management

• Build and lead a motivated, high-performing team, fostering an inclusive and supportive work environment.
• Recruit, train, and develop Shop Managers, Van Drivers, and volunteers to achieve their full potential.
• Address employee relations matters fairly and in line with YMCA policies, working closely with HR to ensure consistency.

Community Engagement and Customer Experience

• Ensure shops are well-stocked, organized, and display a wide range of goods at competitive prices.
• Build strong relationships with local communities to drive stock generation, increase volunteering, and enhance shop visibility.
• Deliver exceptional customer service to donors, customers, and supporters, ensuring that every interaction reflects YMCA values.

Health & Safety and Property Management

• Ensure compliance with health and safety regulations in all stores, conducting regular risk assessments.
• Support stores with property-related matters, ensuring that maintenance issues are resolved promptly and efficiently.

IT and Technology

• Ensure that store teams are proficient in using available technology to optimize performance.
• Troubleshoot IT and technology issues, ensuring timely resolutions to minimize disruptions.

What We’re Looking For

We’re looking for a leader who is as passionate about retail as they are about making a difference in their community. To be successful in this role, you’ll need:

• Retail Expertise: Proven experience in managing multiple retail locations or a large-scale retail operation, with a strong track record of driving sales and profitability.
• Leadership Skills: The ability to inspire, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
• Analytical Mindset: A data-driven approach to identifying opportunities and implementing solutions that improve performance.
• Community Focus: A passion for engaging with local communities to build relationships and enhance the YMCA’s impact.
• Organizational Skills: The ability to manage multiple priorities, meet deadlines, and maintain high standards across all areas of responsibility.
• Compliance Awareness: A thorough understanding of health and safety, property maintenance, and regulatory compliance within a retail environment.

Why Join Us?

At the YMCA, we are proud of our mission to create positive change in local communities. As a Retail Field Manager, you’ll play a pivotal role in helping us achieve our goals while also developing your own career in a supportive and rewarding environment.

In return for your dedication, we offer:

• A competitive salary of £40,429 per annum.
• The opportunity to lead and develop a team within a nationally recognized charity.
• A role that offers variety, challenge, and the chance to make a real impact.
• Access to training and development opportunities to help you grow in your role.
• The satisfaction of knowing your work directly contributes to supporting the YMCA’s mission of helping people reach their full potential.

How to Apply

If you’re ready to take the next step in your career and join an organization that values passion, professionalism, and community, we’d love to hear from you!

To apply, please send your CV.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Friends of the Earth has recently launched its new CRM system, using Microsoft Dynamics. This has been the result of a multi-year project to refresh processes and tools across the organisation, with Applications & Data team members at the heart of this change. We’re now looking for an excellent technology leader to enable the continuation of this work: to set the vision and enable its ongoing development and support, as well as to lead the newly formed multidisciplinary team on a day-to-day basis.

Working in an Agile manner, you will lead technology work across our business-critical systems and processes, promoting the effective use of supporter data to deliver our goal of being a data-driven organisation.  This includes our Dynamics CRM and integration, and our SUN finance system. You will also be a key contact point across the IT department for project management and, when required, be an escalation route for support incidents and requests in your area.

Key Skills and Attributes: 

With strong experience of working with data and internal business applications, and effective stakeholder management, you’ll be able to work with peers at all levels across the organisation to agree a technical roadmap for this work area and then focus on the detail to make it happen. This will include helping set the standard for the use of data across the organisation, using our new systems to enable this.

Your strong business analysis skills be put to great use in understanding the differing business processes and identifying areas for ongoing improvement, working with the specialists in your team. This will be accompanied by a prudent approach to assessing the value of each piece of work – whether a support request or a more substantial change - ensuring it represents cost effective ways to improve how we achieve our goals as a campaigning charity.

This is a complex environment, and your previous experience of supporting varied processes and applications will mean you’re able to prioritise effectively and ensure standardised troubleshooting approaches are used. Likewise, you’ll ensure we follow a robust and modern Software Development Lifecycle to promote changes through environments with appropriate testing and risk mitigation. If you have technical experience with the Power Platform, Logic Apps or SQL, will may come in handy when the team design and make these changes.

Your excellent understanding of Agile methodologies will mean you’ll fit right into leading within the team’s established Agile Scrum practices and support the ongoing improvement of their ways of working – and help shape how technology approaches project management.

Finally, you’ll be adept at working with others to tackle problems together: internal stakeholders will look to you for how to achieve technical change, and you’ll have excellent account management with our external partners who support our systems and will deliver some of the changes needed.

The team: 

The team are an excellent group of people, who’ve made a huge contribution to our work at Friends of the Earth and are well respected. They comprise two Application Specialists (one Finance, one Dynamics) and two Data Developers. All have significant expertise in different parts of our systems.

The team have recently been formally brought together following a restructure but have worked together closely for the past few years throughout the delivery of the CRM project. The team use Agile Scrum for their delivery work, for which you will be the Product Owner.

The team works a hybrid pattern: often remote, but sometimes together as appropriate; typically, this is in our London office but can vary. You will formally line manage all four team members.

Closing Date: Monday 10th February 2025 (23:59).

Interview Dates: 20th February 2025.

Location: Flexible across England, Wales and Northern Ireland 

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

The primary responsibility of this role is to ensure that ECRA’s digital products function effectively working with our existing providers and teams that support our websites, research databases, CRM databases and other systems.

In time we expect our Digital Projects Co-ordinator to be able to understand and plan developments across the systems we use and to co-ordinate development activities between our providers.

Ethical Consumer is a not-for-profit multi-stakeholder cooperative, and welcomes applications from all sections of the community. We usename-blind shortlisting. The offices are upstairs in a wheelchairaccessible building in Manchester, [but remote working is possible].

Co-operative Responsibilities

All permanent staff are members. All members share the responsibilities of running the co-operative, including:

• Taking part in the decision-making process
• Subgroups for areas of management including Personnel, Finance or Publishing.

Specific responsibilities - the Digital Projects Co-ordinator role will include:

* ensuring Ethical Consumer websites are well functioning
* liaising with the external web developers and support and maintenance teams, and prioritising work tasks
* web content (upload and editing, with potential for content creation as well)
* ensuring licences are up to date
* testing bug fixes and feature enhancements
* tech project management
* managing / participating in internal and external tech meetings
* possible AI research development

The timetable for this recruitment is as follows:
Closing date: 9pm Sunday 16th February 2025

Short-listing: week of 17th February
Interviews:  week of 24th February
Starting date: Monday 24th March, subject to negotiation

We are looking for an experienced, productive and organised manager with an excellent track record of managing central support in a similar charitable or non-profit setting. The postholder will need the energy and skills to introduce and maintain new systems that will enhance the excellent charitable services we offer to our local community. He or she will also have the ability to nurture and develop a growing central services team.

Job Purpose:   –To manage and develop YMCA Central Services to meet regulatory responsibilities and offer effective organisational systems, policies and support for staff and managers to achieve strategic aims.  To take on the strategic lead for HR, property management and development, IT, compliance and health and safety

Hours of work:  Monday to Friday 9am-5pm some flexibility required

Location:  YMCA East Surrey, YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers)

The holiday year runs from 1 April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing date:  17th February 2025

Interviews:  24th February 2025

Main Responsibilities:

 Strategic Leadership and Management

– To share responsibility for leading the strategic direction and success of YMCA East Surrey as part of the Senior Leadership Team (SLT) together with the Head of Finance, Head of Housing, Head of Children and Young People Services and Deputy CEO.

– To be the accountable and strategic lead for Central Services, working closely with other members of the SLT to deliver integrated support across areas such as HR, property management, IT systems, and compliance.

– Take ownership of all aspects of operations policy and practice, and lead our approach to information management, data protection and risk management

– To be responsible for line management and development of senior staff within Central Services including the HR Manager, Facilities Manager, Facilities Manager at The Old Pheasantry, Systems Analyst, Reception Manager and Volunteer Coordinator.,

– To take on various project management tasks and to drive through transformation of systems and ways of working to improve the quality of services and help the YMCA achieve its charitable aims.

– To play a supportive and collaborative role working alongside the wider YMCA staff team to meet our mission of helping people in East Surrey to ‘belong contribute and thrive’

Governance and Compliance

– Fulfilling the role of Company Secretary and leading the delivery of all governance processes in line with policy, procedures and the memorandum and articles, including all charity and corporate law requirements.

– To take the lead role on compliance, maintaining and developing a policy framework and working with Heads of Service to ensure that appropriate policies are drafted, reviewed and implemented and that the YMCA meets all its obligations under the relevant statutory and regulatory frameworks in which we work (Ofsted, RSH and possibly CQC in the future).

– To provide or facilitate training and development activity to ensure that managers and staff are aware of, and are meeting, requirements laid down by relevant policies, legislation and regulatory bodies. 

– To take on the role of Data Protection Officer and ensure that the YMCA complies with its statutory responsibilities under Data Protection Regulations

– To be responsible for leading on quality management and maintaining our accreditation under Trusted Charity.

– To work with Heads of Service, managers and trustees to ensure that effective risk management practice is embedded into decision making at all levels of the organisation.

– To attend trustee meetings and to produce reports and help prepare agendas for the Governance and Risk Committee, a subcommittee of the main board.

IT

– To be responsible for all IT hardware and software needs, to manage support contracts and develop new IT systems and use of technology to improve the efficiency and effectiveness of the Association (including mobile phones, laptops and other devices).

– To work with other Heads of Service to develop and maintain new integrated IT systems that can manage data, and record, monitor and evaluate outputs and outcomes delivered by the YMCA’s diverse projects and services.

– To work with the Systems Analyst and outsourced IT Support Company deliver ongoing digital transformation and promote the necessary training and policies to ensure that staff fully utilise the new technology.

– To work with the Fundraising Manager and CEO to support the delivery of new projects especially the acquisition and development of new properties such as additional Move On accommodation for young people.

 HR

– In conjunction with the HR Manager ensure the overall HR strategy of YMCA East Surrey is in line with the law, good practice and our values.

– With the HR Manager, oversee the development of internal practices, policies and working culture in line with the overall HR strategy.

 Facilities

– To line manage the Facilities Manager and to oversee the introduction and implementation of cyclical maintenance plans for all YMCA buildings.

– To have oversight of the Facilities Manager’s responsibility of all insurances required by the YMCAES.

– Oversight of the management and financial viability of The Old Pheasantry.

 

Budget and Finance

– To work with the CEO and Head of Finance to prepare the annual budget for central services (including buildings) and to manage this budget throughout the year.

 In addition

– Any other duties are required to be performed within the grade and renumeration of the role.

– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training