CRM Jobs

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.

Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.  We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.

As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

About the Role:

1. Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
2. Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
3. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. 
4. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
5. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
6. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.

About You:

To be successful in this role, you will need:

1. Significant supporter/customer care skills obtained from the commercial or charity sectors.
2. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
3. Experience of working with Customer Relationship Management (CRM) software.
4. Experience of developing innovative and creative engagement programs for supporters/donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good organisation, coordination and project management skills.

Why you should apply:

Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Lancashire Mind is recruiting for a Children and Young People’s School Lead. In this exciting and challenging role, you will mobilise, lead and develop projects in educational settings across Lancashire.

Job title: CYP Schools Lead

Hours: 35 hours (Full-Time)

Contract: Fixed term until 31 December 2025, with the high likelihood of extension

Salary: £31,556

Responsible to: Head of CYP Services

Location: Contractual base is Chorley. Meetings with schools will take place across Lancashire: Blackpool, Central and West Lancashire, North Lancashire and East Lancashire.

We are seeking a confident and motivated individual to lead our Children and Young People's School team. We are looking for someone with experience in cultivating positive relationships within schools, and with a strong understanding of the mental health challenges faced by schools.  

You will lead our school delivery programme; liaise with schools to understand their needs and agree delivery, overs and assess performance, complete all necessary reporting, manage the relationship with the funder, and demonstrate the impact of our CYP services on children and young people. You will manage a small team, offering leadership and support in their roles while handling all necessary HR processes.

Building strong relationships with other CYP service providers across Lancashire will be key. You will collaborate closely with fellow CYP Leads at Lancashire Mind, the wider CYP team and colleagues to ensure we deliver an integrated service that effectively meets the needs of children and young people across Lancashire. You will have experience working with schools and colleges and will have excellent communication skills with the ability to build positive relationships.

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more young people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible. 

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 12pm on 11th February 2025

Interviews will be held on Thursday 27th February 2025

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

Borders Forest Trust (BFT) is investing in their first dedicated, in house fundraising post to provide strategic oversight and expertise to all the charity’s fundraising activity. 

BFT was established in 1996 to restore the ecological health of the various habitats of the South of Scotland, an area with the lowest percentage of native woodlands in mainland Scotland. Since 1996, BFT has been planting new native woodland, restoring peatland and improving many other natural habitats, enriching the biological diversity of around 31 square km across the Southern Uplands and the wider region. 

They demonstrate landscape scale ecological restoration in action, and inspire landowners, statutory bodies, local communities and policy makers to embrace more sustainable models for land use and conservation practice.

Fundraising to date at BFT has seen much success, but it has been responsive and ad-hoc as opposed to planned according to strategic need. To achieve Borders Forest Trust’s vision, and to provide sustainable long-term income, they are investing in a dedicated Development Manager.

The Development Manager will join BFT at an exciting stage, the entire organisation is behind this position and understands the need for it. They are looking for a fundraiser who will thrive on the challenge of designing and implementing their own fundraising strategy and who can provide the expertise needed to build income across all areas. 

The Board of Trustees have highlighted corporate partnerships and philanthropy as areas of great potential, so experience across one or both areas will be valuable for the successful candidate to evidence. 

There is so much potential for this post holder to deliver fundraising success. 

Please download the Candidate Pack for information on how to apply. All interested candidates will have an informal screening call with THINK Recruitment before progressing to submit an application. Please ensure you apply with enough time to have a call before the closing date. 

Head of Operations
Duration of contract: Full-time, fixed term (until May 2026) 
Location: Burlington House, Piccadilly, London W1J 0BF
Reporting: This role reports into the CEO
Salary: £40,400 per annum

The Linnean Society 

As the UK’s premier society for natural history, we provide a unique and valued forum for nature enthusiasts to share diverse experiences and interests. We care for our beautiful collections housed within our historic building, so that they can be used as an inspiration for those new to nature as well as a rich resource for historical research to inform our knowledge about the world. Our journals publish cutting-edge research about the natural world. We value our focus on education to safeguard the understanding and protection of nature for generations to come.

The Society is often described as a ‘hidden gem’, with a small but highly valued audience. However, given the dangers facing the natural world today, our community of nature enthusiasts has never been more needed. We have aspirations to open up our building to new audiences, grow and diversify our membership, expand our activities, and so much more. Having recently secured our historic home in Burlington House for the next 999 years, launched a new strategy and revamped our governing documents, we have a strong and stable foundation upon which to build an ambitious programme of activity. 

This role is responsible for ensuring highly effective operational and business support for the Linnean Society. Sitting on the Senior Management Team, they play an active role in developing an exciting and vibrant future for the Linnean Society.

Job Description

The post-holder leads the team responsible for the operational ‘glue’ of the Linnean Society. They ensure all operational and buildings processes are in place in order to provide a happy, safe and efficient working environment for staff. With a commercial mindset, they are motivated by raising income through venue hire, merchandising and other innovative schemes. They are also the Society’s representative on the Burlington House Operating Committee, the group responsible for managing the operations and services of the whole Courtyard.

Primary responsibilities: 

• Managing a small team of talented staff who are highly committed to the work of the organisation 

• Ensuring the most effective operational systems, processes and resources are in place to support staff across the organisation

• Ensuring Health and Safety policies are frequently updated and regulations are followed

• Maximising income from the building through venue hire, room rental, merchandising and other innovative enterprising schemes

• Dealing with suppliers and other operational stakeholders in a courteous manner to ensure best value and efficiencies for the organisation

• Sitting on the Burlington House Operating Committee to ensure the operational obligations of the Headlease and Underlease are carried out

• Setting an annual premises and operational budget, and ensuring good cost control throughout the year

• Leading on plans to envision productive, safe and welcoming spaces that are suitable to support the delivery of the future plans of the organisation 

• Effectively maintaining the building to high safety standards, and ensuring the offices and internal spaces are conducive to a productive working environment for all staff, room hire clients, Fellows and guests

• Ensuring the Business Continuity Plan, and other relevant operational policies, are updated regularly, and all staff are aware of their contents

• Communicating relevant operational and building developments to staff and Council, and welcoming feedback to support improvements across the organisation

• Playing a role on the Senior Management Team including input into business planning, organisational strategy and decision making 

• Ensuring all relationships with relevant stakeholders are undertaken in ways that comply with GDPR and privacy policies

• Undertaking any other duties that are reasonable for a post of this nature

Experience and knowledge

• A minimum of five years’ experience in operational management within a similar organisation 

• Previous experience in managing people and budgets 

• Experience of dealing with suppliers, procurement and contract negotiations 

• Experience of buildings and premises management, ideally in a heritage setting 

• Proven experience in generating income from commercial enterprises such as venue hire or rental income 

• Experience in working with a data-driven approach using robust qualitative and qualitative evaluation and/or CRM systems 

• Experience of dealing with suppliers, negotiating best deals and scrutinising contractual arrangements 

The deadline for applications is midday on Friday 21 February 2025

TO APPLY AND FOR MORE INFORMATION:

If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.

No agencies please.

We are looking for an experienced, proactive and creative fundraiser to develop and manage individual giving at our national charity. As the sole individual giving fundraiser at the charity, this is a multi-faceted, strategic thinking role with room for growth. Your role will involve a variety of duties, including annual planning for individual giving activities to grow and develop our supporter base; budget management; development of stewardship including a supporter journey to grow connections to the charity; and line management responsibility for the Fundraising Administrator.

Individual giving is an area of growth for the charity and we are looking to build on what has already been achieved in this area. Working in our fundraising team, you will contribute to the wider aims of the team and organisation, developing and delivering individual giving and stewardship for supporters to develop and grow this income stream further.

You will continue development on a creative and comprehensive individual giving programme focusing on in memory, lottery, direct marketing and appeals, regular and payroll giving, gifts in wills and membership schemes. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience in the charity sector to our organisation. You will represent and promote the work, vision and purpose of the Huntington's Disease Association.

This is an essential role in a small, national organisation supporting people affected by Huntington's disease.

Learn more about the role in the job pack included.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

We’d prefer the successful candidate to work a minimum of two days a week in our Liverpool office, but we’re open to flexibility based on individual circumstances and preferences

Closing date for applications is Monday 10 February 2025, 9 am. 
 

Interviews will be held on Thursday 20 February 2025.

Benefits:

* 25 days annual leave plus public holidays (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Tax-free working from home allowance
* Flexible working approach
* Supportive and positive working environment
* Fantastic learning and development opportunities

We are looking to recruit an experienced individual with a strong background in operations and office management, financial management, human resources, and some experience of communications to play a central role within our small but dynamic team. The role focuses on developing and overseeing the smooth running of our internal systems and processes, ensuring financial, legal and regulatory compliance, developing and managing a database to monitor the implementation of our strategic plan, and managing risk. 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists. 

The Operations Manager role combines governance, human resources, financial management and operational delivery, with some involvement in communications. Working closely with the Executive Director and external bookkeepers, you will be critical in ensuring that all legal, regulatory and statutory requirements of the charity are met, in addition to delivering accurate financial management, and carrying out key HR functions. You will lead on general office management, including IT systems, events and logistics, and be responsible for some communications functions, including managing ILP’s website and social media.  

This is a broad and varied role of critical importance to the smooth and effective running of the charity.

Please download our application pack for more details including the full role description and candidate profile.

ILP is an equal opportunities employer. The current Operations Manager is available to answer any questions about the role.

Forces Employment Charity is seeking a dedicated employment advisor to join us. As part of a national team, you will provide employment and training advice and guidance to a remote caseload of spouses and partners of still serving Armed Forces and ex-service personnel (Veterans) in the UK and overseas with personal development and/or until they are settled in sustainable careers.

The programme provides a combination of virtual and face-to-face coaching and mentoring, events, practical employment support, access to training, apprenticeships, and corporate mentoring to offer the best possible opportunities to upskill and gain fulfilling employment.

Reporting to the National Employment Projects Manager. This position is full-time, 35 hours per week with a salary of £29,000 per annum. This role is Home-based (with community outreach) in the Colchester region with community outreach throughout the region (Southeast, East of England, London).

The role involves regular travel across the operating region and working from home when not out in the community. The usual working hours are Monday through Friday, 9 am to 5 pm. However, there may be an occasional need to work outside core hours to meet the demands of the role.

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Principal Responsibilities:

· Make a positive impact by putting our clients at the heart of everything you do.

· Assess individual clients’ needs; identify any challenges and barriers.

· Build rapport, show empathy, motivate, and increase aspirations.

· Support clients to develop their CVs and prepare for the job application process and interviews, along with soft skills including basic digital upskilling if required.

· Networking and engagement: promote the benefits of FEC case worker support to spouses and partners (families) of Armed Forces and Ex-Service personnel, and stakeholders.

· Work with the EP Marcoms officer to promote FEC Spouses & Partners support to beneficiaries, charities and other organisations working with military spouses and partners.

· Work with EPMs and ERMs to support Employer Engagement to generate employment opportunities for military partners and spouses.

· Provide advice and guidance to spouses and partners of serving Armed Forces and Ex Forces personnel throughout the journey into employment or training following the FEC Case Management Guidance and Work Instructions.

PERSONAL SPECIFICATION

Essential Competencies:

· Reside in, or within easy commute of, Colchester

· Evidence of working in a customer facing environment and delivering excellent customer service.

· Strong collaborator and teammate.

· Able to demonstrate coaching/mentoring experience and influencing skills.

· A desire to achieve through self-motivation and initiative, with an ability to exercise judgement and discretion.

· Empathy with Armed Forces personnel and an understanding of the challenges faced by them and their families in finding appropriate and sustainable employment.

· Strong organisational and administrative skills and experience of using a CRM.

· Passionate about personal development and helping others achieve their goals.

· Aligned with and committed to our organisational values.

Desirable Competencies:

· Lived experience.

· An understanding of the employment and education market, including recruitment, welfare-to-work provision, work-based learning, and vocational training.

· NVQ L4 in Advice, Information and Guidance.

Security Clearance

Successful candidates will be the subject of an Enhanced Disclosure & Barring Service (EDBS) check. The job offer will be subject to a successful DBS enhanced.​

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FEC is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

​If you meet the criteria and are passionate about this role, we encourage you to apply. The closing date for the position is Midnight, 21 February 2025.

The first stage of online interviews will begin during the week commencing 24 February 2025, and the final face-to-face interviews will be conducted during the week commencing 3 March 2025 in London or Colchester area.

About Koreo

Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change. 

We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on:

• Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.

• Leadership Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.

• Purpose, Strategy & Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.

• Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.

Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.

The Role

Koreo is looking for a Senior Business Development and Partnerships Manager to drive growth across our programmes, particularly Charityworks and 2027. These programmes aim to create a more diverse social change sector by placing young people from across the UK in 12-month work placements with nonprofit organisations, also known as host organisations. Alongside their work placements, participants take part in a year-long, ILM-certified leadership and development programme designed to accelerate their impact and future potential. 

We are seeking a dynamic and proactive individual who thrives in a hands-on sales and relationship management role. This person will be responsible for securing work placements for our candidates by engaging with both new and existing host organisations across the nonprofit and grant-making sectors. They must be skilled at maintaining relationships with long-standing partners while also driving new business to support the overall growth and success of our programmes. Each year we aim to secure 150 work placements for diverse young talent from across the UK. 

Working closely with the Director of Programmes and Managing Director, and line managing the Programme Marketing and Communications Manager and  Recruitment Coordinator, the Senior Business Development and Partnerships Manager, will play a key role in executing Koreo’s programmatic growth strategy. They will identify and cultivate new leads to build a strong prospect pipeline of host organisations, pitch to secure new partners and manage relationships with existing partners, while also overseeing the recruitment of participants into our programmes. 

This role is an exciting opportunity for someone with strong sales, partnership management, recruitment and/or business development experience who is passionate about building a more inclusive and impactful social sector.

Key Responsibilities

As Senior Business Development and Partnerships Manager, you will hold responsibility for:

• Strategy Development & Implementation: Working with Directors to articulate and implement business development strategies that support the growth of Koreo’s Programmes.

• Business Development: Cultivating new business leads, pitching our programmes to prospective clients and securing work placements for programme participants, while growing the network of non-profit organisations engaged in our programmes.

• Operational Infrastructure: Ensuring our operational infrastructure effectively supports the entire sales pipeline, from identifying warm leads to tracking sales-qualified leads, converting prospects, contracting, and invoicing clients. This includes responsibility for our CRM (HubSpot) as well as overseeing data management and metrics tracking.

• Recruitment Campaigns: Supporting the implementation of campaigns that attract diverse applicants to our programmes and overseeing their assessment and selection, as well the process for matching successful candidates into roles with our partners. 

• Marketing & Communications: Support the Marketing Manager in developing marketing collateral and delivering email and social media campaigns that promote Koreo’s programme offers to prospective applicants and clients.

• Account Management: Facilitating high-quality account management for our existing partners, identifying opportunities to strengthen and deepen engagement with them, and prioritising retention. This will include regular engagement with partners through updates, meetings, and running events.

• Line Management: Contributing to a just, inclusive and regenerative work culture in which a diverse team can do its best work, this includes line management of a small team in a way that is aligned with Koreo’s values

• Representing Koreo: Championing Koreo and our wider work externally, inspiring others to join our vision for a more equitable and inclusive future for the social sector.

To read this advertisement in welsh click here.

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Samaritans Cymru have an exciting opportunity to join their team as Community Influencing Manager.

You’ll lead our Community Development Project to increase Samaritans local profile, connection and influence in Wales. This is a varied and flexible role where you will use your communication and influencing skills to build partnerships and engage with local communities and Samaritans branches. You’ll coordinate and support Samaritans representation on local and regional groups in Wales, relevant to suicide prevention and develop a plan to engage at risk communities and individuals, helping to increase suicide prevention and ensure fewer lives are lost to suicide in Wales.

It’s a great time to join Samaritans as we're currently delivering our strategic delivery plan and the work you do in this role will contribute towards our vision that fewer people die by suicide.

​

The role:

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• Initially a 12-month fixed term contract covering for maternity leave
• Full time – 35 hours per week
• £40,000- £41,500 per annum plus benefits
• We are passionate about flexible working, talk to us about your preferences
• Based in Wales, with a blend of home working and from our Cardiff based office, with frequent travel within the Welsh region.
• Some occasional out of hours/weekend attendance at events/meetings within the Welsh region

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Full Job description here.

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Employee Benefits

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We offer some brilliant benefits including flexible working, family-friendly policies, and training to support your development. You'll have 28 days annual leave, plus bank holidays and we match your pension contribution up to 5%. You can claim money back via a Health Cash Plan and wellbeing options including a free subscription to Headspace and a PerkBox account.

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Find out more about working for us in our recruitment brochure here. Welsh version here.

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Hybrid and flexible working:

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We are a flexible organisation, and we embrace hybrid working – a mix of connecting in-person and virtually. We’re aware that the world is changing, and we all want and need different things from our work and home lives.

From January 2025, alongside the ability to work from home, we’re moving to a framework of mandated, in-person time each year. This expectation is around 2 days per month. This includes a blend of in-person meetings with your line manager, team meetings and working in-person with colleagues in other areas of the organisation. We believe this approach will enable our people to communicate, connect and collaborate in the most effective, positive and inclusive way. We’ll also looking at how we improve effectiveness of how we work together virtually. Further info can be found on our careers website.

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Application

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Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We warmly welcome applications from a diverse range of backgrounds and experiences. We are committed to making our recruitment processes accessible to everyone and are flexible in how we receive information. If you would like to apply via a different format or let us know how we can support you to be the best you can be, please contact the People team.

If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a covering letter outlining your transferable skills and experience. You’ll also be asked to answer some application questions. This role will close for applications at midnight on 18th February, with interviews taking place on 03 and 04 March.

Open Age is seeking a dynamic and enthusiastic Development Worker to help expand and enhance our successful Men's Programme, the Men’s Space. Managed by the Men’s Space Programme Coordinator, this important role at Open Age will help older men improve their health & wellbeing with a dedicated group activity programme.

About Open Age

Open Age is a charity committed to improving the lives of people aged 50+ by supporting them to stay physically, mentally, and socially active. We do this through the provision of a unique programme of 250+ group activities, trips and events running every week – including physical activities & sports, social groups, arts & culture sessions, learning & skills courses, and more!

In addition to our fun and impactful group activities, Open Age also has a dedicated Outreach & Support Team who work to connect local older people with the charity and wider community. This Team offers a range of short-term 1-2-1 support for over 50s who experience barriers to connecting, such as becoming an unpaid carer or living with reduced mobility.

About the Project & the Role

We work with over 4000 older beneficiaries here at Open Age and just 19% are men. Our Men's Programme seeks to encourage more older men to connect with Open Age and their wider communities by offering dedicated activities, opportunities and support for local men age 50+.  Every session is designed to help foster a sense of community and improve mental health & wellbeing.

The Men’s Space at Open Age currently offers weekly sessions including physical activities, social events, and cooking sessions, as well as a range of monthly health & wellbeing workshops and fun trips.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Hybrid working, offering a flexible combination of office and home-based working depending on your role.

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.

Applying for this role:

To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages) to job website. CV’s without covering letters may not be considered

The closing date for applications is 9am Monday 10th Feb 2025

Interviews will be held after the closing date.

Please email us to ask about any reasonable adjustments you may need to be able to apply to this role.

Interview dates: Week of 10th Feb 2025 (if not held right away)

The successful applicant will be required to undergo an enhanced DBS check. 

Equal Opportunities:

Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.

As Community Engagement Coordinator you will be assisting Open Age with its current strategic missions of learning & growth. Situated within the charity’s Outreach & Support Team, you will support the delivery of a specific project seeking to enhance our engagement, understanding, and cohesion with local diverse and marginalised communities.

In this role you will develop partnerships to help Open Age listen to community needs – collaborating with groups supporting global majority individuals to co-produce activity delivery that centers lived-experience, social cohesion and community connection at its core. A key target of this important project is to work collaboratively to ensure our Open Age activities and services are increasingly accessible and relevant to any local older person who wishes to join.

About Us
Open Age is a London-based charity dedicated to supporting & enabling older people to live happy, active and socially connected lives. We run a unique and exciting programme of over 250 group activities each week – from fun physical activities like Zumba or Chair Yoga, to stimulating Learning & Skills courses like digital skills and languages, to incredible arts and performance opportunities…  and more!

With over 4000 beneficiaries living across the West London area, Open Age has grown over the last 30 years to offer activities & services which reflect and embrace the diversity of the West London communities we support.

Along with a fun-filled and impactful group activity programme we also offer a range of dedicated community outreach and support services – helping to ensure any older person living locally can access Open Age and its vibrant community of beneficiaries.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Hybrid working, offering a flexible combination of office and home-based working depending on your role.

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.

Applying for this role:

To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages) to on apply on job website. CV’s without covering letters may not be considered

The closing date for applications is 9am Monday 10th Feb 2025

Interviews will be held after the closing date.

Please email us to ask about any reasonable adjustments you may need to be able to apply to this role.

Interview dates: Week of 10th Feb 2025

The successful applicant will be required to undergo an enhanced DBS check. 

Equal Opportunities:

Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.

We are seeking an organized and proactive individual who thrives in a collaborative environment. The ideal candidate will possess excellent administrative and communication skills, with the ability to manage training enquiries efficiently and issue certificates promptly. They should be able to work autonomously and be committed to helping delegates access training and resources.

Role Requirements 

Duties will include but not be limited to: 

General Administration: 

• Supporting with the day-to-day requirements of the delivery leadership team. 

• Issuing certificates to delegates on completion of training. 

• Dealing with enquiries in relation to training and booking delegates on to the relevant training. 

• Supporting delegates to access training and resources. 

• Minuting meetings. 

• Supporting with resource uploads to our website and portal. 

• Managing workshop bookings on our website 

• Uploading information to our CRM system, ensuring information is up to date. 

• Developing email lists to share information to delegates about relevant training. 

• Manage office supplies and place orders for merchandise. 

• Maintain online documentation / Ygam SharePoint. 

• Book meeting premises/rooms as required for meetings or training events. 

Information management & communications:  

• Ensure records are maintained in accordance with GDPR/data protection legislation. 

Person Specification  

Essential 

• Previous administration experience. 

• Excellent I.T. skills, specifically Microsoft Office products. 

• Excellent organisational and time management skills plus ability to multi-task and work to deadlines within a busy environment. 

• Ability to work as part of a team, as well as working on own initiative. Be self-motivated and progress own work at pace. 

• Excellent communication skills – both verbal and written. 

• Confident in dealing with difficult conversations and complex situations. 

• Capable of working with confidential information and maintaining its security. 

• Process driven, attentive to detail, and with a keen eye for improvement to support productivity. 

• Professional and positive manner and approach; able to establish and maintain good working relationships at all levels. 

• Understanding of (and commitment) to Equality, Diversity, & Inclusion. 

• Employment rights to live and work in the UK. 

Desirable 

• Working knowledge of CRM (preferably SalesForce). 

• Familiarity with WordPress 

• Previous experience of working within the Charity sector. 

Network and Supporter Services Assistant
Contract length: 12 month FTC
Salary: £27,040 per annum
Location: King's Cross, London N1C (Hybrid)

Who are we?

Art Fund is the UK’s national charity for museums and galleries. We fundraise to help public arts organisations to develop and share their collections, to connect with their communities, to invest in professional development for their staff, and to inspire the next generation. We are supported by our growing membership of 135,000 through the National Art Pass, as well as many individuals, trusts and foundations, funding partners and companies.

The role

We are looking for a Network & Supporter Services Assistant to join us for 12 months to support the National Art Pass Network and Supporter Services teams.

This post offers the opportunity to develop experience and understanding of large-scale membership scheme process and communications, and by embedding across two teams the post-holder will have the opportunity to refine and streamline cross-departmental processes.

For the National Art Pass Network team: Support incoming queries from museums, galleries and historic places that are part of the National Art Pass membership scheme (a network of 900+ venues) and manage internal and external enquiries relating to the network.

For the Supporter Services team: Support the delivery of inbound and outbound customer service, multi-channel communications – including email, telephone and post - to members, supporters, and the wider public – which are mainly delivered through our third-party providers.

Responsibilities across both roles include responding to and redirecting enquiries, setting up accounts and maintaining accurate records on the website, CRM system and Professional Dashboard, and troubleshooting issues.

Key Employee Benefits

Our excellent benefits package includes:

• Generous annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Art time – a half day per month to visit museums and galleries.
• Life Assurance – cmover for up to three times your basic salary.
• Season Ticket Loan
• Healthcare cash back plan and wellbeing app
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. We have a hybrid working model of minimum 2 days per week at our King’s Cross office (2 Granary Square, London N1C 4BH).

Closing deadline: 23:59 on 7 February 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.

OCF is seeking a Grants Officer for the effective delivery of grants to charities and community organisations in Oxfordshire, who has real insight into their needs. 

The successful candidate: We're looking for passionate advocate for the great work done by these grassroots community groups and charities. You likely have insight into their work having been a volunteer, trustee or staff member, and/or having benefited from the work they do. You know it’s not easy applying for funds, and you’re excited about helping every group to have a fair opportunity by ensuring OCF is inclusive and accessible. You enjoy interacting with people both in person and virtually, getting to understand the work they do. You are also a details person, committed to careful record-keeping and task-management to ensure that OCF provides an excellent level of service to groups. You are a proactive problem-solver and a team player who enjoys being part of a small organisation and getting things done together.