Data Analysis Jobs

Join Our Team as an Office and Data Lead (Pathways)

At Bexley Voluntary Services Council (BVSC), we are dedicated to fostering a robust, sustainable, and impactful voluntary and community sector that enhances the lives of Bexley residents. As the Office and Data Lead (Pathways), you will play a pivotal role in our consortium, One Bexley, where eight voluntary sector organisations collaborate to support local individuals with care and support needs. Your expertise in data analytics and your ability to act as a central access point will ensure that residents receive the right support services to maintain their independence and achieve their personal goals.

In this role, you will manage the Pathways Triage, oversee referral processes, and produce analytical data and performance reports. You will also support the Single Point of Contact Triage officer, maintain and update SharePoint sites, and monitor the availability of consortium partners. Your efforts will help raise the profile of our services within the community and ensure that information and advice are consistently up-to-date and accessible. If you meet at least half of the requirements, we encourage you to apply and join our proactive and supportive team.

This role has become available due to an internal promotion and this is something that we strive to do within the organisation. We prioritise internal hiring and are committed to filling all our roles from within our talented team whenever possible

Key Duties:

• Manage Pathways Triage, including calls received and allocation of referrals
• Provide line-manager support to the Single Point of Contact Triage officer
• Create templates for referral and performance monitoring
• Produce analytical data, trend analysis, and performance reports
• Maintain and update SharePoint sites as central resource areas
• Ensure information and advice regarding voluntary sector services are up-to-date
• Monitor availability of consortium partners and service demands
• Suggest training and process improvements
• Create process flows and how-to guides for systems and best practices
• Monitor all referral pathways and maintain accurate statistics
• Prepare reports, monthly e-bulletins, and publicity materials
• Raise the profile of the single point of access in community networks
• Act as the intermediary between the London Borough of Bexley and the consortium
• Attend staff meetings, supervision, and training as required
• Comply with BVSC policies, procedures, and key legislation such as GDPR and Safeguarding
• Undertake any other duties as required, including travel throughout the borough

Equality, Diversity, and Inclusion: BVSC is committed to promoting equality, diversity, and inclusion in all aspects of our work. We welcome applications from all individuals, regardless of background, and are dedicated to creating an inclusive environment for our team.

Spark! are a growing and ambitious organisation, with a motivated and passionate team who are more determined than ever to reach our target young people and to have a deeper impact on their employment prospects and life chances. 

A key element of our success will be in our ability to:

1. understand and articulate the needs that we are seeking to meet
2. effectively demonstrate and communicate our impact
3. ensure we are evidence and data-led in our approach
4. influence change at every level across all stakeholders

This role will lead and steer the organisation towards these objectives, in order to significantly reduce youth unemployment in west London and beyond.

If you have experience of designing and carrying out both formative and summative evaluation and are highly research literate, with experience of working at the interface of policy and research, then we would like to hear from you.

We particularly welcome applicants with backgrounds that reflect the diversity of the communities we serve and from candidates with links to our priority areas of Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon and Hounslow.

Please read the full Job Pack to find out more about the organisation and role and how to apply. If you have any questions please contact our CEO, Matt Lent.

This exciting new role will be instrumental in supporting the provision and development of effective, efficient and optimized utilisation of data across the organisation, primarily using PowerBI.Working closely with the fundraising teams you will ensure they are receiving the correct insight to drive income and supporter growth.  Alongside the Insight Manager you will initially assist in moving MAF UK’s data model and reports to a Fabric data warehouse.  The data warehouse will become the single source of truth and the basis for all of MAF UK’s reporting needs.

In addition you will also have the opportunity to work on integration projects as MAF looks to bring data together in a unified way.

On the job training will be provided and there is potential for the job holder to undertake a data apprenticeship using the government funding scheme.

As the Data Analyst you will be responsible for

Enhancing PowerBI Reporting by:

• Maintaining the suite of self-service KPI reports for MAF UK via PowerBI and improve on this as required
• Owning the Quarterly Dashboard and ensure linked reports are fit for purpose
• Being proactive in delivering hands-on support to the Fundraising teams to help user adoption and understanding
• Gaining contextual knowledge of the Fundraising teams to be able to propose new reporting solutions to help campaign monitoring and drive increased income
• Ensuring the Fundraising teams are empowered to make strategic data-driven decisions and be prepared to respond to queries in a timely manner. This will include the use of third party data enrichment tools
• Building strong interpersonal relationships throughout the organisation to promote the confidence of the data team’s output
• Being proactive in setting up regular meetings with key stakeholders in discussing their reporting and analytical requirements
• Keeping up to date with PBI Product development
• Contribute to the design of data collection, criteria and maintenance aspects of new projects ensuring that data collected is adequate, of good quality, and matches what was sought
• Helping explain complex data processes to staff in a way that can be understood across the organisation and with the purpose of providing clarity

Supporting the Fabric Data Warehouse development by:

• Building knowledge of the MAF UK Fabric environment and assist the development as directed by the Insight Manager
• Being a confident deputy to the Insight Manager to troubleshoot and resolve issues as required
• Gathering requirements around a unified data model across MAF organisations and deliver a solution

Additional Tasks include:
 

• Develop and maintain a comprehensive knowledge and understanding of the existing D365 Configuration and system integrations within MAF UK.
• Monitor and maintain D365 usage, such as data cleansing and de-duplication, in collaboration with other team members
• Assist with data imports and be proactive in seeking data processing efficiencies across the organisation
• Working with other team members to ensure the Retention Policy is adhered to and is fit for purpose
• Other tasks as may reasonably be allocated from time to time by the MAF UK Senior Leadership Team
• Provide technical support for communal staff prayer and communications meetings
• Ensure that all information, utilised and disseminated by MAF UK is done according to all legislative and regulatory requirements (e.g. EU General Data Protection Regulation; Data Protection Act 2018).

Responsibilities common to all staff:

• Role modelling of organisational values and beliefs - to contribute to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in times of Biblical reflection and regular corporate prayer meetings.
• To participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader.
• To keep line manager informed of all relevant and timely information.
• At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner and ensure that good personal data handling practices are developed, reviewed and encouraged
• To abide at all times by the Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet.

Christian values, beliefs and ethos of MAF UK:

As a Christian mission, MAF UK is seeking those who share in the evangelical Christian values and beliefs of the organisation, as described in the mission, purpose, values and beliefs statements. All staff will be required to support and actively demonstrate the Christian values of the organisation.

Essential Requirements

Experience

• Role-linked degree or educated to A-level or equivalent with relevant experience as noted below
• Experience of using Microsoft applications, including PowerBI
• Experience of modelling data
• Experience of analysing data and presenting complex results in a way that can be understood by non-technical staff and volunteers.

Skills and Abilities

• Proactive in investigating, understanding and resolving issues
• Ability to develop and present clear and concise reports which can be understood by non-technical users.
• Build and maintain strong relationships with senior members of the fundraising teams
• Proactive in moving projects forward and setting up meetings with relevant parties
• Confidence in pushing back where demands are unreasonable yet being accommodating to all requests
• Ability to translate business needs into appropriate data solutions.
• Ability to work as part of a team to achieve identified objectives, and to work independently as required
• Excellent understanding of relevant concepts in information governance (e.g. Data Protection Act 2018, EU General Data Protection Regulation).
• Ability to build a positive, committed atmosphere among teams.

Personal Qualities

Committed and mature evangelical Christian, able to demonstrate understanding and acceptance of the Statement of Faith and willing to proactively take part in MAF events and meetings e.g. prayer meetings, away days etc. Able to describe these beliefs and values to others so as to represent MAF as a Christian mission organisation

Desirable Requirements

• Experience of work with Microsoft Fabric, Dynamics D365, ClickDimensions
• Experience of using coding languages such as Power Query M, DAX, SQL

We are seeking a Senior Database Officer to join our Data Team in the Operations department. This full-time position reports to the Senior Database Manager and will collaborate closely with a Database Officer.

As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Donorfy database. You will maintain and enhance our Donorfy database, clean, process, and import data from various sources, provide database support to colleagues across the organisation, and collaborate with the Senior Database Manager on database development projects. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Working Arrangement: Collaborate with your colleagues in-person two days per week at our London office. Candidates must reside within a commutable distance of Greater London.

Job Purpose: Operation Smile UK seeks a passionate Senior Database Officer to manage the front end of its Donorfy CRM system. Working with the data team, you will promote effective CRM use across the organisation, ensuring efficient, regularly reviewed data management processes. Maintaining data accuracy and integrity is crucial, as is securely importing and exporting data to support various teams and provide insights to increase fundraising potential. This position presents a potential career path towards a managerial role for high-performing individuals.

Key Responsibilities:

1. Donorfy (CRM) Management
• Responsible for the front end day to day management of our Donorfy CRM.
• Set up and train new starters on the CRM
• Support and training existing staff to ensure effective use of the CRM
• Manage the flow of financial and non-financial data from third-party platforms and agencies, as well as direct income and data streams. This will include cleaning and preparing data, as well as importing it into Donorfy
• Undertake routine data cleansing and quality control processes to ensure the database is accurate, such as de-duplicating.
• Managing the data specifications and briefs for fulfilment agencies, including undertaking monthly quality analysis of data received from agencies
• Set up and manage Donorfy triggers, workflows and mail merges
• Liaise with Donorfy support, external agencies (MAST) and the wider team to further streamline any data-led processes

2. Financial Reconciliation
• Reconcile income processed and investigate any variances, including following up with fulfilment agencies, fundraising teams, platforms etc.
• Run monthly Gift Aid Claims for eligible single gifts and recurring gifts
• Produce various monthly reports, such as donation reports for fundraising teams and deferred income/restricted income reports to finance
• Produce and maintain the Donorfy custom accounts download

3. CRM Integrations
• Manage and maintain the custom API online income integration between Donorfy and Gravity Forms via the OSUK website
• Manage and maintain the Dotdigital email marketing integration
• Manage and maintain the Enthuse and Justgiving integrations

4. Reporting, Insight and Data Selections
• Support the Senior Database Manager to build/test reports and dashboards via SQL or Power BI to report on key performance indicators and targets
• Monitor existing Power BI reports set up each monthly to ensure they are accurate and report any fixes to the Senior Database Manager
• Run data selections for small-scale campaigns as required by the Senior Database Manager

5. Operational Support and General Tasks
• Backfill the Database Officer and Senior Database Manager roles in their absence
• Assisting the Senior Database Manager with SQL projects and automated workflows
• Keep procedure guides up to date for processes routinely undertaken
• Undertake quarterly audits on large gifts and gift aid declarations/claims

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Operation Smile UK (OSUK) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: OSUK is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at OSUK are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the UK. OSUK will not tolerate discrimination or harassment based on any of these characteristics. OSUK encourages applicants of all ages.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact us (further details contained within the job description).

Note: Applicants must be UK based within a reasonable commute of London.  Application without a cover letter will not be considered.

Location                      Home based (Home working with regular meetings in London)

Hours Full Time, permanent (flexibility may be offered for an excellent candidate.)

Reports to Director of Policy and Research

Main purpose and scope of the role:

Parentkind is a national charity working with more than 23,500 Parent Teacher Associations (PTAs), Parent Councils and Schools. We are the voice of parents in policy making. 

We are an ambitious organisation and we are looking for an ambitious and highly motivated individual to support our work in Westminster and Whitehall. The successful candidate will have demonstrable experience of public affairs, advocacy and/or working in a policy environment. 

We are looking for an ambitious and motivated individual able to take on responsibility and lead. 

The role will involve:

• Managing the work of the All Party Parliamentary Group (APPG) for Parents to make this one of the most high profile APPGs in Parliament.
• Organising events to communicate our research, including roundtables, lunches/dinners and launch events in Westminster. 
• Leading our political and policy stakeholder engagement activity to ensure we have strong relationships where they matter. 
• Dissemination of our research to political and policy audiences to ensure our research is seen by the right people. 
• Support our parent research, including polling of parents and making policy recommendations based on this research. 

As a UK wide charity, you will be expected to support our work in other parts of the UK and the devolved administrations. 

We would particularly welcome candidates with media experience, including writing press releases and placing stories with national media outlets.

Duties and key responsibilities

Managing the work of the All Party Parliamentary Group (APPG) for Parents. 

• Developing a plan for the APPG to achieve our ambition of making this one of the most high profile APPGs in Parliament.
• Raising the profile of the APPG for Parents and increasing the number of MPs and peers engaged with its work. 
• Organising well attended APPG meetings and events. 
• Providing the secretariat to the APPG and working with the Officers to deliver the work of the Group.

Organising events to communicate our research, including roundtables, lunches/dinners and launch events in Westminster. 

• Manage and organise research/policy led events with political/policy audiences, including roundtables, lunches/dinners and launch events.
• Increase attendance at these events to make sure we are successfully engaging with political/policy audiences.

Leading our political and policy stakeholder engagement activity to ensure we have strong relationships where they matter. 

• Developing our stakeholder database of priority contacts.
• Actively arranging high value meetings to promote Parentkind.
• Maintaining a consistent level of communication with political/policy audiences on behalf of Parentkind.

Dissemination of our research to political and policy audiences to ensure our research is seen by the right people. 

• Taking responsibility for high quality dissemination of our research and evidence to political/policy audiences. 

Support our parent research, including polling of parents and making policy recommendations based on this research.

• Working across the organisation to support our parent polling activity with engaging and topical questions.
• Support the development of policy recommendations based on our research.
• Writing concise and compelling briefing documents.

Hybrid working with regular travel to our London Bridge Office

What the job involves

The Policy and Health Influencing teams are responsible for using clinical data and evidence to shape what the organisation thinks and to develop solutions that drive change for men with and at risk of prostate cancer. This means working with clinicians, patients and stakeholders to interpret the latest changes in prostate cancer research, care, support and treatment which will help shape our strategic direction and activities.

As the Health Improvement Coordinator, you're key to supporting these teams. You'll have a varied and far-reaching portfolio of work and sometimes arranging important stakeholder events and meetings ensuring we're hearing from people who've been through prostate cancer themselves. You'll also help share our work on social media and capturing the outcomes of our external engagement.

In this role you’ll assist us in keeping track of and evaluating our progress in line with our organisational strategy, as well as keeping an eye on trends in the wider cancer and health landscape and reporting on them. Plus, you'll handle budget matters and make sure we have effective budget monitoring mechanisms in place.

What we want from you

We’re looking for a Coordinator who is highly organised, an effective communicator and know how to adapt and effectively prioritise your time. You’ll have excellent coordination skills and can organise others too (especially teams which are based across the UK) and have experience of creating and updating forward planners, project schedules and streamlining team processes. You’ll be able to comfortably engage with senior managers and a breadth of external senior level stakeholders. Regularly taking the initiative to drive improvements so that the teams you support can operate efficiently.

With skills in collecting and utilising data to monitor, trend, and report on activity, you're proactive in acting on the results. You’ll have some experience or interest in working in the health or volunteer sector. You’re also quick to learn and capable at picking up new systems including those for budget management and products’ fulfilment.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Ally's to Black communities. We will achieve this by advocating and working alongside those communities to promote change. We're also working to be Ally's to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 16th February 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 24th February 2025.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby loss receives the support and care they need.

Tommy's are the largest charity funding research into the causes of miscarriage, stillbirth and premature birth. We also provide information for parents-to-be to help them have a healthy pregnancy and baby

In 2022 the charities Sands and Tommy’s came together to form a Joint Policy Unit. Our shared vision is for a future where fewer babies die, and inequalities in baby loss are eliminated so that everyone can benefit from the best possible outcomes. 

Working together we want to secure policy changes that will reduce rates of miscarriage, stillbirth, pre-term birth and neonatal death, and to work to eliminate inequalities in these outcomes. We will do this by 

• Holding governments across the UK to account on progress, and ensuring that saving babies lives and reducing inequalities is the national policy priority it deserves to be 

• Working to ensure progress is being made to improve the safety of maternity and neonatal services, so that everyone can benefit from best-practice care. 

• Promoting policy change so that new research and evidence leads to improvements in care 

The Data and Evidence Lead is key to helping the policy unit achieve this. You will analyse a range of public data sets and research findings to track progress on governments’ ambitions to reduce the number of babies dying, assess the impact of key initiatives, and identify any gaps. 

We are looking for someone who has considerable experience of data analysis, including the selection and application of research and evaluation methods. You will be a great communicator with the ability to translate insights into clear messages for different audiences (e.g. policymakers, stakeholders, supporters and the public). 

Experience of leading and managing projects of different sizes and complexity is essential for this role, as is a clear understanding of the relationship between research, evidence, policy and practice. 

Additionally, you will need to have a good understanding of the current policy environment as it relates to reducing baby loss, as well as enthusiasm for continued learning and a willingness to adapt to changing circumstances. 

Please note this is a fixed term contract until March 2026 to cover maternity leave.

Are you a collaborative and organised self starter with excellent attention to detail? Are you interested in supporting refugees and want to help a growing frontline charity to monitor, quantify and communicate our impact to funders and supporters? Do you have experience in administration and data, and enjoy improving systems and processes?

If so, this central role in our charity might be for you! 

Reporting to the Director, AFRIL's Monitoring and Operations Officer delivers the central administrative functions of the charity including office administration, equipment and grants/contracts administration, financial record keeping, and drafting communications for a variety of audiences. You will work closely with the Director and Project Leads to deliver and enhance our monitoring and evaluation systems and organise our annual public fundraising campaign. You will supervise office volunteers. We are a friendly team and there is significant scope for growth in this role. 

AFRIL is a growing, dynamic charity working with asylum seekers, vulnerable migrants, and refugee families in south east London. We support our clients to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems. We engage in policy and legal interventions to influence positive change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We are 15 staff (7 full time equivalent) and over 80 volunteers.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich and Southwark: 

• Casework and Advocacy Service: providing AQS accredited advice, complex casework and legal interventions in housing and homelessness, asylum support, community care, benefits and related matters. We have an immigration project in partnership with Southwark Law Centre.

• AFRIL Food Bank: food vouchers, parcels and essentials to people with no recourse to public funds. 

• Allotment of Refuge: wellbeing support through food growing and climate resilience. 

• Rainbow Club Supplementary School:improving educational attainment through weekly supplementary education in English and Maths, arts, music and sports activities to primary age refugee and migrant children.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.

Shortlisted candidates will be invited to interview on 4th March 2025.

Policy Analyst – Private Sector

Contract: Permanent, Full-time

Location: The role will be based in a WaterAid Office in either United Kingdom, United States, Sweden or Ghana.  All locations are subject to right-to-work eligibility in the respective countries. Hybrid working options are available and can be discussed at the interview.

For the UK Location, we offer a minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary: Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below for some of the countries:

• London, UK: GBP 45,851- 51,583 per annum with excellent benefits
• USA: USD 65,000 - 87,500 per annum with excellent benefits
• Sweden: SEK 47,000 – 50,000 per month with excellent benefits  
• Ghana: GHS 182,753 – 286,864 per annum with excellent benefits

About WaterAid:

Want to use your skills driving companies and other private sector players to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Policy Analyst - Private Sector to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

The WaterAid's Private Sector Policy and Advocacy team where we are working to change company practices while capturing private sector know-how and innovation to ensure everyone everyone has access to clean water, decent toilets and good hygiene. The private sector policy and advocacy team works closely with WaterAid's partnerships and programmes team to drive change through 3 areas: leveraging private finance, bringing about greater water security through integration of WASH in corporate practice, and engaging private sector actors to help extend and ensure sustainability of water and sanitation services.

About the Role:

As a critical thought leader, communicator, and connector, the Policy Analyst - Private Sector will be a critical resource for WaterAid to advance the private sector’s contribution to WASH, working closely with other colleagues across the organisation, and developing informed WaterAid positions and advocacy on the key areas through which WaterAid can work to influence the behaviours and actions of these critical actors in the achievement of water security and WASH services.

In this role, you will support the development of a coherent and evidence-based narrative on the private sector’s contribution to improving water security and WASH outcomes with an emphasis on their role in the delivery of WASH services and impacts on water resources.

You’ll also:

• Understand and document the the best models of WASH service delivery where the private sector has played a key role.
• Support the development of frameworks for integrating WASH into the most salient corporate sustainability mechanisms (both social and environmental), building on existing work completed at WaterAid and facilitating their adoption.
• Lead the work of documenting and developing case studies of positive private sector actions across the federation working closely with colleagues working on private sector projects or approaches.
• Develop a strong project management system for tracking progress and support delivery of all centrally managed WaterAid private sector initiatives, working closely with leads.
• Work with colleagues to conduct analyses of policies that enable the uptake and implementation of the most impactful private sector actions, across service providers to impactors and financiers, for WASH.
• Lead work with Communications and Media teams to disseminate research through media and social media channels and internal communications working with colleagues in program support and knowledge team.
• Coordinate, support and accompany technical and policy leads to represent WaterAid at key meetings, and act as lead when they are not available.
• Coordinate and directly build  a strong network of key players – both within the WASH sector and in broader private sector and development communities – to increase influence and position WaterAid as a leading organisation in terms of leveraging core strengths of the private sector for WASH outcomes.
• Travel as necessary to regions and Country Programmes, as well as to relevant international events and conferences. 

Requirements

To be successful, you’ll need: 

• Very strong project management skills with the ability to work and communicate effectively with and across key internal stakeholders across different geographies, in establishing the necessary evidence, policy positions and research gaps.
• Knowledge and experience working with  private sector actors (with an emphasis on service providers) and understanding how they can provide solutions for improved WASH outcomes, including the key enabling factors necessary.
• Knowledge, interest, and experience in working in and developing frameworks related to corporate sustainability (both environmental and social) that impact on WASH outcomes,
• Excellent verbal and written skills in English with proven experience of authoring high-impact policy briefs

Although not essential, we also prefer you to have:

• Masters’ degree, or post-graduate qualifications and research experience in a relevant water related or development field AND/OR significant experience in private sector delivery of WASH Services
• Functional fluency in French, Spanish or Portuguese
• Excellent communication and presentation skills
• Strong IT skills in Microsoft Word, Excel, Outlook, and PowerPoint

View the full job description here

Closing date: Applications will close at 23:59 on 23rd February 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.  All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy. 

Benefits

As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Working closely with the Head of Marketing and Communications as well as the Events and Programme Manager, the postholder will support the delivery of the training and consultancy programme and support the communications and digital function at SMK.  

With the Head of Marketing and Communications you will support SMK’s communications and marketing activity, aimed at strengthening our stakeholder relations, growing our profile and amplifying our reputation.  This role will focus on digital marketing activity, in particular social media, and content creation.

With the Events and Programme Manager you will support administration, research and communications needs of the training and consultancy programme.  

Good knowledge of digital marketing, especially social media is essential. You should have an interest in developing innovative digital content including copy and visual media for a range of online channels. You will need to be able to produce and schedule quality content related to the programmes to build engagement and sales.

You will also have the ability to develop SMK’s channels further and stay on top of digital trends, audience development and stakeholder engagement practices.

We have some excellent benefits including 25 days annual leave, Christmas closure and an additional one week organisational shut down in August as part of our commitment to work/ life balance.

Job description 

Programme support  

• Provide overall administrative support to meet programme objectives.

• Coordinate programme activities for projects, events and workshops.  

• Support the T&C (Training and Consultancy) team with research around marketing and identifying new clients/organisations.  

• Support with managing and updating SMK’s online systems, including the website, our e-commerce platform, and Mailchimp.  

Marketing  

• Support the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across the channels.

• With direction from the Head of Marketing and Communications, manage and implement the rollout of the Awards social media engagement content plan.

• Oversee our use of social media (e.g. scheduling and asset creation)

• Support with webpage updates when required.

• Collect social media data and monitor engagement

• Be responsible for SMK projects communications when required, which might include digital marketing and communications (webpages, e-news and social media). 

Salesforce  

• Database management, including cleaning and updating records.

• Undertake relevant training when required.

Other 

• Undertake any other duties commensurate with the purpose and remit of the post. 

Person specification 

Essential 

• Demonstrable experience in social media delivery including content creation for appropriate channels and monitoring, collecting and analysing data.  

• Experience in co-ordinating online and in person events.  

• Experience of building effective relationships with stakeholders, such as clients or suppliers.  

• Ability to find pragmatic solutions, seek improvements, and adapt to changing situations 

• Good organisational skills – able to manage own workload effectively, take initiative and work under pressure 

• Willingness to support others where needed 

• Working knowledge of Microsoft Office, with a willingness to learn and use new systems 

• Willingness to work occasional evenings and weekends, if required 

• A good understanding of current issues affecting civil society and change-making 

• Flexible, hardworking, happy to work within a small team, and committed to continuous personal development 

• Good research, analytical skills and structured thinking.

Desirable

• Experience of developing a social media strategy

• Experience of audience development and engagement methods through digital marketing

• Experience or interest in campaigning  

• Experience with Salesforce or another similar CRM.  

Skills  

• Strong administrative and logistical capabilities 

• Good digital marketing skills 

• Ability to use social media tools such as Canva and Hootsuite 

• Good attention to detail and problem-solving skills 

• Some experience of databases (ideally Salesforce) 

You will deliver reporting and analysis to help teams understand what is happening, show trends and dig into changes. You will work with stakeholders to understand their requirements, help build the optimal solution whether that be analysis in Excel or an automated Power BI dashboard and, crucially help them understand what changes they need to make based on the insight.

The ideal candidate will have an inquisitive mind and a drive to help people to use data to make decisions. You’ll have a passion for interrogating data, asking for help when you need to know more, and transforming data into meaningful insight. 
You will be confident in challenging perceptions where appropriate, focussing on what the data shows. Your analytical, technical and strong communication skills with enable you to collaborate with a range of teams, and together increase income and impact. 

JOB DESCRIPTION – Finance & Operations Coordinator

Reporting to: Business Development & Operations Manager

About the role

This role is an excellent opportunity for someone who wants their work to contribute to the effective operational running of the organisation. You will provide a vital link across Collaborate and so you’ll need to be a good communicator and collaborator. You will liaise with our project and internal teams to ensure the accuracy and consistency of our information, to support good management and decision-making. Your work will help us to ensure that we are managing our project budgets appropriately, particularly in relation to expenses and sub-contractor (Associate) costs. 

We’re looking for a highly numerate and well-organised person, someone who enjoys working with data, with impeccable attention to detail and who is eager to support our finance and operations functions.

As with all of our roles, you should seek to embody the values of the organisation in all that you do.

Job responsibilities 

You will be supported by and work closely with the Business Development & Operations Manager and will liaise with our bookkeeper.

Your day-to-day role includes, but is not limited to, the following:

Finances 

• Ensuring our financial records are complete and accurate.

• Processing and approving the team’s monthly expenses.

• Liaising with project teams to ensure project expenses budgets are managed effectively.

• Processing and ensuring our Associates’ invoices are approved and paid each month. 

• Help to develop a new process for approval and payment of our other supplier invoices and will then take on responsibility for that approvals process.

• Managing our invoice schedule, ensuring that we are invoicing for our projects in a timely way

• Liaising with our bookkeeper to maintain the finance inbox, responding to some queries and escalating others where necessary. 

• Informing clients when payments have been received and sending reminders for payment as payment terms are approaching. 

• Liaising with clients (particularly new clients) to ensure that we are set up as a supplier, purchase order numbers are raised to enable us to invoice and that the necessary processes are followed to enable us to be paid for our projects.

• Working with the Director of Finance & Operations to identify, develop and implement improvements to our financial processes and systems. 

• Developing and sharing updates on finances as required, e.g. monthly cashflow updates for the Executive Directors

Operations 

• Ensuring clarity and accuracy on CMAP (our project platform - NB no prior knowledge of this is expected!) for our projects to ensure:

  • Accurate expense handling, to ensure they’re charged correctly to our clients

  • Associate budget allocations are correct and up-to-date

  • Contract budgets match the project budgets and our invoice schedule

  • Checks are carried out before projects are closed

  • You may also be asked to help with other support, checks or analysis to support our smooth project management and oversight

• Acting as key points of liaison between the project teams and the bookkeeper wherever possible and escalating to the BD & Ops Manager and/or the Director of Finance & Ops where needed.

• Working closely with the BD & Ops Manager to develop and improve our operational processes and systems

Challenges of this role 

All roles have their challenges and we think it’s helpful to be open about these and set them out for you to consider if these are challenges you would embrace:

• ‘Managing up and across’ – to enable the effectiveness and development of our finances and operations, you need to work with and make requests of your busy colleagues

• As our organisation develops, our needs will evolve and you will need to adapt and help to drive improvements, developing new processes when needed. This requires an adaptive and learning mindset.

Skills and experience we are looking for:

We don't expect that you will already have experience of doing all of the tasks above. We believe in appointing based on potential rather than simply on past performance. You should have some demonstrable experience in the skills below, which could come from a combination of work, voluntary and/or personal experiences. 

You will be supported by and work closely with the Business Development & Operations Manager, will work alongside our bookkeeper and will also work with the Director of Finance & Operations, all of which will support your ongoing learning and development.

Experience

• Some practical paid working in finance, data or operations, which may also be complemented through relevant personal or voluntary experiences

Skills

• Meticulous attention to detail will be required

• Good communication skills, with a clear and friendly tone when dealing with clients; ability to be confident and proactive in your communications across the rest of the team

• Ability to work independently

• Ability to know when to ask questions and to escalate

• Learning mindset

Important to know:

• Salary: £25,000 pro rata for this permanent role

• Location: we’re a London-based office, but open to explore remote or hybrid working arrangements. Due to the needs of this role, you would need to be in the office at least once a month.

• Working hours: 15-22.5 hours per week, open to exploring flexible working requests that match organisational needs with personal needs/preferences. Possibility to explore increasing hours in the future.

• Additional holiday over Christmas, on top of 25 days' holiday (pro rata) and bank holidays

• Pension contribution

• Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...

• Being part of an inclusive, team-led, learning environment!

About us

Collaborate CIC is at the forefront of pioneering collaborative approaches to social change and public services. As an innovative social consultancy and think tank, we are building the thinking, culture and practice of collaboration to help us meet the challenges of today, together. We work towards a vision of a collaborative society — one that is equitable, caring and sustainable.

To achieve this vision, we act as change partners to public and voluntary sector organisations. We help people to collaborate across sectors, reform public services, put citizens and service users at the centre of their work, develop collaborative and system leadership skills, engage with civil society, and learn together to support change.

We work with a wide range of organisations and sectors. Current and recent clients include Wigan Council, London Councils, Essex County Council, SOLACE, City Bridge Foundation, NHS England, MOPAC, Sport England, Save the Children and the Hertfordshire and West Essex Integrated Care Partnership. We deliver work alone and in partnership with others. As a social purpose organisation, we also share the learning from our work, create tools and resources to support collaboration, connect change makers and host events.

Ultimately, we believe that people and organisations can create a better future together than they can alone, and we bring this conviction, blended with cutting-edge thinking and practice, to all our work.

Please see our website for more information about what we do.

Next steps

Firstly, we would like to invite you to view our role information recording on LinkedIn or our website, where you will be able to hear a bit about the role and what sort of person we think would suit it. If you have questions, please email those to Hannah Tomlinson.

• Apply on BeApplied by midday on Monday 10th February 2025.

• Interview 17-18th February you will meet Hannah Tomlinson and Tara McCaul.

• If a final interview is required, this will be between 24th - 26th Feb so that a decision can be made ASAP.

• We are hoping to make an offer by the end of February with an immediate start or after any required notice period.

Our commitment to our team

We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.

As a Living Wage employer, we believe in paying our team fairly, support flexible working and are committed to promoting equity of opportunity for all. 

Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.

Closing Date: 9 February 2025

Ref 6927

Save the Children UK has an exciting opportunity for a collaborative and strategic individual with extensive marketing experience to join us as our Mid-Value Marketing Manager, where you will work with the Legacy & Mid-Value team to attract, retain, and engage mid-value supporters, delivering exceptional marketing campaigns to deepen relationships, inspire action, and drive income.

Please note that this role offers the opportunity for hybrid working, and will require the successful application to work from our London, Farringdon office up to 4 days per month.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Mid-Value Marketing Manager, you will be responsible for developing and managing our mid-value programme, delivering effective marketing campaigns to build deep connections with supporters and drive income. You will collaborate with colleagues across the organisation to ensure a cohesive mid-value supporter experience that aligns with all touchpoints.

Working within a dynamic, fast-paced team, you will use your audience-first approach, data analysis, and strategic thinking to inspire engagement and action.

In this role, you will:

• Work as part of a multi-disciplinary team to attract, retain, and engage mid-value supporters, using insight and data to understand audience needs and motivations.
• Plan and execute marketing activities to meet ambitious mid-value action, income, and loyalty targets.
• Collaborate with Loyalty and Philanthropy teams to develop mid-value supporter journeys, moving supporters between tiers based on overall opportunity.
• Analyse marketing effectiveness and drive a test-and-learn approach to optimise mid-value output.
• Develop and deliver engaging, audience-focused creative and content plans that inspire action.
• Manage mid-value income and expenditure budgets, including planning, reporting, and reforecasting.
• Ensure mid-value communications comply with legislation, safeguarding standards, and best practices.
• Promote and embed safeguarding policies and procedures to protect children, community members, and staff.

About you

To be successful, it is important that you have:

• Proven experience in attracting, retaining, and engaging mid-value supporters, including developing marketing campaigns and audience-led strategies.
• Significant experience in delivering marketing across mail, email, telemarketing, and events.
• Strong skills in using audience insights and data to optimise supporter journeys and deliver KPIs.
• Experience of managing creative development and production across a wide range of channels and materials, working in collaboration with creative agencies and in-house designers.
• Excellent project management skills, with a track record of delivering complex projects on time and within budget.
• Ability to manage income and expenditure budgets effectively.
• Excellent communication skills to inspire commitment, build networks, and work collaboratively.
• A strategic, audience-first approach with a passion for delivering exceptional supporter experiences.
• A commitment to Save the Children's vision, mission, and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits [here](insert link).

Closing date: 9th February 2025

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (approx 4 days per month).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We are looking for an enthusiastic and talented Data Engineer to join our growing Data and Insights team. Stewardship is growing in its data capabilities and developing an ever-stronger data led culture. Fundamental to that is having accurate, reliable, meaningful data in the right place at that right time. 

The Data Engineer will support stakeholders, including data analysts, our technology teams, and software developers, to ensure optimal and consistent data delivery. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of growing and optimizing Stewardship’s existing data architecture and integrating external datasets to support our next generation of products and data initiatives.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate