Care Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Whiteley Homes Trust “the Trust” is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country. Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work.
Established in 1917 the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments and the Village also has a church, social and leisure club, shop and café.
We became a Registered Provider in 2024 and the Head of Housing will lead on the Trust’s strategic and operational delivery of our housing management services.
You will have a strong background in in housing management and will lead a small team to deliver an efficient, professional and cost-effective service with high levels of customer satisfaction. You will understand the support needs of our residents whilst meeting regulatory requirements of the Regulator for Social Housing, the Care Quality Commission and upholding the standards set by the Almshouse Association.
Reporting to the Director of Operations, you will be responsible for all aspects of housing management including applications, allocations and lettings, income collection, managing antisocial behaviour and other breaches and supporting residents to manage their licences or tenancies. The position will be accountable for making business decisions that align to the Trust’s strategic goals, vision and objectives.
The role will have line management responsibility for the Housing Team and a close working relationship with the Head of Property, Head of Community Services and the Registered Manager of the Extra Care facility.
What will you be doing?
Main Responsibilities
- Leading and developing the Housing team to ensure they provide an excellent service for residents.
- Ensure the Trust’s housing management systems and controls are effective and robust, and that the Trust is fully compliant with all Landlord obligations, relevant laws, regulations and quality standards of the Regulator of Social Housing, the Care Quality Commission and the Social Housing Regulation Act 2023.
- Line Manage the Housing team with responsibility for recruiting, training, motivating, performance management and absence management ensuring an efficient, professional, responsive and customer led service.
- Maximise the Trust’s income by effective management of arrears associated with licence agreements, maintenance charges, rents and service charges and to take appropriate action to recover debts incurred.
- Manage antisocial behaviour and other breaches in line with the Trust policy as well as taking a proactive approach to resolving neighbour disputes and anti-social behaviour.
- Work with the Head of Property to develop an effective void strategy that ensures properties are let to a good standard while minimising void times and costs.
- Record KPIs and report to the Leadership Team monthly and implement processes to ensure targets are met.
- Review and update Housing policies where required.
- Develop and maintain good working relationships with residents, managers, colleagues and external stakeholders.
- Investigate and respond to all Housing Services complaints within set timescales and proactively deal with issues prior to becoming a complaint.
- Work with the Head of Community Services to develop services to enhance the health and wellbeing of residents.
- Develop the use of the specialist IT system (Pyramid) to deliver robust housing and property management.
- Develop and manage the budgets for Housing Services, ensuring efficient allocation of resources while maintaining a high standard of service delivery.
- Work with colleagues to set service charge budgets to maintain affordability while effectively providing services.
- Ensure all annual maintenance charge, rent and service charge increases are communicated and implemented on time.
- Work with the Health and Safety adviser to ensure full completion of risk assessments, inspections and audits as required. Ensure any accidents, incidents or near misses are reported in line with the Trust’s policies and appropriate action taken.
General
- It is the duty of all employees to ensure that a safe working environment and safe working practices are maintained at all times. It is also the responsibility of management team to ensure full compliance.
- Undertake any other duties which may be reasonably deemed to come within the scope of the post, relating to the activities of the department.
- Full compliance with all the Trust’s Policies and Procedures.
- To complete mandatory and job-related training as required.
- You will be responsible for the confidentiality, integrity and availability of all data which you have access to in the course of your work. You must not disclose any information of a confidential or sensitive nature about the Trust, any or our service users or any of our employees. There is an exception if you need to share this information as part of your job or if you are made to by law.
PERSON SPECIFICATION
Experience & Knowledge
Required
- Proven experience (5+ years) in housing management at a Registered Provider
- Experience of meeting regulatory, statutory and legal requirements in housing management
- Experience of delivering a robust housing management service with high levels of customer satisfaction
- Strong understanding of the needs of elderly residents and a commitment to enhancing their quality of life
- Excellent leadership, organisational and interpersonal skills
- Line management experience including the management of poor performance
- Ability to manage budgets and resources effectively
- Demonstratable track record of meeting targets and key performance indicators
- Strong conflict resolution and problem-solving abilities
- Ability to build strong relationships with residents and their families, colleagues and external stakeholders
- A passion for creating a positive and inclusive community environment
Desirable
- Experience working with older people
- Experience of managing or working in an Almshouse, charity or volunteer-led organisation
- Understanding of the principles of CQC regulations in extra care housing
Personal skills/qualities
Required
- Delivering on commitments within agreed/appropriate timeframes
- Ability to work on own initiative and as part of a team and be a role model for the values of the Trust
- Able to work under pressure and manage conflicting priorities
- Good organisation skills, flexible and self-driven to achieve
- Excellent written and verbal communication and the ability to adapt to a range of audiences
- Strong interpersonal and team-building skills
- Commitment to training and development
- Flexible and innovative approach to working
- Decision-making and problem-solving skills.
- Strong general IT skills
- Honesty, reliability and trustworthiness.
Desirable
- A sense of humour
Qualifications
- CIH Level 5 qualification or the willingness to study for this
The Trust is committed to safeguarding and promoting the welfare of its staff and older people. We expect all our staff to be aware of their responsibilities to protect staff and residents from abuse or harm. Successful applicants will be required to undertake a DBS check and to provide proof of their right to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
Job title: Qualified Senior Practitioner
Job Types: Full-time, Part-time, Permanent
Part-time hours: 25-30 per week
Salary: £29,120 - £30,160 based on 40 hours, annum
Working days: Monday to Friday
Location: Midlothian
We are currently recruiting for an early year’s Senior practitioner to work in a setting that provides high- quality childcare. With children under 3 years old.
Main responsibilities will be:
- The Play Room Senior Practitioner is responsible for leading, motivating and organising their team to help provide a stimulating, safe environment for children to grow and develop.
- Planning, evaluating and recording learning experiences
- Supporting and promoting positive professional relationships with the service users and colleagues.
The ideal candidate would have:
- A sound knowledge of Pre - Birth to Three and Building the Ambition Being me.
- Excellent communication skills
- The ability to work as part of a team as well as use their own initiative
- A passion for being outdoors, and have a clear understanding of the many benefits of outdoor play.
- HNC in Childcare and Education, SNNEB, NNEB or SVQ 3 in Childcare and Education qualification (or equivalent).
The successful candidate will be motivated, professional, and passionate about working with and supporting our children and families.
You will be responsible for creating stimulating learning experiences, which allow children to thrive in a nurturing and caring environment.
Closing date for applications is 5pm on 14th February 2025.
Happy staff = happy children = happy parents
We ensure that our salaries and benefits are competitive. Salaries are regularly reviewed, and employees are recognised for their effort and training qualifications.
We pay 'The real living wage' or above to all qualified practitioners, regardless of age, and is based on cost of living in Scotland.
Along with a friendly working environment, we offer the following benefits:
- Holidays - 28 days holiday per year, increasing by one day per year of service, up to a maximum of 33 days.
- Christmas, New Year and Easter holidays - we close for 7 days over Christmas and New Year and 2 days at Easter.
- Discount on Pinocchio’s nursery fees – with a 47-week payment structure and payment of fees at the end of each month.(25% discount for all staff and you can bring your child to work in the same nursery as you)
- Weekly staff treat – for example a bacon roll, cakes or fruit.
- Employee of the month scheme – one person per nursery is selected to be awarded a £20 prize
- Subsidised lunches – £1 for a home cooked nursery lunch.
- Free tea and coffee, milk and toast provided to all staff
- Support team – Operational Director, Accountants to support managers, each nursery has Cleaners and Chefs
- Ideas Scheme Award – awards a minimum of £100 to each person with an idea that is selected.
- iPad with Learning Journals – these mean that observations are now carried out quicker and easier than ever.
- Promotion opportunities – all promotions are advertised internally first for the 5 nurseries.
- Christmas bonus
- Celebrating Success parties
- Support with obtaining qualifications – we offer regular classes within our nursery for all those studying towards a childcare qualification
- We close the nursery 1 day a year for a full nursery group training day, at Easter time.
Please apply today.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
No agencies please.
Thank you!
Job title: Nursery Manager
Job Types: Full-time, Permanent
Part-time hours: 35-40 per week
Salary: £35,360 - £40,000 based on 40 hours per year
Working days: Monday to Friday
Location: Penicuik, Midlothian
The Nursery Manager is responsible for the effective management of their nursery and for ensuring they offer a high quality, caring and cost-effective service within budget, legislative requirements and in line with governing bodies.
Main responsibilities will be:
- To oversee the day to day management, staffing and organisation of the nursery and ensure it is in line with the company’s strategy.
- To develop and maintain a family friendly environment.
- To be responsible for high standards of care and education in accordance with the requirements of our governing bodies.
- All legislative requirements are fully met in connection with the appropriate governing bodies responsible for this type of service especially in connection with Care Inspectorate standards, Her Majesty’s Inspectorate of Education (HMIe) and the Scottish Social Services Council (SSSC).
- To ensure priority is given to filling available children’s sessions and maintaining occupancy levels at the agreed target.
- Implementing agreed strategies, policies and procedures in line with the nurseries aims and objectives
The ideal candidate would have experience:
- Managing and developing people
- Finance and purchasing
- Children’s education and development
- Famly IT computer system (or experience with another system)
- Customer care
- Working in partnership with parents
- Children’s care and wellbeing
- Hygiene and Infection Control
- Health and Safety
- Excellent communication skills
- The ability to work as part of a team as well as use their own initiative
- A passion for being outdoors, and have a clear understanding of the many benefits of outdoor play.
- Degree, or will to train to this level. HNC in Childcare and Education, SNNEB, NNEB or SVQ 3 in Childcare and Education qualification (or equivalent).
The successful candidate will be motivated, professional, and passionate about working with and supporting our children, families, staff and all other 4 Pinocchios nurseries, as a group.
You will be responsible for creating stimulating learning experiences, which allow children to thrive in a nurturing and caring environment.
Closing date for applications is 5pm on 14th February 2025.
Happy staff = happy children = happy parents
We ensure that our salaries and benefits are competitive. Salaries are regularly reviewed, and employees are recognised for their effort and training qualifications.
We pay 'The real living wage' or above to all qualified practitioners, regardless of age, and is based on cost of living in Scotland.
Along with a friendly working environment, we offer the following benefits:
- Holidays - 28 days holiday per year, increasing by one day per year of service, up to a maximum of 33 days.
- Christmas, New Year and Easter holidays- we close for 7 days over Christmas and New Year and 2 days at Easter.
- Discount on Pinocchio’s nursery fees- with a 47-week payment structure and payment of fees at the end of each month. (25% discount for all staff and you can bring your child to work in the same nursery as you)
- Weekly staff treat – for example a bacon roll, cakes or fruit.
- Employee of the month scheme – one person per nursery is selected to be awarded a £20 prize
- Subsidised lunches –£1 for a home cooked nursery lunch.
- Free tea and coffee, milk and toast provided to all staff
- Support team – Operational Director, Accountants to support managers, each nursery has Cleaners and Chefs
- Ideas Scheme Award- awards a minimum of £100 to each person with an idea that is selected.
- iPad with Learning Journals – these mean that observations are now carried out quicker and easier than ever.
- Promotion opportunities – all promotions are advertised internally first for the 5 nurseries.
- Christmas bonus
- Celebrating Success parties
- Support with obtaining qualifications – we offer regular classes within our nursery for all those studying towards a childcare qualification.
- We close the nursery 1 day a year for a full nursery group training day, at Easter time.
Please apply today.
Interested?
Please click the apply button, to be redirected to where you will find more information and be able to complete your application.
No agencies please.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Based at home, situated across the Liverpool & Wirral region with regular travel to assigned renal units.
Hours: Full time hours, 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,629 pa full time equivalent
An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.
This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.
The role will cover the main renal units and satellite dialysis units across your designated area in Liverpool and Wirral. Frequent travel and attendance is expected at some sites.
Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service
To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you
Registered Charity
101 - 500
We are the UK's leading kidney patient support charity
The client requests no contact from agencies or media sales.
Thank you!
Use your leadership skills to help us be a beacon of what social care, life with learning disabilities, and a more human society can be.
About Us
L’Arche is a worldwide federation of people, with and without learning disabilities, working together for a world where all belong. We believe that people with learning disabilities have much to teach us and contribute to the world.
In the UK there are 11 Communities where 300 adults with learning disabilities and 700 staff and volunteers create vibrant places of welcome, belonging and celebration. L’Arche Communities are incubators for a model of change: mutual relationships lived across differences like disability, ethnicity, and faith traditions and a mutual mission to be a beacon of what social care, life with learning disabilities and a more human society can be.
Within the context of shared life together, each of our Communities also offers high quality, person-centred support for our members with learning disabilities enabling them to lead fulfilling and empowered lives.
Context
Over the last decade L’Arche has transformed from a network of local Communities with a largely volunteer workforce to a unified and professional organisation. We have built a cohesive national entity, with governance and management centred in a talented National Leadership with oversight from a committed and supportive National Board. As a result, we have weathered covid, the cost of living crisis and the quality of our care and support is better than ever before.
The Role
We now seek a leader who can help realise the L’Arche 2030 plan for brilliant care, beautiful community and effective organisation. This will involve enabling and empowering the excellent National Leadership Team, strengthening and developing rigour in our commercial model, and translating our 2030 plan into a well-sequenced and well-resourced set of initiatives.
The Person
It will require a commercially savvy leader of integrity, conviction and empathy. You will ideally bring some knowledge of social care and have outstanding strategic and communication qualities. And you will be thirsty for our mission and values as the role will ask more of you and change you more than any other role you have encountered.
If this sounds like you, we would love to hear from you. For more details please see the job pack attached. Applications to be received by 18th February.
Registered Charity
101 - 500
Our inclusive communities challenge people to think differently about disability
Thank you!
Operations Manager
We are seeking an experienced Operations Manager with knowledge and expertise in the Safeguarding of vulnerable people.
Position: Operations Manager
Location: Harrow
Hours: Full-time, Monday to Friday 9am to 5pm
Salary: £40k negotiable
Contract: Permanent
Benefits: 3% pension, 26 days holiday per year plus Bank Holidays, free parking, hybrid working, Employee assistance programme, great public transport links
Closing Date: 13th February 2025
The Role
You will be operationally responsible for the effective, efficient and safe management of the Carers centre and activities. This includes the management of staff, buildings, projects and systems ensuring the mission of the charity (i.e. supporting unpaid carers) is fulfilled.
Key responsibilities include:
• Deputising for the CEO
• Managing and mentoring the team of Project Managers
• Ensuring the recruitment, training and personal development processes are correctly adhered to
• Providing support and advice with regards to HR matters within the organisation
• Co-ordinating the set-up of new projects and services
• Writing and contributing to new funding applications
• Monitoring and evaluating outcomes in line with contracts & KPIs
• Monthly audit and review of our quality management system ISO9001 2015
• Carrying out audits and tracking of policy, procedure essential for the organisation
• Liaising with others on contracts and consortium-based projects
• Overseeing the recruitment and management of volunteers
• Maintaining health & safety in the workplace in line with legal responsibilities
• Maintaining facilities and premises in good working order and a high-quality state
About You
You will be an experienced leader with the ability to manage and develop a team of people. With natural empathy and compassion, you will have a high level of emotional intelligence and a positive and a solution focussed working style.
You will have:
• Knowledge and expertise in the Safeguarding of vulnerable people
• Experience of effective management of budgets
• Excellent communication and interpersonal skills
• Creativity in achieving results with limited resources
• Ability to use, analyse and improve organisational procedures including those using IT systems
• Ability to interpret basic data and write coherent, concise reports
• Excellent self-administration skills and understanding the necessity of monitoring procedures
About the Organisation
Join a growing charity supporting and empowering unpaid carers across Harrow, with an annual turnover of £2M. The mission is to improve the quality of life for unpaid carers by providing essential support, guidance, and resources. By working collaboratively with local and national partners, the team ensures carers receive the recognition and support they deserve.
You may also have experience in areas such as Operations Manager, Care Operations Manager, Care Manager, Vulnerable Adults, Social Care, Deputy Operations Manager, Operations Lead, Operations Support, Operations Officer, Operational Manager, HR Manager, HR and Operations Manager, Finance and Operations Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
We are seeking an experienced and dedicated CEO to lead the organisation to further growth, with the knowledge to help us build the right processes and structure as that growth is realised. As a charity that has been serving the local area for nearly 40 years, we recognise how important maintaining a positive reputation is, and how building relationships with local businesses can support us. Building those relationships and securing additional funding streams is a key part of this role.
Our service users are incredibly important to us, and it is essential the voices of our parents, children, and young adults are heard and incorporated into all aspects of planning, and that you advocate for them when working with local agencies and other partners. With this in mind, the understanding of the difficulties faced by disabled people that comes with lived experience is highly desirable for the role. Experience in children’s, family, or health services is also desirable.
Our Board of Trustees collectively have extensive experience in senior leadership, finance, marketing, and family health, and they will support you in your role. The amazing staff at Umbrella are enthusiastic and repeatedly go above and beyond to deliver the best service possible.
Registered Charity
51 - 100
Enable disabled children and young people to realise their full potential in an integrated society.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working as part of Signpost Stockport for Carers’ team to provide high quality support to unpaid carers. Working in partnership with Age UK Stockport’s Hospital Discharge Support team to contribute to, and in close collaboration with, the NHS Integrated Care Business staff team and other partners and stakeholders within the system.
To work positively to provide appropriate services to the unpaid carers of those Stockport residents who are being discharged from Hospital. The role is focused on working with carers, within their homes or other setting(s) that is appropriate and convenient for the carer, to ensure that they have the information and support they need when the person for whom they care is discharged, not only in that moment but for up to six weeks following that discharge.
The Hospital Discharge Community Carer Support Worker will need to demonstrate alignment with our organisation’s values:
CONNECTION – This person must be able to build relationships with a variety of people, including service users, stakeholders and staff. This is a key role in a small and busy team and this person must be willing to share with, and learn from, colleagues offering peer support and training, and cover for other staff on an occasional basis.
COMPASSION – To have an understanding of the issues faced by those with a caring responsibility and how this may impact the carer’s ability to engage with the process.
EMPOWERMENT – To recognise the role of the carers assessment review in facilitating change and celebrating what the carer is doing well.
RESPECT – This person needs to maintain boundaries, acknowledge difference and recognise the individual. They need the ability to build relationships with a variety of people, with an ability to draw out information, record accurately and without prejudice.
EXCELLENCE – To have high-quality, strengths based and outcomes-focused conversations with carers. The person needs to have pride in their work and be passionate about being the best that they can be. They will be an advocate of Signpost and for unpaid carers and feel excited about delivering a service of the highest quality.
Key tasks
To work as part of the team to deliver meaningful carer and service outcomes, within the remit of the contract specifications and requirements and current Hospital Discharge policy, as updated from time to time.
The key aspects of the role, include:
• To deliver statutory Carer’s Assessments as directed by the Signpost Carer’s Assessments Team Manager
• To provide targeted support for carers, helping them to overcome challenges, forge links with support services as appropriate and help them prevent their cared-for person being readmitted to hospital
Responsibilities
• Working with carers to identify and access the support, social and learning opportunities available to them online and face-to-face and use this to develop support and contingency plans
• To ensure that Stockport’s adult carers receive a comprehensive, informed, tailored and consistent service with regards to all that is available to support them in their role, in an appropriate and accessible way.
• To work as an effective team member, sharing skills and supporting colleagues
• To ensure that statutory responsibilities of this role are met on a day-to-day basis, including GDPR, safeguarding and health and safety
• To prioritise own workload, working closely and positively with the Team Lead/s to ensure the smooth and effective delivery of the Service.
• Collect and record information and data and to undertake monitoring, and evaluation as required to support required reporting
• Contribute to the requirement to maintain comprehensive information, knowledge, and intelligence in respect of carers information and support needs following a discharge from hospital.
• Liaise positively, with the statutory, private and voluntary sector as associated with the service. Understand the current issues and requirements generally and specifically regarding hospital discharge.
• Assist with maintaining appropriate administrative systems and records to ensure a quality and effective operational service.
• Gather and collate statistical and other information and data as and when required and contribute to regular reporting on outcomes, statistics, and case studies
• Undertake Carer Experience Reviews / Feedback Reviews
• Assist with the effective promotion of the Service through voluntary and community sector networks, health and social care services and other services as required.
• Attend and participate in relevant conferences, meetings and training events or other meetings as required in line with the scope of the role.
• To be aware of all Signpost for Carers and Age UK Stockport activities and always positively represent the organisations
• To ensure that all work is undertaken in accordance with the aims and values of the agencies involved and in accordance with all relevant policies
• To carry out such other duties as the Senior Management Team may reasonably require in line with the role
Registered Charity
21 - 50
Caring for Carers: Our mission is to improve the wellbeing of all carers in Stockport by listening, supporting and connecting.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an experienced, dedicated and resilient Cluster Manager to join our Complex Learning Disabilities Services in Hertfordshire.
£46,350.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Cluster Manager will be responsible for the operations of a small group of specialist services, which support customers who are leaving restrictive environments to live in their own homes. The role will provide line management for Deputy Managers and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.
The role will also require the individual to embed a Positive Behavioural Approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.
For a full job description, please visit our website jobs.lookahead.org.uk and search REQ005983
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
About you:
Proven experience of managing more than one service across a geographical area.
The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required
Previous experience of working with management contracts and agreements
Previous experience of delivering regulatory compliance
Excellent prioritisation and organisational skills
Experience of conducting investigations for serious incidents
Ability to coach and develop staff
Excellent relationship building skills at all levels
Experience of successfully developing teams across a wide geographical spread
High levels of written and verbal communication
Flexibility to move within any of our specialisms
Ability to turn organisational vision into reality for front line employees
Resilience and able to manage self and effective delivery
Ability to cope with change in a fast paced and challenging environment
What you'll bring:
Have operational management experience in social care.
Have supported people who require bespoke, specialist support.
Hold a relevant RMA/NVQ Level 4 or other business/management qualification.
Have relevant professional memberships and/or specialist qualifications. (Internal applicants not holding these qualifications will not be automatically disqualified but, dependent on assessment of performance in current role, potential, skills, knowledge, abilities & general competence, may be required to undertake to study for them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
New Outlook Housing Association and Vision Homes Association are well-respected organisations and have joined forces in supporting and caring for people with visual impairment and complex needs.
We have great and exciting plans for business development and growth, and an opportunity has arisen for a dynamic and forward-thinking Group Director of Finance to join our team and help deliver on our plans.
The ideal candidate will be a qualified finance professional with a proven track record in managing all aspects of finance. Great time management and organisational skills, along with the ability to prepare reports to deadlines and a flexible approach to meet the demands of the Group is key. Working within a small team, you’ll need a ‘hands-on’, ‘can do’ approach to work, and will be keen to manage, coach and develop your finance team.
You will also display high levels of integrity and confidentiality, have good IT skills, be confident in dealing with regulatory bodies, and ideally have experience in the not for profit, charity, or housing sectors.
We are proud of the work we do for the people we support, so if you can help us build on our successes, enjoy being part of a small team, and have a positive outlook, then we would like to hear from you.
The role is hybrid and based in Oldbury, with typically three days in the office and the rest at home. We operate from a modern well-furnished office, and apply a flexible approach to working patterns to ensure a better work-life balance for staff.
Benefits:
25 days Annual Leave (additional day each year after 2nd year of service, up to 28 days), + 8 Bank Holidays
Employer pension contribution
Staff discount scheme
About Us:
Vision Homes Association has been providing support to vulnerable adults for over 30 years, specialising in providing support to people with complex needs. VHA is a charity, registered with the Charity Commission and its care provision is regulated by Care Quality Commission.
New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institution for the Blind (BRIB), becoming a standalone housing association in 1997. Since then, New Outlook Housing Association (NOHA) has gone through several changes to become the organisation it is today.
How to Apply:
For more information and Job Description please visit our website or contact HR.
Please apply by sending us your CV and covering letter stating ‘what qualities and experience you can bring to the role’.
Interviews: We aim to carry out Teams interviews within a few days of receiving applications.
If successful, a follow-up in-person interview will be arranged at our Head Offices in Oldbury. Please note, we are actively reviewing applications and may close this advert early if a successful candidate is found.
Vision Homes Association and New Outlook Housing Association are Equal Opportunity Employers
No agencies.
The client requests no contact from agencies or media sales.