Jobs in welwyn garden city

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Cafe Coordinator
Reference: 273
Responsible to: Crisis Cafe Team Leader
Contract: Permanent
Salary: £25,000 - £27,764 per annum, pro rata
Hours: Part time (22.5 or 30 hours per week)
Working Base(s): Stevenage Crisis Café
Work pattern: A full-time pattern will be a 7-day flexible rota, working 17:30 - 01:30.

This role is managing a shift delivering emotional support to those in mental health crisis, face to face and over the telephone through our helpline.

About the Service

Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
• At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Alongside other Crisis Cafe Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Café and Helpline Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Café and Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leader in ensuring practice within the service is safe, effective and person centred.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 25th April 2025.
Interviews will be held week commencing 12th May 2025.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Are you a charity leader with a passion for promoting and supporting breastfeeding across the UK?

A unique opportunity has arisen within a national breastfeeding charity to lead the organisation through an exciting new phase of development.

The Association of Breastfeeding Mothers (ABM) is looking for an inspiring and dynamic new chief executive in our first ever paid leadership role. This role will bring together trustees, staff and volunteers to build and develop the work of the charity in pursuit of our vision:  to create an environment where women and families are supported to have a positive breastfeeding experience, and lactation is valued.

You will have significant experience in a leadership role within a charity or healthcare setting, and will lead on the implementation of our new organisational strategy. The CEO will provide both strategic leadership and operational management, and develop a sustainable income generation plan to secure the long-term future of the charity.

As the public face and spokesperson for the organisation, you will have excellent communication skills, along with the broader skills and experience needed to collaborate with a diverse and complex volunteer team.

The ideal candidate will have a strong commitment to the ABM’s ethos and values and solid experience in a senior leadership role.

Programme Coordinator 

We are recruiting for a Programme Coordinator, who will support the delivery of the Maternity Neonatal Voices Partnership project.

Position: Programme Coordinator (Maternity Voices Partnership)

Location: Remote/covering Birmingham and Solihull

Hours: Full time role covering 2 MNVP areas (BSOL) or 2 part time roles of 18.5 hours each available

Contract: Fixed term contract until 30th June 2026

Salary: £26,272 per annum pro rata

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 27th April 2025 at 12pm

Shortlisting: Monday 28th April 2025

Interview date: Thursday 1st May 2025

The Role

The organisation is responsible for delivery of MNVPs for both Birmingham and Solihull ICB. Travelling is required to engage and meet with service user reps, leads and relevant stakeholders.  Part time applicants will be assigned specific trust to work within (again travel will be required within the specified area).  Some level of cover will also be required across the 2 areas in cases of absence, annual leave etc. 

This is a fixed term role which will involve supervision and line management of a team of volunteers, leads and delivery of the MNVP forums and associated activities as well as supporting the administration of the contract.

Main activities within the role include: 

• Recruitment of MNVP members and volunteers

• Build strong working relationships with commissioners, partners and local parents and families

• Ensure parent and families views are fed back in a clear, understandable matter to commissioners

• Production of a range of reports including data to senior managers and commissioners

• Active use of Social Media to engage with service users and partners including managing meetings via these channels

• Coproduction of communications with Local Maternity Neonatal Systems ensuring service users views are listened to and included in actions

• Attendance at a range of meetings with stakeholders and partners

• Active engagement with other MNVP Forums across the country including through the use of social media

About You

You must have the natural ability to build effective relationships, be approachable and have an outgoing personality as well as being IT literate and a good communicator at all levels.  Experience of working with midwifery services is helpful as is knowledge of MNVP priorities and aims. 

Applicants for this post must be willing to work flexible hours based around the needs of the service and travel to a range of locations across Birmingham and Solihull. This role does have elements of remote 

working. 

About the Organisation

A leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer, the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Nurse, Midwife, Midwifery, Volunteer Management, Volunteer Recruitment, Partnerships Manager, Partnerships Coordinator, Partnerships, Parent, Family, Community Engagement, Patient Engagement. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. 

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

Are you passionate about producing high quality, user-centred information? Want to apply your content skills to meaningful work that helps millions of people each year?

We're looking for a senior editorial officer to join our information content team.

Our information service aims to help people:

-Live with and recover from mental health problems

-Understand and access their rights

-Make informed choices

We do this by producing high quality, user-centred content on mental health topics.

We work to:

-Listen to our audience to understand their needs, behaviours and preferences

-Develop the content people need, in a way they can find and use

-Keep all our information current, accurate and informed by lived experience

You'll play an important role in helping us to achieve these goals.

Key duties and responsibilities

As our senior editorial officer, you'll get to:

-Co-ordinate scheduling, production and quality control for our publications list

-Edit a range of content projects (usually digital, sometimes print)

-Brief and work with authors, freelancers, experts

-Gather research, evidence and data to discover user needs, and guide decisions

-Plan and lead user research and user-testing opportunities

-Help develop content production processes, policies and guidelines

About you:

-Passion for creating accessible, inclusive, user-centred content

-A great editor and copywriter - you can put any idea into concise, clear words (and you can spot a typo a mile away)

-A strong project manager who can keep schedules on track

-Skilled in analytics, user research and user testing methods

-Experienced working with experts and other stakeholders

-Advocate for best practice in content design, UX and SEO

-Can engage with people in a respectful and sensitive way - whatever their background

About the team:

We're a warm and friendly team - serious about our work and passionate about supporting one another. You'll be responsible to the Editorial Manager.

Vacancies at this level within our team are rare, and we're excited to welcome a new person.

Plus working at Mind comes with plenty of benefits. Like flexible working. And 30 days of annual leave - which includes 5 'Mind' days, where we close the office for an extra day after Bank holidays.

If all the above sounds interesting to you, we can't wait to hear from you!

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Deputy Head of Service for Performance and Quality

We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation? 

Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance? 

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

Position: 6045 Deputy Head of Service for Performance and Quality

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm 

Contract: Permanent

Salary: £46,702.25 per annum 

Allowance: London weighting

Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

As a Deputy Head of Service for Performance and Quality, you will:

• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service

• Produce management information, impact analysis, service modelling and customer-focused performance tools

• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement

• Be a key member of a multi-disciplinary network of experts within the London Management Team

• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)

Regular tasks will include:

• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements

• Developing and iterating analytical pipelines to deliver high quality insight on service performance

• Meeting with front-line teams to explore service delivery and performance data

• Delivering insights and actions to stakeholders regarding service effectiveness

• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI

• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function

About You

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques

• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau

• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.                 

Title: Operations Officer

Location: Coram’s Fields, 93 Guilford Street, London, WC1N 1DN

Responsible to: Chief Operating Officer Salary: Up to £34,000 per annum (subject to experience)

Contract Type: Permanent Hours: 35 hours per week (includes some evening and weekend work)

Benefits: 26 days annual leave, defined contribution pension scheme, tax-free childcare scheme, café discount, employee assistance programme, cycle-to work scheme

Role Summary

Coram’s Fields is a unique charity in the heart of Bloomsbury, London. In addition to our iconic 7-acre child-friendly park, we run a variety of services and enrichment programmes to support local young people and their families, including a nursery, an after-school and holiday club, a drop-in centre for parents of under-5s, a vibrant youth centre and a sports programme. We proactively host a wide variety of community events and celebrations, and our facilities are available for private hire to generate income for the charity.

The Operations Officer role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant running of our seven-acre site, services, park events and oversight of income streams. It is an exciting and highly collaborative role offering a fantastic opportunity to combine effective communication and organisational skills with a passion for helping young people and a desire to develop commercial and business development experience.

Main Duties and Responsibilities:

General operations, processes and systems 

• You will be responsible for the oversight and continuous improvement of organisational procedures including IT, GDPR, Health and Safety, Fire Evacuation, incident management.
• You will be responsible for briefing staff across the charity in the use of these procedures and working with the Office and HR Manager to arrange training for staff where necessary. 
• You will be responsible for improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• You will be responsible for ensuring that organisational procedures are documented and accessible on the internal SharePoint.
• You will be responsible for developing and overseeing a new volunteer infrastructure for the charity, working with teams across the organisation to deliver a consistently high-quality volunteer experience for all with standard recruitment, induction, and on-going oversight procedures.

Events and project management 

• You will be responsible for coordinating and overseeing a diverse and inclusive programme of park events, making the park an interesting and vibrant place to visit, encouraging the community to gather and socialise, and generating income to support the work of the charity.
• You will have responsibility for working with internal and external stakeholders to ensure each event is well-planned, managed safely and compliantly with all regulations and laws, and executed successfully within budget. 
• You will work with the CEO, COO and Buildings and Facilities Manager to support capital projects, liaising with external stakeholders, contractors and the Local Authority to ensure the effective operation of the site. Commercial Operations
•  You will operationally oversee our facility-hire income (halls, sports facilities, and grounds) and be responsible for: – ensuring necessary contracts, waivers, and legal/statutory documents are completed – executing effective marketing and promotions, and creating high quality promotional content for our website and social media – regularly reviewing fees in relation to the hire of our facilities and making recommendations for changes to these – understanding and improving the utilisation of facilities – supporting the COO to develop and grow partnerships with local organisations and schools – improving the efficiency of our booking systems/processes and overall user experience 
• You will be responsible for identifying new (temporary and permanent) opportunities and third party partnerships to bring new experiences, enjoyment and enrichment to local young people while also generating income for the charity. 
• You will work closely with our Café Manager to grow the profile and income generated by our cafe through improved park signage and park visitor experience initiatives, and integration of the café into the hall and sports hire customer journeys.

Other 

• You will be expected to undertake personal development and training where required or beneficial for the role, and to attend regular supervision and appraisal sessions.
• To undertake any task that may be request from time to time by the CEO or Board of Trustees, as may be consistent with the nature and scope of this post.

How to apply: Please submit your CV and a Cover Letter outlining how you are good fit for the role!

* We can only consider applications from candidates who submit a cover letter detailing how their experience aligns with the job criteria and how the role fits with their career goals.

Diversity and inclusion matter to us. Coram’s Fields is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community, from a diverse range of backgrounds. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for the families and children we work with.

Coram’s Fields is committed to safeguarding and protecting the welfare of all children and young people. All those applying for a role with the charity are subject to robust safeguarding checks and will need to demonstrate clearly their commitment to safeguarding. All appointments are subject to a satisfactory enhanced DBS check and all post holders are required to register with the DBS update service.

Head of Impact, Policy and Business Development

We are seeking an experienced and strategic leader to drive impact, policy, and business development, shaping growth and influence across the UK.

Position: Head of Impact, Policy & Business Development

Salary: £37,000 - £40,000 FTE Pro rata
Location: Homebased
Hours: Part time, 0.5 FTE
Contract: Permanent

Closing Date: 22nd April 2025

Interviews: 29th & 30th April

About the Role

As Head of Impact, Policy and Business Development, you will lead the organisation’s impact strategy, ensuring their work delivers measurable outcomes that align with policy priorities and drive new business opportunities. Key responsibilities include:

• Developing and implementing an organisational impact strategy.
• Managing external evaluation partners and overseeing data collection to showcase impact.
• Leading business development efforts to secure new partnerships, funding, and contracts.
• Creating compelling proposals and engaging with stakeholders to expand reach.
• Overseeing digital strategy development and securing funding for digital growth.
• Ensuring the charity’s impact is effectively communicated through policy alignment and marketing.

About You

We’re looking for a proactive leader with:

• Experience in impact evaluation, policy development, or business development.
• A strong ability to analyse and communicate data-driven insights.
• A proven track record in securing partnerships, funding, or contracts.
• Excellent strategic planning and stakeholder engagement skills.
• Knowledge of community, public, and voluntary sectors.
• Experience in team leadership and collaboration across multiple teams.

About the organisation

A leading UK-based community development organisation, creating connected, fair, and healthier societies. Empowering communities by recognising and valuing volunteering through an innovative Time Credits model. With a network of over 1,500 charities, 15,000+ active volunteers, and 750+ business partners, they are committed to driving social impact and policy change.

Other roles you may have experience in could include: Impact Manager, Business Development Lead, Policy and Partnerships Manager, Head of Strategy, Head of Research and Evaluation, Community Development Manager, Funding and Partnerships Lead.

Apply now to help shape the future of community engagement and impact!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

*2 year fixed term contract*

A fantastic opportunity has arisen in our Children and Family Service for a qualified and experienced Social Worker to join our growing Advocacy and Advice Service which we will be developing over the course of the next three years, aligned with our exciting new strategy.

We are looking for a dynamic and practised Social Worker who is passionate about achieving excellence, coupled with the ability to drive change for neurodivergent children, young people and their families. If this sounds like you, you could be the person we are looking for!

This role is grounded on improving the quality and care for these children and young people, through providing specialist social care assessment and intervention support to the family as a unit. Experience of working with neurodivergent children, those with disabilities, or an understanding of specialist health settings is preferred but training will be made available to the right candidate. 

Benefits at Norwood:

• Workplace Pension Scheme: Plan for your future with confidence
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• Employee Assistance Programme: We care about your well-being
• £300 When You Introduce a Friend: Spread the word and reap the rewards
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Duties and Responsibilities:

• Working collaboratively as part of an integral, multi-disciplinary team addressing the physical, emotional and social needs of children and young people who may be neurodivergent, as well as their families using the service
• Maintaining relevant knowledge and understanding of safeguarding standards, ensuring compliance with Norwood’s policies and procedures for promoting the welfare of children and young people as well as vulnerable young adults
• Meeting with children, young people and their families at the centre (or other community settings) or in a remote working environment (adhering to Norwood guidelines) with a view to undertaking comprehensive assessments of individual needs using a strengths-based approach, understanding the impact of neurodiversity, planning appropriate responses in partnership with children and young people and their families
• Working with statutory and other authorities and community organisations to the benefit of the families we work with
• Advising families we work with and support, on relevant legal frameworks, which may affect them
• Monitoring, reviewing and evaluating interventions in collaboration with families and recognising the changing needs/ revising interventions as appropriate
• Enabling those who we are working with and supporting to develop personal skills and strategies to improve outcomes in the identified areas in their life
• Writing reports, maintaining accurate and up to date records on the organisation’s case management system and attending any meetings or case conferences in relation to the children/young people, parents and carers to whom they are providing or have provided a service
• Liaising on behalf of those we are supporting with the Local Authority, the NHS, and other agencies in the public and independent sectors to improve outcomes for the family
• Supporting the child/ young person and their families with financial assistance applications when appropriate

Essential Skills and Experience:

• Social Worker Degree or equivalent
• Registered Social Worker with Social Work England
• Previous experience as a Social Worker either in statutory or voluntary sector Children’s Services
• Understanding of the multitude of needs faced by neurodivergent children and their families
• Sound knowledge of all relevant legislation, statutory guidance and regulations, specifically in relation to safeguarding children/young people and vulnerable adults
• Full clean driving licence, access to a car and be able to use for business purposes

Desirable Skills and Experience:

• Practice Teacher Award
• Other post qualification professional training
• Experience of working in the voluntary sector
• Experience of working in a Local Authority
• Experience of working with the wider Jewish community, including the Charedi/Orthodox communities
• Experience working with neurodiversity and disability

If you are interested in this role, please apply at your earliest convenience and our Recruitment Team will be in touch. 

We reserve the right to close this advertisement earlier should we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Marketing Communications Manager

Location: Homebased
Department: Fundraising, Marketing & Communication
Salary: £33,533.60 - £41,917 FTE (depending on experience)
Hours: 25 to 37.5 hours per week
Job Type: Part time
Contract Type: Temporary

If you are an experienced Marketing Communications professional, looking to utilise your skills within the charity sector, this could be the role for you.

Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Marketing Communications Manager to join our dedicated Marketing Communications team for a temporary fixed term period of 12 months (maternity cover - ideally starting in June/early July).

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

To increase the charity's reach and awareness, you will lead a high performing communications team in the delivery of impactful marketing, communications and PR.

Crafting compelling stories and showcasing the life-changing work the charity does, you will be the central point of contact for all marketing and communications needs, ensuring consistent and effective communication to amplify the charity's impact. You will manage all the communications channels; oversee brand assets, external relations, PR, website, social media, email and creative libraries. Combining strategic vision with proactive tactical team support, you will be responsible for strategic project management and the delivery of engaging communications projects.

It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing lots to celebrate! Including embarking on ambitious projects such as our brand review, website rebuild, major appeals and campaign projects and of course our 35th anniversary communications.

What we're looking for:

• Team leadership or individual line management experience.
• Strong project management skills, experienced in managing multiple campaigns and prioritising workload for self and others.
• Experience of strategic marketing and communications delivery.
• Experience overseeing brand assets and communication channels (website, social media, PR)
• Strong relationship building and collaboration skills.
• Proven experience in multi-channel campaign planning and execution (social media, web, direct marketing, PR)
• Expertise in media relations and brand awareness.
• Exceptional creative writing and content creation skills.
• Understanding of GDPR and compliance protocols.

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

We can offer you:

• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (for site based/visiting staff)
• Dog friendly offices (for site based/visiting staff)
• Flexible working hours
• Mileage expenses (45p per mile)

This role can be delivered remotely from home. Occasional travel may be required for attendance at events and content creation support; travel is assessed and distributed amongst the team in relation to location and capacity (claimable expenses for business travel as required). We will provide a high spec laptop, additional screen and iPhone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

First interviews are scheduled to take place online (via MS teams) in the week commencing 5th May 2025.
Second interviews are scheduled to take place in person (location to be confirmed), in the week commencing 12th May 2025.

*subject to changes

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates about the outcome of their application, this may take longer if we receive high volumes of applications.

REF-220617

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Central & South London

Rainbow Trust Children’s Charity is going through an exciting time where we are growing!

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.

Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.

We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• A good team member
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Excellent communication skills
• Good record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

As an Associate Director in the Paid Media Team, you'll oversee the execution of digital advertising campaigns across clients ranging from leading UK and global charities and UN bodies, to global brands and their CSR programmes.

You will know how to drive strong performance metrics for clients, whilst thinking holistically about the brand and how these metrics contribute to wider conversation about marketing budgets and long-term growth objectives. You will be a senior member of our media practice in London, supporting the Media Director in shaping processes and innovating our client channel mix to drive results.

This may be the right role for you if you’re someone who is equally strategic, creative, and analytical. Switching seamlessly from a client presentation to writing an insightful analysis of campaign performance, and rolling up your sleeves to launch advertising campaigns in new platforms are no big deal for you. You’re used to spending most of your day speaking in acronyms — terms like CPA, DSP, VTR, and ROAS are a natural part of your vocabulary — and you know how to explain them to clients and colleagues. 

You will use your depth of experience to inform your work but also use your curiosity to keep ahead of the changing sector in order to ensure we’re innovating for our clients wherever possible.

The company

Blue State is the purpose-driven creative and tech agency for brands and causes looking to inspire people to take action and drive create real change. With clients including the UNHCR, Google, Amnesty International, UNICEF, Medicines Sans Frontiers (MSF) and Oxfam, Blue State cultivates and mobilises communities, raises money and influences policy, builds platforms, and transforms how organisations engage their most important people. Led by some of the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency with 150+ employees in the US and London.

A day in the life

• Translate clients’ strategic visions into media objectives and KPIs to accomplish a wide range of client objectives including direct response (lead gen and fundraising), awareness, persuasion, and advocacy.
• Analyse ongoing and historical performance data to identify opportunities for improvement, make strategic recommendations, and generate reporting and insights to drive optimisation.
• Have a strong POV on measurement, attribution, and conversion tracking, and apply that knowledge to strategic recommendations and ongoing campaign management.
• Participate in (and frequently lead) client-facing interactions — you’ll be the subject-matter expert for the platforms you manage.
• Plan, build, manage, and optimise media campaigns across multiple platforms, and oversee others in the team across multiple accounts to ensure media buying is efficient, effective and compliant. 
• Work collaboratively with other internal or external teams, including media planners, strategists, account directors, designers, and analysts, to produce campaigns, creative ideas, audience and target recommendations, and experimental designs.
• Be an internal and external thought leader and help keep us up to date with the latest digital media trends by maintaining relationships with media partners, and engaging in media R&D projects, writing blog posts, and participating on panels.

The team

As part of the Media team, you’ll work closely with a cross-disciplinary group of Blue State employees on various projects. London is a small and close-knit team, where everyone has an opportunity to shape new approaches, grow and learn from their colleagues, and take advantage of a personal development fund to stretch their skills even further. You’ll have the opportunity to work with some of the most inspiring charities, ambitious brands and passionate advocacy and social change campaigns.

What we offer

• Unlimited time off (inclusive of sick, personal and vacation days)
• $1,000 annual in professional development funds (local equivalent)
• Fully subsidised health and dental insurance for employees (subject to tax)
• Generous pension match via salary sacrifice 
• Generous paid holiday schedule 
• Parental leave policy for up to 32.5 week of coverage at full pay, inclusive of all genders and supporting a range of family structures
• Group Income Protection (GIP)
• Group Life Assurance (GLA)
• Optional holiday travel insurance
• Pre-tax season ticket loans
• Cycle to work (up to £2000)
• Remote work flexibility

We approach in-office working with a hybrid model, with presence in our office required at two days per week.

Some things we're looking for

• 6-8 years experience in a hands-on paid media planning and buying role using a mix of digital channels (Social, Search, Display, Video, Audio, etc) 
• Demonstrated experience translating client business goals into cohesive media strategies and specific KPIs, and a record executing campaigns that delivered on those goals.
• Ability to effectively manage multiple clients and projects on time, within budget, and meet performance goals.
• High proficiency with digital advertising platforms — you’ve demonstrated a level of mastery of paid social, paid search, and/or programmatic trading — as well as Google Analytics and other measurement platforms
• Exceptional attention to detail, especially with regards to campaign setup and trafficking, QA, and reporting.
• Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. 
• A shared passion and curiosity for delivering change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we’re always making progress.

At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities — women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between — to apply. Even if you don’t think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you.

Fundraising Officer (Community and Events)
Salary: £16,800 per annum (£28,000 full time equivalent)
Part time: 21 hours (worked over three to four days)
Closing date: 9am on 25th April 2025
Interview dates: 30th April and 1st May 2025
Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday (full-time equivalent), access to Cyclescheme (for discounted bikes and accessories), and a long service award (after five years).

New Hope’s crucial work depends upon our Head Office team, which includes the following functions: HR, volunteering, finance, workforce development, fundraising and communications, maintenance, health and safety, and IT. New Hope’s Leadership Team, which oversees all operational and strategic activity, is also part of the Head Office team.

Following an increase in our community and events fundraising, we are looking to recruit for a new role developing and delivering these activities. You will have excellent interpersonal skills, be a strong communicator, flexible and with a can-do and proactive attitude. Able to manage competing demands and projects, you will be able to work independently and as part of a small and busy fundraising and communications team. You will be a team player who thrives in an inclusive environment, ready to contribute your skills towards our shared goal of preventing homelessness and transforming lives.

You may be looking to start a career in fundraising and are keen to develop and learn from an experienced team.

This is an office based role.

Interested? Click apply and upload your CV and Cover Letter now.

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision