Jobs in Surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who would enjoy the challenge of leading a team of staff who have lived experience of many of the issues facing children and young people on the estates of Eltham.
Superkidz Community Trust was founded in 2001 and over the years, has provided children and young people with a safe space to play and to interact with adults who have the time to listen to them. We have developed a model of engagement, Transform Group and Individual Mentoring (TGIM), that puts interaction at the heart – not simply providing activities but ensuring that there are sufficient adults around to engage the young person in conversation and the chance to express worries, self-doubt and concerns.
All our workers are drawn from the local community and many have been beneficiaries of Superkidz themselves. Most have lived experience of the issues facing our young people.
Following the retirement of our founder and Manager, Nick Russell, the Trustees are looking for a leader who will take the charity forward, support staff and help them to feel secure and confident in their abilities, while setting high standards in the workplace.
The information provided in this job description is given to ensure that the post holder has the best opportunity of understanding what is required to be effective in the post. It is not intended to be prescriptive in every detail and it is expected that the postholder will be as positive and flexible as possible in using this as a framework.
Job Description
Key accountabilities:
The Manager will:
· Be an integral member of the team delivering Superkidz day to day activities and groups.
· Following consultation with staff service users and the Board prepare a strategy, financial and operational plan that best delivers impact in line with the TGIM theory of change. This should include locations, staffing, activities, income generation and should be fully costed.
· Lead the organisation in the implementation and further development of this strategy in consultation with the Board.
· Proactively use quality and impact information and strategic analysis to inform the development of new programmes of work that improve the lives of beneficiaries.
· Ensure that systems and processes are in place to manage, monitor and report on all compliance issues including; safeguarding, health and safety, and risk.
· Take accountability for financial decisions that protect the charity’s funds, ensuring the charity is sustainable and fulfils the requirements of the relevant regulatory bodies.
· Ensure that there is an appropriate funding strategy in place to secure the greatest possible diversity of income, through commissions, grants, donations, fundraising and social enterprise trading, and lead on the delivery of subsequent plans.
· Lead on the effective management of all aspects of Superkidz services and staff team, ensuring that staffing systems and procedures are up to date, regularly reviewed, and fulfil legal requirements.
· Oversee and lead on the development of staff to ensure that all teams and individuals have the opportunity for development and can work at the highest level of performance. Mentor and cultivate the existing skills of staff, providing them with a platform to grow.
· Ensure that all Superkidz services are delivered in line with all external and internal quality standards and in line with commissioners/funders requirements.
· Develop and lead on a marketing and PR strategy that promotes Superkidz, raises awareness, and increases client and funder engagement.
· Develop and lead on an effective communications strategy, both internal and external.
· Lead on the strategy to assess and develop opportunities for collaborations, alliances, and partnerships that deliver increased impact and lead to financial sustainability.
· With the Fundraising Liaison Manager, demonstrate leadership in key strategic relationships with public bodies, funders, corporate sponsors and other external stakeholders, through a range of communications, networks and events.
· Ensure full, timely, accurate and effective communication with the Board of Trustees and any sub-committees of the Board.
· Ensure that all decisions made in the course of the role are made according to current legislation and in line with all instruments of governance.
Person Specification
Essential Attributes
- An understanding of and commitment to the TGIM theory of change
- A commitment to the development and career progression of locally recruited leaders and staff
- Demonstrable experience at senior leadership / manager level in a similar sized or larger organisation
- Resilience
- An evidenced strategic mindset and capability
- Experience of successful collaborative working across organisations and sectors and ability to build relationships and partnerships
- Experienced written, verbal and non-verbal communicator with proven skills in; influencing, negotiation, stakeholder management, persuasion and interpersonal skills
- A high level of financial and general business acumen
- Confident spokesperson: ability to deal with the media and other stakeholders; excellent presentation skills
- In-depth knowledge of the range of regulatory and compliance processes required to ensure safety of staff, beneficiaries, customers and buildings
- A creative, innovative and entrepreneurial approach
Desirable Attributes
- Experience of leading entrepreneurial approaches to solving social problems
- Experience of successfully building, developing and growing a range of social or other enterprises
- Previous experience of working closely with a Board of Directors and understanding of division of responsibilities and lines of accountability
- Awareness of and sensitivity to the political, social and cultural environment in which the organisation is operating
- Understanding of public policy as it relates to the social issues that Superkidz addresses
Other: This post is subject to an enhanced DBS check.
In your covering letter please tell us why you want the job, what experience would you bring and what you think would be the greatest challenges and rewards arising from this role.
- £6,079 per year (based on a full-time salary of £30,396)
- 7.5 hours per week
- Fixed-term contract until June 2026
- SEL Mind office (to be agreed), with travel across all SEL Mind boroughs
The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.
We are looking for a part-time Advice Projects Coordinator to support a new advice clinic to help people with mental health problems complete complex forms for health and disability benefits. We are looking for someone with experience of providing help with health and disability benefits, excellent organisational skills, and the ability to support and motivate a passionate team of volunteers.
This role will involve:
- Supporting clients to fill out health and disability benefits forms to a high standard
- Coordinating appointment bookings and a volunteer rota
- Helping clients access wider advice and support services
- Providing ad hoc support and guidance for volunteers
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 29th July (11:59pm)
Likely interview date: Monday 12th August
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.
- £37,062 per year
- Full-time – 37.5 hours per week
- Permanent contract
- Based in Beckenham/Orpington, with travel required across all SEL Mind boroughs
- Hybrid working considered in line with policy
The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.
The Casework Manager will play a key part in the service, providing line-management and supervision to a team of welfare benefits specialists, and on-site supervision for South East London Mind’s weekly form-filling clinic. The post-holder will lead on making sure that we are delivering high-quality and accurate advice in a way which meets the needs of our clients.
We are looking for people with significant experience of working within welfare benefits, including providing representation at appeals, and giving advice on complex entitlement issues. A strong understanding of the needs of people with mental health problems, and experience of management and supervising the work of others (whether staff or volunteers) are also essential to this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 5th August (11:59pm)
Likely interview date: Wednesday 14th August
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bid Support Manager
Location: This post is homebased with occasional travel to meetings at BookTrust locations in Leeds or London.
Contract: Freelance/part-time/contract
Salary: Day rates between £150 and £200 per day dependent on skills and experience
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over millions of families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
BookTrust are seeking an enthusiastic candidate with experience of working with public sector frameworks, bid support and coordination, bid writing and opportunity monitoring. This role is designed to support maintenance and development of our traded work with public sector organisations as well as supporting broader public sector income generation work to enhance and extend the work of our high value giving income generation team. The nature of this role means that it would suit someone who freelances or is happy to be called on for time focussed pieces of work on an ad-hoc basis.
To apply please send a copy of your CV to our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: 18th July 2024 at 4pm.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Office Manager
Hours: 35 hours per week (9.30am-5pm with 30 min break or 9am-5pm with 1 hour break)
Days: Monday to Friday
Contract: Permanent
Location: Based at our day centre (52 East Hill, SW18 2HJ) – this is not a remote role
Salary: £24,529 per annum
Reports to: Day Centre Leadership Team and Executive Team
Purpose of Role:
We opened our Day Centre for older people, adults with disabilities and adults with dementia in October 2021. The Office Manager role is a new position that will provide a wide variety of operational support to the Day Centre Leadership Team as we are embedding and growing our Day Centre offering and increasing the number of clients who attend the Day Centre and the types of services they receive.
We also support older Wandsworth residents in the following groups with outreach in the community and with activities in the Day Centre: BAME; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.
Benefits:
- A vibrant workplace where no day is ever the same
- An experienced and supportive leadership team
- A friendly hypo-allergenic office dog to play with
- Kind and caring colleagues who work as a team
- A great employer’s pension contribution
- A cycle to work scheme
- An employee shopping benefits scheme
- An employee assistance programme (EAP)
Important notes:
Please note that CVs will not be accepted and only full application packs will be reviewed.
The JD and PS are really important, so please do read them carefully to help you complete your application.
Our mission is to help older people to age well in Wandsworth.
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The client requests no contact from agencies or media sales.
The role of Dose of Nature’s Development Manager is a permanent, high-level role which will continue to evolve as the work of Dose of Nature grows over the coming years. The post involves creating and implementing a fundraising strategy, supporting the Chief Executive with financial planning, and providing clear long-term direction to income generation.
The Development Manager will work directly with the Chief Executive to devise a long-term development strategy, identify and secure funding partners, and produce relevant and compelling funding proposals. Currently the main sources of funding are from trust and foundation grants and local council health care grants. Going forward the Development Manager will grow the funding stream from trusts and foundations and look to solidify the donations from locals. As the charity develops there will also be opportunities of securing funding from the corporate sector, helping to secure Dose of Nature’s future.
The role requires a focused and detail-oriented mindset, entrepreneurial flair, business development experience, excellent written communication and interpersonal skills, good time management and the ability to juggle several complicated tasks at once. It provides a fantastic opportunity for someone with a “can-do” attitude, someone who is passionate about supporting the aims of Dose of Nature and also who wants the freedom to make this role their own.
As with any small charity we hope to find someone who is multi-faceted in terms of their fundraising skill set, and within this, without being a communications specialist, we anticipate that the Development Manager will have experience of charity communications (although this is not the main focus of the role). Ideally the Development Manager will be able to help with creating a communications strategy, support communication tools such as newsletters and social media, and identify any opportunities that may help Dose of Nature grow.
Dose of Nature has an annual turnover of approximately £400,000, of which 75% is currently raised from trust and foundation grants along with donations from individuals. The Development Manager will be responsible for maintaining this income and also securing significant new funding during 2024-25. With a good network of local support, the Development Manager will have the advantage of having a database of supporters to work with and there is the potential to create an individual appeal or giving scheme. Currently the Chief Executive makes all funding applications to trusts and foundations and these relationships will be passed on to the Development Manager who will be expected to nurture these and secure grants from new sources.
Please see job descirption document for full details.
It Gets Better UK envisions a world where all LGBTQ+ youth are free to live equally and know their worthiness and power as individuals. We strive to tell the stories of LGBTQ+ people and to provide positive and reassuring messages to LGBTQ+
youth.
The It Gets Better Project was founded in 2010 in America. Since then, affiliated charities have been formed in 20 different countries with It Gets Better UK having formally launched in October 2018.
As we continue to grow and scale our activity, and move from being a volunteer-led organisation to a small core staff team, we are now looking for a passionate CEO.
As the CEO, you will be responsible for providing strategic leadership and direction to the organisation. Your primary focus will be on expanding and growing the charity,amplifying our impact, and ensuring the sustainability of our work. You will work
closely with the trustees to develop and implement long-term strategies, while also overseeing day-to-day operations.
Key responsibilities:
Strategic Development
1. Deliver the strategic plans to expand the reach and impact of the charity, including continuous review and improvement
2. Work with the Board of Trustees and staff to develop and implement identified priorities to deliver effectiveness and growth for the organisation.
3. Foster internal and external commitment to the vision and mission and instil the values of the organisation in all its initiatives.
4. Embed measurement of social impact across all aspects of the organisation.
Finances and Fund development
5. Lead fundraising efforts to secure funding for existing programs and future growth.
6. Build and maintain relationships with donors, partners, and stakeholders to advance the organisation's mission.
7. Ensure that the organisation operates with financial efficiency and accountability.
Governance
8. Advise Board of Trustees to discharge their duties effectively, including developing agenda and preparing information and/or reports for Board meetings, making recommendations, maintaining records of meetings and decisions, undertaking strategic planning, assisting in Trustee recruitment, facilitating risk management
9. Ensure legal, statutory and regulatory compliance and appropriate accreditation
Leadership and management
10. Provide visionary leadership to inspire and motivate staff, volunteers, and supporters.
11. Oversee the development and implementation of programs and initiatives that meet the needs of the charity.
12. Oversee all human resources topics and manage and develop all paid staff
Communications and Public Relations
13. Represent the charity in public forums, conferences, and media appearances to raise awareness and advocacy
14. Manage relationships with social media agencies and/or freelancers and provide strategic communication oversight.
15. Establish strategic partnerships
EDI
16. Foster a culture of diversity, inclusion, and belonging within the organisation and its community.
Requirements:
Job Title: CEO - LGBTQ+ Youth Charity
Location: Flexible/Remote
About Us: We are a small, dynamic LGBTQ+ youth charity dedicated to inspiring, empowering, and uplifting LGBTQ+ youth. Our mission is to create a supportive and inclusive environment where young individuals can thrive, regardless of their sexual
orientation or gender identity. Building on recent successes, we are now seeking a passionate and driven CEO to lead our organisation to new heights.
Job Description: As the CEO of our LGBTQ+ youth charity, you will be responsible for providing strategic leadership and direction to the organisation. Your primary focus will be on expanding and growing the charity, amplifying our impact, and
ensuring the sustainability of our programs. You will work closely with the Board of Directors to develop and implement long-term strategies, while also overseeing day-to-day operations.
Person Specification:
1. Proven leadership experience, preferably in the nonprofit sector or LGBTQ+ advocacy.
2. Strong understanding of the issues facing LGBTQ+ youth and a passion for supporting their well-being.
3. Strong operational experience of managing a charity’s finances, reporting and requirements.
4. Demonstrated track record of successful fundraising and donor relations.
5. Excellent communication and interpersonal skills, with the ability to engage and inspire diverse audiences.
6. Strategic thinker with the ability to translate vision into action and drive results.
7. Collaborative and inclusive leadership style, with a commitment to fostering a positive work culture.
Benefits:
● Opportunity to make a meaningful impact on the LGBTQ+ community across the UK.
● Gain valuable experience in volunteer management and event coordination within a charitable organisation.
● Work in a supportive and inclusive environment with a team passionate about making a difference.
We want to ensure that people are able to fully engage with our mission. Innovative thinking is at the heart of this and we are looking for dynamic individuals who will help shape the future and support the delivery of the organisation.
It Gets Better UK is committed to safeguarding and promoting the welfare of those who engage with us, and this is a responsibility shared by our staff and volunteers. The successful candidate will be subject to reference requests and will be required to pass an Enhanced Disclosure and Barring Service check.
We are committed to promoting equality and diversity and a culture that actively values difference. We aim to be an inclusive employer, ensuring that everyone has the opportunity to achieve their full potential. We welcome applications from all
suitably qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you need any adjustments to our recruitment process to enable you to apply, please contact us. We are happy to provide reasonable adjustments to ensure that all applicants have a fair opportunity throughout the recruitment process.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Support Worker to join our homelessness service in Surrey.
£24,939.20 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.
Fixed term contract of 9 months.
Hours: Monday to Friday 9am - 5pm, excluding Bank Holidays.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Manager
Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
Develop and maintain links with key agencies and service providers in the local community
Empower customers to ensure they receive the benefits and services they are entitled to
Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Use of own vehicle
IT and functional skills
Positive attitude and can-do approach
Resilience
Flexibility
Good communication skills, written and verbally
Desirable:
Experience working in homelessness, housing or support/care
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thera Trust has an exciting opportunity for a Fundraising Manager to join our team, working remotely with some travel. You will join us on a full time, permanent basis. In return, you will receive a competitive salary of up to £46,548.49 per annum.
This is a remote position with some Travel.
Who are we?
Thera Group supports people with a learning disability across England, Scotland, and Wales. We support people at home, in the local community and for short breaks, giving people real choice and control about how they live their lives. We also offer specialist support in financial advocacy, housing, circles of support, employment, befriending and training. Since 1998, our vision has been to show that people with a learning disability can be leaders in society.
We want to ignite interest, drive and build on passions, that will engage a portfolio of funders to develop a strong income pipeline that leads to success and support. Thera Group has unique opportunities of support for people with a learning disability it is an exciting role that we know will spark ambition, motivation, and initiative to ensure the opportunities continue to flourish! Having huge impact for thousands of people across the UK
We are looking for an experienced, dynamic, creative Fundraising Manager to lead on a new strategic fundraising approach. Joining the Development Team, you will be instrumental and at the forefront in leading and securing fundraising for our innovation and development projects and companies.
About the role:
The fundraising manager will be tasked with developing and implementing a fundraising strategy for Thera Group of companies, including writing grant proposals, diversifying, and scaling up the Groups income streams, managing donor relations and reporting.
The Fundraising Manager will work with local companies and other teams within Thera Trust to generate projects and develop a pipeline of income to support delivery.
We are looking for a Fundraising Manager to join the team who can:
- Work closely with stakeholders across all aspects of Thera and externally
- Support leaders in subsidiary companies to consider their fundraising strategies
- Robust knowledge of Compliance with – and enforcement of – fundraising regulation processes
- Comprehension and communication of key details from bid specifications
- Able to identify barriers to funding opportunities and solution[1]finding to limit or overcome those barriers
- Work with others to upskill their ability to fundraise at a local level.
- Maintain pipeline of opportunities, supported by a communication plan to keep existing and potential investors informed.
- Record data to support evidence and reporting to funders
- Respond to fundraising trends in our data but also factors external to the organisation.
- Understand and able to assess the impact of commercial challenges and opportunities in the sector – and Thera’s response to these
If you have a passion for making a difference to peoples lives, consider a career as a Fundraising Manager with Thera Group, please click "apply" now - we would like to hear from you
We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate.
We are an equal opportunities employer.
We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate
We are an Equal opportunities employer
I am excited to be working with an amazing disability support, housing organisation in search of an Interim Service Manager on a 6-month FTC. This is a part-time (4-day week) London based hybrid role. As Service Manager you will report to the Director of Finance and Resources, the Service Manager is responsible for the delivery of high quality ‘front of house’ services for residents of the organisation. This includes responsibility for property and building maintenance, oversite of managed services contracts for catering and housekeeping, reception, front of house services, porters, and customer services, as well as managing external contractors and health and safety.
Main responsibilities:
Provide proactive support to the Senior Management Team on matters relating to Health and Safety and Fire risk of the Charity.
Ensure that contracts are reviewed and tendered when up for renewal ensuring that the Charity gets Value for Money.
Improving business performance and providing maintenance solutions that are appropriate and cost effective.
Use data to highlight trends and initiatives to improve business performance.
Building and Environment:
Ensure that the building, accommodation, and external environment of the organisation is maintained to a high standard and that all repairs are completed in a timely manner
Provide line management and oversight of the estate manager and maintenance team, ensuring that their work is prioritised and delivered within budget.
Responsible for the procurement functions of the Charity.
Oversee all relevant fire, health and safety and environment checks across the British Home ensuring that the charity remains compliant with its Health and Safety and other regulatory responsibilities (e.g., HSE, CQC, etc.).
Conduct periodic reviews of resident’s accommodation and communal areas in collaboration with the Home Manager to ensure that provision is up to standard and in line with resident’s needs.
External Contractors:
Manage the maintenance budget ensuring that all building works are delivered with the annual forecast and the charity receives value for money from its suppliers.
Maintain and review a schedule of contracts and service level agreements with all relevant contractors ensuring the continuity of all building, maintenance, and ancillary services without disruption to residents of the home.
Monitor the ongoing performance of external service/ building contractors and advise the Director of Resources and Chief Executive on the (re) procurement of maintenance, catering, and ancillary services, where applicable
Requirement to engage current stakeholders, as well as identifying and building new external relationships across a wide variety of stakeholder groups
Managing Staff:
Create an environment orientated to trust, open communication, and cohesive team effort.
Manage the ongoing performance and development of line reports including regular supervision and annual performance development reviews.
Conduct regular planning and monitoring of the maintenance team’s work schedule, ensuring that personnel and resources are deployed as efficiently as possible.
Referrals and Admissions:
Co-ordinate all referral and admission enquiries for new and prospective residents, ensuring that new referrals are processed swiftly and accurately to maximise resident occupancy within the Home.
Work closely with Home Manager to ensure room availability is communicated and new resident’s rooms are ready for admissions.
Supervise the collation and reporting of resident’s data for the monthly management report
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Background to the role
The Good Food Institute Europe (GFI Europe) is at the forefront of the movement to transform meat production in order to solve some of the world’s biggest problems, from climate change and global hunger, to antibiotic resistance and animal suffering.
We work with scientists, businesses and policymakers to make plant-based and cultivated meat (grown directly from cells) delicious, affordable and accessible. Please check out the rest of our website, our 2023 Year in Review and our 2023 Europe Highlights blog post to find out more about who we are and what we do.
We are at an exciting stage in our growth and are looking for a Deputy Head of Operations (People) to manage our growing people operations team and projects.
How you will make a difference
Your role will enable inclusive, empowering and efficient people operations workflows at GFI Europe. Reporting to the Head of Operations, your work will fall under the following categories:
- Manage the People Operations function, including line managing two team members.
- Develop an inclusive, empowering and engaging People Operations strategy that ensures best practices around management principles, professional development, diversity, equity and inclusion, and other aspects of a healthy culture are adopted.
- Track team morale and culture by coordinating team engagement surveys and by listening to team members’ needs from when they join the organisation and all along their employee journey with us, taking steps where necessary to improve the employee experience.
- Be the main contact person for the GFI Europe team to discuss HR-related needs or concerns.
- Oversee solid HR management by:
- Ensuring GFI Europe’s compensation and benefits remain competitive.
- Creating and/or periodically reviewing and improving People Operations policies and addressing specific HR needs and requirements of our growing team.
- Being the point of contact with payroll and employment legal advisors across 7+ countries, ensuring our employment terms and conditions are up to date and that payroll and employment terms are correctly processed.
- Staying up to date with national laws impacting employment, benefits and other regulations to ensure we remain compliant across all regions.
- Procuring and overseeing the work of People Operations service providers and consultants where applicable.
- Enable a smooth experience across the employee lifecycle by:
- Positioning GFI Europe’s employer brand to keep attracting and retaining talent.
- Planning recruitment cycles in collaboration with the Operations team and other departments, and signing off on assessment design.
- Coordinating performance / probationary review cycles and where support is needed, providing coaching and counselling to team members and managers on matters related to performance.
- Ensuring learning & development budgets and activities meet the needs of the team and organisation.
- Perform other tasks as required as a member of our small, dynamic team.
Who we’re looking for
You must have:
- A passion for GFI’s philosophy and mission.
- Proven experience in managing smooth, inclusive and effective People Operations such as HR admin, recruitment, performance management, learning & development, etc.
- Ability to balance high-level responsibilities (management, strategy) with practical execution, and to prioritise what needs to be solved, by when and how.
- Excellent people skills: high emotional intelligence, the ability to listen deeply and communicate effectively, to build and maintain trust and to work well with colleagues and stakeholders across multiple cultures.
- A high degree of organisation and attention to detail: finding enjoyment in devising and managing effective processes, fixing problems, and ensuring accurate, high-quality administration.
- Compassionate people management style: proven line management experience and ability to get the best out of colleagues, ideally in a remote environment.
- Comfort with complex, often ambiguous workflows where you need to approach and problem-solve new challenges creatively.
- Commitment to DEI principles: applying a diversity, equity and inclusion lens to all People Operations workflows, and maintaining our welcoming and supportive culture.
- Expertise in HR, employment compliance and payroll management within at least one country in Europe.
- Tech savviness: comfort using various software tools and platforms in a remote workplace, and a willingness to learn new systems. Training and support will be provided.
- Language skills: ability to work effectively in English.
It would be an advantage to have some or all of the following attributes, but none of them are prerequisites, and we welcome applications from candidates without any or all of them:
- Coaching and mentoring experience
- Experience with international HR management (2+ countries). Familiarity with the following countries in particular would be an advantage: Belgium, France, Germany, the Netherlands, Spain or the UK.
- Experience with leading DEI initiatives in the workplace.
- The ability to work in European languages in addition to English.
We want the best people and we know that building a diverse, inclusive workplace leads to stronger, happier, more productive and resilient teams. We strongly encourage people of every ethnicity, orientation, age, gender, origin, socio-economic background, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive culture absent of discrimination and harassment during the application process and after you join the team.
Benefits and the fine print
- Terms of employment: Full-time (38 hours/week), flexible working hours.
- Location: We can consider applicants based in Belgium, France, Germany, the Netherlands, Spain or the UK. This is a remote role, and you will be able to work from home, or we are happy to consider supporting costs for co-working to enable you to work from an office if you wish. The whole GFI Europe team aims to get together in person approximately twice per year for around 3-5 days at a time. Travel costs will be covered by GFI Europe within our travel policy.
- Salary and benefits: The salary and benefits package for all of our roles are researched and benchmarked based on similar nonprofit roles in the country/location of hire. For reference, full-time range (total amounts received in gross salary plus benefits including home-working allowance) would be for:
- The Netherlands: €58,320-€69,984 (range includes holiday pay specific for the Netherlands)
- Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based, and to be able to travel within the EU.
- Application Deadline: 9 July 2024, 11.59pm CEST. We will get back to all candidates after that date, no matter the outcome of their application. You should expect to hear back from us within about a week after the deadline.
The client requests no contact from agencies or media sales.
The Motor Neurone Disease (MND) Association is dedicated to supporting and empowering people living with and affected by MND.
We are seeking an enthusiastic and dedicated Area Support Co-ordinator to lead, manage and support teams of volunteers, develop, and maintain relationships with local services, and ensure that people living with and affected by MND receive an exceptional service, improved support, and are at the heart of our care initiatives.
A fundamental part of the role is ensuring individuals affected by MND receive tailored support. Your responsibilities will include leading and coordinating volunteer activities, developing branch and group capacity, and establishing new groups as needed.
A key focus will be understanding local needs and collaboratively planning, designing, and delivering support activities. You will build and maintain excellent relationships with our wonderful volunteers, care centres/networks, care co-ordinators and multi-disciplinary health and social care professionals, hospices, other partners.
We are in search of someone who can:
- Identify and address support issues by working with volunteers and individuals affected by MND.
- Guide collaboration within the branch and group network, fostering a supportive environment.
- Proactively manage the recruitment, selection, and induction of volunteers.
- Facilitate local learning, development, and networking opportunities for volunteers in collaboration with Association colleagues.
- Enable effective communication between volunteers, staff, and the wider Association, promoting a culture of collaboration.
This opportunity is home-based with travel requirements across Hertfordshire and Essex.
What are we looking for?
- Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
- Experience of working with vulnerable people and/or carers and families.
- Demonstrable understanding of the management of risk and safeguarding.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Excellent communication, interpersonal and presentation skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Quality Assurance Officer
Location: Remote (UK based) with travel required
Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)
Length of contract: Fixed Term Contract 12 months
Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.
Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Quality Assurance Officer role:
As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members. A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body.
Key duties and responsibilities of the Senior Quality Assurance Officer:
- To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner.
- Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed.
- Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
- To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
- Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints.
- Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered.
- To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
- Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
- Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
- Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
- To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.
What we are looking for in our Senior Quality Assurance Officer:
- Knowledge of quality frameworks appropriate to domestic violence services.
- Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.
- A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
- Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls
- Experience of writing and producing briefings and reports
- Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.
- Experience of providing and/or managing direct services to survivors of violence against women and girls.
- Excellent verbal, written and computer literacy skills.
- Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.
Benefits of joining us as our Senior Quality Assurance Officer include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement on our website
- Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an enthusiastic people-person with a warm and friendly disposition? We are looking for a collaborative, self-starter to join our hard-working support and outreach team. Based in Scotland you will be responsible for maintaining our relationships with the main aplastic anaemia specialist treatment centres in Scotland as well as supporting our Scottish community.
This is a fantastic opportunity to join a high performing team within The Aplastic Anaemia Trust (AAT). Our team is small, but mighty. Our current Support & Outreach (S&O) team is managed by our S&O Programme Manager and comprises two part-time S&O coordinators who have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.
THE OPPORTUNITY
This opportunity is for a permanent contract, starting immediately, with a six-month probation period. You will work 14 hours a week during core working hours, your working hours can be arranged flexibly to suit you although we will require you to attend staff meetings which take place on Thursday mornings.
THE SUCCESSFUL CANDIDATE
The successful candidate will be warm and engaging, with experience of supporting people with rare disease and adept at developing and managing relationships, with a passion for ensuring that our community receive the support they need, when they need it most.
We know the skills we need for this role, and we are open minded about where you might have acquired or demonstrated these. Let us know in your supporting statement why you believe you would excel. For example, you may be someone already experienced in outreach provision and looking for a flexible, part-time role, or you may be someone who is working in healthcare services but who is looking for a different way to have a tangible positive impact.
THE APLASTIC ANAEMIA TRUST
The Aplastic Anaemia Trust is the only UK charity providing information, advice and support to people affected by rare disease Aplastic Anaemia. Our vision is that everyone affected by Aplastic Anaemia in the UK should feel empowered and have access to the best possible treatment, care and support so they can lead full and healthy lives. We support our community through one of life’s toughest challenges – diagnosis with a rare bone marrow failure. We currently support around 2,400 people and have around 30 volunteers.
HOW TO APPLY:
To apply for this role please submit your CV and a cover letter of no more than 750 words explaining, with clear examples, how your skills and experience match the job description and person specification.
Applicants who do not submit a relevant supporting statement or do not live in Scotland will not be shortlisted.
We will be conducting interviews on a rolling basis and an appointment will be made when the right candidate is found so don't delay.
The client requests no contact from agencies or media sales.
Tearfund has created a new role intended to strengthen Tearfund's safeguarding policies, practice and culture within Tearfund and with all our delivery partners globally.
This is an exciting new opportunity for an experienced professional to lead, develop and champion this critical area of our work.
The successful candidate will be up to date on the UK legislative framework, Charity Commission requirements and a good understanding of regional and global standards on safeguarding. The successful candidate will play a strategic role on behalf of Tearfund in developing sector wide best practice. They will have a key role in supporting the development of safeguarding best practice across our programme work as well as each aspect of Tearfund's work globally.
An important part of their role will be to promote good practice and lead and commission training with Tearfund staff and delivery partners to develop our knowledge and practice. They will play a central role in case management, pastoral care advice, investigations, compliance and reporting to the Executive Team, Board, and relevant authorities and agencies.
You will have:
- Recent and significant experience of safeguarding in a multi-disciplinary context
- Experience of working alongside the Christian faith community in the application of safeguarding best practice
- In-depth knowledge of the UK statutory legislative framework for safeguarding children and adults at risk as well as Charity Commission guidance
- Good understanding of regional and global standards on safeguarding and versatility in managing complex safeguarding incidents across programme implementation countries
- Significant experience of developing and implementing safeguarding policies and protocols to strengthen strong safeguarding practices in a global context
- Strong written and verbal skills across culture and all levels of the organisation
Do you share in Tearfund's vision to see all people freed from poverty, living transformed lives, and reaching their God-given potential?
Do your skills match the above? Then we'd love to hear from you!
All applicants must be committed to Tearfund's Christian beliefs.
Contract: This is a part time role working 28 hours per week.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.