Jobs in south west

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

• Leading on recruitment administration including enquiries, advertising, interview and selection processes.
• Facilitating onboarding for new starters and providing an excellent employee experience.
• Manage all incoming communication, channelling to and coordinating responses from other teams where necessary.
• Support the day-to-day running of the Bristol office and provide operational support for the organisation.
• Provide administrative support for other functional areas on an ad-hoc basis, including the Frontline, Fundraising and Communications teams and ensure that overall cross-team collaboration is maintained.

The Recruitment & Admin Officer will join a friendly and committed Operations team made up of 5 people. You will be supported and managed by the Head of Operations and work closely with the rest of the Operations team.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on Sunday 4 May 2025.

Interviews will likely be held in the week commencing 12 May 2025.

Due to high demand, we may close applications before the deadline. As such, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Projects Coordinator (EDI)

Are you passionate about equity, diversity and inclusion?

We are looking for a Projects Coordinator to be at the heart of implementing an EDI-BIIDE action plan, to break down barriers and create a truly inclusive environment.

This is a unique opportunity to make a tangible impact on the future of psychotherapy.

Position: Projects Coordinator (EDI)

Location: Remote/London (office days are in Kings Cross once per month on average)

Salary: £33,824 (pro rata)

Hours: Part-time, 21 hours per week

Contract: Fixed term for 12 months

Closing Date: 27 April 2025

About the Role

You’ll have a specific focus on equity, diversity and inclusion (EDI) and belonging, inclusivity, intersectionality, diversity and equity (BIIDE). You'll be at the heart of implementing the EDI-BIIDE action plan, collaborating with staff, the dedicated EDI-BIIDE committee, members and external stakeholders.

Main duties and responsibilities include:

• Support delivery of the EDI-BIIDE action plan
• Engagement and collaboration
• Data and analysis
• Project support
• Communication and reporting
• Provide regular updates on the progress of EDI-BIIDE related activities to the

About you

You will be passionate about EDI and committed to creating inclusive environments, with proven experience of working on EDI initiatives or projects, preferably within the non-profit, professional services or membership-based sectors.

With a strong understanding of the challenges related to EDI within a professional setting, you will have the ability to engage with a variety of stakeholders and build effective working relationships.

You will have:

• Excellent communication skills with the ability to navigate sensitive issues and act with tact and diplomacy.
• Strong project management and organisational skills, with a proven track record of delivering successful initiatives on time and within scope.
• Ability to work with multidisciplinary teams.
• Demonstrated commitment to confidentiality and proven experience in handling and processing sensitive data.
• Strong problem-solving skills and the ability to think pragmatically when developing and supporting initiatives.
• Ability to conduct small-scale impact assessments, including measuring the outcomes of initiatives and using the results to inform future work.

About the Organisation

Join the leading professional body for the education, training, accreditation and regulation of psychotherapists and psychotherapeutic counsellors. The register of over 8,000 individual therapists is accredited by the Professional Standards Authority (PSA). As part of the commitment to work for public benefit, the organisation strives to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against therapists on the register.

Other roles you may have experience of could include Project Coordinator, Project Officer, Project Administrator, Project Manager, EDI Project Coordinator, EDI Project Officer, EDI Project Administrator, EDI Project Manager, Equality and Diversity Project Coordinator, Equality and Diversity Project Officer, Equality and Diversity Project Administrator, Equality and Diversity Project Manager, HR, Human Resources, Personnel, People.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a great opportunity for an experienced advocate with a sound understanding of the UK political system and legislative process, as Policy and Advocacy Specialist, you will be responsible for leading on the International Animal Protection Charity’s life-saving legal advocacy campaigns on behalf of farmed animals.

Working as part of a highly effective team, within a fast-paced environment, the Policy and Advocacy Specialist will develop and implement advocacy strategies that influence public policy with a goal to advance the charity’s UK mission: to end the exploitation of farmed animals.

I am looking to hear from an excellent communicator, with an ability to convey complex information in a digestible way, you will be a professional with a proven track record of policy programme delivery. You will have established experience in policy development, advocacy, public affairs, or a related role, preferably within a non-profit organisation.

 You will be passionate about their mission, where veganism is at the core of the organisation’s mission.

• Working remotely, with monthly travel to London, you will enjoy working with an amazing group of like-minded people!
• Flexible working hours (early or late starts)
• Full-time, permanent.
• 33 days holiday including standard public holidays.
• Salary £34,000- £37,000

Firm closing date Wednesday 23^rd April- please apply now for full details!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in the SouthWest.

The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.

Skills, Knowledge and Experience:

• Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
• Experience of measuring the impact of interventions delivered
• Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
• Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
• Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
• Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
• Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
• Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
• Ability to work flexibly across geographical regions as required

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Fancy flexible working for a great cause? Kidscape can offer you a small, friendly team and the chance to make a difference to bullied children.

What's the role?

The Administation Officer is vital to the efficient functioning of several areas of our work. You will work closely with the Director of Finance and Director of operations, assisting with Financial, HR, operational and general administration. 

What are we looking for?

Essential: 

Passion for the vision and mission of Kidscape

Strong listening and communication skills, and excellent interpersonal skills with the ability to work with a range of people

Experience of working in an administrative role

Excellent organisational skills, with the ability to prioritise tasks and manage time efficiently

Excellent attention to detail in filing and collating information

Ability to work independently and as part of a team

Committed to diversity and inclusion and upholding organisational values

Excellent IT skills

Unwavering willingness and ability to learn new systems

Reliable, committed, and hands-on

Experience in Microsoft Office and other applications

Experience in finance and HR administration

Experience managing invoicing systems

A passion for supporting children and young people

Desirable: 

Experience in Xero software or similar financial management software

Ability / confidence to use database / CRM systems/ Salesforce

An understanding of bullying behaviour and its impact on young people and their families

Experience of anti-bullying prevention workshops or programmes within a school environment

Please see our job pack for more information.

Team: Feline Research

Location: Remote with travel

Work pattern: 35 hours per week

Salary: Up to £44,400.69 per year

Contract: 12-month fixed term contract

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Feline Welfare Associate Researcher:

• work on domestic cat welfare related projects both internally in Cats Protection and in collaboration with academics and other organisations to increase the knowledge and data on cat welfare within a practical shelter landscape
• daily tasks including supporting the completion of research papers, literature reviews, evidence synthesis and its critical evaluation as well as qualitative data analysis from ongoing projects
• substantial periods of cat based fieldwork including travel and stays away from home will also be required as part of the role

About the Feline Research team:

• the team work across a series of complex research workstreams which prioritise the development of non-invasive, biologically sound ways to support cat-wellbeing focused data gathering
• the post holder will be required to work closely and collaboratively with the rest of the team, in order to support on varied research tasks subject to the needs of each ongoing project
• the team consist of Feline Welfare Postdoctoral Researchers and a Feline Welfare Scientist as well as the wider research team

What we’re looking for in our Feline Welfare Associate Researcher:

• previously undertaken non-invasive animal behaviour and welfare focused studies including literature searches, project design, data collection and analysis, manuscript writing
• applied animal welfare and husbandry experience e.g. in shelter/zoo/animal charity/veterinary/community context
• excellent interpersonal and communication skills, both written and oral
• self-motivation and the ability to effectively problem solve and work on own initiative
• post-graduate degree in animal behaviour, animal welfare, veterinary medicine, psychology, biological science or related subject
• valid UK driving licence

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about here

Interested? Here’s how to apply:

Application closing date: 27 April 2025

Virtual interview date: 06 and 09 May 2025

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form
2. Virtual interview with presentation

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

AGCAS (the Association of Graduate Careers Advisory Services) is the professional body for higher education student career development and graduate employment professionals. We are undergoing an ambitious transformation, and this is a pivotal moment to help shape our voice, brand, and impact.

We’re looking for a highly motivated and experienced Communications Manager to cover a period of maternity leave. This is a unique opportunity for a capable and confident all-rounder to take ownership of our communications activity and raise AGCAS’s profile across the higher education sector and beyond.

You will lead and deliver effective, high-quality communications across digital and traditional channels, manage and mentor the Communications Officer, and play a key role in developing and delivering our communications strategy.

Key responsibilities:

• Lead and implement AGCAS’s communications strategy, with opportunities to shape and refine it.
• Line manage the Communications Officer, providing clear guidance and development support.
• Oversee and deliver integrated communications across web, social media, email, media relations, and print.
• Develop and protect the AGCAS brand, ensuring consistency and clarity in all communications.
• Create compelling content and marketing materials (copy, graphics, video) for events, reports and socials and oversee content calendars and campaigns.
• Work with colleagues across the organisation to support the promotion of events and services.
• Develop and execute campaigns to drive engagement and bookings for AGCAS events.
• Create promotional materials and support collateral for events and initiatives.
• Monitor and report on communication performance using analytics and measurement tools.
• Provide expert advice to colleagues and stakeholders on messaging and media engagement.
• Oversee the editorial process and content strategy for our journal Phoenix, ensuring alignment with AGCAS’s communications goals and promoting across our channels to boost readership.
• Use AI-powered tools ethically and effectively to enhance content creation and productivity while maintaining brand integrity.

The post holder will lead Refugee Support Devon (RSD) in achieving its mission and strategic goals. This person will act as RSD’s primary ambassador, advocate, and spokesperson, fostering strong relationships with stakeholders, funders, and the wider community. They will provide strategic leadership, operational management and financial oversight of RSD, working closely with staff and the Trustee Board to manage and progress the organisation.

United Bible Societies (UBS) is a global fellowship dedicated to making the Bible accessible to everyone, forming a network of 155 independent Bible Societies operating in 240 countries and territories worldwide. The strategic and operational needs of the UBS members are supported by the Global Mission Team (GMT).

A key member of the Senior Finance team, coordinating the GMT finance function. The role ensures that financial budgets, forecasts and management accounts support UBSA in achieving its objectives and contributes to the implementation of finance and related systems and processes that are relevant, effective and efficient to serve UBSA. The job location is UK-based, remote working with a requirement to visit Swindon Hub, at least once a fortnight and as required for specific projects.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. 

 

The role and your key responsibilities
 

As a Senior Account Manager, your role is to line manage a regional team of Account Managers to maximise partner engagement and ensure we retain sky-high resubscription rates. You will manage your regional team’s objectives and regularly monitor and report on progress towards this. 

Alongside managing your team, you’ll work with a cohort of partner schools and colleges, facilitating an environment which identifies and promotes best practice across partners within your region. Using data analysis across schools and colleges within your region, you’ll identify trends and opportunities to further increase the use of Unifrog, maximising engagement and resubscription rates.
 

Your key responsibilities will include:

• Line manage a regional team of Account Managers to achieve their resubscription and engagement goals, delivering weekly check-ins with each team member to review their progress with partners.

• Run team meetings with your regional Account Management team to review key engagement strategies, objectives and share best practice.

• Meet weekly with the Head of Account Management, reporting on progress with your partners, and the progress of your regional team.

• Analyse regional engagement data to spot trends and work closely with the Head of Account Management to devise and implement strategies to improve on any areas of low engagement.

• Work with Senior Account Managers, Head of Account Management and other Unifrog colleagues, to design and implement projects and processes across the Account Management team, that help deliver against our organisation’s objectives and mission.

• Work with a region of schools and colleges with the responsibility of an Account Manager, providing resources and strategies which maximise staff and student engagement with Unifrog, and identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work closely with your regional Area Manager to improve Unifrog engagement and maintain a sky high resubscription rate.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• 1+ years’ Account Management experience.

• Track record of excellent relationship management.

• Ability to identify strengths and areas for improvement within a team, and to put relevant support in place.

• Ability to listen to feedback and adapt quickly and flexibly.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• Ability to use data to help inform strategies and processes.

• Proactive attitude and willingness to get stuck in.

• Experience in working with schools and colleges is preferred but not essential.

• Experience leading a high performing team is preferred but not essential.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.

 

Working together

You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of Account Management. 

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
   

Key details
 

• £42,312 per annum (Grade C), plus commission, car allowance and a share in a company-wide performance bonus. 

• OTE £47,000.

• Permanent and full-time. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate will need to be based in Oxfordshire.

• Home based with some travel to schools and colleges in your region

• Start date: as soon as possible, though we will be flexible for the right candidates.

• To discuss any details about the role before applying, please contact Mhairi (details on our website)

• We can only consider candidates who have the right to work in the UK.

 

Application process

Deadline: 10:00AM (BST) on Tuesday 22nd April 2025. 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• ii. Tell us about a time you led a team or group to achieve a challenging objective. What did you do to ensure its success? (250 words)

• iii. You receive the following email from the head of large group of schools in England:

'Hi X,

One of the schools in our Trust has asked for more information about Unifrog and how we've been getting on with the platform this year.

They're currently using a free platform with their lower year groups, so they're covered with that, but are looking for something to support their KS4 & KS5 students.

Can you provide some information on how Unifrog can support them specifically with those Key Stages, and maybe some costs around a subscription?

Best wishes,'

What next steps would you take following on from this email, and how would you respond to the contact? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Pre prepared presentation (10 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 mins).

• Video call interviews will be held w/c 28th April 2025. 

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. 

An exciting new opportunity to join Homeless Link's Consultancy Team, working with our network of expert consultants across the country to provide a range of tailored support to the Homelessness Sector.

Homeless Link is the national membership charity for frontline homeless agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.   

As a Consultancy Manager, within our Sector Development Directorate, you will play a vital role in the management and delivery of high-quality consultancy projects for Homeless Link’s customers. We are looking for an individual with a passion for ending homelessness, along with an understanding of the world of social enterprise and how it can build financial resilience in our sector. 

The successful candidate will have experience of working at a management level within the homelessness sector, with an appetite to transfer their skills and knowledge by offering consultancy support. They will have an entrepreneurial spirit, knowledge of good practice and a drive to support organisations to develop.

We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

For more details of the role and how to apply please follow the link to our website.

If you are looking for a new challenge in a friendly, caring and ambitious charity, then Head of Charity at Oxford Health Charity (OHC) may be the role for you.

We are seeking a dynamic leader who will drive the strategic leadership and delivery of all OHC functions and lead Volunteering Services across the Trust. A key focus will be leading on major gift fundraising and major donor relations through an ambitious and sustainable fundraising strategy. 

You'll lead our charity team, overseeing all operations and ensuring delivery of strategic and operational plans. Your financial oversight will ensure resources are managed effectively, and you will be responsible for producing the charity’s Annual Report and Accounts, ensuring transparency and accountability.

Leading on major gifts fundraising, building relationships with major donors, trusts, foundations, and corporate partners, you’ll develop a strong pipeline of major donors securing gifts of £5,000 and above while promoting legacy giving and corporate partnerships. 

We are seeking an experienced charity leader with a strong background in fundraising, a proven track record in securing high-value gifts and developing donor relationships. Strong leadership skills, strategic thinking, and experience managing complex budgets are essential.

If you’re ready to lead with purpose and compassion and make a lasting difference to our patients, staff and community, we would love to hear from you!   

Main duties of the job
This is a rare opportunity to make a tangible impact by securing philanthropic support to enhance patient care and staff wellbeing. Main duties of this role include: 

• Develop and implement a charity strategy for OHC and other relevant supporting strategies in collaboration with the Board 
• With the Executive Director of Corporate Affairs, provide vision and leadership for the charity setting the overall vision and strategic direction, ensuring alignment with its mission and values
• Take ownership and lead on major gifts fundraising including solicitation and stewardship plans to establish a portfolio of major donors and prospects to include High Net Worth Individuals, Trusts & Foundations and corporates. A specific focus is on securing donations in excess of £5,000 from major donors by initiating, promoting legacy giving and developing long term relationships between supporters, prospective supporters and Oxford Health Trust/Charity
• Ensure appropriate governance is in place for reporting to the Charity Committee and the Charity Board on the charity’s activities.
• Lead, manage and support the Charity Team, empowering them to develop and deliver to the highest level.
• Developing and implementing volunteer roles across the organisation in line with the Volunteer Strategy and organisational strategy and ensuring that appropriate systems and processes are in place for the management of volunteers.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls

• Track record of excellent relationship management.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £40,000.

• Permanent and full-time

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate must be based in the South West of England region.

• Home based with some travel to schools and colleges in the South West of England.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

 

Application process

Deadline: 10:00AM (BST) on Tuesday 22nd April 2025.
 

Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).

• Video call interviews will be held on w/c 28th April 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

 

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
 

We’re looking for an exemplary relationship and people manager with strong leadership skills to equip and support churches to deliver the Spear Programme in their local community. The role will be overseeing our centres in the North of England. 

The important stuff 

Salary: from £30,000 dependent on experience

Hours: 5 days per week (4 days considered), 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations

Contract: Full-Time, Permanent

Location: Home based role, with regular travel in the North and North-East of England. Fortnightly travel to our London office required (cost covered).

Closing date: Monday 21st April (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Interviews: Interviews will be held online, Thursday 24th April, 2pm - 5pm

Application pack: Have a look at our application pack for more information about the role and Resurgo.

 

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• Regular staff prayer meetings, conferences and retreats (one residential)
• Excellent Health Insurance plan, including gym discounts and other perks

Person Specification 

• An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric
• Effective interpersonal and communication skills, with the ability to relate confidently to a range of audiences, internally and externally, including demonstrable experience managing partnerships (e.g. churches and corporates)
• 3 years experience of line management and holding responsibility for others’ professional development and wellbeing
• Basic coaching ability including experience in group facilitation and 1-1 settings, and an ability to relate to a variety of people from diverse backgrounds
• Excellent time management, organisation skills and initiative, with the ability to balance a range of varied tasks and prioritise accordingly
• High emotional intelligence, a desire to work as part of a close-knit team, and a sense of fun

Key Responsibilities

Support and Equip Church Partners
 

• Work with the wider Church Partnerships Team to meet key strategic goals to build social transformation across the church in the UK
• Manage working relationships with a caseload of partner churches to ensure programme delivery flourishes, that the church has ongoing support and feels connected to Resurgo, and has a vision for and feels ownership of the Spear programme in their community
• Liaise with church partners regarding any challenges they’re facing, providing strategic support and connecting them to the wider Resurgo team for further assistance around key challenges

Line Management, Team Training and Development of Spear Centre staff

• Support with the recruitment and induction of new Spear coaches, and manage Spear Centre Managers through regular 1-1s and helping them troubleshoot challenges
• Performance management of the Spear centres run in partnership with your caseload of churches through regular reviews, informal and structured feedback, session observations and reporting on KPIs
• Work with the Impact team to identify training needs, then design and run training initiatives to meet these needs, including all-team training days, role-specific training streams, and volunteer training
   

Active Participation in the Philanthropy and Wider Resurgo Mission

‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’

• Help build and develop Resurgo’s ethos and Christian life as a team member
• Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.