Jobs in South East
The focus of parkrun UK’s Health and Wellbeing Team is to improve inclusivity, increase the diversity in participation and maximise the health and wellbeing impact of parkrun across the UK. Together with the HWB Manager and lead volunteers in Wales, the Outreach Officer will devise, implement and support the evaluation of Health and Wellbeing projects and campaigns across Wales. The focus will be on growing and diversifying participation in junior parkrun, especially focusing on those marginalised from opportunities to take part in social, physical activity, and who may be inactive/less active or in lower states of health.
parkrun Limited is the company responsible for delivering parkrun in the UK.
The focus of parkrun UK’s Health and Wellbeing Team is to improve inclusivity, increase the diversity in participation and maximise the health and wellbeing impact of parkrun across the UK. Together with the HWB Manager and lead volunteers in Scotland, the Outreach Officer will devise, implement and support the evaluation of Health and Wellbeing projects and campaigns across Scotland. The focus will be on growing and diversifying participation in junior parkrun, especially focusing on those marginalised from opportunities to take part in social, physical activity, and who may be inactive/less active or in lower states of health.
parkrun Limited is the company responsible for delivering parkrun in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Clinical Supervisor (Mental Health)
Reporting To: Clinical Manager
Contract: Permanent
Hours: Part Time: 18 - 22.5 hours per week between 6:30pm and 12:30am (UK Time).
Shifts are 4 hours plus 30 minutes of admin time. Your preferred availability can be discussed at interview.
Salary: £40-45k / $80-90k full-time equivalent/pro-rata
Base: Remote (UK or NZ)
Closing Date: 19th July 2024, 5pm (Please note, we will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants)
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Competitive pension;
- Reimbursement for external clinical supervision;
- Health insurance.
About Mental Health Innovations (MHI)
MHI is an ambitious charity, driven to provide the public with access to much needed digital support services. The organisation's purpose, to transform lives by improving access to digital resources, is built on a strong belief that technology can help improve mental health outcomes in the UK.
Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.
Job Summary
To provide online, in-the-moment clinical supervision and support to trained Volunteers, Clinical Practitioners (CPs) and Qualified Practitioners (QPs) in their text conversations with texters on our UK 24/7 text messaging platform.
Main duties
- Engaging in a non judgemental, collaborative manner with Shout Volunteers and practitioners taking conversations with texters. Ensuring risk and safeguarding concerns are appropriately handled and provide constructive feedback for their growth and development.
- Engage in clinical discussions with fellow supervisors on shift to ensure decision making is in line with Shout policies and solid rationales are built for clinical decisions made.
- Complete administrative work such as maintaining clinical notes, reporting in line with Shout policies when risk to life and safeguarding concerns occur.
- Work collaboratively with fellow supervisors on shift and other members of staff, to ensure optimal use of resources to meet platform demand.
- Take conversations with texters to help manage service demand
Job responsibilities
- Regularly attend meetings, online or in person, including team meetings, one-to-ones, workshops and training
- Attend regular external clinical supervision with external personal Supervisor (paid for by MHI) with a minimum of one session per month
- Contribute to service development and continuous quality improvement within the organisation, including participation in ongoing in-person or online training and professional development
- Maintain membership, registration and/or accreditation with a relevant professional body
- At all times, adhere to Mental Health Innovations and Shout’s framework, policies and procedures and engage in a way that is reflective of the organisation's values
Person Specification
Essential criteria
- Psychotherapy/Counselling/Psychology/Mental Health Nursing or Social Work practice qualification
- Accreditation/registration with the BACP, UKCP, BPS, NMC or NZAC, DAPAANZ, or equivalent relevant professional body
- Clinical/professional experience working with risk relating to suicide, self-harm, complex mental health problems and safeguarding
- Strong administrative skills with excellent attention to detail
- Excellent IT skills
Desirable criteria
- Qualification in Clinical Supervision
- Experience of working with children and young people
- Experience in working digitally with clients/supervisees
- Strong knowledge and experience of safeguarding, confidentiality and risk
- Sound experience of supervising groups or individuals
Key Competencies
- Excellent communicator
- Ability to multitask and work at a high volume whilst maintaining calm under pressure
- Ability to make sound clinical decisions in a fast moving environment in response to high risk situations
- Demonstrate a high level of resilience
- Adaptable to the needs of the organisation
- Self-motivated, hands-on, problem-solving approach, with a focus on effective and clinically sound decision-making
- Willingness and ability to work independently (remotely), whilst remaining connected to and engaged with the team
- Ability to communicate sensitive topics effectively
- Reflective, compassionate, kind, and respectful
- Proactive in reviewing own performance, improvement and development
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with Ark Cancer Charity who are looking to appoint an experienced Fundraising Manager with demonstrable success in fundraising and marketing, and charity governance knowledge.
Ark Cancer Charity is an ambitious award-winning cancer charity that has raised significant donations both for capital and revenue projects benefitting patients using cancer services at the Hampshire Hospitals NHS Foundation Trust (HHFT).
In this newly created post, the Fundraising Manager will work collaboratively with the charity’s board and Head of Charity to shape their income generation for the next three years to enable them to meet the demand for their unique patient centred wellbeing services.
With a hands-on approach you will have:
- At least three years charity/third sector experience, including in a management role and,
- Experience of operating and engaging within complex stakeholder networks, of building partnerships externally and of fulfilling an ambassadorial role.
- Developed multi-channel, multi-year fundraising plan(s), excellent budget management and work to an agreed financial target.
- Excellent written and verbal communication skills, the ability to work collaboratively with trustee board members and effectively manage volunteers.
- Demonstrable fundraising success including securing donations from HNWIs, corporate partnerships and grant application writing (>£25K) plus an understanding of legacy fundraising.
- Campaign knowledge along with excellent digital marketing skills (social media, e-news marketing, website)
- Experience with regular charity reporting, excellent understanding of charity governance and charity commission requirements.
We are looking for someone strategic who has strong influencing and negotiating and problem-solving skills. Ideally you will have worked within a healthcare charity or NHS charity for at least two years and hold a relevant sector qualification such as CIoF or CIM, although this is not essential.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Basingstoke, Hybrid
Closing date: 26 July 2024. Please note that when a suitable candidate is found the role will close early, so please apply without delay.
Job Title: Finance Business Partner
Salary: £45,000 - £50,000
Hours per week: 35
Location: Home-based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 Bank and Public holidays.
About us at NCT
Our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future. That's why NCT is the charity with a clear and singular mission – we support people as they become parents.
About the role
We are looking for a commercially minded Finance Business Partner to play a crucial role in budgeting, forecasting and producing decision-relevant management information that will support NCT’s ongoing financial sustainability and the successful delivery of its ‘For Every Parent’ strategy.
Some of your key responsibilities include:
· Working with and challenging budget holders and operational teams to produce accurate forecasts and robust budgets
· Analysing financial and non-financial information to produce high-quality, timely management information, including identifying areas of risk and opportunities for performance improvements
· Evaluating forecasting accuracy and applying findings to continuously develop financial models
· Line management of the Finance Assistant (Salesforce), supporting their development and setting their priorities
This is an exciting and rewarding opportunity for someone looking to make an impact in an established and successful Charity going through a period of change and growth.
Please see the attached job description for further information.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page
Closing date for applications: 9thJuly
The client requests no contact from agencies or media sales.
Transport for All is looking for a Head of Research and Training to lead and grow our work on Justice in Practice: where disabled people’s lived experience is meaningfully embedded, appropriately compensated, and responded to in the transport sector and beyond. We have a bold plan for the next five years, and need someone who can support the team to deliver in line with our values.
As a member of the leadership team, you’ll secure funding for and lead delivery of our own research projects, and research projects with the transport industry, academia, charities and other organisations. You’ll lead a unique, disabled-led research and training team who are dedicated to removing barriers to transport for disabled people. This isn’t about gathering yet more evidence – it’s about responding to the lived experience of our diverse community and using research and training to drive change.
Recent projects including collaborating with Sustrans on the Disabled Citizens Inquiry into Walking and Wheeling, facilitating product testing by disabled people of an external organisation’s app for planning barrier-free walking, wheeling and cycling routes, and grant-funded research into removing barriers to accessing transport concessionary schemes. You’ll also lead and develop our Disability Equality Training offering – disabled-led training sessions for transport practitioners that lead to a culture change in the sector.
This is a new role, and the post holder will have opportunities to shape the scope and ways of working of the role – and the wider organisation – to aid delivery of the strategy. As a result, please note that the role is not limited to the elements included here, and has potential to evolve.
We particularly welcome applications from people with lived experience of disability or chronic illness.
About us
Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.
The client requests no contact from agencies or media sales.
We’re recruiting for a Fundraising Project Lead to join Samaritans. You’ll work in a small & friendly team to lead and deliver a programme of virtual fundraising challenges and with plans to grow our current virtual flagship event to include an in-person element. You’ll lead a ‘best in class’ stewardship programme, with engaging content and communications that support participants to maximise their fundraising and build lasting relationships with Samaritans.
You’ll have previous event management or community fundraising experience, within the charity sector. You’ll have experience of managing moderating an online community and excellent project management and written communication skills.
This is a fun and varied role. We’re looking for a creative individual with a growth mindset, who thinks outside the box, brings new ideas to our event portfolio and can tailor their creativity to suit different audiences/groups. We want our events to stand out in a crowded marketplace so we are looking to think differently about how we deliver our events and provide best-in-class supporter stewardship and a great supporter experience.
We are an insight and data-led team with lots of opportunities to attend networking groups, events, webinars and build relationships with people in our sector.
• Permanent contract
• Full time hours (35 per week)
• £35,000-£37,000 per annum
• Hybrid working – This role is ‘linked’ to our central office (Ewell, Surrey), with a mix of home working and office working
• We are passionate about flexible working, talk to us about your preferences
This role will deliver exceptional supporter experiences that build a sense of community and maximise supporter's potential to raise money and awareness for Samaritans, from an annual programme of mass participation fundraising challenges.
Over the past five years we’ve taken a test and learn approach to product development, significantly growing our income, and with exciting plans in 2024/25 this is set to continue. We are aspirational for Samaritans, striving to deliver the best supporter experiences for our passionate and dedicated supporters. We’re also a supportive team, there for each other, seeking out insights and developing our skills. We look forward to finding out more about you.
This is a fantastic opportunity to join us in our life saving mission at Samaritans.
The Person
We are looking for a people person with the ability to lead, develop and support large groups of fundraisers. You’ll have exceptional project and time management skills. You’ll need to be an excellent communicator, be adaptable to changing priorities and have a good understanding of online communities and digital fundraising. You’ll have experience of working with charity supporters in a fundraising environment and an understanding of databases and processes.
If you’re looking for a new opportunity or a chance to learn new skills in a fast-paced fundraising environment, please consider applying. A full outline of the opportunity and what you’ll need to bring to the team is provided in the Job Description here.
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, pick up children or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job.
This role will close for applications at 9 am on 8 July, with interviews scheduled to take place on w/c 15 July.
Are you a strong leader who is passionate about digital transformation and dedicated to making a real difference? Samaritans is looking for a skilled Delivery Manager to join our Digital Services team. You’ll join a passionate and supportive team of experienced individuals, all with the same common goal – of futureproofing our international digital services footprint.
We’re rolling out a cutting edge CCAAS platform (Amazon Connect) which is the central digital platform for contact services including online chat and voice). This platform will be used to deliver a phone call every 10 seconds to our 20,000 volunteers, 24/7 hours per day, 365 days per year. Your role will help to reduce the number of people who die by suicide.
You’ll be a strong people manager, understand about rolling out service management frameworks such as an information technology infrastructure library (ITIL) and be familiar with service desk operations and IT service management. You’ll be passionate about understanding all of the integration points across a vast network of carriers, platforms, vendors and quality assurance partners.
• Fixed term contract until 27 June 2025
• Full time (35 hours per week)
• £49,000-£55,000 per annum
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working, linked to our office in Ewell (Surrey), with a mix of home and office working
• In-office working: we’d love to see you in the office at least twice per month
• This isn’t a 9-5 role. Given our service delivery model, there is significant evening and weekend working, within your working hours. This role will also require occasional travel to our offices, which are based in Scotland, Wales, England and the Republic of Ireland.
Key Responsibilities:
• Team Management: You’ll lead a group of highly experienced and passionate team mates.
• Procedural Documentation: Collaborate with team members to document current and future processes, develop standard operating procedures, and provide training and support.
• Transitional Preparation: Prepare and maintain documentation for our platform transition, liaise with stakeholders, and ensure seamless knowledge transfer.
• Service Desk Management: Clarify roles, establish procedures, develop a service catalogue and SLAs, and implement KPIs for efficiency.
• Change Management: Coordinate change efforts, develop comprehensive plans, and ensure effective communication and training.
• Stakeholder Engagement: Build strong relationships, facilitate workshops, and keep stakeholders informed of project progress.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline.
This role will close for applications at midnight on 7 July. Join Samaritans and make a real difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Executive Director of Operations and Quality
Up to £85,000 - £90,000pa depending on experience, plus £5,750 car allowance pa.
Full time 37.5 hours per week.
Following an internal promotion, we are excited to share that we have a rare opportunity for a new Executive Director of Operations and Quality. FitzRoy is a pioneering national charity, committed to transforming the lives of adults with learning disabilities, autism, and mental health needs in over 100 services across England. Our vision is a society where people are treated as equals, regardless of disability. Our mission is to transform lives by supporting people with learning disabilities to lead the lives they choose. FitzRoy have successfully faced the challenges within the social care sector and the charity has grown year on year to now support over 800 people, across 70 local authorities.
We were founded more than 60 years ago by parents of children with learning disabilities, who pioneered an alternative to institutionalised care. This is still a core element of our work today. ‘Seeing the Person’ is at the heart of the charity, and everything we do is focussed on transforming the lives of the people we support.
The Role
As we look ahead to the future, we are seeking to recruit a new Executive Director of Operations and Quality to bring the strategic thinking needed to help steer the path forward. As a visible leader, with accountability for Operations and Quality, you will navigate the ongoing challenges that exist within our environment, continue to drive forward on our ambition for outstanding quality, and first and foremost focus on enabling the people we support to realise their goals and dreams.
We are looking for a strategic and collaborative leader who can challenge and enable us to continue to be creative, agile and responsive in the delivery of our services. You will strengthen our reputation through our new three-year strategy which includes amplifying the voice of our stakeholders, and collaborative engagement partnerships with the people we support and their families. This will ensure those with lived experiences are heard and influence our decisions. You will lead teams to showcase our successes in a tangible way and ultimately drive our journey to outstanding. Development and planning for the expansion of our clinical leadership and expertise will enable our new mental health provision to become fully embedded in the organisation.
The Person
Essential Experience
- Substantial strategic leadership experience in a complex health or social care organisation.
- A proven track record of delivering significant, successful business development and growth within the social care sector at a senior level.
- Experience of leading service delivery and understanding the complexity of managing a geographically dispersed and multi-disciplinary staff team.
- Experienced in working collaboratively with a high-performing senior leadership team.
- Demonstrable experience of managing a quality agenda; driving innovation, development, and continuous service improvement.
- Experience in the delivery of strategic growth, and analysis of relevant opportunities.
- Good market knowledge of the disability and broader social care sector.
- Demonstrable experience of working at a senior level within a regulated environment.
- A proven track record as a credible ambassador.
- Significant financial acumen and experience in managing budgets.
- Substantive experience of leading impact monitoring and evaluation.
- Experience of board report writing and presenting at a senior level.
Skills, Knowledge and abilities
- Excellent understanding of CQC standards and delivering high-quality care
- A degree or an equivalent advanced academic achievement in a relevant field is preferred.
- A willingness to undertake an advanced academic achievement.
- Strong commercial awareness and business acumen.
- An exceptional strategic thinker who can translate strategy into operational delivery.
- Exceptional communication skills with the ability to negotiate and influence.
- An understanding of how digital and IT can enhance effective operational delivery.
- An energetic and resilient leader.
- Person-centred with high levels of emotional intelligence and empathy
The role will require travel to our services and any other off site meeting location. Therefore, a full licence that allows you to drive in the UK is essential, as is access to your own vehicle for business travel.
The role will require nationwide travel, including regular attendance in person for meetings at our head office in Petersfield, Hampshire.
Our values of See the Person, Be Brave and Be Creative are inherent in the decisions we make every day and visible in the actions of everyone who works for FitzRoy. If you share our values and really want to make that transformative difference, we look forward to hearing from you.
About Us
FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do.
We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.
Housekeeper/cleaner of Euphrasie Barbier Convent (EBC) and other premises on the Sturry site in Kent
Purpose of the role: The sisters of our Lady of the Missions are looking for an experienced person to become their Housekeeper to ensure the smooth running of their community house based in Sturry, Kent, for the safety and well-being of the community of Religious sisters who reside there.
To oversee and undertake cleaning and housekeeping duties in the community house and other premises on the site in Sturry, including the chapel and archives, and to supervise the cooks and a cleaner who is employed for 15 hours per week.
Main duties and responsibilities:
· To work in conjunction with housekeeping staff and cooks in order to create a continuous supportive and effective team for the benefit of sisters, providing cover for staff as necessary
· To provide a presence in the house and to be the contact person for external visitors
· To answer the door and phone as appropriate to all external callers asking for identity as appropriate
· To look after visitors, welcoming them, providing refreshments, and to attend to all of those who call during the hours while on duty
· To undertake weekly online food ordering and shopping for food items required by the sisters during the week which may have been missed from the weekly online food order
· To be the contact with outside agencies if any appliances need servicing or replacing
· To ensure that appliances are maintained and cleaned regularly and to enter into service contracts after having discussed this with the finance officer on site
· To ensure that any regular maintenance required to fulfil health and safety requirements is carried out routinely and all records are kept
· To liaise with the care manager in St Anne’s care home regarding any maintenance needs that can be undertaken by the on-site maintenance officer who works mainly for the care home
· To help sisters who request assistance with making and changing their beds and helping them with personal washing of clothes and bed linen (This can be done in conjunction with the cleaner)
· To ensure that all that all bins are emptied and cleaned by housekeeping staff and as much as possible is recycled
· To supervise and the cooks who are employed and help them if there is a large group for dinner (such as for funerals or jubilee celebrations), providing cover in their absence
· To ensure that spare bedrooms are cleaned and prepared when visitors are expected, and that they are cleaned and maintained regularly
· To facilitate any sisters’ request for help with travel to, or attendance at, medical appointments and accompany as required
· To ensure cars are maintained including MOT requirements and liaise with the Finance Officer and Maintenance Operative.
· To work within the budget agreed by the Sisters and Finance Office and ensure all records and receipts are kept.
The main essentials of this job are described here. It is a guide to the standards required and outlines the most important duties presently needed which may vary from time to time.
Person Specification:
· The person will need to be a confident driver with a full clean driving license.
· Full DBS clearance will be needed
· The person needs to be able to work flexibly in order to be responsible for housekeeping but also undertake these duties themselves and provide cover for other staff to ensure the service is continuous.
· Experience of having worked in an elderly care setting or hospitality environment would be beneficial.
· Experience of dealing with health and safety and maintenance contracts would also be beneficial.
· Experience of keeping accurate records
The client requests no contact from agencies or media sales.
Salary: £37,181 per annum
Location: Homeworking – or office based (regular travel to London and other locations may be required)
Contract: Permanent
Hours: 37.5 per week
Closing date: Sunday 14th July at 11:30pm
Are you a specialist in designing driving engagement among diverse employee audiences? Then join Shelter as a Culture and Engagement Specialist and you can soon be playing a vital role in our Internal Communications and Engagement Team and help us to shape our organisational culture and the way we listen to and act on the voice of our employees.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
We’ve seen some incredibly significant changes in Shelter over the past four years, with a radical shift in our organisational strategy and the consequent need to change our ways of working fundamentally. Our Equity, Inclusion and Culture (EI&C) Directorate was formed to help us actively embrace diversity - in people, ideas and actions, with a focus on changing our internal culture and promoting equity. Our purpose is to defend the right to a safe home for those who are marginalised, tackling the housing emergency and supporting the movement for social housing with an equitable, anti-racist and inclusive culture that provides a sense of belonging.
The Internal Communication and Engagement Team is one of five teams within our Equity, Inclusion and Culture directorate and we’re responsible for delivering effective communication and engagement activity so that our people feel connected to our organisation and each other.
About the role
This is an exciting new role within our Internal Communications and Engagement team, reporting to the Head of Internal Communication and Engagement, you’ll be responsible for not only supporting Shelter in engaging people in our strategy and the work we do, but also helping to build and shape our organisational culture.
We’ll rely on you to contribute to the development of Shelter’s listening strategy as well as designing and managing a range of listening opportunities that can maximise upward communication. Working closely with stakeholders, you’ll evaluate effective employee engagement approaches, analysing and summarising staff feedback data to identify themes while making recommendations for action planning. Acting as a project manager for all of our employee engagement initiatives, you’ll proactively identify and address issues related to our employee engagement while providing the right solutions. You’ll also be working alongside our EIC Senior Leadership Team to help review Shelter’s culture and support the implementation of a culture development plan that not only integrates our core values but also builds a sense of belonging while embedding our commitment to anti-racism.
About you
You’ll have experience of designing and delivering internal communications and engagement plans, as well as being able to implement a range of techniques to engage diverse audiences in organisational change. You’ll know what drives engagement, how to nurture strengths and deliver areas for improvement. What’s more, you’ll have knowledge about developing and integrating organisational values and behaviours and you’ll have experience of implementing listening strategies, including managing a framework of tools to capture views.
You’re adept at developing excellent relationships and can interact effectively with diverse internal audiences. You’ll be confident in devising research, analysing data and creating summary reports. As well as having experience of managing projects and producing events, you’ll also have advanced digital skills and knowledge of tools to communicate effectively. A proactive problem-solver, you’ll be comfortable to use your initiative and really get stuck into your role.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and supporting statement addressing all points in the ‘About You’ section of the job description of approximately 1 page in length. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024). You will manage a team of up to two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.
You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.
The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.
Key responsibilities
Planning and implementation
• Increase individual gifts through enhancing the supporter donor journey.
• Develop new individual giving appeals and campaigns with a focus on direct marketing across various channels to engage with new and existing supporters to generate new income.
• Working with the communications team to design a multi-channelled approach to maximise the reach to the appropriate audiences.
• Develop the required tools and mechanisms to ensure ease of engagement.
• Design and implement a stewardship programme that cultivates long term support across all fundraising streams.
• Work across teams to raise the profile of the charity and its appeals and fundraising activities.
• Develop new ideas and initiatives to bolster individual giving.
• Grow in memoriam donations through selected partnerships and long-term relationships that raise the profile of Kidney Care UK within the sector.
Donor data analysis and segmentation
Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM to:
• Maximise the lifetime value of donors.
• Ensure effective use of supporter data for campaign purposes.
• Manage a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.
• Work with the Head of Fundraising to produce regular feedback reports and analysis.
• Ensure all activities and contacts are managed through the charity’s CRM system.
• Maximise gift aid opportunities.
Stewardship and donor engagement
Manage donor stewardship to provide personalised and engaging communications, including:
• Managing the production of supporter materials.
• Building a thanking programme that offers a personal and engaging donor experience.
• Collaborating with colleagues to identify individual stories for impactful campaign content.
Competencies: knowledge, skills and experience
- Experience of income generation from direct marketing campaigns (acquisition and/or retention) across a variety of digital channels for acquisition and retention.
- Experience of project management to deliver acquisition or retention campaigns within agreed timescales and budgets.
- Experience of using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns.
- Knowledge of Charity Law, Data Protection, Fundraising Code of Practice, and other relevant marketing or fundraising standards across the UK.
Employee Benefits
Pension | Flexible working | Retail discounts | Generous annual leave | Cycle 2 work scheme | Employee Assistant Programme | Health cash plan | Family leave
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Patient Support & Advocacy Officer (2 vacancies)
Location: Home based with travel to renal units around Greater London
Hours: Full time opportunity 35 hours pw Monday to Friday | Part time opportunity 25 hours pw Monday to Friday
(must be sufficiently flexible to work irregular hours as demanded by the requirements of the post)
Role purpose
To engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients. This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place. The role will cover the main renal unit and satellite dialysis units across your designated area, and regular travel and attendance is expected across all sites.
You will be expected to deliver Kidney Care UK’s Patient Support & Advocacy Service across the region, raise awareness of the service and the charity and build strong relationships with kidney patients, professionals and other kidney stakeholder groups in the region.
Responsibilities
- With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
- Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
- To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
- To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
- To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
- To be a primary source of, or gateway to, local information and access to other services
- To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
- To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
- Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
- Essential skills, experience and knowledge
- Experience of working within advocacy, social work or health and social care sector
- Excellent PC skills including Microsoft Office Word, PowerPoint and Excel. Ability to capture and record data in a central database
- Excellent communication skills including the ability to communicate effectively in writing and verbally to a wide range of people
- Excellent interpersonal skills including the ability to listen
- Experience of assessing individuals needs accurately and sensitively
- Ability to deal professionally, calmly, and sympathetically with people affected by kidney disease
- Ability to travel independently throughout the area
Employee Benefits
Pension | Flexible working | Retail discounts | Generous annual leave | Cycle 2 work scheme | Employee Assistant Programme | Health cash plan | Family leave
The client requests no contact from agencies or media sales.
This role is not open to sponsorship.
An exciting opportunity has arisen for an MDT Admin to join our Therapies Team. This role will require the successful candidate to provide high quality efficient and reliable administrative support to the Therapies Directorate.
Staff benefits include, free shuttle bus, and more… Read more below.
Role Requirements
- Support planning and changes in the administration of children and young people’s timetable for children and family services.
- Support with photocopying of notes for subject access/ solicitor requests (SARS).
- Manage the SARS and redacting process with appropriate members of the Therapies teams.
- Update logs and coordinate the Clinical and Safeguarding Supervision across the Therapies teams, escalating non-compliance where required.
- Monitor mandatory training compliance and administer booking processes for all relevant training sessions/course.
- Coordinating specialist clinics, including spine and hip clinics; liaising with the Physiotherapy team to ensure the correct children are on the schedule. Liaison with external Consultants to organise the clinic lists.
- Carry out audiotyping of clinic letters and distribute as required.
- Update absences within the teams onto the SMI (staff care) system, as requested by the Heads of Service.
- Place orders for any required equipment and/or resources for departments and for the children and young people as deemed necessary.
- Take overview of clinical asset ordering, linking with the clinical assets team and management system, in line with MHRA guidelines and the medical devices policy.
- Track and monitor equipment orders with Heads of service, escalate delays and provide a central overview for all equipment re-charges and ordering.
- Raise and receipt PO’s and invoices for the therapies directorate and liaise closely with the finance team.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a motivated, experienced individual to lead our corporate fundraising and partnerships, and help develop our grants income, enabling us to expand our work engaging and empowering communities across Britain. You’ll also feed into our advice for members across the community rail movement, to help them develop their approach to fundraising at a grassroots level.
About this role
This new role sits within our People & Funding team, aiming to support income growth and diversification, and resilience across the community rail movement. It’s an exciting opportunity to join a proactive, innovative organisation championing a unique cause, and advance your fundraising career.
The role does not have any direct reports but will work closely with our senior leadership team, events & fundraising manager and member support team, in support of our funding strategy and objectives.
Main responsibilities
- Provide account management to existing and new corporate relationships, nurturing effective, lasting relationships that help community rail to deliver on its aims around community development, sustainable travel, and inclusion.
- Carry out prospect research to identify new corporate supporters and relevant grant streams, and be proactive in developing new leads and connections.
- Liaise with, listen and pitch to existing and new funding leads to: understand our common interests and opportunities for working together to benefit community rail; convey the value they can derive from working with us or upping their support; and secure their ongoing commitment.
- Explore and develop joint grant bids by liaising with colleagues, our members and potential external partners to support grant applications that align with our strategic aims.
- Work cross-team and draw on member and partner insights to understand key funding needs and opportunities and create strong funding proposals and budgets in support of these.
- Work closely with the director of people and funding to develop our funding strategy and achieve success against our funding objectives.
- Help to build a strong fundraising culture and ethos across the organisation, and wider community rail movement, including feeding expert advice and input into our member support team, training and events.
- Participate and contribute to our wider work, in particular helping us to use key events and campaigns such as our Community Rail Awards, to support fundraising.
- Develop, monitor and maintain key systems and processes, such as effective funder reporting and review meetings, and monitoring and reporting on fundraising KPIs.
Skills, competencies and experience
- Skills and experience in third sector fundraising, preferably including corporate fundraising, funder reporting and grants, along with a broad understanding of the full fundraising mix and confidence in identifying and developing new opportunities.
- A demonstrable proactive approach to engaging with new and existing funders to set up and continually develop lasting relationships that support a cause.
- Ability to prepare high-quality funding proposals/grant applications and reports, adapting the communication style for different audiences and stakeholders to maximise impact.
- A skilled communicator (verbal and written) who can gather information and enthuse individuals both internally and externally.
- The ability to effectively manage multiple and competing priorities to meet deadlines.
- Appreciation of and commitment to community development, empowerment and sustainability, and the value of community engagement in relation to transport.
- Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office, the internet and social media.
Other information
This post is home-based, but with some travel (including occasional overnight stays) for team meetings, events and external meetings. This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
We are committed to being a flexible, supportive and understanding employer.
Please provide your CV and a covering letter of up to two sides of A4, by Sunday 7 July 2024 (23:59), summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address and identify your notice period and salary expectation in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
Interviews are provisionally scheduled for Tuesday 16 July 2024, although we are actively interviewing and may recruit before this date.
Community Rail Network is an equal opportunities employer.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.