About us
Who we are
New Outlook has been providing services to visually impaired people for over 170 years. Starting out in 1846 as part of the Birmingham Royal Institute for the Blind (BRIB), we became a standalone housing association in 1997.
Since then, we have gone through several changes to become what we are today – a professional, reliable and committed provider that strives to promote personalised services to support independent living for people with sensory or specialist needs.
Our culture and values
Making a difference to peoples lives through the provision of aspirational services for people with sensory and other specialist needs.
Our core values summarise what we ASPIRE to achieve:
- Approachable – friendly and easy to talk to
- Supportive – understanding and encouraging
- Professional – capable and skilful
- Innovative – inventive and adaptable
- Reliable – consistent quality and performance
- Empowering – confident and strong