Jobs

Bliss is the UK’s leading neonatal charity: our vision is that every baby born premature or sick has the best chance of survival and quality of life.

We now seek a new Director of Finance and Operations to join our passionate, collaborative and inspirational charity. You will join us as we embark on the process of developing plans for our next strategic period, which will build on our achievements to date in making the biggest difference possible for babies born premature or sick across the UK. As a key member of the Senior Management Team, you will work closely with other colleagues and the Board of Trustees to help deliver our strategy across the organisation.

Role Summary

• Title: Director of Finance & Operations
• Location: Hybrid (minimum 2 days/week in Bliss Head Office, London SE1)
• Salary: £75,000 FTE
• Terms: 28-35 hours a week, Permanent role

The successful candidate will lead all aspects of Bliss’ financial management, including our strategic approach to financial and business planning as well as supporting effective delivery of our day-to-day financial systems and processes. You will also have overall responsibility for Bliss’ core organisational support functions of HR, IT, and facilities.

We are looking for an exceptional candidate who:

• Is a CCAB qualified (or equivalent) team leader with outstanding communication and interpersonal skills

• Has significant accountancy experience, with knowledge and experience of charity finance

• Has a good understanding of the financial and governance aspects of a charity, particularly the application of Charity SORP

• Has a strong understanding of business functions including HR, contract management, IT systems, and office and administrative processes

• Will enjoy working collaboratively across an organisation to drive business planning and performance.

• Has the ability to motivate, manage performance and support professional development within the Finance and Operations team.

If you believe your skills and experience align with this position, and you are passionate about improving outcomes for sick and premature babies, then we would very much like to hear from you. We offer a generous package of benefits, including a positive approach to agile working, and are a vibrant organisation, dedicated to the cause but also to supporting each other and learning as we work. If you don’t meet all the requirements but feel that you have transferrable skills, please do apply and use your application to illustrate this.

Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

For more details, please view the job description and person specification attached to this advert

How to Apply

Please email a covering letter explaining why you are interested in this role and what you could bring to it - with reference to the person specification in this job description - together with your CV 

Recruitment Timeline 

• The deadline for applications is 9am on Monday 22nd July
• First round interviews will be held virtually on Thursday 25th July
• Second round interviews will be in person at our London Bridge offices on Tuesday 30th July

We recognise that interviews are due to take place during summer holiday season. If you aren’t able to make the interview dates above, but are interested in the role, please do still apply and let us know your interview availability during this period.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

• £37,062 per year
• Full-time – 37.5 hours per week
• Permanent contract
• Based in Beckenham/Orpington, with travel required across all SEL Mind boroughs
• Hybrid working considered in line with policy

The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.

The Casework Manager will play a key part in the service, providing line-management and supervision to a team of welfare benefits specialists, and on-site supervision for South East London Mind’s weekly form-filling clinic. The post-holder will lead on making sure that we are delivering high-quality and accurate advice in a way which meets the needs of our clients.

We are looking for people with significant experience of working within welfare benefits, including providing representation at appeals, and giving advice on complex entitlement issues. A strong understanding of the needs of people with mental health problems, and experience of management and supervising the work of others (whether staff or volunteers) are also essential to this role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 5th August (11:59pm)

Likely interview date: Wednesday 14th August

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

You will be part of a small team providing close support (2 days) to the Managing Director and setting up and leading organisational and management systems for the wider office at the Peterborough Cultural Alliance (PCA) (3 days). Whilst preference is for one person to hold this as a full-time role, the role can be divided across two post holders as part-time roles too.

Responsibilities will include using your skills and experiences to understand how to build systems, support the team in using them and leading from the front in managing both strategic administrative objectives of building an office that is fit for purpose and modelling a supportive and collaborative culture.

You will also be responsible for ensuring the day-to-day management of emails, filing, bookings and will ensure financial administrative tasks are completed in good time, helping to build a highly efficient and responsive reputation of the PCA office. Supporting the Managing Director to ensure diaries, itineraries, reservations and other tasks related to the smooth running of the office are key to success in this role. 

For clarity, whilst Nene Park Trust will be your employer, your work will be that of the Peterborough Cultural Alliance. 

This is a full-time position, working 37.5 hours a week. 

Partnership Manager - Wales

Location: The role will be based out of the BookTrust Offices in Cardiff.  BookTrust works in a hybrid and flexible way with an expectation of a minimum of 8 face to face collaboration days per month which could be at the Cardiff office, visiting partners across Wales and on occasions UK wide travel.  There will therefore be reasonable travel needed to fulfil the role, with occasional overnight stays.

Contract: Full-time, open to discussing flexible and part-time options

Salary:  £36,000.00

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority in England, Northern Ireland and Wales and supported by a range of funders including the Arts Council England, Northern Ireland and Wales Governments, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

We’re looking for a positive and enthusiastic individual with a demonstrable ability to build strong and successful delivery and strategic relationships with a range of external stakeholders, including primary and secondary schools, local authorities, education sector organisations as well as other civil society organisations. The role will also involve ensuring the successful delivery of a set of BookTrust’s programmes and activities so strong organisational skills, experience of collaborating with different internal functional teams and being thorough and meticulous will be necessary attributes.

The Partnerships Manager will also contribute to the development of new activities and programmes and lead on the programme training and national and regional events for Wales so experience of devising and implementing new programmes and training would be advantageous.

To apply please send a copy of your CV to our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: 31st July at 11:59pm.

Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

About the role

Ever wondered what it means to work at a grassroots organisation, working hard to fight poverty in the community? Well, this is your chance. We have a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontlines of a fast-paced, guest-facing charity. 

Sufra has always been #MoreThanAFoodbank, and this role is key to Sufra’s journey in trialling different methods of supporting residents. We are partnering with SALIENT, a team of researchers who are working with the public, partners from local and national government, food charities, community support teams, and the food industry on a range of food-related trials. In particular, they will be conducting a trial at Sufra where a range of different support is offered to Food Bank guests. The aim of the trial is to assess the impact of these different methods, and hopefully come closer to learning what support our guests prefer to receive from our food bank service.

The ideal candidate will work well in a busy environment and will have great people skills. They will have some experience in a customer-facing role, dealing with the public and potentially vulnerable individuals. The successful candidate will be the first point of contact for members that register with the pilot project and will be confident answering queries confidently speaking about the trial. The candidate will work closely with the Food Aid Manager and SALIENT researchers to ensure accurate data tracking once participants are registered, including collating receipts, supporting with feedback interviews, capturing case studies and logging visits. The role will also include supporting the distribution of both parcels and vouchers and ensuring meticulous financial records of this are kept.

People skills are crucial to success in this role, as the successful candidate will be working alongside a range of people, ensuring that they are supported throughout the trial. Due to the diverse nature of Sufra guests, it would be beneficial for this candidate to speak Arabic, Somali, Farsi, or another community language.

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries. There will be training provided by both Sufra and the SALIENT team before the successful candidates starts leading on this exciting project.

We would encourage applications from local residents, with knowledge of the London Borough of Brent to apply.

Role Description

Supporting the smooth running of the SALIENT Food Trial, conducted at Sufra NW London. Supporting across the trial, focussing on participant recruitment, distributing different support methods and maintaining data throughout the trial. We hope to have this candidate in place by mid-August.

Main Duties & Responsibilities

Guest Recruitment

• Sharing information about the research trial
• Leading the recruitment of the trial, checking guest eligibility and contacting Sufra Food Bank guests and clearly communicating the trial in a non-biased and informative manner.
• Answering queries and concerns from Sufra guests and current participants and obtain consent to share data with researchers.
• Anonymising data sets for sharing with researchers.
• Creating awareness of the study amongst Sufra Foodbank volunteers through briefings, sharing links to the study video and information sheets so they are informed of how the study will operate.

Pilot data collection and tracking

• Work alongside SALIENT researchers to maintain a dataset to track participation in research.
• Distributing different methods of support for participants, during usual Food Bank collection hours.
• Implementing financial tracking of transactions made, and ensuring all financial monitoring is up to date and accurate.
• Exploring methods to reengage and support participants with low attendance.

Other Duties

• Joining staff meetings once a month and updating the wider team on the progress of the trial.
• Ensuring that our health and safety protocols and policies and procedures are adhered to.
• Ensuring that the service reflects the ethos, values and core principles of the charity and oversee the project’s development, so it is continuously and sustainably meeting community needs as they evolve.
• Attending regular supervisions with your line manager and staff meetings with the wider team.
• Undertaking any other reasonable duties to support the operations of the charity.

Housing Support Worker

Job type: Full Time, permanent

Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours)

Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00

Location: Exeter

An enhanced DBS check will be required for this role.

Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.

Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.

Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed.  CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.   

The Team provides flexible and holistic support to Residents who have a wide range of support needs. We aim to support our Residents to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of Residents and properties in your allocated area.

Duties and responsibilities include but are not limited to:

• Support clients to comply with the requirements of their HDC/Bail conditions.
• Producing a realistic and achievable Support Plan to include accessing and using housing and accommodation services to support move on to longer term accommodation. 
• Ensure that all Support Plans and Risk Assessments are unique, inclusive and person-centred.
• Provide weekly support to Residents to engage with their support plan and contribute to the achievement of their objectives and aspirations.
• Support Residents to access Housing Benefit in the first instance to ensure that their tenancy is not put at risk with escalating rent arrears.
• Manage properties within your area of responsibility to ensure they are being maintained to Decent Homes Standard by reporting repairs, and replacing furniture and equipment are required.
• Undertake basic cleaning tasks as required.

Key Responsibilities

• Plan and deliver effective, person-centred Support and Safety Plans 
• Provide weekly support sessions (up to 2 hours per week) working with our Residents to achieve the goals identified on individual Support and Move On Plans.
• Maintain up to date individual Resident records.
• Support Housing Benefit applications for each Resident.
• Complete referrals to specialist support agencies in the community as required.
• Liaise with Partner Agencies such as The Probation and Prison Services, Courts, and Police where necessary.
• Ensure that properties are always adequately equipped, maintained, furnished, and clean.
• Empower and motivate Residents to identify and achieve desired outcomes.
• Develop Move-on plans with Residents at the earliest opportunity, identifying realistic options for their future home.

What We Expect From You

• Ability to develop person centred support and move on plans.
• Understanding of safeguarding.
• Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
• Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required.
• Familiarity with computer-based packages

What you can expect from us

• A dynamic and supportive team who delivers results for the people we support every day.
• The opportunity to work flexibly within the community as this role allows you to plan your own workload of support sessions and property visits.
• A commitment to helping you learn and develop your career.
• Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.

This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.

An Enhanced DBS and Prison Clearance is required for this role.  These will be completed as part of the Pre-Employment Screening process. 

We are ready and waiting to receive your online application.

If you have any questions or would like to have an informal chat regarding the role, please contact [email protected]

FearFree delivers services across the Southwest for victims and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

Following a successful trial in several surgeries, this service is now being rolled out across Devon, Plymouth, and Torbay. So, this is a very exciting opportunity to take ownership and be part of an innovative new service, delivering real improvements to the local community.

You will work across a specified number of GP practices, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

Key responsibilities:

· To provide specialist, individual and needs-led domestic violence/ abuse (DVA) and sexual violence (SV) advocacy and support to patients who are or have experienced DVA/SV, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate.

· To provide signposting and onward referrals to patients who are affected by DVA/SV.

· Build and maintain effective relationships with general practice teams.

· To provide ongoing specialist advice and support around DVA and SV to practice teams.

· To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer.

· To provide feedback on case outcomes to referring clinicians.

· To collect and collate performance and monitoring data for reporting purposes.

· Provide in-house training & refresher training for general practice teams on understanding, recognising, and responding to domestic violence and abuse (DVA) and sexual violence (SV).

2. Advocacy and support work

· Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.

· Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice.

· Develop good working relationships and liaise with outside agencies where needed.

· Keep accurate records of all referrals received and of work done with or on behalf of service users.

3. Practice-based work

· Arrange dates for refresher training sessions with practices.

· Deliver DVA and SV training to clinicians and non-clinical staff in participating general practices.

· Promote awareness of the experiences and needs of people affected by DVA and SV, particularly in relation to their health.

· Develop a good relationship with all general practice staff and work effectively as part of the practice team.

4. General

· Attend and participate in required meetings.

· Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 22nd July 2024, with interviews currently planned to take place on 31st July 2024.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking to recruit a healthcare professional support and engagement assistant, who will work closely with the healthcare professional support and engagement team to oversee the smooth running of the team’s activities, including the oversight and management of team email inboxes, responsibility for tracking activities on our database, as well as supporting with the coordination of conference activities, online webinars and meetings.

About you 

Are you an experienced administrator, able to work as part of a busy team and across different geographical sites? You will be highly organised and process driven with excellent time management skills. You will have excellent oral and written communication skills as well possessing excellent working knowledge of IT systems, including working with databases.
Friendly and approachable, you will be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.   

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.  

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support. 

Closing date Monday 15 July 2024 at 9:00am

Interview date Monday 22 July 2024 and Tuesday 23rd July 2024

Manchester Mind believes in the power of listening and feeling heard and that a better understanding of mental health benefits everyone. We do this by providing a range of services across Manchester to young people and adults. Our work is guided by our values of:

Openness  |  Belonging  |  Strength  |  Collaboration

Manchester Mind is looking to recruit an Administrator for the Community Engagement Team. The role will involve providing administrative support for our Improving Physical Health Team. This team work across Primary Care in Manchester, Bolton, Salford, Wigan and Trafford, supporting people with lived experience of mental health problems to improve their access, experience and outcomes of mental health services.

The role will also provide administration support for the Discharge Support Team who provide support to people who are in the process of being discharged from Secondary Care mental health services. We would like to work with a person who is experienced, dynamic and passionate about being able to develop and deliver our administration requirements across both the Community Engagement Teams.

Position: Administrator, Community Engagement Team

Salary: £23,765 pro rata (actual £14,259)

The post is for 3 days per week (21 hours over Wednesday, Friday, plus one day to be agreed).

The post is funded until March 31 2025, with the possibility of extension, pending future funding.               

The skills and knowledge that are important to us are:

· Ability to work in an open way that builds kind relationships and is receptive to and appreciative of the skills and talents of everyone.

· Knowledge or experience of the issues that people with lived experience of poor mental health face and the impact this can have on physical health.

· Ability to work collaboratively with others.

· Excellent administration skills.

Application documents can be downloaded from the Vacancies page of our website. This is a rolling recruitment process and as such the deadline will be when we fill the vacancy.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Manchester Mind believes in the power of listening and feeling heard and that a better understanding of mental health benefits everyone. We do this by providing a range of services across Manchester to young people and adults. Our work is guided by our values of:

Openness  |  Belonging  |  Strength  |  Collaboration

Manchester Mind is looking to recruit a full-time (35 hours) Community Engagement Worker. The role will involve working in a collaborative and person-centred way across Primary Care in Manchester, Bolton, Salford, Wigan and Trafford, with people who have lived experience of mental health problems in order to promote take up of annual health checks and to improve physical health.

We would like to work with people who are experienced, dynamic and passionate about being able to develop and deliver accessible mental health support services.

Position: Community Engagement Worker (Improving Physical Health)

Salary: £25,220

The post is Full-Time (35 hours per week).

Fixed-term until March 31 2025, to be reviewed dependent on future funding opportunities.               

The skills and knowledge that are important to us are:

· Ability to work in an open way that builds kind relationships and is receptive to and appreciative of the skills and talents of everyone.

· Knowledge or experience of the issues that people with lived experience of poor mental health face and the impact this can have on physical health.

· Ability to work collaboratively with others.

Application documents can be downloaded from the Vacancies page of our website. This is a rolling recruitment process and as such the deadline will be when we fill the vacancy.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

There are just under 37,000 blind and partially sighted children and young people in England and Wales. Every day, four more children will be diagnosed with sight loss. RSBC believes that every blind young person should have the chance to live life without limits. By giving young people the essential skills to take control of their life, they can unleash their true potential. Prospectus is excited to be helping with their search for a Community Events Fundraising Manager.

This role is responsible for RSBC’s community and events fundraising programme which involves planning and delivering a calendar of activities, proactively building relationships with new and existing supporters, and providing first-class stewardship and account management. Working alongside the Relationship Fundraising Team and providing line management and support to the London Marathon Account Manager, the post holder forms part of a core team that is on a mission to take RSBC’s relationship fundraising to the next level.

An accomplished community fundraiser the successful applicant will be looking to build something brilliant. Proven experience in achieving income targets, building community networks nationally will be essential to the success of this post accompanied by advanced relationship-building skills. If you are curious, thrive on thinking outside the box and enjoy being creative this could be the role for you!

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Rhiannon Mehta at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Background to the role

The Good Food Institute Europe (GFI Europe) is at the forefront of the movement to transform meat production in order to solve some of the world’s biggest problems, from climate change and global hunger, to antibiotic resistance and animal suffering.

We work with scientists, businesses and policymakers to make plant-based and cultivated meat (grown directly from cells) delicious, affordable and accessible. Please check out the rest of our website, our 2023 Year in Review and our 2023 Europe Highlights blog post to find out more about who we are and what we do.

We are at an exciting stage in our growth and are looking for a Deputy Head of Operations (People) to manage our growing people operations team and projects.

How you will make a difference

Your role will enable inclusive, empowering and efficient people operations workflows at GFI Europe. Reporting to the Head of Operations, your work will fall under the following categories:

• Manage the People Operations function, including line managing two team members.
• Develop an inclusive, empowering and engaging People Operations strategy that ensures best practices around management principles, professional development, diversity, equity and inclusion, and other aspects of a healthy culture are adopted.
• Track team morale and culture by coordinating team engagement surveys and by listening to team members’ needs from when they join the organisation and all along their employee journey with us, taking steps where necessary to improve the employee experience.
• Be the main contact person for the GFI Europe team to discuss HR-related needs or concerns.
• Oversee solid HR management by:
  • Ensuring GFI Europe’s compensation and benefits remain competitive.
  • Creating and/or periodically reviewing and improving People Operations policies and addressing specific HR needs and requirements of our growing team.
  • Being the point of contact with payroll and employment legal advisors across 7+ countries, ensuring our employment terms and conditions are up to date and that payroll and employment terms are correctly processed.
  • Staying up to date with national laws impacting employment, benefits and other regulations to ensure we remain compliant across all regions.
  • Procuring and overseeing the work of People Operations service providers and consultants where applicable.
• Enable a smooth experience across the employee lifecycle by:
  • Positioning GFI Europe’s employer brand to keep attracting and retaining talent.
  • Planning recruitment cycles in collaboration with the Operations team and other departments, and signing off on assessment design.
  • Coordinating performance / probationary review cycles and where support is needed, providing coaching and counselling to team members and managers on matters related to performance.
  • Ensuring learning & development budgets and activities meet the needs of the team and organisation.
• Perform other tasks as required as a member of our small, dynamic team.

Who we’re looking for

You must have:

• A passion for GFI’s philosophy and mission.

• Proven experience in managing smooth, inclusive and effective People Operations such as HR admin, recruitment, performance management, learning & development, etc.
• Ability to balance high-level responsibilities (management, strategy) with practical execution, and to prioritise what needs to be solved, by when and how.
• Excellent people skills: high emotional intelligence, the ability to listen deeply and communicate effectively, to build and maintain trust and to work well with colleagues and stakeholders across multiple cultures.
• A high degree of organisation and attention to detail: finding enjoyment in devising and managing effective processes, fixing problems, and ensuring accurate, high-quality administration.
• Compassionate people management style: proven line management experience and ability to get the best out of colleagues, ideally in a remote environment.
• Comfort with complex, often ambiguous workflows where you need to approach and problem-solve new challenges creatively.
• Commitment to DEI principles: applying a diversity, equity and inclusion lens to all People Operations workflows, and maintaining our welcoming and supportive culture.
• Expertise in HR, employment compliance and payroll management within at least one country in Europe.
• Tech savviness: comfort using various software tools and platforms in a remote workplace, and a willingness to learn new systems. Training and support will be provided. 
• Language skills: ability to work effectively in English. 

It would be an advantage to have some or all of the following attributes, but none of them are prerequisites, and we welcome applications from candidates without any or all of them:

• Coaching and mentoring experience
• Experience with international HR management (2+ countries). Familiarity with the following countries in particular would be an advantage: Belgium, France, Germany, the Netherlands, Spain or the UK.
• Experience with leading DEI initiatives in the workplace.
• The ability to work in European languages in addition to English.

We want the best people and we know that building a diverse, inclusive workplace leads to stronger, happier, more productive and resilient teams. We strongly encourage people of every ethnicity, orientation, age, gender, origin, socio-economic background, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive culture absent of discrimination and harassment during the application process and after you join the team.

Benefits and the fine print

• Terms of employment: Full-time (38 hours/week), flexible working hours.
• Location: We can consider applicants based in Belgium, France, Germany, the Netherlands, Spain or the UK. This is a remote role, and you will be able to work from home, or we are happy to consider supporting costs for co-working to enable you to work from an office if you wish. The whole GFI Europe team aims to get together in person approximately twice per year for around 3-5 days at a time. Travel costs will be covered by GFI Europe within our travel policy.
• Salary and benefits: The salary and benefits package for all of our roles are researched and benchmarked based on similar nonprofit roles in the country/location of hire. For reference, full-time range (total amounts received in gross salary plus benefits including home-working allowance) would be for:
  • The Netherlands: €58,320-€69,984 (range includes holiday pay specific for the Netherlands)
• Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based, and to be able to travel within the EU.
• Application Deadline: 9 July 2024, 11.59pm CEST. We will get back to all candidates after that date, no matter the outcome of their application. You should expect to hear back from us within about a week after the deadline.

There are just under 37,000 blind and partially sighted children and young people in England and Wales. Every day, four more children will be diagnosed with sight loss. RSBC believes that every blind young person should have the chance to live life without limits. By giving young people the essential skills to take control of their life, they can unleash their true potential. Prospectus is excited to be helping with their search for a Strategic Partnerships Manager.

Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager this role is responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed portfolio of individual, organisational and grant-making relationships. The focus will be on long-term mutually rewarding, strategic and/or commercial partnerships.

An accomplished partnerships manager the successful applicant will have a demonstrable track record of securing funding from corporate and/or philanthropic supporters, working to an annual income target of £300k or above. You will be dynamic and results-focussed, thriving when proactively spotting opportunities and converting them into something concrete. If you are curious, tenacious and passionate about the cause then this exciting role could be for you!

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
     
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

The Operations Manager is responsible for overseeing the design, delivery, and evaluation of Lancashire Youth Challenge's three core programmes: RESTORE, Time to Breathe, and Rise to the Challenge. This role ensures the smooth and effective administrative and financial operations of the charity and acts as a deputy for the Chief Executive Officer when necessary.

Primary Duties and Responsibilities

Programme Management

·Lead and manage Project Coordinators & Facilitators, ensuring high standards and budget compliance.

·Ensure projects are properly documented and evaluated in line with contractual and funding requirements.

·Serve as the primary contact for partners, clients, referral agencies, parents, and guardians, ensuring effective communication.

·Collaborate on the recruitment of young participants for all programmes.

Line Management

·Facilitate regular supervision meetings with Project Coordinators & Facilitators.

·Manage and facilitate regular team meetings with core and freelance staff.

·Oversee the management of Volunteers and Work Placements.

·Hold contractual responsibility for freelancers and visiting practitioners.

Administrational

·Oversee daily administrative operations of the charity.

·Manage external communications, including website and social media.

·Act as the main liaison with the landlord and attend venue management meetings.

·Compile robust evaluation documents and impact reports.

Financial

·Support the CEO in preparing financial reports for Trustees, funders, and partners.

·Manage daily financial tasks, including reconciliation, invoicing, and liaison with accountants and the Treasurer.

·Help prepare budgets for funding applications and reports.

·Co-manage the Investor and Sponsor programme.

Governance

·Ensure systems and structures support the Board of Trustees in fulfilling their statutory responsibilities and effectively managing the charity's affairs.

·Prepare reports and papers for Trustee and annual general meetings.

·Work with the CEO and Chair of Trustees on the development and management of a Youth Board.

·Attend and present at Trustee meetings when required.

General

·Attend regular supervision meetings with the CEO.

·Complete required training in Safeguarding, Mental Health First Aid, and Emergency First Aid at Work.

·Abide by all company policies and procedures.

·Report safeguarding concerns immediately to the Designated Safeguarding Officer (CEO).

·Engage in Continuous Professional Development (CPD) opportunities.

·Work flexibly, including evenings and occasional Saturdays, to meet the charity’s needs.

·Assist in delivering other LYC projects and activities as needed.

·Act as deputy for the CEO when required.

Person Specification

Essential Criteria

A demonstrable passion for working with, supporting, and empowering young people.

A Level 5 or above qualification (ideally in a relevant subject) or significant work experience.

At least 3 years management experience, preferably within the youth charity sector.

Proven administrative skills and proficiency with Microsoft Office 365, CRM systems, and accounting tools like Xero.

Significant project and people management experience.

Experience in managing partnerships with diverse organisations.

Excellent communication skills, both verbal and written, and proficiency in online communication.

Financial management experience.

Understanding of safeguarding policies and procedures.

Willingness to be flexible and responsive to the evolving needs of the charity.

Desirable Criteria

Experience in the development and management of youth programmes.

Proven ability to compile evaluation and impact reports.

Marketing experience.

Familiarity with budget preparation and financial reporting for non-profits.

Experience in managing investor and sponsor relationships