Database Administrator Jobs

Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.

In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.

You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.

Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.

We are offering a great opportunity for an experienced Community and Events Fundraiser in order to help cultivate relationships with and for community and event fundraising activities, grow the current programme of events, increase income generation and foster long-term supporters. You will be able to communicate with people at all levels and adapt to changing priorities. The ability to work flexibly (including occasional unsocial hours) is vital and we’ll offer flexibility in return.

Our values

At BeyondAutism we are:

Dedicated to delivering excellence

Developing expertise, outstanding services and positive engagement, always seeking to go above and beyond expectations.

Committed to Behaviour Analysis, underpinned by the science of Applied Behaviour Analysis and Verbal Behaviour

Contributing to research and ensuring our staff continually develop and share best practice that ensure aspirational outcomes are achieved for autistic individuals.

Respectful Embracing diversity, showing integrity, acting with compassion and always treating people with dignity. Proud to challenge Listening, changing thinking, shifting attitudes and educating. 

Community Engagement and Fundraising

Proactively seek new 'in aid of' supporters in the local community including local companies, schools and clubs

Build relationships and steward local community groups, memberships and associations to encourage ongoing engagement

Support the delivery of community challenge events Ensure that fundraising activity complies with relevant legal requirements

Any other duties which may reasonably be required of the post

Utilise the donor database to develop and manage supporter relations Support the management of online fundraising platforms and help and encourage supporters (individual and corporate) in using these to maximise revenue

Support the creation of engaging and innovative storytelling content for multi-channel use, aiding the planning and delivery of online fundraising campaigns

Assist the creation of marketing materials including fundraising packs, posters and website copy to recruit supporters and advertise events

To be an ambassador for BeyondAutism Planning, Monitoring and financial management: Contribute to and deliver against annual targets and budgets

Ensure that accurate, up to date financial and supporter records are maintained and are accessible Receive, record, bank and process income and ensure that strict financial controls are maintained

To fulfil the administrative elements of the post Keep clear, accurate records relating to all fundraising events and activities Manage and maintain the donor database and ensure all donations, communications, and gifts are accurately logged using Raiser Edge

Provide first class supporter engagement through telephone calls, meetings, letters and ensuring all supporters are thanked and acknowledged in a timely manner

To fulfil any other responsibilities of the post including Demonstrating commitment to BeyondAutism’s mission statement and aims Attending internal or external meetings as required

The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the charity and its services. The post holder will be expected to undertake other reasonably appropriate duties as requested by the line manager.

Position: Customer Services and Central Administration Officers
Type: Full time 35 hours per week
Contract: Permanent
Location(s): Office based in either London, Cardiff, Edinburgh or Belfast - with the flexibility to work remotely 1 day per week.
Salary: Starting from £25,791 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £25,791 per annum, increasing to £27,403 after 6 months service and satisfactory performance and to £29,015 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers. We are looking for three motivated and friendly Customer Services and Central Administration Officers to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Please note: We currently have 3 vacancies; 1 based in our London office, the other 2 based from our offices either in London, Cardiff, Edinburgh or Belfast. Please specify your preferred location in your covering letter.

Closing date for applications: 9:00 on Monday 30 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

As the Peer to Peer Groupwork Facilitator you will set up, lead and deliver a year-long peer to peer group programme for bereaved families who have experienced the sudden and unexpected death of a baby or young child.

The groupwork is based on a programme led by Harvard University and Boston’s Children’s hospital and has structured sessions drawing upon psychological model of CBT, although the sessions are not therapeutic. Each session has a theme and incorporates education, guidance and support.

You will establish and deliver a new peer online support group, facilitating group formation, and enhancing service delivery and creating a safe and welcoming space for bereaved families.

Outside the group sessions you will be responsible for managing the administration and evaluation of the service, including and collection of questionnaires and feedback required for reporting purposes and supporting members with any signposting requirements processing referrals, carrying out eligibility screening, monitoring the waiting list and inputting and keeping all database member and service records up to date.

It is a key time to be joining the charity and helping us to continue to save babies’ lives and support bereaved families. The charity has been hugely successful, but the work is far from done. The impact of the sudden death of a baby is wide and never goes away, as we know from the families that we support. This drives all our work, across each department. We are a close and friendly staff team who all share passionately in the charity’s objectives, vision and values.

Do you have a passion for inspiring and engaging people with the natural world? Are you an enthusiastic team player able to deliver a range of key skills to support an experienced and fast-moving project team?

The Project Support Officer (“PSO”) role is fundamental to the delivery of our Wilder Connections project. The role requires a range of skills and experience across the following elements which are described in greater detail in the Recruitment pack which can be found on our website and include:

• Activity administration
• Supporting practical activity delivery – group visits and events
• Volunteer administration
• Data and photographic record keeping
• Marketing and social media
• General project support 

If you’re passionate about nature and eager to make a real impact on our journey to a Wilder Doddington then we’d love to hear from you.Full details and online application form can be found on our website www. doddingtonhall. com/jobs/

The role is partly funded by a grant from The National Lottery Heritage Fund which continues until the end of 2027, but our intention is that the role should extend beyond this time.

Responsible for driving the growth and retention of membership at The Textile Institute (TI). This role is crucial in ensuring that the TI’s membership base—both Individual and Corporate expands across all disciplines in textiles, clothing, and footwear worldwide. The Coordinator will engage with internal and external stakeholders, promoting the benefits of membership and supporting the overall objectives of the Institute.

The Senior Membership Coordinator will oversee and coordinate membership services, ensuring a high level of member satisfaction and engagement. This role requires strong organisational and communication skills, as well as the ability to manage multiple projects simultaneously. You will be responsible for streamlining membership processes, optimising workflows, and supporting the overall goals of the Institute.

Reporting directly to the CEO and working with members of the organisation from around the world and external clients, this is an exciting time and opportunity to join TIIHQ and work with a small and dynamic team with an international reach. This is primarily an office-based role although with hybrid working. 

Opportunity to travel, attend some great events both in the UK and overseas. 

The Institute of Development Studies (IDS) delivers world-class research, learning and teaching that transforms the knowledge, action and leadership needed for more equitable and sustainable development globally.

The Project Management Unit (PMU) at IDS, brings together professionals in project management, research administration and finance, to collaborate on development of proposals, project plans, strategies and budgets. The PMU now have an excellent opportunity for someone wishing to begin their career journey in project administration and support.

The Project Assistant role will sit within the PMU and work within a helpdesk function, providing administrative support to both projects and research clusters. Applicants should be proficient in Microsoft Office applications, comfortable managing multiple tasks and open to acquiring news skills.

Main Duties and Responsibilities.

General administration
•Supporting the daily operations of the PMU including maintaining online filing systems, diaries, mailing lists and contacts database, taking telephone messages and arranging appointments.
•Cluster administration, including booking cluster meetings, arranging cluster retreats, and taking minutes of meetings
•Assisting PMU colleagues and the Heads of PM with general administrative duties
•Providing general administrative duties including word processing, and collating and preparing documents in accordance to IDS house style guidelines
•Working with colleagues to respond to general information requests and to disseminate information through e-mail, mail, publications and web pages.
•Providing general administration support for proposal development where requested
•Making travel arrangements, hotel bookings, enquiring about visas etc.
•Participating in PMU meetings and supporting the organisation of workshops and seminars and other team events, in close liaison with PMU colleagues.
•Supporting the Project Support Officer with updating cluster internet and intranet web content as required, and responding to internal and external requests.
•Processing invoices and expense claims
•Dealing with correspondence and ensuring regular liaison with other team members and external contacts, for example inviting people to events and keeping them up to date with event logistics.
•Providing assistance to visitors and staff.

Forces Employment Charity is seeking a dedicated Client Advisor to join our Support Centre in Birmingham.

Role: The role of Client Advisor is to deliver the support centre function for the programme. Forces Employment Charity delivers a specialist programme to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.

The role reports to the Support Centre Manager and Support Team Leader. This position is permanent Full-time, 35 hours per week, with a salary of £22,000. The successful candidate will be based at the Support Centre, Birmingham Office / Hybrid with 50% Office-50% WFH once the security clearance is received and training is complete.

Principal Responsibilities:

· Receive referrals of Veterans who are at risk of contact with the Justice System or are involved in the Justice System.

· Make first contact with referrals within 2 working days and complete initial registration.

· Upload client information to case management system.

· Provide initial advice and guidance on registration.

· Support allocated caseworker to engage with the veteran after initial assessment.

· Support Veterans to obtain proof of service and sign required consent forms.

· Provide accurate and responsive telephone, text, social media and email ‘helpdesk’ support to veterans and other stakeholders.

· Record all interactions with accurately on the Salesforce case management system.

· To be flexible and complete any additional tasks, asked of you by the support team leader and Support Centre Manager

PERSON SPECIFICATION

Essential Competencies:

· High quality written and verbal communication skills, with a personable manner and excellent telephone technique.

· Experience of advising and supporting individuals.

· Excellent IT and keyboard skills.

· Experience of business administration, in particular the use of databases and customer management systems to accurately record data.

· Strong organisational skills with a desire to achieve through own initiative.

Desirable Competencies:

· NVQ Level 4 Advice and Guidance.

· Empathy for those who have served in the Armed Forces.

· Understanding of those in the Justice System.

· Salesforce experience, this training will be provided for the successful candidate if they are not already trained.

Security Clearance:

· Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check and Police Vetting (NPPV2).

Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.

If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 9 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews are scheduled to begin the week commencing 14 October 2024.

Enjoy order and helping maintain records and systems? Do you have a passion for administration and want to help play a pivotal role in helping an organisation maintain high standards? Then Compliance may be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

Due to continued growth, we are seeking a Compliance Officer to support the administration of compliance and quality management related activities across the organisation.

As our Compliance Officer, you will play an essential role in ensuring the organisation adheres to its standard operating procedures and processes and will become a super user of our new eQMS (electronic quality management system) to monitor and maintain compliance records. The role will be varied and offer the opportunity to support the Compliance manager with compliance related projects and work across different departments to help encourage a compliant mindset across the organisation. Full training will be provided.

Person Specification

-   Experience of administration and record keeping to a high standard
-   IT literate in all major MS Office applications
-   Highly organised, efficient and self-motivated
-   Excellent written communication skills
-   Strong interpersonal skills and ability to adapt as part of a small team
-   Excellent analytical and problem-solving abilities 
-   Committed to IHP's Christian Ethos and Values 

The following would be desirable:

-   Previous experience in a legal or compliance role
-   Experience with Compliance Management Software

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays (pro-rated if part-time)
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support via Unum help@hand app
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

1st Stage interviews will take place remotely via MS Teams week commencing 21st October.

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION:  To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES:  We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and we provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all. 

SEO Europe was launched in 2021 with its first France programme piloting in 2023. We have a big focus on gender balance and social inclusion so we’re looking for someone who is motivated and keen to ensure that in France, more female students and other underrepresented students from low-income backgrounds can be build successful careers in competitive industries.

Role Description

Role Purpose
As a Programme Coordinator, you will play a key role in ensuring the seamless execution of all student-related events. This role involves gaining a comprehensive understanding of SEO London and SEO Europe’s programmes, the relevant industries and integrating this knowledge within our organisation. You will liaise with students and partner firms to organise, execute, and promote successful events. In collaboration with the team, you will provide recommendations for enhancements and innovations to improve the student experience, while upholding a high standard of customer care.
French language is required: we are seeking a professional with a strong work ethic, who is adept at fostering robust working relationships and taking initiative in developing organisational processes. A thorough understanding of the French academic system and a genuine commitment to diversity and social mobility are essential.
This position offers substantial responsibility and opportunities for professional advancement.
 
If successful, you will sit within the France team of SEO Europe, where you will support the preparation and delivery of multiple impactful and engaging initiatives, such as: 

• SEO Potenti’ELLE Closing event: A celebratory event showcasing inspiring women leaders, introducing the long-term vision for our female leadership programme, Potenti’ELLE, and providing networking opportunities for mentors and mentees.
• France Finance Programme: A 6-month career readiness programme where master’s students benefit from educational Lunch & Learn sessions, industry insight sessions, coaching, soft skills training and access internship opportunities at top investment banks, asset managers and alternative investment funds.
• SEO Europe Finance Academy: A 1-week immersive event taking place in Paris and designed to educate and train students intending to secure summer and off cycle internships and providing them with authentic exposure to top employers while demystifying the industry landscape and application process.
• Student outreach: The Programme Coordinator will be responsible for implementing exciting outreach campaigns, namely, to help us recruit more students from engineering schools and public universities in France
• There will be occasional trips to Paris to deliver in-person events and execute our student outreach strategy

Accountabilities

There are three main activities within the France team:

• Outreach (student recruitment),
• Programme Delivery (education and training events for students),
• Business development (attracting new sponsors)

The Programme Coordinator will serve as the administrative officer for the team. You will support the France team as needed and have specific responsibilities for identifying and onboarding students at business schools, engineering schools and universities across France, both online (social media, email marketing, webinars) and offline (in-person campus events and sponsored events). You will also play a key role in executing our social media strategy and managing our presence on platforms such as LinkedIn, Instagram, and WhatsApp.
Responsibilities include:

• Overall administration of student events, ensuring exceptional communication and coordination.
• Event management, student and partner communication, and coordination of all relevant stakeholders.
• Posting job opportunities on our student portal and creating content for our newsletter.
• Managing student queries and maintaining relationships.
• Coordinating outreach programmes and managing our Student Ambassador network.
• Identifying and onboarding students, managing relationships with academic institutions and partners.
• Maintaining working documents, event calendars, and reports.
• Thinking creatively to improve outreach programmes and manage social media platforms.

Quality Assurance

• Ensuring all information and student data is managed within GDPR guidelines and updated in Salesforce.
• Running reports to track and monitor events from the CRM.

Required qualifications

• University degree (any discipline)

Candidates without the required qualification will be considered if they have at least 1 year of relevant and relatable work experience in a similar role.

Skills and experience

Essential:

• Project Management
• French language is required
• Interest in Diversity and Inclusion
• Strong understanding of employability skills
• Proficiency in MS Office suite (Outlook, Word, Excel, PowerPoint)
• Ability to use Microsoft Teams and Zoom
• Team player with proactive attitude
• Effective communication, organisation, time management, and listening skills
• Strong business writing and presentation skills
• Fluent in French and English

 
Desirable:

• Experience with CRM systems, specifically Salesforce
• Experience with Databases and Data Analysis
• Outreach and networking experience
• Social Media Management
• Experience in communication and creating visual content
• Previous work with charities (associations) focused on diversity and inclusion
• Experience working with postsecondary institutions or student clubs

What we offer?

• Annual Leave: 28 days pro rata + Bank Holidays
• Salary: £24k for 4 days - open to 3 days arrangements 
• Enhanced Family Friendly Policy
• Remote Working/ Part time working 3-4 days per week
• Benefits: Employee Assistance Programme, Private Health Insurance, 
• Discount to Nuffield Gyms via Private Health Care and many more…

Closing date for applications

Closing Date for Applications: 20.11.2024
First interviews: 27th September  -  8th October 
Second interviews:  10th – 11th October 
Subject to change

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

30 hours per week, Monday to Thursday

About the job role

We have an exciting opportunity for an Education Centre Assistant in our Training, Education and Development team at St Joseph’s Hospice.

We are looking for someone who has experience in administration and working in a customer service-focused busy environment.

The Training, Education and Development (TED) Team has been established to promote and deliver high-quality evidenced-based education to external stakeholders and internally to Hospice staff, which will help transform the care of people in the communities we serve and beyond. The TED Education Centre staff provide essential support to the rest of the TED Team and are integral to the smooth running and day-to-day operation of the Education Centre and TED service. They work as a team to cover core duties at all times and essential role specific duties during planned and unplanned absences. The team is co-ordinated on a day-to-day basis by the Centre Manager.

About you

You will need:

• Effective communication and interpersonal skills
• Experience of using Microsoft Office
• Experience of working as part of a team and making day-to-day unsupervised decisions
• Experience of working in a customer services environment.

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information, please contact John Ames, Head of Training, Education and Development.

For more details and to apply, click the apply button to be redirected to our website.

Closing date: 8 October 2024

Interview date: TBC

This is a fantastic opportunity for a dedicated and passionate business development manager who is excited to support our purposeful movement that brings about a positive sustainable change in young people’s lives.

Business Development and Management

• Develop strands of commercial activity, including employer engagement and social value.
• Support application to and reporting on investment programs, funding, and grant-making for business development.
• Develop proposals and attend stakeholder meetings to negotiate business terms with new and existing clients.
•  Assistance in organising and coordinating contracts, teams and services.
• Manage performance database and systems information to ensure operational efficiency
• Compile and prepare quarterly and performance reports
• Create and maintain progressive working relationships with key stakeholders.
• Research and analyse new initiatives to support growth.
•  Attend meetings to drive organisational growth and visibility. Management and Governance
• Review potential structures to support dynamic work, such as social investment.
• Update policies and governance in line with organisational needs (when needed)
•  Ensure effective use of project management tools, CRM systems, and other digital data system platforms to streamline operations and stakeholder communications. 

The Immigration Adviser at LAH will provide advice and assistance on basic visa and immigration matters, including handling straightforward cases, often referred to as "initial advice" or "entry-level advice." You will assist LAH service users with applications within the immigration rules including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave and Settlement and British citizenship applications, offering advice on non-complex immigration rules and regulations, and explaining to LAH service users the relevant procedures, helping them to complete application forms and gather necessary supporting documents.

LAH’s Immigration Advice service is currently provided in partnership with Seraphus, an external law firm. This collaboration offers valuable career development opportunities for the right candidate, including mentoring and the chance to shadow one of their experienced practitioners.

Additional benefits: Paid OISC Level 2 Training

Main duties and responsibilities 
● Efficiently responding to LAH service users' inquiries while creating a friendly, warm, and welcoming environment
● Providing one-to-one specialist high-quality immigration advice at OISC Level 1 on basic immigration matters, including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave to remain, Settlement and British citizenship applications, providing guidance on eligibility and ensuring LAH service users understand their rights and obligations
● Representing LAH service users by completing straightforward application forms, such as visa and leave to remain applications, and assisting them in gathering and preparing the necessary documentation for their applications, maintaining professional conduct with LAH service Users at all times
● Liaising with the Home Office and other relevant authorities on behalf of LAH service users for non-complex matters and submitting high standard applications to the Home Office
● Assisting LAH service users with correspondence related to their applications or immigration status
● Recognising when a case is beyond the scope of OISC Level 1 authorisation, such as appeals, asylum cases, or more complex immigration matters, and referring these to higher-level advisers or solicitors
● Operating within professional boundaries, ensuring confidentiality is maintained at all times

Monitoring and Evaluation
● Maintaining accurate records and case files, ensuring all advice and actions are properly documented, adhering to OISC Code of Standards and AQS
● Overseeing administrative systems for case management and partaking external file reviews and supervision as instructed, tracking workload, and monitoring submitted applications and their outcomes
● Assisting in demonstrating the impact of our work by recording clear and detailed case notes in our database and tracking outcomes against project targets, identifying challenges and issues affecting the LAH community, all of which will be used to inform our provision
● Providing LAH management with necessary information on the Immigration Advice service, including case studies, detailed reports, and relevant data when required

Professional Development
● Participating in learning and evaluation sessions with partner organisations as relevant
● Attending regular staff and other team meetings as required
● Undertaking OISC Level 2 training procured by LAH
● Staying current with legislative changes and policy updates affecting individuals' rights to remain in the UK, and adhering to best practices set by the Office of the Immigration Services Commissioner (OISC) and Advice Quality Standard (AQS)

Other Accountabilities
● Ensuring that work is carried out in accordance with LAH's policies and procedures as well as with the OISC and AQS Code of Standards
● Participating in regular one-to-one sessions for both service and professional development purposes, including regular supervision to assess the quality standard of advice work
● Working closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as needed to address the holistic needs and circumstances of LAH service users
● Supporting the preparation for audits by the OISC and AQS, as well as for internal and external reports
● Collaborating with the Head of Operations to ensure the smooth running of the service and implement an efficient administrative strategy
● Conducting workshops and presentations on immigration matters as instructed
● Assisting in creating, maintaining, and distributing relevant informational materials and resources for both the team and service users

Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. Our aim is to recruit the most suitable candidate for the job, and we welcome applications from individuals of all backgrounds. We particularly encourage applications from those who identify as members of minoritised groups, as well as from Latin Americans and individuals with lived experience of migration and/or second generation to better reflect the community we serve.

Harris Hill is thrilled to be partnering with Noah's Ark Children's Hospice in the search for a dedicated and organised Data and Performance Analyst . If you are passionate about information management and producing accurate and insightful reports, this could be the perfect opportunity for you!

In this role, you will focus on managing and improving the quality-of-service user data, ensuring effective data handling, and provide accurate management information for key reports. As part of the team at Noah's Ark Children's Hospice , you will have the opportunity to make a meaningful difference in the lives of children with serious health conditions and their families in North London and beyond.

Title: Data and Performance Analyst

Hours: Part time (30 hours per week), permanent

Salary: Pro Rata salary of £24,510 - £26,548 per annum plus benefits

Location: Hybrid working available

Closing date : Applications will be reviewed on a rolling basis

More about the role:

The role of Data and Performance Analyst involves in-depth data interrogation, creating reports for internal and external stakeholders, and supporting service planning and performance management. You will play a pivotal role in implementing a new care database, provide training on systems, and ensure compliance with GDPR regulations. Strong Excel and database skills, attention to detail, and problem-solving abilities are key to success in this position .

Key Responsibilities:

* Solid knowledge and experience of Microsoft Excel to at least an intermediate level.
* Knowledge of data interrogation and confidence in producing reports.
* Experience of using client and/or information databases.
* Previous experience of working in a clinical setting or a palliative care service would be an advantage.

This role provides the chance to work in a collaborative, purpose-driven setting, where your efforts will make a meaningful and lasting difference. If you are dedicated, organised, and reliable, with a strong focus on information management and a commitment to producing accurate reports, I'd love to hear from you.

To apply for this role and for further details, including a job description and person specification, please contact Faye at Harris Hill via the apply button.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.