Contract Operations Manager Jobs
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National AIDS Trust is the UK's HIV rights charity. Join us and you can play a key part in stopping HIV from standing in the way of health, dignity and equality, help us bring an end to new HIV transmissions by 2030. Our expertise, research and advocacy secure lasting change to the lives of people living with and at risk of HIV.
We're looking for a confident self-starter to take on the multi-faceted role of Assistant to the Chief Executive. The role is crucial to the smooth running of the organisation, responsible for supporting the Chief Executive and senior staff including diary management, drafting correspondence and presentations, and liaising with internal and external stakeholders confidently and sensitively.
You'll have proven experience of providing high-level administrative support to senior executives, excellent verbal and written communication skills, and the ability to handle confidential information with discretion. You'll be a capable team player with a proactive approach to problem-solving and meticulous attention to detail. This vital and varied role is involved in every aspect of our organisation's work, providing an ideal opportunity for someone looking to progress in the sector.
Closing date for applications: Wednesday 9 October 2024 (9am)
Interviews: Monday 21 October 2024 at National AIDS Trust's offices in London
The application pack documents can be downloaded from our website, or by emailing us quoting the job title for a paper copy, or by calling us. All materials are available in larger fonts upon request.
National AIDS Trust is committed to equality and diversity and particularly encourages applications from people living with HIV, gay and bisexual men, trans and non-binary people, and people from black and minority ethnic communities.
We welcome applications from disabled people and are committed to making reasonable adjustments wherever possible.
National AIDS Trust (NAT) is a Registered Charity No. 297977 and a Company Limited by Guarantee No.2175938 (registered in England and Wales)
The client requests no contact from agencies or media sales.
Job Title: Energy Programme Manager
Company: Gorta T/A Self Help Africa
Location: Lilongwe, Malawi
Contract type: International/National 2-year fixed term contract, full time
Reports to: DCD Programmes
Organisation overview:
In late 2021 Self Help Africa (SHA) and United Purpose (UP) merged, with our Global Office in Dublin, Ireland and a UP office in Cardiff, Wales. In early 2023 we launched a new five-year organisational strategy, which defines our shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.
Our three values are:
- Impact: We are accountable, ambitious and committed to systemic change
- Innovation: We are agile, creative and enterprising in an ever-changing world
- Community: We are inclusive, honest and have integrity in our relationship
We require a team ready to live up to our values to encourage initiative and valuing of partnerships, thus requiring a Country Director who can model our values, and be able to build on the strengths of our teams.
We are in the process of transitioning country registrations from United Purpose to Self Help Africa in The Gambia and Senegal and these two countries form an integral part of the West Africa programme along with Burkina Faso and Nigeria. Self Help Africa is now registered in The Gambia.
Job Purpose:
The Energy Programme Manager will provide strategic and technical leadership in the delivery and development of the SHA Energy programme in Malawi. They will be expected to oversee the implementation of SHA’s existing portfolio of Energy projects in Malawi, provide technical input to the team and sector in Malawi, continue to develop programme approaches based on evolving best practice and the changing landscape, and mobilise resources for continued growth of the programme.
The position will report to the Malawi Deputy Country Director- Programmes and there will be regular meetings between the Energy Programme Manager, other Programme Managers and Management Team in Malawi and technical advisors from SHA’s Global Office. The role will also involve capacity building of national staff in Malawi to take increased ownership of the programme and enable its continued growth. The Energy Programme Manager will leverage their technical and contextualised knowledge to provide expert advice and advocacy to Malawi’s energy sector (particularly in the areas of cleaner cooking, carbon finance and off-grid electrification) and maintain the programme’s close and productive relationships with its donors and stakeholders to expand the reach, sustainability and impact of our work.
Key Responsibilities:
1.Programme Management and Oversight
1.1 Quality Assurance
- Ensure the programme portfolio is delivered in line with good practice and quality benchmarks in line with sector-based standard operating standards and GESI tools etc
- Ensure an adaptive management approach is taken
- Work with the Monitoring Evaluation Accountability and Learning (MEAL) Working Group through National MEAL Manager to ensure that we are documenting learning and integrating it into programme design and delivery.
- Ensure MEAL data collected is in line with national MEAL framework through participatory M&E approaches and integrating feedback from staff, partners and project participants.
- Liaise with relevant organisation technical advisors and incorporate learning and global expertise in the programme cycle
- Ensure value for money and efficiency across the programme cycle
- Conduct field visits to monitor project progress.
1.2 Compliance & Risk
- Oversee the development and timely submission of high-quality donor technical and financial reports, in collaboration with projects and operations colleagues
- Ensure that processes are in place to allow for systematic and inclusive feedback to communities and stakeholders on all programme reports and evaluations undertaken
- Working with Project Managers to ensure all projects develop annual, quarterly and monthly plans and that these are actioned and reported against
- Deliver a consolidated risk assessment for the programme portfolio every month and ensure mitigation measures are actioned and followed
- Ensure that internal audit is adequately budgeted across the portfolio
- Ensure that internal audit findings and recommendations are followed up on and actioned as per agreed timelines
- Ensure that every project in the portfolio has a grant opening and closing meeting and that these are filed
- Ensure that every project has monthly review process
- Ensure adequate oversight on all financial transactions and project activities to reduce the risk of non-compliance with policies and risk of fraud
- Ensure annual procurement planning and that all project procurement is cost effective in line with donor and organisational policy
- Ensure that project implementation is complying to donor driven policy and direction, such as the DSA policy, and engaging in communication and advocacy through the MT where donor direction is not in line with the Malawi 2063 or the organisation’s vision and mission.
1.3 Finance
- Oversee internal monthly financial reports and project budgets and cashflow forecasts
- Ensure full project spend without disallowance
- Authorise all project related expenditure in line with SHAs Delegation of Authority framework
- Support and oversee project related procurements.
1.4 Safeguarding
- Ensure that all projects have an active trained safeguarding focal point who can effectively disseminate the reporting channels and policy
- Ensure that all project have a safeguarding plan and report against this during monthly meetings
- Ensure that reporting channels are promoted and visible across all projects in the portfolio
- Ensure that all colleagues within your portfolio have undergone safeguarding training and signed the global code of conduct
- Ensure all staff, partners and stakeholders sign, comply and promote the SHA Safeguarding policy and code of conduct.
1.5 People Management
- Manage teams of staff across all projects in your portfolio and provide line management to Project Managers
- Incubate and enhance skills development of staff across the programme, encouraging learning and development, identifying opportunities for professional development and upward mobility within the organisation
- Ensure all staff members in your portfolio have completed an induction, have passed probation and that annual PDRs are conducted
- Ensure the portfolio has the right team in place in line with the strategy and the values of the organisation
- Ensure that the portfolio can retain and attract skilled and experienced gender balanced teams
- Ensure that you are promoting wellbeing across your team and that staff are encouraged to take their leave entitlements and access training and wellbeing opportunities provided by the organisation
- Cultivate a culture of accountability, adherence to group policies, and prioritization of staff welfare and security.
2.Strategy and Programme Development
- Ensure we are working in line with the locally-led development approach
- Provide technical support to programme implementation for Malawi Energy programme staff to deliver consistently high quality, innovative programmes in both the energy and carbon finance sectors.
- Working within the Malawi Country strategy, and working with other Programme Managers, towards the delivery of our Strategic Objectives and ensuring integration across our work
- Feed into the development of new Country Programme policies and position papers
- Keep up to date with global good practice, technology, approaches and emerging trends, as well as innovative ideas, translating them to the Malawi context
- Capture learning and adapt programming accordingly to maximise impact for communities
- Feed into and promote our Community-Led programming policy work. Maintain long term local and international donor relations to ensure continuation and growth of existing funding
- Keep abreast of new funding opportunities and oversee the development of high-quality proposals for existing and new funders based on organisational learning. Diversify funding sources and secure funding for existing and new areas of focus in line with the CP strategy including carbon finance and impact investment.
- Foster establishment and growth in SHA’s sustainable energy social enterprise
- Where requested by other Country Programs, to provide remote technical advice to assist in the delivery of their projects.
3. Partnership, Representation and Advocacy
- Act as a thought leader in the energy sector in Malawi providing technical support and strategic direction to a wide range of stakeholders across private and public sectors, and civil society.
- Support the National Cookstove Steering Committee (NCSC) as a key member of the coordination group for which SHA is the secretariat. This includes leading the organisation of the annual Cleaner Cooking Conference and quarterly coordination group meetings.
- Maintain, strengthen and build networks and alliances at national level with government, academia, donors and local organisations
- Maintain, strengthen and build partnerships with companies and entrepreneurs to augment the programme’s reach and sustainability of impacts through market-based approaches.
- Ensure active engagement of the programme at district level with all relevant government structures
- Act as the primary focal point for all donors that fund the programme portfolio
- Liaise with Government of Malawi counterparts (national and district) and ensure we are visible and working in line with Government needs and priorities
- Represent SHA at workshops and conferences, ensuring our organisation and work is visible
- Maintain and expand our partnerships across Government, academia, private sector, NGOs and wider civil society, working in coordination with our Partnerships Manager
- Proactively engage in relevant fora and working groups to achieve systemic change within the sector
- Ensure all programme learning is shared internally and externally.
Knowledge, Experience and Other Requirements:
Qualifications and Experience
- Degree level qualification in energy, development, environment or other relevant discipline (post-graduate preferred)
- Minimum of 3 years’ experience in a similar position in sub-Saharan Africa, focusing on green energy access
Essential
- Demonstrated strategic judgement, planning, co-ordination and prioritisation skills
Demonstrated project and programme design and proven ability to secure funding from a variety of donors including international development agencies, impact investors and the private sector - Demonstrated project/programme management skills including managing a portfolio of simultaneous projects, monitoring and compliance, budget management, and line managing a team of employees
- Demonstrated communication, partnership building and advocacy skills with a wide range of stakeholders including from private and public sector, and civil society
- Demonstrated understanding of energy in the Global South including improved cooking and off-grid electricity (solar mini-grid and productive uses of energy in particular)
- Experience of developing and monitoring carbon finance projects, particularly improved cooking
- A strong understanding and appreciation of safeguarding principles
- Self-starter, capable of innovatively developing the programme
- Attention to details and flexible approach to work
- Demonstrated cross cultural communication skills and ability to build institutional capacity and provide mentorship to staff
Desirable
- Demonstrated experience in programme strategy design
- Ability to pilot innovations and scale-up effective programming initiatives, through an entrepreneurial mindset
- Experience living in Malawi and/or Sub-Saharan Africa and working in the energy sector
How to apply:
To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.
Only applications submitted via our website will be considered for this role.
Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Specific roles may require Police/DBS/Garda vetting.
Self Help Africa strives to be an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
We are looking for an Office Manager to lead on a range of administrative and finance tasks ensuring the smooth running of The Politics Project office.
ABOUT THE POLITICS PROJECT
We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. We are experts in supporting young people and politicians to engage through political contact.
We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections.
ABOUT THE ROLE
The Office Manager would work with our small team of 7 staff by providing organisational and administrative support.
The ideal candidate will possess exceptional organisational skills, advanced proficiency in G-Suite (Docs, Sheets, Slides), general bookkeeping skills and the ability to work effectively with minimal supervision. Experience of working with a database is a desirable skill.
The post holder will:
- Work with the Director and wider team to ensure efficient office operations.
- Implement and maintain procedures/office administrative systems.
- Manage office supplies and equipment.
- Manage databases. Check that data protection laws are being adhered to in relation to the storage of data, and review and update policies (training can be provided).
- Organise regular internal meetings and planning days.
- Provide administrative support to the Director including scheduling meetings and handling correspondence.
- Book and arrange travel for staff.
- Process invoices and staff expenses.
- Managing office budgets.
- Order stationery and IT equipment.
- Assisting the organisation's HR functions by keeping personnel records up to date, arranging interviews and overseeing the administration process for inducting new staff.
The job is based on a 12 month fixed term contract (including a 6-month probation period), with opportunities for extension.
The Politics Project is based in London and the post holder will be expected to work from the office at least two days a week. The role is part time, 4 days a week. Working hours will be agreed with the post holder when they start. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required.
Benefits:
- 25 days’ holiday plus Bank Holidays and three days of holiday between Christmas and New Year (pro rata).
- Friendly and inclusive environment.
- Professional development opportunities, to upskill and train you.
- The opportunity to work in an organisation making a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You have outstanding organisational and administrative skills, with the ability to work under pressure, identify priorities and proactively solve problems.
You will effectively deliver against set targets to agreed deadlines.
You will work well with other members of the team to help The Politics Project achieve its mission.
You will be IT literate.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
TO APPLY:
To apply please submit through the CharityJob website a CV and a covering letter that is no longer than 500 words.
The closing date is 11:59pm on Sunday 6th October 2024.
Initial interviews are planned for the week beginning 14th October 2024.
Position type: Full time 37.5 hours per week – Maternity cover - fixed term contract for 15 months
Responsible to: Regional Director – East and Southern Africa, with a dotted line to Regional Director – West and Central Africa
Key Interdependencies: Travel Team, Supply Chain, Programme Quality team, Emergency Team, Programme Funding Team, Finance and Legal teams.
Location: Truro, Cornwall (Hybrid) or Remote (UK based) with quarterly travel to our HQ in Truro
Travel: Work away from home, this may be UK or overseas training or in-country Programme support. You may be required to deploy for up to 40% of your time in any calendar year.
Start Date: November / December 2024
Role Purpose
ShelterBox is searching for an experienced humanitarian professional with previous programme management experience to join our agile and effective International Programmes Department. This is a transformational and impactful role. The successful candidate will manage urgent priority activities and international programmes/projects within a specific country, ensuring we deliver high quality, impactful outcomes at speed and scale for the people we support.
Reporting to the Regional Director, the Programme Manager will support the establishment and management of new and existing emergency and protracted ShelterBox programmes. Aligning with wider regional strategy, the Programme Manager will create and implement a longer-term strategic vision and direction for continuing support within their designated area of responsibility. They will also lead on strategic humanitarian relationships within this area to help maximise ShelterBox’s programme impact and influence.
This role will also work closely with the Programme Quality team, to continue to measure the quality and impact of our work. The Programme Manager will also support a programme funding strategy for their designated area of responsibility, working closely with the Programme Funding team in developing sustainable programmatic funding opportunities.
The role is expected to have a strong focus on Ethiopia and Burkina Faso, with other countries to be determined dependant on both existing portfolio and new emergencies. Regular travel is expected and we expect the successful candidate to be willing and able to undertake this travel.
The role will also encompass high-level relationship building and advocacy with partner organisations to consolidate the reputation and position of ShelterBox within the humanitarian sector.
French language is not an essential skill for this role, but French speaking candidates of level C1 or above will be favourably considered.
We look forward to welcoming candidates who share our passion and teamwork to achieve this.
Duties will include but not be limited to:
· Establish and manage programmes within assigned area in line with the organisational and regional strategy. Working closely with the Regional Director to ensure quality, timely, impactful, and on-budget programme/project implementation.
· Implementation of the strategic vision and direction. Work closely with the Programme Funding Team to build the appropriate Business Development strategy to secure the resources necessary for realisation.
· Ensure programme quality through consistent use throughout the area programmes of rigorous assessment, design, proposal development and review processes; comprehensive monitoring & evaluation, accountability and learning systems; staff development, and partner capacity strengthening
· Provide support, motivation and leadership to project teams, ensuring they complete tasks to a high standard and meet project delivery deadlines.
· Initiate and sustain strong, mutually beneficial, and authentic partnerships with local and international organisations.
· Work closely with the Travel Team to prioritise the safety of our teams and our deployments. Adapt to evolving issues that could adversely affect ShelterBox staff or programme delivery.
· Maintain effective and coordinated budget management, working closely with the Programme Funding team and International Programmes Finance Manager. Ensure monitoring processes are in place for grant funds/donor specific requirements.
· Provide the first point of contact for deployed teams and disaster monitoring on a 24/7 routine and emergency basis as part of a roster.
· Prioritise ‘do no harm’ principles. Ensure those who encounter ShelterBox as a result of our activities are safeguarded from deliberate or inadvertent actions and failings which place them at risk of abuse, sexual exploitation, injury, and any other harm.
· Maintain exacting standards in all aspects of ShelterBox’s activities so that the reputation of the organisation is protected in the view of donors, partners and the people we support.
· Lead a culture which actively promotes improvements in its practices, processes, and outcomes, across all aspects of its work, seeking feedback from all stakeholders.
· Provide timely updates to Regional Director/Deputy Director/International Programmes Director on programme/project delivery and impact.
· Work away from home, this may be UK or overseas training or deployment to your designated regions. You may be required to deploy for up to 40% of your time within your region, in any calendar year.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As the Peer to Peer Groupwork Facilitator you will set up, lead and deliver a year-long peer to peer group programme for bereaved families who have experienced the sudden and unexpected death of a baby or young child.
The groupwork is based on a programme led by Harvard University and Boston’s Children’s hospital and has structured sessions drawing upon psychological model of CBT, although the sessions are not therapeutic. Each session has a theme and incorporates education, guidance and support.
You will establish and deliver a new peer online support group, facilitating group formation, and enhancing service delivery and creating a safe and welcoming space for bereaved families.
Outside the group sessions you will be responsible for managing the administration and evaluation of the service, including and collection of questionnaires and feedback required for reporting purposes and supporting members with any signposting requirements processing referrals, carrying out eligibility screening, monitoring the waiting list and inputting and keeping all database member and service records up to date.
It is a key time to be joining the charity and helping us to continue to save babies’ lives and support bereaved families. The charity has been hugely successful, but the work is far from done. The impact of the sudden death of a baby is wide and never goes away, as we know from the families that we support. This drives all our work, across each department. We are a close and friendly staff team who all share passionately in the charity’s objectives, vision and values.
The client requests no contact from agencies or media sales.
Bid Manager
Full time (35 hours pw) – Fixed Term Contract until June 2025
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
This is an exciting opportunity to join SJA’s Bid Team, managing and producing tender responses across a variety of business areas including Commercial Training, First Aid and Health & Safety Supplies, Events, Urgent & Emergency Care, and other services. The role of the Bid Manager is to support the organisation in achieving revenue targets, business growth and strategic objectives through managing the Bid process and ensuring completion of high-quality tenders within the stipulated timeframes. Every win helps us to support and deliver more lifesaving initiatives throughout the country.
You will maintain and develop a bid library, tender pipeline and supporting processes, sharing best practice and learnings from bids which are won and lost whilst also analysing trends from tenders and recommending improvements or change to optimise the number of bids for which we can tender.
You will be driven and self-motivated with the ability and proven track record in producing high quality and timely tender submissions. A team player with excellent communications and writing skills you will also possess the ability to prioritise, plan and coordinate projects accurately and assess financial risk as an essential part of this role.
Required Knowledge, Skills & Experience
- Experience in managing, writing, or coordinating bids, tenders, proposals, or grants
- Strong project management skills, with the ability to prioritise work to tight deadlines
- Ability to work under pressure, working on multiple simultaneous deadlines
- Understanding of what makes a winning proposal and ability to see a bid through a client’s eyes
- Research and analytical skills to understand the commercial context of opportunities and how we can add value
- In-depth knowledge of tender and proposal processes, with knowledge of public sector procurement an advantage
- Good copywriting skills and attention to detail
- Excellent spelling and grammar
- Influencing skills, to help and advise internal partners at each stage of the tender and proposal process
- Continuous improvement attitude – sharing knowledge and best practice in workshops and training sessions
- Approachable and personable with an ability to build relationships quickly
About the Role
Manage the Bid Management process, ensuring all bid documents meet deadlines and have undergone appropriate levels of scrutiny. Chairing and organising bid kick off meetings with internal stakeholders. You will need to feed the information into the Bid Writer in a timely and organised fashion and ensure all bids are of consistent high quality to meet the customer or commissioner’s expectations.
- You will also, where required, need to lead on writing, creating and preparing expressions of interest, prequalification questionnaires, ITT responses and standalone proposals and presentations working closely with operational/technical specialists within the organisation & ambulance operation to ensure excellence in quality, accuracy and presentation
- Lead on the creation and support bid presentations; including the preparation through to participation of delivery to key decision makers
- Maintain the Bid library working with functions and the operation to collate relevant, up to date supporting information for proposals, ensuring its accuracy and accessibility
- Complete the bid/no bid tool and agree with relevant key stakeholders to ensure any tenders are aligned with both the relevant departments strategy, operational capability e.g. skills, vehicles and capacity
Please see the job description for more detail (this can be viewed on our website or once you click apply)
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
The closing date for this vacancy is the 02/10/2024 however, we reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GDI Hub
Global Disability Innovation (GDI) Hub accelerates ideas into impact for a more just world - for disabled people, and all people.
We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). As an Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice. GDI Hub is also home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life-changing Assistive Technology (AT) for all.
Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. We work in 40+ countries, with a reach of more than 34 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research. In collaboration with global partners we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries.
Role Purpose
GDI Hub are looking for a Research Assistant to support the team across its portfolio of projects with a diversity of clients, partners and stakeholders.
The Research Assistant role sits within GDI Hub’s Community Interest Company’s Research and Delivery Team, led by Mikaela Patrick, Head of Research and Delivery.
For a portfolio of clients (for example, Asian Development Bank, World Bank & IFC, Carbon Trust and Dubai Expo City), and projects under the UK Aid funded AT2030 programme cluster ‘Integrate - Strengthen the systems which make inclusion a reality’ (for example, Local production Systems of AT, Designing Inclusive Dignity Kits for Dissemination in Humanitarian Crises and Climate Resilient Cities), GDI Hub’s Research and Delivery Team:
- Conduct qualitative and quantitative, primary and secondary research
- Report academic research and grey literature publications with recommendations, blogs and insights reports
- Provide strategic and operational consultancy and technical assistance
- Design and deliver training and workshops, host and present speaker sessions
- Organise knowledge dissemination for high impact
- Track impact and reach of research and delivery
GDI Hub’s Research and Delivery Team have a range of thematic expertise, including inclusive design, accessibility, inclusive infrastructure, inclusive climate resilience and responses, disability and gender, financial inclusion and inclusive private sector practice.
The majority of GDI Hub Research and Delivery Team’s work has a focus in Low or Middle-Income Countries (LMIC).
GDI Hub’s Research and Delivery Team and work is growing fast, and this role has been created to strengthen the team and its delivery across its portfolio of work.
Experience and Qualifications
The successful candidate for this role will be able to demonstrate the following:
- Experience working or academic study in relevant fields (including working closely and collaboratively with disabled people and disabled people’s organisations is desirable), such as international disability inclusion, assistive and accessible technology, accessibility and inclusive design, disability innovation and global health; with willingness to grow expertise across these areas.
- Ideally have some experience (approx. 2-5 years) working on research projects and/or practice-focused research in a related field. This could be as part of further study, research or in a work capacity. Real work experience is desirable.
- A post graduate qualification or equivalent work experience, focused on an area relevant to disability inclusion, accessibility and / or assistive technology.
- Experience and confidence to independently conduct qualitative research and analysis, and literature reviews.
- Experienced in quantitative research and analysis with proficiency in designing and running quantitative data collection via surveys and analysing results to inform statistically representative and robust results. Confidence to independently conduct descriptive and correlational analysis using for e.g., ExCel, Python, R or SPSS.
- Independence in producing clear and insightful infographics and data visualisations.
- Excellent written communication skills, with ability to take on writing of reports using clear and compelling narrative; experience authoring lucid and informative insights and reporting.
- Excellent ability to communicate, work in a small dynamic team, and collaborate with individuals with diverse technical backgrounds and with external stakeholders.
- Confidence in client relationship management for organisation of meetings, email engagements and clients and stakeholder presentations.
- Flexibility and dynamism, to take on a range of tasks supporting multiple projects across the Research and Delivery Portfolio.
- Aptitude for independent and timely delivery management whilst work closely with other members of the GDI Hub team.
- Ability to effectively manage own commitments to the benefit of the team
- Positive and proactive attitude, with a genuine passion for this work
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Action For Humanity (AFH), we are looking for an Advocacy & Policy Manager to join us. You will join us on a full-time basis and in return you will receive a competitive annual salary of £40,000 to £45,000. This role is remote but based in London.
AFH is an NGO that provides aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.
AFH has taken a leadership role on advocacy for the ongoing conflict in Gaza and has a long history of being a thought leader on the humanitarian crisis in Syria. In order to help achieve this goal, AFH is recruiting an Advocacy & Policy Manager, where the successful candidate will report directly to the Director of Communications, manage and strengthen AFH’s advocacy campaigns, and develop and build networks to support our advocacy efforts. The Advocacy & Policy Manager will also be the focal point between the organisation and policymakers, in the UK and beyond.
The Advocacy & Policy Manager will advocate the humanitarian needs stemming from the crises in Gaza, Syria, Yemen and other contexts in which the organisation works. They will convey the voice from the ground, to various external audiences, and will build a presence there to promote the organisation’s work, which is rapidly evolving and is entering newer phases.
Your accountabilities as our Advocacy & Policy Manager will include the following:
Building external relations
- Lead on creating and executing an Advocacy strategy and relationship-building plan to ensure AFH is well connected and respected amongst key stakeholders including politicians, policy makers, governing bodies, other NGOs, etc. Regularly seek new opportunities to enhance external relations.
- Represent AFH in advocacy meetings, humanitarian coordination and other forums, conferences, events, and working groups, leading as many as possible.
- Build and maintain AFH’s relationships with influential people and authorities, including politicians and Governing bodies. Facilitate supporting regular and meaningful engagement with them.
- Build and maintain relationships with regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
- Position AFH as influential in public debates on Palestine, Syria, Yemen and other countries where AFH works, making AFH a resource for journalists and other key stakeholders covering related issues.
- Keep abreast of regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
Supporting internal stakeholders
- Guide and advise AFH’s head and field offices on advocacy issues and trends.
- Support our field offices with Advocacy capacity building and enhancing business development, partnerships, and institutional funding.
- Support the head office with enhancing business development, partnerships, and institutional funding, through targeted external stakeholder engagement and improving the technical branding of Action For Humanity in the eyes of potential partner institutions.
- Identify advocacy opportunities by working with the wider Communications and Marketing departments in the writing, editing, commissioning and disseminating of press-releases, op-eds, statements etc., to secure coverage of the organisation’s work across the media spectrum.
- Collaborate with the Marketing team to create interesting and engaging multimedia content to ensure the organisation’s marketing and brand strategies incorporates our advocacy position.
- Provide analysis to the CEO, Director of Communications and other stakeholders, including inputs and talking points for meetings, as required.
- Promote a principled approach to advocacy, policy and external relations among relevant internal stakeholders, and ensure that external messaging is evidence-based and driven by field realities.
General
- Closely monitor the evolving humanitarian and political context in the Middle East, Asia and Africa, particularly where AFH currently operates, and disseminate written and verbal updates and analysis in a timely manner to internal and external stakeholders.
- Produce high quality public and private policy and advocacy materials including letters, briefing notes, position papers, and advocacy reports.
- Build up AFH’s advocacy work in relation to domestic programmes.
- Promote the advocacy positions of the Syria Relief brand as well as the Action For Humanity brand.
What we are looking for in our Advocacy & Policy Manager:
Education
- Degree (or equivalent) in relevant field i.e., International Development, International Relations, Public Relations, Economics, Politics.
- Evidence of sector-specific continuous professional development.
Experience
- Strong experience and track record in an advocacy or similar role.
- Experience in building strong relations and networking with key staff within various UN agencies, especially I/NGO, Forums, UN, OCHA meetings and with local ones.
- Collaborating in multi-national organisational problem solving, operations in complex organisations.
- Active participation with I/NGO Forums desirable.
- Understanding of UK political and media landscape.
Skills & Attributes
- Excellent communication and presentation skills.
- Excellent analytical and interpretive ability.
- Team player with a positive, can-do attitude; comfortable with continuously changing priorities in a fast-paced environment.
- Strong IT skills (programmes such as MS Office, Outlook and PowerPoint).
- Ability to balance multiple priorities in a fast-paced environment.
- Willingness to work variable hours, occasional weekends and evenings, and to travel both nationally and internationally.
Languages
- Strong written and spoken English
- Written and spoken Arabic (desirable)
Location
- This is a remote role but the successful candidate must be in London.
Benefits of joining us include:
- A salary of £40,000 to £44,000 per year depending on experience;
- 25 days’ holiday allowance + your birthday off + bank holidays;
- Matched pension contributions;
- Remote and flexible working arrangements possible;
- Opportunities for frequent travel within and outside the UK. AFH’s Head Office is in Manchester, most activities for the role are in London, and there will be opportunities to go on international deployment/field visits, where appropriate;
- Enhanced sick, maternity/paternity pay;
- Structured annual performance development review process, which informs annual salary reviews and involves training and development provision;
- EAP which includes access to free 24/7 helpline, counselling, and legal and financial advice;
- Hundreds of discounts and special offers, for shopping, dining out, joining a gym, and more;
- Annual away days/retreats involving training, teambuilding, outdoor and social activities;
- Subsidised sports and social activities.
This would be an ideal role for an Advocacy & Policy specialist who is passionate about AFH’s causes. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis, so for the best chance of success please apply today – we would love to hear from you.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
To act as the primary liaison between CSSC and our 70+ local sports sections.
This role is responsible for managing the day-to-day operations, supporting volunteer needs, and driving the strategic development of our sports sections.
The Local Sports Executive will work closely with the Sports Team to align local sports activities with CSSC’s broader strategic goals.
Key Responsibilities:
Relationship Management:
- Act as the main point of contact for local sports sections, establishing and maintaining strong, long-term sustainability and growth.
- Ensure regular and effective communication with local sports sections, addressing their needs and providing guidance on day-to-day operations.
Volunteer Support and Development:
- Develop a comprehensive understanding of volunteer needs and challenges, providing ongoing support to ensure they can effectively manage their responsibilities.
- Collaborate with CSSC leadership team to develop and implement plans that enhance volunteer engagement and support.
Strategic Alignment and Development:
- Work alongside colleagues in the Sports Team to shape the future of local sports sections, ensuring alignment with the ambitions of CSSC’s sports and physical activity programs as well as the broader organisational goals.
- Understand the role of local sports sections within CSSC’s strategic plan and coordinate the execution of relevant tasks and requirements.
Governance and Compliance:
- Oversee the development and clarification of roles and responsibilities within local sports sections, ensuring governance structures are in place to mitigate potential liabilities.
- Ensure compliance with CSSC’s health and safety protocols, GDPR, financial regulations, and other organisational frameworks to protect volunteers and members.
- Monitor and enforce health and safety protocols across all local sports sections, ensuring the safety and wellbeing of volunteers and members
Funding and Resource Allocation:
- Support the annual bid funding process, assisting local sports sections in securing necessary resources for their activities.
- Establish a good understanding and knowledge of the sports sections financial needs and align them to the funding policies in operation.
Qualifications and Skills:
- Proven experience in sports management/sports clubs.
- Proven experience working with volunteers.
- Strong communication and relationship-building skills.
- Excellent organisational and project management abilities.
- Knowledge of governance, health and safety regulations, and compliance requirements.
- Ability to work collaboratively within a team and align local initiatives with broader strategic goals.
Working Pattern:
Full Time : 2 year post : Hybrid Working
What We Offer:
-
24 ½ days annual leave + Bank Holidays.
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Free CSSC Membership.
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90 minutes of wellbeing time per week.
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Flexible working arrangements.
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Excellent company pension schemes.
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Training and Development opportunities.
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Access to Employee Assistance Programme.
About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.
We are looking for someone to join our Public Fundraising Team as a Senior Challenge & Public Events Officer, to independently manage and have overall responsibility for leading on the planning and delivery of a pilot bespoke running event happening in May 2025.
The ideal candidate will have experience of project managing large-scale events with exceptional organisational skills; developing multi-channel marketing plans; developing and delivering complex stewardship journeys, and have strong relationship management skills.
Please note that this is an 8-month opportunity, of 21 hours per week. Due to the time-sensitive nature of planning this event, we are looking to have someone in post by mid-October. Please take this into consideration when submitting your application.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd October 2024
Interview date(s): Rolling basis - Early applications are encouraged as the role may be closed early if the opportunity is filled.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
We are seeking a passionate and committed Chief Executive Officer who will help us unite the global Prader-Willi syndrome (PWS) community to collectively find solutions to the challenges of the syndrome. Our vision is to create a world where people with PWS receive the services and supports they need to fulfil their potential and achieve their goals. PWS is a complex genetic disorder characterised by low muscle tone and failure to thrive at birth, and later evidence of short stature, intellectual disabilities, behavioural and psychiatric challenges and impaired satiety.
IPWSO is the international umbrella body for PWS associations around the world with 47 full paying country members and contacts in over 120 countries. We are committed to supporting people with PWS and their families whatever their needs and wherever they live.
What we do
We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live. We want to ensure better, more consistent outcomes for people with the syndrome and their families.
We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
Main purpose and scope of role
Working closely with the President and the Board of Trustees, the CEO will provide strategic vision and leadership and will strive to ensure that IPWSO delivers its charitable purposes and remains successful and sustainable.
Duties and Responsibilities (to include but not limited to)
Leadership
· Strive to ensure that the charitable purposes of IPWSO are followed and that it delivers the public benefit set out in its governing document.
· Take overall responsibility for the management and administration of IPWSO.
· Provide support and information to the Board of Trustees to enable trustees to fulfil their roles and legal responsibilities.
· Pursue close cooperation with, and accountability to, IPWSO’s members.
· Act as an ambassador for IPWSO by representing IPWSO at events and networking to build new strategic relationships.
· Keep abreast of relevant new research, treatment recommendations and service developments for people with Prader-Willi syndrome.
Governance
· Strive to ensure that IPWSO has governance systems in place that enable it to consistently fulfil its legal, statutory and regulatory responsibilities.
· Maintain awareness of risks and changes in the external environment that could affect IPWSO and advise the Board of Trustees accordingly.
· Together with the President manage complaints (including from whistle-blowers) and recommend actions to the Board of Trustees
Finance and Fundraising
· Work with the Treasurer and the Finance Committee to ensure the overall financial health and sustainability of IPWSO.
· Work with the Treasurer and the Finance Committee to prepare budgets for review by the Board of Trustees and to enable IPWSO to operate within its financial means.
· Seek to ensure that appropriate financial reports are submitted to the Charity Commission and other entities as required.
· Support the work of the Fundraising Committee and strive to ensure a sustainable income from both IPWSO members and individual, corporate, philanthropic and government donors.
· Build relationships with potential donors and prepare funding proposals.
· Seek to provide high quality support to existing donors, by means including the preparation of regular reports and updates.
· Seek out and build new income streams.
Staff, Trustee and Volunteer and Committee Support
· Provide support to staff, trustees and volunteers to enable them to carry out their duties.
· Deputise for other staff members during periods of leave.
· Conduct annual reviews with staff.
· Participate in the recruitment of new staff as required.
· Provide support and advice to IPWSO committees and conference organisers.
Project Support
· Seek to ensure that all IPWSO projects are designed and implemented in accordance with IPWSO’s mission and objectives.
· Support IPWSO’s Project Managers and others who lead IPWSO projects and, if necessary, manage projects directly.
Person specification
Experience, Knowledge and Skills
Essential
Proficiency in English.
Experience of working in a leadership role in the charitable sector either as a CEO or as part of a wider Senior Management Team.
Ability to articulate a compelling vision to inspire others
Broad understanding of global development issues, geopolitical dynamics, and cultural nuances and able to take into account the diverse contexts in which IPWSO operates.
Strategic Thinking: experience of leading and or contributing towards strategic development as well as experience of organizational management and supporting change.
Collaborative approach: outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships, based on mutual respect and shared goals.
Experience of managing budgets, financial planning, preparation of funding applications and report writing.
Experience of working with volunteers.
Desirable
Fluency in another language.
Experience of working in a leadership role in an international organisation within health or disability either as a CEO or as part of a wider Senior Management Team.
Knowledge / experience of PWS.
Willingness to travel internationally as needed to support IPWSO’s priorities.
An understanding of charity operations and governance structures in the UK.
Personal Attributes
Essential
Enthusiasm for IPWSO’s work and commitment to its vision, mission and values including dedication to equity, diversity, and inclusion.
Empathy for disadvantaged people.
Cultural sensitivity and respect. Confidence and ability to work well with people from different backgrounds from around the world.
Highly self-motivated and able to work on own initiative as well as part of a team.
Adaptability and flexibility. Able to navigate change and uncertainty. Able to accommodate international time zones as well as GMT for UK based staff. 20% of time may be outside of normal working hours.
Ethical leadership.
Resilience and determination.
Desirable
Desire to empower and mentor staff and foster a culture of learning, growth, and innovation.
Please submit your CV with a covering letter of no more than 2 A4 pages, describing how you meet the requirements of the role and the criteria outlined in the person specification. Include in your covering letter the names, positions, organisations, email and telephone contact of two referees, one of whom should be your current most recent employer. References will only be sought once your express permission has been granted. Please send to nmcnairney@ipwso. org. The closing date for applications is 9.00 am (UK time) on 25 October, 2024.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone who can lead, manage and develop a UK wide Personal assistance grants programme, including emergency grants, that supports people living with Parkinson’s in the greatest financial need, providing items, services and home adaptations that help people live better with Parkinson’s or help them access activities that increase their physical activity or improve their well-being.
About the role
You will be responsible for all aspects of communicating about, operational administration of and monitoring, evaluation and reporting for the programme. Using data and insights to analyse the efficiency and impact of the awards made, you will recommend development of programme principles, criteria and operational delivery processes.
What you’ll do:
- Lead the operational management and delivery of the end to end Personal Assistance Grants programme process whilst maintaining excellent customer relationships
- Manage all required records and systems for grants awarded including financial requirements
- Lead and develop sustainable volunteer grants panel involvement that is representative of the communities the charity aims to support
- Manage and develop systems to monitor, review and evaluate the efficiency of the grants process and impact of grants awarded and recommend ongoing improvements
- Create relevant and appropriate communications, marketing and reports for the programme for a range of audiences and purposes
What you’ll bring:
- Exceptional organisational skills with the ability to prioritise your own workload effectively and manage competing time pressures
- Demonstrable experience of developing and managing operational activities and raising quality standards with a solution focused approach to problem solving
- Collaboration and engagement skills with the ability to work in an inclusive and user focused way with both colleagues and volunteers
- Experience of monitoring, analysing and interpreting data to inform recommendations for process improvement and strategic decision making
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on the 16th & 17th October 2024.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The successful candidate will be required to
- provide their own broadband service with a minimum download speed of 2Mb
- have a confidential space in which to work
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.
Title: Senior Administrative Manager
Location: Haywards Heath, with a preference for 1-2 days per week in the office
Contract: Three-year fixed term contract
Salary: £31,644 to £39,000 per annum
About the role
The primary purpose of the Senior Administrative Manager will be to support the NTD (Neglected Tropical Disease) Department in functioning effectively and efficiently. This role involves coordinating administrative and support systems, procedures, and sub-teams essential for the management of the NTD portfolio.
Background
Sightsavers’ NTD directorate oversees projects funded by various donors to control and eliminate five PC-NTDs: onchocerciasis, lymphatic filariasis, trachoma, schistosomiasis, and soil-transmitted helminths in 28 countries. These projects are executed by country office teams, ministries of health, and partners, with operational and technical support from the NTD Department.
Principal Accountabilities
- Oversee the creation and renewal of requested consultancy agreements with Human Resources, ensuring appropriate procedures are followed and records are kept updated.
- Manage the contractual organisation of the team of internationally located technical consultants and work with the relevant Global Disease Advisor to coordinate all aspects of support missions undertaken by the them
- Ensure professional meeting support for all external NTD meetings with donors and international partners as requested by the NTD SMT. This includes logistics, room bookings, agendas, slides, recording, virtual participation where required and minute documentation and distribution.
- Assemble information as required for presentations, communications and reports, and manage internal document storage systems (Microsoft SharePoint and Teams).
- Support the Grant Directors and IFT to compile key donor milestone reports and ensure a fully functional and accessible external ShareFile system for key donor groups where required
- Support communications both within the NTD Department team and with external stakeholders through dissemination of newsletters and maintaining contact lists.
- Using all members of the admin team, coordinate the support for all regular internal PDU calls (recurring invites, agenda sharing and minute taking).
- Provide travel support to the SMT and Grant Directors where requested.
- Manage/supervise NTD Dept Coordinator
- Undertake additional ad-hoc administrative duties as required.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
About you
The Senior Administrative Manager will have a sound experience in supporting a complex widespread team and will excel in, coordinating administrative and support systems and ensuring the effective implementation of health projects.
A small amount of international travel may be required.
Jobholder Requirements
Essential:
- Educated to A-level standard or equivalent experience
- Relevant experience in an administrative support role
- Proficiency in using programmes across the Microsoft suite
- Highly organised and proactive
- Strong administration skills
- Excellent attention to detail
- Ability to work in a fast-paced environment, managing multiple tasks and prioritising as necessary
- Strong written and oral communication skills
- Time management skills
- Ability to handle sensitive information and maintain confidentiality
Desirable:
- Experience of working with other cultures
- An understanding of and commitment to equality of opportunity for people with disabilities
- Logically minded and decisive
- Able to perform in a matrix management environment
- Strong team leader
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be partnering Starlight, the national charity for children’s play in healthcare. Starlight supports children and their families to enjoy the power of play to help boost their wellbeing and resilience during treatment, care, and recovery from serious illness. Their mission is to enable all children in the UK to have their right to play protected and provided for when they are receiving healthcare – in or out of hospital. They are now looking to recruit a passionate Service Delivery Manager to lead their Health Play Services. This is initially a 6 month contract, whilst the current incumbent is seconded to another team internally.
Working closely with their Head of Play Services, as Service Delivery Manager you will provide operational management to the Health Play team, leading on the end-to-end process of their Health Play services. You’ll work across all areas, from procurement through stock and budget control, to the logistics of delivery. You will also develop and maintain effective relationships with a range of stakeholders including health professionals, suppliers and distributors to ensure the delivery of services is cost effective, high quality and fit for purpose.
To be considered for this role, you'll need to be experienced in the operational management of successful, direct service delivery (including logistics, procurement and stock control), and will have demonstrable line management experience. You’ll be skilled at developing relationships with a range of internal and external stakeholders for the benefit of service provision, and will have a genuine passion for the impactful, incredible work that Starlight provides. Although not essential, insight and knowledge of working with the NHS is advantageous, as is previous experience of the children's, hospital or play sectors.
Please apply with your CV only in the first instance, in a Microsoft Word format. Following your initial application, you may be contacted by Prospectus for an informal discussion, and may be invited to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Due to the nature of this initially being a 6 month contract, please only apply if you are available immediately, or have no more than a 1 month notice period.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.